Page 1: User Guide
User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 Names of Major Features..........................8 1. What You Can Do with This Machine Searching by What You Want to Do........................9 Reducing my Costs............................9 Using Scanned Files on the Computer.......................
Page 4 How to Use Each Application......................... 51 How to Use Each Application........................51 Registering Functions in a Program.........................52 Example of Programs...........................54 Turning On/Off the Power..........................57 Turning On the Main Power........................57 Turning Off the Main Power........................57 Logging In the Machine...........................59 When the Authentication Screen is Displayed..................59 User Code Authentication Using the Control Panel..................
Page 5 Changing the Number of Sets........................81 Storing Data in the Document Server......................83 4. Print Quick Install..............................85 Displaying the Printer Driver Properties......................86 Standard Printing..............................87 When Using the PCL 6 Printer Driver......................87 Printing on Both Sides of Sheets........................88 When Using the PCL 6 Printer Driver......................88 Types of Two-sided Printing........................
Page 6 Checking a Stored File Selected from the List..................109 Specifying the File Type..........................111 Procedure for Specifying the File Type....................111 Specifying Scan Settings..........................113 Procedure for Specifying Scan Settings....................113 6. Document Server Storing Data..............................115 Printing Stored Documents..........................117 7.
Page 7 9. Troubleshooting When a Status Icon Is Displayed........................175 When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing............. 177 When the Machine Makes a Beeping Sound.....................179 When You Have Problems Operating the Machine...................180 When Multiple Functions Cannot Be Executed Simultaneously............186 Messages Displayed When You Use the Copy/Document Server Function...........
Page 8: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 9: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DRC101 The following information is region-specific.
Page 10: Names Of Major Features
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • LCIT RT4020 Large Capacity Tray (LCT) • 8 × 14 PAPER SIZE TRAY TYPE M2 Extension unit • LCIT RT4050 Wide Large Capacity Tray (Wide LCT) •...
Page 11: What You Can Do With This Machine
1. What You Can Do with This Machine You can search for a description by what you want to do. Also, this machine's distinctive functions are explained. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy)
Page 12: Using Scanned Files On The Computer
1. What You Can Do with This Machine Using Scanned Files on the Computer BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan. Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan.
Page 13: Registering Destinations
Searching by What You Want to Do Registering Destinations CAY062 Using the control panel to register destinations in the Address Book See "Procedure for registering a destination in the address book manually", Scan. Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions.
Page 14 1. What You Can Do with This Machine Registering frequently-used settings as initial settings (Program as Defaults) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print. Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the [Printing Preferences] Dialog Box", Print.
Page 15: What You Can Do With This Machine
What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DRC141 • You can add shortcuts to often used programs to the [Home] screen. The programs can be recalled easily by pressing the shortcut icons.
Page 16: Making Copies Using Various Functions
1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server.
Page 17: Printing Data Using Various Functions
What You Can Do with This Machine See "Copying onto Various Types of Paper", Copy/ Document Server. • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server. Printing Data Using Various Functions CJQ614 •...
Page 18: Connecting Two Machines For Copying
1. What You Can Do with This Machine CUM004 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. •...
Page 19: Using The Scanner In A Network Environment
What You Can Do with This Machine CJQ101 • You can complete large volume copy runs in shorter time. • Even if one machine runs out of paper, or stops because of a paper jam, the other machine can still continue to finish the job.
Page 20: Embedding Text Information In Scanned Files
1. What You Can Do with This Machine See "Basic Procedure When Using Scan to Folder", Scan. • You can use Web Services on Devices (WSD) to send scan files to a client computer. See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan. Embedding Text Information in Scanned Files You can extract text information from a scanned document and embed it in the file without using a computer.
Page 21: Preventing Information Leakage (Security Functions)
What You Can Do with This Machine Preventing Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization.
Page 22: Monitoring And Setting The Machine Using A Computer
1. What You Can Do with This Machine xxx@xxx.xxx 600 dpi 600 dpi xxx@xxx.xxx CUL004 • You must set up and configure a Windows server to use the distributed scan management system. This system is supported by Windows Server 2008 R2 or later. •...
Page 23: Preventing Unauthorized Copying
What You Can Do with This Machine You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
Page 24 1. What You Can Do with This Machine • For details, see the printer driver Help. • For details about this function in the copier mode, see "Preventing Unauthorized Copies", Copy/ Document Server. • For details about this function in the printer mode, see "Printing Documents That Are Not Authorized for Duplication", Print.
Page 25: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view DRC106 1.
Page 26 2. Getting Started 4. Front cover Open to change toner cartridges. 5. Drawer Pull out the drawer when a paper jam occurs. 6. Paper trays (Trays 1–3) Load paper here. Tray 1 is a tandem tray where paper on the left side automatically moves to the right when paper there has run out.
Page 27 Guide to Names and Functions of Components 2. ADF's extender Pull this extender to support large paper. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Extender Pull this extender out when loading sheets larger than A4 , 8 ×...
Page 28: Guide To Functions Of The Attention Light
2. Getting Started Guide to Functions of the Attention Light This section introduces functions of the attention light. • Do not push or pull the attention light when installed to the machine. Doing so may result in damage or malfunction of the attention light or the machine. CUV121 The attention light notifies the user by light when there is a paper jam or no paper is left.
Page 29 Guide to Names and Functions of Components Lamp Status The top lamp flashes yellow. Warning (Example) • Toner has nearly run out. • Waste toner bottle is nearly full. • Paper has nearly run out. Read the message on the display panel, and then take appropriate action.
Page 30: Guide To Functions Of The Machine's Options
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options DRC969 1. Copy tray If you select this as the output tray, copied/printed paper is delivered here face down. 2. Multi bypass banner sheet tray Allows you to load paper that has a horizontal length of 487.8 mm (19.21 inches) or longer in the bypass tray.
Page 31 Guide to Functions of the Machine's Options 5. Extension unit Attached to the LCT and holds 2,500 sheets of B4 JIS , A4 , 8 × 14 , or 8 × 11 paper. 6. Large capacity tray (LCT) Holds up to 4,400 sheets of paper. 7.
Page 32 2. Getting Started • Finisher upper tray • Finisher shift tray • Finisher booklet tray Copies can be punched if the optional punch unit is installed on the finisher. 18. Output jogger Jogs the sheets delivered to the finisher shift tray. 19.
Page 33 Guide to Functions of the Machine's Options Removing prints from Finisher SR4120 or Booklet Finisher SR4130 during printing This section describes how to suspend a large copy or print job when using Finisher SR4120 or Booklet Finisher SR4130 with the cooling fan unit installed. Depending on the image you are copying or printing, prints might not stack properly.
Page 34 2. Getting Started Press the [Suspend / Resume] key. DRC113 1. [Suspend / Resume] key Remove the stack of paper from the finisher shift tray. DRC114 Press the [Suspend / Resume] key to restart the print. • You can suspend printing only when the finisher shift tray is selected as the output tray. When using the Z-fold function with Finisher SR4120 or Booklet Finisher SR4130 and Multi-folding unit To use the Z-fold function, you must attach the Z-fold support tray.
Page 35 Guide to Functions of the Machine's Options *1 The back of the Z-fold support tray 1 is embossed with "1". DPZ170 • Z-fold support tray 2 When the paper size is A5, A6, or B6 JIS, attach the Z-fold support tray 2 *2 The back of the Z-fold support tray 2 is embossed with "2".
Page 36 2. Getting Started 2. Remove the stack of paper from the finisher shift tray. 3. Attach the Z-fold support tray 3 *3 The back of the Z-fold support tray 3 is embossed with "3". Z-fold support tray 3 CNM015 Attach the Z-fold support tray 3 by inserting the two protrusions on its underside into the holes on the finisher shift tray.
Page 37 Guide to Functions of the Machine's Options CVF026 3. Close the front cover of multi-folding unit. When you have finished using the Z-fold support tray for multi-folding unit, open the front cover of the multi-folding unit and re-attach the tray to its stowage hook. When using the Z-fold function with Finisher SR5070 or Booklet Finisher SR5080 and Multi-folding unit To use the Z-fold function, you must attach the Z-fold support tray.
Page 38 2. Getting Started CVF025 2. Attach the Z-fold support tray for multi-folding unit in the slope of the folding unit tray so that it is flush against the end fence. CVF026 3. Close the front cover of multi-folding unit. When you have finished using the Z-fold support tray for multi-folding unit, open the front cover of the multi-folding unit and re-attach the tray to its stowage hook.
Page 39 Guide to Functions of the Machine's Options Pull the extender of the finisher shift tray out. DRC121 Attach the thin paper support tray by setting its protrusions onto the back fence of the finisher shift tray. DRC122 Press the [Suspend / Resume] key to restart the print. Precautions for using Finisher SR4120 or Booklet Finisher SR4130 •...
Page 40 2. Getting Started • Do not hit the finisher (for instance, do not hit the surface of the finisher repeatedly to arrange stacks of paper neatly).
Page 41: Guide To The Names And Functions Of The Machine's Control Panel
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel DRC139 1. Display panel Displays keys for each function, operation status, or messages. See page 43 "How to Use the [Home] Screen".
Page 42 2. Getting Started • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on. See "Changing the Default Functions of the Initial Screen", Convenient Functions. 4. [Interrupt] key Press to make interrupt copies.
Page 43 Guide to the Names and Functions of the Machine's Control Panel 18. Number keys Use to enter the numbers for copies and data for the selected function. 19. Function keys No functions are registered to the function keys as a factory default. You can register often used functions and programs.
Page 44: Changing The Display Language
2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. Press the [Language] key until the language you want to display appears. CUV112...
Page 45: How To Use The [Home] Screen
How to Use the [Home] Screen How to Use the [Home] Screen • You cannot switch modes in any of the following situations: • While scanning an original using the scanner function • When accessing User Tools / Inquiry • During interrupt copying •...
Page 46 2. Getting Started You can add shortcuts to frequently used programs to the [Home] screen. The program shortcuts appear on the [Home] screen. The programs can be recalled easily by pressing the shortcuts. To display the [Home] screen, press the [Home] key. If the [Home] screen does not appear, press the icon at the upper right corner of the screen to switch to the menu screen.
Page 47 How to Use the [Home] Screen 3. Estimated time Indicated by the time estimated to complete the job at the top of the currently displayed job list. 4. [Maintenance Info] Press to display the [Maintnc./Inquiry/Mach. Info] tab on the [Check Status] screen. 5.
Page 48: Adding Icons To The [Home] Screen
2. Getting Started 17. [Address Book Management] Press to display the Address Book. For details about how to use the Address Book, see "Address Book", Connecting the Machine/ System Settings. • When an embedded software application is installed, a function icon for the application is displayed on the [Home] screen.
Page 49 How to Use the [Home] Screen Press the [Program] key. CUP001 Press [Program to Home]. Select the number of the program you want to register as a shortcut. Press [Yes]. Press [Exit]. • next to a program means that its shortcut is registered in the [Home] screen. •...
Page 50 2. Getting Started Adding icons to the [Home] screen using the User Tools In the following procedure, a shortcut to a copier program is registered to the [Home] screen. Press the [User Tools] key. CUV110 Press [Edit Home]. Press [Add Icon].
Page 51 How to Use the [Home] Screen Press the [Program] tab. Make sure that [Copier Program] is selected. Select the program you want to add. Specify the position where [Blank] is displayed.
Page 52 2. Getting Started Press [OK]. Press the [User Tools] key. • Press on the upper-right corner of the screen to check the position on the simple screen.
Page 53: How To Use Each Application
How to Use Each Application How to Use Each Application How to Use Each Application The display panel shows the operation status, messages, and function menus. The function items displayed serve as selector keys. You can select or specify an item by lightly pressing them.
Page 54: Registering Functions In A Program
2. Getting Started Registering Functions in a Program The number of programs that can be registered is as follows: • Copier: 25 programs • Document Server: 25 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Color mode, original type, density, Original Settings, paper tray, Store File (except for User Name, File Name, and Password), Auto Reduce / Enlarge, Create Margin, ID Card Copy,...
Page 55 Registering Functions in a Program Press the [Program] key. CUP001 Press [Program]. Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • You can enter up to 34 characters for a program name. •...
Page 56: Example Of Programs
2. Getting Started • Folder destinations that have protection codes cannot be registered to a program of the scanner mode. • Programs are not deleted by turning the power off or by pressing the [Reset] key unless the program is deleted or overwritten. •...
Page 57 Registering Functions in a Program Program name Program description Effect Stamping Specify [User Stamp] in [Edit / You can stamp the name of your corporate name Color]. company on copies of working or copy architectural drawings. Your company name needs to be pre- registered in the machine.
Page 58 2. Getting Started Program name Program description Effect Digital signature In [Send File Type / Name], specify You can add a digital signature to scan [PDF] in [File Type], and also an important document such as a specify [Digital Signature]. contract, so that any data tampering can be detected.
Page 59: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the left side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up.
Page 60 2. Getting Started • Do not hold down the main power switch while turning off the main power. Doing so forcibly turns off the machine's power and may damage the hard disk or memory and cause malfunctions. Open the main power switch cover, and push the main power switch. The main power indicator goes out.
Page 61: Logging In The Machine
Logging In the Machine Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password.
Page 62: Logging Out Using The Control Panel
2. Getting Started Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.
Page 63: Placing Originals
Placing Originals Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
Page 64 2. Getting Started DRC167 1. Sensors 2. Original guide Adjust the original guide to the original size. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. DRC168 1.
Page 65: Copy
3. Copy This chapter describes the basic procedure for making copies. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
Page 66 3. Copy Enter the number of copies with the number keys. The maximum copy quantity that can be entered is 9999. Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF.
Page 67: Auto Reduce / Enlarge
Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
Page 68: Procedure For Auto Reduce / Enlarge
3. Copy Procedure for Auto Reduce / Enlarge Press [Auto Reduce / Enlarge]. Select the paper size. Place the originals, and then press the [Start] key.
Page 69: Duplex Copying
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
Page 70: Procedure For Duplex Copying
3. Copy Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom For details about how to use the Copier function, see page 68 "Procedure for Duplex Copying". Procedure for Duplex Copying Press [Dup./Combine/Series]. Make sure that [Duplex] is selected. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the...
Page 71: Specifying The Original And Copy Orientation
Duplex Copying Press [Original Orientation]. Select the original orientation, and then press [OK] twice. Place the originals, and then press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper.
Page 72 3. Copy Select [Top to Top] or [Top to Bottom] for [Copy:]. Press [OK].
Page 73: Combined Copying
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 74: One-Sided Combine
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.
Page 75 Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. For details about how to use the Copier function, see page 73 "Procedure for one-sided combine". Procedure for one-sided combine Press [Dup./Combine/Series].
Page 76: Two-Sided Combine
3. Copy Two-Sided Combine Combines various pages of originals onto two sides of one sheet. CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with 2 pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with 4 pages per side.
Page 77 Combined Copying Procedure for two-sided combine Press [Dup./Combine/Series]. Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy:], and then press [OK]. Under [Combine:], specify the number of originals to be combined.
Page 78: Copying Onto Custom Size Paper
3. Copy Copying onto Custom Size Paper Sizes of paper that can be fed from the bypass tray are as follows: • When the multi bypass banner sheet tray or the banner sheet guide tray is installed: Horizontal length: 139.7–700.0 mm (5.50–27.55 inches), vertical length: 90.0–330.2 mm (3.55–13.00 inches) •...
Page 79 Copying onto Custom Size Paper Press [Custom Size]. Enter the horizontal size with the number keys, and then press [ ]. Enter the vertical size with the number keys, and then press [ ]. Press [OK] twice. Place the originals, and then press the [Start] key.
Page 80: Copying Onto Envelopes
3. Copy Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray, paper trays, or the wide LCT. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see "Recommended Paper Sizes and Types", Paper Specifications and Adding Paper.
Page 81: Procedure For Copying Onto Envelopes From The Bypass Tray
Copying onto Envelopes Procedure for Copying onto Envelopes from the Bypass Tray Load the envelopes face up in the bypass tray. The bypass tray ( ) is automatically selected. Press the [ ] key. Press [Paper Size]. Specify the envelope size, and then press [OK]. Press [Paper Type].
Page 82: Sort
3. Copy Sort The machine assembles copies as sets in sequential order. Depending on your model and which options are installed on it, some of these functions might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started. •...
Page 83: Procedure For Sort
Sort Procedure for Sort Press [Finishing]. Press [Finisher]. Select [Sort] or [Rotate Sort], and then press [OK]. Enter the number of copy sets using the number keys. Place the originals. To confirm the type of finishing, press the [Sample Copy] key. Press the [Start] key.
Page 84 3. Copy Procedure for changing the number of sets While "Copying..." is displayed, press the [Stop] key. Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.
Page 85: Storing Data In The Document Server
Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen.
Page 86 3. Copy...
Page 87: Print
4. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
Page 88: Displaying The Printer Driver Properties
4. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Page 89: Standard Printing
Standard Printing Standard Printing • Duplex printing is selected as the default setting. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
Page 90: Printing On Both Sides Of Sheets
4. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The paper types that can be printed on both sides are as follows: • Plain, Recycled, Letterhead, Preprinted, Prepunched, Yellow, Green, Blue, Ivory, Orange, Pink, Red, Gray, Coated Paper: Gloss Print, Coated (Glossy), Coated (Matte), Metallic/ Pearl, Synthetic, Textured When Using the PCL 6 Printer Driver...
Page 91: Combining Multiple Pages Into Single Page
Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the menu button of the application you are using, and then click [Print].
Page 92 4. Print From Left to Right/Top to From Right to Left/Top to Orientation Bottom Bottom Landscape 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...
Page 93: Printing On Envelopes
Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. About how to load envelopes, see Paper Specifications and Adding Paper for details. Press the [Paper Setting] key.
Page 94 4. Print When using the PCL 6 printer driver Click the menu button of the application you are using, and then click [Print]. Select the printer you want to use. Click [Preferences]. In the "Document Size:" list, select the envelope size. In the "Input Tray:"...
Page 95: Saving And Printing Using The Document Server
Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly.
Page 96: Managing Documents Stored In Document Server
4. Print If the folder is protected by a password, enter the password in the "Folder Password:" box. Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see "Printing Stored Documents", Copy/ Document Server.
Page 97: Scan
5. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan, and confirm the details of the destination computer.
Page 98: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information
5. Scan Press the [Folder] tab. Place originals. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], press [Full Color: Text / Photo] in the [Original Type] tab, and then press [OK].
Page 99 Basic Procedure When Using Scan to Folder Confirm the name of the computer. The computer's name is displayed under [Host Name]. You can also confirm the IPv4 address. The address displayed under [IPv4 Address] is the IPv4 address of the computer. Enter the command "set user", and then press the [Enter] key.
Page 100: Registering An Smb Folder
5. Scan Click [OK]. Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in Step 2, and then click [Properties].
Page 101 Basic Procedure When Using Scan to Folder Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
Page 102 5. Scan Check that [SMB] is selected. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network. For details about how to specify the path manually, see page 100 "Locating the SMB folder manually".
Page 103: Deleting An Smb Registered Folder
Basic Procedure When Using Scan to Folder If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. Press [OK].
Page 104: Entering The Path To The Destination Manually
5. Scan Press [Folder]. Press the protocol which is not currently selected. A confirmation message appears. Press [Yes]. Press [OK]. Press the [User Tools] key. Entering the Path to the Destination Manually For details about how to use the Scanner function, see page 102 "Procedure for entering the path to the destination manually".
Page 105 Basic Procedure When Using Scan to Folder Press [OK]. Press [Connection Test]. A connection test is performed to check whether the specified shared folder exists. If the message "Connection with PC has failed. Check the settings." appears, see "Troubleshooting When You Use the Scanner Function", Troubleshooting. Check the connection test result, and then press [Exit].
Page 106: Basic Procedure For Sending Scan Files By E-Mail
5. Scan Basic Procedure for Sending Scan Files by E- mail For details about how to use the Scanner function, see page 104 "Basic Procedure for Sending Scan Files by E-mail". Basic Procedure for Sending Scan Files by E-mail Press the [Home] key on the control panel. CUV108 Press the [Scanner] icon on the screen.
Page 107: Registering An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail • Press [Scan Settings], press [Full Color: Text / Photo] in the [Original Type] tab, and then press [OK]. • Press [Original Feed Type], press [2 Sided Original], and then press [OK]. •...
Page 108 5. Scan Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
Page 109: Deleting An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail Press the [User Tools] key. Deleting an E-mail Destination Press the [Home] key on the lower left of the control panel. Press the [Address Book Management] icon on the [Home] screen. Check that [Program / Change] is selected. Select the name whose e-mail address you want to delete.
Page 110: Basic Procedure For Storing Scan File
5. Scan Basic Procedure for Storing Scan File • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
Page 111: Checking A Stored File Selected From The List
Basic Procedure for Storing Scan File If necessary, specify the stored file's information, such as [User Name], [File Name], [Password], and [Select Folder]. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name.
Page 112 5. Scan Press [Preview].
Page 113: Specifying The File Type
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Page 114 5. Scan If the File Type is set to [PDF], configure PDF File Setting as required. Press [OK].
Page 115: Specifying Scan Settings
Specifying Scan Settings Specifying Scan Settings For details about how to use the Scanner function, see page 113 "Procedure for Specifying Scan Settings". Procedure for Specifying Scan Settings Press [Scan Settings]. Specify resolution, scan size, and other settings, as required. For details about individual scan setting items, see "Scan Settings", Scan.
Page 116 5. Scan...
Page 117: Document Server
6. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 118 6. Document Server Press the [Home] key on the control panel. CUV108 Press the [Document Server] icon on the screen. If the [Document Server] icon does not appear, press the icon at the upper right corner of the screen to switch to the menu screen. Press [To Scanning Screen].
Page 119: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Output], [Finisher], [Folding Unit]) • [Cover/Slip Sheet] ([Front Cover], [Back Cover], [Designate/Chapter], [Slip Sheet]) •...
Page 120 6. Document Server...
Page 121: Web Image Monitor
7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 122 7. Web Image Monitor (Help): Use Help to view or download Help file contents. 4. Basic Information area Display the basic information of the machine. 5. Work area Display the contents of the item selected in the menu area.
Page 123: Adding Paper And Toner
8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. •...
Page 124 8. Adding Paper and Toner Loosen the stack by riffling the sheets. CVA068 Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times. CVA069 CVA070...
Page 125: Loading Paper Into Tray 1
Loading Paper Make sure there is space between the sheets. CVA071 Hold the stack of paper in both hands and tap the long and short edges of the paper against a flat surface to align them. DRC153 Loading Paper into Tray 1 Tray 1 can hold A4 paper only.
Page 126 8. Adding Paper and Toner Carefully pull out the paper tray until it stops. DRC155 Square the paper and load it print side down. Do not stack paper over the limit mark. • Whole tray pulled out DRC156 • Left half of the tray pulled out DRC157 Carefully push the paper tray fully in.
Page 127: Loading Paper Into The A3/11 × 17 Tray Unit
Loading Paper Loading Paper into the A3/11 × 17 Tray Unit A3/11 × 17 tray unit can hold A3 paper only. If you want to print on A4 , B4 JIS , 11 × 17 , × 14 , or 8 ×...
Page 128 8. Adding Paper and Toner • Check that the paper edges are aligned at the right side. • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place. •...
Page 129 Loading Paper Loosen the screws holding the side fences in position. DRC257 While pressing down the release lever of the side fence, slide the side fences outward. DRC258 While pinching the release lever of the end fence, slide the end fence outward. DRC259 Square the paper and load it print side down.
Page 130 8. Adding Paper and Toner DRC260 Align the end and side fences gently against the paper you loaded. Make sure that there is no space between the paper and the side fences or end fence. DRC261 Turn the screws slowly to fasten it in place. DRC262...
Page 131 Loading Paper Re-lock the side fences. DRC263 Carefully push the paper tray fully in. • You can load envelopes in Trays 2 and 3. When loading envelopes, place them in the correct orientation. For details, see page 157 "Envelopes". Loading tab stock into Trays 2 and 3 •...
Page 132: Loading Paper Into The Bypass Tray
8. Adding Paper and Toner DRC254 Loading Paper into the Bypass Tray Use the bypass tray to use transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • When you open the bypass tray when a banner sheet guide tray is installed, do not put your hands on the front side and the back side of the place indicated by the label of the banner sheet guide tray.
Page 133 Loading Paper Release the locks on both of the paper guides. DRB154 Insert the paper print side up as far as it will go into the machine. Put your fingers on the dimples on the front and rear paper guides and align the paper guides to the paper size.
Page 134 8. Adding Paper and Toner • When you use the bypass tray, it is recommended to load the paper in orientation. • Certain types of paper might not be detected properly when placed on the bypass tray. If this happens, remove the paper and place it on the bypass tray again. •...
Page 135 Loading Paper DRB182 1. Extender Open the extender. DRB183 Release the locks on both of the paper guides. Insert the paper print side up as far as it will go into the machine. Put your fingers on the dimples on the front and rear paper guides and align the paper guides to the paper size.
Page 136 8. Adding Paper and Toner While holding the paper guides with your hands, lock both of the paper guides again. Make sure that the total of the gaps between the paper and the front and rear paper guides does not exceed 0.75 mm (0.03 inches). Closing the multi bypass banner sheet tray Lightly pull up the extender, and then fold it into the machine.
Page 137: Loading Paper Into The Large Capacity Tray
Loading Paper Loading tab stock into the bypass tray When loading tab stock, load tab stock so the tabs face to the right. DRB170 Loading Paper into the Large Capacity Tray The LCT can hold A4 paper only. If you want to print on 8 ×...
Page 138: Loading Paper Into The Wide Large Capacity Tray
8. Adding Paper and Toner CVA024 Press the [Down] key. The key blinks while the bottom plate is moving down. CVA025 Load paper by repeating Steps 2 and 3. Close the top cover of the LCT. Loading Paper into the Wide Large Capacity Tray Various sizes of paper can be loaded in the wide LCT by adjusting the positions of side fences and end fence.
Page 139 Loading Paper Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. DRC170 Remove paper if loaded. Loosen the screws holding the side fences in position. DRC182 Hold the indents at the bottom of the side fences with your fingers, and then slide the side fences outward.
Page 140 8. Adding Paper and Toner While pressing the release button of the end fence, slide the end fence outward. DRC184 Load paper into the paper tray with print side up. Load a stack of paper about 5–10 mm (0.2–0.4 inches) high, using the symbol at the bottom of the side fence as a guide.
Page 141 Loading Paper DRC186 Check that the positions of the scale numbers on the top of both of the side fences are almost the same. When loading regular size paper, align the screw holes on the side fences to the paper size mark.
Page 142: Loading Paper Into The Interposer
8. Adding Paper and Toner DRC188 While pressing the release button of the end fence, align the end fence gently against the paper you loaded. Make sure that there is no space between the paper and end fence. DRC189 Carefully slide the paper tray fully in. If you push the paper tray too forcefully when you put it back in place, the position of the paper might change and print accuracy becomes lower.
Page 143 Loading Paper • When using the Z-fold function, the paper in the interposer must be of the same size as the prints after they have been folded. If the paper in the interposer is larger than the Z-folded sheets, a misfeed might occur.
Page 144: Loading Paper Into The Twin Interposer
8. Adding Paper and Toner Interposer Loading Paper into the Twin Interposer • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly scanned or paper jams. While pressing the release lever, align the side fences with the paper size to be loaded.
Page 145: Loading Orientation-Fixed Paper Or Two-Sided Paper
Loading Paper • Load paper in the twin interposer in the same orientation as paper in the paper tray. • The staple position or punch hole position will be on the left side of the paper, when you are facing the machine.
Page 146 8. Adding Paper and Toner Icon Meaning Place or load paper scanned or printed side face up. Place or load paper scanned or printed side face down. • Original orientation Original orientation Exposure glass Readable Direction 90 Degrees • Copy Counterclockwise •...
Page 147 Loading Paper • Paper orientation • Copier mode Bypass tray or Copy side Tray 1 Trays 2–3 wide LCT One-sided Two-sided • Printer mode Bypass tray or Print side Tray 1 Trays 2–3 wide LCT One-sided Two-sided • In copier mode: •...
Page 148 8. Adding Paper and Toner • If a print job is changed partway through printing from one-sided to two-sided printing, one- sided output after the first copy may be printed facing a different direction. To ensure all paper is output facing the same direction, specify different input trays for one-sided and two- sided printing.
Page 149: Recommended Paper
Recommended Paper Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur. •...
Page 150 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. 1,000 sheets Bond–165.0 lb. Index) , B4 JIS , 11 × 17 , 8 Paper Weight 1–Paper × 14 , 8 × 11 Weight 8 52.3–300.0 g/m (14.0 lb.
Page 151 Recommended Paper Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. Custom size: 550 sheets Bond–165.0 lb. Index) Vertical: 100.0–330.2 mm Paper Weight 1–Paper Horizontal: 139.7–487.7 mm Weight 8 Tab stock A4 , 8 × 14 , 8 ×...
Page 152 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–360.0 g/m (14.0 • 250 sheets Bond–198.0 lb. Index) 11 × 17 , 8 × 14 , 8 × • Paper Weight 5: 100 Paper Weight 1–Paper 13 , 8 ×...
Page 153 Recommended Paper *1 Select the paper size. For details, see "Changing Tray Paper Settings", Paper Settings. *2 Enter the paper size. For details, see "Changing Tray Paper Settings", Paper Settings. *3 When the multi bypass banner sheet tray or the banner sheet guide tray is installed, available paper length is 139.7–700.0 mm (5.50–27.55 inches).
Page 154 8. Adding Paper and Toner Wide LCT Paper type and weight Paper size Paper capacity 52.3–360.0 g/m (14.0 lb. Paper sizes that can be detected 2,200 sheets Bond–198.0 lb. Index) automatically: Paper Weight 1–Paper A3 , A4 , A5 , B4 JIS , Weight 9 B5 JIS , 11 ×...
Page 155 Recommended Paper Paper type and weight Paper size Paper capacity Envelopes 10 sheets Select the paper size using the Tray Paper Settings menu: × 9 , C5 Env C6 Env , DL Env *1 The postcard side fences are required to load paper that is between 100.0 and 139.2 mm (3.94 and 5.48 inches).
Page 156 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Select the paper size using the 240 sheets × 2 Bond–79.9 lb. Cover) Tray Paper Settings menu: Paper Weight 1–Paper B5 JIS , 8 ×...
Page 157 Recommended Paper Paper Thickness Metric Bond paper Cover paper Index paper 216.1–256.0 58.0–68.0 lb. 80.0–94.0 lb. 119.1–141.0 Paper Weight 7 Bond Cover lb. Index 256.1–300.0 68.1–80.0 lb. 94.1–110.0 lb. 141.1–165.0 Paper Weight 8 Bond Cover lb. Index 300.1–360.0 80.1–96.0 lb. 110.1–132.0 165.1–198.0 Paper Weight 9...
Page 158: Thick Paper
8. Adding Paper and Toner • It is recommended to place one sheet at a time. • It is recommended to load the paper in orientation. When you load paper in orientation, label paper may curl after it is printed. •...
Page 159 Recommended Paper When loading thick paper of 127.5–360.0 g/m (47.0 lb. Cover–198.0 lb. Index), follow the recommendations below to prevent misfeeds and loss of image quality. • When loading paper in the paper trays, be sure to load at least 20 sheets. Also, be sure to position the side fences flush against the paper stack.
Page 160 8. Adding Paper and Toner • Misfeeds might occur depending on the length and shape of the flaps. • When loading envelopes in the orientation, load them with flaps fully open. Otherwise, they might not feed into the machine. • Before loading envelopes, press down on them to remove any air from inside, flatten out all four edges.
Page 161 Recommended Paper When loading envelopes, specify the envelope size and thickness. For details, see "Copying onto Envelopes", Copy/ Document Server. In printer mode The way to load envelopes varies depending on the orientation of the envelopes. When printing onto envelopes, load them according to the applicable orientation shown below: How to load envelopes Types of envelopes Trays 2–3...
Page 162 8. Adding Paper and Toner For details about the sizes of envelopes you can load, see page 147 "Recommended Paper Sizes and Types". • It is recommended to place one sheet at a time. • Load only one size and type of envelope at a time. •...
Page 163: Registering A Custom Paper With The Media Identification Unit
Registering a Custom Paper with the Media Identification Unit Registering a Custom Paper with the Media Identification Unit When you scan paper with the Media Identification Unit, the Media Identification Unit searches custom paper in the master library. When custom paper with configurations that are similar to those of the scanned paper is found, it is displayed.
Page 164: How To Register Paper Scanned By The Media Identification Unit As Custom Paper
8. Adding Paper and Toner DRC806 • USB host interface DRC807 How to Register Paper Scanned by the Media Identification Unit as Custom Paper Registering a paper from the master library with the Media Identification Unit Press the [Paper Setting] key. DRC135 Press [Edit Custom Paper].
Page 165 Registering a Custom Paper with the Media Identification Unit Press [Paper Type Auto Identification]. Insert paper into the Media Identification Unit, and then remove it. Hold the edges of the paper with both hands when inserting the paper. Keep the paper flat as you pull it out. DFZ009 The list of custom paper whose configurations are similar to those of the scanned paper appears.
Page 166 8. Adding Paper and Toner Registering a new custom paper with the Media Identification Unit Press the [Paper Setting] key. DRC135 Press [Edit Custom Paper]. Press [New Program]. Press [Scan Value to Program with Media Identification Unit]. Insert paper into the Media Identification Unit, and then remove it. Hold the edges of the paper with both hands when inserting the paper.
Page 167 Registering a Custom Paper with the Media Identification Unit • When you register and scan custom paper using the Media Identification Unit, following items are automatically specified: • Paper weight • Coated paper other than matte paper • For details about custom paper settings, see "Custom Paper Settings", Paper Settings. •...
Page 168 8. Adding Paper and Toner DFZ009 Change the settings. If you change the [Paper Weight], [Paper Type], [Coated Paper Type], [Paper Color], [Prepunched or Not], or [Textured or Not] and press [OK], a message appears to notify you that the [Advanced Settings] will be initialized.
Page 169 Registering a Custom Paper with the Media Identification Unit Specifying a custom paper for paper trays with the Media Identification Unit Press the [Paper Setting] key. DRC135 Select the number of the tray whose paper settings you want to specify. Press [Paper Type Auto Identification].
Page 170 8. Adding Paper and Toner After selecting a custom paper, you can check its type and color by pressing Check Settings. Press the [Paper Setting] key. • If you want to change the custom paper settings, press [Change Custom Paper Sett.] in Step 3.
Page 171: Adding Toner
Adding Toner Adding Toner This section explains precautions when adding toner, how to send scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
Page 172: Sending Scanned Documents When Toner Has Run Out
8. Adding Paper and Toner • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that the lid is shut. •...
Page 173: Disposing Of Used Toner
Adding Toner Press the [Home] key on the bottom left of the control panel. CUV108 Press the [Scanner] icon on the [Home] screen. If the [Scanner] icon does not appear, press the icon at the upper right corner of the screen to switch to the menu screen.
Page 174: Menu Items And Functions
8. Adding Paper and Toner Menu Items and Functions All items in Adjustment Settings for Operators appear regardless of which of the machine's optional components are installed. If you change the settings of options that are not installed, the changes will have no effect.
Page 175 Menu Items and Functions Item Description 0703 Back Up / Restore Custom Back up and restore custom paper profiles. Paper Data Finishing: Finisher For details about the following items, see "Finishing: Finisher", Paper Settings. Item Description 0401 Adjust Punch Position With Adjust the horizontal position of the punch holes when Feed Direction using Finisher SR4120 or Booklet Finisher SR4130.
Page 176 8. Adding Paper and Toner Item Description 0819 Adjust Folding Position for Adjust the horizontal position of the folding when using Booklet Booklet Finisher SR5080. 0821 Set Number of Folds for Specify the number of booklet folds to be performed Booklet when using Booklet Finisher SR5080.
Page 177: Troubleshooting
9. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.
Page 178 9. Troubleshooting Status Icon Status : Waste Staple Full icon Appears when the waste staple receptacle is full. For details about removing staple waste, see "Removing Staple Waste", Troubleshooting. : Service Call icon Appears when the machine is malfunctioning or requires maintenance.
Page 179: When The Indicator Lamp For The [Check Status] Key Is Lit Or Flashing
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen.
Page 180 9. Troubleshooting Problem Cause Solution Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper. For details about loading not print out. paper, see "Loading Paper", Paper Specifications and Adding Paper.
Page 181: When The Machine Makes A Beeping Sound
When the Machine Makes a Beeping Sound When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine issues to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep...
Page 182: When You Have Problems Operating The Machine
9. Troubleshooting When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
Page 183 When You Have Problems Operating the Machine Problem Cause Solution The user code entry screen is Users are restricted by User For details about how to log in when displayed. Code Authentication. User Code Authentication is enabled, see "When the Authentication Screen is Displayed", Getting Started.
Page 184 9. Troubleshooting Problem Cause Solution Misfeeds occur frequently. The tray's side or end fences • Remove the misfed paper. For may not be set properly. details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • Check that the side or end fences are set properly.
Page 185 When You Have Problems Operating the Machine Problem Cause Solution Misfeeds occur when The envelopes are curled. Make sure you fully flatten curled printing to envelopes. envelopes before you load them. Do not stack envelopes over the specified limit for the paper tray. If misfeeds still occur after the envelopes have been flattened, load envelopes on the tray one at a time...
Page 186 9. Troubleshooting Problem Cause Solution An error has occurred when The Address Book cannot be Wait a while, and then retry the the Address Book is changed while you delete operation. changed from the display the multiple stored panel or Web Image documents.
Page 187 When You Have Problems Operating the Machine Problem Cause Solution The print image is not The machine has not Contact the machine administrator or properly positioned on the detected the paper type your service representative. paper. and/or width correctly. The print image is not The print position is not Contact the machine administrator or properly positioned on the...
Page 188: When Multiple Functions Cannot Be Executed Simultaneously
9. Troubleshooting • There are times when images might not turn out as you want because of paper type, paper size, or paper capacity problems, use the recommended paper. For details about recommended paper, see "Recommended Paper Sizes and Types", Paper Specifications and Adding Paper. When Multiple Functions Cannot Be Executed Simultaneously If you cannot carry out your job, it may be that the machine is being used by another function.
Page 189: Messages Displayed When You Use The Copy/Document Server Function
Messages Displayed When You Use the Copy/Document Server Function Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see "Recommended Paper Sizes and Types", Paper Specifications and Adding Paper.
Page 190 9. Troubleshooting Message Cause Solution "Cannot display preview of The image data may have Press [Exit] to display the preview this page." been corrupted. screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page" area to change the page, and then a preview of the next page will appear.
Page 191 Messages Displayed When You Use the Copy/Document Server Function Message Cause Solution "File being stored exceeded The scanned originals have Press [Exit], and then store again with max. number of pages per too many pages to store as an appropriate number of pages. file.
Page 192: When Using The Connect Copy Function
9. Troubleshooting Message Cause Solution "Stapling capacity The number of sheets per set Check the stapler capacity. For details exceeded." is over the staple capacity. about the stapler capacity, see "Specifications for Finisher SR4120", "Specifications for Booklet Finisher SR4130", "Specifications for Finisher SR5070", or "Specifications for Booklet Finisher SR5080", Maintenance and Specifications.
Page 193 Messages Displayed When You Use the Copy/Document Server Function Message Causes Solutions "Cannot print from the sub- The sub-machine's User Press the [User Tools] key to close the machine. Check the status of Tools menu is open. User Tools menu. the sub-machine."...
Page 194: Messages Displayed When You Use The Printer Function
9. Troubleshooting Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function •...
Page 195 Messages Displayed When You Use the Printer Function Message Cause Solution "Load following paper in n. The printer driver settings are Check that the printer driver settings To force print, select incorrect or the tray does not are correct, and then load paper of another tray and press contain paper of the size the size selected in the printer driver...
Page 196 9. Troubleshooting Message Cause Solution "Parallel I/F board has a An error has occurred in the Turn off the power, and then back on problem." IEEE 1284 interface board. again. If the message appears again, contact your service representative. "Printer font error." An error has occurred in the Contact your service representative.
Page 197: Messages Printed On The Error Logs Or Reports When You Use The Printer Function
Messages Displayed When You Use the Printer Function Message Cause Solution "Unable to access the • An error occurred Save the file to a different memory specified memory storage when the machine storage device, and then print again. device." accessed the memory storage device or a file stored on the memory storage device.
Page 198 9. Troubleshooting Message Cause Solution "Error occurred while You tried to store a file in the On the printer driver, select a job type processing an Unauthorized Document Server when the other than [Document Server] in "Job Copy Prevention job. Job [Unauthorized Copy Type:"...
Page 199 Messages Displayed When You Use the Printer Function Message Cause Solution "Sending data failed." The machine received a Check if the computer is working command to stop correctly. transmission from the printer driver. "The selected paper size is Job reset is automatically Specify the correct paper size, and not supported.
Page 200 9. Troubleshooting Message Cause Solution "All remaining print vol. The job was canceled All job slots are occupied by other allocated to other cent. because the usage count devices. Check the status of the client managed client. Job was information could not be machine.
Page 201 Messages Displayed When You Use the Printer Function Message Cause Solution "Duplex Cancelled" Duplex printing was canceled. • Select the proper paper size for the duplex function. For details about paper, see "Specifications for the Main Unit", Maintenance and Specifications. •...
Page 202 9. Troubleshooting Message Cause Solution "Staple Cancelled" Stapling printing was canceled. Check the paper orientation, paper quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected. When documents cannot be stored in the Document Server Message Cause Solution...
Page 203 Messages Displayed When You Use the Printer Function Message Cause Solution "Exceeded max number of The maximum page Delete some of the files stored in the pages of document server. capacity of the Document Document Server or reduce the number Cannot store."...
Page 204 9. Troubleshooting Message Cause Solution "HDD Full" The hard disk became full Delete unneeded files stored on the while you were printing a machine. Sample Print, Locked Print, Alternatively, reduce the data size of Hold Print, or Stored Print the Sample Print, Locked Print, Hold file.
Page 205 Messages Displayed When You Use the Printer Function When the user lacks privileges to perform an operation Message Cause Solution "No response from the A timeout occurred while Check the status of the server. server. Authentication has connection to the server was failed."...
Page 206 9. Troubleshooting Message Cause Solution "Information for user The user name for LDAP was For details about user authentication, authentication is already already registered in a see "Configuring User Authentication", registered for another user." different server with a Security Guide. different ID, and a duplication of the user name occurred due to a switching...
Page 207 Messages Displayed When You Use the Printer Function Message Cause Solution "Compressed Data Error" The printer detected corrupt • Check the connection between compressed data. the computer and the printer. • Check that the program you used to compress the data is functioning correctly.
Page 208 9. Troubleshooting Message Cause Solution "I/O buffer overflow" An input buffer overflow • In [Printer Features], under [Host occurred. Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value. • Reduce the number of files being sent to the machine.
Page 209: Messages Displayed When You Use The Scanner Function
Messages Displayed When You Use the Scanner Function Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
Page 210 9. Troubleshooting Message Cause Solution "Exceeded max. number of The maximum number of Check the maximum number of alphanumeric characters for specifiable alphanumeric characters which can be entered, and the path." characters in a path has then enter it again. For details about been exceeded.
Page 211 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner journal is full. "Print & Delete Scanner Print or delete Scanner Journal. For Please check Scanner Journal" in [Scanner details about Scanner Features, see Features." Features] is set to [Do not "General Settings", Scan.
Page 212 9. Troubleshooting When documents cannot be scanned properly Message Cause Solution "All the pages are detected No PDF file was created Check whether the original is set as blank. No file was because all the pages of the upside down. created."...
Page 213 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of The maximum number of Check the files stored by the other files which can be used in files that can be stored in the functions, and then delete unneeded Document Server at the Document Server has been files.
Page 214 9. Troubleshooting When documents cannot be scanned because the memory is full Message Cause Solution "Memory is full. Cannot Because of insufficient hard Try one of the following measures: scan. The scanned data will disk space, the first page • Wait for a while, and then retry be deleted."...
Page 215 Messages Displayed When You Use the Scanner Function When data transmission fails Message Cause Solution "Authentication with the The entered user name or • Check that the user name and destination has failed. Check password was invalid. password are correct. settings.
Page 216 9. Troubleshooting When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. File name cannot be name of a file whose status cleared), and then change the file changed."...
Page 217 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded maximum Too many files are waiting to Try again after they have been sent. number of file to store. be sent. Delete all unnecessary files." When the WSD scanner function cannot be used Message Cause Solution...
Page 218 9. Troubleshooting Message Cause Solution "Could not send the data A time out occurred when • Reduce the number of originals, because the PC timed out WSD Scanner was used. and then scan again. before it was sent." Time outs occur when too •...
Page 219: Messages Displayed On The Client Computer
Messages Displayed When You Use the Scanner Function Message Cause Solution "Cannot write on the The memory storage device • Check to see if the memory memory storage device. is faulty, or the file name storage device is defective. Check the memory storage contains a character that •...
Page 220 9. Troubleshooting Message Cause Solution "Any of Login User Name, The entered login user Check your login user name, login Login Password or Driver name, password, or driver password, or driver encryption key, Encryption Key is incorrect." encryption key was invalid. and then enter them correctly.
Page 221 Messages Displayed When You Use the Scanner Function Message Cause Solution "Error has occurred in the An error has occurred in the • Check whether the network cable scanner driver." driver. is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows.
Page 222 9. Troubleshooting Message Cause Solution "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following: •...
Page 223 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner connect to the network again. function is being used such •...
Page 224 9. Troubleshooting Message Cause Solution "Cannot find "XXX" scanner The machine is not • Check that the previously used used for the previous scan. connected to the network scanner is connected to the "YYY" will be used instead." correctly. network correctly. ("XXX"...
Page 225 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool.
Page 226: When Other Messages Appear
9. Troubleshooting When Other Messages Appear Message Cause Solution "Firmware update will start. Automatic firmware update • If you want to start the firmware Press [OK]. It will start is enabled and it is the time update, press [OK], or configure automatically after 30 for an automatic update.
Page 227: When There Is A Problem Scanning Or Storing Originals
When Other Messages Appear Message Cause Solution "Following output tray is full. The output tray is full. Remove paper from the output tray to Remove paper." resume printing. Press [Continue] on the display panel to resume printing. When using the multi-folding unit, the number of sheets per copy paper stack differs depending on the paper type and fold type.
Page 228: When The Home Screen Cannot Be Edited
9. Troubleshooting Message Cause Solution "Captured file exceeded The maximum number of Reduce the number of pages in the max. number of pages per pages per file has been transmitted file, and then resend the file. Cannot send the exceeded. file.
Page 229: When The Address Book Is Updated
When Other Messages Appear When the Address Book Is Updated Message Cause Solution "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.
Page 230: When Data Cannot Be Sent Due To A Problem With The Destination
9. Troubleshooting When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) The specified group contains In the message that appears at each contained. Do you want to either an e-mail destination transmission, press [Select].
Page 231 When Other Messages Appear Message Cause Solution "XXX cannot be YYY The device certificate (S/ A new device certificate (S/MIME) because the device MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see "...
Page 232: When Problems Occur While Logging In
9. Troubleshooting When Problems Occur While Logging In Message Cause Solution "Authentication has failed." The entered login user name For details about the correct login user or login password is not name and login password, see "Basic correct. Authentication", Security Guide. "Authentication has failed."...
Page 233 When Other Messages Appear Message Cause Solution "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still displayed, the the server status." has failed. network may be busy. •...
Page 234 9. Troubleshooting...
Page 235: 10. Information For This Machine
10. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
Page 236 10. Information for This Machine • The default period the machine waits before entering Low Power mode is 15 minutes. This default time can be changed. Sleep mode • If this machine remains idle for a specified period or when the [Energy Saver] key is pressed, it enters Sleep mode to further reduce its electrical consumption.
Page 237 Information on Environmental Regulations • Depending on which embedded software application is installed on it, the machine might take longer than indicated to enter Sleep mode.
Page 238 10. Information for This Machine...
Page 239: Index
INDEX Copier..............Copy............... 2 Sided Print............. Copy connector............. Copy orientation............ Copy tray............... A3/11 × 17 tray unit........29, 125 Counter key............Adding toner............Creating a shared folder........Address Book....11, 98, 100, 101, 105, 107 Custom size paper..........ADF..............8, 23 ADF's extender............
Page 240 Function keys............Names of Major Features........Number keys............Hold Print..............Home key............... Home screen........... 13, 43 OCR unit..............How to Read the Manuals........One-Sided combine..........Options..............Orientation-fixed paper........Icon................. Original orientation..........Image adjustment..........Indicator lamp............. Information screen........... Paper capacity............ Interposer..........29, 140, 153 Paper guides............
Page 241 Running out of toner..........Unauthorized copy prevention......Upper right cover..........Sample Copy key..........Used toner............Sample Print............User certificate............. Scan Settings............User Code Authentication........Scan to E-mail............User Tools key............Scan to Folder..........17, 95 Using scanned files on the computer....Scanner..
Page 242 MEMO D260-7013A...
Page 244 D260-7013A...

This manual is also suitable for:

Pro c5210s

Ricoh Pro C5200s User Manual

1 What You Can Do with this Machine

2 Getting Started

3 Copy

4 Print

5 Scan

6 Document Server

7 Web Image Monitor

8 Adding Paper and Toner

9 Troubleshooting

10 Information for this Machine

Quick Links

User Guide

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