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Digital Cordless Phone with Answering Machine
Model shown is KX-TGD390.
Before initial use, see "Getting Started"
on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please visit our Support page:
www.panasonic.ca/english/support
TGD39xC_(en)_ver021.pdf
1
Operating Instructions
Model No.
KX-TGD390C
KX-TGD392C
KX-TGD393C
KX-TG163CSK
KX-TGD394C
2016/01/25
15:56:50
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Table of Contents
Related Manuals for Panasonic KX-TGD390C
Summary of Contents for Panasonic KX-TGD390C
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Page 1: Operating Instructions
Model shown is KX-TGD390. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please visit our Support page: www.panasonic.ca/english/support... -
Page 2: Table Of Contents
Table of Contents Introduction Useful Information Model composition ........3 Voicemail service ........28 Accessory information ........3 Error messages ..........29 Troubleshooting .........29 Important Information Wall mounting (Charger only) ....32 For your safety ..........5 Industry Canada Notices and other Important safety instructions ......6 information ..........33 For best performance ........6 Warranty .............34... -
Page 3: Introduction
KX-TGD390 KX-TGD392 KX-TGD393 KX-TGD394 Part number KX-TG163SK AC adaptor/PNLV226 Telephone line cord Rechargeable batteries Handset cover Charger – See page 4 for replacement battery information. The handset cover comes attached to the handset. For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:50... -
Page 4: Expanding Your Phone System
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number/Specifications Rechargeable HHR-4DPA batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Expanding your phone system Handset (optional): KX-TGDA20C You can expand your phone system by registering optional handsets (6 max.) to a single base... -
Page 5: Important Information
R The AC adaptor is used as the main waves emitted from this product may cause disconnect device. Ensure that the AC such devices to malfunction resulting in an outlet is installed near the product and is accident. easily accessible. For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 6: Important Safety Instructions
R Operating the product near electrical Please call 1-800-8-BATTERY appliances may cause interference. Move (1-800-822-8837) for information on how to away from the electrical appliances. recycle this battery. For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 7: Other Information
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % have reduced noise and interference when relative air humidity (dry) used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil TIA-1083 For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 8: Getting Started Setting Up
Battery level High Medium Needs charging. Empty Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 10 hours max. Not in use (standby) 6 days max. If eco mode is on. For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 9: Controls
– MCN CID (Caller ID): View the caller list. Base unit H I J K Charge contacts N (Repeat) MjN/MkN (VOLUME: Volume up/down) N (LOCATOR) Speaker MERASEN ANSWER ON/OFF indicator MANSWER ON/OFFN N (PLAY/STOP) Message indicator Speaker N (Skip) N (TALK) For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 10: Display Icons
Someone is using the line. MMENUN#302 MbN: “Yes” a MSELECTN Record a greeting message. a MSTOPN a MOFFN Language settings Display language Other settings MMENUN#110 Dialing mode MbN: Select the desired setting. a MSAVEN a MOFFN MMENUN#120 For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... - Page 11 Getting Started MbN: Select the desired setting. a MSAVEN a MOFFN For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51...
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Page 12: Making/Answering Calls
Temporary handset ringer off: Press M receive a call while on the phone, you will hear a call waiting tone. If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 13: Intercom
M N to return to the outside call. To complete the transfer: Press MOFFN. To establish a conference call: MMENUN a MbN: “Conf.” a MSELECTN R To leave the conference, press MOFFN. For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 14: Phonebook
Finding and calling from a To store the name, continue from step 3, phonebook entry “Editing entries”, page 15. or MFN Storing caller information to the MbN: Select the desired entry. phonebook MCN CID For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 15: Speed Dial
MMENUN in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding * (TONE) to the beginning of phone numbers you wish to chain dial (page 14). For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 16: Making A Call
Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN a MOFFN Making a call Press and hold the desired speed dial key (1 to 9). a M For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 17: Programming
<4 rings> 2-7 rings Recording time <3 min> #305 1 min Greeting only Remote code <111> #306 Screen call <On> #310 Answer on – – #327 – Answer off – – #328 – For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... - Page 18 – Time adjustment Manual Talking Caller ID Handset <On> #162 #G162 Base unit <Off> Handset name – – #104 Call block – – #217 First ring <On> #173 #240 Block w/o num <Off> For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51...
- Page 19 Main menu: “Customer support” Operation Code Page Displaying customer support Web address. #680 – This menu is not displayed when scrolling through the display menus. It is only available in direct command code. For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51...
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Page 20: Alarm
R If you have set the alarm, the alarm sounds “Off” (page 21). even if the night mode is turned on. Important: Turning night mode on/off R Blocked calls are logged in the caller list. MMENUN#238 For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 21: Other Programming
Enter the desired name. calls. MSAVEN MMENUN#240 MbN: Select the desired setting. a MbN: Select the desired setting. a MSELECTN 2 times a MOFFN MSAVEN a MOFFN For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 22: Registering A Handset To The Base Unit
Press MOKN, then wait until a long beep sounds. Deregistering a handset MMENUN#131 R All handsets registered to the base unit are displayed. MbN: Select the handset you want to cancel. a MSELECTN MbN: “Yes” a MSELECTN a MOFFN For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:51... -
Page 23: Caller Id Service
R Caller ID service has a limit of how many while keeping the 1st call characters can be displayed. If the caller’s on hold. name is too long, the unit may not be able to display or announce the entire name. For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:52... -
Page 24: Caller List
When you hear a call waiting tone during an outside call, press MFLASHN. R The option menu is displayed. MbN: Select the desired option. a MSELECTN R After selecting “Answer”, “Hold”, or “Conference”, you can select For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:52... -
Page 25: Answering System
Press MSTOPN to stop recording.a MOFFN use. Using a pre-recorded greeting Using the handset message When new messages have been recorded, Select “Greeting only” in step 2 of “New message” is displayed. “Caller’s recording time”, page 27. For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:52... -
Page 26: Remote Operation
Note: Press MPAUSEN during playback. R If you do not press any dial keys within 10 MbN: “Call back” a MSELECTN seconds after a voice guidance prompt, the unit disconnects your call. For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:52... -
Page 27: Answering System Settings
“Caller’s recording time”, page 27. Answering system settings Call screening While a caller is leaving a message, you can listen to the call through the handset’s speaker. MMENUN#310 MbN: Select the desired setting. a MSAVEN a MOFFN For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:52... -
Page 28: Useful Information
R If the handset still indicate there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset beeps. For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:52... -
Page 29: Error Messages
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset has not been registered to the base unit. Register the handset (page 22). For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:52... -
Page 30: Battery Recharge
R The ringer volume is turned off. Adjust the ringer volume (page 12, 18). R Night mode is turned on. Turn it off (page 20). I cannot make a call. R The dialing mode may be set incorrectly. Change the setting (page 10). For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:52... - Page 31 R Your phone service provider’s voicemail service may be answering your calls before the unit’s answering system can answer your calls. Change the unit’s number of rings setting (page 27) to a lower value, or contact your phone service provider. For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:52...
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Page 32: Wall Mounting (Charger Only)
R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Drive the screws ( ) (not supplied) into the wall. 27.2 mm (1 inches) For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:52... -
Page 33: Industry Canada Notices And Other Information
Privacy of communications may not be ensured when using this telephone. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the For assistance, visit www.panasonic.ca/english/support TGD39xC_(en)_ver021.pdf 2016/01/25 15:56:52... -
Page 34: Warranty
The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty... -
Page 35: Index
Index Intercom: 13 Key tone: 19 Index Line mode: 19 Additional handset: 4 Making calls: 12 Alarm: 20 Mute: 12 Answering calls: 12 Night mode: 20 Answering system Pause: 12 Call screening: 27 Phonebook: 14 Erasing messages: 25, 26, 27 Privacy mode: 19 Greeting message: 25 Redialing: 12... - Page 36 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2016 Printed in Malaysia *PNQX8061ZA* *PNQX8061ZA* PNQX8061ZA TT0116MU0 TGD39xC_(en)_ver021.pdf...
Need help?
Do you have a question about the KX-TGD390C and is the answer not in the manual?
Questions and answers
DO YOU HAVE A SIMILAR MODEL THAT DOES NOT REQUIRE BATTERIES
How do I mute a call when there is no mute button?
To mute a call on the Panasonic KX-TGD390C when there is no dedicated mute button, press MMENUN during the call, then select "Hold" using the navigation key (MbN) and press MSELECTN. This will place the call on hold, effectively muting it. To resume the call, press M N (TALK).
This answer is automatically generated
How do I get the date and time to show up on the screen?
To set the date and time on the Panasonic KX-TGD390C:
1. Press MMENUN and enter #101.
2. Enter the current month, date, and year using two digits for each (e.g., July 15, 2016 → 07 15 16).
3. Press MOKN.
4. Enter the current hour and minute using two digits for each (12-hour format) (e.g., 9:30 → 09 30).
5. Press \* to select AM or PM.
6. Press MSAVEN, then MOFFN to exit.
This answer is automatically generated
How do I get out of CONF?
Cant recive any message recored
The Panasonic KX-TGD390C may be unable to receive recorded messages due to the following reasons:
1. Full Memory – The answering machine's message storage may be full, preventing new messages from being recorded.
2. Greeting Setting – If the unit is set to "Greeting only," it will not record messages.
3. Power Failure – A power outage may disable the answering system.
4. Battery Issues – If the handset batteries need recharging or have failed, the answering system may not function properly.
5. Voicemail Service Conflict – If voicemail service from the phone provider is enabled, it may override the answering machine.
Checking these factors and adjusting the settings accordingly can help resolve the issue.
This answer is automatically generated
We have purchased a new Panasonic hand held phone & want to delete everything on the old phone . Please give us step by step instructions.
To delete all data on a Panasonic KX-TGD390C phone, you should erase private/confidential information such as phonebook or caller list entries before disposing of, transferring, or returning the device. However, the manual does not provide a specific factory reset procedure. You may need to check the settings menu or contact Panasonic support for detailed instructions.
This answer is automatically generated
How can I increase the number of rings to more than 4 before the recorded message comes on?
To increase the number of rings before the recorded message activates on a Panasonic KX-TGD390C, follow these steps:
1. Press MENU on the handset.
2. Enter #211.
3. Use the navigation keys (▲ or ▼) to select the desired number of rings (2 to 7 rings or "Toll saver").
4. Press SAVE.
5. Press OFF to exit.
This will adjust the number of rings before the answering system picks up the call.
This answer is automatically generated
How to turn off the mute on the handset
Turning off night mode
To turn off night mode on the Panasonic KX-TGD390C, follow these steps:
1. Press MMENUN.
2. Enter #238.
3. Follow the on-screen instructions to turn night mode off.
This answer is automatically generated
Turn off night mode
To turn off night mode on the Panasonic KX-TGD390C, follow these steps:
1. Press MENU.
2. Enter #238.
3. Select the desired setting to turn night mode Off.
4. Press SAVE or OK to confirm.
Night mode will now be disabled.
This answer is automatically generated