033-533 T.30 Protocol Error Rap; 033-534 Unsupported Function At Remote Rap - Xerox workcentre 5335 series Service Manual

033-533 T.30 Protocol Error RAP

BSD-ON: BSD 34.1 - FAX
Procedure
• Switch the power off, then on.
• Check the status of the machine sending the fax, and retry fax job.
• Check phone line connection, grounding, electrical noise
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic GP 13
• Replace the FAX PWB (PL 18.5)
Status Indicator RAPs
033-533, 033-534

033-534 Unsupported Function at Remote RAP

BSD-ON: BSD 34.1 - FAX
Machine on the other end does not support Remote Sorting.
Procedure
• Switch the power off, then on.
• Check the remote terminal
• Check the status of the machine sending the fax, and retry fax job.
• Check phone line connection, grounding, electrical noise
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic
• Replace the FAX PWB
07/2011
2-538
BUS Updated 12/2011
GP 13
(PL 18.5)
WorkCentre 5335 Family Service Documentation
Initial Issue