2N IP Solo Installation Manual
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2N IP Solo Installation Manual

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®
2N Helios IP Solo
IP Intercom
Installation Manual
Firmware:
Version:
2.9
www.2n.cz

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  • Page 1 ® 2N Helios IP Solo IP Intercom Installation Manual Firmware: Version: www.2n.cz...
  • Page 2 2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www. faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...".
  • Page 3 The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our products.
  • Page 4 3.2 Intercom Control as Viewed by External User 3.3 Intercom Control as Viewed by Internal User 3.4 Maintenance 3.5 Downloads 4. Technical Parameters 5. Supplementary Information 5.1 Troubleshooting 5.2 Directives, Laws and Regulations 5.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 4/66...
  • Page 5 1. Product Overview Here is what you can find in this section: 1.1 Components and Associated Products 1.2 Terms and Symbols 2N TELEKOMUNIKACE a.s., www.2n.cz 5/66...
  • Page 6 Basic Features ® Helios IP Solo is an elegant and reliable intercom equipped with lots of useful functions. Thanks to SIP support and compatibility with major brands of PBX ® manufacturers, it can benefit from using VoIP networks. Helios IP Solo...
  • Page 7 HTTP server for configuration SNTP client for time synchronisation RTSP server for audio and video streaming, ONVIF compatible SMTP client for email sending, Picture to Email feature TFTP/HTTP client for automated firmware and configuration upgrade and update 2N TELEKOMUNIKACE a.s., www.2n.cz 7/66...
  • Page 8 1.1 Components and Associated Products Main Units Part No. 9155301CF Main unit Flush mount Part No. 9155301CS Main unit Surface mount 2N TELEKOMUNIKACE a.s., www.2n.cz 8/66...
  • Page 9 For not flat surface installation Choose the proper frame and, if necessary, mounting box type depending on your ® ® particular Helios IP Solo installation needs. Helios IP Solo is designed for outdoor applications and requires no additional roof. 2N TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 10 On the panel’s display not only can you find out who is at the door, but also start a conversation with the visitor, open the lock or turn on the light in the entrance hall. 2N TELEKOMUNIKACE a.s., www.2n.cz 10/66...
  • Page 11 IP network. Touchscreen and keyboard control. Part No. 91378358 Grandstream GXV3275 VoIP telephone GXV3275 is the successor to the popular GXV3175 model, which allows comfortable video calls in the IP network. Touchscreen control. 2N TELEKOMUNIKACE a.s., www.2n.cz 11/66...
  • Page 12 BEFO 11211MB with mechanical blocking 12 V / 230 mA DC low consumption Enables mechanically close or open the lock. When opened, the lock is open all the time. When closed, it behaves as standart electrical lock. 2N TELEKOMUNIKACE a.s., www.2n.cz 12/66...
  • Page 13 The failsafe lock is closed when electricity is switched on. When electricity is interrupted, the lock is opened. It contains a built-in contact to indicate whether the door is open or closed. FAQ: Electric locks – Difference between locks in 2N Helios IP accesories 2N TELEKOMUNIKACE a.s., www.2n.cz 13/66...
  • Page 14 Part No. 91341481E Stabilised 12 V / 2 A power supply needs to be used when no PoE is available. Part No. 932928 For external power supply of the lock with 12 V AC voltage. 2N TELEKOMUNIKACE a.s., www.2n.cz 14/66...
  • Page 15 (2 wires) from your original door bell or door intercom to connect any IP device. You don’t have to ® configure anything, and you only need one 2N 2Wire unit at each end of the cable and a power source connected to at least one of these units.
  • Page 16 Part No. 9137411E External IP Relay – 4 outputs, PoE Standalone IP device which can be controlled by HTTP commands sent by Helios IP intercom, which can thus control devices on unlimited distance. 2N TELEKOMUNIKACE a.s., www.2n.cz 16/66...
  • Page 17 Part No. 9159012 Magnetic door contact Set for installation on a door, enabling the status of door opening to be ascertained. Used when the intercom is used for door protection, to detect when the door is not 2N TELEKOMUNIKACE a.s., www.2n.cz 17/66...
  • Page 18 Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. Useful information for quick and efficient functionality. Note Routines or advice for efficient use of the device. 2N TELEKOMUNIKACE a.s., www.2n.cz 18/66...
  • Page 19 2. Description and Installation Here is what you can find in this section: 2.1 Before You Start 2.2 Mechanical Installation 2.3 Electric Installation 2.4 Extending Module Connection 2.5 Completion 2N TELEKOMUNIKACE a.s., www.2n.cz 19/66...
  • Page 20 Product Completeness Check ® Before you start please check whether the contents of the package of your new 2N Helios IP Solo complies with the following list. ® 1x 2N Helios IP Solo Surface installation Installation manual 1x frame for suface installation...
  • Page 21 (Part 9155017 Flush mounting – plasterboard What you need for mounting: a properly cut hole as instructed in the box package ® Helios IP Solo , flush mounting boxes (Part No. 9155017 2N TELEKOMUNIKACE a.s., www.2n.cz 21/66...
  • Page 22 Surface mounting concrete and steel structures, entry barrier columns, interior, etc. What you need for mounting: ® Helios IP Solo For not flat surface we recommend to use the module number backplate Part No. 9155068 Warning ® Helios IP Solo is not suitable for installation on glass.
  • Page 23 You are advised to buy the flush mounting boxes in advance and commission your building company to do the masonry for you. This approach helps you put your intercom exactly in the vertical position. 2N TELEKOMUNIKACE a.s., www.2n.cz 23/66...
  • Page 24 (especially onto the sealing surface). ® Never turn Helios IP Solo to align the box assembly after mounting. Make sure that the flush mounting boxes have been installed accurately. Check the plasterboard wall and room interior pressure values. If the difference between the values is too great (as a result, e.g., of...
  • Page 25 Eliminate the risk of personal injury! Surface mounting is not recommended for narrow passages or places where people's attention is distracted by something else. The manufacturer shall not be liable for injuries in such cases! Module Installation 2.2.1 Main Unit Mounting 2N TELEKOMUNIKACE a.s., www.2n.cz 25/66...
  • Page 26 2.2.1 Main Unit Mounting Flush mounting – classic bricks and plasterboard 2N TELEKOMUNIKACE a.s., www.2n.cz 26/66...
  • Page 27 2N TELEKOMUNIKACE a.s., www.2n.cz 27/66...
  • Page 28 2N TELEKOMUNIKACE a.s., www.2n.cz 28/66...
  • Page 29 2N TELEKOMUNIKACE a.s., www.2n.cz 29/66...
  • Page 30 Wall (surface) mounting 2N TELEKOMUNIKACE a.s., www.2n.cz 30/66...
  • Page 31 2N TELEKOMUNIKACE a.s., www.2n.cz 31/66...
  • Page 32 2N TELEKOMUNIKACE a.s., www.2n.cz 32/66...
  • Page 33 Wall (surface) mounting using backplate 2N TELEKOMUNIKACE a.s., www.2n.cz 33/66...
  • Page 34 2N TELEKOMUNIKACE a.s., www.2n.cz 34/66...
  • Page 35 2N TELEKOMUNIKACE a.s., www.2n.cz 35/66...
  • Page 36 2N TELEKOMUNIKACE a.s., www.2n.cz 36/66...
  • Page 37 2.3 Electric Installation ® This subsection describes how to install the modules, how to connect the 2N Helios IP Solo main unit to the power supply and LAN and how to connect other elements. Caution The device must be part of the electrical system of the building.
  • Page 38 PoE Power Supply ® Helios IP Solo is compatible with the PoE 802.3af (Class 0–12,95 W) technology and can be fed directly from the LAN via the compatible network elements. If your LAN does not support this technology, insert a PoE injector, Part No. 91378100, ®...
  • Page 39 < 1.5 V OUT1 OUT1 terminals of active input for 2N® Helios IP Security Relay or electric lock connection 8 up to 12 V DC depending on power supply (PoE: 10 V; adaptor: power supply voltage minus 2 V), max. 600 mA...
  • Page 40 Device Restart Factory Reset ® Helios IP Solo is equipped with a RESET button. Press the button shortly (< 1 s) to restart the system without changing configuration. Follow the instructions below to identify the current IP address Press and hold the RESET button.
  • Page 41 Wait until the red LED goes off (approx. 5 s). Wait until the green LED goes off and the red LED comes on again (approx. 5 s). Wait until the red LED goes off (another 5 s). Release the RESET button. 2N TELEKOMUNIKACE a.s., www.2n.cz 41/66...
  • Page 42 For this way of protection we recommend a diode 1 A / 1000 V (e.g., 1N4007, 1N5407, 1N5408) connected antiparallel to the device. 2N TELEKOMUNIKACE a.s., www.2n.cz 42/66...
  • Page 43 Helios IP Security Relay is a device installed between an intercom (outside ® the secured area) and the electric lock (inside the secured area). The 2N Helios IP Security Relay includes a relay that can only be activated if the valid opening code is received from the intercom.
  • Page 44 IP’ terminals. Press the Departure button to activate the output for 5 seconds. Status signalling: Green LED Red LED Status blinking Operational mode Activated output blinking blinking Programming mode – waiting for initialisation blinking Error – wrong code received 2N TELEKOMUNIKACE a.s., www.2n.cz 44/66...
  • Page 45 ® Helios IP Security Relay using the instructions above. ® FAQ: 2N Helios IP Security Relay – what is it and how to use it with 2N Helios IP intercom? ® Video Tutorial: Door intercoms 2N Helios IP Security Relay 2N TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 46 Connection: 2N TELEKOMUNIKACE a.s., www.2n.cz 46/66...
  • Page 47 Lift up the button door. The 5-button module buttons have just one door. Remove the used nametag and insert a new one. Close the button door. Replace the frame. Frame Replacement Check the frame sealing before replacing the frame. Version A 2N TELEKOMUNIKACE a.s., www.2n.cz 47/66...
  • Page 48 Make sure that all holes are filled with some waterproof material – the top part, around the cables and the screws. Use silicone or some other sealant to seal the box against the wall if uneven to avoid water leakage and wall damping.. 2N TELEKOMUNIKACE a.s., www.2n.cz 48/66...
  • Page 49 3. Function and Use ® This section describes the basic and extending functions of the the 2N Helios IP Solo product. Here is what you can find in this section: 3.1 Configuration 3.2 Intercom Control as Viewed by External User 3.3 Intercom Control as Viewed by Internal User...
  • Page 50 Press the quick dial button on the main unit 5 times. ® Helios IP Solo will read its IP address. If the address is 0.0.0.0, it means that the intercom has not obtained the IP address from the DHCP server.
  • Page 51 Up to 2 s intervals are allowed between the presses. Dynamic/Static IP Address Switching Take the following steps to switch the dynamic and static IP address mode in ® Helios IP Solo ® Connect (or, if connected, disconnect and reconnect) Helios IP Solo to the power supply.
  • Page 52 IP address: 192.168.1.100 Network mask: 255.255.255.0 Default gateway: 192.168.1.1 Note Be sure to press the button sequence within thirty seconds after the sound signal for security reasons. Up to 2 s intervals are allowed between the presses. 2N TELEKOMUNIKACE a.s., www.2n.cz 52/66...
  • Page 53 Intercom Configuration / Hardware / Keyboard subsection of Configuration Manual. Calling to Phone Book Position ® Helios IP Solo Phone Book can contain up to 1999 programmable positions. 2N TELEKOMUNIKACE a.s., www.2n.cz 53/66...
  • Page 54 Calling to 2N ® Helios IP Solo ® Helios IP Solo allows you to answer incoming calls. Set the required parameters in the Incoming calls group; refer to the Intercom Configuration / Services / Phone / Calls subsection of Configuration Manual.
  • Page 55 Use suitable cleaning agents for glass lens cleaning (cleaners for glasses, optic devices screens, etc.) Clean the device in dry weather in order to make waste water evaporate quickly. Warning Prevent water from getting inside the intercom. Do not use alcohol-based cleaners. 2N TELEKOMUNIKACE a.s., www.2n.cz 55/66...
  • Page 56 3.5 Downloads Templates Nameplates Software 2N® Helios IP eye 1.1.4.0.19 2N® Helios IP network scanner 3.0.4 2N TELEKOMUNIKACE a.s., www.2n.cz 56/66...
  • Page 57 Frame rate: up to 30 snapshots/s Sensor sensitivity: 5.6 V/lux-sec (550 nm) View angle: 128 ° (H), 95 ° (V), 134 ° (D) Infrared light: yes Sensor sensitivity without IR light: 0,1 Lux ± 20 % 2N TELEKOMUNIKACE a.s., www.2n.cz 57/66...
  • Page 58 Passive switch: NO/NC contact, up to 30 V / 1 A AC/DC Active switch output: 8 up to 12 V DC depending on power supply (PoE: 10 V; adaptor: power supply voltage minus 2 V), max. 600 mA 2N TELEKOMUNIKACE a.s., www.2n.cz 58/66...
  • Page 59 ® Tamper switch is part of the 2N Helios IP Solo Mechanical properties Cover: robust zinc casting with surface finish (minor surface shade nuances are acceptable) Working temperature: -40 °C – 60 °C Working relative humidity: 10 % – 95 % (non-condensing) Storing temperature: -40 °C –...
  • Page 60 5. Supplementary Information Here is what you can find in this section: 5.1 Troubleshooting 5.2 Directives, Laws and Regulations 5.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 60/66...
  • Page 61 5.1 Troubleshooting For the most frequently asked questions refer to faq.2n.cz 2N TELEKOMUNIKACE a.s., www.2n.cz 61/66...
  • Page 62 5.2 Directives, Laws and Regulations Europe ® Helios IP Solo conforms to the following directives and regulations: Directive 1999/5/EC of the European Parliament and of the Council, of 9 March 1999 - on radio equipment and telecommunications terminal equipment and the mutual...
  • Page 63 Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. 2N TELEKOMUNIKACE a.s., www.2n.cz 63/66...
  • Page 64 The consumer shall, at its own expense, obtain software protection of the product. The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software. 2N TELEKOMUNIKACE a.s., www.2n.cz 64/66...
  • Page 65 Make sure that the devices to be disposed of are complete. Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited either. 2N TELEKOMUNIKACE a.s., www.2n.cz 65/66...
  • Page 66 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Phone: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz v2.9 2N TELEKOMUNIKACE a.s., www.2n.cz 66/66...

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