Samsung GALAXY J7 PERX User Manual

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User manual (219 pages)

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Summary of Contents for Samsung GALAXY J7 PERX

Page 1 Sprint User Guide A downloadable, printable guide to your Samsung Galaxy J7 Perx and its features. Available applications and services are subject to change at any time.
Page 2: Table Of Contents
Table of Contents GETTING STARTED Introduction About the User Guide Get Support from Sprint Zone Set Up Your Phone Parts and Functions Battery Use Insert the Battery Remove the Battery Charge the Battery Turn Your Phone On and Off Use the Touchscreen Activate Your Phone Complete the Setup Screens Basic Operations Basics Home Screen and Applications (Apps) List Phone Settings Menu Capture Screenshots Phone Number Airplane Mode Enter Text Samsung Keyboard Google Voice Typing Tips for Editing Text Google Account Create a Google Account Sign In to Your Google Account Factory Reset Protection Samsung Account Google Play Store Lock and Unlock Your Screen Update Your Phone...
Page 3 Your Phone's Home Screen Home Screen Basics Home Screen Layout Extended Home Screens Status Bar Notification Panel Customize the Home Screen Change the Wallpaper Add Shortcuts to the Home Screen Add Widgets to the Home Screen Add Folders to the Home Screen MAKING CONNECTIONS Phone Calls and Voicemail Place and Answer Calls Call Using the Phone Dialer Call Emergency Numbers Answer Phone Calls In-Call Screen Layout and Operations Place a Call from Contacts Call from Call Log Voicemail Voicemail Setup Visual Voicemail Setup Review Visual Voicemail Visual Voicemail Options Configure Visual Voicemail Settings Optional Calling Services Wi-Fi Calling Caller ID Blocking Call Waiting Conference Calling Call Forwarding Call Settings Contacts Contacts Screen Layout Add a Contact...
Page 4 View Contacts Edit a Contact Delete a Contact Favorites Groups Share a Contact Profile Sharing Import Contacts Back Up Contacts Contacts Settings Messaging Text and Multimedia Messaging Send a Text Message Send a Multimedia Message (MMS) Save and Resume a Draft Message New Messages Notification Manage Message Conversations Messages Settings Gmail Email Set Up an Email Account Add an Email Account Add an Exchange ActiveSync Account Create and Send an Email Message Open Email Messages Delete an Email Account Manage Your Email Inbox Email Settings Internet and Social Networking Data Services General Information (4G LTE and 3G Networks) 4G LTE Your User Name Data Connection Status and Indicators Browser Use the Browser Add a Bookmark...
Page 5 View Browser History Open New Browser Tabs Browser Settings Chrome Browser Facebook Google Duo Google Messenger Instagram Messenger Global Services Activate Sprint Worldwide Service on Your Account Your Phone’s SIM Card for International GSM Roaming Enable Global Roaming Mode Set the Communications Method for Global Use Select a Carrier Make and Receive Worldwide Calls Sprint International Voicemail Service Set Up Your Voicemail Access Number for International Use Access Your Voicemail Internationally International Data Roaming Access Email and Data Services Internationally Contact Sprint for Assistance with International Service Connectivity Transfer Files between Your Phone and a Computer Wi-Fi Turn Wi-Fi On and Connect to a Wireless Network Disconnect Wi-Fi Wi-Fi Direct Bluetooth Enable the Bluetooth Feature Pair Bluetooth Devices Connect to a Paired Bluetooth Device Send Information Using Bluetooth Receive Information Using Bluetooth Hotspot Tethering...
Page 6 APPS AND ENTERTAINMENT Camera and Video Camera Overview Take Pictures and Record Videos Take a Picture Record Videos Shooting Mode Camera Settings Switch Cameras Set Camera Functions Productivity 1Weather Calculator Calendar Add an Event to the Calendar View Calendar Events Sync Calendars Calendar Settings Caller ID Clock Set Alarms Additional Clock Features Drive Google Maps Google Search Lookout My Files Photos Samsung Notes Secure Folder App Secure Wi-Fi Sprint Family Locator Sprint Worldwide Tech Expert Uber...
Page 7 Entertainment and Activities Amazon Amazon Kindle Amazon Music Amazon Prime Photos Amazon Prime Video App Spotlight Audiobooks DraftKings Galaxy Apps Gallery View Pictures and Videos Edit Pictures Share Pictures and Videos Google Play Music App Google Play Movies &TV Loot NextRadio Playphone S Health Samsung+ Sprint Music Plus Sprint Spot Sprint Zone Texture YouTube SETTINGS Connections Settings Wi-Fi Settings Menu Bluetooth Settings Phone Visibility Data Usage Settings Airplane Mode Settings Mobile Networks Settings Location Settings More Connection Settings...
Page 8 Nearby Device Scanning Printing Virtual Private Networks (VPN) Wi-Fi Calling Settings Hotspot and Tethering Settings Hotspot Settings Tethering Settings Device Settings Sounds and Vibration Settings Sound Mode Vibrate While Ringing Volume Ringtones and Sounds Vibration Pattern Notification Sounds Do Not Disturb System Sounds Key-tap Feedback Sound Quality and Effects Notifications Settings Display Settings Brightness Screen Zoom and Font Home Screen Settings Easy Mode Icon Frames Status Bar Settings Screen Timeout Screen Saver Advanced Features Settings One-Handed Mode Other Advanced Features Settings Apps Settings Apps Overview Default Applications App Permission Settings...
Page 9 Personal Settings Wallpapers and Themes Settings Wallpaper Themes Icons Lock Screen and Security Settings Screen Lock Unknown Sources Secure Folder Settings Secure Startup Encrypt SD Card Other Security Settings Cloud and Accounts Settings Samsung Cloud Settings Accounts Settings Backup and Restore Google Settings Accessibility Settings Vision Accessibility Settings Hearing Accessibility Settings Dexterity and Interaction Settings Configure Other Accessibility Settings System Settings General Management Settings Language and Input Settings Date and Time Settings Reset Factory Data Reset Device Maintenance Settings Optimize Now Battery Settings Storage Settings microSD Card Settings System Updates About Device viii...
Page 10 GETTING HELP For Assistance Troubleshooting Sprint Account Information and Help Sprint Account Passwords Manage Your Account Sprint Support Services Legal Information Health & Safety and Warranty Intellectual Property Disclaimer of Warranties; Exclusion of Liability Samsung Knox Restricting Children’s Access to Your Mobile Device Samsung Electronics America, Inc. Copyright Information INDEX...
Page 11: Getting Started
Getting Started The topics in this section will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations. Getting Started...
Page 12: Introduction
Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy J7 Perx. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing Home . Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display. Other Notations In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” A microSD™, microSDHC™, or microSDXC™ card is referred to as an “SD card” or a “memory card.” Get Support from Sprint Zone Access support for your phone and service through the preloaded Sprint Zone app.
Page 13: Set Up Your Phone
Set Up Your Phone The following topics give you all the information you need to set up your Samsung phone and wireless service the first time. Parts and Functions This topic illustrates your phone’s primary parts and key functions. Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only. Phone Layout The following illustration outlines your phone’s primary external features and keys. Front View Part Description Earpiece Listen to calls and automated prompts when using the phone. Proximity sensors Detect when objects are close to the screen. For example, when you hold the phone to your ear while on a phone call, the sensors temporarily lock the screen to prevent accidental screen touches. Power/Lock key Turn the phone or screen on or off, enable Emergency mode, or restart the phone. Returns you to the previous screen, or close a dialog box, options Back key menu, the notification panel, or the keyboard. Getting Started Set Up Your Phone...
Page 14 Part Description Home key Returns you to the home screen. Access recently used apps. Recent Apps key Touchscreen Display information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications. Volume key Adjust the ringtone or media volume or adjust the voice volume during a call. Front camera Takes pictures and records videos while facing the screen, and allows you to video conference. Back View Part Description Microphone Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos. There are two microphones, one on the top and one on the bottom. Flash Help illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. Rear camera Take pictures and videos. USB charger/accessory Connect the phone to the charger using a USB cable. port Headset jack Plug in a headset for convenient, hands-free conversations.
Page 15: Battery Use
Battery Use The following topics explain how to insert and remove your phone’s battery. Insert the Battery Follow these instructions to insert your phone’s battery safely and properly. 1. Remove the battery cover. Lift gently in the direction shown. Caution: When removing the back cover, use the slot next to the Volume key to gently lift the cover off. Pulling on the Speaker (located next to Power button) may cause damage. Warning: Do not bend or twist the back cover excessively. Using excessive force on the cover during removal or installation of an internal component can cause the material to break. 2. Insert the battery. Align the contacts of the battery with the contacts in the phone. 3. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover. Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery. Getting Started Set Up Your Phone...
Page 16: Charge The Battery
1. Remove the battery cover. Lift gently in the direction shown. 2. Remove the battery. Lift upward gently as shown. Charge the Battery Follow these instructions to charge your phone’s battery using the included charging head and USB cable. Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USB cable) is included with the device, for charging the battery from any standard outlet. The battery comes partially charged. You can use the device while charging. Tip: This device is also compatible with Samsung-approved wireless charging devices (sold separately). Battery Cautions Caution: Recharge your battery only with Samsung-approved chargers which are specifically designed for your phone. Using other accessories may invalidate your warranty and may cause damage. Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and settings may become lost or changed, or the phone may become unusable. Charge once every six months before storing or leaving unused for a long period. Charge Using the AC Adapter (Charging Head) It is recommended you fully charge the battery before using your device for the first time. Note: For fastest charging times, use the Samsung Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging. Getting Started Set Up Your Phone...
Page 17: Turn Your Phone On And Off
1. Insert the USB cable into the USB charger/accessory port. 2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet. 3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On Press and hold the Power/Lock key. See Lock and Unlock Your Screen and Screen Lock for information about using the screen lock. The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details. If your phone is not yet activated, see Activate Your Phone for more information. Turn Your Phone Off 1. Press and hold the Power/Lock key to display the device options menu. 2. Tap Power off > Power off to turn the phone off. Your screen remains blank while your phone is off (unless the battery is charging).
Page 18: Use The Touchscreen
Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Please note that a touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty. When you want to type using the keyboard, select items such as application and settings icons, or press buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Getting Started Set Up Your Phone...
Page 19: Swipe Or Slide
Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Getting Started Set Up Your Phone...
Page 20 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Samsung Keyboard for more details. Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the status bar to display the notification panel, and tap Portrait to enable Auto rotate. The icon changes to Auto rotate when it is enabled. Getting Started Set Up Your Phone...
Page 21: Activate Your Phone
Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. If you purchased your phone at a Sprint Store, it should be activated and ready to use. If you received your phone in the mail, and it is for a new Sprint account or a new line of service, it will activate automatically when you first turn it on. If you're swapping phones for a number already on your Sprint account, go to sprint.com/activate and follow the instructions. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211- 4727 from another phone. Note: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key cancels the activation process. If you are having any difficulty with activation, visit sprint.com/support. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. From the Welcome screen, select a language and tap Start to get started. To skip any section, tap Next or Skip. Getting Started Set Up Your Phone...
Page 22 Note: On the Welcome screen, there may be an Accessibility button. If you are visually impaired or hard of hearing, tap Accessibility to change the accessibility settings. Getting Started Set Up Your Phone...
Page 23: Basic Operations
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the Apps list. 1. From any screen press Home to display the home screen. 2. Tap Apps to display the Apps list. 3. Tap an app icon to launch the corresponding application. For information about using the home screen, see Home Screen Basics. Select Options and Navigate Screens Tap icons, keys, and other items to open or activate the assigned function. Tap Back to return to the previous screen. Recent Applications You can display a list of recently used applications using the Recent Apps key. Getting Started Basic Operations...
Page 24: Phone Settings Menu
Tap Recent Apps to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. From home, tap Apps > Settings – or – Pull down the status bar and tap Settings . Capture Screenshots You can use your phone’s power and home keys to capture screenshots. Screenshots will be saved in the phone's Gallery. See Gallery for details. Press and hold the Power/Lock key and Home key at the same time to capture a screenshot of the current screen. Phone Number Follow the instructions below to display your phone’s wireless phone number. From home, tap Apps > Settings > About device . S ee the My phone number field. Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that do not require a signal or data. To turn on airplane mode: 1. ...
Page 25: Enter Text
Enter Text You can type on your phone using the touchscreen Samsung keyboard or Google™ voice typing. Note: Keyboard layouts and options may change depending on where you are using them. For example, if you are entering text to do a Web search, a search icon may be available instead of an enter key. Samsung Keyboard Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Google voice typing option to enter text using your voice. The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more. Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text. Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and input methods are available for download from the Google Play™ store. From home, tap Apps > Settings > General management > Language and input > Virtual keyboard > Manage keyboards, and then tap Samsung keyboard to enable it. Use Samsung Keyboard to Enter Text ...
Page 26: Google Voice Typing
Keyboard settings to view the Samsung keyboard settings menu. If you have more than one language selected in Samsung Keyboard settings, you can swipe your finger over Spacebar to switch between languages. Configure Samsung Keyboard From home, tap Apps > Settings > General management > Language and input > Virtual keyboard > Samsung keyboard. Google Voice Typing Use Google voice typing instead of the keyboard to enter text by speaking. To enable Google voice typing: 1. Tap Voice input on the Samsung keyboard. You may need to touch and hold Options to find it. 2. Speak your text. Getting Started Basic Operations...
Page 27: Tips For Editing Text
Note: Tap Settings > Languages to download additional languages for use with Google voice typing. Configure Google Voice Typing To customize Google voice typing: 1. From a Home screen, tap Apps > Settings > General management > Language and input > Virtual keyboard. 2. Tap Google voice typing for options. For more information, see Language and Input Settings. Tips for Editing Text Your phone gives you many options to make entering text easier, including copying, cutting, and pasting. Touch and hold text to highlight it, and then select from the following options: Cut: Remove the selected text and save it to the clipboard. Copy: Copy the selected text to the clipboard. Paste: Insert the last copied or cut text into the current field. Clipboard: View and select items copied to the clipboard. Share: Send the text with others using a variety of sharing methods. Select all: Highlight all the text in the field. ...
Page 28: Sign In To Your Google Account
1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Add account. 2. Tap Google, and then tap Or create a new account. 3. Follow the prompts to set up your account. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Add account. 2. Tap Google, and then tap Email or phone. 3. ...
Page 29: Samsung Account
2. Tap Cloud and accounts > Accounts > Google. 3. Select a Google Account, and then tap More options > Remove account. 4. Repeat until all configured Google Accounts have been removed from the device. Samsung Account Create a Samsung account for access to Samsung content and apps on your device. 1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Add account. 2. Tap Add account > Samsung account. Google Play Store Google Play is the place to go to find new Android™ apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. Installing Applications Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Page 30: Lock And Unlock Your Screen
found on their website. If you aren’t comfortable with the third-party application’s policies, do not use the application. From home, tap Apps > Play Store Visit support.google.com/play to learn more. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock key. 2. ...
Page 31 Other functions during update: Other phone functions cannot be used during a software update. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Google/Gmail information: 1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Google. 2. Tap On/Off next to each option to enable backup. 3. Tap More options > Sync now to sync your Google Account information. To back up your Exchange Mail information: 1. From home, tap Apps > Settings > Cloud and accounts > Accounts > ...
Page 32 reinstall. 4. Follow the prompts. Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied. As an added precaution, to preserve any data on your optional microSD card (not included), please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings > Device maintenance > Storage > More options > Storage settings > SD card > Unmount. Update Your Phone’s Software Once you have backed up all your data, use the Download updates manually option to update your phone’s software. 1. From home, tap Apps > Settings > System updates . 2. Tap Download updates manually. Alternatively, you can access system updates through the notification panel. 1. Locate the System Update Available icon ( ) in notifications.
Page 33 Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device . 2. Locate the Software version read-only field. Getting Started Basic Operations...
Page 34: Your Phone's Home Screen
Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens. Item Description Status area The status area of the status bar (on the right) displays phone and service ® status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Status bar The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side). Widget Widgets are simple application extensions that run on your phone’s home screen. Getting Started Your Phone's Home Screen...
Page 35: Extended Home Screens
Item Description Application icons Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish. Applications (Apps) Tap to open the applications (apps) list. The Apps list icon is a primary shortcut available from all home screens. list Primary shortcuts Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the Applications (Apps) shortcut, which remains static. Notification area The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more. Pull down the status bar to display the notification panel. Tip: Press the Home key to return to the main home screen from any other screen. Extended Home Screens In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Press the Home key to display the main home screen and then swipe the screen right or left to move from the main screen to an extended screen. Additional screens are available in addition to the main home screen. If you are not already using the maximum number of screens for your phone, you can add more screens by touching and holding an empty space on a home screen, sliding the thumbnails to the left, and then tapping Add page While on an extended screen, press the Home key to return to the main home screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notification panel or access the quick settings ...
Page 36 Main Status Icons Icon Status ® Bluetooth is active. GPS is active. Wi-Fi is active. Download of a file or app is in progress. Mute mode is enabled. Vibrate mode is enabled. Cellular network signal strength is displayed. Roaming network signal strength is displayed. The device is connected to a 3G wireless network. The device is connected to a 4G LTE wireless network. Wi-Fi calling is active. Airplane mode is active. Battery is charging. Battery is fully charged. Connected as a mobile hotspot. Main Notification Icons Icon Notification A call has been missed. A call is on hold. New voicemail message has been received. New email has arrived. New Gmail has arrived. New text or MMS message. A calendar event is approaching. Getting Started Your Phone's Home Screen...
Page 37: Notification Panel
Icon Notification A USB connection is active. An alarm has been set. A new Emergency alert has arrived. An app update is available from the Google Play store. File is being uploaded or sent. An app update was successful. View additional notifications. Note: Additional notification icons may appear. All notifications may be accessed through the notification panel. Notification Panel Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Notification Panel Layout The notification panel gives you access both to notifications and the quick settings menu. Getting Started Your Phone's Home Screen...
Page 38: Customize The Home Screen
Items Description Settings Display the Settings screen. Quick settings Quickly enable or disable a feature. Expand See all available Quick settings, adjust screen brightness, and more. Notifications View details about notifications. Clear Clear all notifications. notifications Open the Notification Panel 1. Pull down the status bar. (Slide your finger down from the top of the screen.) 2. Drag down Expand to display additional quick settings. Close the Notification Panel Slide the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap Back to close the notification panel. Notification Panel Quick Settings The Quick settings list at the top of the notification panel lets you quickly access frequently used settings options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on or off. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the ...
Page 39: Change The Wallpaper
Change the Wallpaper Select and assign your phone’s background wallpaper. 1. From home, touch and hold an empty space, and then tap Wallpapers and themes . You can also access the wallpaper menu through settings. From home, tap Apps > Settings > Wallpapers and themes . 2. Tap an option to select the wallpaper, and then select: Home screen to set the background wallpaper for your home screen. Lock screen to set the wallpaper for your phone’s lock screen. Home and lock screens to set a wallpaper for both your home screen and your lock screen. 3. Tap Set as wallpaper. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen.
Page 40 2. Type a name, and then tap Back 3. To add more app shortcuts to the folder, touch and hold a shortcut, and then drag it on top of the new folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display. 1. From home, tap the folder to open it, and then tap the folder name. 2. Type a new name, and then tap Back Change the Folder Color You can change the color of a folder. 1. From home, tap the folder to open it. 2. Tap Palette and select a color, and then tap Back Getting Started Your Phone's Home Screen...
Page 41: Making Connections
Making Connections The topics in this section will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services. Making Connections...
Page 42: Phone Calls And Voicemail
Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume Adjusting call volume: Press the Volume key up or down during the call. Troubleshooting Problem: Difficulty during call. Solution 1: It may not be possible to make a call properly in a noisy location. Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult. Problem: Sound pops momentarily during a call. Solution: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area. Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen. Tap Keypad if the keypad is not displayed.
Page 43: Call Emergency Numbers
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit number including the area code. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, swipe Phone up, and then tap Emergency call. 2. Tap 9-1-1, and tap Dial To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone > Keypad 3. Tap 9-1-1, and tap Dial Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9- 1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming ...
Page 44: Answer An Incoming Call
Answer an Incoming Call 1. When a call arrives, slide Answer to the right to answer it. 2. To end the call, tap End Mute the Ringing Sound To mute the ringer without rejecting the call, you can do either of the following: Press the Volume key down. Place the phone face down on a level surface. Reject an Incoming Call When a call arrives, slide Reject to the left to reject it. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, slide Send message up from the bottom of the screen. Making Connections Phone Calls and Voicemail...
Page 45: In-Call Screen Layout And Operations
2. Tap one of the messages to send it to the caller. You can edit the reject messages through the Call settings menu. From the phone app, tap More options > Settings > Quick decline messages and edit or create a reject message. In-Call Screen Layout and Operations While you are on a call, you will see a number of options. In-Call Screen Layout Tap options to activate them during a call. Add call: Initiate a conference call (3-way call). Merge: Join two currently active calls (conference). Making Connections Phone Calls and Voicemail...
Page 46: Place A Call From Contacts
Extra volume: Increase the call volume. Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off). When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call icon . To route the current call back to the phone, tap Headset to temporarily use the phone. Tap it again to route the call back to the connected Bluetooth headset. Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off). Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.) Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. Keypad/Hide: Toggle the appearance of the onscreen keypad. Show the keypad to enter additional numbers, for example, an extension or access code. Mute: Mute the microphone during an active call. Tap again to unmute the microphone. : End the current call. Tap More options during a call to display a list of additional in-call features: Add to Contacts: Add the current caller to your Contacts list. View contact: If the current caller is in your Contacts list, this option displays the current ...
Page 47: Call From Call Log
Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number. Call from Call Log The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone to display the phone app. 2. Tap Recents to display the call log list. 3. Tap an entry to display options. 4. Tap Call to place a call. For additional options, tap the name or number. 5. To end the call, tap End . Tip: You can also place a call directly from the Call log. Swipe the entry you want to call from left to right to place a call to the entry’s primary number. Voicemail The following topics describe how to set up and use your phone's voicemail and visual voicemail features. Voicemail Setup Follow the instructions below to set up voicemail on your phone. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1. From home, tap Phone > Keypad 2. Touch and hold the 1 key to dial your voicemail number. 3. Follow the system prompts to: ...
Page 48: Visual Voicemail Setup
Visual Voicemail Setup This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone. About Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now, you can find the exact message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup. 1. From home, tap Apps > Voicemail . – or – Tap Phone , and then tap Voicemail to access your Visual Voicemail. 2. Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of the visual voicemail services. 3. At the end of the welcome screens, a Personalize your voicemail prompt displays. If prompted, grant Visual Voicemail permissions to access your phone, contacts, and so on. 4. Tap Personalize and follow the system prompts to: ...
Page 49: Review Visual Voicemail
Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. From home, tap Apps > Voicemail 2. Tap a message, and then tap Play to review it. 3. Tap Back to return to the voicemail inbox to review additional messages. Visual Voicemail Options Your Visual Voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, tap Apps > Voicemail 2. The following options are available when viewing the voicemail Inbox. More options : Access Search, Settings, and Help features. New Voice SMS: Send a voice message to friends. New Avatar message: Send an animated voice message to friends. Search: Search your voice messages. Upgrade to Premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge. ...
Page 50: Configure Visual Voicemail Settings
Upgrade to premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge. Help: View help topics for Visual Voicemail. Settings: Customize your Visual Voicemail settings. 4. Touch and hold a message to manage your messages. The following options are available: Delete : Delete selected messages. More options : Select additional options. Archive: Save this message. Mark as Read: Mark this voicemail as being read. Mark as Unread: Mark this voicemail as not being read. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. From home, tap Apps > Voicemail 2. Tap More options > Settings. 3. ...
Page 51: Optional Calling Services
1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Preferences > Personalize voicemail. 3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Tap OK to save your information. Optional Calling Services The following topics outline additional voice-related services available with your phone.
Page 52: Caller Id Blocking
Tip: You can also turn Wi-Fi Calling on or off through the quick settings menu. Pull down the status bar to display the quick settings menu and tap Wi-Fi Calling to enable or disable the feature. Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, tap Phone > Keypad 2. Tap * 6 7. 3. Enter a phone number. 4. Tap Dial To permanently block your number, call Sprint Customer Service. Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: Slide Answer to the right. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: Tap Swap Note: For those calls where you do not want to be interrupted, you can temporarily disable Call Waiting by tapping * 7 0 before placing your call. Call Waiting is automatically reactivated once you end the call. Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. ...
Page 53: Call Forwarding
3. When you are connected to the second party, tap Merge . Your conference call is now in session. 4. To end the three-way call, tap End Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1. From home, tap Phone 2. Tap * 7 2. 3. Enter the area code and phone number to which you want your calls forwarded. 4. Tap Dial . You will hear a confirmation tone. To deactivate Call Forwarding: 1. From home, tap Phone 2. Tap * 7 2 0. 3. Tap Dial . You will hear a confirmation tone. Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Use the Call Settings Menu 1. ...
Page 54 2. Configure your options. Tap a menu item to display its options. Select your options and follow the prompts to set them. Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Swipe to call or Place a call to a displayed contact by swiping right. Send a message to a send messages displayed contact by swiping left. Hide contacts Show contacts with phone numbers and hide other contacts. without numbers Block numbers Manage a list of automatically blocked phone numbers, and create or edit messages to block incoming calls. Quick decline Compose or edit response messages to send when declining incoming messages calls. Answering and Answer calls by pressing the Home key or using voice commands. End ending calls calls by pressing the Power/Lock key or using voice commands. Show caller Show the communication history and related information for each caller.
Page 55: Tty Mode
Setting Description More settings TTY mode: Enable service on your phone. Hearing aids: Improve the sound quality of your phone when using hearing aids. US dialing: Replace + with the international dialing code, except when entering +1. International dialing: Enter the international dialing code automatically (only when US dialing is disabled). DTMF tones: Set the length of DTMF tones, which are used when pressing the keypad while on a call. Voicemail Service provider: View your service provider. Voicemail settings: View your voicemail number. Notification sound: Select your new voicemail notification sound. Vibrate: Set the phone to vibrate when new voicemail arrives. Voicemail settings: Set options for voicemail. See Voicemail Setup. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that ...
Page 56 Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this. Making Connections Phone Calls and Voicemail...
Page 57: Contacts
Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. Sprint is not responsible for any damages from lost or changed contacts. Contacts Screen Layout The following illustration shows your Contacts app layout and describes the various features. Item Description Search Search contacts. More options Access additional options. Image Tap to show the contact’s details. Contact Tap to view quick options. Add new contact Add a new contact. Making Connections Contacts...
Page 58: Add A Contact
Add a Contact You can add contacts from your phone’s Contacts application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1. From home, tap Apps > Contacts 2. Tap Add to add a contact. 3. If you have multiple account types associated with your phone, select a contact type. Select Google if you want to save contacts to your Google Account; these will be synced automatically with your Google Account online. Select Device as the sync account if you want your contacts on your phone only; they will not be synced with your Google Account. Select Samsung account if you want to save contacts to your Samsung account; these will be synced automatically with your Samsung account online. 4. Use the keyboard to enter as much information as you want. Picture : Tap the picture icon to assign a picture to the contact. Name: Enter the name of the contact. Organization: Enter organization information for the contact. Phone: Enter the phone number for the contact. Email: Enter email addresses for the contact. Groups: Assign the contact to a group. ...
Page 59: View Contacts
1. From home, tap Phone . 2. Enter a phone number and tap Add to Contacts 3. To add the number to an existing contact, tap Update existing. To add a new contact, tap Create contact. For an existing contact, tap the contact name and select a number type for the new number. For a new contact, enter the name and any additional information. 4. Tap Save. View Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Apps > Contacts . 2. Tap a contact to view quick options. Tap Call to dial the contact’s default phone number. Tap Message to send the contact a message. Tap Details to view more information about the contact. Edit a Contact Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more.
Page 60: Favorites
1. From home, tap Apps > Contacts . 2. Tap a contact, and then tap Details 3. Tap More options > Delete. 4. Tap Delete. Favorites Marking contacts as favorites lists them at the top of the Contacts tab in the Phone app, allowing you to quickly access your most used or preferred Contacts entries. Mark Contacts as Favorites 1. From home, tap Apps > Contacts 2. Tap a contact, and then tap Details 3. Tap Favorite to turn the star yellow Remove Contacts from Favorites 1. From home, tap Apps > Contacts 2. Tap a contact, and then tap Details 3. Tap Favorite to turn the star white Make a Call from Favorites 1. ...
Page 61: Send A Message To A Group
3. Tap fields to enter information about the group: Tap Group name to enter a name for the new group. Tap Group ringtone to select a ringtone for notifications for incoming calls from group members. 4. Tap Add member and select a member or members to add to the new group, and then tap Done. 5. Tap Save to save the new group. Add Contacts to a Group 1. From home, tap Apps > Contacts 2. Tap More options > Groups, and then tap a group. 3. Tap Edit > Add member and select a member or members to add to the new group, and then tap Done. 4. Tap Save. Send a Message to a Group You can send a message to members of a group, if the members have a telephone number stored in their contact record.
Page 62: Share A Contact
3. Tap More options > Send email. 4. Select recipients from the group’s members. 5. Continue to choose an email account, or Gmail, and then enter your email and send it. Delete a Group You can delete any group you created. When removing a group, you will have the option to also remove any members of the group from your accounts. 1. From home, tap Apps > Contacts 2. Tap More options > Groups, and then tap a group. 3. Tap More options > Delete, and then tap Group only to delete only the group, or Group and members to delete the group and all of its members. Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1. From home, tap Apps > Contacts . 2. Tap a contact and select Details 3. ...
Page 63: Profile Sharing
3. Tap Profile sharing, and then tap On/Off to enable the feature. 4. Set Profile sharing options: Share with: Share your profile with the public, all contacts, your favorite contacts, or selected contacts. Shared profile info: In addition to your name, status, and profile picture, you can share your email, organization, address, and date of birth. Back up profile data: Back up and restore your profile using your Samsung account. Registered information: View and set the registered information for your phone number. Import Contacts Your phone offers a couple of options for importing contacts from installed SD memory cards or external devices using USB. Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts. See microSD Card Settings for SD card information. Import Contacts from an SD Card or USB Storage 1. ...
Page 64: Back Up Contacts
3. Tap Import and follow the prompts to complete the import. Back Up Contacts If you are saving contacts to an account that does not automatically back them up to the Cloud, you can manually back them up to an optional installed SD card for re-import if needed. Before Backing Up Contacts to an SD Card You will need to have installed an SD card (not included) into your phone before you can back up your contacts. See microSD Card Settings for SD card information. Back Up Contacts to Your SD Card 1. From home, tap Apps > Contacts 2. Tap More options > Settings > Import/export contacts. 3. Tap Export and follow the prompts to complete the export. Contacts Settings Configure options for contacts stored on your phone. 1. From home, tap Apps > Contacts ...
Page 65: Messaging
Messaging With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messaging. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar). See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. 1. From home, tap Apps > Messages 2. On the Messages screen, tap Compose new message . 3. To add recipients, you can: Enter phone numbers directly in the Recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly. Tap Add from Contacts , and then select the contacts to whom you want to send the message. You can also select contact groups as recipients. When you have selected all the message recipients, tap Compose. 4. ...
Page 66: Create A Slideshow
Camera: Take a new picture. Gallery: Attach a picture from the Gallery app. Other: Select from the following sources: Image: Attach a stored picture. See View Pictures and Videos. Video: Attach a stored video. See Record Videos. Audio: Attach a stored music file or voice recording. Record audio: Make a voice recording and attach it. Samsung Notes: Attach a note. See Samsung Notes. Calendar: Select the calendar event you want to attach. See Calendar. Location: Add your current location (requires GPS to be turned on) or a location you pick on a map to your message. See Google Maps. Contacts: Select a contact from your phone, and then select which contact information you want to attach. See Contacts. 7. Tap Send to send the MMS message. Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you are composing, tap Menu > Create slideshow to add space for a new slide.
Page 67: Save And Resume A Draft Message
Add a picture: Tap Attach > Image and select a picture. Add a video: Tap Attach > Video and select a video. (You cannot add both a picture and a video on the same slide.) Add music or a voice recording: Tap Attach > Audio and select a file. Add a new slide: Tap More options > Add slide. View the next or previous slide: Tap up or down. Preview your slideshow: Tap More options > Preview. ...
Page 68: Manage Message Conversations
Manage Message Conversations. Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messages screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message Do one of the following: On the Messages screen, tap the text message or conversation to open and read it. If you have a new message notification, pull down the status bar to open the notification panel. Tap the new message to open and read it. To return to the Messages screen from a conversation, tap Back Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the Web browser. Note: If a message contains a phone number, tap the message and then tap the phone number to dial the number or add it to your contacts. View a Multimedia Message (MMS) 1. From home, tap Apps > Messages 2. On the Messages screen, tap a multimedia message or conversation to open it. 3. Tap the attachment to open it. If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more information, see Contacts. ...
Page 69: Reply To A Message
Reply to a Message 1. From home, tap Apps > Messages 2. On the Messages screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send Note: To reply to a text message with a multimedia message, open the text message, and then tap either Menu > Add subject or Attach. The text message is automatically converted into a multimedia message. Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From home, tap Apps > Messages 2. On the Messages screen, tap a conversation. 3. Touch and hold the message that you want to lock. 4. Tap Lock on the options menu. A lock icon is displayed at the right hand side of the message. Delete Conversations 1. From home, tap Apps > Messages 2. ...
Page 70: Messages Settings
2. Tap More options > Settings to configure settings. Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. From home, tap Apps > Google > Gmail For more information, see support.google.com/mail. Email Use the Email application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your ActiveSync account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time. Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully. 1. From home, tap Apps > Samsung > Email . 2. Tap a configured Gmail account to use it with the Email app, or tap Add new account to add a different email account. 3. Follow the prompts to set up your Gmail or email account. Making Connections Messaging...
Page 71: Add An Email Account
Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set 1. From home, tap Apps > Samsung > Email . 2. Tap Menu > Settings . 3. Tap Add account . 4. Follow the prompts to complete the account setup. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu.
Page 72: Create And Send An Email Message
Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption. Use client certificate: Tap to place a checkmark in the box, if your system requires certification. 4. Follow the prompts to configure options for the account. 5. Enter an account name and a display name and tap Done to complete setup. Create and Send an Email Message Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Samsung > Email . If you want to switch to a different email account, tap the account name at the top of the screen and select another account. 2. Tap Compose new email . 3. Enter the message recipient(s). You can add multiple recipients to an email message.
Page 73: Open Email Messages
Open Email Messages You can open and read email messages directly from the email Inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Samsung > Email . 2. Tap the message you want to view. 3. Tap Reply or Reply all to reply to the message. Tip: Tap the account name at the top of the Inbox to switch to a different email account. Tip: You can also access new email messages from the notification panel. Pull down the status bar to display the notification panel, and then tap an email notification. The email Inbox will open and display the new email message. Options when Reviewing Email Messages Resetting mail as unread: Touch and hold a message to select it, and then tap More options > Mark as unread. Deleting email: Touch and hold a message to select it, tap the check box on the left side of any other messages, and then tap Delete. ...
Page 74: Manage Your Email Inbox
Manage Your Email Inbox Your email Inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Samsung > Email . 2. Tap the email account at the top of the screen to select a different Inbox, or tap All accounts to see all your email Inboxes at once. Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. While viewing the account you want to synchronize, swipe down. Sort Email Messages 1. On the email account Inbox, tap Sort by. 2. Select from the options to sort email messages by date received, sender, read/unread, attachments, or priority. Delete Email Messages 1. ...
Page 75: Email Account Settings
Email Account Settings From the general settings menu above, tap an account name to access its settings. Making Connections Messaging...
Page 76: Internet And Social Networking
Internet and Social Networking The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites. Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request. 4G LTE The Sprint 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to the 4G LTE network, you must be in an area covered by the 4G LTE network. For more information about the availability of Sprint 4G LTE service in your location, visit sprint.com/coverage. Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes. Set Your Network Options 1. From home, tap Apps > Settings > Connections > Mobile networks > Network mode. ...
Page 77: Data Connection Status And Indicators
Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The fullness of the triangle icon indicates the strength of the signal. A fuller icon means a better signal. 4G LTE data service: Your phone is connected to a 4G LTE network. 3G (data service): Your phone is connected to a 3G network. Browser Browse the Internet using a full-featured browser. Use the Browser Launching the browser is as easy as tapping an icon. From home, tap Apps > Samsung > Internet You can also launch the browser by tapping a URL in a text message, email message, or Gmail message. Making Connections Internet and Social Networking...
Page 78: Add A Bookmark
Browser Use Options Searching within a web page: With a web page displayed, tap More options > Find on page, and enter your search text. Tip: To change the phone’s default launch page to your current page, tap More options > Settings > Homepage > Current page. Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Apps > Samsung > Internet 2. Navigate to the Web page you want to bookmark, and tap More options > Add to Bookmarks. 3. Check or change the bookmark title, URL, or more, and then tap Save. Bookmark Options Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap ...
Page 79: Browser Settings
1. From home, tap Apps > Samsung > Internet 2. Tap Tabs If you do not see Tabs , drag the Web page down to display the address bar. 3. Tap New tab. To switch tabs, tap one of the available thumbnails in the tabs window. Browser Settings Configure your Browser settings. 1. From home, tap Apps > Samsung > Internet 2. Tap More options > Settings to configure settings. Chrome Browser Use Chrome™ to browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your mobile device. From home, tap Apps > Google > Chrome . For more information, visit support.google.com/chrome. Facebook Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well ...
Page 80: Google Messenger
Google Messenger You can send and receive text (SMS) and multimedia (MMS) messages using Google Messenger. You can send texts over Wi-Fi even if you don’t have cell service. From home, tap Apps > Messenger Instagram Capture and share photos and videos with your friends. Customize what you capture, and then share it on your feed or post it directly to your friends. From home, tap Apps > Instagram Messenger Reach out to your friends and family with Facebook Messenger, which works just like texting. A data plan is required to use Messenger. From home, tap Apps > Messenger Making Connections Internet and Social Networking...
Page 81: Global Services
Global Services With your phone and global roaming service from Sprint Worldwide℠ Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Note: Global roaming is auto-enabled on your new Sprint phone. Visit sprint.com/globalroaming for more information. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service. To activate Sprint Worldwide service: Chat with or email an international support rep by visiting sprint.com/swwsupport. – or – Call Sprint Worldwide Customer support at 1-888-226-7212. Your Phone’s SIM Card for International GSM Roaming Your phone comes with a pre-installed SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks. Note: Your SIM card should be pre-installed. If you need to reinstall your SIM card, follow the instructions below. Note: The SIM card included with your phone contains information specific to your phone and should be retained for use on GSM networks. Insert a SIM Card 1. ...
Page 82: Enable Global Roaming Mode
3. Insert SIM card. Insert gently with gold IC chip facing downward. 4. Insert the battery. Align the contacts of the battery with the contacts in the phone. 5. Attach the back cover. Caution: If the card is not inserted correctly, the device cannot detect the SIM card. Reorient the card and place it back into the slot if the SIM is not detected. Enable Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or GSM/UMTS network when you travel. You may set global roaming options through the settings menu. You may also need to set your network mode options through the settings menu. See Set the Communications Method for Global Use. To set your roaming options manually: 1. From home, tap Apps > Settings > Connections . 2. Tap Mobile networks > Data roaming. 3. Tap Roaming network. 4. Tap Home only or Automatic. 5. Tap Roaming guard. 6. Select roaming guard options for each category. Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed.
Page 83: Select A Carrier
3. Tap Network mode > CDMA / LTE/CDMA / GSM/UMTS / Automatic. Note: At the time of purchase, your phone is set to the Automatic mode by default. This allows global usage and normally will not need to be changed. Select a Carrier You can select a specific local carrier to use when traveling internationally. At the time of purchase, your phone is preset to connect automatically to an appropriate carrier in your current area. 1. From home, tap Apps > Settings > Connections 2. Tap Mobile networks. 3. Tap Network operators. 4. Tap an available network. To automatically select an appropriate carrier (default), tap Choose automatically. To search for all available networks, tap Search networks. Make and Receive Worldwide Calls When traveling on international networks, you can place and answer calls as you would on the Sprint network (see Place and Answer Calls), although some additional instructions may be required to place a call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww. Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. ...
Page 84: Sprint International Voicemail Service
3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access code for the country from which you are calling. 4. Tap 1 to insert the US country code, and then enter the area code and number. 5. Tap Dial to place the call. Sprint International Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail passcode. Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service information. International Voicemail Troubleshooting There are a few tips to keep in mind when using Sprint voicemail while traveling. Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages. If you hear the message “Please enter the number of the subscriber you wish to call,” enter your 10-digit wireless phone number. Set Up Your Voicemail Access Number for International To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number as a Contacts entry. This will make it faster and easier to access your messages while roaming internationally. 1. From home, tap Apps > Contacts ...
Page 85: International Data Roaming
New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received. You may see “Missed Call” on your screen prior to receiving a message notification. You must call voicemail in order to retrieve messages. Follow the instructions on the previous page to store your voicemail number for easy access. Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you will be required to enter your voicemail passcode. To retrieve your voicemail messages: 1. From home, tap Apps > Contacts 2. Tap the voicemail entry and then tap the number to call it. 3. When your voicemail answers, tap Star, enter the passcode, and then tap # to access your voicemail. International Data Roaming Sprint Worldwide Wireless Service can also keep you connected using email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips and sprint.com/sww to determine the services available where you are traveling. Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network. Get Started With Sprint Worldwide Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your ...
Page 86: Access Email And Data Services Internationally
Access Email and Data Services Internationally To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your phone. Access International Data Services on GSM/UMTS Networks To select a GSM data service carrier for a specific country: 1. From home, tap Apps > Settings > Connections > Mobile networks. 2. Tap Roaming, and then tap the Data On/Off switch below International to enable data roaming. Access Email and Data Services Internationally on CDMA Networks If data service is available on an international CDMA network, then you only need to set the phone to CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network. If your phone has automatically selected a GSM network while traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global Roaming Mode.) Visit sprint.com/sww for a list of services available in each country.
Page 87 If the issue is with data, were you able to place voice calls? If the issue is with voice service, were you able to access data? Please call the numbers below if you need assistance: While in the United States: Call 1-888-226-7212. While traveling outside the United States: In GSM mode: touch and hold 0 and then dial 1-817-698-4199. In CDMA mode: enter the country code and then dial 1-817-698-4199. There is no charge for this call from your wireless phone. From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. ...
Page 88: Connectivity
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder. File Transfer Tips If you want to save data to an SD card on your phone, make sure the SD card is installed and active. See microSD Card Settings. Avoid removing the SD card while transferring data. Data exchange may use the methods outlined in the following table: Method Description Transferring media files Transfer files between your phone and PC such as pictures, videos, and music. Transferring images Transfer picture and video files between your phone and PC. Connecting MIDI devices Connect to MIDI-compatible devices. Charging Charge your device using a USB cable.
Page 89: Wi-Fi
Insert the smaller end of the cable to the charger/accessory jack at the bottom of the phone. Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it. 2. Pull down the status bar to display the notification panel. You will see either Transferring media files via USB, Transferring images via USB, Connecting MIDI devices via USB, or Charging via USB. For most transfers, you will want to use Transferring media files via USB. To change the option, tap it in the notification panel to open the Use USB for window, and then tap the desired option. 3. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 4. If available, select a drive (Card for SD card, Phone for internal phone storage). 5. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 6. ...
Page 90: Disconnect Wi-Fi
password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected. Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks. Disconnect Wi-Fi You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off. 1. From home, tap Apps > Settings > Connections 2. Tap Wi-Fi. 3. Tap the name of the connected access point and then tap Forget. After disconnecting from an access point, you may need to re-enter the password to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply using Wi-Fi, without an access point or using the Internet. 1. From home, tap Apps > Settings > Connections 2. Tap Wi-Fi. 3. Tap On/Off to turn Wi-Fi on. 4. Tap Wi-Fi Direct. Wi-Fi Direct and Wi-Fi are unavailable at the same time. 5. ...
Page 91: Bluetooth
Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet. Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands- free features, etc. Function Description Audio output Listen to music and other audio output wirelessly. Hands-free calls Call hands-free using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with connected Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities. 1. Wireless connection to all Bluetooth functions is not guaranteed for the phone. 2. The phone may not connect properly depending on the other device. 3. Noise may be experienced with wireless calls and hands-free calls depending on the conditions. To enable Bluetooth: 1. From home, tap Apps > Settings > Connections . 2. Tap Bluetooth. 3. Tap On/Off to turn Bluetooth on. ...
Page 92: Connect To A Paired Bluetooth Device
To pair Bluetooth devices: 1. From home, tap Apps > Settings > Connections . 2. Tap Bluetooth. Nearby devices appear in the “Available devices” list. If a target device is not detected, tap Scan to search again. 3. Tap a device from the “Available devices” list, and follow the prompts to pair with the device. The Bluetooth device is paired to your phone. Methods to accept a Bluetooth connection differ depending on the devices used. Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair. The device is unpaired from your phone. To make another connection with the device, you will need to pair again. Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It is the same procedure to set up stereo audio and hands- free devices. 1. ...
Page 93: Send Information Using Bluetooth
Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send Using Bluetooth You can send the following types of information, depending on the device you are sending to: Images and videos Calendar events Contacts Audio files Note: In the instructions below, Contacts data is used as an example. Sending Contacts Data Using Bluetooth 1. From home, tap Contacts 2. Tap a contact and select Details 3. Tap Share. 4. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact information in a text file. 5. ...
Page 94: Hotspot
For a vCalendar file, select the calendar where you want to save the event, and then tap Import. The vCalendar is added to your Calendar events. (For more information on using the Calendar, see Calendar.) For a vCard contact file, if there are multiple vCard files on your storage card, you can choose to import one, several, or all of those contacts to your contacts list. Hotspot Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone's mobile data services using Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used). Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at sprint.com/mysprint or access your account using Sprint Zone to learn more. Note: Turning Hotspot on will disable your phone's connection to other Wi-Fi networks. Set Up Hotspot 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering > Hotspot. 3. Tap On/Off to turn Hotspot on. To disable Hotspot, tap On/Off again. Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen). Connect to Hotspot 1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.). 2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list. You can change the default name by tapping More options > Configure Hotspot and entering a new Network name.
Page 95 Important: Use of the Tethering feature requires an additional subscription. Sign on to your account at sprint.com/mysprint or access your account using Sprint Zone to learn more. 1. From home, tap Apps > Settings . 2. Tap Hotspot and Tethering 3. Select a tethering option: Bluetooth tethering or USB tethering. For USB tethering, connect your phone to the target device with the supplied USB cable. For Bluetooth tethering, pair your phone with the other device using Bluetooth. See Pair Bluetooth Devices for details. Making Connections Connectivity...
Page 96: Apps And Entertainment
Apps and Entertainment The topics in this section w ill explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more. Apps and Entertainment...
Page 97: Camera And Video
Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a camera with an autofocus feature that lets you capture sharp pictures and videos. Your pictures and videos are saved in the Gallery app. For information on how to view, edit, and share pictures and videos you take, see Gallery. Camera Overview The camera's viewfinder screen lets you view your subject and access camera controls and options. Portrait: Adjust skin tone of faces. Gallery: View your picture or video in the Gallery application. Capture picture: Take a picture. Record video: Begin recording video. Camera, Modes, or Effects: Swipe right to change the shooting mode. Swipe left to add an effects filter. Switch cameras: Switch between the rear camera and the front camera. Flash: Activate or deactivate the flash. Toggle through flash options—on, auto, or off (rear camera only). Camera settings: Opens the camera settings menu and lets you change additional camera settings. See Camera Settings. Apps and Entertainment Camera and Video...
Page 98: Take Pictures And Record Videos
Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos File Format for Pictures: File format for pictures is JPEG or RAW format. File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images. Flash Warning Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the flash at other people's eyes. May affect eyesight, etc. Take a Picture You can take high-resolution pictures using your phone’s camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory.
Page 99: Record Videos
4. Tap Capture picture to take the picture. Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1. From home, tap Apps > Camera . 2. Aim the camera at your subject and then tap Record 3. The following actions are available: Tap Capture to take a picture while recording. Tap Pause to pause recording. Tap Resume to resume recording. Tap Stop to stop recording. Shooting Mode Several visual effects are available. Some modes are not available when taking self-portraits. Apps and Entertainment Camera and Video...
Page 100: Camera Settings
1. From home, tap Apps > Camera . 2. Swipe to the right for the Mode options. Each section indicates which camera (front or rear) the modes are available for. Rear camera Auto: Allow the camera to evaluate the surroundings and determine the ideal mode for the picture. Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while taking pictures. Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction. Continuous shot: Touch and hold the capture button to take continuous photos. HDR (Rich tone): Enables the light sensitivity and color depth features of the device to produce a brighter and richer picture. Night: Takes multiple shots and combines them to get brighter, clearer pictures in low light without using the flash. Sports: Allows you to capture clear shots of a moving subject. Sound & shot: Add a few seconds of background sound to enhance pictures. Front camera ...
Page 101: Set Camera Functions
Swipe the screen up or down. Set Camera Functions You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps > Camera 2. Tap Settings 3. Select your desired settings. Rear camera Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution pictures take up more memory. Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory. Front camera Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution pictures take up more memory. Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory. Save pictures as previewed: Save the self-portrait or self-recording as viewed on the camera screen, not as flipped images.
Page 102 Volume keys function: Use the Volume key as the camera key, the record key, or as a zoom key. Reset settings: Reset the camera settings. Apps and Entertainment Camera and Video...
Page 103: Productivity
Productivity Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity apps. 1Weather ® Receive real-time local weather information at any location in the world using 1Weather . Access seven-day and hourly weather forecasts for your area. From home, tap Apps > 1Weather Plan trips and access AAA member services. 1. From home, tap Apps > AAA 2. Follow the prompts to update the app in Play Store, and then explore the app to plan trips and access member services. Calculator Your phone’s convenient built-in calculator lets you perform basic and advanced mathematical equations. 1. From home, tap Apps > Calculator 2. Tap keys for calculations. Apps and Entertainment Productivity...
Page 104: Calendar
Tip: To use the scientific calculator, turn on Auto rotate (notification panel > Auto rotate ) and rotate the screen to the landscape orientation. Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync ® calendar, Google Calendar™, and Outlook calendar. In order to sync with your Google calendar, you must sign in to a Google Account on your phone. See Google Account. Calendar Operations View Today’s Calendar: From the Calendar, tap Today. Change Calendar View: From the Calendar, tap View, and then tap Year, Month, Week, Day, or Tasks to change the current view. View Next/Previous Month (Month View): From the Calendar, swipe left or right. View Next/Previous Week (Week View): From the Calendar, swipe left or right. View Next/Previous Day (Day View): From the Calendar, swipe left or right. Add an Event to the Calendar Add events to your calendar directly from the Calendar application.
Page 105: View Calendar Events
2. Tap Add . 3. Enter an event title, start date/time, end date/time, etc., and then tap Save. View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the current view in the top right corner, and then tap Year, Month, Week, Day, or Tasks. 1. From home, tap Apps > Calendar . 2. Tap a date and then tap an event. Tap the event to edit it. Apps and Entertainment Productivity...
Page 106: Sync Calendars
Sync Calendars You can select which calendars you would like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar . 2. Tap More options > Manage calendars. 3. Select sync options by sliding the selector next to each option. 4. Tap Back to return to Calendar view. Calendar Settings Configure settings for your phone’s Calendar app. 1. From home, tap Apps > Calendar . 2. Tap More options > Settings to configure Calendar settings. Caller ID With the Caller ID app, see who is calling, even if the caller is not in your contact list. The Caller ID app requires a subscription. From home, tap Apps > Caller ID Apps and Entertainment Productivity...
Page 107: Clock
Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, or set a timer. Check the Time You can check the time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed. Set Alarms Set multiple alarms using your phone’s Clock app. 1. From home, tap Apps > Clock 2. Tap the Alarm tab. 3. Tap Add alarm . 4. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume, and then tap Save. Phone at Alarm Time At the set alarm time, the phone sounds the alarm and/or vibrates. Stopping an alarm: When the alarm sounds, tap Dismiss. Apps and Entertainment Productivity...
Page 108: Additional Clock Features
Additional Clock Features Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the clock app display. From home, tap Apps > Clock World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From the clock app, tap World Clock. 2. Tap Add city and select a city. 3. Repeat to add multiple cities. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. From the clock app, tap Stopwatch. 2. Tap Start to begin timing. 3. Tap Stop to stop timing. Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to reset the stopwatch to zero. Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. Apps and Entertainment Productivity...
Page 109: Drive
1. From the clock app, tap Timer. 2. Use the keypad to set the length of the timer. 3. Tap Start to begin the timer. Drive Use Google Drive to open, view, rename, and share your Google Docs™ and files. From home, tap Apps > Google > Drive Visit support.google.com/drive to learn more about Google Drive. Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. Enable Location Services on Your Phone Before using any location-based services, you must enable your phone’s location feature. For information about setting your phone’s location options, see Location Settings. From home, tap Apps > Google > Maps Visit support.google.com/maps to learn more. Google Search Use Google Search to search not only the Internet, but also the apps and contents of your device. From home, tap the Google search bar or tap Apps > Google > Google . Lookout ®...
Page 110: Photos
To view files in My Files: 1. From home, tap Apps > Samsung > My Files 2. Tap a category to view the relevant files or folders. 3. Tap a file or folder to open it. Note: Different folders may appear depending on how your phone is configured. File Groups Files stored in the device are organized into the following groups: Recent files: View recently saved files. This only appears if one or more files have been accessed recently. Images: View image files. Audio: View audio files. Videos: View video files. Documents: View document files. Downloads: View all apps and files that have been downloaded to the device. Installation files: View installation files stored on the device. Internal storage: View folders and files located on the device. SD card: View folders and files located on the optional SD card (not included). My Files Options Use My File options to search, edit, clear file history, and more.
Page 111: Samsung Notes
From home, tap Apps > Google > Photos Visit support.google.com/photos to learn more about Google Photos. Samsung Notes The Samsung Notes app helps you create, edit, and manage all the notes on your phone. Sign in to your Samsung account to access your notes in Samsung Notes from any device. With Samsung Notes, create content by typing, writing, drawing, and even recording voice, video, or taking pictures. Templates are provided to make content creation easy and help keep things organized. Compose a Note You can create notes using the Samsung Notes app. 1. From home, tap Apps > Samsung Notes 2. Tap Create and type a note. Available options include: Text: Use the keyboard to type text. Pen: Use the pen tool to write text with your finger or a stylus. Brush: Create a drawing. Image: Insert an image into the note. Voice: Use your voice to insert text into the note. 3. Tap Save when finished. Edit Notes You can make edits to notes you create. 1. From home, tap Apps > Samsung Notes ...
Page 112: Secure Folder App
1. From home, tap Apps > Samsung Notes 2. Browse note entries by swiping up or down. 3. To search for a note, tap Search Notes Options You can edit, share, or manage notes. 1. From home, tap Apps > Samsung Notes 2. While browsing notes, tap More options for the following options: Edit: Select notes to share, delete, or move. Sort by: Change the way notes are organized. List/Grid view: Switch between List view and Grid view. Settings: View settings for the Samsung Notes app. Secure Folder App Lock your private content and apps to enhance security. You must sign in to your Samsung account to use Secure Folder. 1. From home, tap Apps > Samsung > Secure Folder 2. Follow the prompts to set up a sign in to your Samsung account, set a secure screen lock, and ...
Page 113: Sprint Worldwide
Sprint Worldwide Learn about international services from Sprint, including international calling, texting, and roaming plans. From home, tap Apps > Sprint Worldwide Tech Expert Use Tech Expert to get access to a US-based technical expert. From home, tap Apps > Tech Expert Uber Use Uber to hire a private driver in more than 130 cities and 30 countries. Uber is an entirely new and modern way to travel. From home, tap Apps > Uber Apps and Entertainment Productivity...
Page 114: Entertainment And Activities
Entertainment and Activities The following topics provide an overview of your phone’s entertainment apps, from music players and YouTube™, to health apps, games, and more. Amazon Shop at amazon.com™ from your device. From home, tap Apps > Amazon Amazon Kindle Download books for reading right on your device with the Amazon™ Kindle™ app. You must have an account with Amazon to use the Kindle application. From home, tap Apps > Amazon Kindle Amazon Music Use Amazon Music™ to purchase, download, and play music from Amazon. From home, tap Apps > Amazon Music Amazon Prime Photos Use Amazon™ Photos to store your photos on Amazon’s cloud server. From home, tap Apps > Prime Photos Amazon Prime Video Watch Amazon Prime™ movies and videos on your phone. From home, tap Apps > Prime Video App Spotlight Use App Spotlight to discover new apps from the Google Play store.
Page 115: Audiobooks
Audiobooks Access audible.com’s library of audiobooks in every genre. From home, tap Apps > Audiobooks DraftKings Play daily fantasy sports against other users with DraftKings. From home, tap Apps > DraftKings Galaxy Apps Use Galaxy Apps to discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. From home, tap Apps > Samsung > Galaxy Apps Gallery Using the Gallery application, you can view pictures and watch videos that you have taken with your phone’s camera or downloaded. You can do basic editing such as rotating and cropping. You can also set a picture as your contact picture or wallpaper and share pictures with your friends. While viewing pictures in the Gallery, scroll up the screen to view more albums. Simply tap an album to view the photos or videos in that album. If you have downloaded any photos and videos, these will be placed in the All downloads album. 1. From home, tap Apps > Gallery . Apps and Entertainment Entertainment and Activities...
Page 116: View Pictures And Videos
2. From the main Gallery screen, you can use the following options: Tap a picture or video to display it in full screen view. Touch and hold thumbnails to select them (indicated by a checkmark). Tap tabs along the top to change views. You can view by Pictures, Albums, or Stories. Tap More options for other options. Available options depend on which Gallery screen you are viewing, and may include: Camera: Launch the Camera to take pictures or record video. Edit: Depending on the view, tap albums or items to select them. After selection, you can tap More again for options you can use with the selected item(s). Share: Share albums, pictures, or videos. Animate: Create an animation from several pictures. Collage: Create a collage from several pictures. Create album: Create a new album in the Albums view. Slideshow: Create a slideshow from several pictures in the Stories view. Settings: Configure sync and story settings. For more information about using Gallery, see View Pictures and Videos, Edit Pictures, and Share Pictures and Videos. View Pictures and Videos You can access and view all your stored pictures and videos from your phone’s Gallery. Apps and Entertainment Entertainment and Activities...
Page 117 1. From home, tap Apps > Gallery . 2. Tap an album (such as Camera). To select another album, tap Back to return to the Albums tab. 3. Tap an image to view the picture or video. Tap a picture or video to view it full screen. When viewing pictures and videos, you can touch and hold an image to open a selection menu and choose what to do with the picture or video. Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, tap the thumbnail image to see the item in the review screen. From there, you can access options such as save, view, send, or delete the picture or video. Pictures and Videos: Options while Viewing Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or out on a picture or video.
Page 118: Edit Pictures
Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more. Rotate a Picture The editing options let you rotate pictures 90 degrees clockwise. Repeat the action for additional rotations. 1. From home, tap Apps > Gallery . 2. Tap the picture you want to rotate. 3. Tap More options > Rotate left or Rotate right. Edit Tools Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and adding decoration. 1. From home, tap Apps > Gallery 2. Tap the picture you want to edit. Apps and Entertainment Entertainment and Activities...
Page 119: Share Pictures And Videos
3. Tap Edit. 4. Adjust your picture with these tools: Position: Straighten, crop, and freely rotate your picture. Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture. Effects: Add color effects to your picture. Decoration: Apply other images, stickers, or labels to your picture. 5. After using an editing tool, tap Apply to apply the changes. 6. When you are finished editing the picture, tap Save. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook and Google+™) and share videos on YouTube. You can also send them to another phone or your computer using Bluetooth. 1. From home, tap Apps > Gallery 2. Tap the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include. 3. Tap Share, and then on the sharing menu, tap a sharing method. Apps and Entertainment Entertainment and Activities...
Page 120: Google Play Music App
4. Follow the prompts to complete the message and share the files. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play using streaming or download. From home, tap Apps > Play Music For more information about Google Play Music, visit support.google.com/music. Note: For information about loading music onto your phone, see Transfer Files between Your Phone and a Computer. Google Play Movies &TV Watch movies and TV shows purchased from Google Play. You can stream them instantly, or download them for viewing when you are not connected to the Internet. You can also view videos saved on your device. From home, tap Apps > Play Movies & TV For more information about Google Play Movies & TV, visit play.google.com/movies. Loot Use Loot to play unlimited premium games for a low monthly fee. Apps and Entertainment Entertainment and Activities...
Page 121: Nextradio
Install the Loot App Before you use Loot on your phone, you must download and install the app. 1. From home, tap Apps > Loot 2. Tap Download and follow the prompts to download and install the app. Access Loot From home, tap Apps > Loot NextRadio ® Listen to your favorite FM radio stations on the go with NextRadio . Tune in to any FM frequency in your area and listen to the radio without the cost of streaming music. From home, tap Apps > NextRadio Note: To listen to radio from your device, you must plug in either headphones or a speaker cable to the headphone jack on bottom of the device. To listen through the device's speaker (after plugging in headphones), tap More options > Output to speaker. Playphone Use Playphone to discover and purchase new games. Recommend games to others. Install the Playphone App Before you use Playphone on your phone, you must download and install the app. 1. ...
Page 122 Caution: The information gathered from this device, S Health, or related software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. The accuracy of the information and data provided by this device and its related software, including heart rate readings, may be affected by factors such as environmental conditions, skin condition, specific activity performed while using/wearing the device, settings of the device, user configuration/user-provided information, placement of the sensor on the body, and other end-user interactions. For more information on proper wear and use, see samsung.com/us/heartratesensor. 1. From home, tap Apps > Samsung > S Health . 2. Follow the prompts to get started: Before You Start Exercising This app can be used to monitor your exercise. While moderate physical activity, such as brisk walking, is safe for most people, health experts suggest that you talk with your doctor before you start an exercise program, particularly if you have any of the following conditions: Heart disease; Asthma or lung disease; Diabetes, or liver or kidney disease; Arthritis. You should also check with your doctor if you have symptoms suggestive of heart, lung, or other serious disease, such as: Pain or discomfort in your chest, neck, jaw, or arms during physical activity; Dizziness or loss of consciousness; Shortness of breath with mild exertion or at rest, or when lying down or going to bed; ...
Page 123: Samsung
You have not exercised for three months or more; You are overweight or obese; You have high blood pressure or high cholesterol; You have impaired glucose tolerance, also called pre-diabetes. When in Doubt – Check it Out If you are unsure of your health status, have several health problems, or are pregnant, you should speak with your doctor before starting a new exercise program. Working with your doctor ahead of time is a good way to plan an exercise program that is right and safe for you. Consider it the first step on your path to physical fitness. Samsung+ Use Samsung+ to get live help, discover new features, and unlock promotions for your Samsung device. From home, tap Apps > Samsung > Samsung+ Sprint Music Plus Use Sprint Music Plus to purchase, download, and play music, ringtones, and ringback tones for your phone. Install the Sprint Music Plus App Before you use Sprint Music Plus on your phone, you must download and install the app. 1. From home, tap Apps ...
Page 124: Sprint Spot
For more information, tap Menu > Settings > About or Help. From home, tap Apps > Sprint Music Plus Note: If you have loaded music on to your phone from your computer (see Transfer Files between Your Phone and a Computer), you will need to sync your music to listen to it through Sprint Music Plus. From the Sprint Music Plus app, tap More options > Settings > Synchronize your music library. Once synced, you will see your music in the library. Sprint Spot Use Sprint Spot to discover and access top quality applications, games, TV, music, and entertainment. 1. From home, tap Apps > Sprint Spot 2. Follow the prompts to browse categories and find mobile content. Sprint Zone Use Sprint Zone to access your Sprint account, get device information and help, find recommended apps, and more. 1. From home, tap Apps > Sprint Zone . 2. Tap an option on the main screen, or tap Menu and select from a full list of options.
Page 125: Settings
Settings The topics in this section w ill cover your phone’s settings menus and options. Settings...
Page 126: Connections Settings
Connections Settings The following topics introduce your phone’s Connections settings options. Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about Wi-Fi settings, see Wi-Fi. 1. From home, tap Apps > Settings > Connections . 2. Tap Wi-Fi. 3. Tap On/Off to turn Wi-Fi on. To disable Wi-Fi, tap On/Off again. 4. Tap a Wi-Fi network, enter the password, and tap Connect. 5. Configure your Wi-Fi settings. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For the password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected. Connect to a Wi-Fi Network Using WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router. To connect using a WPS button: 1. ...
Page 127: Bluetooth Settings
Smart Network Switch Smart network switch lets your phone automatically switch to the wireless network data connection when the current Wi-Fi connection is unstable. 1. From the Wi-Fi settings menu, tap Advanced > Smart network switch. 2. Tap On/Off to enable the feature. Advanced Wi-Fi Settings The advanced Wi-Fi settings menu lets you set up and manage wireless access points. From the Wi-Fi menu, tap Advanced to access Wi-Fi settings: Smart network switch: Connect automatically to a mobile network connection when the Wi-Fi connection is unstable. Network notification: Receive notifications when open networks in range are detected. Hotspot 2.0: Automatically connect to Wi-Fi access points that support Hotspot 2.0. Manage networks: Manage your saved Wi-Fi networks. WPS push button: Set up a connection to a WPS (Wi-Fi Protected Setup) router or other equipment. WPS PIN entry: View the PIN used by your device to set up a PIN-secured connection to a Wi-Fi router or other equipment (not configurable).
Page 128: Phone Visibility
Bluetooth Settings Operations Change your phone name: From Bluetooth settings, tap More options > Rename device, enter a new name, and tap Done. This changes the name of your phone as seen by other devices. Pairing Bluetooth devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in “Available devices” and follow the prompts. Depending on the device, you may be required to enter or accept a passkey. If the target device does not appear, tap Scan to search again. This setting is available when Bluetooth is enabled. Change the name of a paired device: From Bluetooth settings, tap Settings next to a paired device name, tap Rename, enter a new name, and tap OK. Emoji cannot be used in a device name. This setting is available when Bluetooth is enabled. Canceling pairing: From Bluetooth settings, tap Settings ...
Page 129: Data Usage Settings
Data Usage Settings The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps > Settings > Connections . 2. Tap Data usage. 3. View data usage settings options: Usage: View mobile data usage for the current billing cycle. Data saver: Reduce data usage by preventing some apps from sending or receiving data in the background, or by reducing the frequency of data access by apps in use. Mobile data: Enable or disable mobile data. Alert me about data usage: Receive an alert when your mobile data usage reaches the amount you selected. Mobile data usage: Tap the drop-down menu, and then choose a time period for data usage. Data usage for the period is displayed on the graph, along with usage by application at the bottom of the screen. Bill cycle: Set mobile data usage warnings and limits during your billing cycle. ...
Page 130: Mobile Networks Settings
Note: You can also enable or disable Airplane Mode through the notification panel quick settings (drag down the status bar and tap Airplane mode > Turn on). Mobile Networks Settings The Mobile networks settings menu allows you to configure your mobile network connections. Set options for network selection and data service. 1. From home, tap Apps > Settings > Connections 2. Tap Mobile networks. 3. Configure options: Roaming: When you are outside your home network area, your phone can still connect to other networks that your provider supports using roaming. There may be additional costs for accessing networks while roaming, so you may want to control your phone’s roaming behavior with Roaming settings. Roaming network: Select a roaming default. Choose Home only, to only connect to the Sprint network, or Automatic to allow connections to Sprint’s partner networks, when available. Roaming guard: Choose options for displaying an onscreen roaming notice for certain functions. Enable or disable roaming notices for Voice and Data for Domestic use, Voice, Data and Outgoing text message for International networks, and Voice, Data and Outgoing text message for GSM networks (if supported by your phone). Roaming settings: Enable or disable roaming options, including Voice and Data for Domestic and International networks, and Data for GSM networks (if supported by your phone). ...
Page 131: Location Services
Locating Method Before using any features that require location assistance, you must enable your device’s location services. 1. From home, tap Apps > Settings > Connections 2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap Locating method to select how your location is determined: High accuracy: Use GPS, Wi-Fi, and mobile networks. Battery saving: Use Wi-Fi and mobile networks (no GPS). Device only: Use GPS only. 5. Tap Improve accuracy to use other connections for determining your location: Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even when Wi-Fi is turned off. Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically through Bluetooth, even when Bluetooth is turned off. Recent Location Requests Apps that have requested your location are listed under Recent location requests. 1. From home, tap Apps > Settings ...
Page 132: More Connection Settings
3. Tap On/Off to turn on Location services. 4. Tap Google Location History and sign in to your Google Account for more options. More Connection Settings The more connection settings menu provides access to additional connection options, such as Nearby device scanning, Printing, and VPN. Access More Connection Settings Options 1. From home, tap Apps > Settings > Connections 2. Tap More connection settings. 3. Set items. Nearby Device Scanning Scan for and connect to nearby devices. You will receive notifications when there are available divides to connect to. 1. From home, tap Apps > Settings > Connections > More connection settings. 2. Tap Nearby device scanning. 3. ...
Page 133: Virtual Private Networks (Vpn)
6. Tap More options > Add printer > Add printer (or Add depending on the plug-in), and then enter a name and the IP address of the printer. Set Up a Printer Add a printer to a print service and configure settings. Note: Below settings are examples only. Available settings will differ depending on the type of print service and printer you are using. 1. From the Printing settings screen, select a print service from the list. 2. Tap On/Off to turn the service on. The service must be on to add a printer. 3. Tap More options > Add printer and follow the prompts to add a printer. 4. Tap More options > Printer settings to configure printer options. Available options may vary depending on the type of printer, and not all printers support all options. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login ...
Page 134: Add A Vpn Connection
You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the VPN settings menu to add a VPN connection to your phone. 1. From home, tap Apps > Settings > Connections > More connection settings. 2. Tap VPN. 3. Tap Add VPN, and then enter the information for the VPN you want to add. Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options. Set up all options according to the security details you have obtained from your network administrator. 4. Tap Save. Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. To access the VPN settings window: 1. From home, tap Apps > Settings > Connections 2. ...
Page 135: Wi-Fi Calling Settings
Wi-Fi Calling Settings The Wi-Fi Calling settings menu lets you set your Wi-Fi Calling options, including updating your 9-1- 1 information. For information about setting up Wi-Fi Calling, see Wi-Fi Calling. 1. From home, tap Apps > Settings > Wi-Fi Calling 2. Follow the prompts to change your Wi-Fi Calling settings. Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support. Hotspot and Tethering Settings Use Mobile hotspot and tethering to share your device’s Internet connection with other devices. Hotspot Settings Use Hotspot to share your device’s Internet connection with other devices. For more information, see Hotspot. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering > Hotspot. 3. Tap On/Off to turn Hotspot on. To disable Hotspot, tap On/Off again. Advanced Hotspot Settings The hotspot settings menu lets you configure advanced options. Set Network SSID: From the Hotspot window, tap More options > Configure Hotspot > Network name, enter a name for your hotspot, and then tap Save.
Page 136: Tethering Settings
Set allowed devices: To select which devices are allowed to connect to the Hotspot, in the Hotspot window, tap More options > Allowed devices > Add, enter a device name and MAC address, and then tap Add. To remove allowed devices, tap Delete. Set Hotspot Timeout Settings: From the Hotspot window, tap More options > Timeout settings, and then an option to select it. Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device using a USB cable or by Bluetooth. For more information, see Tethering. Note: Using the tethering feature consumes battery power and uses data services. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering Available tethering options are listed after Hotspot. Settings Connections Settings...
Page 137: Device Settings
Device Settings The following topics outline the device settings options available on your phone, including sounds, display, gestures, applications, and more. Sounds and Vibration Settings The following topics cover your phone’s Sounds settings options. Access Sounds and Vibration Settings From home, tap Apps > Settings > Sounds and vibration Sound Mode You can switch between sound modes, while preserving the individual sound settings you have made. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Sound mode, and then choose a mode: Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts. Vibrate: Your phone vibrates for notifications and alerts. This uses the Vibration intensity you choose in Sound settings.
Page 138: Ringtones And Sounds
1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Volume and then drag the sliders to set the default volume for: Ringtone Media Notifications System Media Volume Limiter Limit the maximum output of the device’s volume. You can also set a PIN to prevent unauthorized users from changing this setting. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration > Volume. 3. Tap More options > Media volume limiter. Tap On/Off to enable this feature. ...
Page 139: Vibration Pattern
3. Tap Ringtone, scroll to the bottom of the list, and then tap Add from device storage 4. Select a source for the ringtone. You will see a list of compatible songs or audio files. To load music on your phone, see Transfer Files between Your Phone and a Computer. 5. Tap a song to hear a preview, and then tap Done to save it as a ringtone. Tip: When choosing music for a ringtone, select the Highlights only checkbox to allow the system to select what part of the song to use. Clear the checkbox to play the song from the beginning. Vibration Pattern Choose a vibration pattern. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Vibration pattern to select a default vibration pattern. Notification Sounds Set the default notification sounds for apps such as Messages, Calendar, and Email. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. ...
Page 140: System Sounds
3. Tap On/Off next to Do not disturb to enable the feature. Scheduling This option allows you to turn Do not disturb mode on or off automatically at scheduled times. Note: Scheduling is not available if Do not disturb mode has been turned on manually. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Do not disturb. 4. Tap Turn on as scheduled, and set the Days, Start time, and End time. Allow Exceptions This option lets you customize which notifications are allowed while your device is in Do not disturb mode. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Do not disturb. 4. ...
Page 141: Key-Tap Feedback
Key-tap Feedback Play tones when the dialing keypad or the keyboard is tapped. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. To On/Off to enable each option: Dialing keypad tones: Play a tone when the dialing keypad is tapped. Keyboard sound: Play a sound when the Samsung keyboard is tapped. Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected. 1. From home, tap Apps > Settings . 2. Tap Sounds and vibration 3. Tap Sound quality and effects. 4. Tap Equalizer and choose a setting, or tap Advanced or Basic to customize your sound ...
Page 142: Notifications Settings
6. Tap Adapt sound and follow the prompts to customize your sound settings. Note: Sound effects are only available while headphones or a compatible Bluetooth headset is connected. Notifications Settings Use the Notifications settings menu to adjust your notifications options. 1. From home, tap Apps > Settings 2. Tap Notifications 3. Tap On/Off next to an app to enable or disable notifications. 4. Tap Advanced to configure more notification options for individual apps. Display Settings Configure your display’s brightness, screen timeout delay, and other display settings. Access Display Settings From home, tap Apps > Settings > Display Brightness Adjust the screen brightness to suit your surroundings or personal preference. You may also want to adjust screen brightness to conserve battery power. 1. From home, tap Apps > Settings > Display 2. Customize options under Brightness: Drag the Brightness slider to set a custom brightness level. Tap Outdoor mode to increase the screen brightness for 15 minutes. Note: You can also control Brightness from the notification panel.
Page 143: Home Screen Settings
Drag the Screen zoom slider to adjust screen zoom. The preview above it will adjust accordingly. Drag the Font size slider to adjust the font size. Tap a font style to select a font, or tap Download fonts to find new fonts from Galaxy Apps. 3. Tap Apply to set the font size and style. Home Screen Settings Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers. To customize Home screen: From home, tap Apps > Settings > Display > Home screen. – or – From home, either touch and hold an empty space on the screen or pinch the screen. For more information, see Customize the Home Screen. Easy Mode Easy mode provides a simpler experience using your phone, with a simpler home screen layout and simpler app interactions. If you are a first-time smartphone user, or just to want to simplify the operation of your phone, you can turn on Easy mode at any time. 1. From home, tap Apps > Settings > Display . 2. ...
Page 144: Icon Frames
Icon Frames You can show icons with a shaded background to make them stand out on the Home screen and Apps list screen. 1. From home, tap Apps > Settings > Display 2. Tap Icon frames. 3. Choose one of the following options: Icons only: Show icons only. Icons with frames: Show icons with shaded backgrounds. 4. Tap Done, and confirm when prompted. Status Bar Settings You can determine which notifications appear on the status bar. 1. From home, tap Apps > Settings > Display 2. Tap Status bar. 3. Tap On/Off to enable or disable the following options: Show recent notifications only: Show only the three most recent notifications in the status bar.
Page 145: Advanced Features Settings
1. From home, tap Apps > Settings > Display 2. Tap Screen saver. 3. Tap On/Off to enable Screen saver. 4. Configure options: Colors: Tap the selector to display a changing screen of colors. Photo Table: Display pictures in a photo table. Tap Settings for options. Photo frame: Display pictures in a photo frame. Tap Settings for options. Photos: Display pictures from your Google Photos account. Tap Settings for options. Preview: See a demonstration of Screen saver. Advanced Features Settings Configure features on your device that make it easier to use. One-Handed Mode Adjust the screen size and layout for easy control of your device with one hand. 1. From home, tap Apps > Settings > Advanced features 2. Tap One-handed mode. 3. ...
Page 146: Apps Settings
Quick launch Camera: Open the Camera by quickly pressing the Home key twice. Multi window: Show more than one app at the same time. Split screen view action: Tap On/Off to enable this feature, which allows you to press and hold the Recent Apps key to close the app on the bottom. Direct call: Call the contact whose call log, message, or contact details are currently on the screen by bringing the device close to your ear. Smart alert: Set the device to vibrate when you pick it up to notify you about missed calls and messages. Easy mute: Mute sounds and video by covering the screen or turning over the device. Send SOS messages: Send a quick alert to your primary contacts when you are in an emergency situation by pressing the Power/Lock key quickly three times. Send messages to: Add recipients by creating new contacts or selecting from Contacts. Attach pictures: Send pictures to your emergency contacts. Attach audio recording: Send a short audio message to your emergency contacts. ...
Page 147: Application Options
Warning: Because this device can be configured with system software not provided by or supported by Google or any other company, you operate this software at your own risk. Application Options 1. From home, tap Apps > Settings > Apps 2. If you have disabled applications: Tap All apps at the top left of the screen. Tap All apps, Enabled, or Disabled. 3. Tap More options to configure the following: Sort by size/name: Sort apps either by size or by name. Default apps: Choose or change apps that are used by default for certain features, like email or browsing the Internet. App permissions: Grant permission for access to your device’s information to individual apps. Show/Hide system apps: Show or hide system (background) apps. Special access: Configure the following types of access for specific applications: ...
Page 148: Default Applications
Note: Options vary by application. Manage Apps You can view and update information about an application, including memory usage, default settings, and permissions. 1. From home, tap Apps > Settings > Apps 2. Tap an application to view and update information about the application. The following options are displayed: Uninstall/Disable: Uninstall or disable the application. Preloaded apps can only be disabled. Force stop: Stop an app that is misbehaving. Restart your device if stopping an app, process, or service causes your device to stop working correctly. Mobile data: View mobile data usage by the app. Battery: View battery usage since the last full charge. Storage: Manage the app’s storage usage. Memory: View the app’s memory usage. Notifications: Configure notifications from the app. Permissions: View permissions granted to the app for access to your device’s information. Set as default: Set the app as a default for a certain category of apps. App details in store: View details about an app in the app store it was downloaded from. Default Applications Set or clear default applications for certain built-in features of the phone. ...
Page 149: App Permission Settings
Default app selection: Choose whether to have the phone set default apps automatically or to have the phone ask before setting default apps. Set as default: Select a different app to open related files. Select which Home screen you want to use: Choose a Home screen type. Device assistance app: Choose an app that provides assistance for using your device. Note: If you choose a default messaging app other than Messages, you will not be able to use the Messages app unless you restore it as the default messaging app. App Permission Settings Configure settings and permissions for your phone’s apps. 1. From home, tap Apps > Settings > Applications 2. Tap More options > App permissions. 3. Tap an embedded device app to configure its settings and permissions. Note: Available settings and permissions vary by app. Settings Device Settings...
Page 150: Personal Settings
Personal Settings The following topics cover your phone’s personalization settings, including wallpaper, themes, lock screen and security settings, accounts, and more. Wallpapers and Themes Settings The following topics cover your phone’s Wallpapers and themes settings options. Wallpaper You can change the wallpaper for the Home and lock screens. From home, tap Apps > Settings > Wallpapers and themes > Wallpapers. For more information, see Change the Wallpaper. Themes Themes are packages of visual content that provide different wallpapers and icons for your phone. Change the Theme 1. From home, tap Apps > Settings > Wallpapers and themes > Themes. 2. Tap a theme to preview it. Tap View all to see all available themes. 3. To apply a theme, tap the theme, and then tap Apply. Icons Apply custom icons to replace built-in app icons.
Page 151: Lock Screen And Security Settings
Lock Screen and Security Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the lock screen. The Security settings let you set encryption options, password visibility, administrator settings, and credential storage options. Access Lock Screen and Security Settings From home, tap Apps > Settings > Lock screen and security Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys, buttons, and touchscreen. In order from least secure to most secure, the available screen lock options are: None Swipe Pattern Password Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password). It is also recommended you frequently change your password to ensure the safety of your phone and personal data.
Page 152: Use A Screen Unlock Pattern
Use a Screen Unlock Pattern 1. From the Screen lock type menu, tap Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. 3. Tap Continue. 4. When prompted, draw the screen unlock pattern again, and then tap Confirm. Note: If you do not want the unlock pattern to display on the screen when you draw it, from home, tap Apps > Settings > Lock Screen and Security > Secure lock settings, and then tap On/Off next to Make pattern visible to turn it off. Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock Screen and Security > Screen lock type. Use a Screen Unlock PIN 1. ...
Page 153: Unknown Sources
Unknown Sources Enable installation of non-Google Play applications. 1. From home, tap Apps > Settings > Lock screen and security 2. Tap Unknown sources > OK to enable this option. Warning: Enabling installation of third-party applications can cause your device and personal data to be more vulnerable to attacks by unknown sources. Secure Folder Settings Lock your private content and apps to enhance security. You must sign in to your Samsung account in order to use Secure Folder. You must also set a secure lock for your device. 1. From home, tap Apps > Settings > Lock screen and security 2. Tap Secure folder and follow the prompts to secure content on your device. Secure Startup Protect your device by using a screen lock when your device turns on. Require a numeric PIN or password to decrypt your device each time you power it on. 1. From home, tap Apps > Settings > Lock screen and security .
Page 154: Security Update Service
> Settings > Lock screen and security 2. Tap Other security settings for the following Security update service options: Security policy updates: Automatically or manually check for security policy updates. Automatic updates can also be limited to only when your device is connected to a Wi-Fi network. Send security reports: Use Wi-Fi to send security reports to Samsung for threat analysis. Device Administration Manage your device administrators and application installation privileges. 1. From home, tap Apps > Settings > Lock screen and security 2. Tap Other security settings > Device administrators. Tap Android Device Manager to allow it to lock or erase a lost device. ...
Page 155: Cloud And Accounts Settings
Do not disturb permission: View which apps have permission to change the Do not disturb settings. Cloud and Accounts Settings Set up and manage accounts, including your Google Account, Samsung account, email, and social networking accounts. Depending on the account, you can choose to synchronize your calendar, contacts, and other types of content. Access Accounts Settings From home, tap Apps > Settings > Cloud and accounts Samsung Cloud Settings Keep your data safe by backing up your device to Samsung cloud storage. This allows you to restore your phone at any time, and you can also sync your data from multiple devices. 1. From the home screen, tap Apps > Settings > Cloud and accounts 2. Tap Samsung Cloud. If a Samsung account has not been added, follow the prompts to add your Samsung account. Settings Personal Settings...
Page 156: Accounts Settings
Manage cloud storage: View how much cloud storage your data is using and manage features that are using your cloud storage. Backup settings: Choose which content from your device to back up to the cloud. Tap Auto back up to automatically back up your data every 24 hours. Restore: Choose the device that you have recently backed up and the backup package that you want to restore. Data to sync: Tap the following items to enable or disable syncing: Contacts (Samsung account): Sync contact info. Calendar (Samsung account): Sync your events and tasks. Samsung Notes: Sync your notes and categories. Internet: Sync bookmarks, saved pages, and opened tabs from your browser. Keyboard data: Sync predictive text data. Gallery: Sync your images and videos. More options : ...
Page 157: Backup And Restore
Erased information cannot be restored. Only erase data after you are sure you have saved everything you need. Access Backup and Restore Options 1. From home, tap Apps > Settings > Cloud and accounts 2. Tap Backup and restore. 3. Set options. Samsung Account Backup Settings Enable backup of your information to your Samsung account. 1. From home, tap Apps > Settings > Cloud and accounts 2. Tap Backup and restore. 3. Configure these options under the Samsung account heading: Backup settings: Enable back up of your phone log, messages and more through your ...
Page 158: Google Settings
Restore: Use your Samsung account to restore your backup data. Google Account Backup Settings Enable backup of your information to Google servers. 1. From home, tap Apps > Settings > Cloud and accounts 2. Tap Backup and restore. 3. Configure these options under the Google account heading: Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to Google servers. Backup account: Select a Google Account to be used as your backup account. Automatic restore: Enable automatic restoration of settings from Google servers. When enabled, backed-up settings are restored when you reinstall an application. Google Settings Customize your device’s Google settings. 1. From home, tap Apps > Settings > Google 2. ...
Page 159: Accessibility Settings
Rapid key input: Release your finger to enter a selection, instead of double-tapping it. By default, when you have Voice Assistant turned on, you must double-tap items on the screen to select them. If you turn on Rapid key input, you can tap and release your finger to select and item instead of double-tapping. Speak passwords: The phone reads out characters entered in password fields. Use caution with this feature, because others near you will be able to hear your passwords. Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the Power/Lock key until you hear a sound or feel a vibration, and then pressing and holding with two fingers until you hear an audio confirmation. Screen zoom and font: Choose the zoom level, font style, and text size for your phone’s screens. High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. Show button shapes: Show buttons with shaded backgrounds to make them stand out. Settings Personal Settings...
Page 160: Hearing Accessibility Settings
> Accessibility 2. Tap Hearing to configure options: Flash notification: Flash the camera light when you receive notifications or when alarms sound. Turn the device over to stop the flashing. Turn off all sounds: Sounds made by the phone during taps, selections, notifications, are muted. Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with hearing aids. Samsung subtitles (CC): Displays Samsung subtitles where available. Tap On/Off to turn the option on or off, and then configure options. Google subtitles (CC): Displays Google subtitles where available. Tap On/Off to turn the option on or off, and then configure options like Language, Text size, and Caption style. Left/right sound balance: Adjust the sound sent to the left and right when using earphones. Mono audio: Enable or disable the compression of stereo audio into a single mono audio stream for use with a single earphone. Dexterity and Interaction Settings Your phone offers many features to improve accessibility related to the way you interact with touch ...
Page 161: Configure Other Accessibility Settings
Universal switch: Use customizable switches to interact with your phone and to select items on the screen. Set your personal interaction method by connecting external accessories, tapping the screen, or using the front camera to detect the rotation of your head, the opening of your mouth, and the blinking of your eyes. Assistant menu: Assistant menu can improve phone accessibility by providing quick access to important functions. A shortcut appears on all screens to give you access to the Assistant menu. Tap Assistant menu to configure options: Tap On/Off beside Assistant menu to turn the feature on or off. When you turn on Assistant menu, Single tap mode is also enabled. Edit: Re-order or remove items from the Assistant menu. Assistant plus: When turned on, Assistant plus displays contextual menu options for some apps in Assistant menu. Not all apps support this option. Tap Assistant plus, and then tap On/Off to turn the option on or off. After you turn on Assistant plus, enable or disable apps to use with Assistant plus. Touchpad size: Choose a size for touchpads for use in your phone’s screens. Cursor size: Choose the size of cursors, to display on the screen. Cursor speed: Choose a speed for cursor blinks. Zoom percentage: Choose a zoom level for the magnifier window. Magnifier size: Choose a size for the magnifier window. Press and hold delay: Choose how long your phone waits during a touch and hold gesture ...
Page 162 Text-to-speech: Configure options for converting text to speech. Direct access: Access common accessibility settings from any screen by pressing the Home key rapidly 3 times in a row. Notification reminder: Phone beeps at set intervals to remind you of unread notifications. Answering and ending calls: Select options for answering and ending calls. By pressing Home key: Answer calls by pressing the Home key. Automatic answering: Answer incoming calls automatically after two seconds when a headset or a Bluetooth device is connected. By pressing Power key: End calls by pressing the Power/Lock key. Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms, notifications and alerts, and answer or reject calls. Note: Additional accessibility services you have installed are displayed under the Services heading. Settings Personal Settings...
Page 163: System Settings
1. From home, tap Apps > Settings 2. Tap General management , and then tap items for more details: Language and input: Configure your device’s language and input settings. Date and time: Configure date and time settings. Report diagnostic info: Choose to send diagnostic information about your device to Samsung when it experiences technical issues. Reset: Reset your device’s settings. Language and Input Settings Your phone’s language and input settings let you select a language for the phone’s menus and keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s mouse/trackpad options. Access Language and Input Setting Options 1. From home, tap Apps > Settings 2. Tap General management ...
Page 164: Date And Time Settings
Language and Input Options Some of the language and input options are detailed below. 1. From home, tap Apps > Settings 2. Tap General management > Language and input. 3. Set options: Language: Tap a language to assign it. Virtual keyboard: Configure your virtual keyboards. Samsung keyboard: Configure options for the standard Samsung keyboard. Google voice typing: Configure your options for voice input, including language detection. Physical keyboard: Configure options for when a physical keyboard is connected. Text-to-speech: Tap a settings option and follow the prompts. Pointer speed: Drag the slider to adjust the speed of a mouse or trackpad pointer. Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and ...
Page 165: Factory Data Reset
1. From home, tap Apps > Settings > General management 2. Tap Reset. 3. Tap Reset settings. 4. Tap Reset settings, and confirm when prompted. Reset Network Settings You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings. 1. From home, tap Apps > Settings > General management 2. Tap Reset. 3. Tap Reset network settings. 4. Tap Reset settings, and confirm when prompted. Auto Restart Settings Configure times for your device to automatically restart. 1. From home, tap Apps > Settings > General management 2. ...
Page 166: Device Maintenance Settings
Warning: If you reset your Google Account password, you must wait 24 hours after changing your password to perform a factory data reset on your device. Before resetting your device: 1. Verify that the information you want to keep has transferred to your storage area. 2. Log in to your Google Account and confirm your user name and password. To reset your device: 1. From home, tap Apps > Settings > General management 2. Tap Reset. 3. Tap Factory data reset. 4. Tap Reset device and follow the prompts to perform the reset. 5. When the device restarts, follow the prompts to set up your device. Note: Unless you removed all Google Accounts from the phone before performing the Factory data reset, you will need to sign in to the Google Account that was previously assigned to the phone to complete setup. Device Maintenance Settings Device maintenance provides an overview of the status of your device’s battery, storage, and RAM. You can also automatically optimize your device’s system resources. Optimize Now The Optimize Now feature improves device performance. When used, it accomplishes this through the following actions: Identifying apps that use excessive battery power and clearing unneeded items from memory. Deleting unnecessary files and closing apps running in the background. ...
Page 167: Battery Settings
Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. You can also display the battery charge remaining as a percentage on the status bar. 1. From home, tap Apps > Settings > Device maintenance 2. Tap Battery for options: Battery usage: View battery usage since the battery was last fully charged. Power saving mode: Extend battery life by selecting a power saving mode level. Choose Off, Mid, or Max. Estimated remaining battery life for each mode is provided. App power monitor: Put apps to sleep so that they do not use battery power when not in use. Tap Save power to enable. Unmonitored apps: Add apps that will be put to sleep. More options : Advanced settings: Configure notification settings, the app power monitor, and choose whether or not to see the battery percentage on the status bar. Storage Settings The Storage settings menu lets you manage internal and optional installed SD card (not included) storage on your phone.
Page 168: Microsd Card Settings
Storage Device Description Internal storage Total space: View the total space/free space in your phone’s memory. Available space: The amount of storage space currently available. System memory: The minimum amount of storage space required to run the system. Used space: The amount of storage space currently being used. Other: The space used by app data, downloaded files, and Android system files. Cached data: The amount of data currently cached. Explore: Launch My Files to view content stored on your device. SD card Note: This category is available only if an optional SD card is installed. Unmount: Unmount the SD card to safely remove it. Format: Delete all data on the SD card. Mount: If the SD card has been unmounted, tap to mount the SD card before use. microSD Card Settings A microSD memory card is an optional accessory (not included) that allows you to store images, ...
Page 169: View Microsd Card Memory
3. Replace the back cover. Unmount and Remove a microSD Card Use the following procedures to unmount and remove an optional microSD card from your phone. Important: When you need to remove an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card. 1. From home, tap Apps > Settings > Device maintenance 2. Tap Storage. 3. Tap More options > Storage settings. 4. Under Portable storage, tap your SD card, and then tap Unmount. 5. Remove the back cover. Using the slot provided on the back cover next to the Volume key, gently lift the cover off the phone. 6. Remove the card from the slot. 7. Replace the back cover. View microSD Card Memory Once an optional memory card (not included) has been installed in your device, the card memory is ...
Page 170: Ram
1. From home, tap Apps > Settings > Device maintenance 2. Tap Storage. 3. Tap More options > Storage settings. 4. Under Portable storage, tap your SD card > Format > Format. Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the card. Mount a microSD Card When you install an optional memory card, it is automatically mounted (connected to the device) and prepared for use. However, should you unmount the card without removing it from the device, you need to mount it before it can be accessed. 1. From home, tap Apps > Settings > Device maintenance 2. Tap Storage. 3. Tap More options > Storage settings. 4. Under Portable storage, tap your SD card, and then tap Mount. Check the amount of available RAM. You can close background apps and reduce the amount of ...
Page 171: About Device
IMEI information (MIN, PRL version, MEID, IMEI, IMEISV, and ICCID) Brand Username IP address Wi-Fi MAC address Bluetooth address Up time Device status Legal information Review various types of important legal information, including Open source licenses, Google legal, System WebView licenses, Samsung legal, and the Privacy Alert. Device name Change the name of your device (other devices see this name when using Mobile hotspot or Bluetooth). Model number Check the phone’s model number. Android version Check the Android version number. Android security Check the Android security patch level. patch level Settings System Settings...
Page 172 About Device Item Description Baseband version Check the phone’s baseband version. Kernel version Check the phone’s kernel version. Build number Check the current phone build number. SE for Android Check the phone's SE for Android status. status Security software Check the phone's security software version. version Knox version Check the current Knox version. Access About Device Options 1. From home, tap Apps > Settings 2. Tap About device 3. Select or view available options. Settings System Settings...
Page 173: Getting Help
Getting Help The topics in this section w ill cover troubleshooting tips, phone specifications, and how to contact Sprint and manage your wireless service. Getting Help...
Page 174: For Assistance
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable. Solution: Turn the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then turn the phone on again. Data that was being edited is erased after your phone is powered on again. Problem: Operation is unstable after a new application was installed. Solution: The newly installed application may be the cause. Uninstall the application in Safe mode. See Apps Settings for more information about uninstalling apps. To turn the phone on in Safe mode: Press and hold the Power/Lock key > touch and hold Power off, read the disclaimer for safe mode, and then tap OK. After turning the phone on in Safe mode, “Safe Mode” appears at lower left. After restarting in Safe mode, your phone can be powered on as usual. Before turning the phone on in Safe mode, it is recommended that you back up important data. By powering the phone on in Safe mode, added widgets may be deleted. Problem: Cannot use phone, mail, or Internet. Solution 1: Check whether you are where signal is weak or out of service area. Solution 2: Power the phone on again. Solution 3: Is the phone in Airplane mode? To check that Airplane mode is canceled: From home, tap Apps > Settings > Connections > Airplane mode.
Page 175: Sprint Account Information And Help
Solution 5: Is a disabled access point set? To reset to initial settings: From home, tap Apps > Settings > Connections > Mobile networks > Access Point Names > More options > Reset to default. Problem: Battery level goes down quickly. Solution: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery. Problem: Cannot install applications. Solution: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see Storage Settings. Applications not supported by your phone cannot be installed. Problem: Cannot unlock screen. Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then power the phone on again. Data that was being edited is erased after the phone is powered on again. Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on ...
Page 176: Manage Your Account
For more information, or to change your passwords, sign on to sprint.com/mysprint. Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint Access your account information. Check your usage (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other Sprint products. From Your Sprint Phone 1. From home, tap Phone > Keypad 2. Do any of the following: Tap * 2, and then tap Dial to access the Sprint Zone “How can we help?” page. There you can find information about Payment, Billing, Account status, and more. Tap * 3, and then tap Dial to access the “Bill Pay Support” section of Sprint Zone to make a payment.
Page 177: Legal Information
You may opt out by either sending an email to optout@sea.samsung.com with the subject line “Arbitration Opt Out” or by calling 1-800- SAMSUNG (726-7864). For more detailed procedures, please refer to the “Dispute Resolution Procedures and Arbitration and Opt Out” section of the Limited Warranty. Health & Safety and Warranty Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > About device > Legal information > Samsung legal. You may also access the online version for your device at: PHONE English: samsung.com/us/Legal/Phone-HSGuide Spanish: samsung.com/us/Legal/Phone-HSGuide-SP TABLET English: samsung.com/us/Legal/Tablet-HSGuide Spanish: samsung.com/us/Legal/Tablet-HSGuide-SP...
Page 178: Disclaimer Of Warranties; Exclusion Of Liability
You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers. Open Source Software Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit: opensource.samsung.com. Disclaimer of Warranties; Exclusion of Liability The information below explains that a user accepts this device as sold, including the hardware and software components as created and packaged for sale. If the user changes these parameters through a unique modification, Samsung will not be held responsible for damages or issues that result from these end-user changes. Except as set forth in the express warranty contained on the warranty page enclosed with the product, the purchaser takes the product “as is”, and Samsung makes no express or implied warranty of any kind whatsoever with respect to the product, including but not limited to the: merchantability of the product or its fitness for any particular purpose or use; design, condition or quality of the product; performance of the product; workmanship of the product or the components contained therein; or compliance of the product with the requirements of any law, rule, specification or contract pertaining thereto.
Page 179: Samsung Knox
Modification of Software Samsung is not liable for performance issues or incompatibilities caused by your editing of registry settings, or your modification of Operating System (OS) software. Using custom OS software may cause your device and applications to work improperly. Your carrier may not permit users to download certain software, such as custom OS. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox Restricting Children’s Access to Your Mobile Device Your device is not a toy. Do not allow children to play with it because they could hurt themselves and others, damage the device, or make calls that increase your device bill. Keep the device and all its parts and accessories out of the reach of small children. Samsung Electronics America, Inc. Address: 85 Challenger Road Ridgefield Park, New Jersey 07660 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2017 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window™, and S Health are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM- protected files. Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the ...
Page 181: Index
Index Settings 117 Turn on or off 81 1Weather 93 Bookmark 68 Brightness 132 Browser Bookmark 68 3-way Calling 42 History 68 Launch connection 67 Tabs 68 4G 66 Browser Settings 69 AAA 93 Calculator 93 About Device 161 Calendar 94 Accessory Port 4 Add event 94 Accounts Settings 96, 139 Add new 146 Sync 96 Manage 147 View events 95 Settings 146 Call Forwarding 43 Activation 11 Call Log Airplane Mode 14, 119 Make call from 37 Alarm 97 Call Settings 43 Amazon 104 Call Waiting 42 Amazon Kindle 104 Caller ID 42, 96 Amazon Music 104 Camera 87 Amazon Photos 104 Settings 90 Amazon Video 104...
Page 182 Favorites 50 Files Groups 50 Transfer between phone and Import 53 computer 78 Make call from 36 Flash 4 Profile sharing 53 Flick 10 Save a phone number 48 Folder Color 30 Settings 54 Folder Names 30 Share 52 Folders 29 View 49 Font 132 Data Services 66 Galaxy Apps 105 Password 165 Gallery 105-106 Status indicators 67 Global Roaming Mode 72 User name 66 Gmail Data Usage Settings 119 Create account 17 Date Settings 154 Google Default Applications 138 Chrome 69 Dexterity and Interaction Settings 150 Create account 17 Do Not Disturb 129 Drive 99 DraftKings 105 Duo 69 Drag 9 Messenger 70 Drive (App) 99 Photos 100 Search 99...
Page 183 Icon Frames 134 Notifications 26 Icons 140 Notifications Settings 132 Import Contacts 53 Incoming Call Answer 34 One-Handed Mode 135 Reject 34 Input Settings 153 Instagram 70 International Data Roaming 75 Parts and Functions 3 Phone Dialer 32 Update 20 Key-tap Feedback 131 Phone Calls 32 Keyboard Answer 33 Samsung keyboard 15 Emergency numbers 33 Using Call Log 37 Using contacts 36 Language Settings 153 Using phone keypad 32 Location Settings 120 Phone Layout (illustration) 3 Lookout 99 Phone Number Loot 110 Save to contacts 48 Phone Status 161 Phone Visibility 118 Photos 100 Maps 99 Pictures Memory 158 Rotate 108 Memory Card 158 Take with camera 88...
Page 184 Storage Settings 157 S Health 111 Swipe 9 Samsung Cloud Settings 145 System Update 160 Samsung Keyboard 15 Samsung Notes 101 Samsung Voice Input 16 Tap 8 Samsung+ 113 Tech Expert 103 Save a Phone Number 48 Tethering 84 Screen Lock 141 Tethering Settings 126 Screen Saver 134 Text Editing 17 Screen Timeout 134 Text Entry 15 Screen Unlock Text Messaging Motion 141 Conversations 58 Swipe 141 Draft messages 57 Screen Unlock Password 142 Notifications 57 Screen Unlock Pattern 142 Send messages 55 Screen Unlock PIN 142 Texture 114 SD Card 158 Themes 140 Secure Credential Storage 123 Time Settings 154 Secure Folder App 102 Timer 98 Secure Folder Settings 143 Touch 8 Secure Startup 143...
Page 185 Settings 40 Voice Typing 16 Voicemail Display name 41 Greeting 40 International 74 Passcode 165 Setup 37 Volume 127 Key 4 VPN 123 Add connection 124 Connect or disconnect 124 Prepare for connection 123 Secure credential storage 123 Wallpaper 29, 140 Launch connection 67 Wi-Fi 79 Disconnect 80 Settings 116 Turn on and connect 79 Wi-Fi Calling 41 Settings 125 Wi-Fi Direct 80 Widgets 29 World Clock 98 YouTube 114 Zoom 11, 132 Index...

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