Problem Solving - Weber iGrill2 User Manual

Tap on the graph to get a more detailed look of your cook. Once you tap
the 3 lines or dots, you will see the option to export the graph as a CSV file
or clear the history of the graph.
Please keep in mind that clearing the history of the graph removes all data
related to your cook.

Problem Solving

The following information covers some of the most common
troubleshooting issues with the iGrill 2. If you need further assistance,
please review the iGrill 2 FAQ page at
iGrill 2 support team by emailing support@weberstephen.com. You can
also call us at (800) 446-1071 for further assistance.
My iGrill 2 won't turn on.
If your iGrill 2 is brand new, please be sure that the batteries have been
inserted correctly with their negative terminals each compressing a spring.
If this does not resolve the issue or if your iGrill 2 is not brand new, please
try replacing the batteries with a pair of brand fresh AA batteries.
If you are still unable to turn on your iGrill 2, please contact our iGrill 2
support team for assistance by emailing support@weberstephen.com.
I'm having difficulty pairing my iGrill 2 with my smart device.
iPhone , iPad
® ®
If the iGrill 2 appears in your Bluetooth
Connected,' follow these steps from your Bluetooth
• Tap the blue (i) the right of the iGrill 2 device name.
• Select the option 'Forget this Device.'
• Turn Bluetooth
• Completely shut down your smart device.
• Separate the iGrill 2 from its base by firmly holding the base with
one hand and gently pulling the iGrill 2 top upwards with the other
hand.
15
or iPod touch
®
OFF on your smart device.
®
support.weber.com
:
settings with the status 'Not
®
or contact our
settings menu:
®