Pinnacle Spas PINNACLE PLUS PN 631 Owner's Manual
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Pinnacle Spas PINNACLE PLUS PN 631 Owner's Manual

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HOT TUB OWNER'S MANUAL
ModeLS:
PINNACLE PLUS – PN 631, PN 741, PN 743,
Pn 850, PN 855
LUXURY – LX 4000, DX 5000, LX 5000,
Lx 8000, LX 9000, LX 11000
th
6101 45
St. N.
St. Petersburg, FL 33714
800.304.9684
www.PinnacleSpas.com
Part Number 7636
SKUs: (1001-1011)
Revised 5/11

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  • Page 1 HOT TUB OWNER’S MANUAL MODELS: PINNACLE PLUS – PN 631, PN 741, PN 743, PN 850, PN 855 LUXURY – LX 4000, DX 5000, LX 5000, LX 8000, LX 9000, LX 11000 6101 45 St. N. St. Petersburg, FL 33714 800.304.9684 www.PinnacleSpas.com Part Number 7636...
  • Page 2 Owner’s Information Dealer: Date Purchased: __________________________ Company: __________________________ Address: __________________________ Telephone: __________________________ Installer: Date Installed: __________________________ Company: __________________________ Address: __________________________ Telephone: __________________________ Hot Tub: Date Delivered: __________________________ Model: __________________________ Color: __________________________ Serial Number: __________________________ Your unique hot tub serial number is located on a data plate outside the cabinet at ground level directly below the topside control panel.

  • Page 3: Table Of Contents

    Printed in the U.S.A. Version 2.4 Revised 5/2011 Part Number 7636 Copyright © 2011, Pinnacle Spas. All rights reserved. No portion of this manual may be reproduced in any manner without ™ ™ express written permission of Pinnacle Spas. Pinnacle Spas and Thermazone are trademarks of Pinnacle Spas.

  • Page 4: Introduction

    I n t r o d u c t i o n ™ Your choice of a Pinnacle Spas hot tub indicates that you are devoted to excellence. The management and staff appreciate your patronage and takes pride in the tradition of quality hot tubs that our company represents.

  • Page 5: Important Safety Information

    I m p o r t a n t S a f e t y I n f o r m a t i o n IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS Your physiological response to hot water depends on subjective factors such as age, health, pregnant women, temperature sensitivities, chemical sensitivities, and medical history.
  • Page 6 WARNINGS TO REDUCE THE RISK OF INJURY:  The water in a spa should never exceed 40˚C (104˚F). Water temperatures between 38˚C (100˚F) and 40˚C (104˚F) are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.

  • Page 7: Save These Instructions

    WARNING SIGN Warning Sign Must Be Posted – The red WARNING sign like the one shown is packed with your new hot tub. This sign must be posted in a prominent place in close proximity to the hot tub installation site immediately upon completion of hot tub installation.
  • Page 8 BASIC SAFETY GUIDELINES Your hot tub is meant to be enjoyable, healthful, and relaxing. Below are some basic safety guidelines to follow every time you use your tub.  Always check the temperature of your hot tub before entering. High water temperatures can be hazardous to your health.

  • Page 9: Location And Installation

    L o c a t i o n a n d I n s t a l l a t i o n Proper planning is an important consideration when installing your new tub. Site selection is a critical step and requires serious thought. Planning ahead makes the installation process easier.
  • Page 10 The following dimensions can be used to determine the proper location of submerged conduits in concrete slab installations. All dimensions are made from the outside of the hot tub’s frame with the access panels removed. The topside control panel is shown at bottom of diagram for reference.

  • Page 11: Electrical Specifications

    E l e c t r i c a l S p e c i f i c a t i o n s Important – Qualified and licensed electricians must perform all electrical hookups. The following specifications must be followed in order to ensure proper performance and safety.
  • Page 12 WARNING: Disconnect the electrical power before servicing. Before obtaining access to terminals, all supply circuits must be disconnected. Caution: Test the GFCI (or RCD) before each use. Our hot tubs are certified by Intertek Testing, SNAa Ltd. Ontario, Canada to CSA-C22.2 No. 218.1-M89 and ANSI/UL 1563 standards.
  • Page 13 Page 11 For HELP, call 800.304.9684...
  • Page 14 Figure 4 – European 1x32A Wiring Diagram All wiring is 3x4mm , solid copper See wire size chart on page 9. Note: Make sure that the DIP switches in the hot tub Pack are properly set for 50Hz operation and Jumper A is in place. Page 12 For HELP, call 800.304.9684...
  • Page 15 Figure 5 – European 2x16A Wiring Diagram All wiring is 5x4mm , solid copper See wire size chart on page 9. Note: Make sure that the DIP switches in the hot tub Pack are properly set for 50Hz operation and Jumper A is removed.
  • Page 16 Figure 7 – Domestic Wiring Diagram for LX 8000, LX 9000 and LX 11000 Models Single-phase 240V with VS510SZ Control Pack. See wire size chart on page 9. Page 14 For HELP, call 800.304.9684...
  • Page 17 Figure 8 – Board Diagram for LX 8000, LX 9000 and LX 11000 Models Single-phase 240V Domestic version VL 700s Figure 9 – Panel Button Positions for LX 8000, LX 9000 and LX 11000 Models Single-phase 240V Domestic version Page 15 For HELP, call 800.304.9684...
  • Page 18 Page 16 For HELP, call 800.304.9684...
  • Page 19 Figure 10 – Domestic Wiring Diagram for LX 4000 and LX/DX 5000 Models Single-phase 240V with VS515Z Control Pack. (See wire size chart on Pg. 9.) Page 17 For HELP, call 800.304.9684...
  • Page 20 Figure 11 – Board Diagram for LX 4000 and LX/DX 5000 Models Single-phase 240V Domestic version Page 18 For HELP, call 800.304.9684...
  • Page 21 EXPORT WIRING ALL MODELS (LX 4000-LX 11000) Figure 12 – Export Wiring Diagram for all models for GS510SZ Control Pack (See wire size chart on Pg. 9.) Page 19 For HELP, call 800.304.9684...
  • Page 22 Figure 13 – Board Diagram for all models. Export version for GS510SZ Control Pack. Figure 14 – Panel Button Positions for all models Export version. Page 20 For HELP, call 800.304.9684...

  • Page 23: Startup

    S t a r t u p Important – Read these step-by-step startup procedures before starting your hot tub. Failure to follow any of these steps listed may result in damage to the equipment and may void your warranty. Note: If you are unsure of any of the above startup procedures, please call our customer care center, at 800.304.9684.
  • Page 24 Before Adding Water Before adding water, go through these simple steps now to prevent common issues when setting up your hot tub for the first time. Verify that the following have all been rechecked. 1. Turn off all power to the hot tub at the main breaker panel.
  • Page 25 Filling Your Hot Tub Now it's time to fill your hot tub with water. Do not turn on the electricity yet until the hot tub completely filled. To properly fill your tub: 1. Make sure that the filters (in the filtration canister) are gently screwed into place.
  • Page 26 Operational Checks for Models LX 4000 – LX 11000 Caution: Do not turn on any pump until your hot tub is properly filled with water. Running any pump without water in your hot tub can cause IMMEDIATE damage, which is not covered under warranty! By now you have rechecked your hot tub’s mechanical connections and filled it with water to about 1”...
  • Page 27 5. If the water is running smoothly through the lines, open the air control valve to the jets and you should see an increase in jet pressure. Check and adjust the water and airflow of every jet if necessary. Each jet in your hot tub can be adjusted for massage intensity and directional flow.

  • Page 28: Topside Control

    T o p s i d e C o n t r o l There are various styles of topside control panels used domestically and internationally in the Pinnacle Spas series of hot tubs. Basic operations common to all control panels are provided next.
  • Page 29 LX 4000 AND LX/DX 5000 DOMESTIC – (MVP 260) Figure 20 – Topside Callouts for MVP 260 Controls LX 4000 AND LX 5000 – (VL600S) (EXPORT ONLY) Figure 21 – Topside Callouts for VL600S Controls Initial Start Up When your hot tub is first actuated, it will go into Priming mode, indicated by “Pr.” The priming mode will last for less than five minutes.
  • Page 30 Warm/Cool Buttons (LX 8000, LX 9000 and LX 11000) (Set Temperatures between 80°F - 104°F / 26°C - 40°C) The startup temperature is set at 100°F/37°C. The last measured temperature is constantly displayed on the LCD and is current only when the pump has been running for at least two minutes.
  • Page 31 Mode Your hot tub operating mode is changed by first pressing the “WARM” or “COLD” button, then pressing the “MODE” button (in the LX 8000, LX 9000 and LX 11000 – and LX 4000 and LX 5000 export) or the “LIGHT” button (in the LX 4000 and LX/DX 5000).
  • Page 32 Startup Procedure for all PN Models Figure 22 (K450 Topside Control) 1. Go to the topside control panel and look at the display. The spa first goes through a startup sequence after which pump 1 high, pump 2 (if equipped) will run for a one minute purge cycle. Pump 1 (low) will then start in filtration cycle.
  • Page 33 4. Press the Jets1 button a third time to turn off the two speed pump. Note: This pump remains on if filtration or heat is needed. 5. Press the Light button to turn on the LED light. Verify that this light is on. 6.
  • Page 34 SPA FROG START UP: After you have filled and balanced the water in your hot tub according to the chart in Table 4, proceed with the SPA FROG as follows: *NOTE: Bromine levels are lower only when used with FROG minerals. Use a metal out or sequestering agent if fill water is high in metals.
  • Page 35 ADJUSTING AND REPLACING SPA FROG BROMINE CARTRIDGE: As every hot tub is different, finding the right setting for the bromine cartridge will require monitoring your usage for the first week or two. Begin with an initial setting of 3 (if you set your filtration cycle to 1 hour a day) or 2 (if you set your filtration cycle to 2 or more hours a day) and monitor bromine levels before each use.
  • Page 36 Page 34 For HELP, call 800.304.9684...
  • Page 37 Electronic Controls for PN Models Your spa is equipped with a full-function in.K450 keypad. Basic operation of this control is provided next. Spa Functions for PN Models Page 35 For HELP, call 800.304.9684...
  • Page 38 Programming Steps for PN Models Page 36 For HELP, call 800.304.9684...
  • Page 39 Low-Level Settings for PN Models Your spa came from manufacture preprogrammed with the correct low level setting (07, 09). Once configured and if needed, low level setting can be modified, at any moment by pressing and holding the Jets 1 key on the keypad for 30 seconds.
  • Page 40 Input Current, Phase Setting for PN Models These options are accessible by keeping the Light key pressed for 20 seconds. At this point the Input current will displayed. Press Up or Down key to select 10 to 48A current set. (Default setting for US/Canada is 40A). Press Light key again to validate a setting.

  • Page 41: Cover

    Error Codes for PN Models C o v e r Place the insulated cover on your hot tub. Keeping the cover in place anytime the hot tub is not in use reduces the heating time and minimizes operating costs. The time required for initial heat-up varies depending on the starting water temperature, ambient temperature, and the capacity of your hot tub.

  • Page 42: Water Management

    1. Lock-down tab 8. Chemical-resistant vapor 2. Double-stitched seams barrier 3. Marine-grade cover material 9. Polystyrene seam stoppers 4. Edge overlap material 10. Reinforced edges 5. Grip handle 11. Breathable underside 6. Aluminum channel material 7. Heat-sealed insulation Use the lock-down tabs to prevent access to the hot tub by children and to prevent the wind from lifting the cover off.

  • Page 43: Frequently Asked Questions

    Call our customer care center, at 800.304.9684. What happens when my warranty expires? Pinnacle Spas will continue to provide service for your hot tub after your warranty has expired via our customer care center at 800.304.9684. Page 41...
  • Page 44 Are the jets removable? Interchangeable? Replaceable? Most jets are made removable and adjustable for customized hydrotherapy. How often should I drain my hot tub? You should drain and refill your hot tub every 1-3 months depending on usage. Every other time you drain and refill, you should also replace the filters and wipe down the hot tub (see page 44).
  • Page 45 Figure 25 - Bleeding Air How do I use aromatherapy (if equipped)?  Remove scented bead cartridge from plastic cover.  Twist off aromatherapy injector valve cap located on top of hot tub.  With the scented bead cartridge in your hand, splash water into it from your other hand.

  • Page 46: Troubleshooting

    How should I clean my hot tub? Use non-sudsing cleaners and non-oily polishes (see page 51). Our All Purpose Cleaner quickly removes scum lines and helps restore your shell’s original beauty. Rinse all filters, covers, pillows, and surfaces thoroughly with warm tap water. Our Filter Cleanser is a safe, effective way to clean and re-use your filters and our Plumbing Cleanser cleans the inside of all plumbing in your hot tub.
  • Page 47 PROBLEM CAUSE SOLUTION work Loose wire Check wiring harness to LED Loose plug Reseat J20 plug on hot tub pack Low/no jet Air lock Bleed air from the system (page Error! Bookmark not defined.) pressure Dirty filter Check and clean or replace filter Closed jets Open all jets by turning CCW Closed valves...
  • Page 48 Error Codes for Models LX 4000 – LX 11000 MESSAGE MEANING ACTION REQUIRED (none) No message on display. The control panel will be Power has been cut off disabled until power returns. to hot tub. Hot tub settings are preserved. The hot tub has shut Do not enter the water.
  • Page 49 MESSAGE MEANING ACTION REQUIRED A substantial difference Check water level in hot tub between sensors was and add water if necessary. Be detected (possible flow sure that slide-valves are open. problem). Make sure the pump is primed and has power. If the problem persists, contact service.

  • Page 50: Maintenance And Care

    M a i n t e n a n c e a n d C a r e Important – The warranty on your hot tub and equipment depends on proper sanitation (see page 25). In addition, the following maintenance procedures must be followed periodically.
  • Page 51 Draining and Refilling Figure 26 - Drain Operation 1) Turn off the GFCI breaker. 2) Remove hot tub cover and allow water to cool down. 3) Select a safe, suitable drainage area capable of safely assimilating 300 plus gallons of water that may contain unsanitary contaminants and chemical residue that could cause harm to plants or grass.
  • Page 52 Filters The filters in your hot tub should be removed and cleaned every 2 weeks with our special Filter Cleanser and typically replaced every 4-6 months (depending upon use). You can clean your filters with the water pressure from the end of a garden hose then rinsed with warm water. This ensures that the water is being filtered properly.
  • Page 53 Sanitation Sanitation level is influenced by two factors: 1. Filter Cycle (filtration) time (see page 26, 29 or 36 depending on your controls) 2. How much you use your hot tub each week If your water chemistry and water clarity are all proper and your sanitation level is still too low/high, you can adjust the sanitation intensity up/down by adding more/less sanitizer a little at a time and testing the water again after two days.

  • Page 54: Shutdown / Winterizing

    S h u t d o w n / W i n t e r i z i n g Your Pinnacle hot tub is designed to operate year round. If you plan to leave your hot tub unused for long periods of time in severely cold weather, you should winterize your hot tub to avoid accidental freezing due to a power or equipment failure.

  • Page 55: Glossary

    G l o s s a r y Blower A heavy duty motor which aerates the water with millions of tiny bubbles throughout the hot tub providing soft tissue massage. Drain Bib A male garden-hose-style fitting to which a garden hose is connected for draining water.

  • Page 56: Specifications

    S p e c i f i c a t i o n s LX 11000 (Model 1002) Specifications* Dimensions 96”L x 96”W x 34”D Seats Water Jets Air Jets Capacity 450 USG /1703 L Dry Weight 900 Lbs/408 Kg Filled Weight 4647 Lbs/2108 Kg Electrical...
  • Page 57 LX 9000 (Model 1003) Specifications* Dimensions 84”L x 84”W x 34”D Seats Water Jets Air Jets Capacity 350 USG /1325 L Dry Weight 745 Lbs/338 Kg Filled Weight 3666 Lbs/1663 Kg Electrical 240VAC 48A 60Hz GFCI * Specifications are subject to change without notice. Page 55 For HELP, call 800.304.9684...
  • Page 58 LX 8000 (Model 1001) Specifications* Dimensions 84”L x 84”W x 34”D Seats Water Jets Air Jets Capacity 350 USG /1325 L Dry Weight 680 Lbs/308 Kg Filled Weight 3595 Lbs/1630 Kg Electrical 240VAC 48A 60Hz GFCI * Specifications are subject to change without notice. Page 56 For HELP, call 800.304.9684...
  • Page 59 LX 5000/DX 5000 (Model 1004) Specifications* Dimensions 79”L x 79”W x 34”D Seats Water Jets Air Jets 14 (optional) Capacity 255 USG /965 L Dry Weight 555 Lbs/252 Kg Filled Weight 2682 Lbs/1216 Kg Electrical 240VAC 40A 60Hz GFCI LX 5000 includes the 14 optional air jets. DX 5000 does not have the 14 optional air jets.
  • Page 60 LX 4000 (Model 1006) Specifications* Dimensions 86”L x 58”W x 30”D Seats Water Jets Air Jets Capacity 175 USG /662 L Dry Weight 480 Lbs/218 Kg Filled Weight 1940 Lbs/880 Kg Electrical 240VAC 40A 60Hz GFCI * Specifications are subject to change without notice. Page 58 For HELP, call 800.304.9684...
  • Page 61 PN 741 (Model 1007) Specifications* Dimensions 84”L x 84”W x 36”D Seats Water Jets Air Jets Capacity 310 USG/1173 L Dry Weight 840 Lbs/380 Kg Filled Weight 3427 Lbs/1554 Kg Electrical 240VAC 48A 60Hz GFCI * Specifications are subject to change without notice. Page 59 For HELP, call 800.304.9684...
  • Page 62 PN 743 (Model 1009) Specifications* Dimensions 84”L x 84”W x 36”D Seats Water Jets Air Jets Capacity 305 USG/1,155 L Dry Weight 845 Lbs/383 Kg Filled Weight 3390 Lbs/1538 Kg Electrical 240VAC 48A 60Hz GFCI * Specifications are subject to change without notice. Page 60 For HELP, call 800.304.9684...
  • Page 63 PN 850 (Model 1008) Specifications* Dimensions 91”L x 91”W x 36”D Seats Water Jets Air Jets Capacity 375 USG/1,420 L Dry Weight 900 Lbs/408 Kg Filled Weight 4030 Lbs/1828 Kg Electrical 240VAC 48A 60Hz GFCI * Specifications are subject to change without notice. Page 61 For HELP, call 800.304.9684...
  • Page 64 PN 855 (Model 1010) Specifications* Dimensions 91”L x 91”W x 36”D Seats Water Jets Air Jets Capacity 400 USG/1,514 L Dry Weight 906 Lbs/411 Kg Filled Weight 4,244 Lbs/1,925 Kg Electrical 240VAC 48A 60Hz GFCI * Specifications are subject to change without notice. Page 62 For HELP, call 800.304.9684...
  • Page 65 PN 631 (Model 1011) Specifications* Dimensions 84”L x 78”W x 34”D Seats Water Jets Air Jets Capacity 285 USG/1,080 L Dry Weight 710 Lbs/322 Kg Filled Weight 3,091 Lbs/1,402 Kg Electrical 240VAC 40A 60Hz GFCI * Specifications are subject to change without notice. Page 63 For HELP, call 800.304.9684...
  • Page 66  Deterioration of pillows, filter lid, filters, any seals and gaskets. Note: Pinnacle Spas must receive written notification within 10 days if the original consumer/purchaser plans to relocate the hot tub to a site other than the address on file.

  • Page 67: Certificate Of Verification

    C e r t i f i c a t e o f V e r i f i c a t i o n Your new hot tub is engineered from concept to completion with its reliability and your long-term satisfaction in mind. Your new hot tub is constructed to our strictest quality standards.
  • Page 68 PN 855 PN 850 PN 743 PN741 PN 631 Exploded View of PN Filter and Spa Frog System Page 66 For HELP, call 800.304.9684...
  • Page 69 W a r r a n t y Lifetime Spa Structural Warranty  Pinnacle Spas warrants the Pinnacle and Pinnacle Plus spa shell structure against the loss of water through the fiberglass laminate of  the shell caused by defects in materials and workmanship for as long as the original purchaser owns the spa. Contact manufacturer if  you have any questions concerning warranty issues.  Five (5) Year – Spa Surface Warranty  Pinnacle Spas Warrants the Pinnacle and Pinnacle Plus interior acrylic spa surface against blisters, cracks, or delaminating resulting  from a defect in the acrylic surface material for a period of five (5) years from the date of purchase, based on the following formula:  Suggested retail price divided by months covered (60), multiplied by months owned plus shipping = replacement cost.    Lifetime Manifold Plumbing Parts Warranty  Pinnacle Spas warrants the Pinnacle and Pinnacle Plus plumbing manifolds, fittings, and parts to be free of defects in materials or  workmanship for as long as the original purchaser owns the spa.  Two (2) Year – Limited Spa Equipment Warranty  Pinnacle Spas warrants the Pinnacle and Pinnacle Plus electrical equipment and components to be free of defects in materials and  workmanship for a period of two (2) years on major spa components (electrical system, spa controls, motors) and two (2) years  authorized field service on these items. Ninety (90) day (Parts ONLY) Limited Warranty on all optional accessory items (optional  cabinets, fixtures, trim kits, skirts, CD & MP3 players, all other music and video devices, ozone, waterfall assembly, LED lighting, etc).  All perishable, cosmetic or owner serviceable items, light bulb, light lenses, fuses, headrests, cabinet, filters, cover‐lift, spa drain, jet  inserts, etc are warranted to be free of defects in materials and workmanship at the time of delivery. These items may be covered by  a manufacturer’s warranty. The spa cover is NOT covered under this Pinnacle Spas Limited Warranty, but may carry an original  manufacturer’s warranty. Pinnacle Spas may serve as an agent in presenting claims under the manufacturers’ warranties, but  disclaims any liability there under. In the event Pinnacle Spas provides parts to replace an alleged defective part under warranty  owner will be billed for the cost thereof and credited, minus freight, upon both the defective part being returned to Pinnacle Spas  and the manufacturer of said part accepting warranty claim.   Warranty Performance  In the event of a suspected defect, under the terms of this Limited Warranty, notify manufacturer. Use all reasonable means to  protect the spa from further damage. A service representative will provide the technical labor only, to affect the repair subject to  the terms and conditions contained in this Limited Warranty. The service representative may assess reasonable travel charges. Visits  to simply diagnose, troubleshoot, or inspect problems are not covered under this Limited Warranty. If we determine that repairs are  not feasible due to functional defect, we reserve the right to provide a replacement part or spa in lieu of repair. We will replace with  a part of value equal to the original purchase. In such event, owner is responsible for expenses including removal, shipping, and re‐ installation of the existing or replacement hot tub. The replacement spa or part will carry the balance of the original spa’s warranty,  if any. Either party’s waiver of any breach or failure to enforce any of the terms or conditions of the warranty shall not in any way  affect, limit or waive such party’s right at any time to enforce strict compliance with every term and condition thereof. ...
  • Page 70 6101 45 St. N. St. Petersburg, FL 33714 800.304.9684 www.PinnacleSpas.com...

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