Acer Aspire 4745 Service Manual
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Acer Aspire 4745 Service Manual

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  • Page 1 Acer Aspire 4745 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN Downloaded from www.Manualslib.com manuals search engine...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on this service guides. Date Chapter Updates Downloaded from www.Manualslib.com manuals search engine...
  • Page 3 Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

  • Page 4: Conventions

    Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 6 Downloaded from www.Manualslib.com manuals search engine...

  • Page 7: Table Of Contents

    Your Acer Notebook tour ........
  • Page 8 Table of Contents Removing the LCD Module .........64 Removing the Mainboard .
  • Page 9 Acer Aspire 4745 Exploded Diagrams ........132...
  • Page 10 Table of Contents Downloaded from www.Manualslib.com manuals search engine...

  • Page 11: System Specifications

    • Up to 16 GB using four soDIMM modules for i7 models • Display 14" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT • LCD, supporting simultaneous multi-window viewing via Acer GridVista™ 16:9 aspect ratio •...

  • Page 12: Mini Card

    16.7 million colors • External resolution / refresh rates6: • VGA port up to 2048 x 1536: 85 Hz • HDMI™ port up to 1920 x 1080 60 Hz • MPEG-2/DVD decoding • VC-1 and H.264 (AVC) decoding • Microsoft® DirectX® Video Acceleration (DXVA) application interface (API) •...

  • Page 13: Privacy Control

    Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X • DVD-RW, 8X DVD+RW, 5X DVD-RAM Communication Acer video conferencing solution1, featuring: • Acer Crystal Eye high-definition webcam with 1280 x 1024 resolution • WLAN: • Acer InviLink™ Nplify™ 802.11 b/g/n Wi-Fi CERTIFIED™ •...

  • Page 14: Special Keys And Controls

    Multi-gesture touchpad pointing device supporting scroll, pinch, rotate, flip • 10 function keys, four cursor keys, two Windows® keys, hotkey controls, independent standard • numeric keypad, international language support Acer Programming key • Easy-launch keys: Communication® • Media control keys (printed on keyboard): play/pause, stop, previous, next •...

  • Page 15: Optional Items

    Acer Arcade™ Deluxe· • NTI Media Maker™ • Gaming· • Oberon GameZone Acer Edition1 · • WildTangent® Acer Edition1 • Communication and ISP· • Microsoft® Silverlight™· • Windows Live™ Essentials - Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker, •...

  • Page 16: System Block Diagram

    System Block Diagram GPU CORE PWR CHARGER 3/5V SYS PWR DISCHARGER CPU CORE PWR CLOCK GENERATOR Fan Driver intel (PWM Type) +1.0V/+1.8V CPU VTT <MCH Processor> CPU VGFX_AXG VTT 1.05V Arrandale (SG) Dual Channel DDR III XDP Conn. 800/ 1066 MHz SO-DIMM 0 THERMAL DDR3 PWR...

  • Page 17: Your Acer Notebook Tour

    Your Acer Notebook tour Front View Icon Item Description Acer Crystal Eye Web camera for video communication webcam (for selected models). Microphone Internal microphone for recording sound. Display screen Also called Liquid-Crystal Display (LCD), displays computer output. Chapter 1 Downloaded from www.Manualslib.com...
  • Page 18 Icon Item Description Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated. indicator Caps Lock Lights up when Caps Lock is activated. indicator Power button Turns the computer on and off. Keyboard For entering data into your computer.

  • Page 19: Closed Front View

    Closed Front View Icon Item Description Multi-in-1 Accepts Secure Digital (SD), card reader MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Note: Push to remove/install the card. Only one card can operate at any given time. Left View Icon Item...

  • Page 20: Right View

    Icon Item Description Microphone-in Accepts input from external microphones. jack Headphones/ Connects to audio line-out devices speaker/line-out (e.g. speakers, headphones). jack Right View Icon Item Description USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Optical drive Internal optical drive;...

  • Page 21: Bottom View

    Bottom View Icon Item Description Battery bay Houses the computer's battery pack. Battery lock Locks the battery in position. Hard disk bay Houses the computer's hard disk (secured with screws). Memory Houses the computer's main memory. compartment Ventilation slots Enable the computer to stay cool, even after and cooling fan prolonged use.
  • Page 22 Icon Function Description Battery Indicates the computer's battery status. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Indicates when the hard disk drive is active. Communication indicator Indicates the computer’s wireless connectivity device status.

  • Page 23: Touchpad Basics

    TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.

  • Page 24: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has two lock keys which you can toggle on and off. Lock key Description Caps Lock...

  • Page 25: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...

  • Page 26: Hot Keys

    Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function...

  • Page 27: Hardware Specifications And Configurations

    Power 4M (Arrandale) L3 shared among all cores On-die Cache 32KB L1 & 256K L2 for each core Processor Specifications Core Cache Core Item Package Acer P/N Speed Speed Size Voltage Ci3330M 2.13 330 M 3 MB PGA988 KC.33001.DMP Ci3350M 2.26...
  • Page 28 • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2. • Refer to Acer BIOS specification. • DMI utility for BIOS serial number configurable/asset tag • Support PXE • Support Y2K solution •...
  • Page 29 Wireless Module Item Specification Manufacturer Intel® WiFi Link 1000 • Specifications IEEE 802.11b/g and Draft-N1 compliant • Advanced security via 802.11i • Industry-leading power consumption • Includes Wi-Fi PAN – Intel® My WiFi Technology • Easy to use Intel® PROSet v12.5 WLAN Software •...
  • Page 30 Hard Disk Drive Interface Item Specification Vendor & Model Seagate HGST Toshiba Western Digital Name Capacity (MB) 160, 250, 320, 160, 250, 160, 250, 160, 250, 320, 320, 500 320, 500 500, 640 Bytes per sector Data heads Drive Format Disks Spindle speed 5400...
  • Page 31 Item Specification Applicable disc DVD-ROM: DVD Read: formats 4.7GB (Single Layer) DVD-ROM (DVD-5, DVD-9, DVD-10, DVD- 18), DVD-Video, DVD-Audio, SACD (Hybrid), 8.5GB (Dual Layer) UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95 DVD-R: GB, DVD-R Authoring, DVD-R Multi-Border, 3.95GB (Ver. 1.0: read only) DVD-RW, DVD+R, DVD+R DL, DVD+R 4.7GB (Ver.
  • Page 32 Power and Keyboard Controller Item Specification Controller ACPI 2.0 Total number of keypads 99-/100-/103-key keyboard Windows logo key Hotkeys See “Hot Keys” on page 16. Battery Specification Item 6 Cell Vendor & model name SANYO/SONY/PANASONIC/SAMSUNG/SIMPLO AS2009A Battery Type Li-ion Pack capacity 4400 mAh Normal Voltage 2.2 Ah...

  • Page 33: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 34: Aspire 4745 Bios

    Aspire 4745 BIOS Information The Information screen displays a summary of your computer hardware information. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5...

  • Page 35: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. I n s y d e H 2 0 S e t u p U t i l i t y R e v.

  • Page 36: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. InsydeH20 Setup Utility Rev. 3.5 Information Main Security Power Boot Exit Item Specific Help Supervisor Password Is: Supervisor Password Is: Clear Clear User Password Is: User Password Is: Clear Clear...

  • Page 37: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: S e t S u p e r v i s o r P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...

  • Page 38: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. S e t S u p e r v i s o r P a s s w o r d E n t e r C u r r e n t P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d...

  • Page 39: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to support boot. I n s y d e H 2 0 S e t u p U t i l i t y R e v .

  • Page 40: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. I n s y d e H 2 0 S e t u p U t i l i t y R e v.

  • Page 41: Bios Flash Utilities

    BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility.

  • Page 42: Dos Flash Utility

    DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
  • Page 43 In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. Chapter 2 Downloaded from www.Manualslib.com...

  • Page 44: Winflash Utility

    WinFlash Utility Perform the following steps to use the WinFlash Utility: Double-click the WinFlash executable. Click OK to begin the update. A progress screen displays. Chapter 2 Downloaded from www.Manualslib.com manuals search engine...

  • Page 45: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: On another computer, run HDD_PW.exe.
  • Page 46 Removing BIOS Passwords: To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the G1 and G2 points. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: From a DOS prompt, execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.

  • Page 47: Using Boot Sequence Selector

    Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to change the boot sequence to HDD | CD ROM | LAN | Floppy.

  • Page 48: Using Dmitools

    The following examples show the commands and the corresponding output information. Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag...

  • Page 49: Using The Lan Mac Eeprom Utility

    Using the LAN MAC EEPROM Utility You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM in DOS mode. Use a text editor to open the MAC.CFG file. You can see the MAC.CFG contents as shown: WriteData = ‘001122334455' MAC value StartAddr=7A...
  • Page 50 Chapter 2 Downloaded from www.Manualslib.com manuals search engine...

  • Page 51: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement IMPORTANT:The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 52: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.

  • Page 53: External Module Disassembly Process

    External Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 54: Removing The Battery Pack

    Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). Please detach the battery and follow local regulations for disposal.

  • Page 55: Removing The Sd Dummy Card

    Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 56: Removing The Lower Cover

    Removing the Lower Cover 1. See “Removing the Battery Pack” on page 44. 2. Loosen the five (5) captive screws from the lower cover. 3. Remove the lower cover as shown. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 57: Removing The Optical Drive Module

    Removing the Optical Drive Module 1. See “Removing the Lower Cover” on page 46. 2. Remove the screw securing the ODD module. Step Size Quantity Screw Type ODD Module M2.5*4L 3. Using your fingers, pull the optical drive module out from the chassis. 4.
  • Page 58 Step Size Quantity Screw Type ODD Bracket M2.0*3L 5. Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 59: Removing The Dimm Modules

    Removing the DIMM Modules 1. See “Removing the Lower Cover” on page 46. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module if present. Chapter 3 Downloaded from www.Manualslib.com...

  • Page 60: Removing The Wlan Module

    Removing the WLAN Module 1. See “Removing the Lower Cover” on page 46. 2. Disconnect the two (2) antenna cables from the WLAN Board and remove the one (1) screw to release the WLAN Board. NOTE: Cable placement is Black to the TR1 terminal (left) and White to the TR2 terminal (right). Step Size Quantity...

  • Page 61: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module 1. See “Removing the Lower Cover” on page 46. 2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface. 3. Lift the HDD Module clear of the HDD bay. 4.

  • Page 62: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove external modules before proceeding Remove keyboard Remove upper cover Remove Bluetooth Remove Function Remove Power Switch Remove Left Speaker Remove Touch Pad Remove USB Board Module Board Board Module Bracket Remove CRT Cable Remove main board Remove LCD module Remove Right...

  • Page 63: Removing The Keyboard

    Removing the Keyboard CAUTION: Using tools to remove the Keyboard may cause damage to the outer casing. It is recommended that you only use your fingers to remove the Keyboard. 1. See “Removing the Battery Pack” on page 44. 2. Remove the 14 securing screws from the lower cover. Step Size Quantity...
  • Page 64 4. Release each clip, working from one side to the other. 5. Using both hands, gently pry up the cover as shown and turn it over. 6. Open the locking latch on the FFC, and disconnect the cable as shown. 7.

  • Page 65: Removing The Upper Cover

    Removing the Upper Cover 1. See “Removing the Keyboard” on page 53. 2. Turn the computer over. Disconnect the following four cables from the Mainboard: Left speaker cable Touchpad FFC Power Switch FFC Function Board FFC Chapter 3 Downloaded from www.Manualslib.com manuals search engine...
  • Page 66 3. Disconnect A as shown. 4. Release the locking latch and remove B as shown. 5. Release the locking latch and remove C as shown. 6. Release the locking latch and remove D as shown. NOTE: Avoid pulling on cables directly to prevent damage to the connectors. Use the pull-tabs on FFC cables whenever available.
  • Page 67 7. Remove the eight (8) screws from the top cover. Step Size Quantity Screw Type Upper Cover M2.5*3L (red callout) Upper Cover M2.5*4L (blue callout) 8. Remove the Upper Cover by lifting directly upward from the front as shown. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 68: Removing The Power Switch Board

    Removing the Power Switch Board 1. See “Removing the Upper Cover” on page 55. 2. Locate the Power Switch Board in the Upper Cover. 3. Release the securing latch holding the Power Switch Board FFC and remove. 4. Remove the two (2) screws and lift the Power Switch Board clear of the Upper Cover. Step Size Quantity...

  • Page 69: Removing The Function Board

    Removing the Function Board 1. See “Removing the Upper Cover” on page 55. 2. Locate the Function Board in the Upper Cover and remove the two (2) screws attaching it to the upper cover. Step Size Quantity Screw Type Function Board M2.0*3widehead 3.

  • Page 70: Removing The Left Speaker Module

    Removing the Left Speaker Module 1. See “Removing the Upper Cover” on page 55. 2. Remove the speaker cable from it’s guides. 3. Remove the adhesive foil tab covering the speaker cable and remove the one (1) securing screws from the Speaker Module.

  • Page 71: Removing The Usb Board

    Removing the USB Board 1. See See “Removing the Upper Cover” on page 55. 2. Remove the single securing screw from the USB Board. Step Size Quantity Screw Type USB Board M2.5*4L 3. Release the FFC latch and remove the FFC cable from the mainboard connector. 4.
  • Page 72 5. Lift the USB Board upward away from the chassis. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 73: Removing The Bluetooth Module

    Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 55. 2. Remove the single securing screw from the Bluetooth board. Step Size Quantity Screw Type Bluetooth Board M2.3*3L 3. Disconnect the cable from the Mainboard and lift the Bluetooth Module off the mainboard. Chapter 3 Downloaded from www.Manualslib.com...

  • Page 74: Removing The Lcd Module

    4. Disconnect the cable from the Bluetooth Module. Removing the LCD Module 1. See “Removing the Bluetooth Module” on page 63. 2. Remove the adhesive holding the LCD cable. 3. Push snaps to release the cable from the mainboard. 4. Remove LCD cable from fan module. Chapter 3 Downloaded from www.Manualslib.com...

  • Page 75: Removing The Mainboard

    5. Remove the four securing screws (two each side) from the LCD module. Step Size Quantity Screw Type LCD Module M2.5*6.5 6. Ensure that all cables entering the LCD are free of the chassis and remove the LCD module from the chassis. Removing the Mainboard 1.
  • Page 76 3. Disconnect the right speaker cable. 4. Unlock the microphone cable release it from the clasps on the cooling fan. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...
  • Page 77 5. Turn the computer over and remove the DC-In cable. 6. Remove the one (1) securing screw from the Mainboard. Step Size Quantity Screw Type Mainboard M2.5*4L Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 78: Removing The Thermal Module

    7. Lift the Mainboard right side first and remove it from the Lower Cover. Please detach the mainboard and follow local regulations for disposal. Removing the Thermal Module 1. See “Removing the Mainboard” on page 65. 2. Turn the Mainboard over and disconnect the Fan cable as shown. 3.

  • Page 79: Removing The Cpu

    4. Using both hands, lift the Thermal Module clear of the Mainboard. Removing the CPU 1. See “Removing the Thermal Module” on page 68. 2. Using a phillips screw driver, rotate the CPU locking screw 180° counter-clockwise as shown. 3. Lift the CPU clear of the socket as shown. IMPORTANT:The pins on the underside of the CPU are very delicate.

  • Page 80: Removing The Rtc Battery

    Removing the RTC Battery 1. See “Removing the Mainboard” on page 65. 2. Pry the RTC battery from the mainboard. Please detach the RTC battery and follow local regulations for disposal. Removing the WiFi Antenna Cable 1. See “Removing the Mainboard” on page 65. 2.

  • Page 81: Removing The Right Speaker

    Removing the Right Speaker 1. See See “Removing the Mainboard” on page 65. 2. Disengage the Right speaker cable from the chassis as shown. 3. Remove the two (2) screws holding the right speaker in place. Step Size Quantity Screw Type Right Speaker 2.0*3widehead Module...

  • Page 82: Removing The Dc-In Cable

    Removing the DC-In Cable 1. See “Removing the LCD Module” on page 64. 2. Remove one(1) screw from the right hinge bracket. Step Size Quantity Screw Type DC-In Cable M2.5*4 3. Remove the right hinge bracket. 4. Lift the DC-In jack from the chassis. Chapter 3 Downloaded from www.Manualslib.com...

  • Page 83: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD panel from main unit before preceeding Remove LCD bezel Remove camera module Remove LCD panel Remove WLAN Remove FPC cable Remove microphone Remove LCD brackets antennas Screw List Step Screw Quantity Part No.

  • Page 84: Removing The Lcd Bezel

    Removing the LCD Bezel 1. See “Removing the LCD Module” on page 64. 2. Remove the two lower bezel screw caps and screws. Step Size Quantity Screw Type LCD Bezel M2.5*4 3. Starting from the top-left corner of the bezel, pry the bezel upwards and away from the panel. Move along the top and left until all sides of the bezel are removed.

  • Page 85: Removing The Camera Module

    4. Lift the Bezel clear of the LCD Module. Removing the Camera Module 1. See “Removing the LCD Bezel” on page 74. 2. Remove the Camera from the module. 3. Disconnect the camera cable. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 86: Removing The Lcd Panel

    Removing the LCD Panel 1. See “Removing the Camera Module” on page 75. 2. Disengage the various cables from the hinges. 3. Remove the four (4) securing screws from the LCD Panel. Step Size Quantity Screw Type LCD Panel M2.3*3 4.

  • Page 87: Removing The Fpc Cable

    Removing the FPC Cable 1. See “Removing the LCD Panel” on page 76. 2. Turn the LCD panel over to expose the rear. Disengage the adhesive strip securing it in place. 3. Lift the adhesive protector and disconnect the cable from the LCD Panel. 4.

  • Page 88: Removing The Microphone Module

    Removing the Microphone Module 1. See “Removing the LCD Panel” on page 76. 2. Disengage the cable from the cable guides. 3. Lift the Microphone Module clear of the cover. Removing the Hinges 1. See “Removing the LCD Panel” on page 76. 2.

  • Page 89: Removing The Antennas

    Removing the Antennas 1. See “Removing the LCD Panel” on page 76. 2. Disengage the left antenna cable from the guides. 3. Remove the adhesive tape and lift the left side antenna from the LCD module as shown. 4. Disengage the right antenna cable from the guides. Chapter 3 Downloaded from www.Manualslib.com...
  • Page 90 5. Remove the adhesive tape and lift the right side antenna from the LCD module as shown. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 91: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the MIC and WiFi Antennas 1. Place the Microphone Module in the LCD Module 2. Run the cable as shown and secure it using the as shown. adhesive tabs. 3. Replace the left and right antennas as shown. Press down on the adhesive pads to secure the antennas in place.

  • Page 92: Replacing The Microphone Module

    6. Ensure the antenna cables pass through the hinge well as shown. Replacing the Microphone Module 1. Replace the Microphone Module into the top cover. 2. Replace the cable into the cable guides as shown. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 93: Replacing The Fpc Cable

    Replacing the FPC Cable 1. Attach the FPC cable to the LCD panel and attach the adhesive protector. Replacing the LCD Panel 2. Place the LCD Panel into the module as shown. 3. Replace the six (6) securing screws from the LCD Panel. Chapter 3 Downloaded from www.Manualslib.com...

  • Page 94: Replacing The Webcam

    Replacing the Webcam 1. Connect the cable to the camera module. 2. Place the camera in the LCD Module. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 95: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Locate the bezel bottom edge first and press down until there are no gaps between the bezel and the LCD Module. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel. 2.
  • Page 96 3. Replace the two screws and screw caps as shown. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 97: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the DC-In Cable 1. Place the DC-In jack back into the chassis. 2. Replace the right hinge bracket. 3. Replace the one(1) screw to the right hinge bracket as shown. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 98: Replacing The Lcd Module

    Replacing the LCD Module 1. Replace the LCD module onto the chassis. 2. Replace the four securing screws (two each side) to the LCD module. Replacing the Right Speaker 1. Place the right speaker in to the chassis. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 99: Replacing The Rtc Battery

    2. Replace the two (2) screws to secure the right speaker in place. 3. Replace the right speaker cable in to the chassis as shown. Replacing the RTC Battery 1. Snap the RTC battery into it’s socket as shown. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 100: Replacing The Cpu

    Replacing the CPU IMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. Pin1 Locator 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place. Replacing the Thermal Module IMPORTANT:Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module.

  • Page 101: Replacing The Mainboard

    3. Align the screw holes on the Thermal Module and 4. Replace the four securing screws (in numerical Mainboard then replace the module. Keep the order from screw 1 to screw 4) to secure the module as level as possible to spread the thermal Thermal Module in place.
  • Page 102 3. Turn the computer over and replace the DC-In 4. Turn the computer over. Feed the mircophone cable. cable through the guides on the fan. 5. Reattach the microphone cable. 6. Starting at the top, slide your finger down to reattach the adhesive.
  • Page 103 9. Connect the right speaker cable. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 104: Replacing The Bluetooth Module

    Replacing the Bluetooth Module NOTE: The Bluetooth Module and USB Board can be replaced independently and in any order. 1. Connect the smaller end of the Bluetooth cable to 2. Secure the Bluetooth cable in place using the the Bluetooth Module as shown. provided (1) screw.

  • Page 105: Replacing The Usb Board

    Replacing the USB Board 1. Replace the USB Board in the Lower Cover. 2. Insert the FFC cable in to the connector on the Mainboard and secure the locking latch. 3. Replace the single securing screw. Replacing the TouchPad Bracket 1.

  • Page 106: Replacing The Left Speaker Module

    3. Replace the two securing screws. Replacing the Left Speaker Module 1. Place the Speaker Module on the Upper Cover as 2. Replace the one (1) securing screw. shown. 3. Lay the speaker cable into it’s guides. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 107: Replacing The Function Board

    Replacing the Function Board 1. Replace the Function Board FFC and lock it into 2. Place the Function Board in to the Upper Cover as place. shown and replace the two (2) screws. Replacing the Power Switch Board 1. Place the Power Switch Board in to the Upper 2.

  • Page 108: Replacing The Upper Cover

    Replacing the Upper Cover 1. Place the Upper Cover on the Lower Cover back 2. Lower the cover into position and press down the edge first. sides as shown. 3. Continue pressing around the edges of the casing until there are no gaps between the Upper and Lower Covers.
  • Page 109 4. Replace the eight (8) securing screws as shown. NOTE: The securing screws differ in length: M2.5*5 (red callout) and M2.5*3 (green callout). Ensure that the correct screw is used to secure the Upper Cover in place. 5. Connect the four cables to the Mainboard as shown. Chapter 3 Downloaded from www.Manualslib.com...
  • Page 110 6. Connect A as shown. 7. Insert B as shown and close the locking latch. 8. Insert C as shown and close the locking latch. 9. Insert D as shown and close the locking latch. 10. Turn the computer over and replace the fourteen screws as shown. Chapter 3 Downloaded from www.Manualslib.com...

  • Page 111: Replacing The Keyboard

    Replacing the Keyboard 1. Place the keyboard face down on the Upper Cover. Reconnect keyboard FFCs to the mainboard, and secure the locking latch. 2. Slide the Keyboard front edge first into the Upper Cover, ensuring that the four locating tabs are correctly seated.
  • Page 112 2. Insert the HDD, left side first, and lower it into place. 3. Slide the HDD to the left to connect the interface. Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 113: Replacing The Wlan Board

    Replacing the WLAN Board 1. Insert the WLAN board into the WLAN socket. 2. Replace the one (1) screw to secure the module. 3. Connect the two (2) antenna cables to the module. NOTE: Cable placement is Black to the TR1 terminal (left), and White to the TR2 terminal (right). Replacing the DIMM Modules 1.

  • Page 114: Replacing The Odd Module

    Replacing the ODD Module 1. Press the bezel into the tray, bottom edge first, to 2. Secure the ODD bracket with the two screws. secure it to the ODD Module. 3. Push the ODD Module into the ODD bay until it is 4.

  • Page 115: Replacing The Lower Covers

    Replacing the Lower Covers 1. Replace the HDD Cover as shown. IMPORTANT:Press down around the perimeter of the cover to ensure that the all the securing tabs are snapped correctly. 2. Secure the five captive screws to hold the covers in place. Chapter 3 Downloaded from www.Manualslib.com...

  • Page 116: Replacing The Dummy Cards

    Replacing the Dummy Cards 1. Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing. Replacing the Battery Pack 1. Insert the battery pack and press down. 2. Slide the battery lock in the direction shown to secure the battery in place.

  • Page 117: Troubleshooting

    Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 118: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.

  • Page 119: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.

  • Page 120: Random Loss Of Bios Settings

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.

  • Page 121: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 Downloaded from...

  • Page 122: Touchpad Failure

    TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 Downloaded from...

  • Page 123: Sound Problems

    Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: •...

  • Page 124: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows 7 Startup Repair Utility: insert the Windows 7 Operating System DVD in the ODD and restart the computer.

  • Page 125: Odd Failure

    ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: •...
  • Page 126 Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
  • Page 127 Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.

  • Page 128: Wireless Function Failure

    Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 Downloaded from...

  • Page 129: External Mouse Failure

    External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.

  • Page 130: Intermittent Problems

    Issue” on page 108.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...

  • Page 131: Post Codes

    Post Codes These tables describe the POST codes and descriptions during the POST. Post Code Range Phase POST Code Range 0x01 - 0x0F 0x70 - 0x9F 0x40 - 0x6F 0x10 - 0x3F 0xA0 - 0xBF 0xC0 - 0xCF 0x51 – 0x55 0xE1 –...
  • Page 132 Functionality Name (Include\ Post Phase Description PostCode.h) Code PEI_PROGRAM_CLOCK_GEN Clock Generator Initialization PEI_IGD_EARLY_INITIAL Internal Graphic device early Initialization PEI_HECI_INIT HECI Initialization PEI_WATCHDOG_INIT Watchdog timer Initialization PEI_MEMORY_INIT Memory Initial for Normal boot. PEI_MEMORY_INIT_FOR_CRISIS Memory Initial for Crisis Recovery PEI_MEMORY_INSTALL Simple Memory test PEI_TXTPEI TXT function early Initialization PEI_SWITCH_STACK...
  • Page 133 Functionality Name (Include\ Phase PostCode Description PostCode.h) DXE_SMM_CONTROLER_INIT Setup SMM Control service DXE_LEGACY_INTERRUPT Setup Legacy Interrupt service DXE_RELOCATE_SMBASE Relocate SMM BASE DXE_FIRST_SMI SMI test DXE_VTD_INIT VTD Initial DXE_BEFORE_CSM16_INIT Legacy BIOS Initialization DXE_AFTER_CSM16_INIT Legacy interrupt function Initialization DXE_LOAD_ACPI_TABLE ACPI Table Initialization DXE_SB_DISPATCH Setup SB SMM Dispatcher service...
  • Page 134 Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_END_OF_BOOT_SELECTION End of boot selection BDS_ENTER_SETUP Enter Setup Menu BDS_ENTER_BOOT_MANAGER Enter Boot manager BDS_BOOT_DEVICE_SELECT Try to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_RO Shadow Misc Option ROM BDS_ACPI_S3SAVE Save S3 resume required data in BDS_READY_TO_BOOT_EVENT Last Chipset initial before boot to BDS_GO_LEGACY_BOOT...
  • Page 135 SMM Functions POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code SMM_IDENTIFY_FLASH_DEVICE 0xA0 Identify Flash device in SMM SMM_SMM_PLATFORM_INIT 0xA2 SMM service initial SMM_ACPI_ENABLE_START 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END 0xA7 ACPI enable function complete SMM_S1_SLEEP_CALLBACK 0xA1 Enter S1 SMM_S3_SLEEP_CALLBACK 0xA3...
  • Page 136 Chapter 4 Downloaded from www.Manualslib.com manuals search engine...

  • Page 137: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View Item Description Item Desciption CN15 CN18 HDMI CD19 SPKCN2 CN20 CN24 CN25 SPDIF CN12 SPKCN1 BLUETOOTH CONN. POWER BOARD LVDS CONN. SW BOARD CONN. SIM CARD KEYBOARD TOUCHPAD BOARD CONN. CN17 CN21 CN11 USB BOARD CONN.

  • Page 138: Bottom View

    Bottom View Item Description Item Desciption CN15 CN18 HDMI CN19 CN20 CN24 CN25 SPDIF CN22 CN14 FAN CONN. CPU SOCKET BATT CONN. CN16 3G MINI CARD JDIM1/ DDR CONN. JDIM2 CN23 MINI CARD WLAN POWER JACK CN17 SATA ODD CN21 SATA HDD Chapter 5 Downloaded from...

  • Page 139: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Acer Aspire 4745. Acer provides one Hardware Open Gap on the main board for clearing password check, and one Hotkey for enabling BIOS Recovery.

  • Page 140: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.

  • Page 141: Fru (Field Replaceable Unit) List

    Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 142: Acer Aspire 4745 Exploded Diagrams

    Acer Aspire 4745 Exploded Diagrams LCD Assembly Description Acer P/N Description Acer P/N ZQ1 LCD COVER 60.PSR07.003 CABLE ASSY 50.PSR07.002 SUB ASSY (AL/3G) ZQ1LCD(19V,40/ 30P,WXGA,1A)FOX CAMERA AM.21400.067 SCREW M2.0*3.0- 86.ARE07.002 CNF915721004970L I(BKAG)(NYLOK) H(CMOS, 1.3M, IRON SXGA) LCD AUO 14” LK.14005.011 HINGE L SZS ZQ1 33.PSR07.002...

  • Page 143: Chassis Assembly

    Description Acer P/N Description Acer P/N ZQ1 LCD BEZEL 60.PSR07.004 SCREW 86.PSR07.002 SUB ASSY M2.5*3.0(ZN)(NYLOK) IRON T=0.5‘ LCD SCREW 47.PSR07.004 HINGE R SZS ZQ1 33.PSR07.003 MYLAR ZQ1 SCREW M2.5*3.0- 86.PSR07.003 I(ZN)(NYLOK)IRON T=0.5 Chassis Assembly Description Acer P/N Description Acer P/N ZQ1 TOP SUB 60.PSR07.001...
  • Page 144 Description Acer P/N Description Acer P/N HDD-BKT 33.EDM07.001 ZR6(FBZR6004,REV MB(SG,PARK,SAM,BT ,WO CPU)ASSY HDD(160G)WD1600 KH.16008.027 WWAN MINICARD BEVT-22A23T0 STN EM770W FW:11.126.07.02.00 33ZQ1UB0000 CARD READER 42.PSR07.002 DUMMY CARD ZR7(EBZR7009,R3A) 3GZR7CRTN10 CPU(988P)I5-520M KC.54001.DMP 2.4G SLBNB(PGA)STN DVD/RW/RAM TS- KU.0080E.027 RAM(2GB)DDR3 KN.2GB09.006 U633F F/W:AC00 EBJ21UE8BDS0-AE-F...

  • Page 145: Acer Aspire 4745 Fru List

    Acer Aspire 4745 FRU List Acer Part Category Partname Description Number ADAPTER Adapter DELTA 65W 19V 1.7x5.5x11 Z06 ADP 19V 3.42A ADP- AP.06501.026 Yellow ADP-65JH DB A, LV5 LED LF 65JH DBA S.P Adapter DELTA 90W 19V 1.7x5.5x11 ZK6 ADP 19V 4.74A AP.09001.027...
  • Page 146 Acer Part Category Partname Description Number Foxconn Bluetooth FOX BRM 2046 ZY9 BLUETOOTH BH.21100.004 BT2.1 T60H928.33 S.P BLUETOOTH MODULE ZQ1 BLUETOOTH MT77H056.00 MODULE MT77H056.00 POWER SWITCH BOARD ZQ1 POWER SW/B S.P 55.PSR07.001 USB BOARD ZQ1 USB/B S.P 55.PSR07.002 FUNCTION BOARD ZQ1 SW/B S.P...
  • Page 147 Acer Part Category Partname Description Number CASE/COVER/BRACKET ASSEMBLY UPPER CASE ASSY W/TP , FFC * 3 , ZQ1 TOP SUB (JV) S.P 60.PSR07.001 SPEAKER L LOWER CASE ASSY W/FFC *2, DC ZQ1 BASE SUB (JV/65W 60.PSR07.002 JACK, SPEAKER R FOR 65W W/O WO/3G)S.P...
  • Page 148 Acer Part Category Partname Description Number ODD BRACKET ZQ1 ODD BKT 33.PSR07.001 (FBZQ1016,REV3A) S.P BD COMBO DRIVE ODD BD COMBO MODULE ASSY 4X BLUR RAY COMBO 6M.PSR07.00 ODD HLDS BD COMBO 12.7mm Tray ZQ1 DVD/RW SATA BD- KO.0040D.00 DL 4X CT21N LF W/O bezel 1.00 COMBO CT21N F/W:1.00...
  • Page 149 Acer Part Category Partname Description Number HDD WD 2.5" 5400rpm 250GB KH.25008.025 WD2500BEVT-22A23T0, WD, HDD(250G)WD2500BEV ML320S SATA 8MB LF F/W:01.01A01. T-22A23T0 S.P HDD SEAGATE 2.5" 5400rpm 250GB KH.25001.016 ST9250315AS Wyatt SATA LF F/ HDD(250G)ST9250315A W:0001SDM1 S 9HH132-188 S.P HDD TOSHIBA 2.5" 5400rpm 250GB ZQ1 HDD(250G) KH.25004.005...
  • Page 150 Acer Part Category Partname Description Number KEYBOARD Keyboard ACER AC4T_A10B AC4T ZQ1 K/B(ARAB-EN) S.P KB.I140A.204 86KS Black Arabic Texture Keyboard ACER AC4T_A10B AC4T ZQ1 K/B(BELGIUM) S.P KB.I140A.205 87KS Black Belgium Texture Keyboard ACER AC4T_A10B AC4T ZQ1 K/B(BRAZIL) S.P KB.I140A.206 87KS Black Brazilian Portuguese...
  • Page 151 Acer Part Category Partname Description Number Keyboard ACER AC4T_A10B AC4T ZQ1 K/B(UI) S.P KB.I140A.229 86KS Black US International Texture Keyboard ACER AC4T_A10B AC4T ZQ1 K/B(HEBREW) S.P KB.I140A.230 86KS Black US International w/ Hebrew Texture Keyboard ACER AC4T_A10B AC4T ZQ1 K/B(US-FR-CAN) KB.I140A.231...
  • Page 152 Acer Part Category Partname Description Number MAINBOARD MAINBOARD UMA HM55 W/CARD ZQ1 MB(UMA,BT,WO MB.PSR06.00 READER WO/CPU RAM CPU)S.P MAINBOARD HM55 SG MB.PSL06.00 MADISON_PRO1GB W/CARD MB(SG,MADS,BT,WO READER WO/CPU RAM CPU)S.P MAINBOARD HM55 SG PARK_XT512 MB.PSM06.00 W/CARD READER WO/CPU RAM MB(SG,PARK,BT,WO CPU)S.P...
  • Page 153 Acer Part Category Partname Description Number HEATSINK THERMAL MODULE FOR 35W UMA ZQ1 THERMAL MODULE 60.PSR07.005 ASSY 35W UMA S.P THERMAL MODULE FOR 35W DIS ZQ1 THERMAL MODULE 60.PSM07.00 ASSY 35W DIS S.P HEATSINK ZQ1 HEAT SINK 60.PSR07.006 PCH(FBZQ1024,REV3A) SPEAKER...

  • Page 154: Screw List

    Screw List Acer Part Category Partname Description Numeber SCREW SCREW M2.0*3.0-I(BKAG)(NYLOK ZY6 SCREW M2.0*3.0- 86.ARE07.002 IRON I(BKAG)(NYLOK IRONS.P SCREW M2.0*6.0-I TE1 SCREW M2.0*6.0-I SP 86.S6507.001 SCREW M2.5*4.0- SCREW M2.5*4.0- 86.PSR07.001 I(BKAG)(NYLOK)IRON I(BKAG)(NYLOK)IRON SCREW M2.5*6.5-I(BZN(NYLOK- ZY2 SCREW M2.5*6.5- 86.ARE07.001 RED) I(BZN(NYLOK-RED) S.P SCREW M2.5*2-I (NI,NYLOK)IRON...
  • Page 155 Chapter 6 Downloaded from www.Manualslib.com manuals search engine...

  • Page 156: Model Definition And Configuration

    Appendix A Model Definition and Configuration Acer Aspire 4745 Series Acer Country Description Part No GCTWN LX.PSL0 AS4745G-522G64Mn W7HP64ATTW1 MC 2.042 MADISON_PRO1GBCks_3V3 1*2G/640/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_TC11 China LX.PSL0 CHINA AS4745G-432G32Mn W7HB64SCATCN1 MC 1.005 MADISON_PRO1GBCks_3V3 1*2G/320/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_SC13 China LX.PSL0 CHINA AS4745G-432G32Mn LINPUSACN1 C.015 MADISON_PRO1GBCks_3V3 1*2G/320/6L2.2/5R/...
  • Page 157 Acer Country Description Part No Thailand LX.PSL0 AS4745G-624G64Bn EM W7HP64EMATTH1 MC 2.038 MADISON_PRO1GBCks_3V3 2*2G/640/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_TH41 China LX.PSL0 CHINA AS4745G-332G32Mn W7HB64SCATCN1 MC 1.002 MADISON_PRO1GBCks_3V3 1*2G/320/6L2.2/5R/ cb_bgn_1.3C_GEk_SC13 Philippines LX.PSL0 AS4745G-522G50Mn EM W7HP64EMATPH1 MC 2.037 MADISON_PRO1GBCks_3V3 1*2G/500_L/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_ES61 Philippines LX.PSL0 AS4745G-332G32Mn EM W7HP64EMATPH1 MC 2.036...
  • Page 158 Acer Country Description Part No Singapore LX.PSL0 AS4745G-332G32Mn W7HP64ATSG1 MC 2.021 MADISON_PRO1GBCks_3V3 1*2G/320/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_ZH31 Singapore LX.PSL0 AS4745G-334G32Mn W7HP64ATSG1 MC 2.020 MADISON_PRO1GBCks_3V3 2*2G/320/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_ZH31 Thailand LX.PSL0 AS4745G-432G50Mn EM W7HP64EMATTH1 MC 2.017 MADISON_PRO1GBCks_3V3 1*2G/500_L/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_TH41 S2.PSL0 AS4745G-434G32Bn W7HP64AWW1 MC 2.003 MADISON_PRO1GBCks_3V3 2*2G/320/6L2.2/5R/ cb_bgn_1.3C_GEk_ES62...
  • Page 159 Acer Country Description Part No Thailand LX.PSL0 AS4745G-334G50Mn LINPUSATH1 C.001 MADISON_PRO1GBCks_3V3 2*2G/500_L/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_TH51 GCTWN LX.PSL0 AS4745G-524G64Mn W7HP64ATTW1 MC 2.009 MADISON_PRO1GBCks_3V3 2*2G/640/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_TC11 GCTWN LX.PSL0 AS4745G-332G64Mn W7HP64ATTW1 MC 2.008 MADISON_PRO1GBCks_3V3 1*2G/640/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_TC11 Singapore LX.PSL0 AS4745G-524G64Mn W7HP64ATSG1 MC 2.007 MADISON_PRO1GBCks_3V3 2*2G/640/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_ES61 Singapore LX.PSL0...
  • Page 160 Acer Country Description Part No Indonesia LX.PSM AS4745G-432G64Mn LINPUSAID1 PARK_XT512Cks_3V3 0C.010 1*2G/640/BT/6L2.2/5R/cb_bgn_1.3C_GEk_ID22 Indonesia LX.PSM AS4745G-432G64Mn EM W7HP64EMATID1 MC 02.023 PARK_XT512Cks_3V3 1*2G/640/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_ID21 China LX.PSM CHINA AS4745G-332G32Mn W7HB64SCATCN1 MC 01.003 PARK_XT512Cks_3V3 1*2G/320/6L2.2/5R/ cb_bgn_1.3C_GEk_SC13 GCTWN LX.PSM AS4745G-432G50Mn W7HP64ATTW1 MC 02.016 PARK_XT512Cks_3V3 1*2G/500_L/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_TC11...
  • Page 161 Acer Country Description Part No Singapore LX.PSM AS4745G-524G32Mn W7HP64ATSG1 MC 02.013 PARK_XT512Cks_3V3 2*2G/320/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_ZH31 Singapore LX.PSM AS4745G-434G32Mn W7HP64ATSG1 MC 02.012 PARK_XT512Cks_3V3 2*2G/320/BT/6L2.2/5R/ cb_bgn_1.3C_GEk_ZH31 Singapore LX.PSM AS4745G-333G32Mn LINPUSASG1 PARK_XT512Cks_3V3 0C.003 2G+1G/320/BT/6L2.2/5R/cb_bgn_1.3C_GEk_EN11 Singapore LX.PSM AS4745G-332G32Mn LINPUSASG1 PARK_XT512Cks_3V3 0C.002 1*2G/320/BT/6L2.2/5R/cb_bgn_1.3C_GEk_EN11 Singapore LX.PSM AS4745G-332G32Mn W7HP64ATSG1 MC 02.011...
  • Page 162 Acer Country Description Part No Middle LX.PSR EMEA AS4745-333G32Mn EM W7HP64EMATME9 MC UMACks_3 East 02.020 2G+1G/320/BT/6L2.2/5R/cb_bgn_1.3C_GEk_ES81 Middle LX.PSR EMEA AS4745-333G32Mn EM W7HP64EMATME3 MC UMACks_3 East 02.019 2G+1G/320/BT/6L2.2/5R/cb_bgn_1.3C_GEk_ES81 Middle LX.PSR EMEA AS4745-333G32Mn EM W7HP64EMATME6 MC UMACks_3 East 02.018 2G+1G/320/BT/6L2.2/5R/cb_bgn_1.3C_GEk_ES61 Malaysia LX.PSR AS4745-431G32Mn LINPUS MAMY1 UMACks_3 1*1G/320/ 0C.014...
  • Page 163 AS4745-334G32Mn W7HP64ATSG1 MC UMACks_3 2*2G/ 02.001 320/BT/6L2.2/5R/cb_bgn_1.3C_GEk_ES61 S2.PSR AS4745-332G16Mn W7HP64ATWW4 MC UMACkk 2*1G/ 02.002 160/6L2.2/5R/cb_bgn_1.3C_GEk_IT91 S2.PSR AS4745-332G16Bn W7HP64ATWW4 MC UMACkk_3 2*1G/ 02.001 160/6L2.2/5R/cb_bgn_1.3C_GEk_IT91 Model Country Acer Part No VGA Chip VRAM 1 AS4745G- GCTWN LX.PSL02.042 Ci5520M MADISON_PRO 1G-DDR3 (64*16*8) 522G64Mn AS4745G- China LX.PSL01.005...
  • Page 164 Model Country Acer Part No VGA Chip VRAM 1 AS4745G- Thailand LX.PSL02.018 Ci5520M MADISON_PRO 1G-DDR3 (64*16*8) 524G50Mn AS4745G- Thailand LX.PSL02.019 Ci5520M MADISON_PRO 1G-DDR3 (64*16*8) 524G64Bn AS4745G- Malaysia LX.PSL02.041 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) 432G50Mn AS4745G- Thailand LX.PSL02.040 Ci7620M MADISON_PRO 1G-DDR3 (64*16*8)
  • Page 165 Model Country Acer Part No VGA Chip VRAM 1 AS4745G- S2.PSL02.003 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) 434G32Bn AS4745G- China LX.PSL01.001 Ci5430M MADISON_PRO 1G-DDR3 (64*16*8) 432G50Mn AS4745G- Thailand LX.PSL0C.013 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) 332G32Mn AS4745G- Thailand LX.PSL0C.012 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) 332G32Mn...
  • Page 166 Model Country Acer Part No VGA Chip VRAM 1 AS4745- S2.PSL02.001 Ci3330M MADISON_PRO 1G-DDR3 (64*16*8) 332G16Bn AS4745G- Middle East LX.PSM02.028 Ci5430M PARK_XT 512M-DDR3 434G32Mn (64*16*4) AS4745G- Middle East LX.PSM02.027 Ci5430M PARK_XT 512M-DDR3 434G32Mn (64*16*4) AS4745G- Middle East LX.PSM02.026 Ci5430M PARK_XT...
  • Page 167 Model Country Acer Part No VGA Chip VRAM 1 AS4745G- Singapore LX.PSM02.013 Ci5520M PARK_XT 512M-DDR3 524G32Mn (64*16*4) AS4745G- Singapore LX.PSM02.012 Ci5430M PARK_XT 512M-DDR3 434G32Mn (64*16*4) AS4745G- Singapore LX.PSM0C.00 Ci3330M PARK_XT 512M-DDR3 333G32Mn (64*16*4) AS4745G- Singapore LX.PSM0C.00 Ci3330M PARK_XT 512M-DDR3 332G32Mn...
  • Page 168 Model Country Acer Part No VGA Chip VRAM 1 AS4745- Malaysia LX.PSR0C.011 Ci3330M 332G32Mn AS4745- Singapore LX.PSR0C.010 Ci3330M 333G32Mn AS4745- Singapore LX.PSR0C.009 Ci3330M 331G32Mn AS4745- Vietnam LX.PSR0C.017 Ci3330M 333G50Mn AS4745- Malaysia LX.PSR0C.013 Ci5430M 432G32Mn AS4745- Thailand LX.PSR0C.003 Ci5430M 432G32Mn AS4745- Thailand LX.PSR0C.002...
  • Page 169 Model Country Acer Part No VGA Chip VRAM 1 AS4745- S2.PSR02.003 Ci3330M 332G16Mn AS4745- Singapore LX.PSR02.004 Ci5520M 524G64Mn AS4745- Singapore LX.PSR02.003 Ci5430M 434G32Mn AS4745- Singapore LX.PSR02.002 Ci5430M 434G50Mn AS4745- Singapore LX.PSR02.001 Ci3330M 334G32Mn AS4745- S2.PSR02.002 Ci3330M 332G16Mn AS4745- S2.PSR02.001 Ci3330M...
  • Page 170 Model Country Acer Part No Memory 1 Memory 2 HDD 1(GB) AS4745G- Philippin LX.PSL02.036 SO2GBIII10 N320GB5.4KS NSM8XS 332G32Mn AS4745G- Philippin LX.PSL0C.01 SO2GBIII10 N320GB5.4KS NSM8XS 332G32Mn AS4745G- Malaysia LX.PSL02.035 SO2GBIII10 SO2GBIII N500GB5.4KS NSM8XS 524G50Mn AS4745G- Malaysia LX.PSL02.034 SO2GBIII10 SO2GBIII N500GB5.4KS NSM8XS...
  • Page 171 Model Country Acer Part No Memory 1 Memory 2 HDD 1(GB) AS4745G- Thailand LX.PSL0C.00 SO2GBIII10 SO2GBIII N640GB5.4KS NSM8XS 624G64Mn AS4745G- Thailand LX.PSL0C.00 SO2GBIII10 N500GB5.4KS NSM8XS 522G50Mn AS4745G- Thailand LX.PSL0C.00 SO2GBIII10 N320GB5.4KS NSM8XS 522G32Mn AS4745G- Thailand LX.PSL0C.00 SO2GBIII10 SO2GBIII N500GB5.4KS NSM8XS...
  • Page 172 Model Country Acer Part No Memory 1 Memory 2 HDD 1(GB) AS4745G- China LX.PSM01.00 SO2GBIII10 N320GB5.4KS NSM8XS 332G32Mn AS4745G- GCTWN LX.PSM02.01 SO2GBIII10 N500GB5.4KS NSM8XS 432G50Mn AS4745G- Malaysia LX.PSM02.01 SO2GBIII10 N500GB5.4KS NSM8XS 432G50Mn AS4745G- Philippin LX.PSM01.00 SO2GBIII10 N500GB5.4KS NSM8XS 332G50Mn AS4745G- Vietnam LX.PSM0C.00...
  • Page 173 Model Country Acer Part No Memory 1 Memory 2 HDD 1(GB) AS4745G- Hong LX.PSM02.00 SO2GBIII10 N500GB5.4KS NSM8XS 432G50Mn Kong AS4745G- S2.PSM02.00 SO1GBIII10 SO1GBIII N250GB5.4KS NSM8XS 522G25Mn AS4745G- Singapo LX.PSM02.00 SO4GBIII10 SO2GBIII N640GB5.4KS NSM8XS 626G64Mn AS4745G- Singapo LX.PSM02.00 SO2GBIII10 SO2GBIII N640GB5.4KS...
  • Page 174 Model Country Acer Part No Memory 1 Memory 2 HDD 1(GB) AS4745- Thailand LX.PSR0C.00 SO2GBIII10 N500GB5.4KS NSM8XS 522G50Mn AS4745- Thailand LX.PSR0C.00 SO2GBIII10 N320GB5.4KS NSM8XS 522G32Mn AS4745- Singapo LX.PSR0C.00 SO2GBIII10 N320GB5.4KS NSM8XS 332G32Mn AS4745- Thailand LX.PSR0C.00 SO2GBIII10 N320GB5.4KS NSM8XS 332G32Mn AS4745- Thailand LX.PSR0C.00...
  • Page 175 Appendix A Downloaded from www.Manualslib.com manuals search engine...

  • Page 176: Microsoft® Windows® 7 Environment Test

    Appendix A Downloaded from www.Manualslib.com manuals search engine...

  • Page 177: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows 7 with backwards compatibility to Windows Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 178 Microsoft Windows 7 Environment Test ® ® Item Vendor Description A COVER Black IMR Black IMR LZ.21000.044 Black IMR Black IMR LZ.21000.044 Black IMR Black IMR LZ.21000.044 Black IMR Black IMR LZ.21000.044 ADAPTER DELTA Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90CD AP.09001.027 DB A, LV5 LED LF DELTA...
  • Page 179 Item Vendor Description Mirror w/ Mirror w/Camera LZ.21000.009 Camera Mirror w/ Mirror w/Camera LZ.21000.009 Camera Mirror w/ Mirror w/Camera LZ.21000.009 Camera BATTERY 6CELL2.2 PANASONI Battery PANASONIC AS10B Li-Ion 3S2P PANASONIC BT.00605.061 6 cell 4400mAh Main COMMON ID:AS10B51 6CELL2.2 PANASONI Battery PANASONIC AS10B Li-Ion 3S2P PANASONIC BT.00605.061 6 cell 4400mAh Main COMMON ID:AS10B51 6CELL2.2...
  • Page 180 Item Vendor Description 6CELL2.2 SIMPLO Battery SIMPLO AS10B Li-Ion 3S2P SAMSUNG 6 cell BT.006B7.124 4400mAh Main COMMON ID:AS10B75, for Brazil 6CELL2.2 SONY Battery SONY AS10B Li-Ion 3S2P SONY 6 cell BT.00604.048 4400mAh Main COMMON ID:AS10B41 6CELL2.2 SONY Battery SONY AS10B Li-Ion 3S2P SONY 6 cell BT.00604.048 4400mAh Main COMMON ID:AS10B41 6CELL2.2...
  • Page 181 Item Vendor Description 1.3M Suyin Suyin 1.3M SY9665SN AM.21400.06 1.3M Suyin Suyin 1.3M SY9665SN AM.21400.06 1.3M Suyin Suyin 1.3M SY9665SN AM.21400.06 1.3M Suyin Suyin 1.3M SY9665SN AM.21400.06 CARD READER 5 in 1- 5 in 1-Build in MS, MS Pro, SD, SC, XD CR.21500.013 Build in 5 in 1-...
  • Page 182 Item Vendor Description Ci3330M INTEL CPU Intel Core i3 330M PGA 2.13G 35W Arrandale, KC.33001.DM TJ90, VT, 3M L3 Ci3350M INTEL CPU Intel Core i3 350M PGA 2.26G 35W Arrandale, KC.35001.DM TJ90, VT, 3M L3 Ci3350M INTEL CPU Intel Core i3 350M PGA 2.26G 35W K-0 TJ90, VT KC.35K01.DM Ci5430M INTEL...
  • Page 183 Item Vendor Description N320GB5 HGST HDD HGST 2.5" 5400rpm 320GB HTS545032B9A300 KH.32007.008 .4KS Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm N500GB5 HGST HDD HGST 2.5" 5400rpm 500GB HTS545050B9A300 KH.50007.010 .4KS Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm N500GB5 HGST...
  • Page 184 Item Vendor Description N320GB5 TOSHIBA HDD TOSHIBA 2.5" 5400rpm 320GB Capricorn BS KH.32004.004 .4KS ,MK3265GSX SATA 8MB LF F/W:GJ002J N500GB5 TOSHIBA HDD TOSHIBA 2.5" 5400rpm 500GB KH.50004.002 .4KS MK5065GSX,Capricorn BS, 320G/P SATA 8MB LF F/ W:GJ002J N160GB5 TOSHIBA HDD TOSHIBA 2.5" 5400rpm 160GB MK1665GSX, KH.16004.008 .4KS Capricorn BS, 320G/P SATA 8MB LF F/W:GJ002J...
  • Page 185 HDD WD 2.5" 5400rpm 250GB WD2500BEVT- KH.250B8.02 .4KS_BR 22A23T0, ML320S, WD SATA 8MB LF F/W:01.01A01 KEYBOARD AC4T_A1 ACER Keyboard ACER AC4T_A10B AC4T Internal 14 KB.I140A.202 Standard Black Y2010 Acer Legend Texture AC4T_A1 ACER Keyboard ACER AC4T_A10B AC4T Internal 14 KB.I140A.202...
  • Page 186 Item Vendor Description NLED14 SAMSUNG LED LCD SAMSUNG 14" WXGA Glare LTN140AT12- LK.14006.012 WXGAGS A01 LF 200nit 16ms 500:1 (Power saving) MEMORY SO1GBIII ELPIDA Memory ELPIDA SO-DIMM DDRIII 1066 1GB KN.1GB09.01 EBJ10UE8BDS0-AE-F LF 128*8 0.065um SO2GBIII ELPIDA Memory ELPIDA SO-DIMM DDRIII 1066 2GB KN.2GB09.00 EBJ21UE8BDS0-AE-F LF 128*8 0.065um SO1GBIII...
  • Page 187 Item Vendor Description SO2GBIII SAMSUNG Memory SAMSUNG SO-DIMM DDRIII 1066 2GB KN.2GB0B.01 M471B5673EH1-CF8 LF 128*8 0.055um SO1GBIII SAMSUNG Memory SAMSUNG SO-DIMM DDRIII 1333 1GB KN.1GBBB.03 13_BR M471B2873FHS-CH9 LF 128*8 46nm Brazil SO2GBIII SAMSUNG Memory SAMSUNG SO-DIMM DDRIII 1333 2GB KN.2GBBB.02 13_BR M471B5673FH0-CH9 LF 128*8 46nm (Brazil) SO1GBIII...
  • Page 188 Item Vendor Description NSM8XS HLDS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X KU.0080D.05 GT31N (R5-1) LF W/O bezel SATA with Renesas Solution (HF + Windows 7) NSM8XS HLDS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X KU.008BD.04 GT30N LF W/O bezel SATA (HF + Windows 7) (Brazel) NBDRW4 PANASONI ODD PANASONIC BD RW 12.7mm Tray DL 4X...
  • Page 189 Item Vendor Description SB CHIPSET None KI.22800.011 None KI.22800.011 None KI.22800.011 None KI.22800.011 SOFTWARE McAfee Antivirus application McAfee SR.23900.001 McAfee Antivirus application McAfee SR.23900.001 McAfee Antivirus application McAfee SR.23900.001 McAfee Antivirus application McAfee SR.23900.001 VGA CHIP MADISO AMD MADISON_PRO 40nm 29mm*29mm M2 KI.23200.169 N_PRO package...
  • Page 190 Item Vendor Description INT6300H INTEL Lan Intel WLAN 633AN.HMWG KI.PPH01.001 Appendix B Downloaded from www.Manualslib.com manuals search engine...
  • Page 191 This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 192 Appendix C Downloaded from www.Manualslib.com manuals search engine...

  • Page 193: Index

    Index Features Flash Utility AFLASH Utility FPC Cable Antennas FRU (Field Replaceable Unit) List Battery Pack Hard Disk Drive Module BIOS HDTV Switch Failure ROM type vendor Hibernation mode Version hotkey 23–31 BIOS Utility Hot Keys Advanced Boot Exit Intermittent Problems Navigating Onboard Device Configuration Internal Microphone Failure...
  • Page 194 23–31 BIOS No Display Issue Windows 2000 Environment Test ODD Failure Wireless Function Failure Online Support Information WLAN Board optical drive module Panel Bottom left Power On Failure RTC Battery SD Card Speaker Module System Block Diagram Test Compatible Components Thermal Module Thermal Unit Failure TouchPad Failure...

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