Panasonic BB-HGW700A Installation/Troubleshooting Manual page 8

Installation/Troubleshooting
Problem
The Camera Portal or
Setup Page cannot be
accessed from the WAN
side
Others
Problem
The POWER indicator is
blinking red
8
• The network may be congested. Wait a while and try to connect
again.
• To access the setup page, it may be necessary to set the web
browser. (see page 87 of Instructions on the CD-ROM)
• JavaScript is used on the setup page. If JavaScript is disabled in
the web browser settings, enable it and then access the setup
page.
1 Select Internet Explorer Tools, then Internet Options... in
Internet Explorer, and click the Security tab.
2 Click Custom Level... in Security level for this zone.
3 Enable "Active scripting" in Settings.
• The Camera Portal section of Access Control in Security in
Advanced Setup is set to Restricted Access on this product. Set
it to None or Administrator Only.
• Access may be prohibited in Security on the setup page. Refer to
Filtering Log in Log on the setup page and make it accessible.
• When connecting this product under the router, use a router that
is compatible with UPnP™. This product cannot be used when
connected using a router with an in-built modem without the
UPnP™ function. Set the UPnP™ CP function to Enable
referring to page 64 of Instructions on the CD-ROM.
• Viewnetcam.com may not be registered. Register to
Viewnetcam.com using the Link for Viewnetcam.com Service.
• The hardware is damaged. Remove the AC adaptor from the
outlet and re-insert it (see Getting Started). If the problem is not
solved, contact the Network Camera Customer Contact Center.
(see page 15)
Cause and Remedy
Cause and Remedy