Troubleshooting - JL Audio MediaMaster 100s Owner's Manual

Troubleshooting

Problem
Unit doesn't
turn on
No or low sound
Amps not
turning on
No or poor
tuner reception
USB connection
not working/
charging
Check Antenna
Check SXM Tuner
No Signal
Subscription
Updated
Channel Not
Available
Channel Not
Subscribed
Channel Locked
Possible Cause
Faulty fuse
Poor connection integrity
Mute is on
Volume is turned down
Poor connection integrity
Poor connection integrity
Poor connection integrity
A fault has been detected with
the SiriusXM antenna.
The radio is having difficulty
communicating with the SiriusXM
Connect Vehicle Tuner.
The SiriusXM Connect Tuner is
having difficulty receiving the
SiriusXM satellite signal.
The radio has detected a change
in your SiriusXM subscription
status. Press the BACK button to
clear the message.
The channel that you have requested
is not a valid SiriusXM channel or the
channel is no longer available. You may
also see this message briefly when first
connecting a new SiriusXM Connect
Tuner.
The channel that you have requested is
not included in your SiriusXM subscrip-
tion package or the channel that you
were listening to is no longer included
in your SiriusXM subscription package.
The channel that you have
requested is Locked by the radio
Parental Control feature.
Remove fuse and check with continuity meter.
Replace if necessary.
Check "Ground" and "+12VDC" connections for
pinched wires; ensure tight connections.
Press to verify that Mute is not on.
Rotate
Check "Amp Turn-On" connections for pinched
wires; ensure tight connections.
Check antenna cable for pinched wires; ensure
tight connections.
Check USB cable for pinched wires; ensure tight
connections.
SiriusXM
Ensure antenna cable is securely connected to the
SiriusXM Connect Vehicle Tuner.
Inspect the antenna cable for damage and kinks.
Replace the antenna if the cable is damaged.
SiriusXM products are available at your local audio
retailer or online at www.shop.siriusxm.com.
Verify the SiriusXM Connect Tuner cable is
securely connected to the radio.
Verify that your vehicle is outdoors with a clear
view of the sky. Verify that the SiriusXM antenna is
mounted securely to the outside of the vessel.
Remove obstructions above of next to the
SiriusXM antenna. Inspect antenna cable for
damage and kinks.
Consult the SiriusXM Connect Tuner installation
manual for more information on antenna
installation. Replace the antenna is the cable
is damaged. SiriusXM products are available at
your local audio retailer or online at www.shop.
siriusxm.com.
Visit www.siriusxm.com or call 866-635-2349 in
the USA or 877-438-9677 in Canada if you have
questions about your subscription.
Visit www.siriusxm.com for more information
about the SiriusXM channel lineup.
Visit www.siriusxm.com or call 866-635-2349 in
the USA or 877-438-9677 in Canada if you have
questions about your subscription package or
would like to subscribe to this channel.
See page 10 for more information on the Parental
Control feature and how to access locked
channels.
Possible Solution
to adjust volume.