Troubleshooting Guide - Culligan Iron-Cleer Installation And Operation Instructions With Parts List

Complaint Problem
Iron bleed-through or A. Inadequate
staining. backwash of filter
B. Fails to regenerate 1. Interrupted electrical service.
C. Water contaminant
levels are greater than
limits established by
the manufacturer
D. Inadequate
aeration
E. Exceeding
recommended filter
system flow rate.
Cause
1. Plugged drain line flow control
2. Insufficient water supply from well.
3. Plugged aeration tank inlet diffuser or
pick-up tube.
4. Media bed fouled.
2. Faulty circuit board.
3. Faulty drive motor.
4. Circuit board set incorrectly.
1. It is not uncommon for local water
conditions to change.
1. Loss of air through inlet check valve.
2. Loss of air through air leak.
3. Faulty aeration pump.
a. Electrical failure
b. Pneumatic failure
c. Damp environment
4. Air loss through high demand .
1. Service flow rate demand is higher
than filter system design flow rate.

Troubleshooting Guide

Solution
1. Clean or replace drain line flow control
2. Check for minimum specified flow and
pressure requirements of filter system.
3. (Generally will only plug with the
presence of iron bacteria.) Clean
aeration assembly and shock treat the
water supply with chlorine as needed to
control iron bacteria.
4. Rebed filter and correct the cause of
fouling.
1. Assure continuous electrical supply
(check plug, breaker, fuses, etc.).
2. Replace circuit board.
3. Replace drive motor.
4. Reset circuit board.
1. Consult manufacturer.
1a. Check installation position of
check valve - Consult Installation and
Operation Manual for proper position.
1b. Check for foreign material in seat of
check valve, clean or replace as required.
2. Check aeration tank assembly and
air recharge line and fittings for any air
leaks and repair (Note: soapy water
solution works well for locating air leaks)
a. Assure permanent electrical service
(check plug, breaker, fuses, terminal
block on control valve, etc.).
b. Check for adequate pressure and
volume production from air pump.
c. Clean, repair or replace aeration
pump, ventilate environment or provide
external air source.
4. Increase regeneration frequency of filter.
1a. Install a flow control at filter system
outlet equal to or less than the design
flow rate of filter system.
1b. Install additional filter(s) or a larger
single filter system which meets both the
service flow demand and backwash flow
requirements available.
Troubleshooting Guide 29