Answering Calls
Answering Outside Calls . . .
Listen for ringing:
Answering Intercom Calls . . .
Listen for ringing:
Picking up calls not ringing your phone . . .
When a call is ringing
a co-worker's phone
within your group:
To pick up a call at a
specific co-worker's
1. Lift handset.
2. Dial
1. Lift handset.
2. Dial
1. Lift handset.
2. Dial personal DDI or allocated number/
Listen for dial tone.
3.
1. Lift handset.
2. Dial personal DDI or allocated number/
phone:
Listen for dial tone.
3.
sion number.
to accept call.
to accept call.
+ Co-worker's exten-