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SENTIENT PRO A21RQ User Manual

1080p cctv kit
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Summary of Contents for SENTIENT PRO A21RQ

  • Page 2 Welcome Thank you for purchasing our 1080P CCTV kit. This user’s manual is designed to be a reference tool for the operation of your system. Do not worry; you do not have to read this entire manual to be up and running. There should be a quick start guide found with your NVR device, which will show you how to setup the connections to the NVR correctly and how to setup a remote monitoring connection.

  • Page 3: Important Safeguards And Warnings

    BEFORE YOU BEGIN Important Safeguards and Warnings 1．Electrical safety  All installation and operation should conform to your local electrical safety codes.  We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation. 2．Transportation security ...

  • Page 4: Table Of Contents

    Table of Contents Features & Quick Setup ................1 Overview ........................1 Features ........................1 Quick Setup Diagram ..................2 Smart Phone Setup for Live View & Remote Playback ......3 Specifications ......................4 Front Panel and Rear Panel ................ 6 Front Panel......................
  • Page 5 3.5.2 Preview control interface................22 3.5.3 Right Click Menu ................... 24 3.5.4 Preview Display Effect Setup ..............25 3.5.5 Preview Parameter ..................27 PTZ .......................... 28 3.6.1 PTZ Settings ....................28 3.6.2 PTZ Control ....................30 Record and Snapshot ..................37 3.7.1 Encode ......................
  • Page 6 3.14.4 Update ......................122 3.14.5 Default ......................123 3.14.6 RS232 ......................124 3.14.7 Auto Maintain ....................125 3.14.8 Logout /Shutdown/Restart ..............126 Quick Configuration Tool ................ 127 Overview ....................... 127 Operation ......................127 FAQ ......................130 © Copyright Sentient ®. All documentation rights reserved.

  • Page 7: Features & Quick Setup

    1 Features & Quick Setup 1.1 Overview The NVR delivers high performance within a networked security surveillance system. This series of products supports live view, multiple-window display, recorded file local storage, remote control & mouse shortcut menu operation, and remote management & control function. One of the main features of this CCTV kit is the single wire connection between the camera and the NVR.

  • Page 8: Quick Setup Diagram

     Supports network backup, USB2.0 record backup function, the recorded Backup files can be saved on to a network storage server, peripheral USB2.0 device, burner, etc.  Supervise NVR configuration and control power via an Ethernet Network connection. Management  Supports network management remotely via the internet.

  • Page 9: Smart Phone Setup For Live View & Remote Playback

    1.4 Smart Phone Setup for Live View & Remote Playback For the convenience of monitoring your Sentient security system on the move via your smart phone we have provided a quick and simple remote connection setup service. Please follow the steps below closely to successfully setup the connection for live view and remote playback.

  • Page 10: Specifications

    1.5 Specifications Parameter Specifications Max support 16-ch standard definition with the transmission rate of 2Mbps for each channel; System 8-channel 720P, with the transmission rate of 4Mbps for each channel; Resources 4-channel 1080P, with the transmission rate of 8Mbps for each channel; Support 20 online users at the same time, The image delay time of each channel is under 500ms.
  • Page 11 Remote Control Support IR remote control Receiver Clock Built-in clock. One power status indication light. Indication Light One network status indication light. One HDD status indication light. Power ＜12W(Excluding HDD) Consumption Working 0℃～+50℃ Temperature Working 10℅－90℅ Humidity Air pressure 86kpa－106kpa Dimension 270mmX205mmX41mm Weight...

  • Page 12: Front Panel And Rear Panel

    2 Front Panel and Rear Panel 2.1 Front Panel The front panel is shown as in Figure 2-1. Figure 2-1 Please refer to the following sheet for detailed information: Icon Name Function The blue light becomes on when the power Power indicator light connection is OK.
  • Page 13 Please refer to the following sheet for detailed information: Port Name Connection Function Network port 10M/100/1000Mbps self-adaptive Ethernet port. Connect to the network cable. HDMI High Definition High definition audio and video signal output Media port. It transmits uncompressed high definition Interface video and multiple-channel data to the HDMI port of the display device.

  • Page 14: Mouse Operation

    2.3 Mouse Operation Please refer to the following sheet for mouse operation instruction: Left click When you have selected one menu item, left click mouse to view menu mouse content. Modify checkbox or motion detection status. Click the ‘Combo’ box to pop up dropdown list In the input box, you can select input methods.

  • Page 15: Gui (Graphic User Interface) Operation

    3 GUI (Graphic User Interface) Operation 3.1 Boot up and Shutdown 3.1.1 Boot up Before the boot up, please make sure:  The rated input voltage matches the device’s power on-off button. Please make sure the power wire connection is securely in place. Then switch on the power on-off button. ...
  • Page 16 Tips  Tick the ‘Startup’ box button here, system goes to startup wizard again when it boots up the next time.  Cancel the Startup button, system goes to the login interface directly when it boots up the next time round. Figure 3-1 Click the Cancel button or Next Step button, system goes to login interface.
  • Page 17 Note: For security reason, please modify password after your first login. The result of you having three login failures within a 30 minute time frame will trigger the system alarm and after five login failures the account will be locked! Click OK button, you can go to General interface.
  • Page 18 Click Next button, you can go to remote device interface. See Figure 3-5. Figure 3-5 Click Next button, you can go to Schedule interface. See Figure 3-6. Figure 3-6 © Copyright Sentient ®. All documentation rights reserved.

  • Page 19: Navigation Bar

    Click the Finish button, the system will then pop up a dialogue box. Click the OK button, the startup wizard will then be complete. See Figure 3-7. Figure 3-7 3.3 Navigation Bar You need to go to the Main menu->Setting->System->General to enable navigation bar function;...

  • Page 20: Search

    Please make sure system is in one-channel mode. 3.3.6 Search Click button , the system goes to the search interface. Please refer to chapter 3.8.2 3.3.7 Alarm Status Click button , system goes to alarm status interface. This is to view device status and channel status.

  • Page 21: Hdd Manager

    3.3.11 HDD Manager ，the system goes to the HDD manager interface. This is to view and manage HDD Click information. Please refer to chapter 3.12.1. 3.3.12 USB Manager ，the system goes to the USB Manager interface. This is to view the USB information, Click backup and update.

  • Page 22: Short-Cut Menu

    Double click an IP address or check one IP address and then click Add button, you can add current device to the bottom pane of the interface. System supports batch add function. Click Manual Add button, you can add a device directly. Here you can set the TCP/UPD/auto connection mode.

  • Page 23: Image

    Figure 3-12 3.4.3 Image From main menu->setting->camera->image, you can see the image interface is shown below. See Figure 3-13.  Channel: Select a channel from the dropdown list.  Saturation: This is to adjust the monitor window saturation. The value ranges from 0 to 100. The default value is 50.
  • Page 24  WDR: For the WDR scene, this function can lower the high bright section and enhance the brightness of the low bright section. So that you can view these two sections clearly at the same time. The value ranges from 1 to 100. When you switch the camera from no-WDR mode to the WDR mode, system may lose several seconds of recorded video.

  • Page 25: Channel Name

    3.4.4 Channel Name From main menu->Setting->Camera-Channel name, you can see an interface shown in Figure 3-14. This is to modify channel name. It supports a maximum of 31-characters. Please note you can only modify the channel name of the connected network camera. Figure 3-14 3.4.5 Upgrade This is to update the network camera.

  • Page 26: Upnp

    Figure 3-15 3.4.6 UPNP Important Do not connect the switch to the PoE port, otherwise the connection may fail! Please connect port device rear panel Figure 3-16), system can auto connect to the network camera. Please note the following figure is for reference only.

  • Page 27: Preview

    From Main menu->Setting->Network->Switch, you can set the switch IP address, subnet mask, gateway , etc.. See Figure 3-17. Figure 3-17 3.5 Preview After device booted up, the system is in multiple-channel display mode. See Figure 3-18. Figure 3-18 © Copyright Sentient ®. All documentation rights reserved.

  • Page 28: Preview

    3.5.1 Preview If you want to change system date and time, you can refer to general settings (Main Menu->Setting->System->General). If you want to modify the channel name, please refer to the display settings (Main Menu->Camera->CAM name). Please refer to the following sheet for detailed information: Recording status Video loss Motion detection...
  • Page 29 There are two ways for you to zoom in: 1. Drag the mouse to create and select a zone, you can view the interface shown in Figure 3-20. Figure 3-20 2. Put the middle button at the centre of the zone you want to zoom in, and move the mouse, you can view an interface shown in Figure 3-21.

  • Page 30: Right Click Menu

    Click button to start bidirectional talk function the icon now is shown . Now the rest of the bidirectional talk buttons of digital channel becomes null too. Click again, you can cancel bidirectional talk and the bidirectional talk buttons of other digital channels become as Remote device Click it to go to the remote device interface to add/delete remote device or view its...

  • Page 31: Preview Display Effect Setup

    Figure 3-22 3.5.4 Preview Display Effect Setup 3.5.4.1 Video Color Here you can set the hue, brightness, contrast, saturation, gain, white level, color mode , etc.. See Figure 3-23. Figure 3-23 © Copyright Sentient ®. All documentation rights reserved.
  • Page 32 Please refer to the following sheet for detailed information: Item Note Period There are two periods in one day. You can set the different sharpness, brightness, and contrast setup for different periods. Effective Time Check the box here to enable this function and then set period time.

  • Page 33: Preview Parameter

    3.5.4.2 Display From Main Menu->Setting->System->Display, you can go to the following interface. See Figure 3-24. Figure 3-24 Now you can set the corresponding information.  Transparency: This is for you to adjust transparency. The value ranges from 128 to 255. ...

  • Page 34: Ptz

    channel 16 position, please right click channel 1 video window and then drag to the channel 16 video window, release button, you can change channel 1 and channel 16 position.  Tour setup: Here you can set the preview window channel display mode and interval. Please follow the steps listed below.
  • Page 35  Connect the dome RS485 port to NVR RS485 port.  Connect dome video output cable to NVR video input port.  Connect power adapter to the dome. In the main menu, from Setting->System->PTZ, you can see an interface is shown in Figure 3-26.

  • Page 36: Ptz Control

    Figure 3-27 3.6.2 PTZ Control After completing all the settings please click save button. Right click mouse (click “Fn” Button in the front panel or click “Fn” key in the remote control). The interface is shown in Figure 3-28. Please note you can only go to the PTZ control interface when you are in 1-window display mode.
  • Page 37 Please note the commend name is grey once device does not support this function. The PTZ operation is only valid in one-window mode. Here you can control PTZ direction, speed, zoom, focus, iris, preset, tour, scan, pattern aux function, light and wiper, rotation, etc.. Speed is to control PTZ movement speed.
  • Page 38   Iris close Open In Figure 3-29, click to open the menu, you can set the preset, tour, pattern, scan, etc.. See Figure 3-31. Figure 3-31 Please refer to the following sheet for detailed information. Right click mouse or click the ESC button at the front panel to go back to the Figure 3-29. Icon Function Icon...
  • Page 39 Figure 3-32 Preset Setup 1. In Figure 3-32, click preset button and use eight direction arrows to adjust camera to the proper position. The interface is shown in Figure 3-33. 2. Click Set button and then input preset number. 3. Click Set button to save current preset. Figure 3-33 Tour Setup In Figure 3-32, click tour button.
  • Page 40 Figure 3-34 Pattern Setup In Figure 3-32, click Pattern button and input pattern number. Click Begin button to start direction operation. Or you can go back to Figure 3-29 to operate zoom/focus/iris/direction operation. In Figure 3-32, click End button. Figure 3-35 Scan Setup In Figure 3-32, click Scan button.
  • Page 41 Figure 3-36 3.6.2.2 Call PTZ Function Call Preset In Figure 3-31, input preset value and then click to call a preset. Click again to stop call. Call Pattern In Figure 3-31, input pattern value and then click to call a pattern. Click again to stop call.
  • Page 42 Click , system goes to the following interface. The options here are defined by the protocol. The aux number is corresponding to the aux on-off button of the decoder. See Figure 3-37. Figure 3-37 © Copyright Sentient ®. All documentation rights reserved.

  • Page 43: Record And Snapshot

    3.7 Record and Snapshot The record/snapshot priority is: Alarm->Motion detect->Schedule. 3.7.1 Encode 3.7.1.1 Encode Encode setting is to set IPC encode mode, resolution, bit stream type, etc.. From Main menu->Setting->System->Encode, you can see the following interface. See Figure 3-38.  Channel: Select the channel you want.
  • Page 44 Figure 3-38 3.7.1.2 Overlay Click overlay button, you can see an interface is shown in Figure 3-39.  Cover area: This is for you to cover area section. You can drag you mouse to set proper section size. In one channel video, system max supports 4 zones in one channel. You can set the with Fn button or direction buttons.
  • Page 45 Figure 3-39 3.7.1.3 Snapshot Here you can set the snapshot mode, picture size, quality and frequency. See Figure 3-40.  Snapshot mode: There are two modes: regular and trigger. If you set regular mode, you need to set snapshot frequency. If you set trigger snapshot, you need to set snapshot activation operation.

  • Page 46: Schedule

    Figure 3-40 Figure 3-41 3.7.2 Schedule The record type priority is: Alarm>Motion detect>Regular. 3.7.2.1 Schedule Record Set record time, record plan, etc.. Please note system is in 24-hour record by default after its first boot up. © Copyright Sentient ®. All documentation rights reserved.
  • Page 47 In the main menu, from Main menu->Setting->Storage->Schedule, you can go to schedule menu. See Figure 3-45. There are total six periods. 1. Channel: Please select the channel number first. You can select “all” if you want to set for the whole channels. : Sync connection icon.
  • Page 48 Please draw manually to set record period. There are six periods in one day. See Figure 3-44. Figure 3-44 Please check the box to select the corresponding function. After completing all the setups please click save button, system goes back to the previous menu. There are color bars for your reference.
  • Page 49 Figure 3-45 Figure 3-46 Quick Setup The Copy function allows you to copy one channel setup to another. After setting in channel 1, click Copy button, you can go to interface Figure 3-47. You can see current channel name is grey such as channel 1.
  • Page 50 Figure 3-47 Click OK button to save current setup. 3.7.2.2 Schedule Snapshot From Main menu->Setting->Storage->Record or on the preview interface, right click mouse and then select record item, you can see Figure 3-48. Select snapshot channel and enable snapshot function. Then click the Save button. Figure 3-48 From Main menu->Setting->Camera->Encode->Snapshot, you can go to snapshot interface.
  • Page 51 Select the snapshot channel from the dropdown list and then select snapshot mode as Timing (Schedule) from the dropdown list and then set picture size, quality and snapshot frequency. Figure 3-49 In the main menu, from Main menu->Setting->Storage->Schedule, you can go to schedule menu.
  • Page 52 Figure 3-50 Note  Please note the trigger snapshot has the higher priority than regular snapshot. If you have enabled these two types at the same time, system can activate the trigger snapshot when an alarm occurs, and otherwise system just operates the regular snapshot. ...

  • Page 53: Motion Detect Record/Snapshot

    3.7.3 Motion detect record/snapshot 3.7.3.1 Motion detect record From Main menu->Setting->Event->Detect, you can go to the following interface. See Figure 3-51. Figure 3-51 Select motion detect from the event type dropdown list. Select a channel from the dropdown list and then check the enable button to enable motion detect function. Click Region Select button to set motion detect zone.
  • Page 54  In Figure 3-74. Click button after one date or a holiday, you can see an interface shown in Figure 3-75. There are four record types: regular, motion detection (MD), Alarm, MD & alarm. Set sensitivity. Please note the sixth level has the highest sensitivity. Click Save button to complete motion detect setup.

  • Page 55: Alarm Record/Snapshot

    3.7.3.2 Motion Detect Snapshot From Main menu->Setting->Camera->Encode->Snapshot, you can go to snapshot interface. See Figure 3-54. In Figure 3-54, select trigger snapshot from the dropdown list and then set picture size, quality and snapshot frequency. Click OK button to save current setup. From Main menu->Setting->Event->Detect, here you can select motion detect type, motion detect channel and then check the enable box.
  • Page 56 a. Network input alarm: This is the alarm signal from the network. b. IPC external alarm: This is the on-off alarm signal from the front-end device and can activate the local NVR. c. IPC offline alarm: Once you select this item, system can generate an alarm when the front-end IPC disconnects with the local NVR.

  • Page 57: Manual Record/Snapshot

    From Main menu->Setting->Event->Alarm, you can go to Figure 3-55 to set alarm parameter and enable snapshot function. Click Save button to save alarm snapshot setup. Figure 3-56 3.7.5 Manual Record/Snapshot You need to have proper rights to implement the following operations. Please make sure the HDD has been properly installed.
  • Page 58 Figure 3-57 Check the box here to select manual record channel(s). You can see the corresponding indicator light on the front panel is on.  Channel: This is to display the device all channels.  Manual: This has the highest priority. Enable corresponding channel to record no matter what period applied in the record setup.

  • Page 59: Holiday Record/Snapshot

    3.7.6 Holiday Record/Snapshot This is for you to set holiday record or snapshot plan. Please note the holiday record/snapshot setup has the higher priority than the ordinary date record/snapshot setup. 3.7.6.1 Holiday Record From Main menu->Setting->System->General, you can go to the following interface. See Figure 3-58.
  • Page 60 Figure 3-59 Click Add button to complete holiday setup. Now you can enable holiday setup and then click Apply button. From Main menu->setting->Storage->schedule, you can go to the schedule interface. See Figure 3-60. Now you can set the period and record type of holiday time. Please refer to chapter 3.7.2.1 for detailed setup information.

  • Page 61: Other Record/Snapshot

    Figure 3-60 Click OK button to set holiday record setup. 3.7.6.2 Holiday Snapshot Set Holiday date first. Please refer to step a) to step c) of chapter 3.7.6.1. From Main menu->Setting->Storage->Schedule, you can go to schedule interface. See Figure 3-60. Click Holiday item to set snapshot period. Set holiday snapshot type (Trigger/Regular).

  • Page 62: Search Interface

    3.8.2 Search Interface From Main menu->Search, or on the preview interface, right click mouse and then select search item, you can go to the following interface. See Figure 3-61. Figure 3-61 Please refer to the following sheet for more information: Name Function ...
  • Page 63  In any play mode, click the date you want to see, you can see the corresponding recorded file trace along in the time bar.  Playback mode：1/4/9/16. (It may vary due to different series.)  In 1-window playback mode: you can select 1-X channels (X depends on the Playback product channel amount).
  • Page 64  In playback mode, click it to play the next or the previous section. You can click continuously when you are watching the files from the same channel. │/  In normal play mode, when you pause the current play, you can │...
  • Page 65  Select the file(s) you want to backup from the file list. You can check from the list. Then click the backup button, now you can see the backup menu. System supports a customised path setup. After select or create new folder, click the Start button to begin the backup operation.
  • Page 66 When the system is in full-screen playback mode, left click the mouse in the Digital screen. Drag your mouse in the screen to select a section and then left click zoom mouse to initiate a digital zoom. You can right click mouse to exit. Manually During the file playback process, you can switch to other channel via the switch...
  • Page 67 3.8.2.2 Accurate playback by time Select records from one day, click the list, you can go to the file list interface. You can input time at the top right corner to search records by time. See image on the left side of the Figure 3-63 For example, input time 11:00.00 and then click Search button , you can view all the record files after 11:00.00 (The records includes current time.).
  • Page 68 Figure 3-64  Playback Mark: During 1-window playback mode, click mark file list button in Figure 3-61, you can go to mark file list interface. Double click one mark file, you can begin playback from the mark time.  Play before mark time: Here you can set the it to begin playback from previous number of seconds of the mark time.

  • Page 69: Picture Playback

    Notes:  After you go to the mark management interface, system needs to pause the current playback. System resumes playback after you exit mark management interface.  If the mark file you want to playback has been removed, system begins playback from the first file in the list.

  • Page 70: Import/Export

    e) System only backup files with a √ before channel name. You can use Fn or cancel button to delete √ after file serial number. Click backup button, you can backup selected files. There is a process bar for your reference.
  • Page 71 Figure 3-68  Export: Please connect the peripheral device first and then go to the following interface. Click Export button, you will see there is a corresponding “Config_Time” folder. Double click the folder, you can view some backup files.  Import: Here you can import the configuration files from the peripheral device to the current device.

  • Page 72: Backup Log

    3.9.3 Backup Log a) From Main menu->Info->Log, the interface is shown below. See Figure 3-69. Figure 3-69 b) Select log type and then set start time/end time, click Search button, you can see log time and event information. Click to view detailed log information. c) Select log items you want to save and then click backup button, you can select a folder to save them.

  • Page 73: Alarm

    Figure 3-70 3.10 Alarm 3.10.1 Detect Alarm In the main menu, from Setting to Detect, you can see motion detect interface. See Figure 3-71.There are three detection types: motion detection, video loss, tampering. 3.10.2 Motion Detect After analysis video, system can generate a motion detect alarm when the detected moving signal reached the sensitivity you set here.
  • Page 74 system detects the local alarm again. The screen prompt, alarm upload, email , etc. will not be activated. For example, if you set the anti-dither time as 10 second, you can see the each activation may last 10s if the local alarm is activated. During the process, if system detects another local alarm signal at the fifth second, the buzzer, tour, PTZ activation, snapshot, record channel will begin another 10 seconds while the screen prompt, alarm upload, email...
  • Page 75 Note: In motion detection mode, you cannot use copy/paste to set channel setup since the video in each channel may not be the same. In Figure 3-72, you can left click mouse and then drag it to set a region for motion detection. Click Fn to switch between arm/withdraw motion detection.
  • Page 76 Figure 3-73 Figure 3-74 © Copyright Sentient ®. All documentation rights reserved.
  • Page 77 Figure 3-75 Motion detect here only has relationship with the sensitivity and region setup. It has no relationship with other setups. 3.10.2.1 Tampering When someone masks the camera lens for undesirable intentions, or the output video is in one-color due to the environments light change, the system can alert you to guarantee video continuity.
  • Page 78 Figure 3-76 3.10.2.2 Video Loss In Figure 3-71, select video loss from the type list. You can see the interface is shown in Figure 3-77. This function allows you to be informed when video loss phenomenon occurred. You can enable alarm output channel and then enable show message function. You can refer to chapter 3.10.2 Motion detect for detailed information.

  • Page 79: Alarm Output

    Figure 3-77 3.10.3 Alarm output From Main menu->Setting->Event->Alarm output, you can see an interface shown in Figure 3-78. This is for you to set a proper alarm output (Auto/manual/stop) Click OK button for the alarm to reset, it will clear all alarm output statuses. Figure 3-78 ©...

  • Page 80: Alarm Setup

    Please highlight icon to select the corresponding alarm output. After all the setups please click OK button, system goes back to the previous menu. 3.10.4 Alarm Setup In the main menu, from Setting->Event->Alarm, you can see alarm setup interface. 1. Alarm in: This is for you to select channel number. In the main menu, from Setting->Event->Alarm, you can see alarm setup interface.
  • Page 81 does not include the latch time. During the alarm process, the alarm signal can begin an anti-dither time if system detects the local alarm again. The screen prompt, alarm upload, email , etc. will not be activated. For example, if you set the anti-dither time as 10 seconds, you will see the each activation may last 10 seconds if the local alarm is activated.
  • Page 82 Figure 3-79 Figure 3-80 © Copyright Sentient ®. All documentation rights reserved.
  • Page 83 Figure 3-81 Figure 3-82 © Copyright Sentient ®. All documentation rights reserved.
  • Page 84 Figure 3-83 Figure 3-84 © Copyright Sentient ®. All documentation rights reserved.

  • Page 85: Abnormality

    Figure 3-85 Please highlight icon to select the corresponding function. After setting all the setups please click save button, system goes back to the previous menu. 3.10.5 Abnormality There are two types: Disk/Network: Disk: Disk error, no disk, no space. See Figure 3-86 and Figure 3-87. Network: Disconnection, IP conflict, MAC conflict.
  • Page 86 Figure 3-86 Figure 3-87 © Copyright Sentient ®. All documentation rights reserved.

  • Page 87: Network

    Figure 3-88 3.11 Network 3.11.1 Basic Setup The single network adapter interface is shown in Figure 3-89 and the dual network adapters interface is shown in Figure 3-90.  Network Mode: Includes multiple access, fault tolerance, and load balancing  Multiple-address mode: eth0 and eth1 operate separately.
  • Page 88  Default Network Card: Please select eth0/eth1/bond0(optional) after enable multiple-access function  Main Network Card: Please select eth0/eth1 (optional).after enable multiple access function. Note: The dual-Ethernet port series support the above three configurations and supports functions as multiple-access, fault-tolerance and load balancing. ...
  • Page 89 After completing all the setups please click save button, system goes back to the previous menu. Figure 3-89 Figure 3-90 © Copyright Sentient ®. All documentation rights reserved.
  • Page 90 3.11.1.1 Connection The connection setup interface is shown in Figure 3-91.  Max connection: system support maximal 128 users. 0 means there is no connection limit.  TCP port: Default value is 37777.  UDP port: Default value is 37778. ...
  • Page 91 Figure 3-92  WIFI working status: Here you can view current connection status. Please note:  After a successful connection, you will see WIFI connection icon at the top right corner of the preview interface.  When the hotspot verification type is WEP, system displays as AUTO since the device cannot detect its encryption type.
  • Page 92 This is to display current wireless network signal intensity such as EVDO, CDMA1x, WCDMA, WCDMA, EDGE , etc.  3G module: This is to display current wireless network adapter name.  3G Enable/Disable: Check the box here to enable 3G module. ...
  • Page 93 3.11.1.4 PPPoE PPPoE interface is shown in Figure 3-94. Input “PPPoE name” and “PPPoE password” you get from your ISP (Internet service provider). Click save button, you need to restart to activate your configuration. After rebooting, NVR will connect to internet automatically. The IP in the PPPoE is the NVR dynamic value.
  • Page 94 http：//(DDNS server IP)/(virtual directory name)/webtest.htm e.g.: http：//10.6.2.85/NVR _DDNS/webtest.htm 4. Now you can open DDNSServer web search page. Figure 3-95 Please note NNDS type includes: CN99 DDNS, NO-IP DDNS, Quick DDNS, Dyndns DDNS and sysdns DDNS. All the DDNS can be valid at the same time, you can select as you require. Private DDNS function shall work with special DDNS server and special Professional Surveillance Software (PSS).
  • Page 95 domain name (Generated by MAC address) for your option. You can also use customised valid domain name (has not registered.). 3) Operation Before you use Quick DDNS, you need to enable this service and set proper server address, port value and domain name. ...
  • Page 96 Important:  When you are setting the router external port, please use 1024~5000 port. Do not use well-known port 1~255 and the system port 256~1023 to avoid conflict.  For the TCP and UDP, please make sure the internal port and external port are the same to guarantee the proper data transmission.
  • Page 97 3.11.1.7 IP Filter IP filter interface is shown in Figure 3-98. You can add IP in the following list. The list supports max 64 IP addresses. System supports valid address of IPv4 and IPv6. Please note system needs to check the validity of all IPv6 addresses and implement optimization.
  • Page 98 Figure 3-98 Figure 3-99 3.11.1.8 Email The email interface is shown below. See Figure 3-100.  SMTP server: Please input your email SMTP server IP here.  Port: Please input corresponding port value here.  User name: Please input the user name to login the sender email box. ...
  • Page 99  Health email enable: Please check the box here to enable this function. This function allows the system to send out the test email to check the connection is OK or not.  Interval: Please check the above box to enable this function and then set the corresponding interval.
  • Page 100 Figure 3-101 You can use a PC or FTP login tool to test setup is right or not. For example, you can login user ZHY to FTP://10.10.7.7 and then test it can modify or delete H140H140H140H TU folder or not. See Figure 3-102. Figure 3-102 System also supports upload multiple NVRs to one FTP server.
  • Page 101 File length is upload file length. When setup is larger than the actual file length, system will upload the whole file. When setup here is smaller than the actual file length, system only uploads the set length and auto ignore the left section. When interval value is 0, system uploads all corresponding files.
  • Page 102 Figure 3-104 Please enable the SNMP function. Use the corresponding software tool (MIB Builder and MG-SOFT MIB Browser. You still need two MIB file: BASE-SNMP-MIB, NVR-SNMP-MIB) to connect to the device. You can get the device corresponding configuration information after successfully connecting.
  • Page 103 3.11.1.11 Multicast Multicast setup interface is shown in Figure 3-105. Figure 3-105 Here you can set a multiple cast group. Please refer to the following sheet for detailed information.  IP multiple cast group address -224.0.0.0-239.255.255.255 -“D” address space  The higher four-bit of the first byte=”1110”...
  • Page 104 Except the above mentioned addresses of special meaning, you can use other addresses. For example: Multiple cast IP: 235.8.8.36 Multiple cast PORT: 3666. After you logged in the Web, the Web can automatically get multiple cast address and add it to the multiple cast groups.
  • Page 105 The setup interface is shown in Figure 3-107. Important Do not input network default port such as TCP port number. Figure 3-107 a) The proxy server software developed from the SDK. Please open the software and input the global setup. Please make sure the auto connection port here is the same as the port you set in the previous step.

  • Page 106: Network Test

    3.11.1.14 Switch This is for you to set IP address, subnet mask, gateway , etc. of the Switch. See Figure 3-108. Figure 3-108 3.11.2 Network Test In this interface, you can see network test and network load information. 3.11.2.1 Network Test From Main menu->Info-Network->Test, the network test interface is shown in Figure 3-109.
  • Page 107 Please note system cannot use Sniffer over several network adapters at the same time. After the Sniffer begins, you can exit to implement corresponding network operation such as login WEB, monitor. Please go back to Sniffer interface to click stop Sniffer. System can save the packets to the specified path.

  • Page 108: Hdd Setup

    Figure 3-110 3.12 HDD Setup Here you can view HDD information such as type, status, total capacity, record time , etc.. The operation includes format, resume from error, change HDD property (Read write, Read-only). Here you can also set alarm and HDD storage position. 3.12.1 Format From Main-menu->Setting->Storage->HDD...

  • Page 109: Hdd Information

    Figure 3-111 b) Select a HDD and then select format from the dropdown list. Click Execute button. c) Click OK button to complete the setup. You can see system needs to restart to activate current setup. 3.12.2 HDD Information Here is to list hard disk type, total space, free space, and status. See Figure 3-112. ○...
  • Page 110 Figure 3-112 In Figure 3-112, click one HDD item, the S.M.A.R.T interface is shown in Figure 3-113. Figure 3-113 © Copyright Sentient ®. All documentation rights reserved.

  • Page 111: Advanced

    Parameter Function  SATA 1 here means there is 1 HDD.  For different series product, the max HDD amount may vary,  When HDD is working properly, system is shown O. . “_” means there is no HDD. You can view the HDD amount the device connected to; ﹡...
  • Page 112 Figure 3-114 Please select the corresponding group from the dropdown list and then click the Apply button. Click the main stream/sub stream/snapshot button to set corresponding HDD group information. See Figure 3-115 through Figure 3-117. Figure 3-115 © Copyright Sentient ®. All documentation rights reserved.
  • Page 113 Figure 3-116 Figure 3-117 © Copyright Sentient ®. All documentation rights reserved.

  • Page 114: Raid Manager

    3.12.4 RAID Manager Important: Please make sure your purchased product support the RAID function, otherwise you cannot see the following interface. This is for you to manage RAID HDD. It can display the RAID name, type, free space, total space, status , etc.

  • Page 115: Basic Setups

    Figure 3-119 3.13 Basic Setups Set NVR basic setup, device setup and other setups. 3.13.1 Device Setup From Main menu->Setting->System->General, you can go to the general interface. See Figure 3-121.  Pack duration: This is for you to specify record duration. The value ranges from 0 to 120 minutes.

  • Page 116: Data And Time

     Realtime play: This is to set playback time you can view in the preview interface. The value ranges from 5 to 60 minutes.  Auto logout: This is for you to set auto logout interval once login user remains inactive for a specified time.

  • Page 117: Holiday

    Note: Since system time is very important, do not modify time casually unless there is a must! Before your time modification, please stop record operation first! After completing all the setups please click save button, system goes back to the previou s menu. Figure 3-121 3.13.3 Holiday Holiday setup interface is shown in Figure 3-122.
  • Page 118 Figure 3-122 Figure 3-123 © Copyright Sentient ®. All documentation rights reserved.

  • Page 119: Device Maintenance And Manager

    3.14 Device Maintenance and Manager 3.14.1 System Info 3.14.1.1 Version From Main menu->Info->System->version, you can go to version interface. This is for you to view some version information. See Figure 3-124. Please note the following figure for reference only.  Channel ...
  • Page 120 Figure 3-125 3.14.1.3 Online User This is for you manage online users connected to your NVR. See Figure 3-126. You can click button to disconnect or block a user if you have the proper system rights to do so. The system searches for any any newly added or deleted user in each five seconds and refresh the list automatically.
  • Page 121 Figure 3-126 3.14.1.4 Remote Device Information From Main menu->info-Event, here you can view the channel status of the remote device, connection log , etc.. See Figure 3-127. © Copyright Sentient ®. All documentation rights reserved.
  • Page 122 Figure 3-127 3.14.1.5 Remote 3.14.1.5.1 Device Status This is where you can view the IPC status of the corresponding channel such as motion detect, video loss, tampering, alarm, etc.. See Figure 3-128.  IPC status: : Front-end does not support. : Front-end supports.
  • Page 123 Figure 3-128 3.14.1.5.2 Firmware This is to view channel, IP address, manufacturer, type, system version, SN, video inp ut, audio input, external alarm, etc. See Figure 3-129. Figure 3-129 © Copyright Sentient ®. All documentation rights reserved.

  • Page 124: Log

    3.14.2 Log From Main menu->Info->Log, you can go to the following interface. See Figure 3-130.  Start time/end time: Pleased select start time and end time, then click search button. You can view the log files in a list. System max displays 100 logs in one page. It can max save 1024 log files.

  • Page 125: Account

    Figure 3-131 3.14.3 Account This is for you to implement the account management. See Figure 3-132 and Figure 3-133. Here you can:  Add new user  Modify user  Add group  Modify group  Modify password. For account management please note: ...
  • Page 126 After all the setups are complete please click save button, system goes back to the previous menu. Figure 3-132 Figure 3-133 © Copyright Sentient ®. All documentation rights reserved.
  • Page 127 3.14.3.1 Add/Modify Group Click the add group button, the interface is shown below. See Figure 3-134. Here you can input group name and then input some memo information if necessary. There are many different functions on the device that rights can be assigned to groups to allow them to modify/operate, such as control panel, shut down, real-time monitor, playback, record, record file backup, PTZ, user account, system information view, alarm input/output setup, system setup, log view, clear log, upgrade system, control device , etc.

  • Page 128: Update

    The modify user interface is similar to Figure 3-135. Figure 3-135 3.14.4 Update From Main menu->Setting->Info->Update, you can go to the following interface. See Figure 3-136. 1. Insert USB device that contains the upgrade file. 2. Click Start button and then select the .bin file. 3.

  • Page 129: Default

    Figure 3-136 3.14.5 Default You can restore factory default setup to fix some problems when the device is running slowly. Configuration error occurred. From Main menu->Setting->System->Default, you can go to the default interface. See Figure 3-137. Click default icon, system pops up a dialogue box. You can highlight to restore factory default setup.

  • Page 130: Rs232

    Figure 3-137 3.14.6 RS232 From Main menu->Setting->System->RS232, RS232 interface is shown below. There are five items. See Figure 3-138.  Function: There are various devices for you to select. Console is for you to use the COM or mini-end software to upgrade or debug the program. The control keyboard is for you to control the device via the special keyboard.

  • Page 131: Auto Maintain

    After completing all the setups please click save button, system goes back to the previous menu. Figure 3-138 3.14.7 Auto Maintain Here you can set the auto-reboot time and auto-delete old files. You can set the system to delete the files for the specified days. See Figure 3-139. You can select proper setup from dropdown list.

  • Page 132: Logout /Shutdown/Restart

    Figure 3-139 3.14.8 Logout /Shutdown/Restart From Main menu->Operation->Shutdown, you can see an interface shown in Figure 3-140.  Shutdown: System shuts down and turns off power.  Logout: Log out menu. You need to input password when you login the next time. ...

  • Page 133: Quick Configuration Tool

    4 Quick Configuration Tool 4.1 Overview The ‘Quick configuration’ tool can search current IP address and modify IP address. At the same time, you can use it to upgrade the device. Please note: the tool only applies to the IP addresses in the same segment.
  • Page 134 Select the ‘Open Device Web’ item; you can go to the corresponding web login interface (see Figure 4-3. Figure 4-3  If you want to modify the device IP address without logging in to the device web interface, you can go to the configuration tool main interface to set. ...
  • Page 135 After you have logged in, the configuration tool main interface is shown as below (see Figure 4-5). Please refer to the Quick Configuration Tool User's Manual included in the resources CD for detail information. Figure 4-5 © Copyright Sentient ®. All documentation rights reserved.

  • Page 136: Faq

    5 FAQ 1. Device cannot boot up properly. These are the following possibilities:  Input power is not correct.  Power connection is not correct.  Power switch button is damaged.  Program upgrade is wrong.  HDD malfunction or something wrong with HDD ribbon. ...
  • Page 137 5. Real-time video color is distorted. These are the following possibilities:  When using the BNC output, the NTSC and PAL setup may not be correct. The real-time video will become black and white.  Device and monitor resistance is not compatible. ...
  • Page 138 10. Time display is not correct. These are the following possibilities:  Setup is not correct.  Battery contact is not correct or voltage is too low.  Crystal is broken. 11. Device cannot control PTZ. These are the following possibilities: ...
  • Page 139 14. It shows a mosaic or no video when previewed, either locally or remotely. These are the following possibilities:  Network fluency is not good.  Client-end resources are limited.  There is multiple-cast group setup in device. This mode can result in a mosaic being produced.
  • Page 140 19. Alarm function is not working. These are the following possibilities:  Alarm setup is not correct.  Alarm cable connection is not correct.  Alarm input signal is not correct.  There are two loops connected to one alarm device. 20.
  • Page 141 25. The displayed video is not complete. Please check the current resolution setup. If the current setup is 1920x1080, then you need to set the monitor resolution as 1920x1080. 26. There is no HDMI output. These are the following possibilities: ...
  • Page 142 To be able to remotely access your NVR from your mobile smart device please download one of our Sentient Pro apps from either the Google Play or iTune stores. Scan the QR codes below with you mobile smart device to be directed straight to the...
  • Page 143 For more information about our NVRs/DVRs and available cameras & accessories, please visit our website: www.maplins.co.uk Alternatively scan this QR code with your smart phone to be directed instantly to our website. Download our mobile apps to remotely operate your DVR on the move. ©...

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