HPE ProLiant MicroServer Gen10 User Manual
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HPE ProLiant MicroServer Gen10 User Manual

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HPE ProLiant MicroServer Gen10 User
Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 872677-001
Published: June 2017
Edition: 1

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  • Page 1 HPE ProLiant MicroServer Gen10 User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 Copyright 2017 Hewlett Packard Enterprise Development LP © Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification................6 Front panel components........................6 Front panel LEDs and buttons......................7 Rear panel components........................8 Rear panel LEDs..........................9 System board components........................10 PCIe slot description....................... 11 DIMM slot locations.........................11 Drive numbering..........................12 Drive screws............................12 Setup......................14 Optional services..........................14 Initial server setup overview......................
  • Page 4 Install the expansion board..................49 Internal USB device options......................50 Install an internal USB device....................50 External HPE RDX Backup System option..................51 HP Trusted Platform Module......................51 Trusted Platform Module (TPM) — China Import Restrictions..........52 HP Trusted Platform Module installation guidelines............... 52 Installing the Trusted Platform Module overview..............
  • Page 5 Clearing the BIOS settings by using the CMOS header..........61 Embedded UEFI Shell ......................62 Secure Boot configuration ..................... 63 Utilities and features.......................... 63 HPE Smart Storage Administrator ..................63 Marvell Storage Utility ......................63 Marvell BIOS Utility.........................64 Accessing the Marvell BIOS Utility under legacy boot mode........64 Accessing the Marvell BIOS Utility under UEFI boot mode.........

  • Page 6: Component Identification

    Component identification This chapter describes the external and internal server features and components. Front panel components Item Component Description Drive bays (4, behind the front By default, the drive bays support 3.5-inch LFF SATA drives. bezel) To support 2.5-inch SFF drives, install the SFF drive converter option.

  • Page 7: Front Panel Leds And Buttons

    30 seconds. Depending on how critical the component health status is, the system boot may or may not be completed. For troubleshooting information, see the HPE ProLiant MicroServer Gen10 Troubleshooting Guide. If the server does not power on, verify the following items:...

  • Page 8: Rear Panel Components

    Item Description Status • The site power is available. • The power cord is properly connected to the server power jack and to a working power source. • The internal power supply cable is properly connected to the system board. Rear panel components Item Component...

  • Page 9: Rear Panel Leds

    Item Component Description Display port 2 Connects to a digital display device, such as a high-resolution set top boxes or TV displays. Connect USB 2.0 devices to these ports. USB 2.0 ports (2) Connect USB 3.0 devices to these ports. USB 3.0 support USB 3.0 ports (2) after POST varies by operating system.

  • Page 10: System Board Components

    System board components Item Component Description Connects the fan cable. Fan connector These slots support standard UDIMMs with ECC only. DIMM slots Use the jumper on this header to clear the CMOS. CMOS header This connector supports the TPM 2.0 option for data security solution. TPM connector Connects the LFF/SFF drive SATA cable.

  • Page 11: Pcie Slot Description

    PCIe slot description PCIe slot description PCIe3 x8 (8,4,1) Item Description Definition Each PCIe version corresponds to a specific data PCI Express version transfer rate between the processor and peripheral devices. Generally, a version update corresponds to an increase in transfer rate. •...

  • Page 12: Drive Numbering

    1A 2B Drive numbering Item Description LFF/SFF drives Solid state drive or optical disc drive Drive screws There are 16 T-15 Torx screws located above the drive bays. Use these screws to install LFF or SFF drives in the server. Drive numbering...
  • Page 13 Component identification...

  • Page 14: Setup

    This chapter describes the initial setup procedures to prepare the server for operation. Optional services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package.

  • Page 15: Prerequisites For The Initial Server Setup

    Prerequisites for the initial server setup Procedure Verify that the optimum environmental requirements are satisfied. Review and observe the server warnings and cautions. Prepare the following items: ◦ Keyboard, mouse, and monitor ◦ Ethernet cables of an appropriate length for each of the LAN and/or WAN connections. ◦...

  • Page 16: Power Requirements

    CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA. Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians.

  • Page 17: Connecting The Network Cable

    Connecting the network cable Procedure 1. Connect one end of the network cable to the NIC port. 2. Connect the other end of the network cable to a network jack or a network device such as router or LAN switch. Connecting the network cable...

  • Page 18: Connecting The Power Cord

    Adjust the boot order to select the OS bootable media. Installing an operating system To operate properly, the server must have a supported operating system. For information on supported operating systems, see the Hewlett Packard Enterprise website: http://www.hpe.com/info/supportos Connecting the power cord...

  • Page 19: Install The Preloaded Clearos Image

    UEFI boot mode, observe the appropriate operating system, boot mode, network device, and controller requirements. For more information on these requirements, see the Important UEFI Requirements (for the HPE ProLiant MicroServer Gen10) on the Hewlett Packard Enterprise Information Library: http://www.hpe.com/info/UEFI/docs To install an operating system on the server, use one of the following methods: •...

  • Page 20: Registering The Server

    Registering the server To experience quicker service and more efficient support, register the server at the My License Portal website: https://myenterpriselicense.hpe.com/ Registering the server...

  • Page 21: Operations

    Operations This chapter describes the hardware operations carried out prior to and after installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure. Before performing these hardware operations, review and observe the server warnings and cautions. Server warnings and cautions WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, disconnect the power...

  • Page 22: Grounding Methods To Prevent Electrostatic Discharge

    Procedure • Avoid hand contact by transporting and storing products in static-safe containers. • Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry.

  • Page 23: Prepare The Server For Hardware Installation Or Removal

    Prepare the server for hardware installation or removal Procedure 1. Power down the server on page 22. 2. Disconnect the power cord from the AC source, and then from the server. 3. Disconnect all peripheral cables from the server. 4. If installed, unlock and remove the security padlock and/or the Kensington security lock. For more information, see the lock documentation.

  • Page 24: Removing An Unlocked Front Bezel

    2. Open the front bezel. 3. To completely detach the bezel from the front panel, release the bezel hinges from the chassis. Retain the bezel for later use. Removing an unlocked front bezel Prerequisites 1. Power down the server on page 22. 2.

  • Page 25: Install The Front Bezel

    Install the front bezel About this task To cover the drive bays, install the front bezel. Procedure 1. Attach the bezel to the front panel, and then close it. 2. If you prefer to secure the bezel to the chassis, do the following: a.

  • Page 26: Remove The Chassis Cover

    c. Install the chassis cover on page 27. Remove the chassis cover About this task To access the front bezel lock and the internal components, remove the chassis cover. Procedure 1. If installed, unlock and remove the security padlock and/or the Kensington security lock. For more information, see the lock documentation.

  • Page 27: Install The Chassis Cover

    Install the chassis cover To prevent access to the front bezel lock and the internal components, install the chassis cover. Install the chassis cover Prerequisites 1. Verify that all internal cables are properly connected and are secured in their respective cable ties. 2.

  • Page 28: Remove The System Board Assembly

    4. Connect the following system cables: • Power supply cable • Optical drive or SSD SATA cable (optional) • LFF/SFF drive SATA cable – This cable can either be connected to the system board or to an installed HBA. • Fan cable 5.

  • Page 29: Remove The System Board Assembly

    Remove the system board assembly Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. If installed, remove the internal USB device. 2. To serve as a reference for system cable connections when the system board assembly is installed back into the server, take a picture of the current system board cable connections.
  • Page 30 Operations...

  • Page 31: Hardware Options Installation

    Hardware options installation This chapter provides detailed instructions on how to install hardware options. For more information on supported options, see the product QuickSpecs on the HPE ProLiant MicroServer Gen10 website at: http://www.hpe.com/server/microserver To view the warranty for your server and supported options, see Warranty information.

  • Page 32: Install The Lff Drive

    If the drives are connected to the LFF/SFF drive SATA port, use the Marvell Storage Utility on page 63 or the Marvell BIOS Utility on page 64. • If the drives are connected to an HPE Smart HBA or Smart Array controller option, use the HPE Smart Storage Administrator on page 63. Install the LFF drive...

  • Page 33: Installing An Sff Drive

    3. Slide the drive into the drive bay until it clicks into place. Installing an SFF drive About this task To install SFF drives in the drive bays, install the SFF drive converter option. In general, SFF drives give greater power and space savings. SFF drives can require as little as half the power and generate significantly less heat than LFF drives.

  • Page 34: Install The Sff Drive

    If the drives are connected to the LFF/SFF drive SATA port, use the Marvell Storage Utility on page 63 or the Marvell BIOS Utility on page 64. • If the drives are connected to an HPE Smart HBA or Smart Array controller option, use the HPE Smart Storage Administrator on page 63. Install the SFF drive...
  • Page 35 3. Remove three drive screws from the front panel. 4. Install the three screws removed from the front panel on the left and right sides of the converter tray. Hardware options installation...

  • Page 36: Installing An Ssd

    5. Slide the drive into the drive bay until it clicks into place. Installing an SSD About this task The media bay supports a 7-mm slim-type SATA solid state drive option. SSDs have no moving parts. Information is stored in microchips. Traditional hard disk drives use a mechanical arm with a read/write head to move around and read information from the right location on a rotating storage platters.

  • Page 37: Install The Ssd

    Procedure 1. Power down the server on page 22. 2. Disconnect the power cord from the AC source, and then from the server. 3. Disconnect all peripheral cables from the server. 4. Remove the chassis cover on page 26. 5. Install the SSD on page 37. 6.
  • Page 38 3. Connect the SSD power cable: a. Open the cable ties. b. Connect the power cable to the SSD, and then to the power supply cable labeled P3. Hardware options installation...
  • Page 39 4. Connect the SSD SATA cable: a. Connect the SATA cable to the SSD. b. Route the SATA cable through the left side chassis opening down to the system board. c. Connect the SATA cable to the SATA port. 5. Bundle the extra length of the SSD power and SATA cables, and then secure them in the cable ties. Hardware options installation...

  • Page 40: Installing An Optical Drive

    Installing an optical drive About this task The media bay supports a slim-type SATA optical drive option. This option allows you to retrieve or store data on optical discs like CDs and DVDs. Procedure Power down the server on page 22. Disconnect the power cord from the AC source, and then from the server.
  • Page 41 Procedure 1. Facing the server, press and hold the release latches on both sides of the optical drive blank, and then push the blank out of the media bay. Retain the blank for future use. 2. Attach the bracket to the optical drive. 3.
  • Page 42 5. Connect the optical drive SATA Y-cable: a. Connect the common end of the cable to the optical drive. b. Open the cable tie. Hardware options installation...
  • Page 43 c. Connect the power end of the SATA cable to the power supply cable labeled P3. d. Route the data end of the SATA Y-cable through the left side chassis opening down to the system board. e. Connect the data end of the cable to the SATA port. Hardware options installation...

  • Page 44: Memory Support

    For more information on the server memory support, see the Gen10 memory user guide on the Hewlett Packard Enterprise Information Library: http://www.hpe.com/info/enterprise-docs DIMM identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM.
  • Page 45 8GB 1Rx8 PC4-2400T-E 8GB 1Rx8 PC4-2400T-E Item Description Definition Capacity 8 GB 16 GB 32 GB 64 GB 128 GB Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank 8R = Octal-rank Data width on DRAM x4 = 4-bit x8 = 8-bit x16 = 16-bit Memory generation...

  • Page 46: Dimm Ranks

    DIMM ranks To understand and configure memory protection modes properly, an understanding of DIMM rank is helpful. Some DIMM configuration requirements are based on these classifications. A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory.

  • Page 47: Install The Dimm

    Disconnect all peripheral cables from the server. Remove the chassis cover on page 26. Install the DIMM on page 47. Install the chassis cover on page 27. Connect all peripheral cables to the server. Connect the power cord to the server power jack, and then to the AC source. Power up the server on page 22.

  • Page 48: Remove The Air Baffle From The Expansion Board

    Remove the system board assembly on page 28. If the expansion board is shipped with an air baffle attached, remove this baffle from the board. If the expansion board is shipped with a full-height bracket attached, replace it with a low-profile one. Install the expansion board.

  • Page 49: Install The Expansion Board

    2. Install the low-profile bracket on the expansion board. Install the expansion board Prerequisites Before you perform this procedure, make sure that you have T-15 Torx screwdriver available. Procedure 1. Identify the expansion slot compatible with the expansion board, and then remove the blank opposite that slot.

  • Page 50: Internal Usb Device Options

    2. Verify that any switches or jumpers on the expansion board are set properly. For more information, see the expansion board documentation. 3. Install the expansion board. Verify that the board is firmly seated in the slot. Internal USB device options The server has an internal USB 2.0 port that you can use to install internal USB devices such as: •...

  • Page 51: External Hpe Rdx Backup System Option

    For more information on any required setup or configuration procedure, see the USB device documentation. External HPE RDX Backup System option To install a simple, inexpensive, and reliable way to securely store your data backups, install an external HPE RDX Backup System. The backup system is a removable, ruggedized, hard disk drive system.

  • Page 52: Trusted Platform Module (Tpm) - China Import Restrictions

    For any compliance issues arising from your operation/usage of the TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. HPE will not be responsible for any related liabilities.

  • Page 53: Install The Trusted Platform Module Board

    Remove the system board assembly on page 28. Install the Trusted Platform Module board on page 53. Install the system board assembly on page 27. Install the chassis cover on page 27. Connect all peripheral cables to the server. 10. Connect the power cord to the server power jack, and then to the AC source. 11.

  • Page 54: Retaining The Recovery Key/Password

    Retaining the recovery key/password About this task The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/ password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.

  • Page 55: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 56: Solid State Drive Cabling

    Item Description P2 power supply cable LFF/SFF drive power cable LFF/SFF drive SATA cable Solid state drive cabling Item Description SSD power cable P3 power supply cable SSD SATA cable Solid state drive cabling...

  • Page 57: Optical Drive Cabling

    Optical drive cabling Item Description Optical drive power cable Optical drive SATA cable P3 power supply cable Fan cabling Optical drive cabling...

  • Page 58: Power Supply Cabling

    Power supply cabling Item PSU cable marker Description System board power cable LFF/SFF drive power cable Optical drive/SSD power cable Power supply cabling...

  • Page 59: Software And Configuration Utilities

    Offline Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HPE ProLiant MicroServer Gen10 website: http://www.hpe.com/server/microserver Aptio Setup Utility The Aptio Setup Utility is embedded in the system ROM. This utility enables you to perform a wide range of configuration activities, including the following: •...

  • Page 60: Boot Option Control

    Default configuration settings are sufficient for typical server operations. However, you can modify the configuration settings as needed. The system prompts you to access the Aptio Setup Utility every time the system is powered up. Boot option control This feature enables you: •...

  • Page 61: Clearing The Bios Settings By Using The Aptio Setup Utility

    • If there is a hardware compatibility issue of a known compatible component. • If the power-on password is forgotten. CAUTION: Be careful when clearing or altering the BIOS settings. Changing some settings might prevent the server from booting up correctly or might result in data loss. Clearing the CMOS resets the BIOS settings to their factory default state.

  • Page 62: Embedded Uefi Shell

    After five seconds, remove the jumper from pins 1 and 2, and move it back to the default position on pins 2 and 3. Install the system board assembly on page 27. Install the chassis cover on page 27. 10. Connect all peripheral cables to the server. 11.

  • Page 63: Secure Boot Configuration

    Although all formats support configuration tasks, some of the advanced tasks are available in only one format. In this server, HPE SSA can be accessed in both online and offline modes. In online mode, SSA is only accessible from the local server.

  • Page 64: Marvell Bios Utility

    Accessing the Marvell BIOS Utility under UEFI boot mode Procedure 1. Download the Marvell BIOS Utility package from the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc) and save the package in a USB key. 2. Attach the USB media to the server. 3. Reboot the server.

  • Page 65: Firmware Update

    Procedure Access the System ROM Flash component for your server from the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc) and save the package in a USB key. Copy the file to a USB device. Attach the USB device to the server.

  • Page 66: Online Flash Components

    For information about specific versions of a supported operating system, refer to the operating system support matrix. HPE Pointnext Portfolio HPE Pointnext deliver confidence, reduces risk and helps customers realize agility and stability. We help customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.

  • Page 67: Change Control And Proactive Notification

    Bulletins • Patches Let us know what commercial products you own and we will send you the latest updates to keep your business running smoothly. For more information, see the Hewlett Packard Enterprise website: http://www.hpe.com/info/pcn Change control and proactive notification...

  • Page 68: Troubleshooting

    Troubleshooting Troubleshooting resources For troubleshooting information about resolving common problems, comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance, see the HPE ProLiant MicroServer Gen10 Troubleshooting Guide at: http://www.hpe.com/support/microservergen10-TSG Troubleshooting...

  • Page 69: Specifications

    Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating 10% to 90% 28°C (82.4°F) maximum web bulb temperature (noncondensing) across the operating temperature range of 0°C to 40°C.

  • Page 70: 200 W Power Supply Specifications

    200 W power supply specifications Specification Value Input requirements Rated input voltage 100 V AC to 240 V AC Rated input frequency 50 Hz to 60 Hz Rated input current 3.5 A at 100 V AC Rated input power 244 W at 115 V AC Efficiency >82% at full load Power supply output...

  • Page 71: Warranty And Regulatory Information

    To view the warranty for your product, see the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products document, available at the Hewlett Packard Enterprise Support Center: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties...

  • Page 72: Turkey Rohs Material Content Declaration

    • Russia: • Belarus: • Kazakhstan: Local representative information Kazakh: • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9.

  • Page 73: Support And Other Resources

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 74: Documentation Feedback

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 75: Acronyms And Abbreviations

    Customer Self Repair DDR4 double data rate-4 host bus adapter HPE SSA HPE Smart Storage Administrator International Organization for Standardization large form factor LRDIMM load reduced dual in-line memory module PCIe Peripheral Component Interconnect Express...
  • Page 76 SATA serial ATA solid state drive Trusted Platform Module TMRA recommended ambient operating temperature UDIMM unregistered dual in-line memory module UEFI Unified Extensible Firmware Interface Acronyms and abbreviations...

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