Dell AE715 User Manual page 20

Headphone jack is
connected, but no sound
is heard
Headphone jack
connected
Distortion could be
heard
External audio source
is connected as music
source
Audio distortion
•
Try changing the music playing
and observe if the same buzzing
noise can be heard
•
Clear any obstructions between
the speaker and the user.
•
When using a 3.5 mm aux-in
cable, check if the aux-in plug is
completely inserted into the jack
of the speaker and of the audio
source.
•
Decrease the volume of the
audio source.
•
Turn the volume level to a lower
setting by pressing the - button.
•
Clean and reseat the cables.
•
Check if the music player or
external audio source is playing
music.
•
Check if the audio source and
the speaker volume are not set
to 0%.
•
Check if the headphone plug is
properly inserted into the
speaker headphone jack.
•
Check if the music file is not
distorted when playing without
the headphone or connected to
a known good headphone.
20