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U s e r G u i d e
NovaScale R630
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Summary of Contents for NEC NovaScale R630

  • Page 1 NovaScale R630 ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■...
  • Page 2 The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers and/or its licensors. NEC Computers and/ or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
  • Page 3 Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use Server series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them; such components are labeled warning.
  • Page 4 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein.
  • Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
  • Page 6 Trademarks and Patents EXPRESSBUILDER and NEC ESMPRO are trademarks of NEC Corporation. Microsoft, and Windows are registered trademarks of Microsoft Corporation in the United States and other countries. All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners.
  • Page 7 PREFACE Welcome to the Fault Tolerant Server series. Fault Tolerant Server series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided by Server series. In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure non-stop running;...
  • Page 8: About This User's Guide

    ABOUT THIS USER'S GUIDE This User's Guide helps a user to properly setup and use the product. Consult this guide to ensure safety as well as to cope with trouble during a system setup and daily operation. Keep this manual handy. This User's Guide is intended for users who have a good knowledge on the basic use of Windows operating systems and general I/O devices such as a keyboard and mouse.
  • Page 9 Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols describe at the beginning. Important points or instructions to keep in mind when using the IMPORTANT: server or software Something you need to make sure when using the server of CHECK: software Helpful information, something useful to know...
  • Page 10: Table Of Contents

    CONTENTS PREFACE............................vii ABOUT THIS USER'S GUIDE....................viii Chapter 1 ........................... 1-1 Precautions for Use......................1-1 PRECAUTIONS FOR SAFETY....................1-2 General............................. 1-2 Use of Power Supply and Power Cord..................1-3 Installation, Relocation, Storage and Connection ..............1-4 Cleaning and Handling of Internal Devices ................1-6 During Operation ........................
  • Page 11 Start Menu..........................5-2 EXPRESSBUILDER Top Menu....................5-3 Master Control Menu....................... 5-5 Configuration Diskette Creator....................5-6 NEC ESMPRO Agent AND Manager..................5-8 Overview..........................5-8 NEC ESMPRO Agent ......................5-13 NEC ESMPRO Manager ....................... 5-19 Maintenance of Fault Tolerant Server series................5-37 Active Upgrade ..........................
  • Page 12 Problems with EXPRESSBUILDER ..................7-19 Problems with Master Control Menu..................7-20 Problems with Configuration Diskette Creator..............7-21 Problems with NEC ESMPRO ....................7-22 COLLECTION OF TROUBLE LOGS ..................7-29 Collection of Event Logs ....................... 7-29 Collection of Configuration Information ................7-30 Collection of Diagnostic Information by Dr.
  • Page 13: Chapter 1

    Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.
  • Page 14: Precautions For Safety

    PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely. Read this section carefully to ensure proper and safe use of the server. For symbol meanings, see "SAFETY INDICATIONS" described in the previous section. General WARNING Do not use the equipment in an operation where human lives are involved or high reliability is required.
  • Page 15: Use Of Power Supply And Power Cord

    Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe.
  • Page 16: Installation, Relocation, Storage And Connection

    Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the equipment. Be sure to power off the equipment and unplug its power cords from the wall outlet before installation/relocation. All voltage is removed only when the power cords are unplugged.
  • Page 17 CAUTION Do not connect any interface cable with the power cord of the server plugged to a power source. Make sure to power off the server and unplug the power cord from a power outlet before installing/removing any optional internal device or connecting/disconnecting any interface cable to/from the server.
  • Page 18: Cleaning And Handling Of Internal Devices

    Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the DVD-ROM drive.
  • Page 19: During Operation

    During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works. There is a risk of malfunction and injuries. Do not touch the equipment when it thunders. Unplug the equipment when it threatens to thunder. If it starts to thunder before you unplug the equipment, do not touch the equipment and cables.
  • Page 20: Rack-Mount Model

    Rack-mount Model CAUTION Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack conforming to the EIA standard. Do not use the equipment without a rack or install it on a nonconforming rack. The equipment may not function properly, and there is a risk of damage to physical assets or injuries.
  • Page 21: For Proper Operation

    For Proper Operation Observe the following instructions for successful operation of the server. Failure to observe them could lead to malfunction or breakdown. Do not use a cellular phone or pager around the equipment. Turn off your cellular phone or pager when you use the equipment.
  • Page 22: Disposal Of Equipment And Consumables

    DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dispose of the main unit, hard disk drives, floppy disks, CD-ROMs, optional boards, etc., you need to observe your local disposal rules. Dispose the attached power cable along with the equipment to avoid being used with other equipment.
  • Page 23: If System Trouble Is Suspected

    IF SYSTEM TROUBLE IS SUSPECTED Before sending the equipment for repair, try the following: Check if its power cord and connection cables are attached correctly. See “Error Messages” in Chapter 7 to check if there is a relevant symptom. If yes, take measures as instructed. Certain software programs are required for operation of Fault Tolerant Server series.
  • Page 24 Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor.
  • Page 25: Chapter 2

    Chapter 2 General Description This chapter describes what you need to know to use the Fault Tolerant Server series. Refer to this chapter when you want to know about certain components and how to operate them.
  • Page 26: Standard Features

    Bus parity error detection Error notification BIOS password feature Self-diagnosis Power On Self-Test (POST) Test and Diagnosis (T&D) Utility Management Utilities Maintainability NEC ESMPRO Off-line Maintenance Utility Ready-to-use Easy and Fine Setup Quick cableless connection: hard disk, EXPRESSBUILDER (system setup CPU/IO module utility)
  • Page 27 If you use an alarm notification tool, you can configure Fault Tolerant Server series to notify you when certain events occur. NEC ESMPRO is installed on the system as a server management solution. NEC ESMPRO, a GUI-based management tool, allows you to monitor, view, and configure Fault Tolerant Server series. This tool also supports both local and remote management of Fault Tolerant Server series.
  • Page 28 Local and remote management Fault Tolerant Server series uses NEC ESMPRO as a server management tool. This tool uses a GUI that enables monitoring and setting of Fault Tolerant Server series. NEC ESMPRO can be used both locally and remotely on work station PCs or server PCs.
  • Page 29: How The Operating System Sees The Cpu Modules

    HOW THE OPERATING SYSTEM SEES THE CPU MODULES On Fault Tolerant Server series, the CPU modules are redundantly configured and all processors installed on this server are shown. How CPU modules appear on Device Manager As shown below, logical CPUs are displayed as many as there are. For multi-processor, the number of displayed CPUs is the number of physical processors on one CPU/IO module multiplied by the number of cores per processor.
  • Page 30: How Cpu Modules Appear On Task Manager

    How CPU modules appear on Task Manager As with Device Manager, logical CPUs are displayed as many as there are. System with two CPUs (Dual-Core) System with one CPU (Dual-Core)
  • Page 31: Names And Functions Of Components

    NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: (1) LEDs For more information see the description on the front view (page 2-8). (2) Front bezel The cover to protect devices in the front.
  • Page 32: Front View

    Front View (7)-3 (11) (7)-2 (10)-1 (10)-2 (7)-1 With the front bezel removed (1) CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling fan unit, and hard disk drive. (2) POWER switch This switch is used to power on/off the server.
  • Page 33 (8) CPU/IO module DISK ACCESS LED (green/amber) This LED illuminates in green when the internal hard disk drives are accessed. If any internal hard disk drive is failing, the LED illuminates in amber. (9) CPU/IO module 1 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling fan unit, and hard disk drive. (10)-1 CPU/IO module status LED 1 (amber) This LED indicates the status of the CPU/IO module.
  • Page 34: Rear View

    Rear View (1) CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, and cooling fan unit. (2)-1, 2, 3 PCI-X slots 1, 2, 3 (2)-1 is the slot on which the low profile type PCI board is mounted (64 bit 133MHz 3.3V PCI-X). (2)-2, 3 are the slots on which the FullSize and FullHight types PCI boards are mounted (64bit 100MHz 3.3V PCI-X).
  • Page 35 (9) DUMP (NMI) switch This is the switch to perform a memory dump. TIPS: Press the DUMP switch on the primary CPU/IO module, whose POWER LED has been blinking, for four to eight seconds. Use something sharp, such as curved clips to press the DUMP switch on CPU/IO module 1. (10)-1, 2 PCI slot status LED (Slot 1, 2, 3) This is the LED to display the status of the PCI slot.
  • Page 36: Dvd-Rom Drive

    DVD-ROM drive Status LED An LED that stays on while the loaded CD-ROM is accessed. Tray eject button A button for ejecting the tray. Manual release hole When the eject button does not work, insert a metal pin into this hole to forcefully eject the tray. 2-12...
  • Page 37: Cpu/Io Module

    CPU/IO Module CPU/IO module 2-13...
  • Page 38: Mother Board

    Mother Board CPU/IO module mother board (1) Lithium battery (2) DIMM slot ((2)-1 from the bottom) (2)-1 DIMM CH0 Slot 0 (2)-2 DIMM CH0 Slot 1 (2)-3 DIMM CH0 Slot 2 (2)-4 DIMM CH1 Slot 0 (2)-5 DIMM CH1 Slot 1 (2)-6 DIMM CH1 Slot 2 (3) Processor 0 socket (CPU0) (4) Processor 1 socket (CPU1)
  • Page 39: Leds

    LEDs POWER LED The POWER switch of the CPU/IO module has an in-built LED. If the AC power is supplied, the LED of the primary POWER switch illuminates (only the primary POWER switch functions). Also, the CPU/IO module has the POWER LED to show the status of the module power status.
  • Page 40: Hard Disk Drive Led

    PCI Slot status LED 1, 2 There are two kinds of LEDs that indicate the PCI slot status on the back of the CPU/IO module. The PCI slot status is indicated by the display combination of the two LEDs. Status Status LED2 Description Action...
  • Page 41 Access LED on the DVD-ROM drive This LED illuminates when the installed CD-ROM is being accessed. LAN Connector LED • LINK/ACT LED The LINK/ACT LED shows the status of a standard network port. It is green if power is supplied to the main unit and hub, and they are connected correctly (“LINK”).
  • Page 42: Basic Operation

    BASIC OPERATION This section describes basic operation procedures of Fault Tolerant Server series. Installing/removing the front bezel When you power on/off the server, handle the DVD-ROM drive, or remove/install a hard disk drive or CPU/IO module, remove the front bezel. (1) Lightly hold the front bezel and pull it out.
  • Page 43: Power On

    Power ON To power on Fault Tolerant Server series, press the POWER switch (the one whose in-built LED is illuminating). Follow the steps below to turn on the power. Power on the display unit and other peripheral devices connected to the server. CHECK: If the power cord is connected to a power controller like a UPS, make sure that it is powered on.
  • Page 44: Power Off

    [System Configuration] - [Advanced], and set [Boot-time Diagnostic Screen] to "Enabled" (see Chapter 4). You can view the test items and details from a management PC where NEC ESMPRO Manager is installed. You do not always need to check POST details. You will need to check messages when: You install a new Fault Tolerant Server series.
  • Page 45: Flow Of Post

    Flow of POST This section walks you through how POST is performed. When you power on the system, one selected CPU/IO module will start up. POST will be performed on this selected CPU/IO module. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted.
  • Page 46: Post Error Messages

    In this manner, the server retries POST or OS startup with different combinations of CPU/IO modules. If POST does not finish normally with any combinations, the server will stop with the state of DC OFF or Post end with an error message displayed.
  • Page 47: Floppy Disk Drive (Option)

    Floppy Disk Drive (Option) If you want to use a floppy disk drive with this server, connect USB FDD UNIT, which are available optionally to a USB connector. This server supports 3.5-inch 2HD (1.44 MB) and 2DD (720KB) floppy disks. IMPORTANT: When using a USB floppy disk drive, the access to the floppy disk is delayed on rare occasions if the display graphic load is high because a moving picture is being played.
  • Page 48 Store floppy disks in a protective case where they are kept away from magnetic waves or dust. To prevent data from being erased accidentally, the floppy disk has a write-protect notch. When the disk is write-protected, you can read data, but you cannot write the data or format the disk.
  • Page 49: Dvd-Rom Drive

    DVD-ROM drive Fault Tolerant Server series has a DVD-ROM drive on the front panel. It is a device used to read data from an optical disk (compact disc read-only memory). Compared to a floppy disk, an optical disk allows for larger volume and fast data readout.
  • Page 50 To remove the optical disk, press the tray-eject button as you did in setting the optical disk. When the access LED illuminates in orange, it indicates the optical disk is being accessed. Make sure the access LED is not illuminating in orange before you press the tray-eject button.
  • Page 51: Handling Optical Disks

    Handling optical disks Observe the following when you use an optical disk on Fault Tolerant Server series: As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that you can use a CD player to play it with this server. Be careful not to drop the optical disk.
  • Page 52: Chapter 3

    Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make Fault Tolerant Server series ready for use. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred to as CPU module and IO function part PCI module.
  • Page 53: Disk Operations

    DISK OPERATIONS This section explains the disk operation by the RDR (Rapid Disk Resync) function. Fault Tolerant Server series duplicates disks to secure data by using “Rapid Disk Resync (RDR) function”. This section describes operations such as configuration of dual settings to disks and replacement of disks. IMPORTANT: On the disks containing the OS, it is recommended to create only the system partition.
  • Page 54 The disks to set RDR must have the same capacity and must be new or physically formatted. (For physical format, refer to “SAS BIOS” in Chapter 4 and perform Format Disk using Disk Utilities.) If the system is shut down (or restarted) while the mirror is broken, or a long time (30 hours or longer) has passed after the mirror is broken, the mirror resynchronization target will be the entire disk.
  • Page 55 IMPORTANT: The [RDR Utility] display is not updated automatically. Therefore, update it by clicking [Refresh] from [Action] on the menu or pressing F5 after performing operations to disk such as inserting/removing a disk, specifying/removing the RDR setting. Making disks duplex by RDR The following describes the procedure to set duplex configuration to disks by RDR.
  • Page 57 IMPORTANT: If RDR is specified to a disk which contains the system partition or partition which cannot be unmounted, the following pop-up message appears. If you click [Yes], the system is restarted in two minutes automatically. Go on to 5. when the system is restarted. Insert a disk to set duplex configuration into the corresponding slot.
  • Page 58 On the left tree of RDR Utility, right-click a disk to set RDR and click [Add physical Disk To RDR Virtual Disk]. Confirm that synchronizing disks are started and the DISK ACCESS LEDs and the display of RDR utility change as shown below: Synchronizing DISK ACCESS RDR Utility...
  • Page 59 IMPORTANT: The time required for synchronization varies depending on the partition size on the disk. For 18GB partition, it takes about 16 minutes. If there is no partition, synchronization may complete in a short period of time and the disk may become synchronized after RDR is set.
  • Page 60 When the disk whe re RDR is set is converted to a dynamic disk, the area which has not been synchronized (the area where no partition exists) will be synchronized. When the system is shut down without shutting down Win dows properly, for example, by pressing the power button, the entire area of the synchronized disks will be resynchronized after the system is restarted.
  • Page 61 Removing duplex configuration of RDR disks This section describes how to remove duplex configuration from the disk with RDR setting. In the example below, the duplication setting of the disks in the Slot 2 of the PCI modules 0 and 1 is removed. IMPORTANT: After executing the command, RDR settings will be cancelled but other data will remain.
  • Page 62 Confirm that RDR of the disk is cancelled. Cancel the disk of the corresponding slot in the same manner. 3-11...
  • Page 63 IMPORTANT: A partition on the disk where the RDR setting is removed is not assigned a drive letter. To use the partition, assign a drive letter using [Disk Management]. If the disk contains a partition which cannot be unmounted, the OS needs to be restarted when canceling RDR. In that case, the following pop-up message appears.
  • Page 64 Other functions of RDR Utility <Commands for physical disks> Remove Physical Disk From RDR Virtual Disk All data including RDR settings on a physical disk can be deleted. IMPORTANT: After executing the command, the physical disk becomes an empty basic disk without RDR settings. This command can only be executed to physical disks in Duplex/Syncing state.
  • Page 65 Synchronization completed DISK ACCESS RDR Utility Op State: State Status Source disk Green Duplex (Blinking) Destination disk Green Duplex (Blinking) RDR Virtual Disk Duplex None Set As Active RDR Plex A physical disk can be set as “Active RDR Plex” by a command. Active RDR Plex is the disk on which data reading process is performed when Load Balancing of RDR Virtual Disk is off.
  • Page 66 Verify RDR Virtual Disk Whether the synchronization by RDR is performed normally can be checked. Start RDR Utility and right-click [RDR Virtual Disk x] in the left pane and click [Verify RDR Virtual Disk]. In the [Verify RDR Virtual Disk] dialog box, click [OK]. The progress of verification can be viewed using RDR Utility.
  • Page 67: Replacing Failed Hard Disk Drives

    Replacing Failed Hard Disk Drives The following describes how to locate and replace the failed hard disk. The failed hard disk should be replaced with the server powered on. How to Locate Failed Disks 1. From [Start], select [All Programs], [RDR] and click [RDR Utility] to start RDR Utility. 2.
  • Page 68 IMPORTANT: For a disk to be inserted, use a new or physically formatted disk which has the same capacity as the disk of the corresponding slot (in this example, the disk in slot 2 of the PCI module 0) When a disk is inserted, a popup window asking for rebooting the system may be displayed, but there is no need to reboot it.
  • Page 69 (Blinking) RDR Virtual Disk Duplex None 3-18...
  • Page 70: Change Drive Letter

    CHANGE DRIVE LETTER To add, change or delete drive letters, follow the steps below. Before making any changes, thoroughly read the Fault Tolerant Server series-specific precautions and general precautions for Windows. Select [Start] - [Control Panel] - [Administrative Tools] and open [Computer Management]. In the console tree of [Computer Management], click [Disk Management].
  • Page 71: Dual Lan Configuration

    DUAL LAN CONFIGURATION The Fault Tolerant Server series builds a dual LAN configuration by using “Stratus emb-EB 2-Port Gigabit Adapter,” mounted as standard on the CPU/IO module and “Intel(R) PRO/1000 MT Server Adapter” and “Intel(R) PRO/1000 MF Server Adapter” inserted in the extended PCI slots, . Overview The dual LAN configuration is of two types as described below: Adapter Fault Tolerance (AFT)
  • Page 72: Configuring Dual Lan

    Configuring Dual LAN This section describes how to configure dual LAN. Rules of Dual Configuration The following explains how to configure dual LAN regarding to the example shown in “ on Fault Tolerant Server series .” IMPORTANT: Log on as "Administrator" or a member of the group "Administrators." Start [Device Manager].
  • Page 73 Select the adapters to include in the team and click [Next]. Select [Adapter Fault Tolerance] or [Adaptive Load Balancing] as a team mode (Usually select [Adapter Fault Tolerance]). Click [Next]. 3-22...
  • Page 74 Click [Finish]. Start Command prompt to check the physical MAC address set on ipconfig/all. Select the Team Adapter you have set. Right-click on it and select [Properties] from the menu displayed to show the properties dialog box. 3-23...
  • Page 75 Select the [Advanced] tab on the properties dialog box. Select [Locally Administered Address] from the [Settings] list box, and then enter the MAC address of a Team Adapter, which you have checked, in the [Value] text box. Click [OK]. 3-24...
  • Page 76: Removing Dual Lan

    Removing Dual LAN This section describes how to remove dual LAN. IMPORTANT: Log on as "Administrator" or a member of the group "Administrators.” Start [Device Manager]. Select the Team Adapter of which you want to remove dual LAN. Right-click on it, and then select [Properties] from the menu displayed to show the properties dialog box.
  • Page 77: Check The Duplicating Operation Of Modules

    CHECK THE DUPLICATING OPERATION OF MODULES CPU/IO This section describes how to check if the system runs properly after system installation or reinstallation. module has a processor function part and IO function part. Each part is monitored and managed by the module.
  • Page 78 Stop the operation of a PCI module using the ft server utility. Select [Start] - [All Programs] - [NEC ESMPRO Agent] - [ft server utility] to start the ft server utility. Then, from the ft server utility, select [PCI Module] and then the primary PCI module (*) from the [FTSever] tree on the left pane, and click [Down] of [Bring Up/Bring Down].
  • Page 79 3. Choose “Stop” from the “Action” menu. 4. Repeat 2 and 3 for all services of the backup software. The PCI modules’ status LEDs changes as shown below: [Indications of the status LEDs] Immediately after the PCI module startup until the completion of diagnosis Secondary Primary CPU/IO module status LED1...
  • Page 80: Evaluate Start And Stop Of Cpu Modules

    Use the ft server utility to stop the operation of a CPU module to remove. From [Start], select [All Programs], [NEC ESMPRO Agent] then [ft server utility] to start the ft server utility. Then, from the ft server utility, select [CPU Module] then the CPU module to stop (*) from the [FTSever] tree on the left pane, and click [Down] of [Bring Up/Bring Down].
  • Page 81 Press the start button of the CPU module stopped by ft server utility. In the ft server utility, select the stopped CPU module and click [Up] of [Bring Up/Bring Down]. Once the CPU module is started, hardware diagnosis and then synchronization of memory (memory copy) are performed, and the duplication process is completed.
  • Page 82: Fault Tolerant Server Series Service Program Configuration

    Fault Tolerant Server series SERVICE PROGRAM CONFIGURATION Fault Tolerant Server series achieves the duplex system using the following service programs, in addition to dedicated drivers. Service program names shown in [Services]: Stratus ER Service ftSys eService ftSys Maintenance and Diagnostics (MAD) ftSys RAS ftSys RPC Provider ftSys SSN...
  • Page 83: Chapter 4

    Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the Fault Tolerant Server series for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
  • Page 84: System Bios ~ Setup

    SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions. Thus, you do not need to use the SETUP utility in most cases.
  • Page 85: Starting Setup Utility

    Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the full screen logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration.
  • Page 86: Description Of On-Screen Items And Key Usage

    Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Shows the current menu. Online help window Options to be ftServer Setup configured Main Advanced...
  • Page 87 Shows the following: F10: If you select “Yes” and then press the key, the setup will Enter complete with all changes you have made saved. If you select “No” and then press either the key, the status Enter before pressing the key is restored.
  • Page 88: Configuration Examples

    Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. To link power supply with the UPS To power on the server when power is supplied from the UPS Select [Server] - [AC-LINK] - [Power On]. To keep the server off-powered even when power is supplied from the UPS if the POWER switch was used to power off Select [Server] - [AC-LINK] - [Last State].
  • Page 89 Memory To check the installed memory (DIMM) status: Select [Advanced] - [System Memory] and [Extended Memory] and check the status indications. Saving the Configuration Data To save the BIOS configuration data Select [Exit] - [Exit Saving Changes] To discard changes to the BIOS configuration data Select [Exit] - [Exit Discarding Changes] To restore the default BIOS configuration data (the data may differ from the factory-setting) Select [Exit] - [Load Setup Defaults].
  • Page 90: Menu And Parameter Descriptions

    Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu. Main Start the SETUP utility to display the Main menu.
  • Page 91 Available options in the Main and descriptions are listed below. Option Parameter Description System Time HH:MM:SS Specify the system time. System Date MM/DD/YYYY Specify the system date. CPU Speed XXXX MHz Displays the processor clock frequency. Physical CPUs Displays the number of processor installed. System Memory XXXX KB Displays the size of system memory.
  • Page 92 Advanced Move the cursor onto "Advanced" to display the Advanced menu. There is no configurable item on the Advanced menu screen below. Display each sub menu and make settings on the sub menu screen. Select an option with the "►" mark and press Enter to display its submenu. ftServer Setup Main Advanced...
  • Page 93 Advanced Processor Configuration When you select “Advanced Processor Configuration” in the Advanced menu, the following screen appears. ftServer Setup Main Advanced Security Server Boot Exit Advanced Processor Configuration Item Specific Help Execute Disable Bit: [Enabled] Intel(R) Virtualization Tech. [Enabled] PECI Interface: [Enabled] F1 Help ↑↓...
  • Page 94 I/O Device Configuration When you select “I/O Device Configuration” in the Advanced menu, the following screen appears. If you select a menu with the “►” mark and press Enter, its submenu appears. ftServer Setup Main Advanced Security Server Boot Exit I/O Device Configuration Item Specific Help Serial Port1:...
  • Page 95 Option ROM Configuration When you select “Option ROM Configuration” in the Advanced menu, the following screen appears. ftServer Setup Main Advanced Security Server Boot Exit Option ROM Configuration Item Specific Help Embedded SAS Option ROM: [Enabled] Enables Embedded SAS Embedded PXE#1 Option ROM: [Enabled] Option ROM to boot Embedded PXE#2 Option ROM: [Enabled] from the device.
  • Page 96 Security Move the cursor onto "Security" to display the Security menu. ftServer Setup Main Advanced Security Server Boot Exit Item Specific Help Supervisor Password Is: Unset User Password Is: Unset Supervisor Password controls access to the Set Supervisor Password [Enter] setup utility.
  • Page 97 ftServer Setup Main Advanced Security Server Boot Exit Item Specific Help Supervisor Password Is: Unset User Password Is: Unset Supervisor Password controls access to the Set Supervisor Password [Enter] setup utility. Set User Password [Enter] Password on boot [Disabled] Set Supervisor Password Enter New Password Confirm New Password F1 Help...
  • Page 98: System Management

    Server Move the cursor onto [Server] to display the Server menu. The following describes options you can configure in the Server menu and their functions. Select an option with the "►" mark and press Enter to display its submenu. Refer to the table below for information on options. ftServer Setup Main Advanced...
  • Page 99 〈Example〉 ftServer Setup Main Advanced Security Server Boot Exit System Management Item Specific Help BIOS Version: 2.1:44 All items on this menu cannot be modified in Board Part #: 243-632791 user mode. If any Board Serial #: 113108030768 items require changes, System Part #: XXXXX-XXXX please consult your...
  • Page 100 Console Redirection Select "Console Redirection" on the Server menu and press Enter to display the following screen. ftServer Setup Main Advanced Security Server Boot Exit Console Redirection Item Specific Help Com Port Address [Disabled] If enabled, it will use a port on the Baud Rate [19.2K] motherboard.
  • Page 101 Event Log Configuration Select "Event log Configuration” on the Server menu and press Enter to display the following screen. ftServer Setup Main Advanced Security Server Boot Exit Event Log Configuration Item Specific Help Clear Online Event Logs [Press Enter] The system event log will be cleared if Clear Offline Event Logs [Press Enter]...
  • Page 102 Select whether or not to enable the function to monitor [Enabled] OS boot-up. If you are starting up from an OS with no NEC ESMPRO Agent installed, disable this option. If you use Disaster Recovery Option for ARCServe, select [Disabled].
  • Page 103 Boot Move the cursor onto "Boot" to display the Boot menu. The server searches for the boot device according to the order specified in this menu and use the software to boot the system if found. ftServer Setup Main Advanced Security Server Boot...
  • Page 104 Exit Move the cursor onto "Exit" to display the Exit menu. ftServer Setup Main Advanced Security Server Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to Discard Changes CMOS.
  • Page 105 Exit Discarding Changes Select this option to exit the SETUP utility without saving the current configuration data into the CMOS (non-volatile memory). If you select “Yes” here, the “SETUP Warning” dialogue box appears. If you select “No” in the “SETUP Warning” dialogue box, you can exit SETUP without saving the changes you have made.
  • Page 106 IMPORTANT: The default value slightly differs from the factory-set value. Check all setting values before restoring the default value. Discard Changes Select this option if you want to restore previous values before saving values in CMOS. When you select “Discard Changes”, you will see the dialogue box as shown below.
  • Page 107: Sas Bios ~Adaptec Sas/Sata Configuration Utility

    SAS BIOS ~Adaptec SAS/SATA Configuration Utility~ Adaptec SAS/SATA Configuration utility makes settings of the built-in SAS controller on a motherboard. You can start it up by simple key operation during POST execution without using any special startup disk. IMPORTANT: Because the server is installed with the latest version of the SCSISelect utility, your screen display may be different from the one described in this guide.
  • Page 108 Parameter and description Adaptec SAS/SATA Configuration utility has two types of menu. • SerialSelect Utility • Disk Utilities You can set features that are more detailed by selecting a submenu from these menus. The following describes the features and parameters that can be set in each menu and factory settings displayed on the screen. SerialSelect Utility The following screen is displayed when you select “SerialSelect Utility”...
  • Page 109 Controller Properties The following screen is displayed when “Controller Properties” is selected in the menu. Adaptec SAS/SATA Controller#0 Controller Information PCI Slot:Bus:Device:Function..0:A:0:0 Interrupt (IRQ) Channel....7 I/O Port Address..... 8000 Device ID......041E Controller Serial number..... Controller WWN......50030130F0B13700 See the following table for each item.
  • Page 110 Controller Configuration The following screen is displayed when “Controller Configuration” is selected in the menu. Adaptec SAS/SATA Controller#0 Controller Configuration Controller Interface Definitions Runtime BIOS........ Enabled BBS Support......... Device POST Banner Display......Enabled CTRL-A Message Display...... Enabled Physical Drives Display during POST..Enabled RAID Support........
  • Page 111 Press F6 to return to the initial value. To quit, press Esc until you see the closing message (If any changes have been made, the massage asking you whether or not to save the changes is displayed.). When the closing message is displayed, select [Yes] to quit SerialSelect Utility and restart the system by pressing any key.
  • Page 112 PHY Configuration The following screen is displayed when “PHY Configuration” is selected in the menu. SAS Device Configuration SAS Port ID PHY Rate (Gb/s) ....Auto Auto Auto Auto Auto Auto Auto Auto SAS Address ...50030130F0B13700 <F6> - Reset to Defaults See the following table for each item Item Parameter...
  • Page 113 Adaptec SAS/SATA Controller#0 Select SAS/SATA Disk and press <Enter> Device Slot Model FW Rev HITACHI HUS151436VLS300 A340 No device No device No device No device No device No device No device No device No device No device No device No device No device No device No device...
  • Page 114 See the following table for each item. Item Parameter Description Low-level format is simulated by writing entire disk to Format Disk ― zero. TIPS: Low-level format is performed to the disk drive at factory. You do not need to perform low-level format again. IMPORTANT: All the data on the disk is deleted.
  • Page 115: Forced Shutdown And Clear

    FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup values to those made at shipment. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work.
  • Page 116: Clear Cmos/Password

    CLEAR CMOS/PASSWORD With the pre-installed SETUP utility, you can set desired passwords to protect data stored on the server from unauthorized user access. If you forget the password, you can clear them by following the procedure described in this section. You can also use the same procedure to clear the CMOS data in the server.
  • Page 117 The following describe the clearing procedure. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY” in Chapter 1. Do not disassemble, repair, or alter the server. How to Clear CMOS Power off the Fault Tolerant Server series and unplug the both power cords.
  • Page 118: How To Clear Passwords

    HOW TO CLEAR PASSWORDS Power off Fault Tolerant Server series and unplug the both power cords. Remove the both CPU/IO modules (0 and 1) from the Fault Tolerant Server series (see “Removing CPU/IO Module” on page 8-11). Make setting of jumper switch for clearing the password of CPU/IO module 0. Remove the clips from the jumper pins (J57) 2-3 on CPU/IO module 0 and place them on the jumper pins (J20) 7-8 on the CPU/IO module 0.
  • Page 119: Chapter 5

    Chapter 5 Installing and Using Utilities This section describes how to use the EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the EXPRESSBUILDER. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred to as CPU module and IO function part PCI module.
  • Page 120: Expressbuilder

    EXPRESSBUILDER The EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to a Fault Tolerant Server series machine to advance the processing. The hardware subject to setup with the EXPRESSBUILDER should have the same configuration as that for operation. Start Menu The EXPRESSBUILDER provides two procedures to start the server as described below.
  • Page 121: Expressbuilder Top Menu

    EXPRESSBUILDER Top Menu This subsection describes the procedures for using EXPRESSBUILDER for DOS-based with local console. Start Start the EXPRESSBUILDER top menu following the procedure below: Turn on the powers of peripherals and the power of the server in this order. Insert the EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server.
  • Page 122 − ROM- DOS Startup FD The support disk for starting the ROM -DOS system is created. − Off-line Maintenance Utility FD Creates a support disk for activating the Off-line Maintenance Utility. − System Diagnostics Utility FD The support disk for starting the system check program is created. −...
  • Page 123: Master Control Menu

    Master Control Menu The Master Control Menu automatically appears when the “EXPRESSBUILDER” CD-ROM is loaded on a computer running Windows (Windows 95 or later or Windows NT 4.0 or later). TIPS: Depending on the condition of the system, the menu may not be automatically started. In such a case, execute the file below on the CD-ROM from Windows Explorer or by other means: \MC\1ST.exe From the Master Control Menu, you can install various software which runs on Windows or view online documents.
  • Page 124: Configuration Diskette Creator

    Configuration Diskette Creator "Configuration Diskette Creator" is a tool to create [Configuration Diskette] that is used for configuring the server with the Express Setup. If you use the Configuration Diskette created by the Express Setup and Configuration Diskette Creator to operate the setup, you can setup from the installation of OS to several utilities automatically except for a few key input to confirm the specification.
  • Page 125 A space cannot be used in creating users and groups. Do not use space in [User and Group creation]. The application supported by his device is NEC ESMPRO Agent. Do not select other than NEC ESMPRO Agent in selecting an application. If any other application is selected, the installation is not executed.
  • Page 126: Nec Esmpro Agent And Manager

    – Detection of server fault NEC ESMPRO Agent collects a variety of fault information on Fault Tolerant Server series systems to identify the states of the systems. If a server detects a fault, the server provides NEC ESMPRO Manager with the proper alert report.
  • Page 127: Detection Of Server Fault

    NEC ESMPRO Manager and NEC ESMPRO Agent can set the threshold for the CPU usage rate and the empty capacity in a file system, etc. in the server. If the value of a source exceeds the threshold, NEC ESMPRO Agent reports the alert to NEC ESMPRO Manager.
  • Page 128 If a major component fails, the NEC ESMPRO fault report function can notify the system Administrator of the occurrence of the fault. In addition, the data viewer of NEC ESMPRO Manager can monitor the system status and also identify the failed component.
  • Page 129 The alert contains the detailed information of the fault and the proper countermeasures. You can take the appropriate action for the alert. 5-11...
  • Page 130: Collective Management Of Distributed Servers

    Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management.
  • Page 131: Nec Esmpro Agent

    NEC ESMPRO Agent NEC ESMPRO Agent is a utility which acts as an agent (proxy) between Fault Tolerant Server series and NEC ESMPRO Manager (management PC). For details on the operating environment, the setting required before the setup, and the installation procedure, see the separate volume “User’s Guide (Setup)”.
  • Page 132 Supplement Note the followings when using NEC ESMPRO Agent. Application log registered when system starting About the event of “Source: Perflib When system is starting, Perflib log may be registered to the application log. The detailed information about an event log is described on Microsoft Product Support Services. Please check the contents.
  • Page 133 Because the Fault Tolerant Server series detects hardware faults on the network in the driver level, NEC ESMPRO Agent does not monitor line faults. Thus, the value set for "Line fault occurrence rate" of a [LAN] tab of [NEC ESMPRO Agent properties] in the control panel is not used.
  • Page 134 Change of SNMP Community If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is installed, is changed from the default "public" to a community name, change the community settings of the NEC ESMPRO Agent, too.
  • Page 135 NEC ESMPRO Manager is on (default: ON), NEC ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of SNMP Service increases temporarily.
  • Page 136 CPU Information In [CPU Information] of Data Viewer’s system tree, the external clock is listed as "Unknown." When [ft] Tree Appears on Date Viewer in an Incorrect Manner If you open a Data Viewer immediately after the system starts up, the tree or the state of a Data Viewer may not be displayed correctly due to high load of the system.
  • Page 137: Nec Esmpro Manager

    NEC ESMPRO Manager To monitor and manage a computer, on which NEC ESMPRO Agent is installed, with a management PC online, use NEC ESMPRO Manager that is bundled with the product. For detailed procedures of installation and setting, see online documents or NEC ESMPRO Online Help.
  • Page 138 Monitoring CPU Module To monitor the CPU modules and the components on the CPU module, see the [CPU Module] tree. To see the information on the [CPU Module] tree, select the target CPU module from [CPU Module] in the [ft] tree. You can see the following information on the modules and the components on the CPU modules in the [CPU Module] tree.
  • Page 139 Update Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See "Maintenance of Fault Tolerant Server series" described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO] tree→[Hardware] tree→[Field Replaceable Unit] tree.
  • Page 140 Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target PCI module from [PCI Module] in the [ft] tree. You can see the following information on the PCI modules and the components on the PCI modules of the [PCI Module] tree.
  • Page 141 Update Allows the device identification information of the PCI modules to be viewed. The detailed device identification information can be checked by selecting [ESMPRO] tree→[Hardware] tree→[Field Replaceable Unit] tree. 5-23...
  • Page 142 Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module]→[PCI module (containing PCI slot to be seen)]→[PCI slot] of the [ft] tree. You can see the following information on the PCI slot and the devices on the PCI slot in the [PCI slot] tree.
  • Page 143 Allows the bus information of a bridge on the PCI bus to be viewed. This function is not supported in the current version. PCI Bridge – Detail Allows the detailed information of a bridge on the PCI bus to be viewed. This function is not supported in the current version.
  • Page 144 Monitoring SCSI adapter on PCI module To monitor the SCSI adapters on the PCI modules, see the [SCSI adapter] tree. To see the information on the [SCSI adapter] tree, select [PCI Module]→[PCI module (connected to SCSI adapter to be seen)]→[SCSI adapter] of the [ft] tree.
  • Page 145 Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [ft] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. General Allows the configuration and other information of the SCSI enclosure to be viewed.
  • Page 146 Electronics – General This function is not supported in the current version. Electronics – Maintenance This function is not supported in the current version. SCSI Slot – General Allows the configuration and other information of the SCSI slot to be viewed. IMPORTANT: You need to be aware of the status of hard disk during the mirror creation.
  • Page 147 SCSI Slot – Maintenance Allows the MTBF information of the SCSI slot to be viewed or cleared. This function is not supported in the current version. 5-29...
  • Page 148 Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror Disk] tree. To view information on [Mirror Disk] tree, select [Mirror Disk] under [ft] tree. You can see the redundancy status of the mirrors and the device IDs of the SCSI slots into which these hard disk components are connected.
  • Page 149 Monitoring Hard Disk To monitor the hard disks and detect disk failures at an early stage, use the NEC ESMPRO Manager and Agent. You can see configurations and information of hard disk in the Data Viewer. Monitoring Operations This section describes how to maintain hard disks.
  • Page 150 Confirmation of mirror status To check the redundancy status of the failed mirror disk, open [Mirror Disk] screen under [ft]. On this screen, you can check the redundancy status of the mirror and the status of the mirrored hard disks. [Mirror Disk] IMPORTANT: The mirroring redundancy status will change depending on the status of the two hard disks that make up a mirror as follows:...
  • Page 151 IMPORTANT: The Mirror Disk screen shows a pair of hard disks constructing mirroring as a mirror. Note that when multiple volumes are created in these hard disks, the information on the volumes will not be displayed. Ex. A few volumes are created within a single disk: Volume A Volume C Boot...
  • Page 152 (2) Removing the hard disk Disconnect the hard disk with the problem. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk with problem change the state of warning in the data viewer.
  • Page 153 (3) Connect a new hard disk Next, connect a new hard disk to the same SCSI Slot. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk are changed to the state of normal in the data viewer.
  • Page 154 When the hard disk is connected, SCSI Slot changes the status to "Normal". [SCSI Slot] → [General] Also, at this time, the state of the mirrored disks changes to "Normal". [Mirror Disk] 5-36...
  • Page 155: Maintenance Of Fault Tolerant Server Series

    Fault Tolerant Server series maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the Fault Tolerant Server series for local maintenance.
  • Page 156 Whole system – – – R: Remote. Executable from remote management PC by using NEC ESMPRO Manager L: Local. Executable on local server by using ft server utility √: Support –: Not support The table below shows the support of the preventive disk maintenance (S.M.A.R.T.) setup function.
  • Page 157: Start And Stop Of Components

    Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [ft] tree of the data viewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree.
  • Page 158 The stop result can be confirmed by "State" on the target component screen. The result of the stop operation is reported by the Fault Tolerant Server series as an alert. Sample screen of NEC ESMPRO Manager 1 [Maintenance] screen of PCI module [PCI Module] –...
  • Page 159 Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of PCI module [PCI Module] - [Maintenance] 5-41...
  • Page 160 Procedure in the ft server utility Start Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. Click the [Up] button of the target component. A certain time is required for the start. The start result can be confirmed by the LEDs on the target component.
  • Page 161: Check And Clear Of Mtbf Information

    MTBF. However, contact your maintenance personnel for the forced use of such a component. To clear the MTBF information of a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component of the [ft] tree of the data viewer. Open the tree of the component whose MTBF information is to be cleared and select the [Maintenance] tree.
  • Page 162 The MTBF clearing result can be confirmed by "State" on the target component screen. The result of the MTBF clearing operation is reported by the Fault Tolerant Server series as an alert. Start the component. Sample screen of NEC ESMPRO Manager [Maintenance] screen of SCSI enclosure [PCI module] – [Maintenance]...
  • Page 163 Procedure in the ft server utility Perform the procedure below before replacement of a component. Select the target component by using the ft server utility. Check the current state of the target component with the LEDs and event log. Click the [Clear] button in [MTBF Clear] of the target component. The MTBF clearing result can be confirmed by the LEDs on the target component.
  • Page 164 Fault Tolerant Server series can diagnose the component to detect the fault. To diagnose a component with the NEC ESMPRO Manager, use the [Maintenance] tree of the component in the data viewer. Open the tree of the component to be diagnosed and select the [Maintenance] tree.
  • Page 165 The result of diagnosis executed last is displayed in the [Diagnosis Information] column. In addition, if a fault is detected by the result of the diagnosis, the state of the [General] tree of the component is changed. Sample screen of NEC ESMPRO Manager [Maintenance] screen of PCI module [PCI Module] –...
  • Page 166 Procedure in the ft server utility Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. If the component is operating, stop the component. Click the [Diagnostics] button in the [Diagnosis Information] on the target component. The diagnosis result can be confirmed by the LEDs on the target component.
  • Page 167: Firmware Update

    (in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with NEC ESMPRO Manager, use the [Update] tree of the component in the data viewer. Open the tree of the component for which firmware is updated and select the [Update] tree.
  • Page 168 Check the current state with the "State" display on the target component screen. If the component is operating, stop the component. Click the [Firmware Update] button in the [Update] screen for the target component. Sample screen of NEC ESMPRO Manager [Update] screen of CPU module [CPU Module] – [Update]...
  • Page 169 Select [Specify the file path to update], enter the directory in which the updated firmware specified in the input box in step 1 is saved, and click the [Execute] button. Perform the firmware update. The update result can be confirmed by the state on the target component screen (indication of "Firmware update completed").
  • Page 170 Procedure in ft server utility Save the image data of the update firmware in a desired directory of the Fault Tolerant Server series. Save the image data in some manner. Write down the path to the directory in which the image data is saved. Select the target component with the ft server utility.
  • Page 171 After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely updated is started and the module under operation is stopped. Start the other inactive module. Starting the module causes the firmware to be updated automatically. However, if the [Enable automatic firmware update] property is disabled, update the module in the procedure as follows: (1) Check the current state with the "State"...
  • Page 172: Dump Collection

    Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the data viewer. To collect the dump with the ft server utility, use the utility screen of the component. IMPORTANT: Acquire the dump only for the examination of a fault.
  • Page 173 Procedure in NEC ESMPRO Manager The [Dump] button of NEC ESMPRO Manager performs the function of "saving dump during system operation." Select [CPU Module] in the [ft] tree. Check the current state with the "State" display on the target component screen.
  • Page 174 Procedure in ft server utility Select the target CPU module by using the ft server utility. Check the current state of the target CPU module with the LEDs. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button. A certain time is required for the dump acquisition.
  • Page 175 CPU module CPU/PCI module normally installed in OS at occurrence of system fault. Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using ft server utility –: Not support 5-57...
  • Page 176 Configure the system settings using the ft server utility as described in the following procedure. The system cannot be configured using the NEC ESMPRO Manager. Select [General] in the [ft] tree. Check the property of carrying out the modification with [System Settings] (or cancel the check).
  • Page 177: Refresh Of View Based On State Change Alert Setting

    Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON.
  • Page 178 IMPORTANT: Contact your maintenance engineer for the update of the BMC firmware. BMC firmware update Component Remote Local – When update to new firmware is required. Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using ft server utility –: Not support 5-60...
  • Page 179 Procedure of Update from ftServer Utility Update the firmware in the procedure as follows: From the menu bar, click [Tool], point to [BMC FW], and select [Update]. The [BMC FW Update] dialog box appears. Enter the device name and click [OK]. The [Execution Check] dialog box appears.
  • Page 180 Change of Update Data Storage Destination Perform the firmware update by using the ftServer Utility in the procedure below: From the menu bar, click [Tool], point to [BMC FW], and select [Properties]. The [BMC FW Update Service Properties] dialog box appears. Enter the storage destination in [Storage directory for update data:] and click [Register].
  • Page 181 Procedure of Update from NEC ESMPRO Manager Menu Update firmware in the procedure as follows: Select [Tools]→[BMC FW Update Utility] from the Operation Window’s menu. The [BMC FW Update] dialog box appears. Enter the device name and click [OK]. The [Execution Check] dialog box appears.
  • Page 182: Active Upgrade

    Active Upgrade This section describes Active Upgrade process. Introduction Active Upgrade process allows you to upgrade system and application software while the important applications on an Fault Tolerant Server series system are online and available to users. This section describes the overview of Active Upgrade process, the procedure and prerequisites necessary for preparing the system for the upgrade process, and configuring and performing the upgrade process with Active Upgrade console.
  • Page 183 TIPS: • “Active Upgrade Process” on page 5-65 • “Software Upgrade Support” on page 5-71 • “Prerequisites” on page 5-72 Active Upgrade Process The Active Upgrade process involves the following basic steps: You prepare your system to ensure it meets the prerequisites of the Active Upgrade process. You use the Active Upgrade console to select the disks that will be affected by the software upgrade and to provide information about any applications or services that require special handling during the upgrade process.
  • Page 184 Figure 5- 2. Splitting the System When you split the system, the Active Upgrade console disables any Rapid Disk ReSync (RDR) mirroring between the internal disks in each CPU/IO module enclosure and isolates the Upgrade Side from system resources such as the network, any user-specified application data disks, and any external PCI resources (such as external storage).
  • Page 185 Figure 5- 3. Merged System Finally, the system restarts your applications, including the Active Upgrade console, from the Upgrade Side system disk. Depending on the complexity of your applications and the upgrade you performed, your applications may be backed up and running in under a minute. After the system is successfully merged, you can test your applications and verify the success of your upgrade(s) with full access to the system’s resources.
  • Page 186: Aborting The Active Upgrade Process

    TIPS: • “Aborting the Active Upgrade Process” on page 5-68 • “Active Upgrade State Model” on page 5-69 • “Software Upgrade Support” on page 5-71 • “Prerequisites” on page 5-72 Aborting the Active Upgrade Process Aborting the Active Upgrade process stops the current upgrade session and returns your system to its original state. If necessary, you can abort the Active Upgrade process at any point up until you commit the upgrade.
  • Page 187: Active Upgrade State Model

    Active Upgrade State Model The state model in Figure 5- 6 shows all of the possible Active Upgrade states, and the order in which they occur during the Active Upgrade process. Figure 5- 6. Active Upgrade State Model The state model helps to demonstrate the sequence of events in the Active Upgrade process, as follows: All upgrade sessions start in the Idle state, where you can run the readiness check as many times as necessary to verify that your system meets the prerequisites of the Active Upgrade process.
  • Page 188 your system to its original configuration and starts the resynchronization of your RDR disks. You can subsequently initiate the finish process, as you would after committing an upgrade. Alternatively, you can retry any of the Active Upgrade states to recover the system from a transient failure and move on to the next states without aborting the entire Active Upgrade process.
  • Page 189: Preparing For The Active Upgrade Process

    Preparing for the Active Upgrade Process Preparing for the Active Upgrade process involves the following tasks: • Learning about the types of upgrades that the Active Upgrade process supports. • Learning about the prerequisites for your Fault Tolerant Server series system. •...
  • Page 190 • BIOS, BMC, or VTM firmware updates that can be performed while the system is duplexed and online. For more information on BIOS and BMC firmware update, see “Firmware Update” on page 5-49. TIPS: “Overview” on page 5-64 “Prerequisites” on page 5-72 “Recommendations”...
  • Page 191 • Can tolerate running in simplex mode for a brief period during the upgrade. Because each side of the system runs in simplex mode during the upgrade, an interruption on the side that is actively running your critical applications can result in downtime. CAUTION: You cannot restart the operating system on the Production Side during an upgrade (though you can restart the Upgrade Side as many times as necessary.) Also, it is unsafe to pull an enclosure from a split-mode, simplexed...
  • Page 192: Managing Critical Applications During The Upgrade Process

    You should install all Microsoft Security hotfixes (identified by the prefix “MS”). TIPS: • “Overview” on page 5-64 • “Software Upgrade Support” on page 5-71 • “Prerequisites” on page 5-72 • “Managing Critical Applications During the Upgrade Process” on page 5-74 •...
  • Page 193 Pre-Upgrade Tasks To prepare for upgrading the system, do the following: Ensure that your Fault Tolerant Server series system meets the requirements and recommendations discussed in “Software Upgrade Support” on page 5-71, “Prerequisites” on page 5-72, and “Recommendations” on page 5-73. If necessary, plan for the brief downtime associated with restarting your critical applications while merging the system.
  • Page 194 Installing Java Runtime Environment Java Runtime Environment is necessary for running Active Upgrade. Install the following Java Runtime Environment: Sun Microsystems Java(TM) Rumtime Environment Version 5.0 Update8 (1.5.0_08) or later Configuring Remote Desktop Connection In the setup window of Remote Desktop Connection, enable the remote connection. For more information, see the Windows online Help.
  • Page 195 Changing VTM IP address Log on as an Administrator or a member of the Administrators group, and change the IP addresses specified in VTM using the following procedures. Open C:\Program Files\ftsys\VTM in Windows Explorer, and open the VTMNetConfig.vbs file by clicking Edit after right-clicking the VTMNetConfig.vbs file.
  • Page 196 Installing the Active Upgrade Software NOTE: Your login account must be in the Administrator group to install the Active Upgrade console. To install the Active Upgrade console, do the following: Insert the ftServer Active Upgrade Software CD-ROM into one of the CD/DVD drives. If the installation process does not start automatically, do the following: Open My Computer.
  • Page 197 Configuring Windows Firewall for the Active Upgrade Process The Active Upgrade console requires network access to: • Communicate with system components and underlying services in the ft control Software. • Allow communication between the Production Side and the Upgrade Side while the system is split, so you can perform upgrade tasks.
  • Page 198: Gathering Information

    TIPS: • “Pre-Upgrade Tasks” on page 5-75 • “Configuring the Active Upgrade Process” on page 5-91 Gathering Information Before you start configuring the Active Upgrade process on your system, considering the following questions: After you complete this upgrade, will you ever want to run the same type of upgrade again? If so, plan to create a configuration file with the details of your upgrade, so you can use it again at a later date.
  • Page 199 Item Value Disks to upgrade _______________________________________ _______________________________________ _______________________________________ Disks that cannot be upgraded _______________________________________ _______________________________________ _______________________________________ Software installation utilities to run _______________________________________ _______________________________________ _______________________________________ Application services to start/stop _______________________________________ _______________________________________ _______________________________________ Custom actions to run _______________________________________ _______________________________________ _______________________________________ Log files to back up _______________________________________ _______________________________________ _______________________________________...
  • Page 200 Copying Software Installation Packages to the System When the system runs in split mode, the Upgrade Side has no access to the network, external storage, or application data disks; therefore, if you need to download or copy any High Priority updates (hotfixes), installation packages, or disk images (for example, .msi files) to the system, put them on one of the disks you want to upgrade before you split the system.
  • Page 201 If your company pushes software updates from an enterprise-wide service, like Windows Server Update Services (WSUS), you might need to override the default Automatic Update policies for the ft series system. Typically, WSUS clients are set to install all critical updates at a time specified by the WSUS administrator. The Automatic Update control panel on the client system can be locked to enforce this policy.
  • Page 202: Starting And Exiting The Active Upgrade Console

    Figure 5- 9. Automatic Updates Icon in System Tray To verify the list of updates Click the Automatic Updates icon to display the Automatic Updates dialog box. Select the radio button for Custom Install (Advanced) and click Next. The next page displays the list of the updates you downloaded.
  • Page 203: Understanding The Active Upgrade Console Interface

    NOTE: If you are currently editing a configuration file, save the file before exiting the Active Upgrade console. If you exit the Active Upgrade console by mistake during an upgrade task, the program maintains its state. For example, if you exit the Active Upgrade console while you are in the process of splitting the system, the split process continues to run in the background.
  • Page 204: Title Bar

    TIPS: • “Starting and Exiting the Active Upgrade Console” on page 5-84 • “Pre-Upgrade Tasks” on page 5-75 • “Configuring the Active Upgrade Process” on page 5-91 Title Bar The title bar displays the name of the current page of the Active Upgrade console. The title bar also contains a Help button ( ), which you can click to display the Help topic associated with the current page of the Active Upgrade console.
  • Page 205 You must follow the upgrade steps (split, merge, commit, and finish) in order to complete the upgrade process, or you can abort the process altogether. The navigation bar contains the following entries: • Configuration — Allows you to create or select a configuration file to modify, or to start the upgrade process with no configuration file.
  • Page 206: Main Window

    − TIPS: • “Starting and Exiting the Active Upgrade Console” on page 5-84 • “Understanding the Active Upgrade Console Interface” on page 5-85 • “Pre-Upgrade Tasks” on page 5-75 • “Configuring the Active Upgrade Process” on page 5-91 Main Window The main window contains controls associated with the configuration and execution of the Active Upgrade process.
  • Page 207 Figure 5- 13. Main Window: Activity Log For more information about viewing and interpreting items in the activity log, see “Viewing Active Upgrade Process Status” on page 5-124. TIPS: • “Starting and Exiting the Active Upgrade Console” on page 5-84 •...
  • Page 208 Figure 5- 14. Status Bar Configuration file name Operational State Hardware State Partner State Upgrade State For more information about interpreting items in the status bar, see “Viewing Active Upgrade Process Status” on page 5-124. TIPS: • “Starting and Exiting the Active Upgrade Console” on page 5-84 •...
  • Page 209: Configuring The Active Upgrade Process

    Configuring the Active Upgrade Process Configuring the Active Upgrade process involves the following tasks: • Creating and managing configuration files • Selecting disks to upgrade • Selecting other configuration files to include • Selecting application services to control • Selecting Event Viewer log files to back up •...
  • Page 210: Creating A Configuration File

    • “Saving a Configuration File” on page 5-94 • “Selecting Other Configurations to Include” on page 5-96 • “Providing a Description for a Configuration File” on page 5-105 Creating a Configuration File Creating a configuration file allows you to generate a configuration file that you can save and use immediately or at a later time.
  • Page 211: Editing An Existing Configuration File

    • In the Locate Configuration File dialog box, type the full path name and file name for the configuration file next to Configuration File. (You must include the .Config file extension.) • Click Browse to locate the file using a file browser. (The browser displays only files with the .Config extension.) Click the file in the file browser, then click Open to select the file.
  • Page 212: Performing An Upgrade With No Configuration File

    Performing an Upgrade with No Configuration File If the upgrade you want to perform does not require any special settings, you can proceed without a configuration file. For example, if you have only one system disk, and you just want to split the system briefly to test how a hotfix would affect the operating system without committing the changes, you might not need a configuration file.
  • Page 213: Selecting Disks To Upgrade

    Selecting Disks to Upgrade Use the Disk Selection page to select the disks that contain the software you want to upgrade with the Active Upgrade process. By marking these disks in your upgrade configuration, you ensure that they will be available to the Upgrade Side of the system when the system is in split mode.
  • Page 214: Selecting Other Configurations To Include

    To select system and data disks • For any disk you want to mark as a system disk, click the System radio button. (This automatically marks any volume that the disk contains as a System volume.) • For any disk you want to mark as a data disk, click the Data radio button. NOTE: Volumes can span multiple physical disks, and physical disks can contain multiple volumes.
  • Page 215: Selecting Application Services To Control

    • If you call a configuration that you created on a different system, configuration items (for example, application services and custom actions) must be present and applicable on the current system, otherwise the parent configuration will fail the readiness check. To call a child configuration file into the current file On the Other Configurations page, select the check box next to the configuration file(s) you want to call into the current file.
  • Page 216 NOTE: Standard operating system services do not require control during the Active Upgrade process. Select only services that pertain to your critical applications (for example, Exchange, SQL, and IIS). The Active Upgrade console never changes the default Startup Type for a service on the Production Side. Maintaining the default Startup Type on the Production Side ensures that a service will always be able to restart on the Production Side if the upgrade process is aborted or fails.
  • Page 217: Configuring Custom Actions

    When you commit an upgrade, the system reestablishes the RDR mirrors of any system disks by overwriting the Production Side disks (which contain the old version of your software) with the newer Upgrade Side disks (which contain your newly-upgraded software). Because the event log files on the Production Side are lost during this process, you might want to preserve them for future reference.
  • Page 218 Check if a certain condition exists before starting the upgrade process. For example, you can write a program to verify that a critical backup has completed, if the load on the system is acceptable, or if it is a certain time of day before starting the upgrade process. Back up files during the upgrade process.
  • Page 219 Stop Application Executes the custom action whenever the Active Upgrade console needs to stop applications. For example, the console needs to stop applications on the Upgrade Side when you split the system. It also stops applications on the Production Side when you merge the system. Readiness Check Executes the custom action once during the readiness check, before you initiate the Active Upgrade process.
  • Page 220: Programming Notes For Custom Actions

    You can view the custom actions you have created at the bottom of the Custom Actions page. If you want to remove a custom action from the list, select it and click Remove. When you have finished specifying custom actions to run, or if you have no custom actions to specify, you can click Next to proceed with the next configuration step.
  • Page 221: Using Active Upgrade Environment Variables

    Using Active Upgrade Environment Variables You can optionally use the environment variables specified in Table 5- 6 in any executable that you write for a custom action. These environment variables are useful if you want to write a conditional statement in your executable that, for example, runs only on a particular side of the system or only during a particular stage of the Active Upgrade process.
  • Page 222: Generating Exit Values

    Generating Exit Values An exit value of 0 indicates that the executable exited normally. Any other exit value indicates that there was an error, which will prevent the Active Upgrade process from continuing with the current upgrade request. If this happens, you must correct the problem and click Retry in the Active Upgrade console to retry the current upgrade request (which also runs the custom action again).
  • Page 223: Providing A Description For A Configuration File

    Next to Arguments, type the full path name and file name of the executable. For example: C:\bin\myvbscript.vbs If applicable, you can type additional arguments that are specific to your script file or options that are specific to the cscript session. For example, you might want to specify the //T option for the cscript session to control the maximum amount of time your executable is allowed to run: C:\bin\myvbscript.vbs //T:30...
  • Page 224: Displaying The Upgrade Summary

    Displaying the Upgrade Summary When you finish creating a new configuration file, or when you load or edit an existing configuration file, you can display a summary of the upgrade configuration that the file contains. To display the upgrade summary, click Upgrade Summary in the navigation bar of the Active Upgrade console. The summary window displays information including: Configuration file name, title, and description Disks you selected for the upgrade...
  • Page 225: Performing The Upgrade

    Performing the Upgrade Performing the Active Upgrade process can involve the following tasks: Performing a readiness check Splitting the system Merging the System Committing the upgrade Aborting the upgrade (if necessary) Finishing the upgrade Viewing Active Upgrade process status Performing a Readiness Check Before you can initiate split mode on a system, the system must pass a readiness check.
  • Page 226 Black Pending Task is in progress Black Information Task information, no action necessary Black Warning A problem that should be addressed, but will not block an upgrade Error A problem that must be corrected before continuing with upgrade The status bar at the bottom of the window will indicate one of the following states for the current operation: Busy A readiness check is in progress.
  • Page 227: Splitting The System

    Splitting the System Splitting an Fault Tolerant Server series system divides it into two independently-functioning systems: the Production Side, which continues to run your applications, and the Upgrade Side, which you can safely upgrade. Splitting the system: Disables RDR mirroring between the internal disks in each CPU/IO module enclosure Isolates the Upgrade Side from system resources such as the network, any user-specified application data disks, and any external PCI resources (such as external storage).
  • Page 228 Splitting the system should take only a few minutes. The process will time out if it takes longer than 5 minutes. NOTE: Throughout the upgrade process, icons will appear and disappear in the system tray as PCI devices, such as Ethernet PCI adapters, are reconfigured or disabled for the current upgrade operation.
  • Page 229: Managing Upgrade Tasks On The Upgrade Side

    Managing Upgrade Tasks on the Upgrade Side While the system is in split mode, you can perform any of the following upgrade tasks on the Upgrade Side: Run software installers and updaters (see “Running Software Installers” on page 5-115, and “Software Upgrade Support”...
  • Page 230 Figure 5- 15. Links for Connecting to Upgrade Side TIPS: “Connecting to the Upgrade Side with Remote KVM” on page 5-112 “Connecting to the Upgrade Side with Remote Desktop” on page 5-113 IMPORTANT: Confirm normal completion of “Split” process and there are no errors in “Activity Log” before executing “Remote Desktop”...
  • Page 231 To terminate a Remote KVM session with the Upgrade Side Verify that any installation processes are complete, and that you have exited any installer programs. Optionally, click Log Off in the Start menu of your remote session. In the Log Off Windows dialog box, click Log Off.
  • Page 232 After you initiate the remote connection, see TIPS for more information about what you can do on the Upgrade Side and how you can merge the system after you have finished performing upgrade tasks. NOTE: If you want to refer to the Active Upgrade Help file while you are using the Upgrade Side desktop, click Start on the Upgrade Side desktop, then click All Programs, ftSys, and Active Upgrade Help to open the Help viewer.
  • Page 233 Running Software Installers The following topics describe how to run software installers on the Upgrade Side while the system is split: “Windows Automatic Updates” “Other Installation Packages” on page 5-116 (To review the types of upgrades that Active Upgrade technology supports, see “Software Upgrade Support” on page 5-71.) Windows Automatic Updates If you are using Windows Automatic Updates, and you previously downloaded all of the required software updates, the...
  • Page 234: Restarting The Upgrade Side

    TIPS: “Software Upgrade Support” on page 5-71 “Managing Upgrade Tasks on the Upgrade Side” on page 5-111 “Viewing Active Upgrade Process Status” on page 5-124 “Merging the System” on page 5-119 “Aborting the Upgrade” on page 5-122 “Troubleshooting” on page 5-130 Other Installation Packages If you previously downloaded individual software installers to a system disk, open the Upgrade Side folder than contains these installer files.
  • Page 235: Managing Your Applications On The Production Side

    CAUTION: Before you restart the system, ensure that you are working on the Upgrade Side desktop (through a remote connection). Do not restart the Production Side. To manually restart the Upgrade Side On the Upgrade Side, click Shut Down in the Start menu. In the Shut Down Windows dialog box, select Restart from the drop-down menu and click OK.
  • Page 236: Verifying The Upgrade Side Before Merging The System

    CAUTION: Any changes you make to files on the Production Side system disks will be lost during the commit process, because the system overwrites these system disks (which contain the old version of your software) with the newer Upgrade Side disks to complete the upgrade. If you need to preserve files from the original system disks, you can save them to a data disk.
  • Page 237: Merging The System

    TIPS: “Managing Upgrade Tasks on the Upgrade Side” on page 5-111 “Viewing Active Upgrade Process Status” on page 5-124 “Merging the System” on page 5-119 “Aborting the Upgrade” on page 5-122 “Troubleshooting” on page 5-130 Merging the System After you are finished performing upgrade tasks on the Upgrade Side of the system, you can merge the system to verify your changes before you permanently commit them.
  • Page 238: Verifying The Upgrade Side Before Committing The Upgrade

    4. Click Merge. NOTE: Your screen might flicker and you might briefly lose control of your keyboard and mouse as the system is merged. Please do not select [Abort] to interrupt “Active Upgrade” during the process of “Merge”. It may cause a trouble that OS may not recognize HDDs.
  • Page 239: Committing The Upgrade

    Verify that you can start and run any applications that you have installed or upgraded (if they are not already running). Check the configuration settings for your applications and the operating system, which could have been altered by software installation. If you are satisfied that everything is working correctly, you can commit the upgrade to make the changes permanent.
  • Page 240: Aborting The Upgrade

    To commit the upgrade Close all non-essential applications. Verify that the upgrade state, as reported in the status bar, is Fault Tolerant | Merge | Ready. Click Commit. NOTE: Your screen might flicker and you might briefly lose control of your keyboard and mouse as the system commits the upgrade.
  • Page 241: Finishing The Upgrade

    If applicable, brings the Upgrade Side online to enable fault-tolerant, duplex mode. To abort an upgrade, click the Abort button on the Active Upgrade page, the Split System page, or the Merge System page. NOTE: Your screen might flicker and you might briefly lose control of your keyboard and mouse as the system recovers its original state.
  • Page 242: Viewing Active Upgrade Process Status

    TIPS: “Viewing Active Upgrade Process Status” on page 5-124 “Verifying If RDR Disks Are Resynchronizing” on page 5-132 “Troubleshooting” on page 5-130 Viewing Active Upgrade Process Status You can view the status of the Active Upgrade process at any point during the upgrade. The Active Upgrade console indicates status in two ways: “Activity Log”...
  • Page 243 Figure 5- 18. Remote Activity Log NOTE: You can only view status in this window. To control the remaining steps of the Active Upgrade process, you must minimize or close the connection to the Upgrade Side and use the Active Upgrade console on the Production Side. Table 5- 8 describes the general meaning of activity log entries that appear in the local and remote activity logs.
  • Page 244 Figure 5- 19. Activity Log Detail In the detail window, you can click the Previous and Next buttons to review other items of the same severity. For example, if you are viewing an error, you can click Next to see the next error item. To change the severity level of the items you want to review, select an option from the Show severity pulldown menu.
  • Page 245 Figure 5- 20. Status Bar Configuration file name Hardware State (Table 5- 9) Upgrade State (Table 5- 10) Operational State (Table 5- 11) Partner State (Table 5- 12) The Hardware State reports whether or not your critical applications are running in lockstep. Table 5- 10 describes the possible hardware states.
  • Page 246 The Operational State reports the status of the last operation that was requested. Table 5- 11 describes the possible operational states. Table 5- 11. Status: Operational State Operational State Description Ready The previous operation has been completed successfully. The Active Upgrade process is ready to enter the next upgrade state.
  • Page 247 TIPS: “Activity Log” on page 5-124 “Saving the Activity Log to a File” on page 5-130 “Troubleshooting” on page 5-130 5-129...
  • Page 248: Troubleshooting

    Troubleshooting If necessary, you can collect information about the Active Upgrade process and resolve problems by: Saving the activity log to a file Viewing the status of application services Viewing the status of installed software Verifying If RDR disks are resynching Learning about general problems and solutions Getting help Saving the Activity Log to a File...
  • Page 249 If necessary, click Services and Applications to expand it. Click Services to display the Service Control Manager (Figure 5- 21) in the right pane of the window. Search for a service in the list and view its current Status and Startup Type in the fields next to the service name. For example, while the system is in split mode, any service you selected for control by the Active Upgrade console should be stopped (blank Status field) and its Startup Type should be Disabled on the Upgrade Side of the system, as shown with the MSSQLSERVER service in.
  • Page 250 Figure 5- 22. Add or Remove Programs Control Panel If you installed any Windows updates, select the Show updates check box in the control panel to display the updates in the list of programs. NOTE: If your system is in split or merge mode, remember to view the Add or Remove Programs control panel on the Upgrade Side.
  • Page 251 You can also view the status of your disks using one of the following methods: Run a readiness check. On the Active Upgrade page, click Retry. If the disks are still resynching, the upgrade state will be reported as Fault Tolerant | Idle | Broken and the activity log will display errors indicating that the disks are not ready.
  • Page 252 on page 5-132 for more information. Embedded NIC not Use the PROset utility to configure your Ethernet PCI adapters into teamed teams. All embedded Ethernet PCI adapters must be teamed. See “Prerequisites” on page 5-72 and “Recommendations” on page 5-73 for more information about configuring Ethernet PCI adapters.
  • Page 253 Problem Action “Configuring Windows Firewall for the Active Upgrade Process” on page 5-79. Remote KVM browser window Ensure that Java™ 2 Runtime Environment (JRE) is installed and running. appears, but does not open Also ensure that you have added the VTM console Web address to your connection Trusted Sites list, and that you have allowed blocked Web-based content.
  • Page 254: Chapter 6

    Chapter 6 Maintenance This chapter describes the daily maintenance of Fault Tolerant Server series and precautions when relocating or storing the server.
  • Page 255: Daily Maintenance

    Monitor the failure occurrence by NEC ESMPRO during the system operation. Always check whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
  • Page 256: Making Backup Copies

    Making Backup Copies We recommend you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent. When you have changed the hardware configuration or BIOS configuration, select "System Information Management"...
  • Page 257: Cleaning The Keyboard And Mouse

    Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the server when connecting or disconnecting them. Disconnect the keyboard from the server while the devices in the system (the server and the peripheral devices) remain turned on.
  • Page 258: Cleaning The Floppy Disk Drive

    Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommended to clean the head on regular basis.
  • Page 259: System Diagnostics

    SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tools] - [System Diagnostics] in the EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory Hard disk drive used as a system IMPORTANT: When executing the system diagnostics, make sure to remove the LAN cable.
  • Page 260 Select [System Diagnostics]. The system diagnostics starts and will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title Test result Test summary window Guideline Diagnostics tool title Shows the name and version of the diagnostic tool.
  • Page 261 Follow the guideline shown at the bottom of the screen, and press the Esc key. The [Enduser Menu] below is displayed. <Test Result> Shows the diagnostics completion screen of the above diagnostics. <Device List> Shows a list of connected devices. <Log Info>...
  • Page 262: Off-Line Maintenance Utility

    OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent. The EXPRESSBUILDER CD-ROM and the Off-line Maintenance Utility Bootable FD you have created contain a file that describes operation of the utility, but do not attempt to use the utility by yourself.
  • Page 263: Relocating/Storing The Fault Tolerant Server Series

    RELOCATING/STORING THE FAULT TOLERANT SERVER SERIES Follow the procedure below to relocate or store the server. (Users should not attempt to remove the rack-mountable server from the rack assembly.) CAUTION Observe the following instructions to use the server safely. There are risks of fire, personal injury, or property damage.
  • Page 264: Chapter 7

    Chapter 7 Troubleshooting If the product does not work properly, see this chapter before deciding that it is a breakdown.
  • Page 265: To Locate The Errors

    Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
  • Page 266: Error Messages By Led Indication

    ERROR MESSAGES If the Fault Tolerant Server series enters the abnormal state, the error is posted by various means. This section explains the types of error messages. Error Messages by LED Indication The LEDs on the front and rear panels of the Fault Tolerant Server series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing.
  • Page 267: Post Error Messages

    POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors. Phoenix BIOS 4.0 Release 6.0.XXXX CPU=Pentium III XXX MHz 0640K System RAM Passed...
  • Page 268 On-screen error message Cause Action 02D0 System cache error - CPU cache is faulty. If replacing the CPU does not Cache disabled help, replace the CPU/IO module. 02D1 System Memory CPU cache is faulty. exceeds the CPU's caching limit 0613 COM A configuration COM A configuration is If restarting does not help after change...
  • Page 269 On-screen error message Cause Action 0B9E SDR repository corrupt SDR data is faulty. If updating SDR does not help, replace the CPU/IO module or ft Remote Management Card (option). SEL repository within BMC is 0B9F SEL corrupt Replace the CPU/IO module. faulty.
  • Page 270 On-screen error message Cause Action Replace the DIMM. If replacing it 9006 HW Memory Test failed. Memory is faulty. does not help, replace the CPU/IO module. 9000 A serious error occurred There are some error messages during a POST. in addition to this error code. Check the other error message.
  • Page 271: Windows Server 2003, Enterprise Edition Error Messages

    Windows Server 2003, Enterprise Edition Error Messages If a fatal error (e.g., a STOP or system error) occurs after Windows Server 2003, Enterprise Edition starts, the screen of the display unit turns blue and displays detailed error messages. STOP: C000021A (FATAL SYSTEM ERROR) The Windows logon process..
  • Page 272: Server Management Application Error Message

    Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent or NEC ESMPRO Manager has been installed in the Fault Tolerant Server series or management PC, you can obtain the error information from the display unit of the server or management PC.
  • Page 273: Solving Problems

    SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the given instruction before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on-screen message and contact your sales agent.
  • Page 274 Server reboots while running the Adaptec SAS/SATA Configuration utility: Have you modified the Setup settings? → From [Server] - [Monitoring Configuration] - [Option ROM Scan Monitoring] of Setup, select “Disabled.” If [Option ROM Scan Monitoring] is enabled, the system may reboot while using the SCSISelect utility.
  • Page 275 Screen freezes, keyboard and mouse don’t work: → If the amount of memory is large, it takes time to copy the memory in dual mode and the system stops working temporarily during the copying, but it is not system trouble. Message “New Hardware Found”...
  • Page 276 OS behavior is unstable: Have you updated your system? → For update procedure, see the separate volume “User’s Guide (Setup).” The system does not operate according to the configured settings of "Automatic Restart" at the occurrence of error. → The system may or may not restart automatically even if the "Automatic Restart" settings are made at occurrence of an error is set.
  • Page 277 NEC ESMPRO Manager is on (default: ON), NEC ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of SNMP Service increases temporarily.
  • Page 278 Pop-up message of esmcmn.exe is displayed when starting the system: → The following pop-up message may be displayed when you restart the system which NEC ESMPRO Agent is installed to and removal drives such as MO and DVD-RAM are mounted on, without closing...
  • Page 279 Warning message appears in POST after implementing ft Remote Management Card: Did you set “Initialize Remote Management Card”? H/W Configuration of BMC is corrupted. !! Update BMC H/W Configuration by configuration tool!! !! Refer to BMC Configuration manual !! If the message above appears, press F1 key or wait for a while. Then POST proceeds. Insert EXPRESSBUILDER CD-ROM attached to the server to the DVD-ROM drive to start EXPRESSBUILDER.
  • Page 280: Event Log

    Event Log "The NMS Service terminated unexpectedly." is recorded in the system event log: → Although the following log may be recorded in the system event log when starting the system, or after exchanging PCI modules, there is no real problem on operation. Change of a setup with PROSet II will become invalid if NMS service stops, but you can change a setup normally because NMS service will be automatically started when PROSet II is started.
  • Page 281 Description: Cannot get system performance information now (YYYY Code=xxxx). If NEC ESMPRO Agent cannot get information, it will treat the load ratio as 0%. So, if NEC ESMPRO Agent cannot get information continuously, the CPU load ratio may appear lower than the actual value.
  • Page 282: Problems With Expressbuilder

    Problems with EXPRESSBUILDER When the server is not booted from the EXPRESSBUILDER CD-ROM, check the following: Did you set the EXPRESSBUILDER CD-ROM during POST and restart the server? → If you do not set the EXPRESSBUILDER CD-ROM during POST and restart the server, an error message will appear or the OS will boot.
  • Page 283: Problems With Master Control Menu

    Problems with Master Control Menu Failed to read online documentation: Is Adobe Acrobat Reader installed properly? → A part of online documentation is supplied in PDF file format. Install the Adobe Acrobat Reader (Version 4.05 or later) in your operating system. You can also install the Adobe Acrobat Reader using the EXPRESSBUILDER CD-ROM.
  • Page 284: Problems With Configuration Diskette Creator

    Problems with Configuration Diskette Creator The bit map of the Configuration Diskette Creator window is not displayed correctly during settings of setup information. (When the Trekking command is used) → If the specified number of colors is fewer than 256 in the display setting, the bit map is not displayed correctly, but the setup information can be displayed.
  • Page 285: Problems With Nec Esmpro

    Alert is redundantly reported to NEC ESMPRO Manager: → When NEC ESMPRO Manager’s IP address (or host name) assigned to SNMP service to send traps is assigned in the message manager (TCP/IP), a warning message for redundancy is displayed. Alert is redundantly reported when the same NEC ESMPRO Manager is assigned.
  • Page 286 → SNMP service may be used among other software. If you install SNMP service and NEC ESMPRO Agent while such software is installed, NEC ESMPRO Agent service may not be able to start. In such case, delete SNMP service once and install it again. Then, reinstall NEC ESMPRO Agent and other software described above.
  • Page 287 Tolerant Server series in which NEC ESMPRO Agent is installed. When ESRAS Utility of NEC ESMPRO Manager is used, there are some devices that cannot refer various logs. → Use ESRAS Utility of NEC ESMPRO Agent. It is registered in CD-ROM that comes with the device. Install it from related utility of ESMPRO setup.
  • Page 288 (From and To) in [Printers and Faxes] are [00:00], on the other hand, NEC ESMPRO Manager’s time are [9:00]. To display them properly, make the settings of printer from its properties window. The procedures are as follows: From [Control Panel], click [Printers and Faxes], and open the properties window of a printer for making settings.
  • Page 289 Monitoring the failures of the tape device is desired: → NEC ESMPRO Agent does not monitor the failures of the tape device. If you want to conduct monitoring, use backup software or tape monitoring application. Using the event monitoring function of NEC ESMPRO Agent allows you to monitor the event log of backup software or applications.
  • Page 290 Connections] from Control Panel. If an Ethernet adapter are about to disable has dual LAN settings (AFT function), remove the dual LAN settings before disable it. NEC ESMPRO Agent does not work properly in the environment where Oracle products and NEC ESMPRO Agent coexist: →...
  • Page 291 Status of SCSI Slots and Mirrored Disks at High Load: → When the system load is high, the status of SCSI slots and mirror disks may not be obtained, and incorrect status may be displayed temporarily. SCSI Slot Indication when a Disk Fails: →...
  • Page 292: Collection Of Trouble Logs

    COLLECTION OF TROUBLE LOGS In the event of trouble, you can get information in the procedures described below: IMPORTANT: You can perform the procedures described below only when you are asked by your maintenance personnel to get trouble logs. When the system restarts after the trouble, it may show a message that there is a shortage of virtual memory. However, continue the system startup.
  • Page 293: Collection Of Configuration Information

    Collection of Configuration Information Collect information such as the hardware configuration and internal setting information of the Fault Tolerant Server series. IMPORTANT: If a STOP error or system error has occurred or the system has stalled, restart the system, and then start the work.
  • Page 294: Collection Of The Memory Dump

    COLLECTION OF THE MEMORY DUMP If a failure occurs, the memory data should be dumped to acquire the required information. If you stored the dump data in a DAT, label it so as to indicate the software (e.g. NTBackup) you used for storing it. You may save the diagnosis data to a desired destination.
  • Page 295: Chapter 8

    Chapter 8 System Upgrade This chapter describes procedures to add options and replace failed components. IMPORTANT: Optional devices described in this chapter may be installed or removed by the user. However, the manufacturer does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user.
  • Page 296: Safety Precautions

    SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY” in Chapter 1 for details. •...
  • Page 297: Anti-Static Measures

    ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear wrist straps (arm belts or anti-static gloves). Wear wrist straps on your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
  • Page 298: Preparing Your System For Upgrade

    To remove the CPU/IO module during the continuous operation, disable the intended module (place the module off-line) by using the ftServer Utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from the management PC on the network. After a new module is installed to the server, enable the module using the ftServer Utility or the NEC ESMPRO Manager.
  • Page 299: 3.5-Inch Hard Disk Drive

    3.5-INCH HARD DISK DRIVE The 3.5-inch hard disk drive bay in front of the server contains six slots in which hard disks with the SAS interface are installed. IMPORTANT: Do not use any hard disks that are not authorized by the manufacturer. Installing a third-party hard disk may cause a failure of the server as well as the hard disk.
  • Page 300: Installing 3.5-Inch Hard Disk Drive

    Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another slot in the same procedure. IMPORTANT: Make sure to read "ANTI-STATIC MEASURES" and "PREPARING YOUR SYSTEM FOR UPGRADE" before starting installing or removing options.
  • Page 301 Slowly close the lever. When the lever is locked, you will hear a click sound. IMPORTANT: Be careful not to pinch your finger(s) between the lever and handle. TIPS: Check the hook of the lever is engaged with the frame. Press the POWER switch to power on.
  • Page 302: Removing 3.5-Inch Hard Disk Drive

    Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT: Make sure to read "ANTI-STATIC MEASURES" and "PREPARING YOUR SYSTEM FOR UPGRADE" before starting installing or removing options. Shut down Windows Server 2003. The system turns off automatically. Remove the front bezel.
  • Page 303: Replacing 3.5-Inch Hard Disk Drive

    Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new device with the server powered-on. IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and "PREPARING YOUR SYSTEM FOR UPGRADE"...
  • Page 304: Cpu/Io Module

    To install or remove CPU or DIMM, first power off the server before removing the CPU/IO module. Removing the module being operating may cause unexpected trouble. Use the management software (e.g., ftServer Utility or NEC ESMPRO Manager) to identify the module to be removed so that the module is removed when it is stopped, without fail.
  • Page 305: Removing Cpu/Io Module

    Follow the procedure below to remove the CPU/IO module. Stop the CPU/IO module you want to remove. To this end, use the ftServer Utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager.
  • Page 306 Loosen the screws securing the CPU/IO module handle to press down the handle. IMPORTANT: Before you pull out a CPU/IO module, check the rear of the server to make sure cables for connection with peripheral equipment or network are disconnected. If any cables are connected, keep a record of where the cables are connected and disconnect all cables connected to the module you are to pull out.
  • Page 307 The CPU/IO module is locked on the way and cannot be pulled out. Lower the lock on the side of CPU/IO module and unlock it, and then pull it out. Lock Pull out the CPU/IO module gently and carefully place it on a flat and sturdy table. Avoid the dusty or humid place.
  • Page 308: Installing Cpu/Io Module

    In some system statuses or settings, auto start up or integration does not take place when the module is connected. In such a case, check the status by using the ftServer Utility or NEC ESMPRO Manager data viewer, and then start up the CPU/IO modules.
  • Page 309: Dimm

    You can add memory up to 12 GB (2GB x 6). In the error messages and logs in POST NEC ESMPRO, or Off-line Maintenance Utility, the DIMM connector may be described as “group.” The number next to “group” corresponds to the slot number shown in the figure on the next page.
  • Page 310: Precautions

    Precautions Note the following to install or replace DIMM. The DIMMs with the same slot number are linked between the CH1 and CH0.. When a DIMM is added to one CH, another identical DIMM should be installed to the slot with the same number in another CH. This rule is applied to the case of removal.
  • Page 311: Installing Dimm

    Installing DIMM Follow the procedure below to install the DIMM. Shut down OS. The sever turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-11. Remove the screw, and remove the top cover of the CPU/IO module. Memory duct Remove the memory duct.
  • Page 312 Remove the DIMM connector cover from the socket in which the DIMM is installed. A DIMM connector cover is installed to the open socket. When the levers on both ends of the connector are opened, the DIMM connector cover is unlocked and you can remove the cover.
  • Page 313: Removing Dimm

    Removing DIMM Follow the procedure below to remove the DIMM. TIPS: Unless at least two DIMMs are installed, the server does not work. Shutdown OS. The system turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-11. Remove the screws and the top cover of the CPU/IO module.
  • Page 314 Attach the memory duct. Attach the top cover of the CPU/IO module and secure it with screws. Refer to page 8-14 and install the CPU/IO module. Connect the power cords. Press the POWER switch to power on the server. Verify that POST displays no error message. If POST displays an error message, write it down and see the POST error message list on page 7-4.
  • Page 315: Replacing Dimm

    Replacing DIMM Follow the procedure below to replace a failed DIMM. Identify the failed DIMM using the Data Viewer of NEC ESMPRO Manager. Remove the CPU/IO module referring to page 8-11. Replace the DIMM. Install the CPU/IO module referring to page 8-14.
  • Page 316: Processor (Cpu)

    PROCESSOR (CPU) In addition to the standard CPU (Intel® Xeon Processor), you can operate the system by adding one CPU. IMPORTANT: The CPU is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU.
  • Page 317: Installing Cpu

    Installing CPU Follow the steps below to install a CPU (model with air-cooling kit). Shut down the OS. The server is automatically powered off. Unplug the power cords. Remove the CPU/IO module referring to page 8-11. Remove the cable connected to the CPU duct cover. IMPORTANT: Remove the cable without adding pressure to the bases of the fan cable.
  • Page 318 Detach the socket cover on the CPU socket. IMPORTANT: Keep the socket cover. Lift the socket lever. IMPORTANT: Open the lever fully. It can be opened 120° or more. Lift the CPU socket holder. Place the CPU on the socket carefully. TIPS: Pay attention to the orientation of the CPU.
  • Page 319 Return the socket lever back to its original place. Place the heat sink on the CPU and secure it with 4 screws. Loosely fasten the screws in the cross-coupling way, and then fasten them tightly. IMPORTANT: Place the heat sink so that its corners will not bump against the parts on the motherboard.
  • Page 320: Removing Cpu

    Removing CPU Removal of a heat sink and CPU is the reverse of installation. 8-26...
  • Page 321: Pci Board

    PCI BOARD Up to three PCI boards can be installed to the CPU/IO module. IMPORTANT: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board. Do not touch the PCI board terminals or onboard parts by a bare hand or place the PCI board directly on the desk.
  • Page 322 CPU/IO module1. Only one board can be mounted when 1000BASE-T 2ch or Optical is installed. Up to one board can be mounted per CPU/IO module. When a PCI board is installed to CPU/IO module0, another 1000BASE-T 2ch identical PCI board should be installed to the same slot in ○...
  • Page 323: Installing Pci Board

    Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector.
  • Page 324 Remove the bracket cover (for two slots) from the PCI bracket. IMPORTANT: Carefully keep the removed PCI bracket. Install the riser card on which the PCI board is installed on the motherboard. Secure the PCI brackets with 3 screws. Connect the disconnected cable to the connector of the riser card. IMPORTANT: Connect the cable to the connector on the lower part.
  • Page 325 Loosen the fixed screw on the bracket cover that corresponds to another PCI slot that is hidden behind the riser card, and remove the bracket cover. Install the optional PCI board to another PCI slot hidden behind the riser card. Secure the PCI board with a fixed screw.
  • Page 326: Removing Pci Board

    Removing PCI Board To remove PCI board card, follow the reverse procedure of the installation and install the expansion slot cover. 8-32...
  • Page 327: Replacing Pci Board

    Replacing PCI Board Follow the procedure below to replace the failed PCI board. Check the failed board from the event log. Remove the CPU/IO module referring to the page 8-11. Remove the PCI bracket, then remove the PCI board. Replace the board and fasten it. Install the CPU/IO module referring to the page 8-14.
  • Page 328: Setup Of Optional Pci Board

    Setup of Optional PCI Board IMPORTANT: To enable the fault-tolerant feature of the optional device, the identical PCI boards must be installed to the slots with the same number in CPU/IO module 0 and CPU/IO module 1. The BIOS settings need to be modified when mounting some optional PCI boards. To change the BIOS settings, start the BIOS setup utility to change the [OS Boot Monitoring] configuration in [Server] –...
  • Page 329 Mount a ULTRA 320 1-PORT TAPE HBA SCSI board, and restart Windows Server 2003. After the restart, “New Hardware is found” window is displayed and the driver is automatically installed. IMPORTANT: If you are asked to reboot the system, click [Yes] and reboot the system. Now the driver is applied.
  • Page 330 [SCSI and RAID Controllers] as many as installed. IMPORTANT: StoragePathSavior is necessary to connect NEC Storage using Optical Fiber Channel boards. Mount Optical Fibre Channel boards after completing the OS installation. They are used in a pair. Mount each controller on the slot of the same position of each PCI module.
  • Page 331: Specifications

    Appendix A Specifications Item Factory-set model Install model Type Quad-Core Intel® Xeon® Dual-Core Intel® Xeon® Processor Processor 1333MHz/4MB × 2 Clock/second cache Number of processors 1 processor (the number of processors installed per module) Maximum Up to 2 processors (the number of processors installed per module) Chipset Intel Blackford + ESB2M...
  • Page 332: I/O Port Addresses

    Appendix B I/O Port Addresses The factory-set I/O port addresses for the server are assigned as follows: Address Chip in Use 0x00000000-0x00000CF7 Direct memory access controller 0x00000010-0x0000001F Motherboard resources 0x00000020-0x00000021 Programmable interrupt controller 0x00000024-0x00000025 Motherboard resources 0x00000028-0x00000029 Motherboard resources 0x0000002C-0x0000002D Motherboard resources 0x0000002E-0x0000002F Motherboard resources...
  • Page 333 Address Chip in Use 0x000003B0-0x000003BB Intel(R) 82801 PCI Bridge - 244E 0x000003B0-0x000003BB Stratus Virtual ATI Video 0x000003C0-0x000003DF PCI standard PCI-to-PCI bridge 0x000003C0-0x000003DF Stratus Fault Tolerant North PCI to PCI Bridge 0x000003C0-0x000003DF Stratus Fault Tolerant East/West PCI to PCI Bridge 0x000003C0-0x000003DF Stratus Fault Tolerant Core 0x000003C0-0x000003DF Intel(R) 82801 PCI Bridge - 244E...
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