Whale Heating System - Troubleshooting - elddis AUTOQUEST Owner's Handbook Manual

HOW TO USE YOUR MOTORHOME'S EQUIPMENT

Whale Heating System - Troubleshooting

The Whale Space Heater and Whale Water Heater are equipped with an electronic diagnostic
system which will detect fault conditions ranging from poor gas or d.c. supply to internal heater
malfunctions. In the unlikely event of a failure, the Diagnostic LED will light red.
Whale Space Heater - Fault Finding
If the Space Heater diagnostic LED is lit as shown:-
Press and
The number of bars that light on the Temperature Gauge indicate the fault code, e.g. 1 bar lit
equals fault code 1, 2 bars lit equals fault code 2 etc.
Check gas supply making sure that there is gas in the bottle and no blockage in the gas line.
Ensure that propane is used at temperatures below +5°C. Clear lockout as described.
Number
of Bars
Lit
1
2
3
Combustion
4
5
Internal fault
Solid
together to identify the problem.
Fault
Check gas supply making sure that there is gas in
No flame
the bottle and no blockage in the gas line. Ensure
detected
that propane is used at temperatures below +5°C.
clear lockout as described.
Check the air ducts and vents are not blocked or
Overheat
restricted. Whale recommends that you wait at
least 5 to 10 minutes to allow the Space Heater to
cool before clearing lockout as described.
Minimum operating voltage is 10V, maximum is
Low/high
15V, when measured at the Space Heater. Check
voltage
battery voltage. If between 10V and 15V, check
supply
connections between Space Heater and battery.
Check alternator or external battery charging. Clear
lockout as described.
Check combustion air inlet flue and exhaust flue
for blockages. Clear lockout as described.
air fault
Other/
Attempt to clear lockout as described. If this fails,
contact Whale Support on +44 (0)845 217 2933.
Two faults have occurred at the same time OR at
General
least five or more lockout clearing attempts have
fault
been unsuccessful. Clear lockout by pressing the
red Reset Button on the Space Heater, as
described.
HEATING
Remedy
9-17