Brother HL-L8260CDN Online User's Manual
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Brother HL-L8260CDN Online User's Manual

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Online User's Guide
HL-L8260CDN
HL-L8260CDW
HL-L8360CDW
HL-L9310CDW
© 2017 Brother Industries, Ltd. All rights reserved.

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  • Page 1 Online User's Guide HL-L8260CDN HL-L8260CDW HL-L8360CDW HL-L9310CDW © 2017 Brother Industries, Ltd. All rights reserved.

  • Page 2: Table Of Contents

    Home > Table of Contents Table of Contents Before You Use Your Brother Machine ....................1 Definitions of Notes ............................2 Trademarks ..............................3 Important Note ............................... 4 Introduction to Your Brother Machine....................5 Before Using Your Machine ........................... 6 Front View and Back View ..........................
  • Page 3 Network Management Software and Utilities ....................76 Learn about Network Management Software and Utilities ..............77 Additional Methods of Configuring Your Brother Machine for a Wireless Network ........78 Before Configuring Your Brother Machine for a Wireless Network............. 79 Configure Your Machine for a Wireless Network................80 Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected ™...
  • Page 4 Register an External IC Card Reader....................253 Troubleshooting ..........................254 Error and Maintenance Messages ......................255 Error Messages When Using the Brother Web Connect Feature .............. 264 Paper Jams ..............................266 Paper is Jammed in the MP tray ...................... 267 Paper is Jammed in the Paper Tray ....................
  • Page 5 Change Machine Settings from Your Computer..................378 Change Machine Settings Using Web Based Management ............379 Appendix............................383 Specifications ............................. 384 How to Enter Text on Your Brother Machine ....................390 Supplies ..............................392 Important Information About Toner Cartridge Life ..................397 Accessories..............................398...

  • Page 6: Before You Use Your Brother Machine

    Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Trademarks • Important Note...

  • Page 7: Definitions Of Notes

    Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.

  • Page 8: Trademarks

    Intel is a trademark of Intel Corporation in the U.S. and/or other countries. Evernote is a trademark of Evernote Corporation and used under a license. The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license.

  • Page 9: Important Note

    Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Not all models are available in all countries.

  • Page 10: Introduction To Your Brother Machine

    Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Front View and Back View • Control Panel Overview • Touchscreen LCD Overview • How to Navigate the Touchscreen LCD • ®...

  • Page 11: Before Using Your Machine

    Home > Introduction to Your Brother Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver. • For USB or network cable users: Make sure the interface cable is physically secure.

  • Page 12: Front View And Back View

    Home > Introduction to Your Brother Machine > Front View and Back View Front View and Back View HL-L8260CDN/HL-L8260CDW Front View Back View 1. Face down output tray support flap (support flap) 2. Face down output tray 3. Front cover release button 4.
  • Page 13 9. USB port 10. USB accessory port (HL-L9310CDW) 11. (For wired network models) 10BASE-T / 100BASE-TX / 1000BASE-T port 12. AC power connector / cord 13. Back cover (Face up output tray) Related Information • Introduction to Your Brother Machine...

  • Page 14: Control Panel Overview

    Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview The control panel may vary depending on your model. HL-L8260CDN/HL-L8260CDW 1. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine.
  • Page 15 Press to configure a wireless network. When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless...
  • Page 16 HL-L8360CDW/HL-L9310CDW 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the Touchscreen. 2. Menu buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. 3.
  • Page 17 Related Information • Introduction to Your Brother Machine...

  • Page 18: Touchscreen Lcd Overview

    Displays the remaining toner life. Press to access the [Toner] menu. [Settings] Press to access the [Settings] menu. Use the Settings menu to access all of your Brother machine's settings. If Setting Lock has been turned on, a lock icon appears on the LCD. You must unlock the machine to change any settings.
  • Page 19 The warning icon appears when there is an error or maintenance message; press to view it, and then press to return to Ready Mode. NOTE This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. Related Information • Introduction to Your Brother Machine...

  • Page 20: How To Navigate The Touchscreen Lcd

    Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD How to Navigate the Touchscreen LCD Related Models: HL-L8360CDW/HL-L9310CDW Press your finger on the LCD to operate it. To display and access all the options, press a or b on the LCD to scroll through them.
  • Page 21 5. Press[Med]. 6. Press Related Information • Introduction to Your Brother Machine...

  • Page 22: Access Brother Utilities (Windows ® )

    Introduction to Your Brother Machine > Access Brother Utilities (Windows ® Access Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: ®...
  • Page 23 Related Information • Introduction to Your Brother Machine ® • Uninstall the Brother Software and Drivers (Windows...

  • Page 24: Uninstall The Brother Software And Drivers (Windows ® )

    ® ® • (Windows 8 and Windows Server 2012) Tap or click (Brother Utilities) either on the Start screen or the desktop. ® ® • (Windows 8.1 and Windows Server 2012 R2) Move your mouse to the lower left corner of the Start screen and click (if you are using a touch- based device, swipe up from the bottom of the Start screen to bring up the Apps screen).

  • Page 25: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Using Special Paper...

  • Page 26: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Using the Multi‑purpose Tray (MP Tray)

  • Page 27: Load And Print Using The Paper Tray

    Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray • Printing Problems • Error and Maintenance Messages...

  • Page 28: Load Paper In The Paper Tray

    Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type.
  • Page 29 7. Lift the support flap to prevent paper from sliding off the output tray. Related Information • Load and Print Using the Paper Tray • Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray...

  • Page 30: Using The Paper Tray

    For automatic 2-sided printing (long edge binding) • face up • bottom edge toward the front of the paper tray >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a. Select [Printer]. Press OK. b. Select [2-sided]. Press OK.

  • Page 31: Load And Print Using The Multi-Purpose Tray (Mp Tray)

    Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) Load and Print Using the Multi‑purpose Tray (MP Tray) You can load letterhead, coloured paper, thin paper, thick paper, recycled paper, bond paper, labels, glossy paper, up to 50 sheets of plain paper, or up to ten envelopes in the MP tray.
  • Page 32 Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load Paper in the Multi‑purpose Tray (MP Tray) Load Paper in the Multi‑purpose Tray (MP Tray) When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
  • Page 33 • Make sure the paper is below the maximum paper mark (1). • Place the paper's leading edge (top of paper) between the and b arrows (2). • When using glossy paper, load only one sheet at a time in the MP tray to avoid a paper jam. •...

  • Page 34: Using The Mp Tray

    For automatic 2-sided printing (long edge binding) • face down • bottom edge first >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a. Select [Printer]. Press OK. b. Select [2-sided]. Press OK.
  • Page 35 Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Labels Using the MP Tray Load and Print Labels Using the MP Tray When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine.
  • Page 36 • Make sure the paper is below the maximum paper mark (1). • Place the paper's leading edge (top of paper) between the and b arrows (2). 6. Change your print preferences in the Print screen before sending the print job from your computer. 7.
  • Page 37 Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Envelopes Using the MP Tray Load and Print Envelopes Using the MP Tray You can load up to ten envelopes in the MP tray. Before loading, press the corners and sides of the envelopes to make them as flat as possible.
  • Page 38 6. Load paper with the printing surface face up in the MP tray. • Load up to 10 envelopes in the MP tray with the printing surface face up. Make sure the envelopes are below the maximum paper mark (1). Loading more than 10 envelopes may cause paper jams. •...

  • Page 39: Paper Settings

    Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting...

  • Page 40: Change The Paper Size And Paper Type

    Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1.

  • Page 41: Change The Check Paper Size Setting

    When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray or load paper using the MP tray, asking if you changed the paper size and paper type. The default setting is On. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1.

  • Page 42: Unprintable Area

    Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonly- used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using.

  • Page 43: Using Special Paper

    • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Related Information • Paper Handling...

  • Page 44: Print

    Home > Print Print • ® Print from Your Computer (Windows • Print from Your Computer (Macintosh) • Cancel a Print Job • Test Print...

  • Page 45: Print From Your Computer (Windows ® )

    ® Home > Print > Print from Your Computer (Windows ® Print from Your Computer (Windows • ® Print a Document (Windows • ® Print Settings (Windows • ® Secure Print (Windows • ® Change the Default Print Settings (Windows •...

  • Page 46: Print A Document (Windows ® )

    ® Print a Document (Windows 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray.
  • Page 47 Related Information ® • Print from Your Computer (Windows ® • Print Settings (Windows...

  • Page 48: Print Settings (Windows ® )

    ® ® Home > Print > Print from Your Computer (Windows > Print Settings (Windows ® Print Settings (Windows Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 49 5. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document. 6. Colour / Mono Select the Colour/Mono settings to use. NOTE •...
  • Page 50 2-sided Settings button Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each orientation. 10. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page.
  • Page 51 2. Reverse Print Select this option to rotate the printed image 180 degrees. 3. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 4.

  • Page 52: Secure Print (Windows ® )

    >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Advanced tab.
  • Page 53 You must set a separate password for each document. 7. Type the User Name and Job Name in the text field, if needed. 8. Click OK, to close the Secure Print Settings window. 9. Click OK. 10. Complete your print operation. 11.

  • Page 54: Change The Default Print Settings (Windows ® )

    Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
  • Page 55 Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.

  • Page 56: Print A Document Using The Br-Script3 Printer Driver (Postscript ® 3 ™ Language Emulation) (Windows ® )

    Select Machine section, and then select the PS Driver check box. 1. Select the print command in your application. 2. Select Brother XXX-XXXX BR-Script3 (where XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 57: Monitor The Status Of The Machine From Your Computer (Windows ® )

    ® (Windows 8 and Windows Server 2012) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. ® ® (Windows 8.1 and Windows Server...

  • Page 58: Print From Your Computer (Macintosh)

    Home > Print > Print from Your Computer (Macintosh) Print from Your Computer (Macintosh) • Print a Document (Macintosh) • Print Options (Macintosh) • Secure Print (Macintosh) • ® ™ Print a Document Using the BR-Script3 Printer Driver (PostScript language emulation) (Macintosh) •...

  • Page 59: Print A Document (Macintosh)

    1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Type the number of copies you want in the Copies field.

  • Page 60: Print Options (Macintosh)

    Home > Print > Print from Your Computer (Macintosh) > Print Options (Macintosh) Print Options (Macintosh) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 61 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
  • Page 62 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
  • Page 63 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
  • Page 64 Quiet Mode Select this option to reduce printing noise. Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing. Color Settings 1. Color Mode Select the colour mode to suit your preference. 2.
  • Page 65 Secure Print 1. Secure Print This feature ensures that confidential or sensitive documents do not print until you enter a password on the machine's control panel. Related Information • Print from Your Computer (Macintosh) • Print a Document (Macintosh)

  • Page 66: Secure Print (Macintosh)

    1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select the Secure Print option. The Secure Print options appear.
  • Page 67 After you have printed the secured data, it will be cleared from the machine's memory. Related Information • Print from Your Computer (Macintosh)

  • Page 68: Print A Document Using The Br-Script3 Printer Driver (Postscript ® 3 ™ Language Emulation) (Macintosh)

    (Macintosh) ® The BR-Script3 printer driver lets you print PostScript data more clearly. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the PS driver (BR-Script3 printer driver). • Make sure you have added the BR-Script3 printer driver from Print & Scan or Printers & Scanners in the System Preferences list on your Macintosh.

  • Page 69: Monitor The Status Of The Machine From Your Computer (Macintosh)

    To view the latest machine status while the Status Monitor window is open, click the icon. You can set the interval at which the software updates machine status information. Click Brother Status Monitor in the menu bar, and then select Preferences.
  • Page 70 Related Information • Print from Your Computer (Macintosh) • Printing Problems • Calibrate Colour Output...

  • Page 71: Cancel A Print Job

    Home > Print > Cancel a Print Job Cancel a Print Job >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press Cancel. To cancel multiple print jobs, press and hold Cancel for four seconds. HL-L8360CDW/HL-L9310CDW 1. Press To cancel multiple print jobs, press and hold for four seconds.

  • Page 72: Test Print

    Print > Test Print Test Print If there are problems with print quality, follow these instructions to do a test print: >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a. Select [Printer]. Press OK.

  • Page 73: Print Data Directly From A Usb Flash Drive

    Home > Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive You can print photos directly from digital camera media or a USB flash drive. Supported file types are PDF, JPEG, TIFF, XPS, and PRN. •...

  • Page 74: Compatible Usb Flash Drives

    Home > Print Data Directly from a USB Flash Drive > Compatible USB Flash Drives Compatible USB Flash Drives IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard. Other USB devices are not supported. Compatible USB Flash Drives USB Class USB Mass Storage Class...

  • Page 75: Print Data Directly From A Usb Flash Drive Or Digital Camera Supporting Mass Storage

    USB direct interface. USB port location (Front View) USB port location (Back View) The back view illustration shows the HL-L9310CDW. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Connect your USB flash drive or digital camera to the USB direct interface.

  • Page 76: Paper Type

    • To change the settings, press a or b to select the print settings you want to change: [Paper Size] [Paper Type] [Multiple Page] [Orientation] [2-sided] [Collate] [Tray Use] [Print Quality] [PDF Option] [Output Colour] Depending on the file type, some of these settings may not appear. 4.

  • Page 77: Print Quality

    • [Tray Use] • [Print Quality] • [PDF Option] Depending on the file type, some of these settings may not appear. 5. Press [OK]. 6. Enter the number of copies you want. 7. Press [Mono Start] or [Colour Start] to print the data. 8.

  • Page 78: Create A Prn File For Direct Printing (Windows ® )

    ® Home > Print Data Directly from a USB Flash Drive > Create a PRN File for Direct Printing (Windows ® Create a PRN File for Direct Printing (Windows These instructions may vary depending on your print application and operating system. 1.

  • Page 79: Network

    Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...

  • Page 80: Supported Basic Network Features

    Status Monitor Driver Deployment Wizard Vertical Pairing • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com download the latest version of Brother's BRAdmin Light. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com...

  • Page 81: Network Management Software And Utilities

    Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer •...

  • Page 82: Learn About Network Management Software And Utilities

    LAN. BRAdmin Professional 3 can also log activity of Brother devices on your network and export the log data. For users who want to monitor locally-connected machines, install the Print Auditor Client software on the client computer. This utility allows you to use BRAdmin Professional 3 to monitor machines that are connected to a client computer via the USB interface.

  • Page 83: Additional Methods Of Configuring Your Brother Machine For A Wireless Network

    > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network •...

  • Page 84: Before Configuring Your Brother Machine For A Wireless Network

    • Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.

  • Page 85: Configure Your Machine For A Wireless Network

    For Windows , follow these instructions: • For Macintosh, click Driver Download to go to the Brother Solutions Center. Follow the on-screen instructions to install printer drivers. 2. The opening screen appears automatically. Choose your language, and then follow the on-screen instructions.

  • Page 86: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)

    If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 87 You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com. Related Information •...

  • Page 88: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
  • Page 89 Routers or access points that support WPS are marked with this symbol: >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [WLAN] option, and then press OK. 3.
  • Page 90 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 91 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 92: Configure Your Machine For A Wireless Network Using The Machine's Control Panel Setup Wizard

    WEP key only. • If you need assistance during setup and want to contact Brother customer service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
  • Page 93 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 94 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 95: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast

    WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press a or b to select the [Network] option, and then press OK.
  • Page 96 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 97 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 98: Configure Your Machine For An Enterprise Wireless Network

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network Related Models: HL-L8260CDW/HL-L8360CDW/HL-L9310CDW >> HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDW Before configuring your machine, we recommend writing down your wireless network settings.
  • Page 99 User ID Password Mode Method Infrastructure EAP-FAST/MS- Brother 12345678 CHAPv2 • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate.
  • Page 100 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 101 User ID Password Mode Method Infrastructure EAP-FAST/MS- Brother 12345678 CHAPv2 • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate.
  • Page 102 You have completed the wireless network setup. To install drivers and software necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com. Related Information •...

  • Page 103: Use Wi-Fi Direct

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
  • Page 104 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android ® device, Windows device, iPhone, iPod touch, or iPad, without using an access point.
  • Page 105 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
  • Page 106 Method of Wi-Fi Protected Setup (WPS). To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
  • Page 107 • Configure Your Wi-Fi Direct Network Manually...
  • Page 108 • When your Brother machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK.
  • Page 109 4. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
  • Page 110 8. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
  • Page 111 Related Information • Configure Your Wi-Fi Direct Network • Wi-Fi Direct Network Configuration Overview...
  • Page 112 Press b to enter a PIN displayed by your mobile device in the machine. Press OK, and then go to the next step. If your mobile device does not display a PIN, press Cancel on your Brother machine. Go back to the first step and try again.
  • Page 113 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
  • Page 114 10. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
  • Page 115 6. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
  • Page 116 6. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.

  • Page 117: Advanced Network Features

    Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Print the WLAN Report • Configure the SNTP Protocol Using Web Based Management...

  • Page 118: Print The Network Configuration Report

    The machine prints the Network Configuration Report. 3. Press Related Information • Advanced Network Features • Where Can I Find My Brother Machine's Network Settings? ® • Use the Network Connection Repair Tool (Windows • Access Web Based Management •...

  • Page 119: Print The Wlan Report

    Related Information • Advanced Network Features • Wireless LAN Report Error Codes • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly...
  • Page 120 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
  • Page 121 Try starting again after few minutes in order to avoid effects from other access points. Related Information • Print the WLAN Report • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly ™ •...

  • Page 122: Configure The Sntp Protocol Using Web Based Management

    5. Click the Protocol menu in the left navigation bar. 6. Select the SNTP check box to activate the settings. 7. Click Submit. 8. Restart your Brother machine to activate the configuration. 9. Next to the SNTP check box, click Advanced Settings and follow the instructions below: Option...
  • Page 123 Option Description Primary SNTP Server Type the server address (up to 64 characters). Address The secondary SNTP server address is used as a backup to the primary Secondary SNTP Server SNTP server address. If the primary server is unavailable, the machine will Address contact the secondary SNTP server.

  • Page 124: Technical Information For Advanced Users

    Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Gigabit Ethernet (Wired Network Only) • Reset the Network Settings to the Factory Settings...

  • Page 125: Gigabit Ethernet (Wired Network Only)

    Home > Network > Technical Information for Advanced Users > Gigabit Ethernet (Wired Network Only) Gigabit Ethernet (Wired Network Only) Your machine supports 1000BASE-T Gigabit Ethernet. To connect to a 1000BASE-T Gigabit Ethernet Network, you must set the machine’s Ethernet link mode to Auto from the machine’s control panel or Web Based Management (web browser).
  • Page 126 Home > Network > Technical Information for Advanced Users > Gigabit Ethernet (Wired Network Only) > Configure the Gigabit Ethernet Settings Using Web Based Management Configure the Gigabit Ethernet Settings Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).

  • Page 127: Reset The Network Settings To The Factory Settings

    • You can also reset the print server to its factory settings using BRAdmin Light, BRAdmin Professional 3, or Web Based Management. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the [Network] option, and then press OK.

  • Page 128: Security

    Home > Security Security • Lock the Machine Settings • Network Security Features...

  • Page 129: Lock The Machine Settings

    Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service. •...

  • Page 130: Setting Lock Overview

    Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. •...
  • Page 131 Lock the Machine Settings > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a. Select [General Setup]. Press OK. b. Select [Setting Lock]. Press OK.
  • Page 132 > Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a. Select [General Setup]. Press OK. b. Select [Setting Lock]. Press OK.
  • Page 133 Lock the Machine Settings > Setting Lock Overview > Turn Setting Lock On Turn Setting Lock On >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a. Select [General Setup]. Press OK. b. Select [Setting Lock]. Press OK.

  • Page 134: Network Security Features

    Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Secure Function Lock 3.0 • ® Use Active Directory Authentication • Use LDAP Authentication • Manage Your Network Machine Securely Using SSL/TLS • Manage Your Network Machine Securely Using IPsec •...

  • Page 135: Before Using Network Security Features

    > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.

  • Page 136: Secure Function Lock 3.0

    Security > Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management •...
  • Page 137 • Print ™ Print includes print jobs sent via AirPrint, Google Cloud Print and Brother iPrint&Scan. If you register users' login names in advance, the users do not need to enter their passwords when they use the print function. •...
  • Page 138 Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 139 ™ Public Mode includes print jobs sent via AirPrint, Google Cloud Print and Brother iPrint&Scan. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 140 Home > Security > Network Security Features > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current page counter including User List / Restricted Functions information as a CSV file.
  • Page 141 4. Touch a new ID Card to the NFC symbol. 5. Press [OK]. The new ID Card's number is registered to the machine. For the supported ID Card types, go to the Brother Solutions Center at support.brother.com to see the FAQs &...

  • Page 142: Use Active Directory ® Authentication

    ® Home > Security > Network Security Features > Use Active Directory Authentication ® Use Active Directory Authentication • ® Introduction to Active Directory Authentication • ® Configure Active Directory Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (Active ®...
  • Page 143 Related Models: HL-L8360CDW/HL-L9310CDW ® ® Active Directory Authentication restricts the use of your Brother machine. If Active Directory Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
  • Page 144 Select this option to store incoming print data. After you log on to the machine, your PC print jobs will be printed automatically. This feature is available only for print data created by a Brother native printer driver. Remember User ID Select this option to save your User ID.
  • Page 145 ® Home > Security > Network Security Features > Use Active Directory Authentication > Log On to Change ® the Machine Settings Using the Machine's Control Panel (Active Directory Authentication) Log On to Change the Machine Settings Using the Machine's Control ®...

  • Page 146: Use Ldap Authentication

    Home > Security > Network Security Features > Use LDAP Authentication Use LDAP Authentication • Introduction to LDAP Authentication • Configure LDAP Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication)
  • Page 147 Introduction to LDAP Authentication Related Models: HL-L8360CDW/HL-L9310CDW LDAP Authentication restricts the use of your Brother machine. If LDAP Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
  • Page 148 Select this option to store incoming print data. After you log on to the machine, your PC print jobs will be printed automatically. This feature is available only for print data created by a Brother native printer driver. Remember User ID Select this option to save your User ID.
  • Page 149 Home > Security > Network Security Features > Use LDAP Authentication > Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) Related Models: HL-L8360CDW/HL-L9310CDW When LDAP Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel.

  • Page 150: Manage Your Network Machine Securely Using Ssl/Tls

    Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management •...
  • Page 151 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN).
  • Page 152 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers ®...
  • Page 153 Benefits of Using SSL/TLS The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
  • Page 154 Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
  • Page 155 > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: •...
  • Page 156 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate •...
  • Page 157 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
  • Page 158 > Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • ® Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
  • Page 159 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Create a Self-signed Certificate Create a Self-signed Certificate 1.
  • Page 160 17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer. Related Information • Create and Install a Self-signed Certificate...
  • Page 161 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- ® signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights ®...
  • Page 162 4. Click Continue to this website (not recommended). 5. Click Certificate error, and then click View certificates. 6. Click Install Certificate..
  • Page 163 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse..9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next.
  • Page 164 11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available. Related Information •...
  • Page 165 > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
  • Page 166 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self- signed Certificate Import the Self-signed Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 167 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self- signed Certificate Export the Self-signed Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 168 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
  • Page 169 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
  • Page 170 Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more information, go to your model's page on the Brother Solutions Center at support.brother.com. Related Information •...
  • Page 171 Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.

  • Page 172: Import And Export The Certificate And Private Key

    Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
  • Page 173 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 174 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...

  • Page 175: Import And Export A Ca Certificate

    Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
  • Page 176 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1.
  • Page 177 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1.
  • Page 178 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
  • Page 179 In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all Brother applications in this mode. However, it is not secure since it will not authenticate the user, and data will not be encrypted.
  • Page 180 In this mode, the print server uses the read-write access of version 3 and the read-only access of version 1 and version 2c of the SNMP protocol. When you use SNMPv3 read-write access and v1/v2c read-only access mode, some Brother applications (such as BRAdmin Light) that access the print server do not work correctly since they authorize the read-only access of version 1 and version 2c.
  • Page 181 (Windows To use BRAdmin Professional 3 utility, you must: • Use the latest version of BRAdmin Professional 3. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com. • Use Web Based Management with the HTTPS protocol if you use BRAdmin Professional 3 and Web Based Management together.
  • Page 182 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2.

  • Page 183: Manage Your Network Machine Securely Using Ipsec

    Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec Manage Your Network Machine Securely Using IPsec • Introduction to IPsec • Configure IPsec Using Web Based Management • Configure an IPsec Address Template Using Web Based Management •...
  • Page 184 For IPsec transmissions, the following conditions are necessary: A computer that can communicate using IPsec is connected to the network. Your Brother machine is configured for IPsec communication. The computer connected to your Brother machine is configured for IPsec connections. • IPsec settings The settings that are necessary for connections using IPsec.
  • Page 185 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure IPsec Using Web Based Management Configure IPsec Using Web Based Management The IPsec connection conditions are comprised of two Template types: Address and IPsec. You can configure up to 10 connection conditions.
  • Page 186 In Main mode, the processing speed is slow, but the security is high. In Aggressive mode, the processing speed is faster than Main mode, but the security is lower. 9. In the All Non-IPsec Traffic field, select the action to be taken for non-IPsec packets. When using Web Services, you must select Allow for All Non-IPsec Traffic.
  • Page 187 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Address Template Using Web Based Management Configure an IPsec Address Template Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 188 For example: 192.168.1.1/24 Because the prefix is specified in the form of a 24-bit subnet mask (255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid. 10. Select a Remote IP Address option to specify the IP address conditions for the recipient: •...
  • Page 189 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management Configure an IPsec Template Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 190 Related Information • Manage Your Network Machine Securely Using IPsec • IKEv1 Settings for an IPsec Template • IKEv2 Settings for an IPsec Template • Manual Settings for an IPsec Template...
  • Page 191 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Template Name Type a name for the template (up to 16 characters).
  • Page 192 Use Prefixed Template Select Custom, IKEv1 High Security or IKEv1 Medium Security. The setting items are different depending on the selected template. The default template differs depending on whether you chose Main or Aggressive for Negotiation Mode on the IPsec configuration screen. Internet Key Exchange (IKE) IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec.
  • Page 193 Type the time (seconds) and number of kilobytes (KByte) before the IPsec SA will expire. • Encapsulation Mode Select Transport or Tunnel. • Remote Router IP-Address Type the IP address (IPv4 or IPv6) of the remote router. Enter this information only when the Tunnel mode is selected.
  • Page 194 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Template Name Type a name for the template (up to 16 characters).
  • Page 195 Use Prefixed Template Select Custom, IKEv2 High Security, or IKEv2 Medium Security. The setting items are different depending on the selected template. Internet Key Exchange (IKE) IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec.
  • Page 196 SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins. SA may also refer to a virtual encrypted communication channel that has been established.
  • Page 197 Related Information • Configure an IPsec Template Using Web Based Management...
  • Page 198 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > Manual Settings for an IPsec Template Manual Settings for an IPsec Template Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom.
  • Page 199 Select Manual. Authentication Key (ESP,AH) Specify the key to use for authentication. Type the In/Out values. These settings are necessary when Custom is selected for Use Prefixed Template, Manual is selected for Internet Key Exchange (IKE), and a setting other than None is selected for Hash for Encapsulating Security section.
  • Page 200 ESP is a protocol for carrying out encrypted communication using IPsec. ESP encrypts the payload (communicated contents) and adds additional information. The IP packet is comprised of the header and the encrypted payload, which follows the header. In addition to the encrypted data, the IP packet also includes information regarding the encryption method and encryption key, the authentication data, and so on.

  • Page 201: Send An Email Securely

    Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
  • Page 202 Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS.

  • Page 203: Email Server Settings

    Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports.
  • Page 204 SSL/TLS Send an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS methods to send an email via an email server that requires secure SSL/TLS communication. To send email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS.
  • Page 205 You must configure your machine's SMTP communication method to match the method used by your email server. For details about your email server settings, contact your network administrator or your ISP. In most cases, the secured webmail services require the following settings: SMTP Port Server Authentication Method...

  • Page 206: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network

    Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
  • Page 207 IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
  • Page 208 Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
  • Page 209 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
  • Page 210 Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...

  • Page 211: Store Print Log To Network

    Home > Security > Network Security Features > Store Print Log to Network Store Print Log to Network • Store Log to Network Overview • Configure the Store Print Log to Network Settings Using Web Based Management • Use the Store Print Log to Network's Error Detection Setting...
  • Page 212 Store Log to Network Overview The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using the Common Internet File System (CIFS) protocol. You can record the ID, type of print job, job name, user name, date, time and the number of printed pages for every print job.
  • Page 213 Home > Security > Network Security Features > Store Print Log to Network > Configure the Store Print Log to Network Settings Using Web Based Management Configure the Store Print Log to Network Settings Using Web Based Management 1. Start your web browser. 2.
  • Page 214 To test your settings, click Yes and then go to the next step. To skip the test, click No. Your settings will be submitted automatically. 10. The machine will test your settings. 11. If your settings are accepted, Test OK appears on the screen. If Test Error appears, check all settings, and then click Submit to display the Test page again.
  • Page 215 Home > Security > Network Security Features > Store Print Log to Network > Use the Store Print Log to Network's Error Detection Setting Use the Store Print Log to Network's Error Detection Setting Use Error Detection Settings to determine the action that is taken when the print log cannot be stored to the server due to a network error.

  • Page 216: Mobile/Web Connect

    Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print • AirPrint • ® Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan • Near-Field Communication (NFC)

  • Page 217: Brother Web Connect

    > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Conditions for Using Brother Web Connect • Set Up Brother Web Connect • Download and Print Documents Using Brother Web Connect...

  • Page 218: Brother Web Connect Overview

    2. Photos, images, documents and other files 3. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.

  • Page 219: Online Services Used With Brother Web Connect

    Use Brother Web Connect to access services from your Brother machine: To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
  • Page 220 (For Hong Kong, Taiwan and Korea) Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information • Brother Web Connect...

  • Page 221: Conditions For Using Brother Web Connect

    > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using Your Brother Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management...
  • Page 222 Brother machine's software installed. ® For Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network, see the Quick Setup Guide included with your Brother machine. For Macintosh: To install the Brother Software, go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 223 Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using Your Brother Machine's Control Panel Configure the Proxy Server Settings Using Your Brother Machine's Control Panel Related Models: HL-L8360CDW/HL-L9310CDW If your network uses a proxy server, the following proxy server information must be configured on the machine: •...
  • Page 224 5. Click the Protocol menu in the left navigation bar. 6. Make sure the Proxy check box is selected, and then click Submit. 7. In the Proxy field, click Advanced Settings. 8. Enter the proxy server information. 9. Click Submit. Related Information • Conditions for Using Brother Web Connect...

  • Page 225: Set Up Brother Web Connect

    Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect...
  • Page 226 2. Web Service 3. Obtain account Step 2: Apply for Brother Web Connect access. Start Brother Web Connect access using a computer and obtain a temporary ID. 1. Enter account information 2. Brother Web Connect application page 3. Obtain temporary ID Step 3: Register your account information on your machine so you can access the service you want to use.
  • Page 227 Related Information • Set Up Brother Web Connect...
  • Page 228 Related Models: HL-L8360CDW/HL-L9310CDW To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
  • Page 229 Apply for Brother Web Connect Access Related Models: HL-L8360CDW/HL-L9310CDW To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1. Access the Brother Web Connect application website:...
  • Page 230 2. Select the service you want to use. The actual screen may differ from the screen shown above. 3. Follow the on-screen instructions and apply for access. When finished, your temporary ID will appear.
  • Page 231 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
  • Page 232 Register an Account on Your Brother Machine for Brother Web Connect Related Models: HL-L8360CDW/HL-L9310CDW You must enter your Brother Web Connect account information and configure your machine so that it can use Brother Web Connect to access the service you want.
  • Page 233 Related Information • Set Up Brother Web Connect • Apply for Brother Web Connect Access...

  • Page 234: Download And Print Documents Using Brother Web Connect

    The Secure Function Lock Page Limit feature applies to the print job using Web Connect. For Hong Kong, Taiwan and Korea Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
  • Page 235 [OK]. If you want to display this information again, press [Yes]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service that hosts the document you want to download and print. Press the service name.

  • Page 236: Google Cloud Print

    Home > Mobile/Web Connect > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile •...

  • Page 237: Google Cloud Print Overview

    Home > Mobile/Web Connect > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.

  • Page 238: Before Using Google Cloud Print

    Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • ™ Register Your Machine with Google Cloud Print Using Google Chrome • Register Your Machine with Google Cloud Print Using Web Based Management...
  • Page 239 ™ In order to use Google Cloud Print , your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
  • Page 240 6. When a confirmation message appears on your machine, press the OK button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 7. When your Brother machine is successfully registered, it will appear in the My devices field. Related Information •...
  • Page 241 Before you begin to register your machine, confirm that the correct date and time are set on the machine. 1. Confirm that your Brother machine is connected to the same network as your computer or mobile device. 2. Start your web browser.

  • Page 242: Print From Google Chrome ™ Or Chrome Os

    Chrome OS ™ ™ Print from Google Chrome or Chrome OS 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon. 4. Click Print.

  • Page 243: Print From Google Drive ™ For Mobile

    Google Cloud Print > Print from Google Drive for Mobile ™ Print from Google Drive for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access Google Drive from your Android or Apple device’s web browser.

  • Page 244: Print From Gmail ™ Webmail Service For Mobile

    > Print from Gmail Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or Apple device’s web browser.

  • Page 245: Airprint

    Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint • Print Using AirPrint...

  • Page 246: Airprint Overview

    AirPrint > AirPrint Overview AirPrint Overview Use Brother AirPrint to wirelessly print photos, emails, web pages, and documents from your iPad, iPhone and iPod touch without installing a printer driver on the device. 1. Print request 2. Printed photos, emails, web pages, and documents Related Information •...

  • Page 247: Before Using Airprint

    Home > Mobile/Web Connect > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser)
  • Page 248 To configure your Brother machine for a wireless network, see the Quick Setup Guide or related topics in this guide. If your Brother machine supports a wired network, you can use a network cable to connect to the wireless access point/router.
  • Page 249 Disable and Enable AirPrint Using Web Based Management (Web Browser) Confirm that your Brother machine is connected to the same network as your computer. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).

  • Page 250: Print Using Airprint

    Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Printing Using AirPrint (macOS) • Print Using AirPrint (macOS)
  • Page 251 Print from iPad, iPhone, or iPod Touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
  • Page 252 > Before Printing Using AirPrint (macOS) Before Printing Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Macintosh computer. 1. Select System Preferences from the Apple Menu. 2. Click Print & Scan or Printers & Scanners.
  • Page 253 2. On your Macintosh computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.

  • Page 254: Mobile Printing For Windows

    Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer ® driver on the device. Many Windows apps support this function.

  • Page 255: Mopria ® Print Service

    ™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Brother machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device. Before using this service, you must turn it on.

  • Page 256: Brother Iprint&Scan

    Download and install Brother iPrint&Scan from the Google Play Store app. • For Apple Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Apple device. Download and install Brother iPrint&Scan from the App Store. ® •...

  • Page 257: Near-Field Communication (Nfc)

    You must download and install Brother iPrint&Scan on your Android device to use this feature. For more information, see the Mobile Print/Scan Guide for Brother iPrint&Scan. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com. Related Information •...

  • Page 258: Register An External Ic Card Reader

    3. No password is required by default. Type a password if you have set one, and then click 4. Click the Administrator tab. 5. Click the External Card Reader menu, and then enter the necessary information. 6. Click Submit. 7. Restart your Brother machine to activate the configuration. Related Information • Near-Field Communication (NFC)

  • Page 259: Troubleshooting

    Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself. IMPORTANT For technical help, you must call Brother customer service or your local Brother dealer.

  • Page 260: Error And Maintenance Messages

    NFC feature, touch your device to the NFC symbol on your Brother machine to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) ™...
  • Page 261 Error Message Cause Action Cover is Open The front cover is not completely Open and then firmly close the front cover of closed. the machine. Cover is Open The fuser cover is not completely Close the fuser cover located inside the back closed.
  • Page 262 Print Unable ## The machine has a mechanical • Press and hold to turn the machine off, problem. wait a few minutes, and then turn it on again. • If the problem continues, contact Brother customer service.
  • Page 263 Perform the colour registration using the control panel. • Install a new belt unit. • If the problem continues, contact Brother customer service or your local Brother dealer. Replace Belt It is time to replace the belt unit. Replace the belt unit with a new one.

  • Page 264: Tray 4 Error

    LCD, and place it back in the drum unit. Install the drum unit in the machine again. If the problem continues, contact Brother customer service or your local Brother dealer. Condensation Condensation may have formed Leave the machine turned on. Wait for 30...
  • Page 265 Error Message Cause Action Cover is Open The front cover is not completely Open and then firmly close the front cover of closed. the machine. Cover is Open The fuser cover is not completely Close the fuser cover located inside the back closed.
  • Page 266 Print Unable ## The machine has a mechanical • Press and hold to turn the machine off, problem. wait a few minutes, and then turn it on again. • If the problem continues, contact Brother customer service.
  • Page 267 Perform the colour registration again using the LCD. • Install a new belt unit. • If the problem continues, contact Brother customer service or your local Brother dealer. Replace Toner The toner cartridge is at the end of Replace the toner cartridge for the colour its life.
  • Page 268 Error Message Cause Action Supplies It is time to replace the drum unit. Replace the drum unit with a new one. Replace Drum See Related Information: Replace the Drum Unit. The drum unit counter was not Reset the drum unit counter. reset when a new drum was See the instructions included with the new installed.

  • Page 269: Error Messages When Using The Brother Web Connect Feature

    Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the table. You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center offers the latest troubleshooting tips.
  • Page 270 Error Messages Cause Action Server Error 01 The machine's authentication Apply for Brother Web Connect information (needed to access the access again to receive a new Authentication failed. Do service) has expired or is invalid. temporary ID, and then use the new the following: 1.

  • Page 271: Paper Jams

    Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.

  • Page 272: Paper Is Jammed In The Mp Tray

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the MP tray Paper is Jammed in the MP tray If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's MP tray, follow these steps: 1.

  • Page 273: Paper Is Jammed In The Paper Tray

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
  • Page 274 Related Information • Paper Jams...

  • Page 275: Paper Is Jammed In The Back Of The Machine

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1.
  • Page 276 5. Close the fuser cover. If you print on envelopes, pull down the grey envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position. Related Information •...

  • Page 277: Paper Is Jammed Inside The Machine

    Home > Troubleshooting > Paper Jams > Paper is Jammed Inside the Machine Paper is Jammed Inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1.
  • Page 278 IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 5. Make sure the green lock lever (1) is in the release position, as shown in the illustration. 6. Gently slide the drum unit into the machine until it stops at the green lock lever. 7.
  • Page 279 8. Using the green handle, push the drum unit back into the machine until it locks in place. 9. Close the machine's front cover. Related Information • Paper Jams...

  • Page 280: Paper Is Jammed Underneath The Paper Tray

    Home > Troubleshooting > Paper Jams > Paper is Jammed underneath the Paper Tray Paper is Jammed underneath the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
  • Page 281 6. Use both hands to gently pull the jammed paper out of the back of the machine. 7. Close the back cover until it locks in the closed position. 8. Put the paper tray firmly back in the machine. Related Information •...

  • Page 282: Printing Problems

    • Windows 7 and Windows Server 2008 R2 Click (Start) >Devices and Printers. Right-click Brother XXX-XXXX and click See what's printing. Click Printer in the menu bar. Make sure Use Printer Offline is not selected. ® • Windows Server 2008 Click (Start) >Control Panel >...
  • Page 283 Check the settings in your application to make sure they are set up to work with your machine. Confirm that the Brother printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, Check the settings in your application to make sure they then some pages have missing text.
  • Page 284 • Clean the Paper Pick-up Rollers • Load and Print Using the Multi‑purpose Tray (MP Tray)

  • Page 285: Improve The Print Quality

    Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
  • Page 286 • Replace the toner cartridge that matches the colour of the streak or band. To identify the colour of the toner cartridge, visit the Brother Solutions Center at support.brother.com view the FAQs & Troubleshooting page for your Brother model. See Related Information:Replace the Toner Cartridge.
  • Page 287 • Identify the colour causing the problem and install a new toner cartridge. To identify the colour of the toner cartridge, visit the Brother Solutions Center at support.brother.com see the FAQs & Troubleshooting page. See Related Information:Replace the Toner Cartridge.
  • Page 288 Identify the colour causing the problem and put in a new toner cartridge. To identify the colour of the toner cartridge, visit the Brother Solutions Center at support.brother.com see the FAQs & Troubleshooting page. Uneven colour density across the page See Related Information:Replace the Toner Cartridge.
  • Page 289 Examples of poor print quality Recommendation Toner smears easily Media Type to a thick setting. If you are printing an envelope, choose Env. Thick in the media type setting. • Choose Reduce Paper Curl mode in the printer driver. If the problem is not solved, choose Plain Paper in the media type setting.
  • Page 290 • Replace the Drum Unit • Clean the Drum Unit • Replace the Belt Unit...

  • Page 291: Network Problems

    Error Messages • ® Use the Network Connection Repair Tool (Windows • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print over the Network •...

  • Page 292: Error Messages

    Home > Troubleshooting > Network Problems > Error Messages Error Messages Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. HL-L8260CDN/HL-L8260CDW Error Messages Cause Action A device is...
  • Page 293 Move the mobile device closer to your Brother mobile device cannot machine. communicate during the Wi-Fi • Move your Brother machine and the mobile device to Direct network configuration. an obstruction-free area. • If you are using the PIN Method of WPS, make sure you have entered the correct PIN.

  • Page 294: Internal Error

    Directory server. • Make sure the machine is connected to the network. Wrong Date&Time, The Brother machine does not • Make sure the settings to access the SNTP time server contact your obtain the time from the SNTP are configured correctly in Web Based Management.

  • Page 295: Use The Network Connection Repair Tool (Windows ® )

    > Use the Network Connection Repair Tool (Windows ® Use the Network Connection Repair Tool (Windows Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. ®...

  • Page 296: Where Can I Find My Brother Machine's Network Settings

    Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer...

  • Page 297: I Cannot Complete The Wireless Network Setup Configuration

    Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 metre) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
  • Page 298 Cause Action Interface If you have checked and • Turn your Brother machine off and back on. Then try to configure Wi-Fi Direct tried all of the above, but still the Wi-Fi Direct settings again. cannot complete the Wi-Fi •...

  • Page 299: My Brother Machine Cannot Print Over The Network

    Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer driver and reinstall it. Related Information •...
  • Page 300 • Print the WLAN Report • Wireless LAN Report Error Codes ® • Use the Network Connection Repair Tool (Windows • I Want to Check that My Network Devices are Working Correctly...

  • Page 301: I Want To Check That My Network Devices Are Working Correctly

    Network Status or Wireless Link Status is Link OK. Configuration Report. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother ® the node name in the Windows...

  • Page 302: Google Cloud Print Problems

    Troubleshooting > Google Cloud Print Problems Google Cloud Print Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled. Confirm that your machine is registered with Google ™...

  • Page 303: Airprint Problems

    > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information. Move the mobile device closer to the wireless access point/router, or to your Brother machine.

  • Page 304: Other Problems

    EPS data that includes binary. You can print the EPS data at the machine through a network. For help installing the BR-Script3 printer driver through the network, go to the Brother Solutions Center at support.brother.com. The Brother software cannot be installed.
  • Page 305 ® For Windows Server 2012: Hardware and Sound Related Information • Troubleshooting...

  • Page 306: Check The Machine Information

    Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number and firmware version. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the [Machine Info.] option, and then press OK.

  • Page 307: Reset Functions

    Home > Troubleshooting > Reset Functions Reset Functions • Machine Reset • Network Reset • Factory Reset...

  • Page 308: Machine Reset

    Machine Reset Use the Machine Reset function to reset the machine's settings to the factory settings. The network settings and the security settings will not be reset by the Machine Reset function. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a.

  • Page 309: Network Reset

    Use the Network Reset function to restore the print server's network settings, such as password and IP address, back to its default factory settings. • Unplug all the interface cables before you perform a Network Reset. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a.

  • Page 310: Factory Reset

    Factory Reset Use the Factory Reset function to restore all settings back to the factory settings. Unplug all the interface cables before you perform a Factory Reset. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a.

  • Page 311: Routine Maintenance

    Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Calibrate Colour Output • Correct Colour Print Alignment (Colour Registration) • Check the Remaining Part Life • Pack and Ship Your Brother Machine • Replace Periodic Maintenance Parts...

  • Page 312: Replace Supplies

    Make sure both are installed as an assembly. The model name of supplies may vary depending on the country. NOTE • Availability of toner cartridges differs from one country to another. Go to the Brother Solutions Center at support.brother.com or contact your local Brother office for further details. •...
  • Page 313 Belt unit Waste toner box Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Replace the Belt Unit • Replace the Waste Toner Box • Error and Maintenance Messages • Supplies...

  • Page 314: Replace The Toner Cartridge

    Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and pull open the front cover. 3.
  • Page 315 6. Unpack the new toner cartridge. 7. Remove the protective cover. 8. Insert the toner cartridge into the drum unit and gently pull it toward you until you hear it lock into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit. Repeat this for all toner cartridges.
  • Page 316 Brother Original replacement toner cartridges. Use or attempted use of third-party toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges.

  • Page 317: Replace The Drum Unit

    Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and pull open the front cover. 3.
  • Page 318 7. Hold the handle of the toner cartridge and gently push it away from you to unlock it. Pull it up and out of the drum unit. Repeat this for all toner cartridges. 8. Reinsert the toner cartridge into the new drum unit and gently pull it toward you until you hear it lock into place.
  • Page 319 Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner and other materials in the paper path. In designing this product, Brother decided to use the number of rotations of the drum as a reasonable determinant of the drum life. When a drum reaches the factory- established rotation limit corresponding to the rated page yield, the product’s LCD will advise you to...
  • Page 320 The machine should be used only in a clean, dust-free environment with adequate ventilation. Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.

  • Page 321: Replace The Belt Unit

    Home > Routine Maintenance > Replace Supplies > Replace the Belt Unit Replace the Belt Unit Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and pull open the front cover. 3.
  • Page 322 6. Unpack the new belt unit and install the new belt unit in the machine. Make sure the belt unit is level and fits firmly into place. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 7.
  • Page 323 9. Turn the green lock lever clockwise to the lock position. 10. Using the green handle, push the drum unit back into the machine until it locks in place. 11. Close the machine's front cover. Related Information • Replace Supplies •...

  • Page 324: Replace The Waste Toner Box

    Home > Routine Maintenance > Replace Supplies > Replace the Waste Toner Box Replace the Waste Toner Box Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Press the front cover release button and pull open the front cover. 3.
  • Page 325 NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 6. Remove the two pieces of orange packing material and discard them. This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box.
  • Page 326 9. Slide the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 10. Make sure the green lock lever (1) is in the release position, as shown in the illustration. 11.
  • Page 327 12. Turn the green lock lever clockwise to the lock position. 13. Using the green handle, push the drum unit back into the machine until it locks in place. 14. Close the machine's front cover. Related Information • Replace Supplies...

  • Page 328: Clean The Machine

    Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
  • Page 329 Waste toner box Related Information • Routine Maintenance • Clean the Laser Scanner Windows • Clean the Touchscreen LCD • Clean the Corona Wires • Clean the Drum Unit • Clean the Paper Pick-up Rollers...

  • Page 330: Clean The Laser Scanner Windows

    Home > Routine Maintenance > Clean the Machine > Clean the Laser Scanner Windows Clean the Laser Scanner Windows 1. Press and hold to turn the machine off. 2. Press the front cover release button and pull open the front cover. 3.
  • Page 331 6. Make sure the green lock lever (1) is in the release position, as shown in the illustration. 7. Gently slide the drum unit into the machine until it stops at the green lock lever. 8. Turn the green lock lever clockwise to the lock position. 9.
  • Page 332 11. Press to turn the machine on. Related Information • Clean the Machine...

  • Page 333: Clean The Touchscreen Lcd

    Home > Routine Maintenance > Clean the Machine > Clean the Touchscreen LCD Clean the Touchscreen LCD Related Models: HL-L8360CDW/HL-L9310CDW IMPORTANT DO NOT use any type of liquid cleaners (including ethanol). 1. Press and hold to turn the machine off. 2.

  • Page 334: Clean The Corona Wires

    Home > Routine Maintenance > Clean the Machine > Clean the Corona Wires Clean the Corona Wires 1. Press the front cover release button and pull open the front cover. 2. Hold the drum unit's green handle. Pull the drum unit out of the machine until it stops. 3.
  • Page 335 • BK: Black • C: Cyan • M: Magenta • Y: Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 6. Using the green handle, push the drum unit back into the machine until it locks in place. 7.

  • Page 336: Clean The Drum Unit

    Clean the Drum Unit If your printout has black or white dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1.
  • Page 337 7. Hold the handle of the toner cartridge and gently push it away from you to unlock it. Pull it up and out of the drum unit. Repeat this for all toner cartridges. 8. Turn the drum unit over by holding the green handles. Make sure that the drum unit gears (1) are on the left side.
  • Page 338 • BK: Black • C: Cyan • M: Magenta • Y: Yellow 10. Hold the drum unit frame with both hands, place your left thumb on the drum unit gear, and roll the drum toward you by hand while looking at the surface of the suspected area. To avoid print quality problems, DO NOT touch the surface of the drum unit except the edge.
  • Page 339 • C: Cyan • M: Magenta • Y: Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 14. Make sure the green lock lever (1) is in the release position, as shown in the illustration. 15.
  • Page 340 2. Press [Settings] > [All Settings] > [Print Reports] > [Drum Dot Print]. 3. Press [Yes]. The machine prints the Drum Dot Check Sheet. 4. Press and hold to turn the machine off. 5. Press the front cover release button and pull open the front cover. 6.
  • Page 341 9. Turn the drum unit over by holding the green handles. Make sure that the drum unit gears (1) are on the left side. 10. Use the numbered markers next to the drum roller to find the mark. For example, a cyan dot in column 2 on the check sheet would mean that there is a mark in the “2”...
  • Page 342 To avoid print quality problems, DO NOT touch the surface of the drum unit except the edge. 12. Wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off. NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 13.
  • Page 343 16. Gently slide the drum unit into the machine until it stops at the green lock lever. 17. Turn the green lock lever clockwise to the lock position. 18. Using the green handle, push the drum unit back into the machine until it locks in place. 19.

  • Page 344: Clean The Paper Pick-Up Rollers

    Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. If you have paper feed problems, clean the pick-up rollers as follows: 1.

  • Page 345: Calibrate Colour Output

    Calibrating your machine helps improve the output colour density. If you are using the Macintosh printer driver, the printer driver automatically retrieves the calibration data. To retrieve the data manually, you must perform the calibration using Brother's Status Monitor. >> HL-L8260CDN/HL-L8260CDW >>...

  • Page 346: Reset The Machine's Calibration Settings

    > Reset the Machine's Calibration Settings Reset the Machine's Calibration Settings If the output colour differs from what you see on your monitor, try resetting your machine's calibration parameters. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a.

  • Page 347: Correct Colour Print Alignment (Colour Registration)

    > Correct Colour Print Alignment (Colour Registration) Correct Colour Print Alignment (Colour Registration) If solid areas of colour or images have cyan, magenta or yellow fringes, use the Colour Registration function. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a.

  • Page 348: Check The Remaining Part Life

    Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a. Select [Machine Info.]. Press OK. b. Select [Parts Life]. Press OK.

  • Page 349: Pack And Ship Your Brother Machine

    Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine WARNING • This product is heavy and weighs more than 21.8 kg. To prevent possible injuries, at least two people should lift the product by holding it at the front and back.
  • Page 350 5. Close the carton and tape it shut. 6. If you have a Lower Tray, repack it as shown. Related Information • Routine Maintenance...

  • Page 351: Replace Periodic Maintenance Parts

    50,000 pages for the PF Kit MP and 100,000 pages for the other parts. Contact Brother customer service or your local Brother dealer when the following message appears on the LCD: LCD Message Description Replace the Fuser Unit.

  • Page 352: Machine Settings

    Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...

  • Page 353: Change Machine Settings From The Control Panel

    Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Settings and Features Tables...

  • Page 354: General Settings

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Adjust the LCD Backlight Brightness • Change How Long the LCD Backlight Stays On •...
  • Page 355 When the machine is in Sleep Mode, it acts as if it is turned off. The machine will wake up and start printing when it receives a print job. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1.
  • Page 356 Deep Sleep Mode uses less power than Sleep Mode. Applicable Models Machine's LCD in Deep Sleep Mode Conditions That Will Wake the Machine HL-L8260CDN/HL-L8260CDW The LCD displays Deep Sleep. • The machine receives a job. • Someone presses a button on the control panel.
  • Page 357 • To start printing, press on the control panel and then send a print job. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a.
  • Page 358 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness Related Models: HL-L8360CDW/HL-L9310CDW If you are having difficulty reading the LCD, changing the brightness setting may help. 1.
  • Page 359 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Related Models: HL-L8360CDW/HL-L9310CDW Set how long the LCD backlight stays on. 1.
  • Page 360 Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter. We DO NOT recommend using the Toner Save feature for printing photo or greyscale images. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1.
  • Page 361 Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a.
  • Page 362 Language on the LCD Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. >> HL-L8260CDN/HL-L8260CDW >> HL-L8360CDW/HL-L9310CDW HL-L8260CDN/HL-L8260CDW 1. Press a or b to select the following: a. Select [Initial Setup]. Press OK.

  • Page 363: Settings And Features Tables

    Settings and Features Tables The Settings tables will help you understand the menu selections and options that are found in the machine’s programs. • Access Menus and Change Your Machine's Settings • Settings Tables (HL-L8260CDN/HL-L8260CDW) • Settings Tables (HL-L8360CDW/HL-L9310CDW) • Feature Tables (HL-L8360CDW/HL-L9310CDW)
  • Page 364 > Access Menus and Change Your Machine's Settings Access Menus and Change Your Machine's Settings Related Models: HL-L8260CDN/HL-L8260CDW Use the control panel to access the machine's menus and change various settings. 1. Scroll through each menu level by pressing a or b.

  • Page 365: General Setup

    Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-L8260CDN/HL-L8260CDW) Settings Tables (HL-L8260CDN/HL-L8260CDW) Related Models: HL-L8260CDN/HL-L8260CDW Use these tables to understand the various menus and options that you will use to set your preferences on the machine.
  • Page 366 Level 2 Level 3 Level 4 Description Setting Lock Set Password Restrict unauthorised users from changing the machine’s settings. New Passwd:XXXX (Available only when you enter the password for the first time.) Interface Select Select the interface to use. If you select the Auto option, the machine changes the interface to USB or Network depending on which interface is receiving data.
  • Page 367 CAPT Use CAPT (Colour Advanced Printing Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver. Colours and photos appear clearer and more accurate. Print speed will be slower. ColourCorrection Calibration...

  • Page 368: Wired Status

    Level 2 Level 3 Level 4 Description ColourCorrection Colour Settings Green Adjust the green colour. Blue Adjust the blue colour. [Network] (HL-L8260CDN) Level 2 Level 3 Level 4 Description TCP/IP Boot Method Choose the IP method that best suits your needs.
  • Page 369 Configure the wireless network settings using the setup wizard. WLAN Assistant - Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Configure the wireless network settings using Code WPS with a PIN code.

  • Page 370: Print Reports

    Level 2 Level 3 Level 4 Level 5 Description WLAN WLAN Status Channel Display the channel in use when the wireless network is active. Speed Display the connection speed when the wireless network is active. SSID Display SSID. Comm. Mode Display the current Communication Mode.

  • Page 371: Machine Info

    Level 2 Description Drum Dot Print Print the Drum Dot Check Sheet. [Machine Info.] Level 2 Level 3 Level 4 Description Serial No. Display the machine's serial number. Firmware Version Main Version Display the main firmware version. Sub1 Version Display the sub firmware version. Page Counter Total Display the total printed pages.
  • Page 372 Level 1 Level 2 Level 3 Description Direct (Select the file you want Orientation Select the page orientation when printing directly from Print to print out.) a USB flash drive. 2-sided Select whether to print on both sides of the paper when printing directly from a USB flash drive.
  • Page 373 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-L8360CDW/HL-L9310CDW) Settings Tables (HL-L8360CDW/HL-L9310CDW) Related Models: HL-L8360CDW/HL-L9310CDW [Settings] Level 2 Level 3 Level 4 Descriptions Toner Toner Life View the approximate remaining toner life. Test Print Print a test page.
  • Page 374 Level 3 Level 4 Level 5 Descriptions Tray Setting Priority When the Auto option is selected in the Tray Use menu, select the order in which the machine uses paper trays that contain paper of the same size. LCD Settings Backlight Adjust the brightness of the LCD backlight.
  • Page 375 Choose whether the machine prints the error information when errors occur. CAPT Use CAPT (Colour Advanced Printing Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver. Colours and photos appear clearer and more accurate. Print speed will be slower.
  • Page 376 Level 3 Level 4 Level 5 Descriptions Colour Calibration Calibrate Initiate colour calibration to check and correct Correction colours. Reset Reset the calibration parameters to the default settings. Registration Align the print position of each colour. Auto Correction - Set the machine to perform Colour Calibration and Registration automatically.
  • Page 377 Enable or disable the IPv6 protocol. Setup Wizard Configure the wireless network settings using the setup wizard. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Code - Configure the wireless network settings using WPS with a PIN code.
  • Page 378 Level 3 Level 4 Level 5 Level 6 Descriptions Wi-Fi Direct Push Button Configure your Wi-Fi Direct network settings using the one-button push method quickly. PIN Code Configure your Wi-Fi Direct network settings using WPS with a PIN code quickly. Manual Configure your Wi-Fi Direct network settings manually.
  • Page 379 Level 3 Level 4 Descriptions Firmware Version Sub1 Version Display the sub firmware version. Page Counter Total Display the total printed pages. Colour Display the total colour printed pages. Black and White Display the total monochrome printed pages. Drum Display the remaining life of the drum unit. Parts Life Belt Display the remaining life of the belt unit.
  • Page 380 Change the TCP/IP settings. Setup Wizard Configure the wireless network settings using the setup wizard. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Code Configure the wireless network settings using WPS with a PIN code.
  • Page 381 [Direct Print] Level 3 Level 4 Level 5 Level 6 Descriptions Direct (Select the file you want to Print Paper Type Set the print media type when Print print out.) Settings printing directly from a USB flash drive. Paper Size Set the paper size when printing directly from a USB flash drive.
  • Page 382 Level 3 Level 4 Level 5 Level 6 Descriptions Direct DefaultSettings stamps in the PDF file, along with Print the text. Index Print Set the default index print option to simple format or details. Related Information • Settings and Features Tables...

  • Page 383: Change Machine Settings From Your Computer

    Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...

  • Page 384: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 385 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 386 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
  • Page 387 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management We recommend setting a login password to prevent unauthorised access to Web Based Management. 1.

  • Page 388: Appendix

    Home > Appendix Appendix • Specifications • How to Enter Text on Your Brother Machine • Supplies • Important Information About Toner Cartridge Life • Accessories • Brother Numbers...

  • Page 389: Specifications

    • (HL-L8260CDW) 256 MB • (HL-L8360CDW) 512 MB • (HL-L9310CDW) 1 GB (For Other countries) • (HL-L8260CDN) 512 MB • (HL-L8360CDW) 1 GB LCD (Liquid Crystal Display) • (HL-L8260CDN/HL-L8260CDW) 16 characters x 2 lines • (HL-L8360CDW/HL-L9310CDW) 2.7 in. (67.5 mm) TFT Colour Touchscreen LCD...
  • Page 390 Power Consumption • Approximately 10.0 W (Average) (For Taiwan) Deep Sleep • Approximately 1.4 W (Except for Taiwan) • (HL-L8260CDN/HL-L8260CDW) Approximately 1.2 W • (HL-L8360CDW/HL-L9310CDW) Approximately 1.5 W (For Taiwan) Power Off • Approximately 0.02 W (Except for Taiwan) •...

  • Page 391: Print Media Specifications

    Noise Level Sound Pressure Printing • LpAm = 49 dB (A) Printing • LpAm = 44 dB (A) (Quiet Mode) Ready • LpAm = Inaudible Sound Power Printing Monochrome • LWAd = 6.55 B (A) Colour • LWAd = 6.56 B (A) Printing Monochrome (Quiet Mode)

  • Page 392: Printer Specifications

    60 to 105 g/m (HL-L8260CDW) Maximum number of Lower Trays: Up to three LT-330CL Lower Trays (HL-L8260CDN/HL-L8360CDW/HL-L9310CDW) Maximum number of Lower Trays: Up to three LT-330CL Lower Trays or up to two Lower Trays in any other combinations Applicable to HL-L8260CDN/HL-L8360CDW/HL-L9310CDW For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.

  • Page 393: Interface Specifications

    When you connect an external IC card reader, use a HID class driver supported device. Direct Print Feature Specifications Compatibility • PDF version1.7, JPEG, Exif+JPEG, PRN (created by own printer driver), TIFF (scanned by Brother models), XPS version 1.0 Interface • USB direct interface : Front x 1, Rear x 1(HL-L9310CDW)
  • Page 394 Third party USB ports are not supported. HL-L8260CDW/HL-L8360CDW/HL-L9310CDW For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at support.brother.com. All trademarks, brand and product names are the property of their respective companies.

  • Page 395: How To Enter Text On Your Brother Machine

    • Press Back to delete characters entered incorrectly. HL-L8360CDW/HL-L9310CDW • When you must enter text on your Brother machine, a keyboard appears on the LCD. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the operation you perform.
  • Page 396 • Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard • Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast...

  • Page 397: Supplies

    Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer. The supply model name will vary depending on your country and region. For Australia and New Zealand...
  • Page 398 For Australia and New Zealand Supply Items Supply Model Name Approximate Life Applicable Models (Page Yield) Inbox Toner: • Black: HL-L8260CDN/HL-L8260CDW/ HL-L8360CDW (Supplied with your machine) Approximately 3,000 pages • Cyan / Magenta / Yellow: Approximately 1,800 pages • Black:...
  • Page 399 For Middle Eastern and African countries Supply Items Supply Model Name Approximate Life Applicable Models (Page Yield) Super High Yield Toner: • Black: HL-L8260CDN/HL-L8260CDW/ HL-L8360CDW/HL-L9310CDW • Black: Approximately 6,500 pages TN-466BK • Cyan / Magenta / • Cyan: Yellow: TN-466C Approximately 6,500 •...
  • Page 400 For Asian countries Supply Items Supply Model Name Approximate Life Applicable Models (Page Yield) Toner Cartridge Standard Toner: • Black: HL-L8260CDN/HL-L8260CDW/ HL-L8360CDW/HL-L9310CDW • Black: Approximately 3,000 pages TN-451BK • Cyan / Magenta / • Cyan: Yellow: TN-451C Approximately 1,800 •...
  • Page 401 For Asian countries Supply Items Supply Model Name Approximate Life Applicable Models (Page Yield) Belt Unit • BU-330CL • Approximately HL-L8260CDN/HL-L8260CDW/ HL-L8360CDW/HL-L9310CDW 50,000 pages Waste Toner • WT-320CL • Approximately HL-L8260CDN/HL-L8260CDW/ HL-L8360CDW/HL-L9310CDW 50,000 pages Approximate cartridge yield is declared in accordance with ISO/IEC 19798.

  • Page 402: Important Information About Toner Cartridge Life

    Home > Appendix > Important Information About Toner Cartridge Life Important Information About Toner Cartridge Life Toner Cartridge Life This product detects the life of the toner cartridges using the following two methods: • Detection by counting the dots of each colour that are necessary to create an image •...

  • Page 403: Accessories

    Lower Tray (500 sheets) • HL-L8260CDN/HL-L8360CDW/HL-L9310CDW (HL-L8260CDW) Maximum number of Lower Trays: Up to three LT-330CL Lower Trays (HL-L8260CDN/HL-L8360CDW/HL-L9310CDW) Maximum number of Lower Trays: Up to three LT-330CL Lower Trays or up to two Lower Trays in any other combinations Related Information •...

  • Page 404: Brother Numbers

    The Brother Solutions Center is our one-stop resource for all your Machine needs. Download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too.
  • Page 405 Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. OCE/ASA/SAF/GLF/TWN Version 0...

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