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Trouble shooting
en
3Trouble shooting
If a fault occurs, there is often a simple explanation.
T r o u b l e s h o o t i n g
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
If a meal does not turn out exactly as you wanted,
Tip:
refer to the "Tested for you in our cooking studio"
section.Here, you will find plenty of cooking tips and
notes.
Rectifying faults yourself
You can often easily rectify technical faults on the
appliance yourself.
Fault
The appliance does not work.
"Sprache Deutsch" appears on the
display.
The time does not appear when the
appliance is switched off.
The appliance does not heat up; the
m symbol lights up on the display.
The rotary selector has fallen out of
the support in the control panel.
The rotary selector can no longer be
turned easily.
The appliance cannot be started
After switching on an operating mode,
a message is shown on the display
which indicates that the temperature
is too high
The appliance prompts you to descale
without the counter appearing before-
hand
Buttons flash
Liquid in the evaporator dish has fully
evaporated, even though the water
tank is full
24
Possible cause
Faulty fuse.
Power cut
Power cut
Basic setting is changed.
Demo mode is activated in the
basic settings.
The rotary selector has been
accidentally disengaged.
There is dirt under the rotary
selector.
The appliance door is not fully
closed
The appliance is not switched
off
The appliance has not cooled
down sufficiently
The set water hardness range
is too low
Normal occurrence caused by
condensation behind the con-
trol panel
The water tank has not been
inserted properly
The feed line to the water
tank is blocked
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
If a dish does not turn out exactly as you wanted, you
can find many tips and instructions for preparation at
the end of the operating manual.
Notes/remedy
Check the circuit breaker in the fuse box.
Check whether the kitchen light or other kitchen appliances are working.
Reset the language and the time.
Change the basic setting for the clock display.
Briefly disconnect the appliance from the mains (switch off the circuit breaker
in the fuse box) and then deactivate demo mode in the basic settings within 3
minutes.
The rotary selector can be removed. Simply place the rotary selector back in
its support in the control panel and push it in so that it engages and can be
turned as usual.
The rotary selector can be removed. To disengage the rotary selector, simply
remove it from the support. Alternatively, press on the outer edge of the rotary
selector so that it tips and can be picked up easily.
Carefully clean the rotary selector and its support on the appliance using a
cloth and soapy water. Dry with a soft cloth. Do not use any sharp or abrasive
materials. Do not soak or clean in the dishwasher.
Do not remove the rotary selector too often so that the support remains sta-
ble.
Close the appliance door
Switch the appliance off and back on again
Allow the appliance to cool down and switch the operating mode on again
Carry out descaling
Check the set water hardness range and adjust it, if necessary
As soon as the condensation has evaporated, the buttons no longer flash
Push in the water tank completely until you feel it engage
Descale the appliance
Check the set water hardness range and change it, if necessary
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