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Table of Contents
Related Manuals for POSBank APEXA G
Summary of Contents for POSBank APEXA G
- Page 1 APEXA_G-PBUM-E(Rev001;160509) Point-of-sale system APEXA G USER manual...
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Page 2: Table Of Contents
-Table of Contents- -TABLE OF CONTENTS- ................................... 2 POSBANK USER MANUAL REVISION HISTORY..........................4 APEXA G SPECIFICATION ................................5 (1) SPECIFICATION – OUTLINE SIZE ..............................7 (3) SPECIFICATION – EXPLODE VIEW ............................... 8 PREFACE ......................................9 SYMBOL; MARK .................................... 10 COPYRIGHT ....................................11... - Page 3 2.14 BOOT ..................................... 82 2.15 SECURITY ....................................83 2.16 AZALIA HD AUDIO ................................. 84 2.17 INFO REPORT CONFIGURATION ............................85 2.18 INTEL IGD CONFIGURATION ..............................86 2.19 O.E.M SETTINGS ..................................87 2.20 PPM CONFIGURATION ................................88 2.21 REALTEK PCIE GBE FAMILY CONTROLLER ..........................89 2.22 SOCKET 0 CPU INFORMATION...............................
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Page 4: Posbank User Manual Revision History
POSBANK user manual Revision History Changes to the APEXA G user manual are listed below. Rev No. Revision History Date /author APEXA_G –PBUM-E 2016.05.09... -
Page 5: Apexa G Specification
APEXA G Specification General Specification SYSTEM Intel® Celeron™ J1900 (2.0 GHz) Quad-Core Processor / Fanless (Standard) Chipset ITE IT8786E-I Storage SATA 2 (3Gb/s) 2.5 inch SSD 64GB, Support AHCI 4GB Standard (Max. 8GB) Memory Type: DDR3L 1333 MT/s / Socket 2 x SODIMM... - Page 6 Optional Configuration 2.5 inch SSD 128GB Storage 2.5 inch HDD 500GB 2.5 inch HDD 1TB Customer Display (CDP) VFD (20 columns x 2 lines) 9.7" 2nd LCD (1024 x 768 resolution) Dual Display 12.1" 2nd LCD (1024 x 768 resolution) 15"...
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Page 7: Specification - Outline Size
(1) Specification – Outline size... -
Page 8: Specification - Explode View
(3) Specification – Explode View... -
Page 9: Preface
Preface This User's Guide gives information about main unit/IO port layout, basic setup, component installation, and board layout for point of sale system "APEXA G" Intended Audience The User's Guide is intended for technically qualified personnel. It is not intended for general audiences. -
Page 10: Symbol; Mark
SYMBOL; MARK CE MARK This device complies with the requirements of the EEC directive 2004/108/EC with regard to “Electromagnetic compatibility” and 2006/95/EC “Low Voltage Directive”. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. -
Page 11: Copyright
Neither this manual, nor any of the material contained herein, may be reproduced without express written consent of the author. APEXA G and POSBANK are trademarks of POSBANK Co., Ltd. in the United States and other countries. * Other names and brands may be claimed as the property of others. -
Page 12: Warranty
Warranty We guarantee our POS terminal product and its parts against defects in materials and workmanship, under proper use, for a standard period of 2 years from the original date of purchase. During this period, we will repair or replace defective and/or faulty products or parts without charge to the customer for parts and labor. -
Page 13: Safety Instructions
Safety Instructions To disconnect the machine from the electrical power supply, turn off the power switch and remove the power cord plug from the wall socket. The wall socket must be easily accessible and in close proximity to the machine. Read these instructions carefully. -
Page 14: Notice
Notice Always ensure that the correct power voltage is used as a precaution against fire and electrical shock. 2. Avoid exposing product to direct sunlight. Do not use product in areas of high humidity. Doing so may cause low reliability and/or operational malfunction. Be careful of static electricity on PCB of system with anti-static appliances. -
Page 15: Liability Limitation
This product is qualified by FCC, CE and KC compliances, and is thus governed by these qualifications’ safety regulations. However, the product can affect and be affected by other high frequencies generated around it. As such, POSBANK does not consider liability for any system error or disorder due to this issue. -
Page 16: Installation Recommendations
Installation Recommendations Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.) Install away from damp spaces or water-leaks. Beware of static occurrence during installation. Use only ground connected and quality certified power cords and cables. Keep out of direct sun-light, extremely high or low temperatures, or high humidity areas. Install product away from areas prone to shocks or vibration. -
Page 17: Product Overview
2. The POS terminal main unit, power cable, user manual and driver CD are included in the package. If any items are missing or damaged, please contact your dealer for assistance. » All user manuals and drivers are available for download on our website: www.posbank.com APEXA G Main unit Adapter / Power cord Installation guide... - Page 18 Optional Devices : CDP Optional Devices : 2 Display 9.7 inch...
- Page 19 Optional Devices : 2 Display 12.1 inch Optional Devices : 2 Display 15 inch...
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Page 20: Pre-Installation Preparation
Remove protective film from touch-screen to prevent possible operating difficulties. 2. Attach all optional parts before setting up the main POS unit. (3) Product Outline • Each part of product may differ depending on the specific POS model. • Model-specific data sheets are provided on our website at www.posbank.com... -
Page 21: Configuration
(4) Configuration Refer to following diagram to identify the components on this side of the system. Front view... - Page 22 Back view...
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Page 23: I/O Port : Details
(5) I/O port : Details * I/O ports may differ according to product model or options. I/O view Lift up the I/O port cover. ※ Do not pull cable! Disconnect cap from base of unit. - Page 24 Standard I/O port...
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Page 25: Setting Up: Keyboard & Mouse Connection
(6) Setting up: Keyboard & Mouse Connection Connecting the keyboard to the PS/2 port on the bottom panel. or connecting the USB type keyboard and mouse to the USB port on the bottom panel. -
Page 26: Setting Up: Connection Usb Port
(7) Setting up: Connection USB Port USB ports are provided in the POS unit, two at the rear I/O and four at the side, all of which support the standard USB 2.0. Some USB devices (optional devices) are only functional with specific driver software installed. If multiple USB devices are used together, this may result in abnormal functionality. -
Page 27: Setting Up: Connection Via Ethernet Port (Lan)
(8) Setting up: Connection via Ethernet Port (LAN) The Ethernet port located at the rear I/O supports 10/100/1000Mbps using an RJ45 connector cable. When connected properly, the LAN LED light will be switched on. Through a network hub. Refer to the table below for the LAN port LED indications LINK/ACT LED LINK / ACT LED SPEED LED... -
Page 28: Setting Up: Audio-Out
(9) Setting up: Audio-out • Audio out port : This port connects a headphone or a speaker.In4-channel, 6-channel and 8-channel configuration, the function of this port becomes Front Speaker Out. -
Page 29: Setting Up: Printer Connection
(10) Setting up: Printer Connection Connect printer cable to either Serial &USB port as required. -
Page 30: Setting Up: Power Cable Connection
(11) Setting up: Power Cable Connection The ‘APEXA G’ POS system is equipped with a 12V/ 5A power adapter. Connect the cable to the DC-IN port on system IO panel. CAUTION : Do not pull on the adaptor cable! Disconnect cable with pulling the plug cap. -
Page 31: Switching On Pos
(12) Switching On POS 1. Press POWER button on the POS unit. (POWER LED will light up.) The power switch is located right hand side of the main body under the display unit. 2. Confirm that Windows loads correctly. -
Page 32: Shutting Down Pos
(13) Shutting Down POS * For product stability, we recommend closing Windows from the O/S. Please make sure that you have closed all applications before closing Windows. Click ‘Start’ and select ‘Turn off Computer’ 2. Click ‘Shut Down’ to close Windows. (ex: POSReady2009 or Windows XP) -
Page 33: System Drivers
(14) System Drivers Please visit our website: www.posbank.com for the latest driver updates. Supported devices: Cash drawer, CDP (Customer Display Panel), MSR (Magnetic Stripe Reader) and printer. Driver installation ● Installation method : Driver will automatically install by clicking SETUP.EXE in your driver CD. -
Page 34: Installation Apexa G Module
2. Installation APEXA G Module (1) Installation HDD(SSD) module * Warning: Completely remove power cable when opening main unit or installing optional devices. HDD(SSD) module Step1. Please lift up the I/O cover Step2. Remove the adapter cable. Disconnect cap from base of Unit. - Page 35 HDD(SSD) module Step3. Open four Tray hinges carefully in opposite directions as in image. Step4. Assemble HDD bottom to join tray bottom.
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Page 36: Installation Mother Board
(2) Installation Mother board * Warning: Completely remove power cable when opening main unit or installing optional devices. Mother board Step1. Please lift up the I/O cover Step2. Remove the adapter cable. Disconnect cap from base of Unit. Step3. Pull the HDD Tray handle and lift up. - Page 37 Mother board Step4. Separated six screws of rear case. Step5. Push the rear case to refer the image.
- Page 38 Mother board Step6. Separated four hexagon-bolts of the mother board. Step7. Separated five screws of the mother board.
- Page 39 Mother board Step8. Separated the touch cable and another cables. Step9. Replace the mother board.
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Page 40: Installation Power Pcb
(3) Installation Power PCB * Warning: Completely remove power cable when opening main unit or installing optional devices. Power PCB Step1. Please lift up the I/O cover Step2. Remove the adapter cable. Disconnect cap from base of Unit. Step3. Pull the HDD Tray handle and lift up. - Page 41 Power PCB Step4. Separated six screws of rear case. Step5. Push the rear case to refer the image.
- Page 42 Power PCB Step6. Separated two screws and replace power PCB. ZOOM-IN...
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Page 43: Installation Msr Module
(4) Installation MSR module * Warning: Completely remove power cable when opening main unit or installing optional devices. MSR module Step1. Please lift up the I/O cover Step2. Remove the adapter cable. Disconnect cap from base of Unit. Step3 Fix the MSR bracket using screws (M3*10L) to the back of monitor. - Page 44 MSR module Step4. Put MSR module in the MSR bracket. Step5. Connect the cable to MSR port.
- Page 45 MSR module Step6. Visit our website www.posbank.com to search and download the MSR mapper. Step7. Execute the lpu230_installer. Step8. Please install the program according to the instruction. Step9. After downloading choose the [select device] to check if it is installed properly.
- Page 46 MSR module ※ Separate it while pushing the hook which is located in the bottom of MSR.
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Page 47: Nd Display + Cdp Module
(5) Installation 2 display + CDP module * Warning: Completely remove power cable when opening main unit or installing optional devices. ※ BIOS setup is not necessary for CDP. 2nd display module Step1. Please lift up the I/O cover Step2. Remove the adapter cable. Disconnect cap from base of Unit. - Page 48 2nd display module Step4. Connect the cable of 2nd display after refer to the image. ▶ BIOS Setting Step5. While booting POS device, press [Delete] key and enter into BIOS mode. Select [Chipset -> South Bridge].
- Page 49 2nd display module Step6. Change VGA 12V Configuration - Disabled to Enabled. Step7. Press the [F4] key to save and exit. Step8. Confirm the system operation. Step9. Assemble the adapter cable. Step10. Assemble “I/O Cover”.
- Page 50 2nd display module...
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Page 51: Installation Com5&Cash Drawer Port (Extension)
(6) Installation COM5&Cash drawer Port (Extension) * Warning: Completely remove power cable when opening main unit or installing optional devices. COM5&Cash drawer Port (Extension) Step1. Please lift up the I/O cover Step2. Remove the adapter cable. Disconnect cap from base of Unit. Step3. - Page 52 COM5&Cash drawer Port (Extension) Step4. Separated six screws of rear case. Step5. Push the rear case to refer the image.
- Page 53 COM5&Cash drawer Port (Extension) Step6. Connect the Com5 or Cash drawer port. ※ This is not need for cable connections. Step7. Reassemble the components of APEXA G.
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Page 54: Installation Wall Mount
(7) Installation Wall mount * Warning: Completely remove power cable when opening main unit or installing optional devices. Wall mount Step1. Separate it while holding & pulling the product of “stand cover”. Step2. Separate four screws (E). ※ Reuse the screws(E). - Page 55 Wall mount Step3. Assemble “Vesa bracket(A)” with the screws(E). Step4. Fix it after making the hole & putting the concrete anchor.
- Page 56 Wall mount Step5. Fix “Vesa bracket(B)” with the screws. Step6. Assemble the monitor which is added in “Vesa bracket(A)” to “Vesa bracket B”.
- Page 57 Wall mount Step7. Fix “vesa bracket (A,B) ” with the screws(D).
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Page 58: Arrangement Of The Cable
(8) Arrangement of the cable Arrangement of the cable Step1. Separate it while holding the product of the handle & pulling the bottom hook of “stand cover”. Step2. Separate “I/O cover”. Step3. Please arrange it after referring to the cable image. - Page 59 Arrangement of the cable Step4. Assemble the I/O cover. Step5. Assemble upper and push the bottom.
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Page 60: Motherboard
3. Motherboard (1) Motherboard Overview This includes description of the jumpers and connectors on the motherboard. Warring Take note of the following precautions before you install motherboard components or change any motherboard settings. Unplug the power cord from the wall socket before touching any component. Before handling components, use a grounded wrist strap or touch a safely grounded object or a metal object, such as the power supply case, to avoid damaging them due to static electricity. -
Page 61: Mother Board Pin Assignment
(2) Mother board Pin Assignment This includes description of the jumpers and connectors on the motherboard. Power (Input) port / Adapter Input – 12V Pin Num Description 12V DC 12V DC USB port Pin Num Description USB_VCC... - Page 62 VGA port Pin Num Description Pin Num Description +5_VGA GREEN BLUE +12V_OUT DDC_DATA Hsync RED_RTN Vsync GREEN_RTN DDCCLK BLUE_RTN COM1 port Pin Num Description Pin Num Description 0V/5V/12V...
- Page 63 COM2, COM3 (RJ45) port Pin Num Description Pin Num Description COM_CD COM_GND COM_TXD COM_DTR COM_RXD COM_CTS COM_DSR COM_RTS COM4 (RJ11) port Pin Num Description Pin Num Description COM4_GND +12V COM4_RXD COM4_TXD MSR (RJ45) port Pin Num Description Pin Num Description COM6_TX(TTL) USB_VCC COM6_RX(TTL)
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Page 64: Bios Setup Utility
4. BIOS Setup Utility * This chapter tells how to change the system settings through the BIOS Setup menus. Detailed descriptions of the BIOS parameters are also provided. (1) BIOS setup program This motherboard supports a programmable firmware chip that you can update using the provided utility. Use the BIOS Setup program when you are installing a motherboard, reconfiguring your system, or prompted to “Run Setup.”... -
Page 65: Legend Box
1.1 Legend Box The keys in the legend bar allow you to navigate through the various setup menus. Key(s) Function Description ←,→ Select Screen ↑,↓ Select Item Enter Select Change Option / Field General Help Previous Value Optimized Defaults Save and Exit Exit... -
Page 66: List Box
1.2 List Box This box appears only in the opening screen. The box displays an initial list of configurable items in the menu you selected. 1.3 Sub-menu Note that a right pointer symbol (▶) appears to the left of certain fields. This pointer indicates that you can display a sub-menu from this field. -
Page 67: Bios Setup
(2) BIOS Setup 2.1 BIOS Menu Screen When you enter the BIOS, the following screen appears. The BIOS menu screen displays the items that allow you to make changes to the system configuration. To access the menu items, press the up/down/right/left arrow key on the keyboard until the desired item is highlighted, then press [Enter] to open the specific menu. -
Page 68: Main Setup
2.2 Main Setup This menu gives you an overview of the general system specifications. The BIOS automatically detects the items in this menu. Use this menu for basic system configurations, such as time, date etc. 2. System Time The time format is <Hour>,<Minute>,<Second>. 3. -
Page 69: Advanced Bios Setup
2.3 Advanced BIOS Setup Select the Advanced tab from the setup screen to enter the Advanced BIOS Setup screen. You can select any of the items in the left frame of the screen, such as Chipset configuration, to go to the sub menu for that item. -
Page 70: Acpi Settings [S3 (Suspend To Ram)]
2.4 ACPI Settings [S3 (suspend to RAM)] System ACPI parameters. Select the highest ACPI sleep state the system will enter when the SUSPEND button is pressed . -
Page 71: Cpu Configuration
2.5 CPU Configuration Execute Disable Bit [Enabled] XD can prevent certain classes of malicious buffer overflow attacks when combine with a supporting OS (Windows Server 2003 SP1,Windows XP SP2,SuSE Linux9.2, RedHat Enterprise 3 update 3.) Limit CPUID Maximum[Disable] Disable for Windows XP... -
Page 72: Ide Configuration
2.6 IDE Configuration... -
Page 73: Usb Configuration
2.7 USB Configuration Legacy USB support [Enable] Enables Legacy USB support AUTO option disable legacy support if no USB device are connected DISABLE option will keep USB device available only for EFI applications EHCI Hand-off[Enable] This is a workaround for OSes without EHCI hand-off support the EHCI ownership change should be claimed by EHCI driver . -
Page 75: Super I/O Configruation
2.8 Super I/O Configruation Serial Port 1 configuration Set parameters of serial port 1 (COM1) Serial Port 2 configuration Set parameters of serial port 2 (COM2) Parallel Port configuration Set parameters of parallel port Serial Port 3 configuration Set parameters of serial port 3 (COM3) Serial Port 4 configuration Set parameters of serial port 4 (COM4) Serial Port 5 configuration... - Page 76 Serial Port 6 configuration Set parameters of serial port 6 (COM6) AC Power Loss state[Always OFF] Set the state after power loss.
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Page 77: Hardware Monitor
2.9 Hardware Monitor Smart Fan Mode configuration Smart Fan Mode select... -
Page 78: Chipset
2.10 Chipset... -
Page 79: South Bridge
2.11 South Bridge South bridge parameters... -
Page 80: North Bridge
2.12 North Bridge... -
Page 81: Boot Display Configuration
2.13 Boot Display Configuration... -
Page 82: Boot
2.14 Boot... -
Page 83: Security
2.15 Security Administrator password Set administrator password User password Set User password... -
Page 84: Azalia Hd Audio
2.16 Azalia HD Audio... -
Page 85: Info Report Configuration
2.17 Info Report Configuration... -
Page 86: Intel Igd Configuration
2.18 Intel IGD Configuration... -
Page 87: Settings
2.19 O.E.M Settings... -
Page 88: Ppm Configuration
2.20 PPM Configuration... -
Page 89: Realtek Pcie Gbe Family Controller
2.21 Realtek PCIe GBE Family Controller... -
Page 90: Socket 0 Cpu Information
2.22 Socket 0 CPU Information... -
Page 91: Save & Exit
2.23 Save & Exit Save Changes and Exit Exit system setup after saving the changes. Save changes and Reset Reset teh system after saving the changes. -
Page 92: Troubleshooting
5. Troubleshooting (1) Network Issues Symptom Corrective Procedure ▪ Check if hub or switch is working correctly Cannot access LAN ▪ Check RJ45 cable connection ▪ Check if LAN LEDs are on/off ▪ Reinstall LAN card ▪ Replace motherboard (2) MSR Issues Symptom Corrective Procedure ▪... -
Page 93: Touch-Screen Issues
(5) Touch-screen Issues Symptom Corrective Procedure ▪ Check touch-screen cable connection Touch-screen doesn’t detect ▪ Check motherboard and LCD cable connection touch operations ▪ Check BIOS set-up (6) Power Issues Symptom Corrective Procedure ▪ Check A/C cable connection System switches off abruptly and ▪... -
Page 94: Maintenance
6. Maintenance Safety Warning POSBANK will not be held responsible for repairs conducted via USER providers other than those officially specified by the seller. General Guidelines Always disconnect the unit from the power outlet. 2. Disconnect all cables from the POS main unit before attempting reparation.
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Hej I changed resolution in bios and save it. After this system can't start. I have only Black screen. I change the system battery, use ctl-alt-delete, ....