Troubleshooting - Alcatel 2008D User Manual

Troubleshooting ..........

Before contacting the service centre, you are
advised to follow the instructions below:
•
Y ou are advised to fully charge (
battery for optimal operation.
•
A void storing large amounts of data in your
phone as this may affect its performance.
•
U se User Data Format and the Mobile
Upgrade tool to perform phone formatting
or software upgrading, ALL User phone data:
contacts, photos, messages and files will
be lost permanently.
and carry out the following checks:
My phone is frozen or can't switch on
•
C heck the battery contacts, remove and
reinstall your battery, then turn your phone on
•
C heck the battery power level, charge for at
least 20 minutes
•
I f it still does not work, please use User
Data Format to reset the phone or Mobile
Upgrade to upgrade software
My phone has not responded for several
minutes
•
R estart your phone by pressing and holding
the key
) the
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