Symptoms
Reason
Is the air entry or exit of the
freezer compartment blocked?
Frosts has formed
in the freezer
compartment.
Is the freezer compartment
overfilled?
Did you open and close the
appliance door frequently or is
the appliance door improperly
Frost or
closed?
condensation has
formed inside
or outside the
appliance.
Is the installation environment
humid?
Is the appliance installed on
a weak floor or improperly
leveled?
Does the rear of the appliance
The appliance
touch the wall?
is noisy and
generates
abnormal sounds.
Are objects scattered behind
the appliance?
Is there an object on top of the
appliance?
There are anti condensation
The side or front
pipes fitted to these areas
of the appliance is
of the appliance to reduce
warm.
condensation forming from
around the door area.
Is there water leakage around
the appliance?
There is water
inside or outside of
the appliance.
Is there water on the bottom
of the appliance?
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Solution
• Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
• Maintain an appropriate space between
items.
• Frosts or condensation can form if
the outside air penetrates inside the
appliance.
• Condensation can appear on the
exterior of the appliance if the
installation area is too humid or on a
humid day such as a rainy day. Wipe
off any moisture with a dry cloth.
• Install the appliance on a solid and flat
area.
• Adjust the installation position to
allow enough clearance around the
appliance.
• Remove the scattered objects from
behind the appliance.
• Remove the object on top of the
appliance.
• The heat releasing pipe to prevent
condensation is installed on the front
and side of the appliance. You may
feel it particularly hot right after the
appliance is installed or during the
summer. You can be assured that this
is not a problem and is quite normal.
• Check if the water has leaked from a
sink or another place.
• Check if the water is from the thawed
frozen food or a broken or dropped
container.
Symptoms
Reason
The defrost control will click
when the automatic defrost
cycle begins and ends.
Clicking noises
The thermostat control (or
appliance control on some
models) will also click when
cycling on and off.
Rattling noises may come
from the flow of refrigerant,
the water line on the back of
the unit (for plumbed models
only), or items stored on top
of or around the appliance.
Rattling nosies
Appliance is not resting
evenly on the floor.
Appliance with linear
compressor was moved while
operating.
Evaporator fan motor is
circulating air through
the fridge and freezer
compartments.
Whooshing nosies
Air is being forced over the
condenser by the condenser
fan.
Refrigerant flowing through
Gurgling nosies
the cooling system
Contraction and expansion
Popping nosies
of the inside walls due to
changes in temperature.
If the side or back of the
appliance is touching a
Vibrating
cabinet or wall, some of the
normal vibrations may make
an audible sound.
Solution
• Normal Operation
• Normal Operation
• Floor is weak or uneven or leveling
legs need to be adjusted. See the door
alignment section.
• Normal operation. If the compressor
does not stop rattling after three
minutes, turn the power to the
appliance off and then on again.
• Normal Operation
• Normal Operation
• Normal Operation
• Normal Operation
• To eliminate the noise, make sure that
the sides and back do not make any
contact with any wall or cabinet.
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