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AMD Radeon™ R9 380 Series Graphics User Guide / Owner's Manual Part Number: 55726_enu_1.00...
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Terms and limitations applicable to the purchase or use of AMD’s products are as set forth in a signed agreement between the parties or in AMD's Standard Terms and Conditions of Sale.
Chapter 1 Getting Started Before you begin installing your new AMD Radeon™ R9 380 Series graphics card (P/N: 102-C766xx-xx), make sure that you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter.
2 Getting Started One AMD CrossFire internal bridge interconnect per additional board • (included). 600-watt or better power supply with four 6-pin power connectors. • 8 GB (or greater) of system memory is recommended. • System case that allows for good airflow and cooling (highly recommended).
If needed, remove any old graphics card(s). Install the new graphic card. Reassemble and connect your computer system and display(s). Start the computer system and install the new AMD drivers and configuration software. Restart the computer system. 2.2 Installing the Graphics Card 1.
13. Turn on the monitor, and then the computer. If you have properly installed the graphics card, the computer should start normally. Proceed to install the software and drivers for your AMD Radeon™ R9 380 Series graphics card. 2.3 AMD Drivers and Software Drivers are small but important programs that enable an operating system to communicate with a piece of hardware, such as a graphics card.
This section describes how to configure displays and lists available display connections for your graphics card. 3.1 Baseplate Connections The following figure shows the display connections that are available on your AMD Radeon™ R9 380 Series graphics card. Note: The baseplate may not appear exactly as depicted.
3.3 Connecting Displays AMD Eyefinity technology is a solution that allows up to six displays to be simultaneously run off a single graphics card. The AMD Radeon™ R9 380 Series graphics card is capable of AMD Eyefinity technology and can support Ultra HD resolutions via the DisplayPort and HDMI connections.
1. Turn off your computer and display. 2. Plug the adapter into the connection from your AMD Radeon graphics card and tighten the thumbscrews (if there are any). 3. Connect your display's cable to the adapter and tighten the thumbscrews (if there are any).
AMD graphics driver that can be downloaded from the Drivers and Support page at http://support.amd.com. When AMD CrossFire is enabled, the graphics processor in one of the cards acts as the primary processor; this card is known as the primary graphics card. Graphics- rendering tasks are shared between all available processors to accelerate displays that are connected to the primary card.
Note: Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card. 5.1.1 Graphics Card Installation Troubleshooting For more advanced troubleshooting information, contact AMD Customer Care at http://support.amd.com. 5.1.1.1 The graphics card doesn't fit any of the motherboard slots.
AMD CrossFire. This will cause AMD CrossFire to reduce the amount of memory on the card with the most amount of memory to match the memory size of the graphics card with the least amount of memory.
See your motherboard's manual to determine which is the primary PCIe slot. 5.1.2.4 3D Client is Active You will not be able to start AMD CrossFire if a 3D application, game, or video playback, such as a DVD movie, is running.
For more troubleshooting steps, see knowledgebase GPU-10: Inability to Select a Specific Resolution for a Display Device. 5.2 Customer Care The AMD Customer Care Web site has number of helpful resources, including a knowledgebase of FAQs and the AMD Radeon Workstation Graphics Web Ticket Submission Page.
If you experience difficulties with your AMD Radeon™ product, you can contact AMD Customer Care in the following ways. The latest contact information and tips for faster service can be found on the AMD Global Technical Support page at http://support.amd.com.
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