Page 1 Installation and Configuration Guide REVISION F9 70 Westview Street Lexington, MA 02421 http://www.swhouse.com Fax: 781-466-9550 Phone: 781-466-6660...
Page 2 C•CURE and Software House are trademarks of Tyco International Ltd. and its respective companies. Certain Product names mentioned herein may be trade names and/or registered trademarks of other companies. Information about other products furnished by Software House is believed to be accurate. However, no responsibility is assumed by Software House for the use of these products, or for an infringement of rights of the other companies that may result from their use.
Page 3: Table Of Contents
GCM Component Description ........
Page 4 GCM - PMB Interconnections ........
Page 5 Backup and Real Time Clock ....... . .
Page 6 GCM Wiegand Reader Ports ........
Page 7 Wiring Wiegand Readers to iSTAR eX GCM ....... . 4-28...
Page 8 Optional iSTAR eX Configuration - Supports 8 Readers ....4-36 Configuring an iSTAR eX Controller for 8 Readers ......4-38 Using the USB Security Key to Enable Readers 5-8 .
Page 9 Displaying Status Messages ..........7-3 iSTAR eX Installation and Configuration Guide...
Page 10 GCM Controls and Indicators ....... . . A-2...
Page 11 Wire Routing Diagrams........
Page 12 Table of Contents iSTAR eX Installation and Configuration Guide...
Page 13 Preface The iSTAR eX Installation and Configuration Guide is for experienced security system installers responsible for installing iSTAR eX controllers on a network. In This Preface How to Use this Manual ..........xiv Conventions .
Page 14: Preface
Site Requirements Provides physical requirements for iSTAR eX configuration. Chapter 4 Hardware Installation Gives an overview of the iSTAR eX hardware installation and provides step-by-step installation procedures. Chapter 5 Using the iSTAR Provides instructions for configuring iSTAR eX controllers Configuration Utility (ICU) using the iSTAR Configuration Utility (ICU).
Page 15: Conventions
A caution can pertain to hardware or software. Indicates a warning. A warning contains information that advises users that failure to avoid a specific action could result in physical harm to the user or to the hardware. iSTAR eX Installation and Configuration Guide...
Page 16: Fcc Class A Digital Device Limitations
FCC Class A Digital Device Limitations iSTAR eX has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the device is operated in a commercial environment.
Page 17: Fcc Class B Notes
Preface FCC Class B Notes When using properly grounded and shielded cabling for monitor point and control point wiring, iSTAR eX meets the requirements for an FCC Class B device, and the following notice applies: NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
Page 18: Ce Compliance
Make sure power is removed before the system is installed. 3. The iSTAR eX and printed circuit boards in the reader devices are susceptible to damage by static electricity. When handling these devices: • Make sure your work area is safeguarded •...
Page 19: Power Supply Information
Models STAREX004W-64 or STAREX008W-64 iSTAR eX ships with a PMB (Power Management Board), which is mounted inside the iSTAR eX enclosure. The iSTAR eX GCM gets power from the PMB and communicates with the PMB over a Serial Peripheral Interface (SPI) bus.
Page 20: Product Information
Preface Product Information iSTAR eX is listed for use as a "Commercial, Proprietary, Multiplex (PSDN) Standard and Encrypted Line Security Burglar Alarm System Control Unit and Access Control Unit." The iSTAR eX communicates with the C•CURE 800/8000 and the C•CURE 9000 supervisory equipment and has been evaluated for Line Security Encryption.
Page 21 This guide assumes you are a certified dealer who has attended C•CURE training and that you are familiar with networking concepts and hardware installation. This chapter provides an overview of iSTAR eX features and components. In This Chapter iSTAR eX Features ......................1-2 iSTAR eX General Controller Module (GCM) .............
Page 22: Istar Ex Features
One cluster can contain iSTAR Classic and Pro controllers, and another cluster can contain iSTAR eX controllers; however, you cannot mix iSTAR eX and iSTAR Pro controllers in the same cluster. Clusters allow iSTAR eX controllers to distribute information and control actions to connected components without host intervention.
Page 23: System Activity
System Activity iSTAR eX components manage system activity in a cluster. For example, an input on an iSTAR eX controller can activate any output on any iSTAR eX in the cluster without host intervention. Antipassback Control C•CURE 800/8000 supports Global Antipassback across all iSTAR clusters.
Page 24: C•Cure Integration
For information about compatible firmware versions, refer to the C•CURE 800/8000 Installation and Upgrade Guide or the C•CURE 9000 Installation and Upgrade Guide. C•CURE Integration The C•CURE journal and database, networked to an iSTAR eX controller, provide support for: Initial setup Managing peripheral hardware...
Page 25: System Components
Features System Components The iSTAR eX hardware components are housed in a 16-gauge sheet metal cabinet with a lockable door. The cabinet can be wall mounted. iSTAR eX hardware components consist of: iSTAR eX GCM – an embedded microprocessor-based general controller board.
Page 26 Features Lithium Battery Fuse Lead -Acid Battery ESD Power Supply Figure 1.1: iSTAR eX Hardware and Cabinet 1–6 iSTAR eX Installation and Configuration Guide...
Page 27 Low Battery to J16 - IN 2. Wire C and NC pins. There is no polarity. Verify Jumper from J2(+) to J3(+) to J18(+) Note: The jumper from J2 to J3 to J18 is factory installed on the NPS model. Figure 1-2: iSTAR eX NPS Power Connections iSTAR eX Installation and Configuration Guide 1–7...
Page 28: Istar Ex General Controller Module (Gcm)
• Flash memory – to store iSTAR program data. • On-board SDRAM (64MB) – storage capacity for card and event data. • Compact flash memory. Figure 1.3 shows the iSTAR eX GCM and the pinout for a Diagnostic cable. 1–8 iSTAR eX Installation and Configuration Guide...
Page 29 General Controller Module (GCM) Diagnostic Cable Figure 1.3: iSTAR eX GCM Photo iSTAR eX Installation and Configuration Guide 1–9...
Page 30: Gcm Component Layout
General Controller Module (GCM) GCM Component Layout Figure 1.3 shows the layout of the iSTAR eX GCM. 4 Open Collector Outputs Diagnostic Cable Port 4 Relay Outputs 4 Direct Wiegand Reader Ports 16 General Purpose Inputs Figure 1.4: iSTAR eX GCM Photo 1–10...
Page 31: Istar Ex Gcm Component Description
General Controller Module (GCM) iSTAR eX GCM Component Description The iSTAR eX GCM contains these components: Four Wiegand direct connect reader ports (5V or 12V) 16 general purpose inputs Tamper, unsupervised input Four relay outputs Four open collector outputs...
Page 32: Istar Ex Gcm Leds
General Controller Module (GCM) iSTAR eX GCM LEDs iSTAR LEDs on the GCM are labeled and indicate the following: HEARTBEAT - The LED blinks rapidly while the board is waiting for a reboot following restore-factory-default. Otherwise, the LED blinks slowly.
Page 33: Power Management Board (Pmb)
Power Management Board (PMB) Power Management Board (PMB) The PMB manages the power system and backup facility of iSTAR eX, charges the battery, and supplies power to the GCM. PMB Features Four RM Reader Ports iSTAR eX GCM Power Status LEDs Fuse - 250 VAC, 10 A Figure 1.5: PMB Photo...
Page 34: Pmb Component Layout
Power Management Board (PMB) PMB Component Layout Figure 1.6 shows the iSTAR eX PMB. Figure 1.6: iSTAR eX PMB Layout 1–14 iSTAR eX Installation and Configuration Guide...
Page 35: Pmb Component Description
ESD power – UL Recognized ESD, Model SPS-6.5, supplies power to the iSTAR eX GCM – power S5 – Reset Switch (Software House use only)—Use the iSTAR eX GCM reset (SW2) to reset the iSTAR eX Fuse – 10 A, 250 VAC fuse NOTE The ESD power supply, battery charging connector, and 17.2Ah standby...
Page 36: Star Coupler Feature
(referred to as RM ports) as shown in Table 4.1 on page 4-19. The PMB star coupler uses a DIP Switch (S1) to route the RM ports to the RS485 ports on the GCM. 1–16 iSTAR eX Installation and Configuration Guide...
Page 37: Istar Ex Gcm - Pmb Interconnections
Power Management Board (PMB) iSTAR eX GCM - PMB Interconnections Figure 1.7: GCM-PMB Interconnections iSTAR eX Installation and Configuration Guide 1–17...
Page 38: Spi (Serial Peripheral Interface) Connection
Power Management Board (PMB) SPI (Serial Peripheral Interface) Connection Note that pin 1 is not used on either connector. Figure 1.8: SPI Connector Detail 1–18 iSTAR eX Installation and Configuration Guide...
Page 39: Pmb - Power Supply - Battery Interconnections
Power Management Board (PMB) PMB - Power Supply - Battery Interconnections Figure 1.9: PMB – Power Connections iSTAR eX Installation and Configuration Guide 1–19...
Page 40: Istar Ex Capacities
88 outputs - does not include the two special outputs for external power supply. NOTE UL has evaluated the iStar eX with one I/8 and one R/8 for a maximum of 24 inputs and 16 outputs. 1–20 iSTAR eX Installation and Configuration Guide...
Page 41 = 16 Wyreless max = 80 outputs readers With optional ARM-1 modules, unless RM-4E is used. NOTE The RM-4, RM-4e, ARM-1, and Wyreless readers have not been evaluated by UL for use with iSTAR eX. iSTAR eX Installation and Configuration Guide 1–21...
Page 42: Optional Hardware Modules
An I/8 Module must be installed in an RM-DCM- I8 or RM-CAN enclosure up to 4000 feet (1212 meters) from the iSTAR eX controller and wired via an RS-485 bus connection. The I/8 Module power requirement is 125 mA at 12 VDC.
Page 43: Istar Ex Connections
An input is a software object that associates a security device, such as an alarm switch, with an input on iSTAR eX or on an input module board. An input reports the state of the switch. All inputs can be in one of two states: active or inactive.
Page 44: Outputs
Connections Outputs An output is a software object that associates an event or input with a relay on iSTAR eX or add-on module. The relay then activates or deactivates devices, such as flood lights and alarm devices. Readers Direct connect Wiegand signaling read heads can be connected to the GCM connector.
Page 45: Istar Ex Tools
The following sections describe the configuration and diagnostic tools available for iSTAR eX hardware. The ICU lets you set the initial parameters for iSTAR eX controllers. The ICU runs on any Windows computer and provides the ability to: Display the status and type of controller Configure IP address and connection information for master and member controllers.
Page 46: Configuring Controllers
Parent’s IP address (either the host or master controller IP address) Type of controller Connection status iSTAR Web-Based Diagnostic Utility The Web-based Diagnostic Utility permits using the Web to view iSTAR eX status and diagnostics information from any networked computer. The iSTAR web-based diagnostic utility provides: Password protection...
Page 47: Power System
A micro controller operates the PMB and communicates with the iSTAR eX GCM via SPI. Battery power will be supplied to all iSTAR eX circuit boards, peripherals, and readers, enabling the system to be fully functional under battery power.
Page 48: Power Supply
Tools Power Supply The iSTAR eX panel uses a UL Recognized ESD, Model SPS 6.5 power supply (12V, 6.5 amps). NOTE Not applicable for the NPS version. Power Supply/Battery Switch-over Circuitry This circuitry monitors the AC power input. If the AC power fails, the battery will power the system.
Page 49: Power-On Led Indicator
The heartbeat LED is connected to a port line of the micro controller and indicates that the firmware is running. Standby Battery iSTAR eX supports the use of a 12 VDC, 17.2 Ah minimum capacity standby battery. Battery Operating and Charging Time The battery will keep a typical system operational for a minimum of 4 hours, and the battery will be fully recharged in 24 hours or less.
Page 50: Power Failure Alarm
“Super Bright LED” used in the iSTAR and shines through the door label. Heartbeat LED The heartbeat LED is connected to a port line of the micro controller and indicates that the firmware is running. 1–30 iSTAR eX Installation and Configuration Guide...
Page 51: Backup And Restore
RAM to the Compact Flash card. During restoration, iSTAR eX writes the data from the Compact Flash card to RAM. iSTAR eX maintains the last two backups of the data. Each backup stores its write time. When iSTAR eX does perform a backup, it overwrites the older backup.
Page 52: Event Triggered Backup
“Real Time Clock” alive in the absence of AC power or battery power for up to six days. iSTAR eX checks the Real Time Clock on start up. If it determines that the Real Time Clock lost power, data will not be restored.
Page 53: Istar Ex Power Failure Signals
1-7 for details on the connections. AC Fail – tells iSTAR eX that main power has failed. iSTAR eX uses this signal to determine whether to turn on the LCD backlight. If AC has failed, iSTAR eX turns off the LCD backlight, which saves approximately 100 mA of current.
Page 54: Pmb
SPI bus from the PMB. If there is no device responding to the Power Management protocol over the SPI bus, iSTAR eX will not get its power loss “inputs” and will not know when to perform a backup.
Page 55 Backup and Restore iSTAR eX detects the presence of the PMB by polling it on the SPI bus. If the PMB is missing, for example, because the dealer removed iSTAR eX from its enclosure for testing, or the customer has a generator and does not expect to lose power, iSTAR eX displays a “WARNING”...
Page 56: Istar Ex Power Fail Detection And Backup Logic
Flash unit when the battery is almost depleted. AC Fail When the PMB reports AC fail to iSTAR eX, the AC fail input changes state. The state change is reported to the host and any configured event/output control is executed.
Page 57: Backup Restore Process
Restore After booting, iSTAR eX checks the state of its Real Time Clock. If the Real Time Clock has been reset, iSTAR eX assumes that it does not know what time it is and will not restore any data.
Page 58 Backup and Restore 1–38 iSTAR eX Installation and Configuration Guide...
Page 59 Topology This chapter provides an overview of iSTAR eX topology and configuration options. iSTAR eX configurations vary according to site requirements. You must understand iSTAR eX topology and customer requirements to ensure the correct layout, connections, and configuration of iSTAR eX components.
Page 60: Istar Ex Network Topology
Lan and Wan Configurations The TCP/IP protocol transfers data across a number of networks. Because iSTAR eX controllers use the TCP/IP protocol for network communications, they can communicate with each other even when controllers are located on different networks separated by other network platforms, as shown in Figure 2.1.
Page 61: Local Address Management
Although it is not required, System Managers who want to maintain local address management can configure iSTAR eX with locked IP addresses. Locked IP addresses retain the iSTAR eX address that is specified locally or by a local Dynamic Host Configuration Protocol (DHCP) server. When IP addresses are locked, iSTAR eX communicates across gateways using only the IP address that you configure: translated addresses are not accepted.
Page 62: Ip Management Tools
Branch Office Corporate Office Figure 2.2: Locked iSTAR eX Configuration Example IP Management Tools iSTAR eX controllers can be configured to accept IP addresses and device names from one of the following: Local DHCP Windows Internet Naming Service (WINS) Domain Name System (DNS) servers DHCP servers simplify IP management by automatically distributing an IP address to clients when they broadcast to the DHCP server.
Page 63: Using Netbios And Fully Qualified Domain Names
If you are not using DHCP, use the ICU to configure NetBIOS and FQDNs. If you specify a NetBIOS or FQDN name for a C•CURE host, you must also use the ICU to supply the IP addresses of the DNS or WINS server. iSTAR eX Installation and Configuration Guide 2–5...
Page 64: Cluster Configuration
Cluster Configuration iSTAR eX controllers are organized for network communications into user- defined, logical groups called clusters. Clusters contain one or more iSTAR eX controllers. A host can be connected to several clusters. This section describes the key elements of an iSTAR eX cluster.
Page 65: Single Master And Alternate Master Configurations
Single Master and Alternate Master Configurations Single Master and Alternate Master Configurations To ensure continuous connection, the iSTAR eX cluster can communicate with the C•CURE via: A primary and optional secondary path configured on a single master controller A primary path on a master controller and an optional secondary path on an alternate controller.
Page 66: Single Master Configurations
Alt. Master - Onboard 2 The master controller connects to the host over the primary cluster communication path. The secondary cluster path to the Alternate master is used if Master or primary path fails. 2–8 iSTAR eX Installation and Configuration Guide...
Page 67: Primary Communications Path
Cluster members are connected to the master only via a 10/100Base-T network connection. Figure 2.5 shows the primary path for cluster member A. Host Network Ethernet Master Cluster Cluster Member B Member A Figure 2.5: The Primary Path iSTAR eX Installation and Configuration Guide 2–9...
Page 68: Secondary Communications Path
10/100Base-T Ethernet on both primary and secondary paths. Single Master Configuration Alternate Master Configuration Host Host Network Network Primary Primary Secondary Secondary Master Master Alternate Member Member Master Member Figure 2.6: The Secondary Path 2–10 iSTAR eX Installation and Configuration Guide...
Page 69: Maintaining Cluster Communication
If the secondary path is an alternate network connection between the master and host, the master uses the alternate network to communicate with the host. Host Network Failure Master Member Member Figure 2.7: Communication Failure with Single Master Configuration iSTAR eX Installation and Configuration Guide 2–11...
Page 70: Alternate Master Configuration
The alternate master sends the cluster members’ messages to the host, and also sends messages from member to member. Host Network Primary Path Failure Alternate Master Master Cluster member Figure 2.8: Communication Failure with Alternate Master Configuration 2–12 iSTAR eX Installation and Configuration Guide...
Page 71: Communication Between Members And Master
The cluster member connects directly to the alternate master. The alternate master passes the cluster members’ messages to the host. Host Network Primary Path failure Alternate Master Master Cluster member Figure 2.9: Re-establishing Connections During Communication Failure iSTAR eX Installation and Configuration Guide 2–13...
Page 72: Adding Controllers To The Cluster
Adding Controllers to the Cluster Adding Controllers to the Cluster Follow these guidelines when adding iSTAR eX controllers to a cluster. A controller must be assigned to a cluster before the controller can communicate with the host, master, or other controllers.
Page 73: Configuring Communication Paths
Only one master is allowed per cluster (although an alternate master may be designated for secondary communications). If a cluster contains only one controller, that controller is the master. Any controller in a cluster can be designated as the master. iSTAR eX Installation and Configuration Guide 2–15...
Page 74: Planning Secondary Communications
C•CURE host when a communications failure occurs on the primary path. In almost all cases, this is the same controller that provides the primary path. Specifying the connection type. Refer to Table 2.1 on page 2-8 information about configuration options. 2–16 iSTAR eX Installation and Configuration Guide...
Page 75: Chapter 3 Site Requirements
Site Requirements This chapter provides information on site planning for iSTAR eX hardware. In This Chapter Pre-Installation Planning ....................3-2 Installation Requirements ....................3-4 iSTAR eX Installation and Configuration Guide 3–1...
Page 76: Pre-Installation Planning
Verify that the contents of the shipped boxes match the packing lists. Contact Software House if any items are missing or damaged. The iSTAR eX hardware does not include mounting hardware for an installation. Mounting hardware depends upon the site and must be approved by a structural engineer or other certified professional.
Page 77: Voltage Requirements And Distance
A standard RM Series Reader or RM-4 board requires at least 7.5 volts. An RM-4E board requires at least 11 volts. The iSTAR eX supplies 12 volts at its connectors; however, the amount of voltage that reaches the reader is impacted by the following: –...
Page 78: Installation Requirements
C•CURE Installation Guide. iSTAR eX Cabinet Requirements The iSTAR eX cabinet must conform to the specifications shown in Table 3.1. Table 3.1: Cabinet Assembly Specifications Item...
Page 79: Power Requirements (Standard Power Supply And Nps Models)
Use the information in Tables 3.3 through 3.8 to compute the current draw of components attached to iSTAR eX. The standard iSTAR eX must be connected to a 15A circuit breaker protected branch circuit. Cabling must be UL Listed. See the section “Connecting AC Power to UL Recognized ESD Power Supply”...
Page 80: Istar Ex Input Power Rating
Installation Requirements iSTAR eX Input Power Rating The iSTAR eX has the following input power ratings when using the internal power supply: 100 - 240 VAC 6.2 Amps 60 Hertz The iSTAR eX has the following input ratings when using an NPS external...
Page 81: Istar Ex Gcm Wiegand Reader Ports
Installation Requirements iSTAR eX GCM Wiegand Reader Ports Table 3.4 shows the maximum ratings for iSTAR eX GCM Wiegand direct reader ports. Table 3.4: Wiegand Port Rating Port Rating Reader output control Low = 0 v to 0.8 v (red, green, yellow, beeper) High = 4.0 v to 5.25 v...
Page 82: Software House Readers
NOTE In Table 3-6, an indicates readers that have not been evaluated for use with iSTAR eX. All other readers in Table 3-6 are UL Listed compatible readers that can be used with iSTAR eX. 3–8 iSTAR eX Installation and Configuration Guide...
Page 83: Third Party Readers
HID iCLASS 100 mA NOTE HID MiniProx has been evaluated by UL for use with iSTAR eX. The other third party readers have not been evaluated by UL for use with iSTAR eX. Wyreless Products The Wyreless PIM and Access Point Modules (WAPMs) provide wireless door monitoring on C•CURE 800/8000 systems.
Page 84: Ethernet Requirements
Socket Low Power 10Base-T Ethernet connector (Mfg. part number EA0911-336). NOTE iSTAR eX has not been evaluated by UL for operation over WAN topologies. Wiring Requirements Table 3.8 shows general wiring requirements for an iSTAR eX and its components.
Page 85 • Using 22 AWG, distance = 600 ft. (.0165 Ω /ft.) • Using 18 AWG, distance = 1500 ft. (.0065 Ω /ft.) NOTE UL Listed Panic hardware shall be used to allow emergency exit from a protected area. iSTAR eX Installation and Configuration Guide 3–11...
Page 86: Grounding Requirements
Grounding requirements are as follows: Use 3-conductor minimum 18 gauge AC ground wire Ensure that the iSTAR eX controller is properly connected to an earth ground at the ground stud near the AC input wiring. Ensure that the shield wire is grounded to the nearest earth/ground connection at one end only of the cable.
Page 87 Standard or NPS Version (External Power) ............... 4-16 Wiring Inputs and Outputs to the GCM ..............4-23 LED Connections......................4-29 iSTAR eX - Support for iSTAR eX 8 Reader Option..........4-36 Configuring an iSTAR eX Controller for 8 Readers..........4-38 iSTAR eX Installation and Configuration Guide...
Page 88: Installation Overview
Installing an iSTAR eX requires the following equipment: Antistatic floor mat, tabletop mat, wrist strap, and standard tool kit. 3/32" (2.4 mm) screwdriver (supplied with iSTAR eX), the primary tool needed to secure wires into all the input, output, and reader connectors...
Page 89: Mounting The Enclosure
Mounting the Enclosure Mounting the Enclosure This section describes how to mount the iSTAR eX components in the standard metal enclosure, shown in Figure 4.1 on page 4-4. Static Electricity Observe standard precautions regarding static electricity when handling hardware components.
Page 90 Bottom mounting holes Figure 4.1: Standard Controller Mounting 7. Remove the appropriate knockouts for wiring the inputs and outputs. 8. Attach conduit couplings to the knockout openings as needed to comply with code. 4–4 iSTAR eX Installation and Configuration Guide...
Page 91 9. Attach conduit couplings to the knockout openings as needed to comply with code. 10. Connect the external Power Supply power, AC Fail, and Low Battery connections from the external Power Supply to the iSTAR eX PMB. iSTAR eX Installation and Configuration Guide 4–5...
Page 92 Mounting the Enclosure 14-1/4” Mounting keyhole slots 22-1/4” Bottom mounting holes Figure 4.2: NPS Controller Mounting 4–6 iSTAR eX Installation and Configuration Guide...
Page 93: Connecting To The Host
To connect to a 10/100Base-T network 1. Route the Ethernet wiring into the controller through the closest knockout/conduit to the port. 2. Plug the RJ-45 connector into the port on the iSTAR eX GCM, as shown in Figure 4.3. iSTAR eX Installation and Configuration Guide...
Page 94 Ethernet Ports On Board Ethernet Connector Reset Button Figure 4.3: Connecting Ethernet to iSTAR eX GCM 3. Place a ferrite clamp (PN 0444164181) on the Ethernet cable inside the chassis, as shown in Figure 4.4. Figure 4.4: Ethernet Ferrite 4. Tighten the screws and reattach the connector to the board.
Page 95: Low Battery, Ac Power Fail, And Tamper Inputs
The PMB monitors and manages the main AC power and battery level using signals from the external power supply wired into J16. If the main power to the external power supply fails, the PMB instructs the GCM to report the iSTAR eX Installation and Configuration Guide 4–9...
Page 96 If the PMB is not connected or if it fails, the Low Battery and AC Power Fail inputs are reported as true. To prevent incorrect reporting of the inputs, clear the configuration check boxes. 4–10 iSTAR eX Installation and Configuration Guide...
Page 97 To configure tamper, power fail and low battery 1. Select Hardware>Controller in the Administration application. 2. Create or edit an iSTAR eX controller. 3. Select the Main Board tab and configure the Special Purpose Inputs. Figure 4.6: iSTAR eX Controller Special Purpose Inputs...
Page 98: Connecting Ac Power To Ul Recognized Esd Power Supply
Connecting AC Power to UL Recognized ESD Power Supply Connecting AC Power to UL Recognized ESD Power Supply iSTAR eX must be connected to a 15A circuit breaker protected branch circuit connected through conduit with minimum 18 AWG wire. Cabling must be UL Listed.
Page 99: Grounding Procedure
Standard Version Power Supply Layout Figure 4.8 shows the connections of the standard power supply and battery to the PMB on the iSTAR eX. The GCM is powered from the PMB. Figure 4.8 does not apply to the NPS version.
Page 100 Connecting AC Power to UL Recognized ESD Power Supply Figure 4.8: Standard ESD Power Supply and Battery Layout 4–14 iSTAR eX Installation and Configuration Guide...
Page 101 Connecting AC Power to UL Recognized ESD Power Supply Note: The jumper from J2 to J3 to J18 is factory installed on the NPS model. Figure 4.9: NPS External Power Supply Connections iSTAR eX Installation and Configuration Guide 4–15...
Page 102: Istar Ex Ul System Configuration
Recognized ESD power supply (with a 17.2 Ah or 18 Ah battery) or a UL 603 Listed, power-limited power supply with appropriate ratings and a minimum 4 hours of standby power. Figure 4.10 shows a UL approved iSTAR eX configuration.
Page 103: Istar Ex Connections
Input connector – associates a security device with an input on iSTAR eX or add-on module board. Output connector – associates an event or input with a relay on iSTAR eX or add-on module board. Read head connectors – Direct connect Wiegand signaling read heads, RM reader modules, and Wyreless PIMS.
Page 104: Wiring Rm And Wyreless Readers, I/8S And R/8S To Pmb
The four physical reader bus ports on the PMB connect RM readers and/or Wyreless PIMs. There are two internal ports that are supported by the software - COM1 and COM2. Read1 and Read2 are connected to COM1; Read3 and Read4 are connected to COM2. 4–18 iSTAR eX Installation and Configuration Guide...
Page 105: Pmb Connections
S1-2 Read2 to COM2. Read2 to COM1. (Default) S1-3 Read3 to COM2. (Default) Read3 to COM1. S1-4 Read4 to COM2. (Default) Read4 to COM1. PMB Connections Figure 4.12 shows the iSTAR eX-PMB connections. iSTAR eX Installation and Configuration Guide 4–19...
Page 106 Connections RM or Wyreless Ports Figure 4.12: iSTAR eX PMB Connections 4–20 iSTAR eX Installation and Configuration Guide...
Page 107: Wiring Rm Devices To Pmb
Figure 4.13: RM Bus Connections Wiring Wyreless PIMs to the PMB Wire the PIMS as indicated in Figure 4.14 and Figure 4.15. There is a limit of 16 PIMs and also a limit of 16 Wyreless readers. iSTAR eX Installation and Configuration Guide 4–21...
Page 108: Istar Ex Pmb - Wyreless Pinouts
Connections iSTAR eX PMB - Wyreless Pinouts Figure 4.14: Wyreless Single PIM Figure 4.15: Wyreless Multiple PIMs 4–22 iSTAR eX Installation and Configuration Guide...
Page 109: Wiring Inputs And Outputs To The Gcm
Input 2 Input 1 Figure 4.16: iSTAR eX Inputs Wiring Inputs to the iSTAR eX GCM This section contains these diagrams: Wiring NC and NO Double Inputs (1K, 5K, 10K), shown in Figure 4.17 Wiring NC and NO Single Inputs (5K, 10K), shown in Figure 4.18 Wiring Non-supervised Inputs, shown in Figure 4.19...
Page 110: Wiring Nc And No Double Inputs
Wiring Inputs and Outputs to the GCM Wiring NC and NO Double Inputs Figure 4.17: Wiring NC and NO Double Inputs Wiring NC and NO Single Inputs Figure 4.18: Wiring NC and NO Single Inputs 4–24 iSTAR eX Installation and Configuration Guide...
Page 111: Wiring Non-Supervised Inputs
Wiring Inputs and Outputs to the GCM Wiring Non-Supervised Inputs Figure 4.19: Wiring NC and NO Non-supervised Inputs Wiring Double Inputs Using Common Figure 4.20: Wiring NO Double Inputs 1 and 2 Using Common iSTAR eX Installation and Configuration Guide 4–25...
Page 112: Wiring Relay Outputs To Istar Ex Gcm
Wiring Inputs and Outputs to the GCM Wiring Relay Outputs to iSTAR eX GCM Figure 4.21: Wiring Relay Outputs 1 through 4 If an external power supply is used for the Relay outputs, then a UL Listed NOTE power-limited power supply must be used.
Page 113: Wiring Open Collectors To Istar Ex Gcm
Wiring Inputs and Outputs to the GCM Wiring Open Collectors to iSTAR eX GCM Wiring Collector Outputs using Internal Supply Figure 4.22: Wiring Locks 1 through 4 If an external power supply is used for the Open Collector outputs, then a NOTE UL Listed power-limited power supply must be used.
Page 114: Wiring Collector Outputs Using External Supply
Wiring Inputs and Outputs to the GCM Wiring Collector Outputs using External Supply Figure 4.23: Wiring Locks 1 through 4 Wiring Wiegand Readers to iSTAR eX GCM Wiring Direct Wiegand Readers Figure 4.24: Wiring Direct Wiegand Readers 4–28 iSTAR eX Installation and Configuration Guide...
Page 115: Led Connections
LED Connections LED Connections LED Control LED control on the iSTAR eX GCM is for read heads connected to iSTAR eX GCM Wiegand ports. LEDs on read heads connected to the iSTAR eX PMB RM ports are controlled by the RM-4 or RM-4E.
Page 116: External Bi-Color Led Control
There are two instances of External Bi-color; two wire and one wire. With two wire, the Red and Green LED drives are wired as shown in Figure 4.25 Figure 4.25: External Bi-color (2 wire) 4–30 iSTAR eX Installation and Configuration Guide...
Page 117: Wire (Yellow)
1 Wire (Yellow) With one wire, the Yellow drive is wired as shown in Figure 4.26 Figure 4.26: External Bi-color (1 wire) iSTAR eX does not support external Bi-color LED Control, one-wire (Yellow) display. iSTAR eX Installation and Configuration Guide...
Page 118: Wire (Red, Green, Yellow)
When JP2 and JP3 are jumpered, it specifies Three wire LED control. In this case, the Red, Green, and Yellow LED drives are wired to the associated LED of the same color as shown in Figure 4.27. Figure 4.27: Three wire LED control 4–32 iSTAR eX Installation and Configuration Guide...
Page 119: One Wire Abc Led Control
One Wire ABC LED Control mode is typically used for older read heads that have a single LED that is either On, Off, or flashing. One Wire (A, B, C) Figure 4.28: One Wire (A,B,C) LED control iSTAR eX Installation and Configuration Guide 4–33...
Page 120: Nps Version (External Power Supply)
AC Power Fail In 2 Battery Low In 3 Backup Now Common point for In and Out signals Out 1 Low when main battery is low. Out 2 Low when main power supply fails. 4–34 iSTAR eX Installation and Configuration Guide...
Page 121 When the signals assert, the Out 1-2 signals are driven to ground. NOTE The Out 1 and Out 2 outputs have not been evaluated by UL. iSTAR eX Installation and Configuration Guide 4–35...
Page 122: Istar Ex - Support For Istar Ex 8 Reader Option
Optional iSTAR eX Configuration - Supports 8 Readers The iSTAR eX 8 Reader option is an optional iSTAR eX configuration that enables each PMB port to support up to eight RM readers. To activate the eight reader option, insert an iSTAR eX8 USB Security Key into the panel. The extra readers will only work while the USB Security Key is inserted.
Page 123 - Support for iSTAR eX 8 Reader Option Figure 4.29 shows the various ways to connect the eight readers to iSTAR eX. Figure 4.29: iSTAR eX 8 Reader Configuration NOTE UL has only evaluated the use of eight (8) RM readers or four (4) direct connect Wiegand readers with the iSTAR eX.
Page 124: Configuring An Istar Ex Controller For 8 Readers
4-39. You can order the iSTAR eX controller with or without the USB 8 Reader Security Key. Refer to Appendix B, page B-1 for a description of the iSTAR eX components and list of iStar eX part numbers. You can order an iSTAR eX controller that ships with the USB 8 Reader Security Key, or You can order the USB 8 Reader Security Key as a separate item.
Page 125: Using The Usb Security Key To Enable Readers 5-8
Using the USB Security Key to Enable Readers 5-8 1. Select Hardware - Controller menu. 2. Select New. 3. Select iSTAR eX sub-type as shown in Figure 4.30. Click OK. Figure 4.30: Select iSTAReX Panel Type 4. Open the Serial Ports Tab 5.
Page 126 - Support for iSTAR eX 8 Reader Option Figure 4.31: Serial Ports Tab - COM 1 and COM2 6. Insert the USB Security Key in the USB port of the iSTAR eX controller. The LCD on the iSTAR eX and the Monitoring Station display a message to indicate that a Valid USB Security Key has been Added or Removed as shown in Figure 4.32 and Figure 4.33.
Page 127 - Support for iSTAR eX 8 Reader Option Figure 4.33: Status Messages - USB Key Removed 7. Once the USB Security Key is plugged in, the iSTAR controller recognizes the four extra readers without requiring a restart. Four additional reader addresses (Reader #5 - Reader #8) are available in the COM Port configuration dialog box.
Page 128: Monitoring Station
- Support for iSTAR eX 8 Reader Option 8 Reader Option - Minimum Requirements: NOTE If the iSTAR eX 8 Security Key is not inserted in the USB port, readers #5-8 will be unavailable. If you remove the iSTAR eX 8 Security Key, readers #5-8 will be non-operational while the key is unplugged.
Page 129 2. To display details for the selected controller, select C•CURE System Administration > Hardware Status > iSTAR Controllers. Figure 4.35: iSTAR eX Details and Security Key Status - Installed or Removed 1. The Monitoring Station displays real-time Security Key status messages to indicate whether the security key is added or removed.
Page 130: Journal Reports
- Support for iSTAR eX 8 Reader Option Figure 4.36: Monitoring Station Messages Journal Reports 1. Select C•CURE Administration - Reports - Journal and Journal Replay. 2. Select Journal Replay Message Type - Device Activity [non-error]. Figure 4.37: Select Message Type for Journal Replay 4–44...
Page 131: Icu Configuration Screen Status
Figure 4.38: Journal Report - 8 Reader Security Key ICU Configuration Screen Status You can display the status of the iSTAR eX 8 Reader Security Key reader from the ICU iSTAR Configuration Utility. 1. Open the ICU window as described in “Using the ICU Window” on page 5-16.
Page 132 - Support for iSTAR eX 8 Reader Option Figure 4.39: Right-click the Controller in the ICU Window 4. Select the Advanced tab. 5. The Controller Dialog box opens for the selected controller. The Advanced tab indicates whether the eX Reader USB key is: Installed or Removed, as shown in Figure 4.40.
Page 133: Istar Web Page Diagnostic Utility
Web Page Diagnostic utility from ICU. 2. Open the ICU window and display the iSTAR eX 8 reader controller. 3. Right-click the 8 Reader iStar eX controller in the ICU window, then select Controller Status. 4. The Controller Status page shows the USB Security Key and whether the key is Added or Removed, as shown in Figure 4.40.
Page 134: Exporting Custom Certificates With The 8 Reader Option
(exported) to the iSTAR eX. When the export completes, remove the USB encryption key. To re-activate the 8 reader option, insert the iSTAR eX 8 reader key in the USB port. The iSTAR eX 8 reader option is only available while the USB key is plugged in.
Page 135 Configuring SNMP ......................5-29 Digital Certificate Signing and Restore Options ............5-33 Connecting to the iSTAR Web Page Diagnostic Utility..........5-35 Sending Messages to Other ICU Users ............... 5-39 Downloading Firmware Updates ................5-40 iSTAR eX Installation and Configuration Guide 5–1...
Page 136: Overview
This is because configuration information in the C•CURE is downloaded to iSTAR eX and overwrites the values that you specify in the ICU. NOTE UL has not evaluated or approved the ICU utility.
Page 137: Configuring A Master Controller
Troubleshooting Tools The ICU provides a set of troubleshooting tools that help you to monitor the iSTAR eX network. Use troubleshooting tools to: PING IP addresses. Send messages to other ICU users. Open a Real Time Monitor Controller Diagnostic window within the ICU and display reports and diagnostic messages.
Page 138: General Configuration Procedure
General Configuration Procedure General Configuration Procedure iSTAR eX configuration is accomplished using the C•CURE Administration application and the ICU. LAN Configurations Requirements for LAN configurations vary from site to site. The following procedure describes most configurations. To configure an iSTAR eX cluster 1.
Page 139: Wan Configurations
IP address. • Members establish connections with the master. WAN Configurations Because the ICU cannot detect an iSTAR or iSTAR eX address beyond the local subnet, you must do the following: 1. Connect and power on all iSTAR components.
Page 140 • Members beacon a “request for service” message across the network. • Master matches the “request for service” message with the member address information, and downloads its own IP address. • Members establish connections with the master. 5–6 iSTAR eX Installation and Configuration Guide...
Page 141 General Configuration Procedure NOTE The ICU can connect to an iSTAR eX across a WAN provided you know the IP address of the remote iSTAR eX. iSTAR eX Installation and Configuration Guide 5–7...
Page 142: Copying The Icu Onto A Pc Or Laptop
When you install C•CURE on a server or client workstation, the ICU is included in the ICU folder. To use the ICU to configure iSTAR eX, you have to copy the ICU files to a PC or laptop and then connect the PC or laptop to the same subnet as the iSTAR eX you want to configure.
Page 143: Understanding The Icu
ICU window. The ICU window is updated whenever a controller connection status changes. Refresh the window for the latest connection information. See “Refreshing Controller Information” on page 5-13 for additional information. iSTAR eX Installation and Configuration Guide 5–9...
Page 144: Icu Block Feature
You can prevent users from using the ICU to change the configuration of an iSTAR eX controller by setting the ICU Block feature on the controller. To block the ICU configure option for a given iSTAR eX controller, set switch SW1 to F.
Page 145: Starting The Icu
ICU. For information about setting up passwords, see “Changing the ICU Password” on page 5-15. The ICU starts and the main window opens, as shown in Figure 5.4. See “Using the ICU Window” on page 5-16. iSTAR eX Installation and Configuration Guide 5–11...
Page 146 Starting the ICU Figure 5.4: ICU Main Window 5–12 iSTAR eX Installation and Configuration Guide...
Page 147: Refreshing Controller Information
Specify the public IP address of the PC being used to download firmware to iSTAR eX controllers. Set the download port on the PC being used to download firmware to iSTAR eX controllers. iSTAR eX Installation and Configuration Guide 5–13...
Page 148: Setting A Refresh Interval
1. In the Auto-Refresh section of the Options dialog box, select the Enable option. 2. Enter the refresh interval (in minutes) or use the up/down arrows to the right of the Refresh Interval box to select the time. 3. Click OK. 5–14 iSTAR eX Installation and Configuration Guide...
Page 149: Changing The Icu Password
3. Click OK. Setting the Public IP Address for Firmware Downloads If the public IP address of the PC you are using to download iSTAR eX firmware is different from the IP address assigned to the PC’s NIC card, enter the public IP address of the PC in the Public IP Address field on the Options dialog box.
Page 150: Using The Icu Window
To display the toolbar, select Toolbar from the View menu. To hide the toolbar, select the Toolbar command again. Point the cursor at each toolbar button to display a tip on the button’s use. Table 5.2 describes toolbar buttons 5–16 iSTAR eX Installation and Configuration Guide...
Page 151: Icons
Table 5.3: ICU Window Icons Icon Description The controller on the left is an iSTAR Classic. The controller on the right is an iSTAR Classic with a PCMCIA card. Connected to Host, or Connected to Master iSTAR eX Installation and Configuration Guide 5–17...
Page 152 The controller is an iSTAR, an iSTAR Pro, or an iSTAR Beaconing for Host Beaconing for Master Beaconing for Configuration. The controller is currently rebooting. The controller is an iSTAR eX. The Status column indicates that the controller is: Connected to Host Connected to Master Not Connected...
Page 153: Display Area
MAC addresses are unique hardware addresses for iSTAR eX. A MAC address cannot be changed. The iSTAR eX MAC address is indicated by a label on the iSTAR eX GCM board. The first six nibbles of the MAC address are fixed for all controllers (set at 00-50-F9).
Page 154 IP address. Since the controller is a member, the master can respond with the IP address information. Rebooting – the controller is rebooting. Comm Fail – the controller did not receive the latest ICU refresh message, and may be in communication failure. 5–20 iSTAR eX Installation and Configuration Guide...
Page 155: Menu Bar
The Status Bar provides helpful information about the current operation the ICU is performing. The Status Bar also displays the number of active ICUs and the number of controllers responding to the utility’s broadcast. iSTAR eX Installation and Configuration Guide 5–21...
Page 156: Configuring A Controller
Configuring a Controller Configuring a Controller The Controller dialog box contains options that configure and edit iSTAR eX controllers. Prerequisite Information You need the following information to configure an iSTAR eX controller. Table 5.5: Controller Configuration Information Information Description Controller IP address The ICU prompts you for a specific IP address.
Page 157 • Double-click the controller. • Highlight the controller, right-click, and choose Edit Controller Information from the drop down menu. • From the Main Menu bar, select Edit and choose Controller. • Click the Edit Controller icon. iSTAR eX Installation and Configuration Guide 5–23...
Page 158 Figure 5.8, with the Controller Identity tab selected by default. Figure 5.8: Controller Dialog Box (Controller Identity Tab) 4. Provide the information described in Tables 5.6 through 5.9. When done, click OK. 5–24 iSTAR eX Installation and Configuration Guide...
Page 159 Ethernet devices. They are built into the iSTAR eX GCM at production time. A controller’s MAC address is printed on a label attached to the iSTAR eX GCM. The first six nibbles of the MAC address are fixed for all controllers (set at 00-50-F9).
Page 160 Subnet Mask – Enter the subnet mask. Default Gateway – Enter the IP address of the default gateway for the controller. This field is required for an iSTAR eX that communicates across a WAN configuration. Obtain Domain Name Select this option to tell the controller to automatically Server addresses obtain Domain Name Server addresses.
Page 161 IP address of the master controller. Note: If the iSTAR eX is part of an AutoStart / Replistor redundant configuration, you must enter the NetBIOS or DNS name of the host or master controller.
Page 162 Select the Enabled option to enable SNMP. You can then define security levels for up to two community names, Clear the Enabled option to disable SNMP. This feature applies only to iSTAR controllers running firmware version 4.0.0 or greater. 5–28 iSTAR eX Installation and Configuration Guide...
Page 163: Configuring Snmp
1. In the ICU controller list, select the iSTAR controller for which you want to enable SNMP. 2. Right-click and select Edit Controller Information. 3. Select the Advanced tab, shown in Figure 5.9. iSTAR eX Installation and Configuration Guide 5–29...
Page 164 Figure 5.9: Advanced Tab 4. Click the Configure button. The SNMP dialog box appears, as shown in Figure 5.10. NOTE The Configure button is available only if the Enabled check box is selected. 5–30 iSTAR eX Installation and Configuration Guide...
Page 165 An SNMP device or agent can belong to more than one SNMP community. A device does not respond to requests from SNMP management stations that do not belong to one of its communities. Obtain this information from your Network Administrator. iSTAR eX Installation and Configuration Guide 5–31...
Page 166 Location Specify the snmp-location, a 1- to 64-character string usually containing location information about the Controller. 6. Click OK to save your configuration and close the SNMP dialog. 5–32 iSTAR eX Installation and Configuration Guide...
Page 167: Digital Certificate Signing And Restore Options
Digital Certificate Signing and Restore Options The ICU can be used to request a digital certificate signing or to restore default certificates to selected iSTAR eX controllers, as shown in Figure 5.11. Figure 5.11: ICU Digital Certificate Signing and Restore Options The Digital Certificate menu items are available only if the selected controller is an iSTAR eX.
Page 168 4. Clicking OK changes the Mouse icon to the Wait icon, as this operation may take up to 30 seconds to complete. 5. For additional information about digital certificate options, see Chapter 4 of the C•CURE 9000 System Maintenance Guide. 5–34 iSTAR eX Installation and Configuration Guide...
Page 169: Connecting To The Istar Web Page Diagnostic Utility
To start the iSTAR Web Page Diagnostic Utility from the ICU 1. In the ICU window, select a controller and right-click. A drop-down menu appears, as shown in Figure 5.13. Figure 5.13: Web Page Diagnostic Utility 2. Click Controller Status. iSTAR eX Installation and Configuration Guide 5–35...
Page 170 User Name and Password fields of the Enter Network Password Dialog box. NOTE If there is no Controller password, configure one on the System Variables Controller Tab, by entering up to 16 characters. 5–36 iSTAR eX Installation and Configuration Guide...
Page 171 Controller Status web page opens in the default web browser, as shown in Figure 5.16. Internet Explorer displays the status of the selected controller in the main Diagnostic System window. Figure 5.16: iSTAR Diagnostic System Web Page iSTAR eX Installation and Configuration Guide 5–37...
Page 172: Disabling Web Diagnostics
2. Right-click the controller and select Edit Controller Information. 3. Select the Advanced tab, shown on Figure 5.9 on page 5-30. 4. In the Web Diagnostics box, clear the Enabled check box and click OK. 5–38 iSTAR eX Installation and Configuration Guide...
Page 173: Sending Messages To Other Icu Users
NOTE Use the User Message dialog box to notify other users that you are configuring an iSTAR Classic, iSTAR Pro, or iSTAR eX within a specific cluster. This “good practice” procedure prevents other users from configuring the same iSTAR unit and maintains control over iSTAR addresses.
Page 174: Downloading Firmware Updates
NOTE You can also start the download process by clicking the icon on the toolbar. 3. The Download Firmware dialog box appears, listing all of the controllers you selected, shown in Figure 5.18. 5–40 iSTAR eX Installation and Configuration Guide...
Page 175 The Progress bar on each line indicates when the download is complete for each controller. Use the Monitoring Station to display the firmware and other data about specific iSTAR eX controllers, as shown in Figure 5.19. iSTAR eX Installation and Configuration Guide 5–41...
Page 176 Downloading Firmware Updates Figure 5.19: Monitor Station - Controllers 5–42 iSTAR eX Installation and Configuration Guide...
Page 177 Diagnostic Utility The iSTAR Web Page Diagnostic Utility uses a web page interface that is included in the iSTAR eX firmware. Use the Diagnostic Utility to view diagnostic and status information for a controller or cluster in an Internet Explorer browser window.
Page 178: Starting The Diagnostic Utility
To start the Diagnostic Utility 1. In an Internet Explorer browser window, enter the IP Address of the iSTAR eX controller (for example, http://121.21.121.12) in the browser Address window and press Enter or click Go. The Enter Network Password dialog box appears.
Page 179: Navigating The Diagnostic Utility
Connect to them by selecting them from the drop-down list box. Click the down arrow to expand the list. The numbers shown in the list correspond to the associated controllers’ MAC addresses. iSTAR eX Installation and Configuration Guide 6–3...
Page 180: Viewing The Status Screen
Status on the menu. A Controller Status screen appears. This screen displays status information for the selected controller. Figure 6.3 shows a portion of an iSTAR eX master controller status screen. The information that is displayed for a member controller is slightly different.
Page 181 The local date, time, and time zone at the controller. This value is reported each time the controller is queried, and it is necessary to click the browser’s Refresh button to update it. iSTAR eX Installation and Configuration Guide 6–5...
Page 182 The communication interface that is currently active. Type Secondary Type of communication for secondary connection Communication Type between the controller and host. This is shown only if a secondary connection was configured for the controller. 6–6 iSTAR eX Installation and Configuration Guide...
Page 183: Viewing The Cluster Information Screen
6-3) to display the Cluster Information screen, shown in Figure 6.4. This screen displays the MAC address and IP address, plus the connection and enabled status for the master and all members of the cluster. Figure 6.4: Cluster Information Screen iSTAR eX Installation and Configuration Guide 6–7...
Page 184: Viewing The Object Store Database Screen
Figure 6.5. This screen displays the status of the database objects in the cluster. Information about memory displays in the top row. The information on this screen indicates what is configured on a particular iSTAR eX. This information can vary from unit to unit. Controller SDRAM Memory (in bytes)
Page 185 Link time for event links. TimeSpecDB – Displays all time specifications that have been configured. Phone Number – The RAS telephone number. ConnectionPath – Displays all connection path information for the current controller. iSTAR eX Installation and Configuration Guide 6–9...
Page 186: Diagnostic Screens
Diagnostic Screens Diagnostic Screens Diagnostic screens display information about the following: iSTAR network Readers and I/O devices connected to iSTAR eX SID (Subsystem ID) diagnostic level controls Network Diagnostics The Network Diagnostics section displays diagnostic information about iSTAR networks, addresses, data transmissions, protocols, and routing.
Page 187: Reader And I/O Diagnostics
Reader and I/O Diagnostics The Reader & I/O Diagnostic selection displays information about devices, such as readers, that communicate with iSTAR eX, shown in Figure 6.7. This screen also displays diagnostic output for iSTAR readers and cards. Refer to “iSTAR eX Diagnostic Tests” on...
Page 188: Sid Diagnostic Levels
You can display diagnostic information from the iSTAR Diagnostic Control window using either: A terminal session, such as a Hyperterminal session. - or - A Real Time Monitor Controller Diagnostic window from the ICU. 6–12 iSTAR eX Installation and Configuration Guide...
Page 189 Set the Comm port to 115,200 baud, 8-bit, 1 stop bit, hardware flow control. To display diagnostic messages using a HyperTerminal session: 1. Open a web browser, and enter the URL or IP address of the iSTAR eX controller for which you want diagnostic information. The Diagnostic Utility appears.
Page 190 Select new levels by checking items on the Set Diagnostic Level dialog box. 3. Exit by selecting Edit and Clear levels on exit to stop diagnostic recording. Because diagnostics can slow system performance, Software House recommends that you use them only as necessary. 6–14 iSTAR eX Installation and Configuration Guide...
Page 191: Using The Lcd Diagnostic Display
Setting the LCD Message Display ................. 7-2 Displaying Status Messages ................... 7-3 iSTAR eX Diagnostic Tests....................7-4 NOTE The iSTAR eX LCD display and associated diagnostic tests have not been evaluated by UL. iSTAR eX Installation and Configuration Guide 7–1...
Page 192: Setting The Lcd Message Display
Setting the LCD Message Display Setting the LCD Message Display The iSTAR eX GCM includes an LCD display for status and diagnostic messages. Set the LCD display for desired messages using rotary switch SW1. Figure 7.1 shows the location of the LCD and rotary switch SW1. See “Diagnostic and Status Messages”...
Page 193: Displaying Status Messages
ICU configuration. Table 7.1: LCD Status Display Messages Rotary Display General Display General Messages Switch Messages (Read only) (Read/Write/Update) ICU Block On ICU Block Off Set SW1 to: iSTAR eX Installation and Configuration Guide 7–3...
Page 194: Istar Ex Diagnostic Tests
Serial (RS-232/RS-485) ports Ethernet ports Use rotary switch SW1 to activate diagnostic tests. Diagnostic information displays on the iSTAR eX LCD. You do not have to configure the C•CURE 800/8000 to run diagnostic tests. NOTE Diagnostic tests add overhead to iSTAR eX processing, and may degrade system performance.
Page 195: Output Diagnostics
Output Change Display (Fast Mode) The output change display test is an end-to-end test that automatically activates all outputs attached to iSTAR eX. The outputs you are testing can be attached to iSTAR eX through readers and R/8 boards. Output information iSTAR eX Installation and Configuration Guide 7–5...
Page 196: Output Test Mode
Input Change Display Mode The input change display mode tests and displays information about inputs that are activated manually. Inputs tested can be attached to iSTAR eX through the CGM, readers, and I/8 boards. Information displays on the LED for either one second (Position 4, On) or two seconds (Position 3, On).
Page 197: Port And Cf Slot Test
To test the Ethernet ports, set switch SW1 to the position shown in Table 7-7. Table 7-7: Ethernet Test Switch Settings Switch Position Function SW1-8 Tests the Ethernet #1 and Ethernet #2 ports iSTAR eX Installation and Configuration Guide 7–7...
Page 198: Star Ex Diagnostic Tests
Serial (RS-232/RS-485) ports Ethernet ports Use rotary switch SW1 to activate diagnostic tests. Diagnostic information displays on the iSTAR eX LCD. You do not have to configure C•CURE o run diagnostic tests. NOTE Diagnostic tests add overhead to iSTAR eX processing, and may degrade system performance.
Page 199 STAR eX Diagnostic Tests Table 7-8: Rotary Switch SW1 Diagnostic Tests for iSTAR eX Set SW1 to Performs this Action Notes Displays general status messages. ICU Block on ICU fields are Read Only and cannot be changed. Displays general status messages. Users can Read, Write, ICU Block off and Update ICU configuration.
Page 200 STAR eX Diagnostic Tests 7–10 iSTAR eX Installation and Configuration Guide...
Page 201: Controls And Indicators
Controls and Indicators This appendix provides information about switches, reset buttons, jumpers, and status LEDs used on the iSTAR eX GCM and the Power Management board. In This Appendix iSTAR eX GCM Controls and Indicators ..............A-2 PMB Controls and Indicators ..................A-5 iSTAR eX Installation and Configuration Guide A–1...
Page 202: Istar Ex Gcm Controls And Indicators
GCM Controls and Indicators The iSTAR eX GCM contains the following switches and reset buttons for use during hardware setup and configuration. SW1 Rotary Switch - Block ICU, Reset Memory, Run Diagnostics SW2 Reset button – reboots the iSTAR eX LED indicators –...
Page 203: Istar Ex Gcm Leds
GCM Controls and Indicators iSTAR eX GCM LEDs iSTAR LEDs on the GCM are labeled and indicate the following: HEARTBEAT - The LED will blink rapidly while the board is waiting for a reboot following restore-factory-default. The LED will blink slowly otherwise.
Page 204: Diagnostic And Status Messages
SWH use only. Do not set to this position. Clear memory. (Press GCM reset, wait for LCD instructions, set rotary switch back to 0 or F, press reset again.). SWH use only. Do not set to this position. A–4 iSTAR eX Installation and Configuration Guide...
Page 205: Pmb Controls And Indicators
GCM. Read1/Read2 to COM1 and Read3/Read4 to COM2 by default. S5 Reset button – Do not use. Use SW2 on the iSTAR eX GCM to reset the iSTAR eX. LED indicators – indicate power, RS-485 transmit, and RS-485 receive.
Page 206: Led Control
LED Control LED control on the iSTAR eX GCM is for read heads connected to the iSTAR eX GCM Wiegand ports. LEDs on read heads connected to the iSTAR eX PMB RM ports are controlled by the RM-4 or RM-4E.
Page 207: Wire (Red And Green
There are two instances of External Bi-color; two wire and one wire. With two wire, the Red and Green LED drives are wired as shown in Figure A.3. Figure A.3: External Bi-color (2 wire) iSTAR eX Installation and Configuration Guide A–7...
Page 208: Wire (Yellow
1 Wire (Yellow) With one wire, the Yellow drive is wired as shown in Figure A.4. Figure A.4: External Bi-color (1 wire) The iSTAR eX does not support external Bi-color LED Control, one-wire (Yellow) display. A–8 iSTAR eX Installation and Configuration Guide...
Page 209: Wire (Red, Green, Yellow
LED drive (Red or Green or Yellow) is wired with varying results as shown in Figure A.6. Three Wire LED Control mode is typically used for older read heads that have a single LED that is either On, Off, or flashing. iSTAR eX Installation and Configuration Guide A–9...
Page 210: One Wire (A, B, C
One Wire (A, B, C) Figure A.6: One Wire (A,B,C) LED control A–10 iSTAR eX Installation and Configuration Guide...
Page 211: Istar Ex Pmb - Wyreless Pinouts
PMB Controls and Indicators iSTAR eX PMB - Wyreless Pinouts Figure A.7: iSTAR eX PMB - Wyreless Pinouts iSTAR eX Installation and Configuration Guide A–11...
Page 212 A–12 iSTAR eX Installation and Configuration Guide...
Page 213: Appendix B Part Numbers
Part Numbers This appendix contains part numbers. In This Appendix iSTAR eX Part Numbers....................B-2 iSTAR eX Installation and Configuration Guide B–1...
Page 214: Istar Ex Part Numbers
STAREX008-UPG iSTAR eX upgrade USB Security Key dongle, 4 readers to 8 rdrs. STAREX004-64NPS iSTAR eX with 4 rdrs, 64MB memory, without power supply and 12 V 17. 2 amp-hr minimum lead acid battery STAREX008-64NPS iSTAR eX with 8 rdrs, 64MB memory, without power supply and 12 V 17. 2 amp-hr...
Page 215: Appendix C Maintenance
Maintenance This appendix describes maintenance and diagnostic procedures. In This Appendix: Maintenance and Diagnostic Schedule .................C-2 iSTAR eX Installation and Configuration Guide C–1...
Page 216: Maintenance And Diagnostic Schedule
STAREX-BAT Lithium Battery Replacement - As Needed The iSTAR eX GCM 3.6 VDC (160 mAh) lithium coin cell battery keeps the “Real Time Clock” alive in the absence of AC power or battery power and requires no maintenance. However, Software House recommends that a trained technician test the battery yearly and replace as needed.
Page 217 In This Appendix iSTAR eX Wire Routing Diagram (RM Readers)............D-3 iSTAR eX Wire Routing Diagram (Direct Connect Wiegand Readers - NPS) ..D-6 iSTAR eX Wire Routing Diagram (RM Readers - NPS) ..........D-5 iSTAR eX Wire Routing Diagram (Direct Connect Wiegand Readers - NPS) ..D-6 iSTAR eX Installation and Configuration Guide D–1...
Page 218 There must be a minimum of 1/4” separation between Class 2 power NOTE limited wiring and Class 1 non-power limited wiring. WARNING: For Continued Protection Against the Risk of Fire, Replace Only with Same Type and Rating of Fuse. 10 Amp, 250 VAC D–2 iSTAR eX Installation and Configuration Guide...
Page 219 Wire Routing Diagrams Figure D.1: iSTAR eX Wire Routing Diagram (RM Readers) iSTAR eX Installation and Configuration Guide D–3...
Page 220 Figure D.2: iSTAR eX Wire Routing Diagram (Direct Connect Wiegand Readers) D–4 iSTAR eX Installation and Configuration Guide...
Page 221 Wire Routing Diagrams Figure D.3: iSTAR eX Wire Routing Diagram (RM Readers - NPS) iSTAR eX Installation and Configuration Guide D–5...
Page 222 Figure D.4: iSTAR eX Wire Routing Diagram (Direct Connect Wiegand Readers - NPS) D–6 iSTAR eX Installation and Configuration Guide...
Page 223 Active ICUs, showing, via status bar 5-21 Boot date/time (GMT), controller 6-6 Active inputs 1-25 Broadcasting, across subnet 5-9 Alarms 1-30 Alternate master configurations 2-8 connections between host and 2-12 Alternate master configurations 2-8 iSTAR eX Installation and Configuration Guide Index–1...
Page 224 Connected to Master status message 5-20 COM1, COM2 1-17 Connecting COM1-RX 1-14 AC power 4-12 controller to network 4-7 COM1-TX 1-14 Connections COM2-RX 1-14 specifying parameters for primary path 2-15 COM2-TX 1-14 viewing status of controller 1-28 Index–2 iSTAR eX Installation and Configuration Guide...
Page 225 6-4 input diagnostics 7-6 total flash ROM memory 6-6 manual output 7-5 using web to access 6-2 PMB output 7-6 viewing reader 7-4 IP address 5-19 types of 7-4 iSTAR eX Installation and Configuration Guide Index–3...
Page 226 Request-to-exit 3-10 Fully qualified domain names 2-5 RS-485 3-10 Fuses C-2 supervised inputs 3-10 3-11 power 1-17 Power Supply 1-6 4-12 ETH1 100 1-14 Gateways 2-2 router 1-3 ETH1 RXTX 1-14 GCM 1-6 Index–4 iSTAR eX Installation and Configuration Guide...
Page 227 Attempting connection message 5-17 for host 5-20 Options window 5-15 for master 5-20 options, setting 5-13 Beaconing password, changing 5-15 for Host message 5-20 pinging controllers 5-17 for IP Address message 5-20 rebooting message 5-20 iSTAR eX Installation and Configuration Guide Index–5...
Page 228 Local date/time, controller display 6-5 viewing controller 1-28 5-19 Logging controller diagnostics 6-12 viewing parent 1-28 5-19 Low Battery 1-35 1-38 iSTAR 1-12 Low battery state 4-34 iSTAR eX 5-18 Backup Life 1-34 Connections 4-18 Index–6 iSTAR eX Installation and Configuration Guide...
Page 229 Parent’s IP address, viewing 1-28 Modules, optional 1-24 Part numbers iSTAR eX B-2 Monitor controller diagnostic screen, opening 5-17 Password Mounting hardware 3-2 configuring for ICU 5-15 ICU window 5-11 Multiplex switch (SW1 1-17 iSTAR eX Installation and Configuration Guide Index–7...
Page 230 3-5 Public IP address, setting for firmware system network 3-4 downloads 5-15 Reset button A-2 PWR 1-14 ACM A-5 GCM A-2 Restore Process 1-39 RJ-45 Queries, broadcasting 5-17 Ethernet 10BaseT, equipment wiring Index–8 iSTAR eX Installation and Configuration Guide...
Page 231 System requirements, network 3-4 installation requirements 3-4 SNMP communication 5-29 configuring 5-29 Tamper 4-9 Software House readers, power requirements TCP/IP overview of 2-2 Specifications port, setting for firmware downloads 5-15 system cabinet 3-4 iSTAR eX Installation and Configuration Guide Index–9...
Page 232 Web based iSTAR Diagnostic Utility screen 6-3 Web diagnostics 5-38 controller status screen (also see Diagnostic Utility) 6-4 Wiegand direct connect readers 1-22 ports, power ratings of 3-7 Wiring Double Inputs 4-23 ground requirements 3-12 inputs and outputs 4-23 Index–10 iSTAR eX Installation and Configuration Guide...

Tyco iSTAR eX Installation And Configuration Manual

Preface

Chapter 1 Introducing Istar Ex

Chapter 2 Istar Ex Topology

Chapter 3 Site Requirements

Chapter 4 Hardware Installation

Chapter 5 Using the Istar Configuration Utility (ICU)

Chapter 6 Istar Web Page Diagnostic Utility

Chapter 7 Using the LCD Diagnostic Display

Controls and Indicators

Appendix A Controls and Indicators

Appendix B Part Numbers

Appendix C Maintenance

Quick Links

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Questions and answers

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Summary of Contents for Tyco iSTAR eX