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Kaleidescape Strato C Installation Manual

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Kaleidescape Strato C
Installation Guide
July 2017

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Summary of Contents for Kaleidescape Strato C

  • Page 1 Kaleidescape Strato C Installation Guide July 2017...
  • Page 2 Kaleidescape shall have no obligation to provide updates to this information in the future. Copyright © 2016-2017 Kaleidescape, Inc. All rights reserved. Kaleidescape and the Kaleidescape logo are trademarks of Kaleidescape, Inc.

  • Page 3: Table Of Contents

    Contents Overview ............................6 Kaleidescape Strato and Strato C Movie Players ..................6 Benefits of Strato C ............................6 Supported Configurations ..........................7 What’s in the Box ............................8 Front Panel Button ............................8 Front Panel Error Indicators ......................... 8 Physical Installation ........................
  • Page 4 Try Alternate Cables ..........................32 Reduce HDMI Speed ..........................33 Changes in the HDMI Display Chain During Playback ................ 34 Control Systems ......................... 36 Communication ............................36 Kaleidescape Control Devices ........................36 Kaleidescape Remote ........................... 36 Kaleidescape App for iPad ........................37...
  • Page 5 Kaleidescape Child Remote ......................... 38 Third Party Control Devices ........................38 IR Remote Control ..........................38 Touch Panels ............................39...

  • Page 6: Overview

    A Strato with internal movie storage can store and play up to 180 4K Ultra HD, 330 Blu-ray quality, or 1500 DVD quality movies on its internal hard drive. Strato C is intended to be used as part of a larger system that includes Strato players with storage, or a Terra movie server.

  • Page 7: Supported Configurations

    Supported Configurations Strato C players must be used with a Terra movie server, or with a Strato player that has internal movie storage. There is no fixed limit on the number of Strato C players that can be grouped with a Terra server or a Strato player with storage.

  • Page 8: What's In The Box

     Front Panel Button There is one button located on the front panel of Strato C: Power/Standby – turns Strato C on or off or places Strato C in standby  Front Panel Error Indicators There are three error indicators located on the front panel of Strato C. These...

  • Page 9: Physical Installation

    Kaleidescape recommends a grounded outlet with a high-quality surge protector for the power source for players and servers. A UPS is optional. Network Requirements A Gigabit Ethernet network is required. Connect Strato C using a shielded Ethernet cable. Audio and Video components Before beginning the installation, determine the type of the display and audio equipment that will connect to your Strato C.

  • Page 10: Installing Strato C

    Installing Strato C Tabletop / Shelf Installation 1. Choose a suitable location that is sturdy enough to hold Strato C. Strato C weighs 4.2 pounds. 2. Place Strato C onto the tabletop or shelf. Strato C ships with feet attached.
  • Page 11 3. Place the rack shelf centered over the unit. Note the appropriate sets of holes to be used in the diagram below. Orient the shelf so the mounting holes are lined up with the holes in the player where the screws were removed. Move the shelf into position as required by the installation.
  • Page 12 5. The bottom flange on the fascia will go on the outside of the shelf. This panel is not firmly attached until the shelf is installed in the rack. 6. While firmly holding the fascia to the rack shelf, flip the assembly over. It is ready to install in the rack.
  • Page 13 Dual Unit Installation 1. Place two Strato C Movie Players upside down on a soft, clean and slightly elevated surface. 2. Remove and keep the three screws visible on the bottom of each Strato C Movie Player: 3. Place the rack shelf over the units. Note the appropriate sets of holes to be used in the diagram below.
  • Page 14 4. Place the dual-opening fascia in front of the units and carefully slide into position: 5. The bottom flange on the fascia will go on the outside of the shelf. This panel is not firmly attached until the shelf is installed in the rack. 6.

  • Page 15: Audio And Video Connections

    Audio and Video Connections Connect network, audio and video cables before connecting the AC adapter. In order to play 4K Ultra HD content with Strato C, the display must support HDMI 2.0 and HDCP 2.2. High Dynamic Range (HDR) content requires HDMI 2.0a and an HDR-capable display that supports the SMPTE HDR (“HDR10”)

  • Page 16: Network Connection

    Strato C has power. Check the AC adapter’s connection, and make sure that the Kaleidescape logo on the front of the player is glowing. If it is not, try pressing the power button, located in the lower right corner of the front panel.

  • Page 17: System Configuration

    When the browser interface opens, click on the Settings tab, then select the Components sub-tab. You should see an Add component option at the bottom of the page. Click the button and follow the instructions to add Strato C to your system.

  • Page 18: Configuring Settings

    Configuring Settings Most of Strato C’s settings are configured in the onscreen Settings menu. However, video and audio settings, settings related to IR and IP control, and component linking are all accessed via the system’s Browser Interface. Onscreen Settings Menu To access this menu, press the MENU button on your Kaleidescape remote, scroll to the System tab, and select Settings.

  • Page 19: Browser Interface Settings Page

    Browser Interface. To change settings of your player, click the “Settings” button. You can also use the Add component button if you need to add additional components to your system, such as a Terra server or another Strato C player.

  • Page 20: Getting The Most Out Of Strato C

    The earliest 4K displays may not be able to display 4K Ultra HD content from Strato C at all, and other displays may be able to display 4K Ultra HD content, but unable to handle all of the latest features, like HDR. This section describes the features present in different 4K displays, and how Strato C will interoperate with those displays.

  • Page 21: About Bit Depth

    18 Gbps included in the HDMI 2.0 spec. The lower speed places some limits on how Strato C displays 4K HDR and 4K Ultra HD content. Note that some equipment describes HDMI bandwidth in terms of frequency rather than data rate.

  • Page 22: About Hdr

    2017, new 4K displays typically all support HDR. HDR support is less common in older displays. See the Supported 4K Ultra HD Modes section on page 26 to learn how Strato C can help you discover the capabilities of the connected display.

  • Page 23: Hdmi Cables

    (DIGITAL AUDIO) HDMI port. This dual connection allows the full video capability of Strato C to be delivered to the display, while still providing full fidelity audio to the receiver.

  • Page 24: Very Good Quality, Single And Dual Connections

    1080p, and the Kaleidescape onscreen display runs at a full 60 fps. Using Strato C with a 1080p display is a good choice in an installation that has a mix of 4K and 1080p displays, especially if the 1080p displays may be upgraded over time.

  • Page 25: Verifying Hdmi Video Performance

    Once your Strato C has been connected and configured, you should verify that you are seeing the expected video resolution and frame rate. Strato C includes a new tool to help you ensure that things are working as expected. Go to the system’s Browser Interface, and click on the Settings tab.

  • Page 26: Supported 4K Ultra Hd Modes

    This section summarizes the 4K Ultra HD capabilities of the device(s) connected to the primary HDMI port, as detected by Strato C. If Strato C is connected directly to the display, then this shows the capabilities that the display is reporting.

  • Page 27: Supported Hdmi Features

    Note that it is normal for HDCP 1.x to be rendered with a line through it when HDCP 2.2 is supported, because of how Strato C detects HDCP. When HDCP 2.2 is active, Strato C cannot detect whether the display also supports...

  • Page 28: Hdmi Video Output Status

    HDMI Video Output Status This section shows the output status of the HDMI port, as of when the window was opened or refreshed. It works when displaying the onscreen display, and while playing content, so you can use it to confirm that 4K Ultra HD content is being displayed at full resolution, that 1080p content is being up-scaled, and that the expected frame rates and color information are being output.
  • Page 29 4:2:0 color sampling and 8-bit color. Here is another example: The example above shows Strato C playing 4K Ultra HD film content on the same projector. Strato C has been set to minimize display mode changes, so it is converting the 24 fps film content to 60 fps. At 60 fps, this projector is not...
  • Page 30 Strato C is sending standard 24-bit (8 bits per component) color to the display. Note the yellow indicator indicating a reduction. With this projector, the installer should consider configuring Strato C to allow display mode changes when starting movie playback. This would allow Strato C to switch to 24 frames per second on film content, which would in turn allow Deep Color information to be passed to the display.

  • Page 31: About Lossless Audio

    In the window that opens, click the Audio tab, then select Bitstream pass- through. Click OK to save the setting. Bitstream audio can be output from one HDMI port at a time. Strato C sends the bitstream audio to the DIGITAL AUDIO HDMI port if it detects a connection...

  • Page 32: Troubleshooting Hdmi Connections

    Troubleshooting HDMI Connections If Strato C is connected to a display using high quality cables that satisfy the specification given earlier in this document, and if all components support HDMI 2.0 and HDCP 2.2, problems should be rare. However, if they do occur, here are some things you can try.

  • Page 33: Reduce Hdmi Speed

    18 Gbps connections, but the cable may be unable to carry that speed reliably. You can try temporarily forcing Strato C to use 13.5 Gbps or 10.2 Gbps instead. This can help to identify whether the problem is related to signal transmission.

  • Page 34: Changes In The Hdmi Display Chain During Playback

    Scroll down to the “4K Ultra HD Support” section, and click the radio button next to HDMI 2.0 13.5 Gbps or HDMI 2.0 10.2Gbps, then click OK. Try 13.5 Gbps first, since this imposes fewer limitations on how content is displayed. Once you’ve clicked OK to save the setting, stop your content if it was playing, and then try playing your content again.
  • Page 35 Video in the first zone will go blank, and the second zone will also see no video signal. If playback is stopped and then resumed, Strato C will have an opportunity to reconfigure the HDMI output and playback may be able to proceed (although at reduced resolution for 4K Ultra HD content).

  • Page 36: Control Systems

    For specific product support including modules and reference manuals, go to http://www.kaleidescape.com/support/control-systems. Communication A control device can communicate with Strato C with IR, or by using a simple text-based protocol over the network. For more information on control connections, refer to the Kaleidescape System Control Protocol Reference Manual at www.kaleidescape.com/go/control-...

  • Page 37: Kaleidescape App For Ipad

    • The user can browse movies and music, play any selection, and control the Kaleidescape System from within the Kaleidescape app. • When the user is finished with the Kaleidescape app, they can tap the Return button and a message appears containing an option to return to the controller app.

  • Page 38: Kaleidescape Child Remote

    • Code set used by Toshiba DVD players and other manufacturers including Philips, Magnavox, Zenith, Onkyo, and Marantz • Code set used by Kenwood DVD players Types of Remotes IR remotes (other than the Kaleidescape Remote) fall into the following basic categories: • Pre-programmed • Learning •...

  • Page 39: Touch Panels

    IR codes to be imported in hex format (usually copying and pasting the codes into a text box), or from a Philips CCF file. For a list of all IR codes (in hex) or CCF format available from Kaleidescape, or for the CCF file, go to www.kaleidescape.com/go/ir.
  • Page 40 Onscreen Display without Video Onscreen Display without Video (OSD No Video) provides supplemental information with text-based details for content. The touch panel replicates the details pages for movies while browsing the onscreen display. When selecting the touch screen for an installation, consider whether a video display is present and the technical capabilities of the touch panel.
  • Page 41 For more information, go to www.kaleidescape.com/support/control-systems.

This manual is also suitable for:

Strato

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