Page 2: Declaration Of Conformity
Copyright Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. Copyright © 2017 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD.
Page 3: Class B Digital Device Or Peripheral
Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
Page 4: Gnu Gpl Information
Yealink SIP-T56A smart media phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
Page 5: About This Guide
About This Guide About This Guide Thank you for choosing the SIP-T56A smart media phone, a smart media phone for which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Call Recording, Multicast Paging and Conference over an IP network. SIP-T56A is a smart media phone with a 7 inch capacitive touch screen that runs on Android OS version 5.1.1.
Page 6 Smart Media Phone User Guide for SIP-T56A...
Page 7: Table Of Contents
Table of Contents Table of Contents About This Guide ................v In This Guide ................................v Table of Contents ................ vii Overview ..................13 Hardware Component Instructions ......................13 Icon Instructions ..............................15 Feature Status Icons............................15 Line Key Icons ..............................17 Other Icons .................................20 LED Instructions ..............................
Page 8 Smart Media Phone User Guide for SIP-T56A Phone Status ................................50 Basic Network Settings ............................52 Wireless Network Settings ..........................55 Connecting to the Wireless Network .......................55 Viewing the Connected Wireless Network Information ..............62 Disconnecting the Wireless Network Connection ................62 Disabling Wi-Fi Feature ..........................63...
Page 9: Table Of Contents
Table of Contents Account Management ..........................161 Dial Plan ................................164 Emergency Number ............................. 170 Live Dialpad ..............................170 Hotline ................................171 System Applications ..............173 Managing Applications and Widgets......................173 Adding a Widget to the Idle Screen ...................... 173 Resizing a Widget ............................
Page 10 Smart Media Phone User Guide for SIP-T56A Sending Files via Email..........................227 Browser .................................. 227 Browsing a Web Page ..........................228 Managing Bookmarks ..........................229 Setting a Home Page ..........................232 Clearing the Navigation History......................234 Modifying Browser Settings ........................235 Calendar .................................
Page 11 Table of Contents Call Waiting ................................288 Conference ................................289 Local Conference ............................289 Network Conference............................ 292 Call Park ................................. 293 Call Pickup ................................295 Directed Call Pickup ............................. 295 Group Call Pickup ............................297 Anonymous Call ..............................299 Anonymous Call Rejection ..........................300 Advanced Phone Features ............
Page 12 Smart Media Phone User Guide for SIP-T56A Index ..................359...
Page 13: Overview
User Interfaces  Documentations  If you require additional information or assistance with your new phone, contact your system administrator. Hardware Component Instructions The main hardware components of the SIP-T56A smart media phone are the touch screen and the keypad.
Page 14 Smart Media Phone User Guide for SIP-T56A Hardware component instructions of the SIP-T56A smart media phone are: Item Description Indicates call status, message status and phone’s system status. Power Indicator LED ① • Receives an incoming call—Fast-flashing • Receives a voice mail—Slow-flashing 7 inch (1024 x 600) capacitive (5 point) touch screen.
Page 15: Icon Instructions
Hookswitch Tab ⑬ Yealink Wall Mount to adjust the hookswitch tab, refer to Quick Installation Guide for Yealink IP Phones • Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line. Hookswitch ⑭...
Page 16 Smart Media Phone User Guide for SIP-T56A Icons Description Do Not Disturb Call Forward Silent mode Keep Mute Phone Lock Missed Calls Bluetooth mode is on Bluetooth headset is both paired and connected Bluetooth-Enabled mobile phone is both paired and...
Page 17: Line Key Icons
Overview Line Key Icons Icon indicator (associated with line key features): Icons Description Hold/Public Hold Private Hold Voice Mail Direct Pickup Group Pickup DTMF Prefix LDAP Local Group XML Group Conference Forward Transfer ReCall Record URL Record Recording starts successfully (Record/URL Record) Multicast Paging Group Listening Paging List...
Page 18 Smart Media Phone User Guide for SIP-T56A Icons Description Directory Speed Dial Icon indicator (associated with line) Icons Description The private line registers successfully Register failed Registering (Flashing) The shared line registers successfully DND is enabled on this line Call forward is enabled on this line...
Page 19 Overview Icons Description BLF/BLF list talking state BLF hold state BLF list call park state BLF/BLF list failed state Icon indicator (associated with Intercom) Icons Description Intercom idle state Intercom ringing state Intercom callout state Callout Intercom talking state Talking Intercom failed state Icon indicator (associated with a shared line) The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA...
Page 20: Other Icons
Smart Media Phone User Guide for SIP-T56A Icon Description The shared line conversation is placed on public hold. (for local SCA phone) The shared line conversation is placed on private hold. (for monitoring SCA phone) The shared line conversation is barged in by the other shared line party.
Page 21: Led Instructions
The above introduces the default power indicator LED status. The status of the power indicator LED is configurable via web user interface. For more information, refer to Yealink_SIP-T5_Series_Smart_Media_Phones_Administrator_Guide. User Interfaces Two ways to customize configurations of your SIP-T56A smart media phone: The user interface on the IP phone. ...
Page 22: Phone User Interface
Smart Media Phone User Guide for SIP-T56A The user interface in a web browser on your PC.  The hardware components keypad and touch screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone.
Page 23 Overview Options Phone User Interface Web User Interface √ √ --Wallpaper × --Screen Saver √ × --Power Saving √ √ --Backlight √ --Language × --Input Method √ --Time & Date √ --Administrator Password √ --Key as Send √ --Phone Lock √...
Page 24 Smart Media Phone User Guide for SIP-T56A Options Phone User Interface Web User Interface Basic Call Features × --Recent Call In Dialing √ --Auto Answer √ --Auto Redial √ --Call Completion --ReCall √ --Do Not Disturb (DND) √ --Call Forward √...
Page 25: Documentations
Overview Documentations The following table shows documentations available for the SIP-T56A smart media phone. Name Contents Where found Language Basic call features In the package/On Quick Start Guide and phone English/Chinese the website customizations Phone/Web user interface settings User Guide...
Page 26 Smart Media Phone User Guide for SIP-T56A...
Page 27: Getting Started
Basic Network Settings  Wireless Network Settings  If you require additional information or assistance with your new phone, contact your system administrator. Packaging Contents The following components are included in your SIP-T56A smart media phone package: SIP-T56A Smart Media Phone ...
Page 28: Optional Accessories
Quick Start Guide  Check the list before installation. If you find anything missing, contact your system administrator. Optional Accessories The following items are optional accessories for your SIP-T56A smart media phone. You need to purchase them separately if required.
Page 29: Phone Installation
Power Adapter (5.5mm DC plug)  Headset YHS32/YHS33  We recommend that you use the accessories provided or approved by Yealink. The use of Note unapproved third-party accessories may result in reduced performance. Phone Installation If your phone is already installed, proceed to Phone Initialization on page 33.
Page 30 Attach the optional wall mount bracket The hookswitch tab has a lip which allows the handset to stay on-hook when the IP phone is Note Yealink Wall Mount Quick Installation Guide mounted vertically. For more information, refer to for Yealink IP Phones...
Page 31: Power Over Ethernet
Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet. The IP phone should be used with Yealink original power adapter (5V/2A) only. The use of the Note third-party power adapter may cause the damage to the phone.
Page 32 Note The USB port (on the rear of the phone) can also be used to connect color-screen expansion module EXP50 or USB headset. The SIP-T56A smart media phone officially supports certain USB headset models. For more information, refer to Tested headset list compatible with Yealink IP...
Page 33: Network Connection
Yealink. For more information on this function, contact your system administrator. Connecting to the Wireless Network Yealink SIP-T56A smart media phone supports Wi-Fi feature. You can connect your phone to a wireless network. The wireless network is more convenient and cost-effective than wired network.
Page 34: Registration
Using the Touch Screen Idle Screen The SIP-T56A smart media phone supports multiple idle screens. You can swipe left or right to switch among different idle screens. The IP phone supports three idle screens by default. You can add a new idle screen by moving an application or widget to the right side of the third idle screen.
Page 35: The Home Screen
Getting Started The Home Screen The home screen displays as below: Name Description Status Bar Displays the phone’s default account, icons and time. The phone’s time is displayed on the right of the Time status bar. For more information, refer to Time &...
Page 36 Smart Media Phone User Guide for SIP-T56A Name Description Wallpaper on page 65. : tap to go back to the previous screen. : tap to return to the idle screen. Android Keys : tap to view and manage the list of recently used applications.
Page 37: Navigating Menus And Fields
Getting Started Application Description You can use this application as a reminder or to Calendar manage and arrange your events. For more information, refer to Calendar on page 235. You can use this application to view photos and Gallery videos. For more information, refer to Gallery page 200.
Page 38: Control Center/Notification Center
Smart Media Phone User Guide for SIP-T56A Press keys on the phone keypad.  To operate your phone using gestures, follow these tips: Gesture Action Touch an item on the screen with your finger, and then lift your finger. Touch an item for about 2 seconds without lifting your Long Tap finger from the screen till an action occurs.
Page 39 Getting Started Swipe down from the top of the screen to enter the control center and the notification center: Name Description Display the phone’s time and date. For more information, Time and date refer to Time & Date on page 81. Tap to turn on/off DND feature quickly.
Page 40 Smart Media Phone User Guide for SIP-T56A Name Description Tap to access the FileManager application to manage the files in the USB flash drive. For more information, refer to FileManager page 187. Settings Tap to enter the Settings screen. Drag the slider to adjust the screen brightness quickly.
Page 41: Configuration Screen Display
Getting Started Configuration Screen Display Name Description Title Area Displays the title of the current menu screen. Tap to accept the settings. Displays configuration items of the highlighted Configuration Area menu item in the menu tree area. : tap to go back to the previous screen. : tap to return to the idle screen.
Page 42: Dialing Screen Display
Smart Media Phone User Guide for SIP-T56A Dialing Screen Display Name Description The phone’s time is displayed on the right of the Time status bar. For more information, refer to Time & Date on page 81. The line key list displays 6 line keys by default.
Page 43: Video Call Screen Display
45. Video Call Screen Display Although SIP-T56A smart media phone is an audio phone, the IP phone supports receiving video when answering a call made by a video-enabled party. You can see the far-site video, but because the IP phone cannot send video, the far site cannot see you.
Page 44 Smart Media Phone User Guide for SIP-T56A Name Description The phone’s time is displayed on the right of the Time status bar. For more information, refer to Time & Date on page 81. The line key list displays 6 line keys by default.
Page 45: Entering Data And Editing Fields
Entering Data and Editing Fields SIP-T56A smart media phone provides onscreen keyboard, phone keypad and onscreen dial pad to enter data. Phone keypad and onscreen dial pad provide standard key layout, which enable users to use existing or familiar key positions. You can enter data and edit fields using the onscreen keyboard, phone keypad or onscreen dial pad.
Page 46 Smart Media Phone User Guide for SIP-T56A Item Description by one. • Long tap to delete two or more characters. Next Key Tap to go to the next field. Label automatically Done Key Tap to confirm the settings. to identify the Send Key Tap to dial out the number.
Page 47 Getting Started Item Description Next Key Tap to go to the next field. Label automatically to Done Key Tap to confirm the settings. identify the Send Key Tap to dial out the number. context-sensitiv e features. Go Key Tap to browse the web page. Tap to switch to the symbolic input mode.
Page 48 Smart Media Phone User Guide for SIP-T56A Item Description Tap to switch to the numeric&symbolic input mode. Tap to switch to the lowercase input mode. • Tap to enter spaces. Space Key • Long tap to change input method. Google Pinyin Input Method You can use Google Pinyin input method to enter Chinese.
Page 49: Using The Phone Keypad And Onscreen Dial Pad
Getting Started to switch to the symbolic input mode as shown below: The other things you need to know: If you want to Action Position the cursor. Tap to position. Long tap the entered character(s). Do one of the following: Select all characters.
Page 50: Phone Status
Smart Media Phone User Guide for SIP-T56A Phone Status You can view phone status via phone user interface or web user interface. Available information of phone status includes: General information (IP address, MAC address and firmware version)  Network status (IPv4 status or IPv6 status, IP mode and MAC address) ...
Page 51 Getting Started Tap Settings->Status. Tap the desired item to view the desired information. Note You can view the device certificate status and storage information via phone user interface only. To view the phone status via web user interface: Open a web browser on your computer. Enter the IP address in the browser’s address bar, and then press the Enter key.
Page 52: Basic Network Settings
Smart Media Phone User Guide for SIP-T56A The phone status is displayed on the first page of the web user interface. configured as IPv4 & IPv6, you can enter either of them in the If IP mode of the phone is Note browser’s address bar to view the phone status.
Page 53 Getting Started Tap the desired value (IPv4, IPv6 or IPv4 & IPv6) in the pop-up dialog box. to accept the change or to cancel. You can configure a static IPv4 address for the IP phone. Before configuring it, make sure that the IP mode is configured as IPv4 or IPv4 &...
Page 54 Smart Media Phone User Guide for SIP-T56A To configure a static IPv6 address via phone user interface: Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Advanced (default password: admin) ->Network->WAN Port->IPv6.
Page 55: Wireless Network Settings
For more information on these parameters, contact your system administrator. Wireless Network Settings Yealink SIP-T56A smart media phone supports Wi-Fi feature. The IP phone can be connected to wireless network if Wi-Fi is available within the area. For more information, contact your system administrator.
Page 56 Smart Media Phone User Guide for SIP-T56A When the phone is connected to a wireless network, the Wi-Fi icon will display on the status bar. The Wi-Fi icon indicates the signal strength. The more green arcs you see, the stronger the signal strength is.
Page 57 Getting Started You can do the following: Tap the Show password radio box to make the password visible. Tap the Show advanced options radio box to configure the HTTP proxy for Browser application. For more information, refer to Browser on page 227. Tap Connect to connect to the wireless network.
Page 58 WPS can automatically configure a wireless network with a network name (SSID) and strong WPA data encryption and authentication. Two methods supported by Yealink IP phones in the Wi-Fi protected setup: Push Button Configuration (PBC): The user simply has to push the WPS key on both the IP ...
Page 59 Getting Started be called “WPS” or contain this symbol:”. Long press the WPS key on your gateway/router. Once WPS setup has completed successfully, the touch screen will prompt “Connected”. Personal Identification Number (PIN) To connect to the wireless network using PIN method: Swipe down from the top of the screen or swipe left/right to go to the second idle screen.
Page 60 Smart Media Phone User Guide for SIP-T56A Enter the user name and password in the login page. Locate the WPS Wizard configuration menu. Enter the PIN code in the field that allows you to setup wireless devices by using a PIN.
Page 61 Getting Started Tap the Security field. Tap the desired value. If you select WEP or WPA/WPA2 PSK: Enter the password in the Password field. If you select 802.1x EAP: Tap the EAP method field. Tap the desired EAP method in the pop-up dialog box. If you select PEAP/TTLS: Tap the Phase-2 authentication field.
Page 62: Viewing The Connected Wireless Network Information
Smart Media Phone User Guide for SIP-T56A Viewing the Connected Wireless Network Information To view the connected wireless network information: Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Basic->Wi-Fi.
Page 63: Disabling Wi-Fi Feature
Getting Started Tap Forget. Disabling Wi-Fi Feature To disable Wi-Fi feature, do one of the following: Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Basic->Wi-Fi. Tap the Off radio box in the Wi-Fi field. Swipe down from the top of the screen to enter the control center, and then tap The icon disappears from the status bar, and the Wi-Fi label resumes to Wi-Fi.
Page 64 Smart Media Phone User Guide for SIP-T56A...
Page 65: Customizing Your Phone
Customizing Your Phone Customizing Your Phone You can customize your SIP-T56A smart media phone by personally configuring certain settings, for example, wallpaper, time & date and ring tones. You can add contacts to the phone’s local directory manually or from call history. You can also personalize different ring tones for different callers.
Page 66 Click Upload to upload the file. The uploaded custom picture will apply to SIP-T56A smart media phone and EXP50, and appear in the pull-down lists of Wallpaper and Wallpaper for Expansion Modules synchronously. You can delete the custom wallpaper by clicking Del when selecting the desired custom wallpaper in the Wallpaper or Wallpaper for Expansion Modules field.
Page 67 Customizing Your Phone Do one of the following: Tap Gallery. The touch screen displays all Gallery albums. Select a desired Gallery album. Tap a desired picture to preview, and then tap Set wallpaper or Set as exp background.
Page 68 Smart Media Phone User Guide for SIP-T56A Tap Wallpapers. The touch screen displays the current used wallpaper in the background, built-in wallpapers and the recently used wallpapers list on the bottom of the touch screen. Do one of the following: Select a desired wallpaper from the build-in wallpapers and recently used wallpapers list, and then tap Set wallpaper or Set as exp background.
Page 69 Customizing Your Phone on the top-left of the touch screen. Do one of the following: Tap Images to see all pictures stored in internal SD card or USB flash drive (if connected). Tap Downloads to see all pictures you have downloaded. Tap Gallery to see all pictures by Gallery application.
Page 70: Screen Saver
Settings->Preference. Note The SIP-T56A smart media phone screen size is 7 inches (Resolution: 1024x600). The EXP50 screen size is 4.3 inches (Resolution: 272x480). If the size of the custom picture doesn’t meet the IP phone/expansion module screen size, the wallpaper will be stretched or/and zoomed out according to the screen size.
Page 71 Customizing Your Phone If you set the screen saver type to Colors, the touch screen will display as below when screen saver starts: If you set the screen saver type to Photo Frame, the touch screen will display the selected pictures one by one when screen saver starts: If you set the screen saver type to Photo Table, the touch screen will display the selected pictures as below when screen saver starts:...
Page 72 Smart Media Phone User Guide for SIP-T56A To configure the screen saver via phone user interface Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Basic->Display->Screen Saver. Tap the Screen Saver Wait Time field.
Page 73: Power Saving
Customizing Your Phone to return to the Screen Saver setting screen. Tap the Photo Table radio box. next to the radio box to select the desired Gallery album(s). Tap the desired checkbox or SELECT ALL on the top-right of the touch screen. to return to the Screen Saver setting screen.
Page 74 Smart Media Phone User Guide for SIP-T56A You can configure the following power-saving settings: Office Hour  Idle TimeOut (minutes)  Note Power saving is configurable via web user interface only. Enabling the Power Saving The office hour and idle timeout (minutes) settings work only if the power saving feature is enabled.
Page 75 Customizing Your Phone Enter the starting time and ending time respectively in the desired day field. Click Confirm to accept the change. Configuring the Idle TimeOut Idle TimeOut specifies the period of time before the IP phone enters power-saving mode. The following three types of idle timeout you can configure: Office Hour Idle TimeOut: Configures the idle timeout for office hours.
Page 76: Backlight
Smart Media Phone User Guide for SIP-T56A The default value is 10, you can set to 1-30. Click Confirm to accept the change. Backlight Backlight has two options: Backlight Active Level: The intensity of the touch screen when the phone is active. You can change the intensity of the touch screen by dragging the backlight active level slider.
Page 77 Customizing Your Phone Tap the desired time in the pop-up dialog box. to accept the change or to cancel. You can also drag the backlight slider on the control center to change the intensity of the touch screen. To configure the backlight active level on the control center: Swipe down from the top of the screen to enter the control center.
Page 78: Language
Smart Media Phone User Guide for SIP-T56A When dragging the slider, the control center (except the backlight slider) and notification center will be hidden. You can view the intensity changes of the touch screen in real-time. If you lift your finger, the control center and notification center will be shown again.
Page 79: Input Method
Text displayed on the web user interface will change to the selected language. Input Method SIP-T56A smart media phone supports two kinds of input methods: Android Keyboard (AOSP) – English (US) and Google Pinyin. The default input method is English (US). You can change the...
Page 80 Smart Media Phone User Guide for SIP-T56A To change the input method: Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Basic->Language & Input->Current Input. Tap the desired input method in the pop-up dialog.
Page 81: Time & Date
Customizing Your Phone For Google Pinyin input method: Note Input method is configurable via phone user interface only. Time & Date There are three ways to view the time and date via phone user interface: Viewing phone’s time on the status bar. ...
Page 82 Smart Media Phone User Guide for SIP-T56A 10. Tap the Location field. This field appears only if Daylight Saving field is selected to Automatic. 11. Tap the desired time zone name in the pop-up dialog box. The default time zone name is “China(Beijing)”.
Page 83 Customizing Your Phone You can configure the time format to display the time in 12 Hour format or 24 Hour format. This operation will affect the configuration of Alarm. For more information, refer to Alarm on page 240. You can also configure the date format for the time and date that displays on the control center. There are 7 available date formats.
Page 84: Administrator Password
Smart Media Phone User Guide for SIP-T56A Time and date are configurable via web user interface at the path Settings->Time & Date. Administrator Password The Advanced option is only accessible to the administrator. The default administrator password is “admin”. For security reasons, you should change the default administrator password as soon as possible.
Page 85: Phone Lock
Customizing Your Phone Tap # or * in the pop-up dialog box, or tap Disabled to disable this feature. to accept the change or to cancel. Key as send is configurable via web user interface at the path Features->General Information. Phone Lock You can lock your phone temporarily when you are not using it.
Page 86 Smart Media Phone User Guide for SIP-T56A If set to other values except 0 (e.g., 5), the phone will be locked when the phone is inactive in idle screen for the designated time (in seconds). to accept the change. When the phone is locked, the touch screen prompts “Phone locked.” and displays the icon on the status bar.
Page 87 Customizing Your Phone Enter the PIN in the Unlock PIN field. Press OK to unlock the phone. The icon disappears from the status bar. You can long press or wait for a period of time (if configured) to lock the phone again.
Page 88: Audio Settings
Phone lock is configurable via web user interface at the path Features->Phone Lock. Audio Settings Volume For SIP-T56A smart media phone, you can adjust the following volume level: Ringer volume: Press the Volume key to adjust the ringer volume when the phone is idle ...
Page 89 Customizing Your Phone To adjust the ringer volume when the phone is idle: Press to adjust the ringer volume. To adjust the ringer volume when the phone is ringing: Press to adjust the ringer volume. You can also press to adjust the ringer volume when selecting a ring tone. For more information, refer to Ring Tones on page 91.
Page 90 Smart Media Phone User Guide for SIP-T56A To adjust the talking volume: When the phone is during a call: Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset). You can also drag the volume slider to adjust the talking volume.
Page 91: Ring Tones
Customizing Your Phone To adjust the media volume: You can adjust the media volume in multiple scenarios. The following takes playing the audios by FileManager application as example: Press to adjust the media volume. You can also drag the volume slider to adjust the media volume. Ring Tones Ring tones are used to indicate incoming calls.
Page 92 Smart Media Phone User Guide for SIP-T56A to accept the change or to cancel. A ring tone for the phone is configurable via web user interface at the path Settings->Preference->Ring Type. To select a ring tone for the account via phone user interface: Swipe down from the top of the screen or swipe left/right to go to the second idle screen.
Page 93: Key Tone
Customizing Your Phone In the Upload Ringtone field, click Browse to locate a ring tone file (the file format must be *.wav) from your local system. Click Upload to upload the file. The custom ring tone appears in the pull-down list of Ring Type. You can only delete the custom ringtone by clicking Del in the Ring Type field.
Page 94: Touch Sounds
Smart Media Phone User Guide for SIP-T56A Tap the On radio box in the Key Tone field. to accept the change or to cancel. Key tone is configurable via web user interface at the path Features->Audio. Touch Sounds If you enable touch sounds, the phone will produce a sound when you tap an option on the touch screen.
Page 95: Notification Sound
Customizing Your Phone Notification Sound The phone will produce a notification sound when receiving a notification (e.g., incoming email notification). To select a notification sound for the phone via phone user interface: Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Basic->Sound.
Page 96: Contact Management
Smart Media Phone User Guide for SIP-T56A Tap the On radio box in the Silent Mode field. to accept the change or to cancel. Press to adjust the ringer volume to minimum. Swipe down from the top of the screen to enter the control center and toggle Silent on.
Page 97: Local Directory
Customizing Your Phone Local Directory The built-in phone directory can store the names and phone numbers of your contacts. You can store up to 1000 contacts and 48 groups in your phone's local directory. You can add new groups and contacts, edit, delete or search for a contact, or simply dial a contact number from the local directory.
Page 98: Editing Groups
Smart Media Phone User Guide for SIP-T56A Tap the desired ring tone in the pop-up dialog box. If Auto is selected, this group will use the ring tone according to the priority: Contact ring tone (refer to Adding Contacts) >Account ring tone (refer to Ring Tones) >Phone ring tone...
Page 99 Customizing Your Phone after the group name. Edit the group name in the highlighted field. to accept the change. Deleting Groups To delete a group from the local directory: Tap Settings.
Page 100: Adding Contacts
Smart Media Phone User Guide for SIP-T56A before the desired group name. The touch screen prompts the following warning: Tap OK to accept the change or Cancel to cancel. Adding Contacts You can add contacts to the local directory in one of the following ways: Manually ...
Page 101 Customizing Your Phone first, and then tap Enter the name and the office, mobile or other numbers in the corresponding fields. Tap the Account field. Tap the desired account in the pop-up dialog box. If Auto is selected, the phone will use the default account when placing calls to the contact from the local directory.
Page 102 Smart Media Phone User Guide for SIP-T56A after the desired entry. Tap Add. Edit the corresponding fields. to accept the change. The entry is successfully saved to the local directory.
Page 103 Customizing Your Phone Adding Contacts from a remote phone book To add a contact to the local directory from a remote phone book: ->Remote Phone Book. Tap the desired remote phone book. The phone then connects to the remote phone book and proceeds to load it. The contacts in the remote phone book are displayed on the touch screen.
Page 104: Editing Contacts
Smart Media Phone User Guide for SIP-T56A Edit the corresponding fields. to accept the change or tap and then tap Discard to cancel. If the contact already exists in the local directory, the touch screen will prompt "Overwrite the original contact?". Tap OK to overwrite the original contact in the local directory or Cancel to cancel.
Page 105: Deleting Contacts
Customizing Your Phone Tap the desired field to edit the contact information. You can tap to change the contact you want to edit. to accept the change or tap and then tap Discard to cancel. Deleting Contacts To delete a contact from the local directory: after the desired contact.
Page 106 Smart Media Phone User Guide for SIP-T56A The touch screen prompts the following warning: Tap OK to accept the change or Cancel to cancel. To delete all contacts: Tap Settings. Tap the Select All radio box.
Page 107 Customizing Your Phone The touch screen prompts the following warning: Tap OK to accept the change or Cancel to cancel. Uploading Contact Photos To upload a new custom photo for the contact via web user interface: Click on Directory->Local Directory. Click Upload Photo, and then locate and upload a photo file from your local computer.
Page 108 Smart Media Phone User Guide for SIP-T56A You can click Delete Photo to delete the custom photo. Note The phone only supports *.png, *.jpg, *.jpeg and *.bmp format files. The file size must be less than 2M. You can only delete custom photos.
Page 109: Placing Calls To Contacts
Customizing Your Phone When you place a call to the contact or receive a call from the contact, the touch screen will display the contact photo. Placing Calls to Contacts To place a call to a contact from the local directory: If the contact was added to a specified contact group, you can tap the contact group first, and then do one of the following: Tap the desired contact.
Page 110: Searching For Contacts
Smart Media Phone User Guide for SIP-T56A If multiple numbers for the contact are stored in the local directory, tap Send to  display all numbers. Tap the desired number to dial out. Searching for Contacts To search for a contact in the local directory: Do one of the following : Tap Search.
Page 111 Customizing Your Phone Enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) using the onscreen keyboard. The contacts whose name or phone number matches the characters entered will appear on the touch screen.
Page 112 Smart Media Phone User Guide for SIP-T56A Click Import XML to locate and upload a contact list file (the file format must be *.xml) from your local system. The web user interface prompts "The original contact will be covered, continue?".
Page 113 Customizing Your Phone (Optional.) Check the Show Title checkbox. It will prevent importing the title of the contact information which is located in the first line of the CSV file. (Optional.) Check the Delete Old Contacts checkbox. It will delete all existing contacts while importing the contact list. Click Import to complete importing the contact list.
Page 114: Blacklist
Smart Media Phone User Guide for SIP-T56A Blacklist The built-in phone directory can store names and phone numbers for a blacklist. You can store up to 30 contacts; add, edit, delete or search for a contact in the blacklist directory, and even call a contact from the blacklist directory.
Page 115: Remote Phone Book
Customizing Your Phone To add a contact to the blacklist directory from the local directory: after the desired contact. If the contact was added to a specified contact group, you can tap the contact group first, and then tap after the desired contact. Tap Blacklist.
Page 116 Smart Media Phone User Guide for SIP-T56A Enter the name in the Display Name field. Click Confirm to accept the change. Note An access URL for a remote phone book is configurable via web user interface only. Accessing the Remote Phone Book To access your remote phone book via phone user interface: ->Remote Phone Book.
Page 117: Mobile Contacts
Customizing Your Phone To configure incoming/outgoing call lookup and update time interval via web user interface: Click on Directory->Remote Phone Book. Select Enabled from the pull-down list of Incoming/Outgoing Call Lookup. Enter the desired refresh period in the Update Time Interval(Seconds) field. The default value is 21600.
Page 118 Smart Media Phone User Guide for SIP-T56A after the desired entry. Tap Add. Edit the corresponding fields. to accept the change or tap and then tap Discard to cancel. The entry is successfully saved to the local directory. To add a contact to the blacklist directory from the mobile contacts directory: ->Mobile Contacts.
Page 119 Customizing Your Phone Edit the corresponding fields. to accept the change or tap and then tap Discard to cancel. The entry is successfully saved to the blacklist directory. Note The contact that be added to the local directory or blacklist directory will not disappear, after you disconnect the mobile phone from the IP phone.
Page 120: Call History Management
User Guide for SIP-T56A Call History Management The SIP-T56A smart media phone maintains call history lists of Missed calls, Placed calls, Received calls and Forwarded calls. Each call history list supports up to 100 entries. You can view call history, place a call, add a contact or delete an entry from the call history list.
Page 121: Placing A Call From History Records
Customizing Your Phone after the desired entry. The detailed information of the entry appears on the touch screen. Placing a Call from History Records To place a call from the call history list: The touch screen displays all call records. Drag up and down to scroll.
Page 122: Adding A Contact To The Blacklist
Smart Media Phone User Guide for SIP-T56A Adding a Contact to the Blacklist To add a contact to the blacklist directory from the call history list: The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly.
Page 123: Deleting History Records
Customizing Your Phone Deleting History Records To delete an entry from the call history list: The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly.
Page 124 Smart Media Phone User Guide for SIP-T56A The touch screen displays all call records. Drag up and down to scroll. You can tap Missed Calls, Placed Calls, Received Calls or Forwarded Calls to view entries in each call list directly.
Page 125: Disabling History Records
Customizing Your Phone The touch screen prompts the following warning: Tap OK to confirm the deletion or Cancel to cancel. Disabling History Records To disable history record via phone user interface: Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Features->History Record.
Page 126 Smart Media Phone User Guide for SIP-T56A To configure search source list in dialing via web user interface: Click on Directory->Setting. In the Search Source List In Dialing block, select the desired list from the Disabled column and click The selected list appears in the Enabled column.
Page 127: System Customizations
130. This section provides an introduction to wired headset use. The SIP-T56A smart media phone supports three types of headsets: YHS32/YHS33 headset, USB Note headset and Bluetooth headset. You can connect up to three types of headsets at once. The IP phone will use the headset by the priority: USB/Bluetooth headset>YHS32/YHS33 headset.
Page 128: Headset Prior
Smart Media Phone User Guide for SIP-T56A Headset Mode Activation/Deactivation To activate the headset mode: Press on the phone. The HEADSET key LED illuminates solid green, and the icon appears on the status bar. When you tap the line key or the Answer soft key to answer an incoming call, the call is connected to your headset automatically.
Page 129: Dual Headset
Customizing Your Phone To use headset prior, you should activate the headset mode in advance: Physically connect the headset. Press to activate the headset mode. Note If headset prior is enabled, the headset mode will not be deactivated until you press the HEADSET key again.
Page 130: Bluetooth Headset
User Guide for SIP-T56A Bluetooth Headset The SIP-T56A smart media phone supports Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meters (3 to 6 feet) range.
Page 131 Customizing Your Phone The IP phone scans the available Bluetooth device automatically. After scanning, the touch screen displays the Bluetooth device information (device type and device name). The touch screen displays the Bluetooth icon . You can also swipe down from the top of the screen to enter the control center, and toggle Bluetooth on.
Page 132 Smart Media Phone User Guide for SIP-T56A To pair and connect your Bluetooth headset to your phone: Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Basic->Bluetooth. Tap the On radio box in the Bluetooth field.
Page 133 Customizing Your Phone The Bluetooth icon appears on the status bar. With the Bluetooth headset paired and connected, you can use the Bluetooth headset to place and answer calls. For more information, refer to the documentation from the Bluetooth headset manufacturer. Making the Phone Discoverable If you make your IP phone visible to other Bluetooth devices, the other Bluetooth devices can scan and find your IP phone.
Page 134 Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Basic->Bluetooth->Edit My Device Information. Enter the desired name in the Device Name field. The default device name is “Yealink-T56A”. to accept the change or to cancel.
Page 135 Customizing Your Phone after the connected Bluetooth headset name. Enter the desired headset name in the Rename field. to accept the change or to cancel. The configured Bluetooth headset name will display in the PARED DEVICES list on your phone. The Bluetooth headset name displayed in scanning list of other devices will not be changed.
Page 136 Smart Media Phone User Guide for SIP-T56A The Bluetooth headset is disconnected. To connect it to your phone again, tap the Bluetooth headset again. Unpairing the Bluetooth Headset You can unpair your Bluetooth headset and your phone. When you unpair the Bluetooth headset, it disappears from the PAIRED DEVICES list.
Page 137: Bluetooth-Enabled Mobile Phone
The Bluetooth headset disappears from the PAIRED DEVICES list. Bluetooth-Enabled Mobile Phone Yealink SIP-T56A smart media phone supports the use of your IP phone in conjunction with Bluetooth-enabled mobile phone. You can do the following: Pair and connect your IP phone with a Bluetooth-enabled mobile phone to make and receive mobile calls.
Page 138 Smart Media Phone User Guide for SIP-T56A Connect a Bluetooth headset to the IP phone.  Deactivate the Bluetooth mode from mobile phone.  The distance between mobile phone and IP phone is out of the range of 10 meters.
Page 139 Customizing Your Phone Then the IP phone will prompt “Would you like to sync phone contacts temporarily?”. (Optional.) Tap OK to enable the mobile contacts sync feature and the IP phone will sync the mobile contacts temporarily, or tap Cancel to disable mobile contacts sync feature and the IP phone will not sync the mobile contacts.
Page 140 Smart Media Phone User Guide for SIP-T56A The Bluetooth icon will display on the status bar. And the IP phone automatically assigns a Mobile Account key. For more information on how to configure the Mobile Account key, refer to Mobile Account page 159.
Page 141 Customizing Your Phone Mark the Mobile Contacts Sync radio box. You need to authorize the IP phone to sync the contacts temporarily on the mobile phone. And then the mobile contacts directory will appear in the IP phone directory list. To view your mobile contacts on the IP phone: Swipe down from the top of the screen or swipe left/right to go to the second idle screen.
Page 142 Smart Media Phone User Guide for SIP-T56A Making a Mobile Phone Call by Using the IP Phone When you make a mobile phone call by using your IP phone, the IP phone acts as a hands free device for your mobile phone. The call is made through your mobile phone, but the audio is present on and the call control is done by using the IP phone.
Page 143 Customizing Your Phone Receiving Mobile Phone Calls by Using the IP Phone If your mobile phone is paired and connected with the IP phone, an incoming call to your mobile phone is also shown on the IP phone. To handle a mobile phone call by using the IP phone, do one of the following: Press , tap the Answer soft key or pick up the handset to connect to the call.
Page 144 Smart Media Phone User Guide for SIP-T56A To receive file via Bluetooth: Share a file with the IP phone on your Bluetooth device. For more information, refer to the documentation from the Bluetooth device manufacturer. The IP phone will play a notification sound, and the touch screen prompts “Accept incoming file?”.
Page 145: Dss Keys
DSS Keys There are two types of DSS keys: Line Keys and Programable Keys. Details will be introduced in the following. The SIP-T56A smart media phone supports 27 line keys and 3 programable keys. Line Keys You can assign predefined functionalities to line keys. You can also define a label for a line key feature which will appear on the touch screen.
Page 146 Smart Media Phone User Guide for SIP-T56A Assigning Functionality to a Line Key To assign functionality to a line key via phone user interface: Do one of the following: on the home screen, when there is no line key configured on your phone.
Page 147 Customizing Your Phone on the bottom-right of the line key list. The touch screen will display all the line keys. Drag the line key to the Edit field. Swipe down from the top of the screen or swipe left/right to go to the second idle screen.
Page 148 Smart Media Phone User Guide for SIP-T56A Drag a line key to the desired location at which another line key locates. For example, exchange the locations of line key 1 and line key 2: The following shows the locations of two line keys after exchange:...
Page 149 Customizing Your Phone Deleting a Line Key To delete a line key: Do one of the following: Drag up and down to scroll through the line keys if required. on the bottom-left of the line key list. The touch screen will display all the line keys.
Page 150 Smart Media Phone User Guide for SIP-T56A Drag the desired line key to the Delete field. The touch screen will prompt “Delete the DSS key?”. Tap OK to accept the change or Cancel to cancel. Page Tips The line key list can only display 6 line keys on one page. If the BLF monitored user receives an incoming call on non-current page, you may miss the call because there is no notification on the current page.
Page 151 Customizing Your Phone The following figure shows an example of the breathing light appears at the top of the line key list: The following figure shows an example of the breathing light appears at the bottom of the line key list: To configure the page tips feature via web user interface: Click on DSSKey->Line key.
Page 152 Smart Media Phone User Guide for SIP-T56A Select Enabled from the pull-down list of Enable Page Tips. Click Confirm to accept the change. Note Page tips feature is configurable via web user interface only. Line Key Features Line key features are explained in the following subchapters in detail: Line ...
Page 153 Customizing Your Phone  Phone Lock  Directory  Mobile Account  For the features not listed above, refer to Basic Phone Features on page Advanced Phone Features on page 303. For more information, contact your system administrator. Line You can use this key feature to accept incoming calls, place active calls on hold or resume a held call.
Page 154 Smart Media Phone User Guide for SIP-T56A Value (the voice mail access code) Usage: Tap the voice mail key to dial out the voice mail access code. Then follow the voice prompt to listen to the voice mails. Direct Pickup You can use this key feature to answer someone else’s incoming call on the phone.
Page 155 Customizing Your Phone Type (Key Event) Dependencies: Key Type (Prefix) Label (key label displayed on the touch screen) Value (the prefix number) Usage: Tap the prefix key when the phone is idle, the phone will then enter the dialing screen and display the prefix number that you specified in the Value field.
Page 156 Smart Media Phone User Guide for SIP-T56A Conference You can use this key feature to set up a conference call. For more information, refer to Conference on page 289. Type (Key Event) Dependencies: Key Type (Conference) Label (key label displayed on the touch screen)
Page 157 Customizing Your Phone transfer. When the transfer mode via Dsskey is New Call, tap the transfer key to place a new call to  the number specified in the Value field. Note Transfer mode via Dsskey is configurable via web user interface at the path Features->Transfer->Transfer Mode via Dsskey.
Page 158 Smart Media Phone User Guide for SIP-T56A Label (key label displayed on the touch screen) Usage: During a call, tap the group listening key to activate the group listening mode. You can then speak and listen through the handset/headset, while other people at your side can only listen through the speaker at the same time.
Page 159 Customizing Your Phone Directory You can use this key feature to easily access frequently used lists. For more information, refer to Local Directory on page 97. Type (Key Event) Dependencies: Key Type (Directory) Label (key label displayed on the touch screen) Usage: Tap the directory key to immediately access frequently used lists.
Page 160: Ext Keys
Smart Media Phone User Guide for SIP-T56A For example: Switch Account Up You can press Switch Account Up key to change the default account. (Switch Account Up) Dependencies: Type Usage: Press the Switch Account Up key to scroll up the account list to select the desired default account.
Page 161: Account Management
For more information, refer to Account Management You can register one or multiple accounts on the SIP-T56A smart media phone. You can also configure each line key to associate with an account or configure multiple line keys to associate with an account.
Page 162 Smart Media Phone User Guide for SIP-T56A You can repeat steps 3 to 8 to register more accounts. The following figures demonstrate single or multiple accounts registered on the phone: Single account: Multiple accounts: To disable an account via phone user interface: Swipe down from the top of the screen or swipe left/right to go to the second idle screen.
Page 163: Default Account
Customizing Your Phone Default Account To configure the default account via phone user interface: Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Features->Default Account. Tap the Default Account field. Tap the desired account in the pop-up dialog box.
Page 164: Dial Plan
Dial Plan Dial plan is a string of characters that governs the way your SIP-T56A smart media phone processes the inputs received from your phone keypad. The SIP-T56A smart media phone supports the following dial plan features: Replace Rule ...
Page 165: Replace Rule
Customizing Your Phone Dial-now  Area Code  Block Out  Basic expression syntaxes you need to know: The dot "." can be used as a placeholder or multiple placeholders for any character. Example: "12." would match "123", "1234", "12345", "12abc", etc. An "x"...
Page 166 Smart Media Phone User Guide for SIP-T56A To add a replace rule via web user interface: Click on Settings->Dial Plan->Replace Rule. Enter the string (e.g., 1) in the Prefix field. Enter the string (e.g., 1234) in the Replace field. Enter the desired line ID in the Account field or leave it blank.
Page 167 Customizing Your Phone Dial-now You can configure one or more dial-now rules (up to 100) on your phone. When the dialed number matches the dial-now string, the number will be dialed out automatically. For example, a dial-now rule is configured as "2xx", any entered three-digit string beginning with 2 will then be dialed out automatically on the phone.
Page 168: Area Code
Smart Media Phone User Guide for SIP-T56A The default value is “1”. Click Confirm to accept the change. Delay time for dial-now rule is configurable via web user interface only. Note Area Code Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in a country.
Page 169: Block Out
Customizing Your Phone For more information on the valid values for the Account field, refer to Replace Rule page 165. Click Confirm to accept the change. The default value of minimum and maximum length is 1 and 15 respectively. Note Block Out You can block some specific numbers (up to 10) from being dialed on your phone.
Page 170: Emergency Number
Emergency number is configurable via web user interface only. Live Dialpad You can enable live dialpad on the SIP-T56A smart media phone, which enables the IP phone to automatically dial out a phone number without the pressing of the send key. You can also...
Page 171: Hotline
Customizing Your Phone designated period of time. To enable the live dialpad via web user interface: Click on Settings->Preference. Select Enabled from the pull-down list of Live Dialpad. Enter the desired delay time in the Inter Digit Time(1~14s) field. The default delay time is 4. Click Confirm to accept the change.
Page 172 Smart Media Phone User Guide for SIP-T56A The default value is “4”. to accept the change or to cancel. Hotline is configurable via web user interface at the path Features->General Information.
Page 173: System Applications
Managing Applications and Widgets Adding a Widget to the Idle Screen The SIP-T56A smart media phone provides widgets like analog clock, calendar, digital clock, email and photo gallery. You can conveniently add these widgets to the idle screen as preferred.
Page 174 Smart Media Phone User Guide for SIP-T56A To add a widget to idle screen: Long tap the empty spot on the idle screen. Tap WIDGETS. Drag the desired widget up/down/left/right to the destination spot on the idle screen.
Page 175: Resizing A Widget
System Applications If you want to add an email widget, and you have not registered an account on the Email or Calendar application, a wizard will be provided for you to set up the email account step by step. For more information, refer to Adding APP Accounts on page 180.
Page 176: Moving An Application Or Widget
Smart Media Phone User Guide for SIP-T56A This will bring up the white frame as shown below: Drag the border of the frame to adjust the size. Moving an Application or Widget You can move an application or widget to a different spot on the idle screen or to a different idle screen.
Page 177: Removing A Widget From The Idle Screen
System Applications Drag the item up/down/left/right to the destination spot on the screen. Removing a Widget from the Idle Screen Removing operation only removes the widget of the application on the screen. The application itself will not be uninstalled. To remove a widget from the idle screen: Long tap the desired item for about 2 seconds.
Page 178 Smart Media Phone User Guide for SIP-T56A To create a folder: Drag an application icon over another application icon. Lift your finger when a folder frame appears around the applications. A new folder containing the selected applications is automatically created.
Page 179 System Applications You can do the following: Drag another application icon to the folder to add more applications into the folder. Tap the folder and then drag an application icon in the folder to the destination spot on the idle screen to move the application from the folder to the idle screen. The folder will be deleted automatically if there is only one application in the folder.
Page 180: Managing Running Applications
Smart Media Phone User Guide for SIP-T56A Managing Running Applications You can tap to view and manage the list of recently used applications that are still running in the background. You can do the following: Swipe the desired application left or right to stop the running application.
Page 181 System Applications Tap Settings->Basic->APP accounts. Tap Add account. Tap a desired account type. Enter the email address. Tap Next or Manual setup.
Page 182 Smart Media Phone User Guide for SIP-T56A Choose the email account type. POP3: When using POP3, all emails are stored locally instead of the server side. Please  check with your network administrators for the correct email account settings for POP3.
Page 183 System Applications Configure the incoming server settings. 10. Tap Next. 11. Configure the outgoing server settings. 12. Tap Next. 13. Configure the account options.
Page 184: Syncing App Account Information
Smart Media Phone User Guide for SIP-T56A 14. Tap Next. 15. Enter the string in the Your name field as the sender name. 16. Tap Next. You are able to start using the email account now. Syncing APP Account Information To sync account information via phone user interface: Swipe down from the top of the screen or swipe left/right to go to the second idle screen.
Page 185 System Applications Tap the desired account type. Do one of the following: and then tap Sync now. In this example, it will sync both ll50466499@sina.com and ll506466400@sina.com information. Tap a desired account. and then tap Sync now.
Page 186: Removing App Accounts
Smart Media Phone User Guide for SIP-T56A In this example, it will only sync ll50466499@sina.com information. Removing APP Accounts To remove an app account via phone user interface: Swipe down from the top of the screen or swipe left/right to go to the second idle screen.
Page 187: Filemanager
System Applications Tap a desired account type. Tap a desired account. and then tap Remove account. The following prompt will appear on the touch screen of the phone: Tap Remove account to accept the change or Cancel to cancel. FileManager FileManager is a tool that allows you to view, search, delete, copy or move photo/video/audio files.
Page 188: Viewing Files
Smart Media Phone User Guide for SIP-T56A Viewing Files To view pictures: Swipe left or right to go to the second idle screen. to launch FileManager application. Tap Photos in the Local Storage field. If a USB flash drive has been connected to your phone, you can tap Photos in the USB Storage field to view the pictures stored in USB flash drive.
Page 189 System Applications To view videos: Swipe left or right to go to the second idle screen. to launch FileManager application. Tap Videos in the Local Storage field. If a USB flash drive has been connected to your phone, you can tap Videos in the USB Storage field to view the videos stored in USB flash drive.
Page 190 Smart Media Phone User Guide for SIP-T56A Press to adjust the media volume. Note The menu keys and Android keys will disappear within 5 seconds, you may tap the touch screen to show them again. To view audios: Swipe left or right to go to the second idle screen.
Page 191: Searching Files
System Applications Tap the desired audio to play. During the playing, you can do the following: to pause the playing. Then appears on the touch screen. to continue the playing. Drag the slider to skip forward the playing or rewind the playing. Press to adjust the volume of the speakerphone.
Page 192: Copying Files
Smart Media Phone User Guide for SIP-T56A on the top-right of the screen. Enter one or more continuous characters of the file name. The file whose name matches the entered characters will appear on the touch screen. You can drag up and down to scroll through the searching results, and then tap the desired result to view the file.
Page 193 System Applications If a USB flash drive has been connected to your phone, you can tap Photos/Videos/Audios in the USB Storage field to view the files stored in USB flash drive. Your files will display as a list. Drag up and down to scroll through the files if required. Tap the checkbox(es) before the desired file(s).
Page 194: Cutting Files (Moving Files)
Smart Media Phone User Guide for SIP-T56A If the file has been copied successfully, the touch screen will prompt “Copy successfully”. You can also tap the Select All checkbox to copy all files. Cutting Files (Moving Files) The operating instructions on moving a file are similar to copying a file. The difference is that once the file is moved, the file will not be kept in the source storage device.
Page 195: Deleting Files
System Applications The following prompt will appear on the touch screen of the phone: Tap the destination storage device. to accept the change or to cancel. If the file is cut successfully, the touch screen will prompt “Cut successfully”. You can also tap the Select All checkbox to cut all files. Deleting Files To delete files: Swipe left or right to go to the second idle screen.
Page 196: Sharing Pictures/Videos/Audios
Smart Media Phone User Guide for SIP-T56A Your files will display as a list. Drag up and down to scroll through the files if required. Tap the checkbox(es) before the desired file(s). The following prompt will appear on the touch screen of the phone: Tap OK to accept the change or Cancel to cancel.
Page 197 System Applications to launch FileManager application. Tap Photos in the Local Storage field. If a USB flash drive has been connected to your phone, you can tap Photos in the USB Storage field to view the pictures stored in USB flash drive. Your pictures will display as a list.
Page 198 Smart Media Phone User Guide for SIP-T56A The IP phone scans and displays the available Bluetooth device automatically. If there is no Bluetooth device found on the touch screen, tap and then Refresh to search for the Bluetooth devices. If the Bluetooth mode of the IP phone is deactivated, the touch screen will prompt “To use Note Bluetooth services, you must first turn on Bluetooth.
Page 199 System Applications If the pictures are successfully transferred, the notification center will display a notification “Bluetooth share: Sent files n successful, n unsuccessful.” (n represents the number of files that are sent successfully or unsuccessfully). You can tap the notification to view the detail information about the shared pictures. To share picture(s) via email: Swipe left or right to go to the second idle screen.
Page 200: Gallery
Smart Media Phone User Guide for SIP-T56A Tap Email and then tap Always or Just once. (Optional.) Sign in an email account if required (refer to Adding APP Accounts). Compose the Email. 10. Enter the email account you want to send the email to in the To field.
Page 201: Viewing Pictures/Videos
System Applications Viewing Pictures/Videos To view pictures/videos: Swipe left or right to go to the second idle screen. to launch Gallery application. By default, the pictures/videos are displayed as thumbnails in an albums arrangement mode. (Optional.) Tap Albums. You can tap Albums/Locations/Times/People/Tags to view the pictures/videos in different arrangement modes.
Page 202 Smart Media Phone User Guide for SIP-T56A You can do the following: If you tap a picture album, you can do the following: Tap the album name on top-left of the touch screen.  Tap Filmstrip view or Grid view to view the pictures in different modes.
Page 203 System Applications Tap Filmstrip view or Grid view to view the videos in different mode. and then tap Group by.  Tap a desired group type in the pop-up dialog box to view the videos in different arrangement modes.
Page 204: Editing Pictures
Smart Media Phone User Guide for SIP-T56A Tap a desired video.  Videos show the icon on the preview thumbnail. Tap to play the video. Editing Pictures To edit a picture: Swipe left or right to go to the second idle screen.
Page 205: Setting A Picture As Wallpaper
System Applications You can do the following: to add filters. to add a picture frame. Tap Crop to resize the picture.  Tap Straighten to straighten the picture.  Tap Rotate to rotate the picture clockwise.  Tap Mirror to flip the picture symmetrically. ...
Page 206 Smart Media Phone User Guide for SIP-T56A The touch screen will display as below: Tap Set picture as. Do one of the following: Tap Wallpaper and then tap Set wallpaper to set the picture as phone wallpaper.  Tap Exp Background and then tap Set as exp background to set the picture as EXP ...
Page 207: Printing Pictures
System Applications Printing Pictures To print a picture: Preview the picture (refer to Viewing Pictures/Videos). The touch screen will display as below: Tap Print to print the picture. Before printing the picture, make sure your phone has connected to the network printer. For more information, refer to the documentation from the printer manufacturer.
Page 208 Smart Media Phone User Guide for SIP-T56A To view detail information of the picture: Preview the picture (refer to Viewing Pictures/Videos). The touch screen will display as below: Tap Details to view the detail information of the picture.
Page 209: Deleting Pictures/Videos
System Applications Tap Close to close the pop-up box. Deleting Pictures/Videos The operating instructions on deleting pictures and videos are the same, the following take deleting pictures as example. To delete picture(s): Swipe left or right to go to the second idle screen. to launch Gallery application.
Page 210: Sharing Pictures/Videos
Smart Media Phone User Guide for SIP-T56A You can also tap n items selected (n represents the number of pictures you selected) and then tap Select all to select all pictures. to delete the selected picture(s). The touch screen prompt “Delete selected item?”.
Page 211 System Applications Do one of the following: Long tap one of the pictures. Tap on other pictures to select multiple pictures. and then tap Select item. Tap the desired picture(s) to select multiple pictures. You can also tap n items selected (n represents the number of pictures you selected) and then tap Select all to select all pictures.
Page 212 Smart Media Phone User Guide for SIP-T56A Tap Bluetooth. The IP phone scans and displays the available Bluetooth device automatically. If there is no Bluetooth device found on the touch screen, tap and then Refresh to search for the Bluetooth devices.
Page 213 System Applications The touch screen will prompt “Sending n file to “XXX”” (n represents the number of pictures that is being send). Accept the Bluetooth file transfer request on the Bluetooth device. If the pictures are successfully transferred, the notification center will display a notification “Bluetooth share: Sent files n successful, n unsuccessful.”...
Page 214 Smart Media Phone User Guide for SIP-T56A Tap the desired picture(s) to select multiple pictures. You can also tap n items selected and then tap Select all to select all pictures. Tap Email. (Optional.) Sign in an email account if required (refer to Signing In Email).
Page 215: Recorder
System Applications 10. (Optional.) Enter the email subject in the Subject field. 11. Tap SEND to send the email. The pictures are transferred as mail attachment. The attachment files size must be within 5MB. Recorder You can use Recorder application to record audios and manage the recorded audios. During recording, you can mark specific moments so that you can quickly find and listen to them later.
Page 216 Smart Media Phone User Guide for SIP-T56A to launch Recorder application. to start recording. You can do one of the following: to pause the recording, and then tap to resume the recording. to set a mark.
Page 217: Managing Recorded Audios
System Applications The icon changes to , the number will increase if you set more marks. And there is a red flag on this moment when playing the recorded audio. to end the recording and save the recorded audio, or tap to cancel the recording.
Page 218 Smart Media Phone User Guide for SIP-T56A to stop the playing. To delete the recorded audio: Swipe left or right to go to the second idle screen. to launch Recorder application. The recorded audios will display as a list.
Page 219 System Applications after the desired recorded audio. Tap Delete to delete the recorded audio. The touch screen prompt “Are you sure to delete?”. Tap OK to accept the change or Cancel to cancel. If you want to delete all recorded audios, tap on the top-right of the touch screen.
Page 220: Email
Smart Media Phone User Guide for SIP-T56A The recorded audios will display as a list. after the desired recorded audios. Tap Rename. Enter the desired file name. Tap OK to accept the change or Cancel to cancel. Email You can use Email application to access personal or business email account, and send/receive emails.
Page 221: Sending Emails
System Applications To sign in email: Do one of the following: Swipe left or right to go to the second idle screen. to launch Email application. Swipe left or right to go to the third idle screen. Tap the email widget. Sign in email, refer to Adding APP Accounts.
Page 222: Reading Emails
Smart Media Phone User Guide for SIP-T56A Compose the email. Enter the email account you want to send the email to in the To field. (Optional.) Enter the email subject in the Subject field. (Optional.) Tap and then tap Attach file to add a file as mail attachment.
Page 223: Deleting Emails
System Applications If the email you want to read is not in the inbox, you can tap on the top-left of the touch screen to select the folder that contains the email you want to read. Tap the desired email to read. Deleting Emails To delete an email: Swipe left or right to go to the second idle screen.
Page 224: Email Options
Smart Media Phone User Guide for SIP-T56A Long tap the desired email. to delete the email. You can tap UNDO to cancel the deletion. Email Options To use the email options: Swipe left or right to go to the second idle screen.
Page 225: Multiple Email Accounts
System Applications If the email you want to configure is not in the inbox, you can tap on the top-left of the touch screen to select the folder that contains the email you want to configure. You can do the following: to mark the email as unread/read.
Page 226: Email Widget
Smart Media Phone User Guide for SIP-T56A A new email account setup wizard will show up. For more information, refer to Adding APP Accounts on page 180. Once another email account is successfully added, the touch screen will display as below:...
Page 227: Sending Files Via Email
System Applications Tap the desired account, if you have more than one email account. Tap the desired folder to display on the widget. If you select Inbox, the email widget will display as below: You can drag up and down to scroll through emails in inbox folder, and tap the desired email to view.
Page 228: Browsing A Web Page
Smart Media Phone User Guide for SIP-T56A Yealink website. Browsing a Web Page To browse a web page: Swipe left or right to go to the second idle screen. to launch Browser application. Enter a part of URL in the address input field of the browser.
Page 229: Managing Bookmarks
System Applications Managing Bookmarks You can bookmark the web pages that you frequently visit. To add a web page to the bookmarks list: Swipe left or right to go to the second idle screen. to launch Browser application. Open the web page you want to bookmark. Edit the bookmark information in corresponding fields.
Page 230 Smart Media Phone User Guide for SIP-T56A to launch Browser application. to access the BOOKMARKS list. There are some pre-configured bookmarks by default. Tap the web page you want to visit. To edit a bookmark: Swipe left or right to go to the second idle screen.
Page 231 System Applications to launch Browser application. to access the BOOKMARKS list. There are some pre-configured bookmarks by default. Long tap the bookmark you want to edit. Tap Edit bookmark in the pop-up dialog box.
Page 232: Setting A Home Page
Smart Media Phone User Guide for SIP-T56A Edit the bookmark. Tap OK to accept the change or Cancel to cancel. To delete a bookmark: Swipe left or right to go to the second idle screen. to launch Browser application. to access the BOOKMARKS list.
Page 233 System Applications To set a home page: Swipe left or right to go to the second idle screen. to launch Browser application. Tap Settings->General->Set homepage.
Page 234: Clearing The Navigation History
Smart Media Phone User Guide for SIP-T56A Tap the web page you want to set as the home page in the pop-up dialog box. You can also long tap a web page in BOOKMARKS list and then tap Set as homepage.
Page 235: Modifying Browser Settings
System Applications The touch screen prompt “Delete the browser navigation history?”. Tap OK to accept the change or Cancel to cancel. Modifying Browser Settings To modify browser settings: Swipe left or right to go to the second idle screen. to launch Browser application. Tap Settings.
Page 236: Signing In Calendar
Smart Media Phone User Guide for SIP-T56A upcoming events from the Calendar. Signing In Calendar Before creating an event, you should sign in an email account first. If you have registered an account on the Email application already, you can skip this operation.
Page 237: Creating An Event
System Applications Creating an Event To create an event: Swipe left or right to go to the second idle screen. to launch Calendar application. Tap a desired date. Edit the event. Tap DONE to accept the change or CANCEL to cancel. Checking Events On the calendar screen, you can check the information about an event you have added.
Page 238 Smart Media Phone User Guide for SIP-T56A to launch Calendar application. (Optional.) Tap on the top-left of the touch screen. Tap Day/Week/Month/Agenda to select different time format to view the calendar. In the agenda view, the events you have added are displayed as a list. You can tap Touch to...
Page 239: Modifying The Calendar Settings
System Applications Modifying the Calendar Settings To modify the calendar settings: Swipe left or right to go to the second idle screen. to launch Calendar application. Tap Settings. Customize the general settings and account settings. Calculator You can use the Calculator application to perform simple or complex calculations. To access the calculator application: Swipe left or right to go to the second idle screen.
Page 240: Clock
Smart Media Phone User Guide for SIP-T56A to launch Calculator application. Clock You can use the Clock application to set an alarm, check the time of other cities in the world, calculate the lasting time of an event and set a timer.
Page 241 System Applications on the top-left of the touch screen. Tap the desired number to enter the alarm time. Tap OK. The alarm clock you have set is displayed on the touch screen.
Page 242 Smart Media Phone User Guide for SIP-T56A to enable/disable an alarm. Tap the Label field and then enter a label for an alarm. Tap the REPEAT radio box and then tap the repeat day of the alarm. and then select a desired ringtone for alarm.
Page 243 System Applications To delete an alarm clock: Tap the digital clock widget on the home screen. on the top-left of the touch screen. Select a desired alarm. on the bottom-left of the alarm to delete the desired alarm. You can tap UNDO to cancel the deletion.
Page 244: Clock
Smart Media Phone User Guide for SIP-T56A To configure the alarm sound parameters: Tap the digital clock widget on the home screen. on the top-left of the touch screen. and then tap Settings. You can do the following: Tap the Silence after field, and then tap the desired lasting time of the alarm bell in the pop-up dialog box.
Page 245 System Applications The touch screen displays the current date and time. Drag up and down to scroll through the cities. Tap the checkbox before the desired city. to return to the clock screen.
Page 246 Smart Media Phone User Guide for SIP-T56A The added clock of the desired city displays on the touch screen. To configure the clock display mode: Tap the digital clock widget on the home screen. and then tap Settings. You can do the following: Tap the Style field.
Page 247: Timer
System Applications Timer To set a timer: Tap the digital clock widget on the home screen. Enter the time by tapping the digits on the right of the screen. You can tap to delete the entered numbers.
Page 248: Stopwatch
Smart Media Phone User Guide for SIP-T56A When the timer is running, you can do the following: to add an additional minute. to pause the timer, then you can do the following: to resume the timer.  to restart the timer.
Page 249 System Applications to start the stopwatch. You can do the following: to pause the stopwatch. to reset the stopwatch.  and then tap Bluetooth or Email to share the record via Bluetooth or  email. For more information, refer to Sending Files via Bluetooth on page Sending Files via Email...
Page 250 Smart Media Phone User Guide for SIP-T56A...
Page 251: Basic Phone Features
Basic Phone Features Basic Phone Features The SIP-T56A smart media phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
Page 252: Placing Calls
Smart Media Phone User Guide for SIP-T56A Placing Calls You can place a call in one of three ways using your SIP-T56A smart media phone: Using the handset Using the speakerphone Using the headset You can also dial the number first, and then choose the way you want to speak to the other party.
Page 253 Basic Phone Features to see the onscreen keyboard, and then you can enter the number using the onscreen keyboard. Press , or tap Send. The # key is configured as a send key by default. You can also set the * key as the send key, or set neither.
Page 254: Answering Calls
The SIP-T56A smart media phone can handle multiple calls at a time. However, only one active call (the call that has audio associated with it) can be in progress at any time. The SIP-T56A smart media phone can handle a maximum of 50 calls at one time.
Page 255: Answering When Not In Another Call
Basic Phone Features Using the headset  You can reject incoming calls by tapping the Reject soft key to stop the phone from playing ring Note tone. You can also activate the Do Not Disturb mode to reject the incoming calls without ringing on your phone.
Page 256: Answering When In Another Call
Smart Media Phone User Guide for SIP-T56A Answering When in Another Call If you have an active call, and an incoming call arrives on the phone. The incoming call information is displayed on the touch screen. Tap the Answer soft key.
Page 257: Going To The Idle Screen During A Call
Basic Phone Features Going to the Idle Screen during a Call To go to the idle screen during a call: to go to the idle screen. When the phone exits the talking screen, the touch screen will display as below:...
Page 258: Returning To The Talking Screen
Smart Media Phone User Guide for SIP-T56A Returning to the Talking Screen To return to the talking screen: Tap Back To Talking on the top of the touch screen. Redialing Numbers To redial the last dialed number from your phone: Press twice.
Page 259 Basic Phone Features Select Enabled from the pull-down list of Recent Call In Dialing. Click Confirm to accept the change. Note Recent call in dialing is configurable via web user interface only. To view placed calls list when the phone is on the dialing interface: Pick up the handset, press the Speakerphone key or tap the line key.
Page 260: Auto Answer
Smart Media Phone User Guide for SIP-T56A You can also enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) to search from placed calls list. Auto Answer You can use auto answer to automatically answer an incoming call on a line. Auto answer is configurable on a per-line basis.
Page 261: Auto Redial
Basic Phone Features The icon will display on the status bar. You can also swipe down from the top of the screen to enter the control center, tap Auto Answer to enter Auto Answer setting screen, and then enable auto answer feature for the desired line.
Page 262 Smart Media Phone User Guide for SIP-T56A The default value is “10”. to accept the change or to cancel. Auto redial is configurable via web user interface at the path Features->General Information. To use auto redial: When the called party is busy, the touch screen prompts the following:...
Page 263: Call Completion
Basic Phone Features The touch screen prompts the following: Wait for the designated period of time or tap OK to redial the phone number. The phone will retry as many times as configured until the called party is idle. Call Completion You can use call completion to notify the caller who failed to reach a desired party when the party becomes available to receive a call.
Page 264: Recall
Smart Media Phone User Guide for SIP-T56A To use call completion: When the called party is busy, the following prompt will appear on the touch screen of the phone: Tap OK, the phone will then return to the idle screen and call completion will be activated.
Page 265: Call Mute/Un-Mute
Basic Phone Features Tap Settings->Features->DSS Keys. Tap the desired line key. Tap the Type field. Tap Key Event in the pop-up dialog box. Tap the Key Type field. Tap ReCall in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field. to accept the change or to cancel.
Page 266 Smart Media Phone User Guide for SIP-T56A Keep Mute Normally, the mute feature is deactivated when the active call ends. Keep mute feature enables you to make the mute state of your phone persist across calls. This feature should be pre-configured by your system administrator.
Page 267: Call Hold/Resume
Basic Phone Features To un-mute a call: Press again to un-mute the call. The mute key LED goes out. Call Hold/Resume You can place an active call on hold. Only one active call can be in progress on the phone at any time.
Page 268 Smart Media Phone User Guide for SIP-T56A your missed calls list. The prompt message will display only if Missed Call Log for the line is enabled. Missed call log is Note configurable via web user interface at the path Account->Basic->Missed Call Log.
Page 269 Basic Phone Features Incoming calls will be rejected automatically and "n New Missed Call(s)" ("n" indicates the number of missed calls. e.g., 1 New Missed Call(s)) will appear on the touch screen. Note When DND and busy forward are enabled in phone mode, all incoming calls will be forwarded to the configured destination number.
Page 270 Smart Media Phone User Guide for SIP-T56A (Optional.) Enter the DND on code or off code respectively in the On Code or Off Code field. to accept the change. If you enable DND for the default account, the associated line icon will change to...
Page 271 Basic Phone Features If you enable DND for the non-default account, only the associated line icon will change to the icon will not appear on the status bar. If you enable DND for all accounts, all line icons will change to and the icon will appear on the status bar.
Page 272: Call Forward
Smart Media Phone User Guide for SIP-T56A For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change. When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field.
Page 273: Static Forwarding
Basic Phone Features feature is disabled by default. Call forward is local to the phone, and may be overridden by the server settings. For more Note information, contact your system administrator. If DND feature is enabled, the incoming calls will not be forwarded even if you configure no answer forward feature.
Page 274 Smart Media Phone User Guide for SIP-T56A To enable call forward in phone mode: Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Features->Call Forward. Tap the desired forwarding type.
Page 275 Basic Phone Features (Optional.) Enter the busy forward on code or off code respectively in the On Code or Off Code field. c) If you tap No Answer Forward: Tap the On radio box in the No Answer Forward field. Enter the destination number you want to forward unanswered incoming calls to in the Forward To field.
Page 276 Smart Media Phone User Guide for SIP-T56A To enable call forward in custom mode: Do one of the following: Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Features->Call Forward.
Page 277 Basic Phone Features (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. You can also enable always forward for all accounts. Do the following: and then tap All Lines. The touch screen prompts “Copy to all lines?”.
Page 278 Smart Media Phone User Guide for SIP-T56A Tap OK to accept the change or Cancel to cancel. b) If you select Busy Forward: Tap the On radio box in the Busy Forward field. Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field.
Page 279 Basic Phone Features The touch screen prompts “Copy to all lines?”. Tap OK to accept the change or Cancel to cancel. c) If you select No Answer Forward: Tap the On radio box in the No Answer Forward field. Enter the destination number you want to forward unanswered incoming calls to in the Forward To field.
Page 280 Smart Media Phone User Guide for SIP-T56A You can also enable no answer forward for all accounts. Do the following: and then tap All Lines. The touch screen prompts “Copy to all lines?”. Tap OK to accept the change or Cancel to cancel.
Page 281 Basic Phone Features If you enable call forward for the default account, the associated line icon will change to and the icon will appear on the status bar. If you enable call forward for the non-default account, only the associated line icon will change , the icon will not appear on the status bar.
Page 282 Smart Media Phone User Guide for SIP-T56A If the forward on code or off code is configured, the IP phone sends the corresponding code to the server when a certain action takes place. For example, if you set the Always Forward on code to be *71 (may vary on different servers), and the target number to be 1234.
Page 283: Dynamic Forwarding
Basic Phone Features Tap the Off radio box. to accept the change. Press when the phone is idle. Swipe down from the top of the screen to enter the control center, and then tap Forward. To disable call forward in custom mode for a specific account: Do one of the following: Swipe down from the top of the screen or swipe left/right to go to the second idle screen.
Page 284: Call Transfer
Smart Media Phone User Guide for SIP-T56A Call Transfer You can transfer a call to another party in one of three ways: Blind Transfer: Transfer a call directly to another party without consulting.  Semi-Attended Transfer: Transfer a call when the target phone is ringing.
Page 285 Basic Phone Features The phone will prompt a dialog box as the following picture shows: Tap Transfer to complete the transfer. (The call will automatically dial out in about 5 seconds if you do not tap Transfer.) , and then tap Local Directory. Search for the contact and tap the desired contact to complete the transfer.
Page 286: Semi-Attended Transfer
Smart Media Phone User Guide for SIP-T56A Make sure you have an active call and one or more calls on hold, drag one far-site window to another far-site window. The touch screen prompts the following: Tap Transfer. Then the active call is connected to the number of the held party.
Page 287: Attended Transfer
Basic Phone Features Enter the number you want to transfer the call to. Tap Transfer. The phone will prompt a dialog box. Tap Send to dial out. (The call will automatically dial out in about 5 seconds if you do not tap Send.) , and then tap Local Directory.
Page 288: Call Waiting
Smart Media Phone User Guide for SIP-T56A contact to dial out. , and then tap Remote Phone Book. Search for the contact and tap the desired contact to dial out. (Remote phone book should be configured in advance, refer to...
Page 289: Conference
Local Conference The SIP-T56A IP phone supports up to 5 parties (including yourself) in a conference call. This is the default method of conference called Local Conference. You can create a conference between an active call and a call on hold at any time by tapping the Conference soft key.
Page 290 Smart Media Phone User Guide for SIP-T56A To join calls in a conference: Make sure you have an active call and one or more calls are on hold (either on the same line key or a different line key). Do one of the following: Drag one far-site window to another far-site window.
Page 291 Basic Phone Features Tap the desired call for conference and ensure that the call is active. Tap the Conference soft key. Tap the Hold call to join the calls in the conference. Repeat the step 2 to join more calls in the conference. During the conference call, you can do the following: Press or tap the Hold soft key to place the conference call on hold.
Page 292: Network Conference
Tap Cancel or to close the dialog box. Network Conference You can use network conference feature on the SIP-T56A smart media phone to conduct an conference with multiple participants. This feature allows you to perform the following: Join calls together in a conference call.
Page 293: Call Park
Basic Phone Features Enter the conference URI (e.g., conference@example.com) in the Conference URI field. Click Confirm to accept the change. Note Network conference is configurable via web user interface only. To set up a network conference call: Place a call to the first party. Tap the Conference soft key to place a new call.
Page 294 Smart Media Phone User Guide for SIP-T56A the system (for example, a phone in another office or conference room). You can park an active call by tapping the call park key on the phone. If the call is parked successfully, the response is either a voice prompt confirming that the call was parked, or a visible prompt on the touch screen.
Page 295: Call Pickup
Call Pickup You can use call pickup to answer someone else’s incoming call on your phone. The SIP-T56A smart media phone supports directed call pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a target phone number.
Page 296 Smart Media Phone User Guide for SIP-T56A To configure the directed call pickup code on a per-line basis via web user interface: Click on Account->Advanced. Select the desired account from the pull-down list of Account. Enter the directed call pickup code in the Directed Call Pickup Code field.
Page 297: Group Call Pickup
Basic Phone Features You can also configure a line key as a direct pickup key via phone user interface or web user interface. Once configured, you can pick up a call by tapping the direct pickup key directly. For more information, refer to Line Keys on page 145.
Page 298 Smart Media Phone User Guide for SIP-T56A Enter the group call pickup code in the Group Call Pickup Code field. Click Confirm to accept the change. To pick up a call in the group: Pick up the handset, press the Speakerphone key or tap the line key.
Page 299: Anonymous Call
Basic Phone Features Anonymous Call You can use anonymous call to block your identity and phone number from appearing to the called party when you call someone. For example, you want to call to consult some of the services, but don’t want to be harassed. Anonymous call is configurable on a per-line basis. You can also configure the phone to send anonymous call on/off code to the server to activate/deactivate anonymous call on the server side.
Page 300: Anonymous Call Rejection
Smart Media Phone User Guide for SIP-T56A To place an anonymous call: Using the specific line on the phone to place a call to phone B. The touch screen of phone B prompts an incoming call from anonymous. Anonymous Call Rejection You can use anonymous call rejection to reject incoming calls from anonymous callers.
Page 301 Basic Phone Features (Optional.) Enter the anonymous call rejection on code and off code respectively in the On Code and Off Code field beneath the Send Rejection Code field. The phone will send the configured on code or off code depending on your selection when you enable or disable anonymous call rejection feature on the phone.
Page 302 Smart Media Phone User Guide for SIP-T56A...
Page 303: Advanced Phone Features
Advanced Phone Features Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T56A smart media phone. Topics include: Busy Lamp Field (BLF)  BLF List  Screenshot  Call Recording  Hot Desking  Intercom ...
Page 304 Smart Media Phone User Guide for SIP-T56A Tap BLF in the pop-up dialog box. Tap the Account ID field. Tap the desired line in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field.
Page 305 Advanced Phone Features Select Enabled from the pull-down list of Audio Alert for BLF Pickup. Click Confirm to accept the change. Note Visual and audio alert features are configurable via web user interface only. When the monitored line receives an incoming call, the following occurs on your phone: The phone plays a warning tone (if enabled).
Page 306 Smart Media Phone User Guide for SIP-T56A Configuring Transfer Mode via DssKey When there is an active call on the IP phone, you can handle the active call differently depending on the configuration of the transfer mode via Dsskey with the BLF key.
Page 307: Using Blf Feature On The Phone
Advanced Phone Features To configure directed call pickup feature on a global basis via web user interface: Click on Features->Call Pickup. Enter the desired pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. To configure the directed call pickup code on a per-line basis via web user interface: Click on Account->Advanced.
Page 308 Smart Media Phone User Guide for SIP-T56A Transfer a call to the monitored user.  Pick up an incoming call of the monitored user.  Placing a Call to the Monitor User You can tap a BLF key to dial out the monitored phone number when the monitored line is idle.
Page 309: Blf List
Advanced Phone Features To perform a new call: When the transfer mode via Dsskey is set to New Call and there is already an active call on the IP phone, you can do the following: Tap the BLF key of the monitored user you want to call. The phone will dial the number of the monitored user.
Page 310 Smart Media Phone User Guide for SIP-T56A tap the BLF List key. When there is a conversation on the monitored user, tap the BLF list key to barge in and  set up a conference call. Before barging in an active call, ensure that the BLF List Barge In Code has been configured in advance.
Page 311: Screenshot
Advanced Phone Features According to the response message from the server, the IP phone will automatically configure the BLF List keys beginning from the first unused DSS key (The default order of BLF list keys assigned automatically is Line Key->Ext Key). Once any DSS key is seized, the IP phone will skip to configure the next DSS key.
Page 312: Call Recording
Smart Media Phone User Guide for SIP-T56A If the screenshot is successfully saved, the notification center will display a notification “Screenshot captured.”. You can tap the notification to view the latest screenshot. If there is no enough space in internal SD card, you cannot save the screenshot, and the notification center will display a notification “Couldn’t capture screenshot.”.
Page 313 Advanced Phone Features The Record soft key controls the recording function, and is available (you need to swipe the soft key area left to see it): When there are one or more calls connected to your phone  During an active call ...
Page 314 Smart Media Phone User Guide for SIP-T56A If the recording starts successfully, the recording icon and recording duration will appear on the bottom-right of the touch screen. (Optional.) Tap on the bottom-right of the screen to set a mark. The icon changes to , the number will increase if you set more marks.
Page 315 Advanced Phone Features The status bar prompts “Call has been successfully recorded on device”. When there is only a call on the phone, tap the EndCall soft key. The status bar prompts “Call has been successfully recorded on device”, the recording icon and recording duration disappear, and the phone returns back to the idle screen.
Page 316: Call Recording Using A Record Key
Smart Media Phone User Guide for SIP-T56A Call Recording Using a Record Key You can record calls by tapping a record key on the phone. The SIP-T56A smart media phone supports record and URL record. Two ways of call recording: Record: The phone sends a SIP INFO message containing a specific header “Record: on/off”...
Page 317 Advanced Phone Features to accept the change or to cancel. To configure a URL record key via phone user interface: Swipe down from the top of the screen or swipe left/right to go to the second idle screen. Tap Settings->Features->DSS Keys. Tap the desired line key.
Page 318: Hot Desking
You can use hot desking on the SIP-T56A smart media phone to log out of existing accounts and then log into a new account. As a result, many users can share the phone resource at different times.
Page 319 Advanced Phone Features Tap Hot Desking in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field. to accept the change or to cancel. Hot desking key is configurable via web user interface at the path DSSKey->Line Key. To use hot desking: Tap the hot desking key when the phone is idle.
Page 320: Intercom
Smart Media Phone User Guide for SIP-T56A The login wizard will be displayed as below: Enter the login information in each field. to accept the change or to cancel. Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary.
Page 321: Incoming Intercom Calls
Intercom key is configurable via web user interface at the path DSSKey->Line Key. Incoming Intercom Calls The SIP-T56A smart media phone supports automatically answering an incoming intercom call by default. The phone automatically plays a warning tone when it receives an incoming intercom call.
Page 322 Smart Media Phone User Guide for SIP-T56A Accept Intercom is disabled, the phone will reject incoming intercom calls and send a busy message to the caller. Accept Intercom is enabled by default. Note Your administrator can set a period of delay time before the phone automatically answers intercom calls.
Page 323: Using Intercom Feature On The Phone
Advanced Phone Features Make the desired changes. to accept the change or to cancel. These specific parameters are configurable via web user interface at the path Features->Intercom. Using Intercom Feature on the Phone You can use the intercom key in the following ways: Place a call to the target extension.
Page 324: Multicast Paging
You can specify up to 31 multicast listening addresses and channel(s) . The following describes 31 paging channels: 0: You can broadcast audio to channel 0. Note that the Yealink IP phones running old  firmware version (old paging mechanism) can be regarded as listening to channel 0. It is the default channel.
Page 325 Advanced Phone Features Tap Multicast Paging in the pop-up dialog box. (Optional.) Enter the string that will appear on the touch screen in the Label field. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Value field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
Page 326 Smart Media Phone User Guide for SIP-T56A (Optional.) Enter the string that will appear on the touch screen in the Label field. to accept the change or to cancel. Paging list key is configurable via web user interface at the path DSSKey->Line Key.
Page 327 Advanced Phone Features The valid channel ranges from 0 to 30. to accept the change or to cancel. Repeat steps 2 to 6, you can add more paging groups. Paging list is configurable via web user interface at the path Directory->Multicast IP. To delete paging group via phone user interface: Tap the paging list key when the phone is idle.
Page 328 Smart Media Phone User Guide for SIP-T56A after the desired paging group. Note The icon only appears after the configured paging group. Tap Delete. Tap OK to accept the change or Cancel to cancel. If you want to delete all paging groups, you can tap on the top-right of the touch screen.
Page 329: Receiving Rtp Stream
Advanced Phone Features The default codec is G722. Click Confirm to accept the change. If G722 codec is used for multicast paging, the touch screen will display the icon to indicate Note that it is providing high definition voice. Default codec for multicast paging is configurable via web user interface only. Receiving RTP Stream You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) and channel(s) without involving SIP signaling.
Page 330: Using Multicast Paging
Smart Media Phone User Guide for SIP-T56A Paging Priority Active The paging priority active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will...
Page 331 Advanced Phone Features Both the sender’s and receiver’s phones play a warning tone and the receiver automatically answers the multicast RTP session in the hands-free (speakerphone) mode. The multicast paging key icon will become and solid. The following figure shows a multicast RTP session on the phone: Your can do the following: Tap the Hold soft key to place the current multicast RTP session on hold.
Page 332: Music On Hold
Smart Media Phone User Guide for SIP-T56A To resume the held multicast RTP session, tap the Resume soft key. The multicast RTP session is established again. Tap the EndCall soft key to cancel the multicast RTP session.  Tap the Record soft key to record a call.
Page 333: Shared Call Appearance (Sca)
Advanced Phone Features Shared Call Appearance (SCA) You can use SCA feature to share an extension which can be registered on two or more IP phones at the same time. The shared line is indicated by a different line icon. In the following figure, the first line is shared and the second line is private: If two phones share a line, an incoming call to this extension will cause both phones to ring simultaneously.
Page 334: Configuring Sca Feature On The Ip Phone
Smart Media Phone User Guide for SIP-T56A Configuring SCA Feature on the IP Phone You can configure a primary account on the IP phone and other alternate accounts on the other IP phones. In a SCA Hybrid Key System scenario, you can automatically assign multiple DSS keys with Line type for a registered shared line on the phone (If auto linekeys feature is enabled).
Page 335 Advanced Phone Features If Auto LineKeys is enabled, you can automatically assign multiple DSS keys with Line type for a registered shared line on the phone. Click Confirm to accept the change.
Page 336 Smart Media Phone User Guide for SIP-T56A To configure the shared line settings and the number of line key on phone A via web user interface: Register the primary account 4603. Click on Advanced, and then select Share Call Appearance from the pull-down list of Shared Line.
Page 337 Advanced Phone Features The default value is 1. In this example, the value is set to 2. Click Confirm to accept the change. The phone A will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field.
Page 338 Smart Media Phone User Guide for SIP-T56A To configure the shared line settings and the number of line key on phone B via web user interface: Register the alternate account 4603_1. (Enter the primary account 4603 in the Register Name field.) Click on Advanced, and then select Share Call Appearance from the pull-down list of Shared Line.
Page 339 Advanced Phone Features The default value is 1. In this example, the value is set to 2. Click Confirm to accept the change. The phone B will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field. Configuring Private Hold Soft Key or Private Hold Key Public hold allows any shared line to retrieve the held call.
Page 340 Smart Media Phone User Guide for SIP-T56A The Private Hold appears in the Selected Softkeys column. Click Confirm to accept the change. Note Configuring the private hold soft key may affect the softkey layout in the Talking state. Contact your administrator for more information.
Page 341: Using Sca Feature On The Ip Phone
Using SCA Feature on the IP Phone This section provides you with detailed information on using the SIP-T56A smart media phone in a SCA Hybrid Key System scenario. In a SCA Hybrid Key System scenario, the status of the line key icon which associates with a shared line will change.
Page 342 Smart Media Phone User Guide for SIP-T56A Barge in an active call  Call Pull  Placing Calls You can have one call or multiple calls on the shared line. To place a call on the shared line: Do one of following: Enter the desired number using the keypad or the dial pad on the touch screen when the phone is idle.
Page 343 You can answer the incoming call on either phone A or phone B. The touch screen of phone A displays the information of the incoming call (e.g., “Incoming call pbx.yealink.com”). Make sure call waiting feature is enabled on phone A. For more information, refer to...
Page 344: Placing A Call On Hold
Smart Media Phone User Guide for SIP-T56A Tap the Answer soft key. Phone A stops ringing. The icon indicators of the line key 2 on phone A and phone B will become and solid indicating that there is an active call on the line key 2. Meanwhile, the icon indicators of the...
Page 345: Retrieving A Held Call
Advanced Phone Features The icon indicators of line key 1 on phone A will become when the shared line call is placed on private hold. The icon indicators of line key 1 on phone B will become when the shared line call is placed on private hold.
Page 346 Smart Media Phone User Guide for SIP-T56A Barging In an Active Call To interrupt the active call on the shared line: If phone A has only one active call, do the following: Long tap the desired line key on phone B.
Page 347 Advanced Phone Features If phone A has more than one call, do the following: Long tap the desired line key on phone B. The list of calls appears on the touch screen of phone B. Tap the item to select the active call. The Cancel, CallPull, NewCall and Barge In soft keys appear when the active call is highlighted.
Page 348 Smart Media Phone User Guide for SIP-T56A Call Pull Call pull feature allows users to retrieve an existing call from another shared phone that is in active or hold status. For example, when there is a call between phone A and phone C, you can use call pull feature on phone B to retrieve this call from phone A.
Page 349: Message
Message Voice Mail You can leave voice mails for someone else using the SIP-T56A smart media phone. You can also access the voice mails that are stored in the voice mailbox. Voice mail is not available on all servers and differs from different servers. Contact your system Note administrator for more information.
Page 350 Smart Media Phone User Guide for SIP-T56A Leaving Voice Mails To leave a voice mail: You can leave a voice mail for someone else when he/she is busy or inconvenient to answer the call. Follow the voice prompt from the system server to leave a voice mail, and then hang up.
Page 351: Message Waiting Indicator (Mwi)
You can tap the account to listen to voice mails. Message Waiting Indicator (MWI) The SIP-T56A smart media phone supports MWI when receiving a new voice mail. If someone leaves you a voice mail, you will receive a message waiting indicator. MWI will be indicated in three ways: a warning tone, an indicator message (including a voice mail icon) on the touch screen, and the power indicator LED slowly flashes red.
Page 352 Smart Media Phone User Guide for SIP-T56A Options Description for MWI service. Mail To use this feature, you should also configure the voice mail number. Note The phone will send SUBSCRIBE messages for MWI service to the account or the voice number MWI service depending on the server.
Page 353 Advanced Phone Features Enter the desired voice mail number in the Voice Mail field. Click Confirm to accept the change. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI To Voice Mail. Note MWI subscription is configurable via web user interface only.
Page 354 Smart Media Phone User Guide for SIP-T56A...
Page 355: Regulatory Notices
Without prior written consent, no organization or individual is permitted to make  any change to the structure or the safety design of the device. Yealink is under no circumstances liable to consequences or legal issues caused by such changes.
Page 356 Smart Media Phone User Guide for SIP-T56A Please do not place heavy objects on the device in case of damageand deformation  caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat dissipation.
Page 357: Appendix A - Time Zones
Appendix A-Time Zones Appendix A - Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time...
Page 358 Smart Media Phone User Guide for SIP-T56A Time Zone Time Zone Name Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) Tonga(Nukualofa) +13:30 Chatham Islands Kiribati...
Page 359 Index Index Call Recording Call Recording Using a Record Key About This Guide Call Transfer Account Management Call Waiting Account Registration Checking Events Activating/Deactivating the Bluetooth Mode Clearing the Navigation History Clock Adding a Contact to the Blacklist Conference Adding a Widget to the Idle Screen Configuration Screen Display Adding Contacts Configuring an Access URL...
Page 360 Smart Media Phone User Guide for SIP-T56A Editing Groups Editing Pictures Making the Phone Discoverable Email Managing Applications and Widgets Email Options Managing Bookmarks Email Widget Managing Running Applications Emergency Number Managing Recorded Audios Ending Calls Manually Connect an Available Wireless...
Page 361 Index Uploading the Custom Picture via Web User Interfaces Reading Emails Using BLF Feature on the Phone Recall Using the Onscreen Keyboard Recent Call In Dialing Using the Phone Keypad and Onscreen Dial Receiving Files via Bluetooth Receiving RTP Stream Using the Touch Screen Recorder Using Intercom Feature on the Phone...

Yealink SIP-T56A User Manual

About this Guide

Table of Contents

Overview

Getting Started

Customizing Your Phone

System Applications

Basic Phone Features

Advanced Phone Features

Regulatory Notices

Appendix A - Time Zones

Quick Links

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Summary of Contents for Yealink SIP-T56A