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This manual contains instructions for the use of Models 6280 and 6290 LATITUDE Communicators. These instructions are identical for both models. Technical differences, however, do exist between the models and are identifi ed where appropriate. The model number for your Communicator is located on its bottom label.
Confi rming Switch Settings Connecting Your Communicator Software Download and Installation Connecting to a Landline Telephone Jack Connecting to the LATITUDE NXT USB Cellular Adapter Where to Place Your USB Cellular Adapter Normal Operation of the Communicator Indicator Sequence When Using the Heart Button...
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LATITUDE Cellular Data Plan Cellular Converter Activating the LATITUDE Cellular Data Plan Troubleshooting and Support Discontinuing Your LATITUDE Cellular Data Plan 42 Interrogating Your Implanted Device Interrupted Electrical Power Checking that the Communicator Can Connect to the LATITUDE System Traveling with Your Communicator...
Only authorized health care providers have access to your information through the secure clinician website. The LATITUDE system is not meant to assist with health emergencies. If you are not feeling well, call your health care provider or dial 911.
Items You Should Receive The following items are included with the Communicator: • Communicator unit • Alternating current (AC) adapter (GlobTek Model GTM41061-1512-7.0) ® • Communicator installation guide • Communicator patient manual (this book) • Communicator telephone cord Communicator Patient Manual ® LATITUDE...
If prescribed by your health care provider, your Communicator can also collect information from an optional LATITUDE heart failure management system. This system includes a LATITUDE weight scale and LATITUDE blood pressure monitor. These specially designed products provide additional information to monitor your health. Refer to the handbook that is included with the weight scale and blood pressure monitor products.
Ask your health care provider if you have questions about any risks with using the Communicator or your implanted device. There is also valuable information about risks and reliability in the patient handbook for your implanted device. Communicator Patient Manual ® LATITUDE...
Place your Communicator: • Near a telephone wall jack (not required if you are subscribed to the LATITUDE Cellular Data Plan). • Near an electrical outlet that is easily accessible. • Where you can sit comfortably and see the front of the Communicator.
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• Boston Scientifi c personnel may contact the clinic or patient to advise on the best Communicator placement if an implanted device uses too much radio-frequency (RF) telemetry. Communicator Patient Manual ® LATITUDE...
Heart button LATITUDE indicator Status button USB ports* Power To telephone To telephone input (optional) wall jack * to connect the USB sensor adapter and/or the LATITUDE NXT USB Cellular Adapter Figure 1. Buttons and connectors Communicator Patient Manual ® LATITUDE...
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Yellow = error sending data. 5. Doctor Icon: Data successfully sent when lit. 6. Sensor Reading Icon: Sensor reading received when lit. 7. LATITUDE Indicator: Green = Communicator is active and ready to use. Yellow = Flashes yellow during start-up process or to indicate an error.
Refer to “Setting Switches for PBX or Dial-out Numbers” on page 52 for those switch settings. United States and Puerto Rico *6290* Dial-out Country Canada Mexico Figure 3. Switch settings Communicator Patient Manual ® LATITUDE...
“Connecting to a Landline Telephone Jack” on page 11 to connect your Communicator to the LATITUDE system. • If using the LATITUDE NXT USB Cellular Adapter, follow the steps in “Connecting to the LATITUDE NXT USB Cellular Adapter” on page 13.
3. Optional: To use a telephone with this wall jack, you may plug your telephone into the jack labeled Note: Your Communicator and a telephone can share the same telephone wall jack. However, they cannot be used at the same time. Communicator Patient Manual ® LATITUDE...
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Communicator then lights all the indicators for approximately one second to indicate all indicators are working. If the LATITUDE indicator is not lit, check that both ends of the AC adapter are plugged in fi rmly. Check if the light on the AC adapter is on.
Connecting to the LATITUDE NXT USB Cellular Adapter If you have signed up for the LATITUDE Cellular Data Plan, no telephone cords need to be attached. Instead, a cellular adapter provided upon subscription to the Data Plan must be connected to the Communicator.
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fl ash at various times and at various sequences. This indicator is of no concern during normal operation. • The LATITUDE indicator fl ashes for up to one minute while the Communicator starts up. The Communicator then lights all the indicators for approximately one second to indicate all indicators are working.
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Heart button to fl ash with a white light. Press the fl ashing Heart button to check if the Communicator can interrogate your implanted device and send your data to the LATITUDE system. Continue with step 6 unless installation takes longer than 5 minutes or the Heart button fl...
Heart button as described in “Interrogating Your Implanted Device” on page 43 or when using the Status button as described in “Checking that the Communicator Can Connect to the LATITUDE System” on page 45. Note: When color is used in this manual to explain operation of the Communicator, an indicator shown as gray means that it is not lit.
This section describes how the indicators will light after you press the Heart button. The Communicator interrogates your implanted device and then sends your data to the LATITUDE system. More details about the colors and purpose of the indicators appear later in this manual.
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LATITUDE system. The Doctor icon lights blue showing the Communicator successfully sent your data to the LATITUDE system. All the indicators shown stay lit for 2 minutes to show the entire process was a success.
• Manually interrogating your implanted device • Manually connecting and sending your implanted device information to the LATITUDE system • Collecting a measurement from a prescribed weight scale or blood pressure monitor One or more indicators may light or fl ash a different color to indicate some type of action may need to be taken.
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• Lights a solid white for 2 minutes to indicate the interrogation is complete. • May also be used to manually initiate an interrogation of your implanted device. Refer to “Interrogating Your Implanted Device” on page 43 before using this button. Communicator Patient Manual ® LATITUDE...
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Show the Communicator is connecting to the LATITUDE system. • Light green in sequence and repeat, showing a connection to the LATITUDE system is in progress. • Light green for 2 minutes to indicate the connection to the LATITUDE system was a success and any collected device data was sent.
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• Flashes green fi ve times and remains lit for 5 minutes to indicate the Communicator successfully received a weight or blood pressure measurement. LATITUDE Indicator Shows the Communicator is connected to electrical power. It also shows if the Communicator startup process is being performed or if the Communicator is ready to use.
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• Flashes yellow briefl y after the Communicator is plugged into AC power. • The light turns off after the Communicator completes the startup process. • If the startup process does not complete, it remains lit solid yellow. Communicator Patient Manual ® LATITUDE...
Communicator indicators will light to display: • The status of the last interrogation. • The status of the last connection to the LATITUDE system. The indicators will light for 2 minutes. If the Call Doctor icon was blinking, it will stop blinking and stay lit.
Collecting and Sending Waves are lit green, confi rming that the last interrogation and the last connection to the LATITUDE system were a success. When all the waves are green, no action is needed.
One or more of the indicators on the front of the Communicator may light or fl ash to indicate some type of Communicator, communication, or LATITUDE system error. A general description of the types of errors are shown in Figure 7. A description of each error is provided in this section, along with suggested actions to resolve each error.
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No Indicators are Lit Description: The Communicator is not connected to electric power or it is not functioning. • If the LATITUDE indicator is not Action: lit, check that both ends of the AC adapter are plugged in fi rmly.
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Communicator cannot send any information collected from your implanted device to the LATITUDE system. The Call Doctor icon and LATITUDE indicator will stay lit until the problem is resolved. Action: Your immediate response is required.
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• Monitoring of your implanted device was suspended through the LATITUDE system. The Call Doctor icon and LATITUDE indicator will stay lit until the problem is resolved. Action: Call your health care provider. Communicator Patient Manual ®...
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Call Doctor Icon Lit LATITUDE Indicator Not Lit Description: The Call Doctor icon is lit yellow, and the LATITUDE indicator is not lit. This indicates your Communicator may not be working properly. Action: You may need a replacement Communicator. Contact your health care provider.
Wave sections. Wave indicators light for 60 minutes unless the error is resolved sooner. After 60 minutes, all Wave lights are turned off and the LATITUDE indicator is lit green, even if the problem was not resolved. Note: In addition to the Wave indicators lighting yellow to indicate an error, the LATITUDE indicator lights yellow at the same time.
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(1 m) of the Communicator. To verify that troubleshooting was a success: • Press the Heart button to start another interrogation. If the interrogation was a success, all three Collecting Waves will light green for 2 minutes. Communicator Patient Manual ® LATITUDE...
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Communicator. To verify that troubleshooting was a success: • Press the Heart button to start another interrogation. If the interrogation was a success, all three Collecting Waves will light green for 2 minutes. Communicator Patient Manual ® LATITUDE...
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• Do not press the Heart button while the interrogation is in progress unless you intend to stop the interrogation. • If you see three yellow waves after pressing the Heart button, contact your health care provider. Communicator Patient Manual ® LATITUDE...
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One Yellow Sending Wave Description: The Communicator was not able to make a connection to the LATITUDE system for one of the following reasons: • No dial tone was detected when attempting to use the telephone line. • No cellular providers were detected when attempting to connect using the LATITUDE Cellular Data Plan.
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If using the LATITUDE Cellular Data Plan: • If you have not activated the LATITUDE Cellular Data Plan, see page 40. • Make sure the USB cellular adapter is plugged into the Communicator. • Move the Communicator to another location that may have better cellular reception.
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Two Yellow Sending Waves Description: An attempt to connect to the LATITUDE system failed due to connection issues relating to the landline telephone or cellular network. If using a landline telephone connection, another device (telephone, answering machine, or computer) may be using or attempting to use the telephone line.
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Refer to “Confi rming Switch Settings” on page 9. If using the LATITUDE Cellular Data Plan: • If you have not activated the LATITUDE Cellular Data Plan, see page 40.
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Sending Waves light green and show progress. • If you see three yellow waves after trying the above action, your Communicator may not be set up correctly in the LATITUDE system. Contact your health care provider. Communicator Patient Manual ® LATITUDE...
LATITUDE Cellular Data Plan The LATITUDE Cellular Data Plan uses a cellular data network rather than a standard landline telephone connection to send your implanted device data to the LATITUDE system. The LATITUDE Cellular Data Plan is an optional subscription service that must be activated before your Communicator can use this service.
Activating the LATITUDE Cellular Data Plan Contact LATITUDE Patient Services at 1-866-484- 3268 to subscribe to the LATITUDE Cellular Data Plan. There is a cost for this service unless your clinic has made other arrangements. An activated plan works only with your LATITUDE NXT USB Cellular Adapter. If...
Discontinuing Your LATITUDE Cellular Data Plan Contact LATITUDE Patient Services to discontinue use of the LATITUDE Cellular Data Plan. Your subscription will automatically be discontinued if you miss two or more payments. You will need to discontinue your subscription if you stop using the LATITUDE system or if you want to return to using a landline telephone connection.
Heart button again for at least 5 seconds to cancel the interrogation. The Collecting Waves may light yellow and show progress while the interrogation is being cancelled. Communicator Patient Manual ® LATITUDE...
Communicator automatically calls the LATITUDE system. This is done to check for a change in the number of manual interrogations allowed or to check if this feature has been re-enabled.
Status button long enough. Pressing the Status button for less than 3 seconds displays the status of the last interrogation and the status of the last attempt to connect to the LATITUDE system. 3. Watch the front of the Communicator. The Sending...
If you take your Communicator with you, check that the Communicator can connect to the LATITUDE system. Refer to “Checking that the Communicator Can Connect to the LATITUDE System” on page 45. Communicator Patient Manual ® LATITUDE...
Communicator Use of the Telephone System The Communicator makes telephone calls when there is a need to send data to the LATITUDE system. These calls usually last for approximately 5 minutes. The Communicator can only make outgoing calls. It cannot receive calls. The Communicator is designed...
DSL fi lter to use the Communicator. If you use a dual-port DSL fi lter, connect the Communicator to the port labeled PHONE or where you would typically connect a telephone. For assistance, contact your DSL service provider or LATITUDE Patient Services at 1-866-484-3268. Communicator Patient Manual ®...
• Use this unit as described in this instruction manual. Use only authorized parts and accessories. Do not attempt to modify or alter this unit or accessories. If your Communicator or accessories become damaged or malfunction, contact your health care provider. Communicator Patient Manual ® LATITUDE...
Never spray any cleaning fl uid directly on the Communicator front lens. Do not allow moisture to accumulate on or around the lens or Heart button. • Avoid using any cleaning fl uid near the electrical plugs on the back of the Communicator. Communicator Patient Manual ® LATITUDE...
• Puerto Rico, Canada, or Mexico: Do not dispose of the Communicator or adapter. Contact your health care provider to learn how to return it. Your Communicator may contain encrypted health data. Dispose of it only as described above. Communicator Patient Manual ® LATITUDE...
Switch settings for different dial-out numbers are shown in Figure 8. Refer to “Confi rming Switch Settings” on page 9 for information on switches 4-8. Dial-out Dial-out Number Number None Figure 8. Dial-out number switch settings Communicator Patient Manual ® LATITUDE...
Connecting the USB Sensor Adapter The USB sensor adapter is included with a LATITUDE weight scale and blood pressure monitor. The USB sensor adapter provides a wireless connection between these products and the Communicator. Refer to Figure 9. Figure 9. USB sensor adapter connection 1.
Analog Dialing Mode: Tone Operating 41° F to 104° F (5° C to 40° C) Temperature: Storage and Transport -13° F to 158° F Temperature: (-25° C to 70° C) Operating Humidity: 15% to 93% noncondensing Communicator Patient Manual ® LATITUDE...
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USB Sensor Adapter: 2.4 GHz wireless USB dongle Delta Mobile Systems Model DM210 ® Boston Scientifi c Model 6454 (included with LATITUDE weight scale and blood pressure monitor) Operational Frequency: 2400.0 to 2480.0 MHz Modulation Type: Adaptive Frequency Hopping Effective Radiated...
• The use of accessories and cables other than those specifi ed may result in increased emissions or decreased immunity of the LATITUDE Communicator. • Keep your Communicator and all accessories out of the reach of small children and pets.
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US: AAAEQ##TXXX. If requested, this number must be provided to the telephone company. The Ringer Equivalence Number (REN) for this product is part of the product identifi er. The digits represented by ## are the REN. Communicator Patient Manual ® LATITUDE...
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Although this transmitter has been approved by the Federal Communications Commission, there is no guarantee that it will not receive interference or that any particular transmission from this transmitter will be free from interference. Communicator Patient Manual ® LATITUDE...
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Contact the state public utility commission, public service commission or corporation commission for information. • This equipment has been tested and found to comply with applicable safety portions of the AAMI ES 60601-1:2005, CAN/CSA-C22.2 NO. 60601-1:08 and IEC 60601-1:2005 standards. Communicator Patient Manual ® LATITUDE...
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16 of IEC 60601-1:2005. If in doubt, consult the technical service department or your local representative. Communicator Patient Manual ® LATITUDE...
• Identify alert conditions in your implanted device. • Receive measurements from optional health monitoring equipment. • Communicate implanted device data and alert conditions to the LATITUDE system. • Communicate measurements and alert conditions from optional health monitoring equipment to the LATITUDE system.
The LATITUDE Communicator is intended for use in the electromagnetic environment specifi ed above. The customer or the user of the LATITUDE Communicator should assure that it is used in such an environment. b. The LATITUDE Communicator is also compliant with IEC 60601-1- 2:2007.
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Surge ±1 kV ±1 kV Mains power quality (IEC differential differential should be that of a 61000-4-5) mode mode typical commercial or hospital environment. ±2 kV ±2 kV common common mode mode Communicator Patient Manual ® LATITUDE...
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The LATITUDE Communicator is intended for use in the electromagnetic environment specifi ed above. The customer or the user of the LATITUDE Communicator should assure that it is used in such an environment. b. U is the AC main’s voltage prior to application of the test level.
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Portable and mobile RF communications equipment should be used no closer to any part of the LATITUDE Communicator, including cables, than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter. Recommended separation...
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The LATITUDE Communicator is intended for use in the electromagnetic environment specifi ed above. The customer or the user of the LATITUDE Communicator should assure that it is used in such an environment. At 80 MHz and 1 GHz, the higher frequency range applies.
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To assess the electromagnetic environment due to fi xed RF transmitters, an electromagnetic site survey should be considered. If the measured fi eld strength in the location in which the LATITUDE Communicator is used exceeds the applicable RF compliance level above, the LATITUDE Communicator should be observed to verify normal operation.
General Public License (GPL). Under the terms of the GPL as published by the Free Software Foundation, you may obtain the complete corresponding source code from us for a period of three years after our shipment of this product. Communicator Patient Manual ® LATITUDE...
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Part number Serial number Reference number Non-ionizing electromagnetic radiation IEC 60601 Class II medical equipment, protection against electrical shock Manufacturer Date of manufacture Follow instructions for use Protection against ingress of water. Light rain proof. Communicator Patient Manual ® LATITUDE...
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Indicates this product has passed a comprehensive testing procedure and the production plant is regularly monitored as certifi ed by a Nationally Recognized Testing Laboratory Temperature range limits Humidity range limits Atmospheric pressure range limits Communicator Patient Manual ® LATITUDE...
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