INSTALLATION AND OPERATION MANUAL FREESTANDING AND INSERT PELLET FIRED STOVES Freestanding Model Freestanding Model Profile 20 FS Profile 30 FS RETAIN THESE INSTRUCTIONS FOR FUTURE REFERENCE Insert Model Profile 30 INS These appliances must be properly installed and operated in order to prevent the possibility of a house fire.
IMPORTANT WARNINGS CAUTION: Read this manual thoroughly before starting installation. For your safety, follow the installation, op- eration and maintenance instructions exactly without deviation. Failure to follow these instructions may result in a possible fire hazard and will void the warranty. If this appliance is not properly installed, a house fire may result.
TABLE OF CONTENTS Important Warnings ..........2 CONGRATULATIONS ON THE PURCHASE OF YOUR NEW PELLET STOVE MANUFACTURED BY LENNOX Testing / Listing, EPA, Using this Manual ....3 HEARTH PRODUCTS. Planning Your Installation........4-8 When you purchased your new pellet stove, you joined the ranks of thousands of concerned indi- Manufactured (Mobile) Home Installation ....
PLANNING YOUR INSTALLATION QUESTIONS TO ASK LOCAL BUILDING OFFICIAL INSTALLATION / MAINTENANCE STANDARDS A correct installation is critical and imperative for reduc- National Fire Protection Association – The primary ing fire hazards and perilous conditions that can arise NFPA standard that refers to installation and mainte- when wood pellet burning appliances are improperly nance of pellet appliances and venting is NFPA 211: installed.
Page 5
PLANNING YOUR INSTALLATION FLOOR PROTECTION - Profile 20 FS & Profile 30 FS The following formulas give the means of determining These appliances require minimum thickness required of alternate materials. Top View non-combustible floor pro- Using the k formula: tection.
Page 6
PLANNING YOUR INSTALLATION Clearan ces t o co m b u st ib les are d et erm in ed f ro m t est in g t o ap p licab le st an d ard s f o r allo w - able heat transfer.
Page 7
PLANNING YOUR INSTALLATION Clearan ces t o co m b u st ib les are d et erm in ed f ro m t est in g t o ap p licab le st an d ard s f o r allo w - able heat transfer.
PLANNING YOUR INSTALLATION MANUFACTURED (MOBILE) HOME INSTALLATION MANUFACTURED (MOBILE) HOME EXHAUST VENT PIPE INSTALLATION GUIDELINES Freestanding Models – Profile 20 FS and Profile Use only listed type “PL” pellet vent pipe. Pipe should extend at least 3 feet above the part of the roof through In addition to the standard installation instructions, the following instructions may be required by local, state or which it passes.
INSTALLATION REMOVING APPLIANCE FROM PALLET It is important to level the appliance. In some installa- 1. After removing the packaging from the stove, lift the tions such as a recessed firebox floor (if the existing fire- hopper lid, and remove all pre-packaged items that place floor is lower than the hearth), install the 2 leveling were shipped in the hopper.
Page 10
INSTALLATION 30 INS (Only) – Install damper rod knob as CLOSED Profile illustrated below and explained on page 9 (see, Install- ing Surround Assembly – Profile 30 INS). Fig. A Install Damper Knob during Surround Installation (see page 9) For initial setup, push the damper all the way in (when facing the front of the stove, in is to the center of the...
Page 11
INSTALLATION THERMOSTAT INSTALLATION: NOTE: Always Disconnect Power Before Performing The Thermostat Installation. A 24 volt wall thermostat and 20 feet of 18-gage thermostat wire is included in your stoves accessory package. It is rec- ommended that the thermostat and thermostat wire be installed by an authorized Lennox Hearth Products dealer. Installation Steps: 1.
Page 12
INSTALLTION VENTING REQUIREMENTS Horizontal Runs - The maximum total horizontal run It is recommended that only an authorized dealer install must not exceed 10 feet (3.1 meters). your pellet stove. The specified installation requirements must be followed to ensure conformity with both the Horizontal run of pipe requires 1/4”...
Page 13
INSTALLTION VENT TERMINATION Chimney Height Requirements Do not terminate vent in an enclosed or semi-enclosed The vent termination height required is 12” minimum area such as: carports, garage, attic, crawl space, under above the roof penetration point as illustrated below (Ref. a deck, porch, narrow walkway, closely fenced area, or National Standard, NFPA 7-4.1).
Page 14
INSTALLATION DETERMINING SIZE OF PIPE TO INSTALL To determine what diameter pipe to use in an installation (3” or 4”), first find the “equivalent pipe length” using the follow- ing guidelines, then plot this figure and the altitude on the chart. Fill out the installation chart, and calculate your total equivalent pipe length.
Page 15
INSTALLATION INSTALLING YOUR FREESTANDING PELLET STOVE 4. Install listed type “PL” 45 degree elbow with rodent screen or cap (optional) on outside end of pipe. The Standard Horizontal Exhaust Installation rodent screen should be no less than 1/2” (13mm) mesh and may clog with soot and ash if left unat- tended during the burn season.
Page 16
INSTALLATION Standard Horizontal Installation Configurations Profile 30 FS* Profile 20 FS * Corner Through the Wall Corner Through the Wall Profile 20 FS and Profile 30 FS Parallel Through the Wall * If you vent to the furthest wall, the vent pipe must maintain a 3”...
Page 17
INSTALLATION Standard Vertical Installation Configurations Preferred Installation – Vertical Vent Through the Roof Models: Profile 20 FS and Profile 30 FS These freestanding models may be connected to an This venting configuration allows for the best stove existing flue or by installing listed type “PL”...
Page 18
INSTALLATION St an d ard In st allat io n Co n f ig u rat io n s In t o an d Exist in g F irep lace – M o d el: Profile 30 INS IMPORTANT- Make sure the chimney and firebox are clean and free of soot and ashes before installation begins.
INSTALLATION INSTALLING PROFILE 30 INS (CONTINUED) IMPORTANT- Make sure the chimney and firebox are clean and free of soot and ashes before installation begins. Fail- ure to do so may result in the transfer of soot into the room by way of the convection fan. VENT TERMINATION WHEN SINGLE WALL LINER IS USED.
CARE AND OPERATION CONTROL BOARD OPERATION illumination of an LED labeled “Calib.” Pressing the Cali- bration Button for the first time will initiate the fuel feed trim, Stove On / Off Button – This button will turn your where one red “Heat” LED will illuminate to indicate the cur- stove on or off while in Manual or Automatic mode (see rent trim status (factory set at ‘0’).
Page 21
CARE AND OPERATION CONTROL BOARD CONTINUED… PHOTOEYE Note: The control board is equipped with an inter- nal memory which will recall the last setting and mode the stove was in prior to loss of power. Be- cause we individually check each stove prior to PN LABEL packaging, one of the two scenarios will appear LOCATION...
Page 22
CARE AND OPERATION Combustion Voltage Trim Steps: Your pellet stove can be operated in either manual or automatic mode. The manual mode is used 1. Push button “twice” for access voltage calibration mode. when operating without a thermostat. The automatic 2.
Page 23
CARE AND OPERATION Manual Operation: Lighting Procedure Without Igniter Pressing the stove on / off button initiates the start-up Your pellet stove can be lit manually without using the cycle. The green on / off light, near the top of the con- automatic igniter by following the procedure below.
Page 24
CARE AND OPERATION DAMPER OPERATION (All models) Excessive Combustion Air: By closing the damper, this The damper is a plate that helps control the amount of will reduce combustion air delivery. Symptoms of excessive airflow supplied for combustion. With the damper pushed air include;...
Page 25
CARE AND OPERATION FUEL Fuel Specifications - Using the UltraGrate burn Pellet Fuel Hopper - It is recommended to open the hopper system, this appliance has been designed to burn wood residue pellets with up to 3% ash content. Agri- lid by grasping it on the side as shown in the following pic- ture.
ROUTINE MAINTENANCE Unplug and Ensure Stove is Cold Before Performing Any Maintenance Work The following areas need to be inspected and cleaned as part of routine maintenance: ROUTINE CLEANING ASH PAN (Profile 20 FS and Profile 30 FS) Note: Stove will need to be shut off and cooled enough to...
Page 27
ROUTINE MAINTENANCE Unplug and Ensure Stove is Cold Before Performing Any Maintenance Work The following areas need to be inspected and cleaned as part of routine maintenance: ASH SLIDE PLATE (Profile 20 FS and Profile 30 FS) Tube Scraper Ash that accumulates around the grate can be “dropped”...
ANNUAL MAINTENANCE (To be preformed by a certified technician). Unplug and Ensure Stove is Cold Before Performing Any Maintenance Work. Include routine maintenance with an- nual maintenance. The following areas need to be inspected and cleaned as part of annual maintenance: PHOTOEYE (All Models) ASH CLEAN-OUT PORTS WARNING: DO NOT USE BRUSH ON HOT STOVE...
Page 29
ANNUAL MAINTENANCE (To be preformed by a certified technician). Unplug and Ensure Stove is Cold Before Performing Any Maintenance Work. Include routine maintenance with an- nual maintenance. The following areas need to be inspected and cleaned as part of annual maintenance: DOOR ROPE GASKET (All Models) WINDOW WASH (Models with one piece glass) The condition of the rope gasket around the door and...
Page 30
Profile 30 FS – Opening Side Panels • (Recommended Frequency of 1 year) Profile 20 FS – Using a ¼” nut driver remove the #8 TEK SMALL AREA PAINT TOUCH-UP screw located at the front top of the panel (see following The stove body is painted with a quality high-temperature picture).
COMPONENT DEFINITIONS AIR WASH DOOR SWITCH (Profile 30 FS and Profile 30 INS) To inhibit buildup of soot on the door glass, air is deliv- If the door is opened during operation (on model Profile ...
TROUBLESHOOTING Qualified Technicians Only Unplug Appliance Before Performing Any Troubleshooting or Maintenance PROBLEM CAUSE(S) SOLUTIONS 1. Fire burns with a There is insufficient combustion air. Remove any clinkers or ash from the bottom of the grate that might lazy orange flame. be obstructing the primary air holes.
TROUBLESHOOTING Qualified Technicians Only Unplug Appliance Before Performing Any Troubleshooting or Maintenance PROBLEM CAUSE(S) SOLUTIONS 5. There is soot or fly The window is being cleaned when the Turn down the convection fan or turn off stove before cleaning to ash in the house.
REPLACEMENT PARTS LIST / DIAGRAMS Door Parts & Body Components Item # Part No. / Cat. No. Description Stove Model 14650006 Door Assembly, Firebox (with 3 Piece Glass) Profile 20 FS HO297 Door Assembly, Firebox, DK-P30 Profile 30 FS & INS (with 3 Piece Glass) ...
REPLACEMENT PARTS LIST / DIAGRAMS 18150150 Fuse, Control Board, 5 Amp, 250 volt, Fast blow, 12pk. 12055908 Fuse, Igniter, 6 Amp, 125 volt, Fast blow, 12pk. 13050002 Switch, Door (set of 3) Profile 30 Series Firebox Parts Item # Part # Description Stove Model ...
PROFILE 20 PELLET STOVE SAFETY MODEL Note that your stove’s serial number is printed on the safety label, which is located near the inside of the hopper. Your stove’s serial number is preceded by a “WH-”(Example WH-0000000). PAGE 45...
Page 46
PROFILE 30 PELLET STOVE SAFETY LABEL Note that your stove’s serial number is printed on the safety label, which is located near the inside of the hopper. Your stove’s serial number is preceded by a “WH-”(Example WH-0000000). PAGE 46...
OWNERSHIP RECORDS Dealer’s Name: Dealer’s Address: City: State: Zip Code: Serial Number: Date of Purchase: Date Installed: Notes: SERVICE AND MAINTENANCE LOG Service Service Service Date Technician Description PAGE 47...
Need help?
Do you have a question about the Profile 20 FS and is the answer not in the manual?
Questions and answers