Troubleshooting - Atlantic Ultraviolet Mighty Pure MP36C Owner's Manual

11. Reposition Ultraviolet Monitor on probe body and tighten set screws.
12. Restore power to the water purifier and ultraviolet monitor. If after the cleaning of the quartz rod, there is still no significant
improvement in the ultraviolet intensity, as shown on the intensity meter, proceed to the "Troubleshooting" section.

TROUBLESHOOTING

Always disconnect power to the water purifier before performing any service or maintenance.
IMPORTANT: This unit is to be serviced ONLY by qualified, and appropriately licensed, personnel.
Problem
Purifier not operating
Water leaking from purifier
Poor purifier disinfection performance
AND/OR Low UV intensity (As
indicated on optional GUARDIAN
Ultraviolet Monitor)
Table 2 - Troubleshooting
Possible Cause
No electrical power
Cracked or broken quartz sleeve
Quartz sleeve sealing O-Ring(s) worn,
damaged
Poor, or loose, connections or fittings
Quartz sleeve fouled
Sensor Probe, if equipped, lens or quartz
rod fouled
Germicidal lamp output depreciating
™
Germicidal lamp not functioning
Low input voltage
Change in water quality
Corrective Action
Verify that the purifier is connected to a live
power source.
Shut down purifier, drain, and replace quartz
sleeve. See "Quartz Sleeve Installation or
Replacement" in the "Maintenance" section.
Shut down purifier, drain, and remove static
gland nut, replace sealing O-Ring. See "Quartz
Sleeve Installation or Replacement" in the
"Maintenance" section.
Tighten suspect connection or fitting; or shut
down purifier, drain, and remove fitting or
connection. Clean threads; reapply thread sealing
tape and reinstall.
Clean quartz sleeve, see "Quartz Sleeve
Cleaning" in the "Maintenance" Section.
Clean lens or Quartz Rod, see "Optional
Ultraviolet Monitor Sensor Probe Cleaning" in
the "Maintenance" section.
Replace lamp, as it nears its end of life (EOL).
See "Lamp Installation or Replacement" in the
"Maintenance" section.
Replace lamp. See "Lamp Installation or
Replacement" in the "Maintenance" section.
Verify input voltage to purifier.
Have water tested to confirm that it does not
exceed maximum recommended concentration
levels for use with this purifier.
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