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Lenovo NeXtScale nx360 M5 Installation And Service Manual

Machine type 5465
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Lenovo NeXtScale nx360 M5
Installation and Service Guide
Machine Type: 5465

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Summary of Contents for Lenovo NeXtScale nx360 M5

  • Page 1 Lenovo NeXtScale nx360 M5 Installation and Service Guide Machine Type: 5465...
  • Page 2 “Getting help and technical assistance” on page 985, Appendix E “Notices” on page 989, the Warranty Information document, and the Safety Information and Environmental Notices and User Guide documents on the Lenovo Documentation CD. Seventh Edition (September 2016) © Copyright Lenovo 2016.

  • Page 3: Table Of Contents

    M5 compute node ..1 Lenovo Advanced Settings Utility program . . The Lenovo Documentation CD ..Updating the Universal Unique Identifier (UUID) ....
  • Page 4 Replacing a RAID adapter battery ..Cabling front PCI riser assembly of 2U GPU tray with SAS hard disk drive cable ..Removing a RAID adapter battery holder . . Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 5 Taiwan BSMI RoHS declaration ..test ....DSA memory stress test results ..© Copyright Lenovo 2016...
  • Page 6 Appendix F. German Ordinance for Index....Work gloss statement..Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2016...

  • Page 8: Safety Statements

    Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 9 Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. © Copyright Lenovo 2016...
  • Page 10 Statement 4 CAUTION: Use safe practices when lifting. ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) viii Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 11 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2016...
  • Page 12 Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. Statement 27 CAUTION: Hazardous moving parts are nearby. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 13 2. Remove the signal cables from the connectors. 4. Attach signal cables to other devices. 3. Remove all cables from the devices. 5. Connect power cords to their sources. 6. Turn ON all the power sources. © Copyright Lenovo 2016...
  • Page 14 • Always install stabilizer brackets on the rack cabinet. • Always install servers and optional devices starting from the bottom of the rack cabinet. • Always install the heaviest devices in the bottom of the rack cabinet. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 15: Chapter 1. The Lenovo Nextscale Nx360 M5 Compute Node

    The Lenovo NeXtScale nx360 M5 compute node is supported in the Lenovo NeXtScale n1200 Enclosure only. This documentation provides the following information about setting up and troubleshooting the compute node: •...

  • Page 16: The Lenovo Documentation Cd

    You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the Lenovo Service Information website. The Lenovo Service Information website provides additional information for parts installation and replacement videos, and error codes for server support.

  • Page 17: The Documentation Browser

    • Warranty Information This document is in printed format and comes with the server. It contains warranty terms and a pointer to the Lenovo Statement of Limited Warranty on the Lenovo website. • Important Notices This document is in printed format and comes with the server. It contains information about the safety, environmental, and electronic emission notices for your Lenovo product.

  • Page 18: Brocade Documentation

    This document is in PDF format on the Lenovo Documentation CD. It contains translated environmental notices. • Lenovo License Agreement for Machine Code This document is in PDF on the Lenovo Documentation CD. It provides translated versions of the Lenovo License Agreement for Machine Code for your product. • Licenses and Attributions Document This document is in PDF on the Lenovo Documentation CD.

  • Page 19: Notices And Statements In This Document

    USB media drives and devices. The NeXtScale n1200 Enclosure chassis uses USB for internal communication with these devices. The following information is a summary of the features and specifications of the NeXtScale nx360 M5 compute node. Microprocessor (depending on the model): •...
  • Page 20 – ML2 slot: PCI Express x16 (support 50 mm in height only) – Rear slot: PCI Express x8 (PCIe3.0, full-height, half-length) • GPU tray – Two PCI Express x16 slots (PCIe3.0, full-height, full-length) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 21 Electrical input: • 12 V DC Environment: The NeXtScale nx360 M5 compute node complies with ASHRAE class A3 specifications. Server on • Temperature: 5°C to 40°C (41°F to 104°F) up to 950 m • Humidity, non-condensing: -12°C dew point (10.4°F) and 8% to 85% relative humidity •...
  • Page 22 – Altitude : 0 - 900 m (2,953 ft) – Front HDD Thickness: less or equal to 15 mm – GPU-to-GPU Traffic Optimized Mode: Support • Nvidia K1 – 1pcs to 3pcs Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 23 10. NVIDIA Grid K2 card specifically should only be used with one 8 pin aux power cable rather than both the 8 pin and 6 pin aux power cable in NeXtScale. Chapter 1 The Lenovo NeXtScale nx360 M5 compute node...

  • Page 24: What Your Compute Node Offers

    – Common Information Model (CIM) – Web browser For additional information, see “Using the integrated management module” on page 38 and the Integrated Management Module 2.1 Users Guide at the http://www.lenovo.com/support. • Large system-memory capacity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 25 The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information website.

  • Page 26: Lenovo Xclarity Administrator

    Fsetup.html. – Free 90-day trial Lenovo XClarity Administrator offers a free, 90-day trial license that enables you to use all available features (including operating-system deployment, firmware maintenance, and configuration management) for a limited time. After 90 days, you can continue to use Lenovo XClarity Administrator to manage and monitor your hardware for free;...
  • Page 27 Lenovo XClarity Administrator provides a centralized view of all events and alerts that are generated from the managed endpoints. When a CMM or IMM detects an issue, an alert or event is passed to the Lenovo XClarity Administrator and is displayed in the events or alerts log. A summary of all alerts and events is visible from the Dashboard and the Status bar.

  • Page 28: Reliability, Availability, And Serviceability Features

    Lenovo XClarity Administrator is available stand-alone or as a bundled offering that is known asLenovo XClarity Pro. Lenovo XClarity Pro is composed of the base Administrator product plus two Lenovo XClarity Integrator modules that provide integration into Microsoft Systems Center or VMware vCenter. Together, these tools provide discovery, monitoring, configuration, and management functions to reduce the cost and complexity of routine system administration for System x, NeXtScale, and Flex System endpoints.

  • Page 29: Major Components Of The Storage Tray

    The ServeRAID adapter can be connects from compute node via PCIe interface to support RAID level-0, RAID level-1, RAID level-5, or RAID level-10. The following illustration shows the major components of the storage tray. Chapter 1 The Lenovo NeXtScale nx360 M5 compute node...

  • Page 30: Major Components Of The Gpu Tray

    The GPU tray is installed on the top of a compute node. Each GPU tray supports up to two Graphics Processing Unit (GPU) enclosure (full-height, full-length). The following illustration shows the major components of the GPU tray. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 31: Major Components Of The 2U Gpu Tray

    The 2U GPU tray is installed on the top of a compute node. Each 2U GPU tray supports up to four Graphics Processing Unit (GPU) enclosure (full-height, full-length). The following illustration shows the major components of the 2U GPU tray. Chapter 1 The Lenovo NeXtScale nx360 M5 compute node...

  • Page 32: Power, Controls, And Indicators

    Use this information for details about the controls, connectors, and LEDs. The following illustration identifies the buttons, connectors, and LEDs on the control panel (with 2.5-inch hot-swap hard disk drive assembly installed). Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 33 • Flashing slowly: The compute node is connected to power through the NeXtScale n1200 Enclosure and is ready to be turned on. • Lit continuously: The compute node is connected to power through the NeXtScale n1200 Enclosure and is turned on. Chapter 1 The Lenovo NeXtScale nx360 M5 compute node...

  • Page 34: Console Breakout Cable

    Use the console breakout cable to connect external I/O devices to the compute node. The console breakout cable connects through the KVM connector (see “Compute node controls, connectors, and LEDs” on page Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 35: Turning On The Compute Node

    The compute node can respond to requests from the IMM2, such as a remote request to turn on the compute node. To remove all power from the compute node, you must remove it from the NeXtScale n1200 Enclosure. Chapter 1 The Lenovo NeXtScale nx360 M5 compute node...

  • Page 36: System-Board Layouts

    Data loss is possible. System-board layouts Use this information to locate the connectors, LEDs, jumpers, and switches on the system board. System-board internal connectors The following illustrations show the internal connectors on the system board. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 37: System-Board External Connectors

    Slot 6 PCI riser connector 1 USB hypervisor IMM/SAS connector Figure 10. Internal connectors on system board System-board external connectors The following illustration shows the external connectors on the system board. Chapter 1 The Lenovo NeXtScale nx360 M5 compute node...

  • Page 38: System-Board Switches And Jumpers

    Ethernet 2 Power button connector Ethernet 1 connector Figure 11. External connectors on system board System-board switches and jumpers The following illustration shows the location and description of the switches and jumpers. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 39 103, and “Turning off the compute node” on page 21. 2. Any system-board switch or jumper block that is not shown in the illustrations in this document are reserved. The following table describes the jumpers on the system board. Chapter 1 The Lenovo NeXtScale nx360 M5 compute node...

  • Page 40: System-Board Leds And Controls

    LEDs. The error LEDs that were lit while the system-board tray was running will be lit again while the button is pressed. The following illustration shows the LEDs and controls on the system board. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 41 DIMM 5 error LED Battery error LED System board error LED Lightpath LED IMM interposer/ Interposer RAID error LED Slot 1 error LED IMM Heartbeat LED Figure 13. LEDs and controls on system board Chapter 1 The Lenovo NeXtScale nx360 M5 compute node...
  • Page 42 Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 43: Chapter 2. Configuration Information And Instructions

    UpdateXpress System Pack or UpdateXpress image. The firmware for the server is periodically updated and is available for download on the Lenovo website. To check for the latest level of firmware, such as the UEFI firmware, device drivers, and integrated management module (IMM) firmware, go to http://www.ibm.com/support/ fixcentral.

  • Page 44: Configuring The Server

    31. • Lenovo FastSetup Lenovo FastSetup is a no-cost software tool that helps simplify the maintenance and deployment of selected Lenovo BladeCenter chassis, servers, and components. The intuitive graphical interface initializes all phases of server setup, including discovery, update, and configuration.

  • Page 45: Using The Serverguide Setup And Installation Cd

    ASU program online or out of band to modify UEFI settings from the command line without the need to restart the server to run the Setup utility. For more information about using this program, see “Lenovo Advanced Settings Utility program” on page 43.

  • Page 46: Using The Setup Utility

    When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.

  • Page 47: Starting The Setup Utility

    • View configuration information • View and change assignments for devices and I/O ports • Set the date and time • Set and change passwords • Set the startup characteristics of the server and the order of startup devices • Set and change settings for advanced hardware features •...
  • Page 48 Disable. – Legacy Thunk Support Select this choice to enable or disable UEFI to interact with PCI mass storage devices that are non-UEFI compliant. The default is Enable. – Infinite Boot Retry Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 49 Select this choice to enable or disable UEFI to infinitely retry the legacy boot order. The default is Disable. – BBS Boot Select this choice to enable or disable legacy boot in BBS manner. The default is Enable. – System Security Select this choice to view or configure Trusted Platform Module (TPM) support.
  • Page 50 Configuration/Setup utility menu. A password must contain 6 to 20 characters. You can use any combination of alphabetic and numeric characters for passwords. Keep a record of your password in a secure place. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 51: Using The Boot Manager

    Setup utility. Note: Secure Boot, Agentless support for all Intel Xeon™ E5-2600 v3 systems are depended on the firmware/driver readiness of ServerProven plan options (see http://www.lenovo.com/ serverproven/). To use the Boot Manager program, complete the following steps: Step 1.

  • Page 52: The Updatexpress System Pack Installer

    For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and BladeCenter at https://support.lenovo.com/us/en/ documents/LNVO-CENTER and click UpdateXpress System Pack Installer. Changing the Power Policy option to the default settings after loading UEFI defaults The default settings for the Power Policy option are set by the IMM2.

  • Page 53: Using The Remote Presence And Blue-Screen Capture Features

    UEFI settings, restart the server, identify the server, and perform other management functions. Any standard Telnet client application can access the SOL connection. For more information about IMM, see the Integrated Management Module II User's Guide at http://publib.boulder.ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/ printable_doc.html. Using the remote presence and blue-screen capture features The remote presence and blue-screen capture features are integrated functions of the integrated management module 2.1 (IMM2.1).

  • Page 54: Obtaining The Imm Host Name

    Setup utility menu. Step 3. From the Setup utility main menu, select System Settings. Step 4. On the next screen, select Integrated Management Module. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 55: Using The Embedded Hypervisor

    Web and CLI interfaces. Using the embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional Lenovo USB flash device with embedded hypervisor. The USB flash device can be installed in USB connectors on the system board (see “Internal cable routing and connectors”...

  • Page 56: Configuring The Ethernet Controller

    You can activate the Features on Demand (FoD) software upgrade key for RAID that is integrated in the integrated management module. For more information and instructions for activating the Features on Demand RAID software key, see the Lenovo Features on Demand Users Guide. To download the document, go to http://www.ibm.com/systems/x/fod/, log in, and click Help.

  • Page 57: Lenovo Advanced Settings Utility Program

    The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo Web site. To download the ASU and update the UUID, complete the following steps.
  • Page 58 SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> • Online KCS access (unauthenticated and user restricted): You do not need to specify a value for access_method when you use this access method. Example: asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 59: Updating The Dmi/Smbios Data

    See the Advanced Settings Utility Users Guide for more details. You can access the ASU Users Guide from the Lenovo website. Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document.
  • Page 60 Advanced Settings Utility to update the DMI in the UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo website. To download the ASU and update the DMI, complete the following steps.
  • Page 61 To download the Advanced Settings Utility Users Guide, complete the following steps: Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.lenovo.com/support.
  • Page 62 You can also build a bootable media using the applications available through the ToolsCenter website at https://support.lenovo.com/us/en/ documents/LNVO-CENTER. From the Lenovo ToolsCenter page, scroll down for the available tools. Step 5. Restart the server. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 63: Chapter 3. Troubleshooting

    The documentation that comes with your operating system and software also contains troubleshooting information. Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server. Step 1.
  • Page 64 UpdateXpress CD image. An UpdateXpress System Pack contains an integration-tested bundle of online firmware and device-driver updates for your server. In addition, you can use Lenovo ToolsCenter Bootable Media Creator to create bootable media that is suitable for applying firmware updates and running preboot diagnostics. For more information about UpdateXpress System Packs, see http://www.ibm.com/support/entry/...

  • Page 65: Undocumented Problems

    If that procedure does not diagnose the problem, use the procedure for another symptom, if possible. If the problem remains, contact Lenovo or an approved warranty service provider for assistance with additional problem determination and possible hardware replacement. To open an online service request, go to http://www.ibm.com/support/ entry/portal/Open_service_request.

  • Page 66: Service Bulletins

    Lenovo NeXtScale nx360 M5 compute node server. To find service bulletins that are available for the Lenovo NeXtScale nx360 M5 compute node server, go to http://www.lenovo.com/support and search for Type 5465, and retain.

  • Page 67: Performing The Checkout Procedure

    Complete the following steps: Check the power supply LEDs (see “Power-supply LEDs” on page 55). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/ serverproven/. Check all cables and power cords.
  • Page 68 (as the IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support (when requested by Lenovo Support) or view the information as a text file or HTML file.

  • Page 69: Power-Supply Leds

    – DSA Preboot DSA Preboot diagnostic program is stored in the integrated USB memory on the server. DSA Preboot collects and analyzes system information to aid in diagnosing server problems, as well as offering a rich set of diagnostic tests of the major components of the server. DSA Preboot collects the following information about the server: –...
  • Page 70 2. Make sure that the power source. cord is connected to a functioning power source. 3. Restart the server. If the error remains, check the power-supply LEDs. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 71: System Pulse Leds

    Description Action 4. If the problem remains, replace the power-supply. The power supply Replace the power supply. has failed. The power supply Replace the power supply. has failed. The power supply Replace the power supply. has failed. Power-supply not 1. Reseat the power supply. Typically indicates a fully seated, faulty power-supply is not...

  • Page 72: Event Logs

    (as the ASM event log), and the operating-system event logs. You can view the DSA event log through the DSA program (see “Viewing event logs without restarting the server” on page 59). For more information about DSA and DSA messages, see “Lenovo Dynamic System Analysis” on page 60 and Appendix C “DSA diagnostic test results” on page 829.

  • Page 73: Viewing Event Logs Without Restarting The Server

    • Run DSA Portable to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to Lenovo service and support (using ftp or local copy). • Use IPMItool to view the system-event log (requires IPMI driver).

  • Page 74: Post

    If POST detects a problem, an error message is sent to the POST event log, see “Event logs” on page 58 for more information. Lenovo Dynamic System Analysis Lenovo Dynamic System Analysis (DSA) collects and analyzes system information to aid in diagnosing server problems. DSA collects the following information about the server: •...

  • Page 75: Dsa Editions

    CD, DVD, ISO, USB, or PXE using the Lenovo ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC Installation and User's Guide at https://support.lenovo.com/ us/en/documents/LNVO-BOMC. In addition...

  • Page 76: Diagnostic Text Messages

    If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, Step 2. select completed tests to view the results. You can also send the DSA error log to Lenovo support to aid in diagnosing the server problems. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 77: Automated Service Request (Call Home)

    Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If you cannot find a solution to the problem in these tables, see “Lenovo Dynamic System Analysis” on page 60 for information about testing the server and “Running DSA Preboot diagnostic programs” on page 61 for additional information about running DSA Preboot program.

  • Page 78: Hard Disk Drive Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 79: Intermittent Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 80: Memory Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 81: Microprocessor Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 82: Monitor And Video Problems

    Use this information to solve monitor and video problems. Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
  • Page 83 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 84: Network Connection Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 85: Optional-Device Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 86 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 87: Serial-Device Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 88: Software Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 89: Video Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 90: Solving Ethernet Controller Problems

    The method that you use to test the Ethernet controller depends on which operating system you are using. See the operating-system documentation for information about Ethernet controllers, and see the Ethernet controller device-driver readme file. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 91: Solving Undetermined Problems

    Try the following procedures: Step 1. Make sure that the correct device drivers, which come with the server are installed and that they are at the latest level. Step 2. Make sure that the Ethernet cable is installed correctly. • The cable must be securely attached at all connections. If the cable is attached but the problem remains, try a different cable.

  • Page 92: Problem Determination Tips

    Because of the variety of hardware and software combinations that can encounter, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Lenovo. The model name and serial number are located on the ID label on the front of the server as shown in the following illustration.

  • Page 93: Recovering The Server Firmware (Uefi Update Failure)

    • Diagnostic program type and version level • Configuration option settings • Operating-system control-file setup See Appendix D “Getting help and technical assistance” on page 985 for information about calling Lenovo for service. Recovering the server firmware (UEFI update failure) Use this information to recover the server firmware.

  • Page 94: In-Band Manual Recovery Method

    Turn off the server, and disconnect all power cords and external cables. Step 3. Remove the cover (see “Removing the compute node cover” on page 113). Step 4. Locate the UEFI boot backup jumper (JP2) on the system board. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 95 Figure 16. UEFI boot backup jumper (JP2) location Step 5. Move the UEFI boot backup jumper (JP2) from pins 1 and 2 to pins 2 and 3 to enable the UEFI recovery mode. Step 6. Reinstall the server cover; then, reconnect all power cords. Step 7.

  • Page 96: In-Band Automated Boot Recovery Method

    Step 20. Reconnect the power cord and any cables that you removed. Step 21. Restart the server. The system begins the power-on self-test (POST). Step 22. If these recovery efforts fail, contact your Lenovo service representative for support. In-band automated boot recovery method Use this information to use the in-band automated boot recovery method.

  • Page 97: Nx-Boot Failure

    Nx-boot failure Configuration changes, such as added devices or adapter firmware updates, and firmware or application code problems can cause the server to fail POST (the power-on self-test). If this occurs, the server responds in either of the following ways: •...
  • Page 98 Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 99: Chapter 4. Parts Listing, Lenovo Nextscale Nx360 M5 Compute Node

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 100 Solid state drive, 1.8-inch MLC enterprise value, SATA, 400 GB 00AJ051 Solid state drive, 1.8-inch SATA, 200 GB 41Y8367 41Y8372 Solid state drive, 1.8-inch SATA, 400 GB 2.5-inch rear drive cage assembly 00KA973 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 101 ServeRAID M5100 series 1 GB flash (RAID 5 upgrade) 47C8661 ServeRAID M5100 series 2 GB flash (RAID 5 upgrade) 47C8665 ServeRAID M5100 series 4 GB flash (RAID 5 upgrade) 47C8669 Chapter 4 Parts listing, Lenovo NeXtScale nx360 M5 compute node...
  • Page 102 Hard disk drive, 2.5-inch 300 GB, 15 K 12 Gbps SAS 00WG671 Hard disk drive, 2.5-inch G3 hot-swap 300 GB, 10 K 12 Gbps SAS 00WG686 Hard disk drive, 2.5-inch G3 hot-swap 600 GB, 10 K 12 Gbps SAS 00WG691 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 103 Solid state drive, 2.5-inch MLC enterprise value, G3 hot-swap S3500 1.6 TB SATA 00FN294 Solid state drive, 2.5-inch MLC enterprise value, S3500 1.6 TB SATA Solid state drive, 2.5-inch S3710 G3 hot-swap 200 GB enterprise 00YC321 performance SATA Chapter 4 Parts listing, Lenovo NeXtScale nx360 M5 compute node...
  • Page 104 Microprocessor, Intel Xeon E5-2640 v3 2.6 GHz, 20 MB, 1866 MHz, 90 00AE688 W (8 core) Microprocessor, Intel Xeon E5-2630 v3 2.4 GHz, 15-20 MB, 1866 MHz, 00AE689 85 W (8 core) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 105 Microprocessor, Intel Xeon E5-2637 v4 3.4 GHz, 15 MB, 2400 MHz, 135 W (4 core) 00MW780 Microprocessor, Intel Xeon E5-2630L v4 1.8 GHz, 25 MB, 2133 MHz, 55 W (10 core) Chapter 4 Parts listing, Lenovo NeXtScale nx360 M5 compute node...
  • Page 106 33F8354 Bracket, 3U for Mellanox ConnectX-3 10 GbE adapter 00D9692 Broadcom NetXtreme 2x10GbE BaseT adapter 00E2714 Broadcom NetXtreme I quad port GbE adapter 90Y9355 Broadcom NetXtreme I dual port GbE adapter 90Y9373 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 107 Cable, external mini-SAS 4m (SFF-8644 to SFF-8088) 6Gbps 00YE306 Cable, external mini-SAS 6m (SFF-8644 to SFF-8088) 6Gbps 00YE307 00WE033 Cable, 0.5m Intel OPA 100 Series Passive Copper QSFP28 Cable, 0.75m Intel OPA Series Passive Copper QSFP28 00WE037 Chapter 4 Parts listing, Lenovo NeXtScale nx360 M5 compute node...
  • Page 108 Cable, 30m Mellanox QSFP optical FDR14 InfiniBand 00MP574 Cable, ServeRAID M5200 series flash power module, 925m 46C9793 Cable cover assembly 00AM459 00MU546 Cable cover assembly Cable divider 00KA959 cam handle 00KA957 00KA982 Compute node label GBM Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 109 Intel X540 ML2 dual port 10GbaseT adapter 00JY912 Intel PRO/1000 PF server adapter 42C1752 Intel x520 dual port 10GbE SFP+ adapter 49Y7962 49Y7972 Intel x540-T2 10G dual port BaseT adapter Chapter 4 Parts listing, Lenovo NeXtScale nx360 M5 compute node...
  • Page 110 2U PCIe and storage native expansion tray 00YK420 Supercap pack 47C8696 00FK488 T8 torx screwdriver (provided on the back of the chassis) Thermal grease kit 41Y9292 Alcohol wipe 59P4739 90Y2498 NVIDIA Tesla M60 Passive Airflow PCIe Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 111: Structural Parts

    Structural parts Structural parts are not covered by the Lenovo Statement of Limited Warranty. You can place an order on the structural parts from the Lenovo retail store. The following structural parts are available for purchase from the retail store.
  • Page 112 Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5076 United States of America 39M5512 39M5463 Taiwan 39M5087 Thailand 39M5219 Korea (Democratic Peoples Republic of), Korea (Republic of) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 113 Power cord part number Used in these countries and regions 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5240 Brazil 39M5241 39M5375 Canada, Germany, United States of America 39M5378 39M5509 Chapter 4 Parts listing, Lenovo NeXtScale nx360 M5 compute node...
  • Page 114 Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 115: Chapter 5. Removing And Replacing Components

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 116 • When you are finished working on the compute node, reinstall all safety shields, guards, labels, and ground wires. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 117: System Reliability Guidelines

    System reliability guidelines To help ensure proper system cooling and system reliability, make sure that the following requirements are met. • Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed in it. •...

  • Page 118: Returning A Device Or Component

    SMP. See your operating-system documentation for additional information. Removing a compute node from a chassis Use this information to remove a compute node from a NeXtScale nx360 M5 compute node. Before you remove a compute node, complete the following steps: 1.

  • Page 119: Installing A Compute Node In A Chassis

    If you are installing a compute node model without an integrated Ethernet controller, you must install a network interface adapter before you install the compute node in the chassis for management network communication. For a list of supported optional devices for the compute node, see http://www.lenovo.com/ serverproven/.
  • Page 120 Setup utility, and you might have to install the compute node operating system (see “Using the Setup utility” on page 32). Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 121: Removing A Storage Tray From A Compute Node

    Removing a storage tray from a compute node Use this information to remove a storage tray from a NeXtScale nx360 M5 compute node. Before you remove a storage tray from a compute node, complete the following steps: 1. Read “Safety” on page v and “Installation guidelines” on page 101.
  • Page 122 Note: Before you install the storage tray, make sure that the air baffles and all components are installed and seated correctly and that you have not left loose tools or parts inside the compute node. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 123: Removing A Gpu Tray From A Compute Node

    Replace the cover (see “Installing the compute node cover” on page 115). Removing a GPU tray from a compute node Use this information to remove a GPU tray from a NeXtScale nx360 M5 compute node. Before you remove a GPU tray from a compute node, complete the following steps: 1.

  • Page 124: Installing A Gpu Tray Into A Compute Node

    Installing a GPU tray into a compute node Use this information to install a GPU tray in a NeXtScale nx360 M5 compute node. Important: When you install the new GPU tray, you must update the GPU tray with the latest firmware.

  • Page 125: Removing A 2U Gpu Tray From A Compute Node

    Removing a 2U GPU tray from a compute node Use this information to remove a 2U GPU tray from a NeXtScale nx360 M5 compute node. Before you remove a 2U GPU tray from a compute node, complete the following steps: 1.

  • Page 126: Installing A 2U Gpu Tray Into A Compute Node

    Installing a 2U GPU tray into a compute node Use this information to install a 2U GPU tray in a NeXtScale nx360 M5 compute node. Important: When you install the new 2U GPU tray, you must update the 2U GPU tray with the latest firmware.

  • Page 127: Removing And Replacing Structural Parts

    Removing and replacing structural parts Use this information to remove and replace consumable and structural parts. Replacement of structural parts is your responsibility. If Lenovo installs a structural part at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
  • Page 128 Attention: Do not use any tools or sharp objects to press on the release latch. Doing so might result in permanent damage to the release latch. Step 3. Lay the cover flat or store it for future use. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 129: Installing The Compute Node Cover

    If you are replacing (installing) a cover, be sure to have the system service label kit available for use during the procedure, (see Chapter 4 “Parts listing, Lenovo NeXtScale nx360 M5 compute node” on page 85). Attention: You cannot insert the compute node into the NeXtScale n1200 Enclosure until the cover is installed and closed.

  • Page 130: Removing The Air Baffle

    To remove the air baffle, complete the following steps: Step 1. Remove the cover (see “Removing the compute node cover” on page 113). Step 2. Grasp the air baffle, disengage pins from pin holes; then, lift the air baffle up. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 131: Replacing The Air Baffle

    Figure 28. Air baffle removal (compute node) Air baffle Figure 29. Air baffle removal (GPU tray) Step 3. Remove the air baffle from the compute node/GPU tray and set it aside. Attention: For proper cooling and airflow, replace the air baffle before you turn on the compute node.

  • Page 132: Removing The Pci Riser Filler

    Turn on the peripheral devices and the compute node. Removing the PCI riser filler Use this information to remove the PCI riser filler. Before you remove the PCI riser filler, complete the following steps: Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 133: Replacing The Pci Riser Filler

    1. Read “Safety” on page v and “Installation guidelines” on page 101. 2. If the compute node is installed in a NeXtScale n1200 Enclosure, remove it (see “Removing a compute node from a chassis” on page 104 for instructions). 3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the bezel pointing toward you.

  • Page 134: Removing The Bezel

    To remove the bezel, complete the following steps: Step 1. Remove the cover (see “Removing the compute node cover” on page 113). Step 2. Remove the two hex screws by hex screwdriver. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 135 Hex screws Figure 34. Hex screws removal Step 3. Remove the three M3 screws by T8 torx screwdriver (provided on the back of the chassis). M3 screws M3 screws Figure 35. M3 screws removal Step 4. Remove the caming handle screw by Phillips screwdirver #2. Chapter 5 Removing and replacing components...
  • Page 136 Remove the four M3 screws by T8 torx screwdriver (provided on the back of the chassis). M3 screws Figure 37. M3 screws removal Step 6. Grasp the bezel and remove the bezel out of the compute node. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 137: Replacing The Bezel

    Bezel Figure 38. Front bezel removal Replacing the Bezel Use this information to install the bezel. Before you install the bezel, complete the following steps: 1. Read “Safety” on page v and “Installation guidelines” on page 101. 2. If the compute node is installed in a NeXtScale n1200 Enclosure, remove it (see “Removing a compute node from a chassis”...
  • Page 138 Install the four M3 screws by T8 torx screwdriver (provided on the back of the chassis). M3 screws Figure 40. M3 screws installation Step 4. Install the caming handle screw by Phillips screwdirver #2. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 139 Handle Caming handle screw Figure 41. Caming handle screw installation Step 5. Install the three M3 screws by T8 torx screwdriver (provided on the back of the chassis). M3 screws M3 screws Figure 42. M3 screws installation Step 6. Install the two hex screws by hex screwdriver. Chapter 5 Removing and replacing components...

  • Page 140: Removing The Filler From The Gpu Tray

    To remove the filler from the GPU tray, complete the following steps: Step 1. Remove the cover (see “Removing the compute node cover” on page 113). Step 2. Press on the touch point of the filler and lift the filler up. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 141: Replacing The Filler On To The Gpu Tray

    Filler Figure 44. Filler removal Step 3. Remove the filler from the GPU tray and set it aside. Attention: For proper cooling and airflow, replace the filler before you turn on the compute node. Operating the compute node with the filler removed might damage GPU tray components. Replacing the filler on to the GPU tray Use this information to install the filler on to the GPU tray.

  • Page 142: Removing The Front Handle

    3. Carefully lay the compute node on a flat, static-protective surface with the cover side down, orienting the compute node with the bezel pointing toward you. To remove the front handle, complete the following steps. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 143: Installing The Front Handle

    Figure 46. Removal of the front handle Step 1. Locate the screw that attaches the handle to the compute node. Step 2. Using a Phillips screwdriver, remove the screw from the front handle and save the screw in a safe place.

  • Page 144: Removing The Rear Hard Disk Drive Cage

    3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the bezel pointing toward you. To remove the rear hard disk drive cage, complete the following steps. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 145 Figure 48. Removing a hard disk drive cage (3.5-inch) Figure 49. Removing a hard disk drive cage (2.5-inch) Chapter 5 Removing and replacing components...

  • Page 146: Installing The Rear Hard Disk Drive Cage

    3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the bezel pointing toward you. To install the rear hard disk drive cage, complete the following steps. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 147 Figure 51. Installing a hard disk drive cage (3.5-inch) Figure 52. Installing a hard disk drive cage (2.5-inch) Chapter 5 Removing and replacing components...

  • Page 148: Removing And Replacing Tier 1 Crus

    Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.

  • Page 149: Removing A Raid Adapter Battery

    Removing a RAID adapter battery Use this information to remove a remotely installed RAID adapter battery. Before you remove a RAID adapter battery, complete the following steps: 1. Read “Safety” on page v and “Installation guidelines” on page 101. 2. If the compute node is installed in a NeXtScale n1200 Enclosure, remove it (see “Removing a compute node from a chassis”...

  • Page 150: Replacing A Raid Adapter Battery

    Supercap cable Figure 56. Cable installation Step 3. Place the battery cable latch (face down) into the RAID adapter battery holder. Make sure the latch is seated inside the notch and installed securely. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 151 Cable link connectors Figure 57. Cable latch installation Step 4. Install the battery into the RAID adapter battery holder and make sure that the holder engages the battery securely. Battery Battery holder Figure 58. RAID adapter battery installation Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board.

  • Page 152: Removing A Raid Adapter Battery Holder

    Step 3. Remove the air baffle (see “Removing the air baffle” on page 116). Step 4. Use a tool such as a flat screwdriver to push the latch. Then release the battery holder. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 153 Battery holder Latch Hook Air baffle Figure 60. RAID adapter battery holder released Step 5. Lift the battery holder up to remove the battery holder from the air baffle. Battery holder Air baffle Figure 61. RAID adapter battery holder removal If you are instructed to return the RAID adapter battery holder, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 154: Replacing A Raid Adapter Battery Holder

    Align the battery holder hooks and place the battery holder on the air baffle. Latch Hook Battery holder Air baffle Figure 62. RAID adapter battery holder alignment Step 3. Press the latch and push the battery holder forward to the hook. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 155: Removing The Optional Front 2.5-Inch Hot-Swap Hard Disk Drive Cage

    Battery holder Latch Hook Air baffle Figure 63. RAID adapter battery holder installation Step 4. Replace the air baffle (see “Replacing the air baffle” on page 117). Step 5. Replace the cover (see “Installing the compute node cover” on page 115). Step 6.
  • Page 156 (see Figure 161 “2.5-inch hard disk drive with ServeRAID SAS controller cable connection (no 2.5-inch hot-swap hard disk drive installed)” on page 219). Step 6. Remove the screws from the optional front 2.5-inch hot-swap hard disk drive cage. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 157: Installing The Optional Front 2.5-Inch Hot-Swap Hard Disk Drive Cage

    Screws M3x0.5 L3 patch screw Figure 66. Screws removal Step 7. Slowly lift the optional front 2.5-inch hot-swap hard disk drive cage out of the node. 2.5-inch hard disk drive cage Figure 67. Optional front 2.5-inch hot-swap hard disk drive cage removal Step 8.
  • Page 158 Figure 68. Optional front 2.5-inch hot-swap hard disk drive cage installation Step 4. Tighten the screws to secure the optional front hard disk drive cage to the node. Screws M3x0.5 L3 patch screw Figure 69. Screw location Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 159 Step 5. Connect the mini-SAS HD (12Gb) and power cables to the optional front hot-swap backplane (see Figure 161 “2.5-inch hard disk drive with ServeRAID SAS controller cable connection (no 2.5-inch hot-swap hard disk drive installed)” on page 219). Step 6. Install the backplane into the optional front 2.5-inch hot-swap hard disk drive cage.

  • Page 160: Removing The Imm Interposer Assembly

    IMM interposer assembly Figure 72. Screws unfasten from the IMM interposer assembly Step 3. Slide the IMM interposer assembly out of the compute node. IMM interposer assembly Figure 73. IMM interposer assembly removal Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 161: Replacing The Imm Interposer Assembly

    Step 4. If you are instructed to return the IMM interposer assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the IMM interposer assembly Use this information to install the IMM interposer assembly. Before you install the IMM interposer assembly, complete the following steps: 1.

  • Page 162: Removing The Power Paddle Card From The Gpu Tray

    Make a note of where cables are attached to the power paddle card; then, disconnect them. Step 4. Remove the four screws that secure the power paddle card to the GPU tray and save them for future use. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 163: Replacing The Power Paddle Card On To The Gpu Tray

    Screws Power paddle card Figure 76. Power paddle card screws removal Step 5. Remove the power paddle card out of the GPU tray with an angle. Power paddle card Figure 77. Power paddle card removal Step 6. If you are instructed to return the power paddle card, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 164: Removing The System Battery

    Step 9. Turn on the peripheral devices and the compute node. Removing the system battery Use this information to remove the CMOS battery. Before you remove the system battery, complete the following steps: Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 165 The following notes describe information that you must consider when replacing the battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.

  • Page 166: Replacing The System Battery

    Any damage to the socket may require replacing the system board. Step 4. Dispose of the battery as required by local ordinances or regulations. See the Lenovo Environmental Notices and User's Guide on the Lenovo Documentation CD for more information. Replacing the system battery Before you install the system battery, complete the following steps: 1.

  • Page 167: Removing A Memory Module

    • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. To install the replacement system battery, complete the following steps: Step 1. Follow any special handling and installation instructions that come with the replacement battery. Step 2.

  • Page 168: Installing A Memory Module

    MHz, PC4-12800, PC4-14900, PC4-17000, or PC4-19200 registered or load deduction, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory modules for the compute node. – The specifications of a DDR4 DIMM are on a label on the DIMM, in the following format. gggggeRxff...
  • Page 169 where: – ggggg is the total capacity of the DIMM (for example, 1 GB, 2 GB, or 4 GB) – eR is the number of ranks 1R = single-rank 2R = dual-rank 4R = quad-rank – xff is the device organization (bit width) x4 = x4 organization (4 DQ lines per SDRAM) x8 = x8 organization x16 = x16 organization...
  • Page 170 2. DIMM slots 9-16 are reserved for microprocessor 2; thus, DIMM slots 9-16 are enabled when microprocessor 2 is installed. The following illustration shows the location of the DIMM connectors on the system board. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 171: Dimm Installation Sequence

    Figure 83. DIMM connectors location DIMM installation sequence Depending on the server model, the server may come with a minimum of one 4 GB DIMM installed in slot 4. When you install additional DIMMs, install them in the order shown in the following table to optimize system performance.

  • Page 172: Memory Rank Sparing

    Figure 84. Connectors on each memory channel Follow the installation sequence for rank sparing mode: • Install at least one quad-rank DIMM in a channel. • Install at least two single-rank or dual-rank DIMMs in a channel. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 173: Memory Mirrored Channel

    • Install even number of DIMMs for single-rank or dual-rank. Table 12. Memory rank sparing mode DIMM population sequence when only quad-rank RDIMMs are installed Number of installed microprocessor DIMM connector population sequence on the system board 7, 8-> 1, 2-> 5, 6-> 3, 4 One microprocessor installed Two microprocessors installed 7, 8->...

  • Page 174: Removing The Hard Disk Drive Backplate

    Step 11. Turn on the peripheral devices and the server. Removing the hard disk drive backplate Use this information to remove the hard disk drive backplate. Before you remove the hard disk drive backplate, complete the following steps: Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 175 1. Read “Safety” on page v and “Installation guidelines” on page 101. 2. If the compute node is installed in a NeXtScale n1200 Enclosure, remove it (see “Removing a compute node from a chassis” on page 104 for instructions). 3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the bezel pointing toward you.

  • Page 176: Installing The Hard Disk Drive Backplate

    HDD slot number Input power setting switch cable connector 1 2 3 4 1 2 3 4 Default setting Figure 87. Switch setting To install the hard disk drive backplate, complete the following steps. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 177 2.5-inch Hard disk drive backplate Release latch Figure 88. Installing backplate for 2.5-inch 1.8-inch solid state Release latch drive backplate Figure 89. Installing backplate for 1.8-inch Step 1. Remove the cover (see “Removing the compute node cover” on page 113). Step 2.

  • Page 178: Removing And Installing Drives

    • The compute node supports up to two 2.5-inch hot-swap SFF, one 3.5-inch, two 2.5-inch, easy-swap SAS or SATA hard disk drives, or four 1.8-inch solid-state drives. • For a complete list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
  • Page 179 3.5-inch Hard disk drive Release latch 3.5-inch Hard disk drive cage Figure 90. 3.5-inch hard disk drive removal If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a 3.5-inch hard disk drive Use this information to install a 3.5-inch SAS/SATA hard disk drive.
  • Page 180 LED remains lit, see the “Hard disk drive problems” on page 64 for more information. Note: You might have to reconfigure the disk arrays after you install hard disk drives. See the RAID documentation on the Lenovo website at http://www.lenovo.com/support for information about RAID adapters.
  • Page 181 Step 3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the bezel pointing toward you. Step 4. Remove the cover (see “Removing the compute node cover” on page 113). Step 5. Pull the plunger of the 2.5-inch hard disk drive cage outward and rotate the cage upward. 2.5-inch Hard disk drive cage Figure 92.
  • Page 182 • Depending on the model, the compute node supports up to two 2.5-inch SAS/SATA hard disk drives in the bays. • For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/. • Inspect the drive and drive bay for signs of damage.
  • Page 183 2.5-inch Hard disk drive cage Figure 95. Lift the 2.5-inch hard disk drive cage upward Step 6. Touch the static-protective package that contains the disk drive to any unpainted metal surface on the server; then, remove the disk drive from the package. Step 7.
  • Page 184 2. If the server is configured for RAID operation through an optional ServeRAID adapter, you might have to reconfigure your disk arrays after you install hard disk drives. See the ServeRAID documentation on the Lenovo ServeRAID Support CD for additional information about RAID operation and complete instructions for using ServeRAID manager.
  • Page 185 Figure 99. 1.8-inch hard disk drive removal Step 7. Unlatch the drive handle. Handle Figure 100. 1.8-inch hard disk drive removal Step 8. Then, pull the drive out of the drive bay. Handle Figure 101. 1.8-inch hard disk drive removal Step 9.
  • Page 186 • Depending on the model, the compute node supports up to four 1.8-inch SAS/SATA hard disk drives in the bays. • For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/. • Inspect the drive and drive bay for signs of damage.
  • Page 187 1.8-inch SSD cage Figure 103. Lift the 1.8-inch hard disk drive cage upward Step 6. Remove the filler panel, if one is present. Step 7. Touch the static-protective package that contains the disk drive to any unpainted metal surface on the server; then, remove the disk drive from the package. Step 8.

  • Page 188: Removing A Ml2 Riser-Cage Assembly

    2. If the server is configured for RAID operation through an optional ServeRAID adapter, you might have to reconfigure your disk arrays after you install hard disk drives. See the ServeRAID documentation on the Lenovo ServeRAID Support CD for additional information about RAID operation and complete instructions for using ServeRAID manager.

  • Page 189: Replacing A Ml2 Riser-Cage Assembly

    ML2 riser cage assembly Figure 106. ML2 riser-cage assembly removal Step 3. If an adapter is installed in the ML2 riser-cage assembly, disconnect any cables that are connected to the adapter. Step 4. Remove the adapter, if one is present, from the ML2 riser-cage assembly (see “Removing an adapter/GPU adapter”...

  • Page 190: Removing A Pci Riser-Cage Assembly

    Note: PCI riser-cage brackets must be installed even if you do not install an adapter. To remove a PCI riser-cage assembly, complete the following steps: Step 1. Remove the cover (see “Removing the compute node cover” on page 113). Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 191: Replacing A Pci Riser-Cage Assembly

    Step 2. Grasp the rear side of the PCI riser-cage touch point and the front PCI rise-cage suitable location of the PCI riser-cage assembly. Use your thumb to press down the right hand side bezel (a tiny square surface) of the compute node; then lift it out of the PCI riser-cage slot on the system board. PCI riser cage Figure 108.

  • Page 192: Removing A Pci Riser-Cage Assembly From The Gpu Tray

    PCI riser-cage assembly. Use your thumb to press down the right hand side bezel (a tiny square surface) of the GPU tray; then lift it out of the PCI riser-cage out of the GPU tray. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 193: Replacing A Pci Riser-Cage Assembly To The Gpu Tray

    Front PCI riser assembly Figure 110. Front PCI riser-cage assembly removal Rear PCI riser assembly Handle Figure 111. Rear PCI riser-cage assembly removal Step 3. If a GPU adapter is installed in the PCI riser-cage assembly, disconnect any cables that are connected to the adapter.
  • Page 194 Step 6. Press down firmly until the PCI riser-cage assembly is seated correctly in the connector on the system board. Front PCI riser assembly Figure 112. Front PCI riser-cage assembly installation Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 195: Removing A Pci Riser-Cage Assembly From The 2U Gpu Tray

    Rear PCI riser assembly Guide pins Figure 113. Rear PCI riser-cage assembly installation Step 7. Replace the cover (see “Installing the compute node cover” on page 115). Step 8. Slide the server into the rack. Step 9. Reconnect the power cords and any cables that you removed. Step 10.
  • Page 196 If a GPU adapter is installed in the PCI riser-cage assembly, disconnect any cables that are connected to the adapter. Step 5. Remove the GPU adapter, if one is present, from the PCI riser-cage assembly (see “Removing an adapter/GPU adapter” on page 184). Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 197: Replacing A Pci Riser-Cage Assembly To The 2U Gpu Tray

    Step 6. Set the GPU adapter and the PCI riser-cage assembly aside. Step 7. Remove the 2U GPU tray from the compute node (see “Removing a 2U GPU tray from a compute node” on page 111). Step 8. If you are instructed to return the PCI riser-cage assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 198: Removing An Adapter/Gpu Adapter

    PCI riser-cage assembly from the 2U GPU tray” on page 181) Step 3. Disconnect any cables from the adapter/GPU adapter. Step 4. Place the PCI riser-cage assembly on a flat and static-protective surface. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 199 Step 5. Carefully grasp the adapter/GPU adapter by its top edge or upper corners, and pull the adapter/GPU adapter from the PCI riser-cage assembly. PCIe adapter PCI riser-card assembly Figure 118. Adapter removal Front PCI riser assembly GPU adapter Figure 119. GPU adapter removal (from front PCI riser assembly) Rear PCI riser assembly GPU adapter...
  • Page 200 Figure 122. GPU adapter removal (from rear PCI riser assembly of 2U GPU tray) If you are instructed to return the adapter/GPU adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 201: Replacing An Adapter/Gpu Adapter

    • Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section. • For configuration information, see the ServeRAID documentation at http://www.lenovo.com/support. • When you install any PCI adapter, the power cords must be disconnected from the power source before you remove the PCI Express riser-cage assembly.
  • Page 202 GPU adapter Expansion slot covers Figure 124. GPU adapter installation (to front PCI riser assembly) Power connectors Rear PCI riser assembly GPU adapter Figure 125. GPU adapter installation (to rear PCI riser assembly) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 203 Front PCI riser assembly GPU adapter PCI filler Note: Remove the PCI fillers and fillers before installing the GPU adapter(s) to the front PCI riser assembly. Figure 126. GPU adapter installation (to front PCI riser assembly of 2U GPU tray) Rear PCI riser assembly PCI filler...
  • Page 204 Number of installed GPU adapter GPU adapter population sequence First GPU adapter installed Slot 3 Second GPU adapter installed Slot 4 Third GPU adapter installed Slot 2 Fourth GPU adapter installed Slot 5 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 205 Slot 5 Slot 4 Slot 3 Slot 2 Slot 1 Figure 128. GPU slots of the 2U GPU tray GPU configuration in the 2U GPU tray The following table displays the GPU configuration in the 2U GPU tray. Note: Use only GPU adapters of the same type in the 2U GPU tray. Table 16.

  • Page 206: Removing The Sd Adapter

    Note: The default GPU-to-GPU Traffic Optimized Mode is enabled. If the GPU-to-GPU Traffic Optimized Mode is disabled, the PCIe bridge cable (see Chapter 4 “Parts listing, Lenovo NeXtScale nx360 M5 compute node” on page 85 for the FRU part number) must be removed.

  • Page 207: Replacing The Sd Adapter

    Replacing the SD adapter Use this information to replace a SD adapter. Important: If your SD adapter option comes with VMware vSphere ESXi software preloaded, you must make configuration changes to your system UEFI before installing the SD adapter in your compute node. See the documentation that comes with the SD adapter and “Using the Setup utility”...

  • Page 208: Removing A Serveraid Sas/Sata Controller

    Step 3. Disconnect the signal cables from the connectors on the SAS/SATA adapter and note their locations. Step 4. Open the retention bracket and remove the SAS/SATA adapter from the riser cage. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 209: Replacing A Serveraid Sas/Sata Controller

    You can replace the ServeRAID controller with another supported ServeRAID controller. For a list of supported ServeRAID controllers, see http://www.lenovo.com/ serverproven/. Note: For brevity, in this documentation the ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.
  • Page 210 Figure 134. ServeRAID adapter installation Note: Remove the PCI bracket that comes with ServeRAID N2215 adapter before installing it in the dedicated connector on the system board. Step 8. Reconnect any cables that you removed. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 211: Removing The Usb Flash Drive

    Step 11. If you are replacing a ServeRAID adapter, import your RAID configuration to the replacement adapter as a foreign configuration. See the ServeRAID-M Software User Guide at https://support.lenovo.com/us/ en/documents/MIGR-5086126 for instructions. Note: When you restart the server, you are prompted to import the existing RAID configuration to the new ServeRAID adapter.

  • Page 212: Installing The Usb Flash Drive

    Use this information to install the USB flash drive. Before you install the USB flash drive, complete the following steps: 1. Read “Safety” on page v and “Installation guidelines” on page 101. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 213 2. If the compute node is installed in a NeXtScale n1200 Enclosure, remove it (see “Removing a compute node from a chassis” on page 104 for instructions). 3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the bezel pointing toward you.

  • Page 214: Removing And Replacing Tier 2 Crus

    Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server. The illustrations in this document might differ slightly from your hardware.
  • Page 215 Step 1. Remove the cover (see “Removing the compute node cover” on page 113). Step 2. Remove the air baffle (see “Removing the air baffle” on page 116). Step 3. Locate the microprocessor to be removed (see “System-board internal connectors” on page 22). Step 4.
  • Page 216 Align the installation tool with the screws, as shown in the following graphic, and lower the installation tool on the microprocessor. The installation tool rests flush on the socket only when it is aligned correctly. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 217 Installation tool Screws Microprocessor Figure 140. Microprocessor installation Gently twist the handle of the installation tool clockwise until it locks in the “H” or “L” position, depending on the size of microprocessor, and then lift the microprocessor out of the socket. Figure 141.

  • Page 218: Replacing A Microprocessor And Heat Sink

    • Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything. Contact with any surface can contaminate the thermal grease and the microprocessor socket. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 219 Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease. • To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo reseller. The installation tool has two settings for installing two different sizes of microprocessors. The settings that are marked on tool are “L”...
  • Page 220 Remove the microprocessor protective cover if one is present. The microprocessor is preinstalled on the installation tool. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 221 Figure 144. Installation tool cover removal Align the installation tool with the microprocessor socket. The installation tool rests flush on the socket only if properly aligned. Figure 145. Installation tool alignment Twist the handle of the installation tool assembly counterclockwise until the microprocessor is inserted into the socket, and lift the installation tool out of the socket.
  • Page 222 Touching the thermal material will contaminate it. Step 6. Remove the microprocessor socket cover, tape, or label from the surface of the microprocessor socket, if one is present. Store the socket cover in a safe place. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 223 Figure 148. Socket cover removal Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 103. Step 7. Close the microprocessor socket release levers and retainer: Figure 149.

  • Page 224: Thermal Grease

    The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 225 When you are installing the heat sink on the same microprocessor that it was removed from, make sure that the following requirements are met: • The thermal grease on the heat sink and microprocessor is not contaminated. • Additional thermal grease is not added to the existing thermal grease on the heat sink and microprocessor. Notes: •...

  • Page 226: Removing The Compute Node

    (FoD) keys that were enabled. Reactivate any Features on Demand features after replacing the system board. Instructions for automating the activation of features and installing activation keys is in the Lenovo Features on Demand User's Guide. To download the document, go to http://www.ibm.com/systems/x/fod/, log in, and click Help.
  • Page 227 1.8-inch solid-state drive cage Cover 1.8-inch solid state drive backplate 1.8-inch solid state drive 2.5-inch Hard disk drive backplate 2.5-inch Hard disk drive cage 2.5-inch Hard disk drive Heatsink Microprocessor 3.5-inch Hard disk drive cage Heatsink filler Battery holder 3.5-inch Hard disk drive ML2 riser cage IMM interposer...

  • Page 228: Installing The Compute Node

    3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the bezel pointing toward you. 4. Obtain the following for use during the replacement procedure (see Chapter 4 “Parts listing, Lenovo NeXtScale nx360 M5 compute node” on page 85).
  • Page 229 1.8-inch solid-state drive cage Cover 1.8-inch solid state drive backplate 1.8-inch solid state drive 2.5-inch Hard disk drive backplate 2.5-inch Hard disk drive cage 2.5-inch Hard disk drive Heatsink Microprocessor 3.5-inch Hard disk drive cage Heatsink filler Battery holder 3.5-inch Hard disk drive ML2 riser cage IMM interposer...

  • Page 230: Internal Cable Routing And Connectors

    29 for more information). Internal cable routing and connectors This section provides information about routing the cables when you install some components in the Lenovo NeXtScale nx360 M5 compute node. The following notes describe additional information you must consider when you install or remove the cables: •...
  • Page 231 3.5-inch Hard disk Power cable drive cage Mini-SAS cable Figure 156. 3.5-inch hard disk drive with planar cable connection 2.5-inch Hard disk Power cable drive cage Mini-SAS cable Figure 157. 2.5-inch hard disk drive with planar cable connection 1.8-inch solid-state Power cable drive cage Mini-SAS cable...

  • Page 232: Cabling Hard Disk Drive With Serveraid Sas/Sata Controller

    Figure 159. 2.5-inch hard disk drive with ServeRAID SAS controller cable connection (no 2.5-inch hot-swap hard disk drive installed) 1.8-inch solid-state Signal cable drive cage Power cable Port 0 Figure 160. 1.8-inch solid-state drive with ServeRAID SAS/SATA controller cable connection (no 2.5-inch hot-swap hard disk drive installed) Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 233: Cabling Hard Disk Drive Backplane With 2U Gpu Tray

    2.5-inch Hard disk Signal cable Power cable Power cable drive cage Port 1 Port 0 Figure 161. 2.5-inch hard disk drive with ServeRAID SAS controller cable connection (no 2.5-inch hot-swap hard disk drive installed) Port 0 Figure 162. 2.5-inch hot-swap hard disk drive with ServeRAID SAS controller cable connection (no other hard disk drive installed) Cabling hard disk drive backplane with 2U GPU tray The internal routing and connectors for the hard disk drive backplane cable with 2U GPU tray.

  • Page 234: Cabling Front Pci Riser Assembly Of 2U Gpu Tray With Sas Hard Disk Drive Cable

    1. Install the ServeRAID SAS controller cable as the following illustration. SAS HD cable Figure 164. ServeRAID SAS controller cable connection 2. Install the ServeRAID SAS/SATA controller (see “Replacing a ServeRAID SAS/SATA controller” on page 195 for instructions). Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 235 SAS HD cable Figure 165. ServeRAID SAS controller cable connection 3. Install the 2U GPU tray and connect the cable in the hard disk drive backplane (see “Installing a 2U GPU tray into a compute node” on page 112 for instructions). SAS HD cable Figure 166.

  • Page 236: Cabling Gpu Adapters Of The Front/Rear Pci Assembly Of 2U Gpu Tray With Gpu Card Power Cable

    The following illustrations show the internal routing and connectors for the GPU adapters of the front/rear PCI assembly of 2U GPU tray with GPU card power cable. Note: Make sure the relevant cables pass through the cable clips. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 237: Cabling Front Riser Power With 2U Gpu Tray

    GPU card power cable (4) Figure 168. GPU adapters of the front PCI assembly with GPU card power cable connection GPU card power cable (4) Figure 169. GPU adapters of the rear PCI assembly with GPU card power cable connection Cabling front riser power with 2U GPU tray The internal routing and connectors for the front riser power cable with 2U GPU tray.

  • Page 238: Cabling Front Riser Power And Control With 2U Gpu Tray

    Figure 171. Front riser power and control with 2U GPU tray connection Cabling rear riser power and control with 2U GPU tray The internal routing and connectors for the rear riser power and control cable with 2U GPU tray. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 239: Cabling Pcie Bridge With 2U Gpu Tray

    The following illustrations show the internal routing and connectors for the rear riser power and control cable with 2U GPU tray. Note: Make sure the relevant cables pass through the cable clips. Rear riser power & control cable Figure 172. rear riser power and control with 2U GPU tray connection Cabling PCIE bridge with 2U GPU tray The internal routing and connectors for the PCIE bridge cable with 2U GPU tray.

  • Page 240: Cabling K80 Gpu Card Power With 2U Gpu Tray

    The internal routing and connectors for the K80 GPU card power cable with 2U GPU tray. The following illustrations show the internal routing and connectors for the K80 GPU card power cable with 2U GPU tray. Note: Make sure the relevant cables pass through the cable clips. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 241 K80 GPU card power cable Figure 174. K80 GPU card power with 2U GPU tray connection K80 GPU card power cable Figure 175. K80 GPU card power with 2U GPU tray connection Chapter 5 Removing and replacing components...
  • Page 242 Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 243: Appendix A. Integrated Management Module 2.1 (Imm2.1) Error Messages

    • System: The event is the result of a system error or a configuration change. device is the specific device in the server that caused the event to be generated. Serviceable Specifies whether user action is required to correct the problem. CIM Information © Copyright Lenovo 2016...

  • Page 244: List Of Imm Events

    The SNMP trap ID that is found in the SNMP alert management information base (MIB). Automatically contact Service If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), Lenovo Support will be notified automatically if the event is generated.
  • Page 245 • 40000002-00000000 : Certificate Authority [arg1] has detected a [arg2] Certificate Error. () This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA Certificate. May also be shown as 4000000200000000 or 0x4000000200000000 Severity Error Serviceable...
  • Page 246 • 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. () This message is for the use case where a user modifies the Ethernet Port MAC address setting. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 247 May also be shown as 4000000600000000 or 0x4000000600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0006 User Response Information only; no action is required. • 40000007-00000000 : Ethernet interface [arg1] by user [arg2]. () This message is for the use case where a user enables or disabled the ethernet interface.
  • Page 248 • 4000000a-00000000 : IP subnet mask of network interface modified from [arg1] to [arg2] by user [arg3]. () This message is for the use case where a user modifies the IP subnet mask of a Management Controller. May also be shown as 4000000a00000000 or 0x4000000a00000000 Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 249 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0010 User Response Information only; no action is required. • 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3]. () This message is for the use case where a user modifies the default gateway IP address of a Management Controller.
  • Page 250 • 4000000e-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3]. () This message is for the use case where a user successfully logs in to a Management Controller. May also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 251 Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0014 User Response Information only; no action is required. • 4000000f-00000000 : Attempting to [arg1] server [arg2] by user [arg3]. () This message is for the use case where a user is using the Management Controller to perform a power function on the system.
  • Page 252 2. Have the system administrator reset the login ID or password. • 40000012-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from WEB browser at IP address [arg2]. () Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 253 This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session. May also be shown as 4000001200000000 or 0x4000001200000000 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information...
  • Page 254 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0021 User Response Information only; no action is required. • 40000016-00000000 : ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@=[arg6], DNS1@=[arg7] . () Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 255 This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. May also be shown as 4000001600000000 or 0x4000001600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0022 User Response...
  • Page 256 • 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2]. () This message is for the use case where a user changes the DHCP setting. May also be shown as 4000001a00000000 or 0x4000001a00000000 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 257 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0026 User Response Information only; no action is required. • 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user [arg2]. () This message is for the use case where a user restores a Management Controller configuration from a file.
  • Page 258 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the IMM Ethernet over USB interface is enabled. 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 259 4. Disable the watchdog. Check the integrity of the installed operating system. 5. Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 260 This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server. May also be shown as 4000002100000000 or 0x4000002100000000 Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 261 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0033 User Response Information only; no action is required. • 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid. Clearing configuration data region and disabling SSL. () This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL.
  • Page 262 • 40000025-00000000 : The [arg1] on system [arg2] is 75% full. () This message is for the use case where a Management Controller Event Log on a system is 75% full. May also be shown as 4000002500000000 or 0x4000002500000000 Severity Info Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 263 Automatically notify support Alert Category System - Event Log 75% full SNMP Trap ID CIM Information Prefix: IMM ID: 0037 User Response Information only; no action is required. • 40000026-00000000 : The [arg1] on system [arg2] is 100% full. () This message is for the use case where a Management Controller Event Log on a system is 100% full.
  • Page 264 [arg3]. () This message is for the use case where a user has failed to log in to a Management Controller from SSH. May also be shown as 4000002900000000 or 0x4000002900000000 Severity Info Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 265 Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0041 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2.
  • Page 266 Information only; no action is required. • 4000002d-00000000 : DDNS setting changed to [arg1] by user [arg2]. () DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 267 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0045 User Response Information only; no action is required. • 4000002e-00000000 : DDNS registration successful. The domain name is [arg1]. () DDNS registation and values May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable...
  • Page 268 • 40000031-00000000 : IPv6 static IP configuration enabled by user [arg1]. () IPv6 static address assignment method is enabled by user May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 269 none SNMP Trap ID CIM Information Prefix: IMM ID: 0049 User Response Information only; no action is required. • 40000032-00000000 : IPv6 DHCP enabled by user [arg1]. () IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable...
  • Page 270 40000035-00000000 : IPv6 DHCP disabled by user [arg1]. () IPv6 DHCP assignment method is disabled by user May also be shown as 4000003500000000 or 0x4000003500000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 271 Prefix: IMM ID: 0053 User Response Information only; no action is required. • 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1]. () IPv6 statless auto-assignment method is disabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity Info Serviceable Automatically notify support...
  • Page 272 May also be shown as 4000003900000000 or 0x4000003900000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0057 User Response Information only; no action is required. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 273 • 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3]. () A user modifies the IPv6 static address of a Management Controller May also be shown as 4000003a00000000 or 0x4000003a00000000 Severity Info Serviceable Automatically notify support Alert Category none...
  • Page 274 • 4000003d-00000000 : Telnet port number changed from [arg1] to [arg2] by user [arg3]. () A user has modified the telnet port number May also be shown as 4000003d00000000 or 0x4000003d00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 275 SNMP Trap ID CIM Information Prefix: IMM ID: 0061 User Response Information only; no action is required. • 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3]. () A user has modified the SSH port number May also be shown as 4000003e00000000 or 0x4000003e00000000 Severity Info...
  • Page 276 A user has modified the CIM HTTP port number May also be shown as 4000004100000000 or 0x4000004100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0065 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 277 User Response Information only; no action is required. • 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. () A user has modified the CIM HTTPS port number May also be shown as 4000004200000000 or 0x4000004200000000 Severity Info Serviceable...
  • Page 278 SNMP Trap ID CIM Information Prefix: IMM ID: 0069 User Response Information only; no action is required. • 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. () Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 279 A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0070 User Response Information only; no action is required. •...
  • Page 280 Information only; no action is required. • 4000004a-00000000 : SNMP [arg1] disabled by user [arg2] . () A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 281 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0074 User Response Information only; no action is required. • 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5], . () A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity...
  • Page 282 Information only; no action is required. • 4000004e-00000000 : Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. () A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 283 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0078 User Response Information only; no action is required. • 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=[arg4], Timezone=[arg5]. () A user configured the Date and Time settings May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity...
  • Page 284 • 40000052-00000000 : Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. () A user configured a Server Power action at a specific time May also be shown as 4000005200000000 or 0x4000005200000000 Severity Info Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 285 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0082 User Response Information only; no action is required. • 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. () A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info...
  • Page 286 • 40000056-00000000 : SMTP Server set by user [arg1] to [arg2]:[arg3]. () A user configured the SMTP server May also be shown as 4000005600000000 or 0x4000005600000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 287 SNMP Trap ID CIM Information Prefix: IMM ID: 0086 User Response Information only; no action is required. • 40000057-00000000 : Telnet [arg1] by user [arg2]. () A user enables or disables Telnet services May also be shown as 4000005700000000 or 0x4000005700000000 Severity Info Serviceable...
  • Page 288 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3]. () A user configured USB-LAN port forwarding May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 289 CIM Information Prefix: IMM ID: 0090 User Response Information only; no action is required. • 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2]. () A user enables or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info Serviceable...
  • Page 290 May also be shown as 4000005e00000000 or 0x4000005e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0094 User Response Information only; no action is required. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 291 • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. () A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0095 User Response Information only;...
  • Page 292 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0098 User Response Information only; no action is required. • 40000063-00000000 : Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 293 MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11]. () A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0099 User Response...
  • Page 294 SNMP Trap ID CIM Information Prefix: IMM ID: 0102 User Response Information only; no action is required. • 40000067-00000000 : User [arg1] role set to [arg2]. () A user account role assigned Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 295 May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0103 User Response Information only; no action is required. • 40000068-00000000 : User [arg1] custom privileges set: [arg2]. () User account priveleges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity...
  • Page 296 Information only; no action is required. • 4000006b-00000000 : SSH Client key imported for user [arg1] from [arg2]. () User imported an SSH Client key May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 297 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0107 User Response Information only; no action is required. • 4000006c-00000000 : SSH Client key removed from user [arg1]. () User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info...
  • Page 298 • 4000006f-00000000 : Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8]. () A user adds or updates an Alert Recipient May also be shown as 4000006f00000000 or 0x4000006f00000000 Severity Info Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 299 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0111 User Response Information only; no action is required. • 40000070-00000000 : SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . () A user enabled the SNMP Traps configuration May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info...
  • Page 300 • 40000073-00000000 : The maximum power cap value changed from [arg1] watts to [arg2] watts. () Maximum Power Cap value changed May also be shown as 4000007300000000 or 0x4000007300000000 Severity Info Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 301 none SNMP Trap ID CIM Information Prefix: IMM ID: 0115 User Response Information only; no action is required. • 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2] watts. () Soft Minimum Power Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info...
  • Page 302 • 40000077-00000000 : Power capping was activated by user [arg1]. () Power capping activated by user May also be shown as 4000007700000000 or 0x4000007700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 303 CIM Information Prefix: IMM ID: 0119 User Response Information only; no action is required. • 40000078-00000000 : Power capping was deactivated by user [arg1]. () Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Severity Info Serviceable Automatically notify support Alert Category...
  • Page 304 May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0123 User Response Information only; no action is required. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 305 • 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1]. () Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0124...
  • Page 306 Information only; no action is required. • 40000080-00000000 : Remote Control session started by user [arg1] in [arg2] mode. () Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 307 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0128 User Response Information only; no action is required. • 40000081-00000000 : PXE boot requested by user [arg1]. () PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable...
  • Page 308 IMM firmware to the same level on all nodes. () A mismatch of IMM firmware has been detected between nodes May also be shown as 4000008400000000 or 0x4000008400000000 Severity Error Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 309 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0132 User Response Attempt to flash the IMM firmware to the same level on all nodes. • 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes.
  • Page 310 This message is for the use case where a user restores a Management Controller configuration from a file and it completes. May also be shown as 4000008800000000 or 0x4000008800000000 Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 311 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0136 User Response Information only; no action is required. • 40000089-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to complete.. () This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete.
  • Page 312 • 80010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical) has asserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 313 May also be shown as 800100020701ffff or 0x800100020701ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0476 User Response Replace the system battery. • 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
  • Page 314 (Ambient Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107013701ffff or 0x800107013701ffff Severity Warning Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 315 Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 316 (PCI Riser 1 Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107013704ffff or 0x800107013704ffff Severity Warning Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 317 Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 318 (HDD Outlet Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107013707ffff or 0x800107013707ffff Severity Warning Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 319 Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 320 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109013702ffff or 0x800109013702ffff Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 321 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 322 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109013705ffff or 0x800109013705ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 323 SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 324 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109020701ffff or 0x800109020701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Voltage Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 325 SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response If the specified sensor is Planar 3.3V or Planar 5V, (Trained technician only) replace the system board. If the specified sensor is Planar 12V, complete the following steps until the problem is solved: 1.
  • Page 326 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b013702ffff or 0x80010b013702ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 327 Prefix: PLAT ID: 0498 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 328 May also be shown as 80010b013705ffff or 0x80010b013705ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 329 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. 2.
  • Page 330 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 80030012-2301ffff : Sensor [SensorElementName] has deasserted. (OS RealTime Mod) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 331 This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action;...
  • Page 332 SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response 1. Reflash primary code. 2. Disconnect power cord and reconnect. 3. (Trained techinician only)please replace system board if the problem still exist. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 333 • 80030112-0601ffff : Sensor [SensorElementName] has asserted. (SMM Mode) This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 800301120601ffff or 0x800301120601ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information...
  • Page 334 This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 8007010d0b01ffff or 0x8007010d0b01ffff Severity Warning Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 335 Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 336 Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response 1. Check the IBM support site for service bulletins or firmware updates that apply to this GPT error. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 337 2. Set the UEFI setting DISK GPT Recovery to Automatic. 3. Replace the corrupt disk. • 8007010f-2582ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (I/O Resources) This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal.
  • Page 338 (CPU 1 OverTemp) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702010301ffff or 0x800702010301ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 339 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 340 (PCI 2 Temp) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702011102ffff or 0x800702011102ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 341 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 342 • 80070201-2c01ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (Exlom Temp) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702012c01ffff or 0x800702012c01ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 343 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 344 • 80070202-1502ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (PDB Fault) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 345 May also be shown as 800702021502ffff or 0x800702021502ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Check the system-event log. 2. Check for an error LED on the system board. 3.
  • Page 346 • 8007020d-2b81ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (FDIMM Warranty) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007020d2b81ffff or 0x8007020d2b81ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 347 Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response None • 8007020f-2201ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (TXT ACM Module) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe.
  • Page 348 May also be shown as 800702142201ffff or 0x800702142201ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 349 1. Update the server firmware (see Recovering the server firmware). 2. If the problem persists, (trained technician only) replace the system board (see Removing the system board and Installing the system board). • 80070219-0701ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 350 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Check for a server firmware update. 2. Make sure that the installed microprocessors are compatible. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 351 3. Make sure the microprocessor 2 expansion board is installed correctly (see Installing the microprocessor 2 expansion board). 4. (Trained technician only) Replace microprocessor 5. (Trained technician only) Replace microprocessor 2 expansion board. • 80070228-2e01ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 352 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) CPU2 VR OverTemp : Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 353 • 80070301-1101ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. (PCI 1 Temp) This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable from less severe. May also be shown as 800703011101ffff or 0x800703011101ffff Severity Error Serviceable...
  • Page 354 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 355 • 80070301-1104ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. (PCI 4 Temp) This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable from less severe. May also be shown as 800703011104ffff or 0x800703011104ffff Severity Error Serviceable...
  • Page 356 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 357 • 8007030d-0b07ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. (RAID #7 Volume) This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable from less severe. May also be shown as 8007030d0b07ffff or 0x8007030d0b07ffff Severity Error Serviceable...
  • Page 358 This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable. May also be shown as 800706142201ffff or 0x800706142201ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 User Response Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 359 1. Update the server firmware (see Recovering the server firmware). 2. If the problem persists, (trained technician only) replace the system board (see Removing the system board and Installing the system board). • 8008010f-2101ffff : Device [LogicalDeviceElementName] has been added. (Phy Presence Jmp) This message is for the use case when an implementation has detected a Device was inserted.
  • Page 360 May also be shown as 800a040d2b81ffff or 0x800a040d2b81ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0548 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 361 • 800a060d-2b81ffff : Sensor [SensorElementName] has indicated a degraded state. (FDIMM Mode) This message is for the use case when an implementation has detected a Sensor transitioned to a degraded state. May also be shown as 800a060d2b81ffff or 0x800a060d2b81ffff Severity Info Serviceable Automatically notify support...
  • Page 362 This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b050c2581ffff or 0x800b050c2581ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 363 SNMP Trap ID CIM Information Prefix: PLAT ID: 0810 User Response 1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the failures. 2. Re-enable mirroring in the Setup utility. • 806f0007-0301ffff : [ProcessorElementName] has Failed with IERR. (CPU 1) This message is for the use case when an implementation has detected a Processor Failed - IERR Condition.
  • Page 364 This message is for the use case when an implementation has detected a Power Unit that has been Disabled. May also be shown as 806f00091301ffff or 0x806f00091301ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 365 System - Power Off SNMP Trap ID CIM Information Prefix: PLAT ID: 0106 User Response No action; information only. • 806f000d-0401ffff : The Drive [StorageVolumeElementName] has been added. (Comput HDD0 Pres) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0401ffff or 0x806f000d0401ffff Severity Info...
  • Page 366 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0404ffff or 0x806f000d0404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 367 Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0405ffff : The Drive [StorageVolumeElementName] has been added. (Comput HDD6 Pres) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0405ffff or 0x806f000d0405ffff Severity Info Serviceable...
  • Page 368 May also be shown as 806f000d0408ffff or 0x806f000d0408ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 369 • 806f000d-0409ffff : The Drive [StorageVolumeElementName] has been added. (1U Stg HDD2 Pres) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0409ffff or 0x806f000d0409ffff Severity Info Serviceable Automatically notify support Alert Category...
  • Page 370 • 806f000d-040dffff : The Drive [StorageVolumeElementName] has been added. (1U Stg HDD6 Pres) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040dffff or 0x806f000d040dffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 371 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-040effff : The Drive [StorageVolumeElementName] has been added. (1U Stg HDD7 Pres) This message is for the use case when an implementation has detected a Drive has been Added.
  • Page 372 • 806f000d-0412ffff : The Drive [StorageVolumeElementName] has been added. (SDHV Drive 3) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0412ffff or 0x806f000d0412ffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 373 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0413ffff : The Drive [StorageVolumeElementName] has been added. (SDHV Drive 4) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0413ffff or 0x806f000d0413ffff Severity Info...
  • Page 374 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0416ffff or 0x806f000d0416ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 375 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0417ffff : The Drive [StorageVolumeElementName] has been added. (SDHV Drive 8) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0417ffff or 0x806f000d0417ffff Severity Info...
  • Page 376 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041affff or 0x806f000d041affff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 377 Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-041bffff : The Drive [StorageVolumeElementName] has been added. (SDHV Drive 12) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041bffff or 0x806f000d041bffff Severity Info Serviceable...
  • Page 378 May also be shown as 806f000d041effff or 0x806f000d041effff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 379 • 806f000d-041fffff : The Drive [StorageVolumeElementName] has been added. (SDHV Drive 16) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041fffff or 0x806f000d041fffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive...
  • Page 380 Unrecoverable boot device failure has occurred. May also be shown as 806f000f220103ff or 0x806f000f220103ff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0770 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 381 User Response This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status : •...
  • Page 382 806f000f-22010bff : Firmware BIOS (ROM) corruption was detected on system [ComputerSystemElementName] during POST. (ABR Status) Firmware BIOS (ROM) corruption was detected on the system during POST. May also be shown as 806f000f22010bff or 0x806f000f22010bff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 383 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0850 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Recover the server firmware from the backup page: a.Restart the server. b.At the prompt, press F3 to recover the firmware.
  • Page 384 This message is for the use case when an implementation has detected a Front Panel NMI / Diagnostic Interrupt. May also be shown as 806f00131701ffff or 0x806f00131701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0222 User Response Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 385 If the NMI button has not been pressed, complete the following steps: 1. Make sure that the NMI button is not pressed. 2. Replace the operator information panel cable. 3. Replace the operator information panel. • 806f001e-2201ffff : No bootable media available for system [ComputerSystemElementName]. (No Boot Device) This message is for the use case when an implementation has detected a System with No Bootable Media.
  • Page 386 4. Replace the affected adapters. 5. Replace the riser card. 6. (Trained service technicians only) Replace the system board. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 387 One of PCI Error : • 806f0021-2c01ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (Exlom Fault) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212c01ffff or 0x806f00212c01ffff Severity Error Serviceable...
  • Page 388 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 389 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 390 This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00213005ffff or 0x806f00213005ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 391 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 392 User Response 1. Turn off the server and disconnect the power cords. Reconnect the power cords and restart the server. 2. If the problem remains, (trained technician only) replace the system board. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 393 • 806f0107-0301ffff : An Over-Temperature Condition has been detected on [ProcessorElementName]. (CPU 1) This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor. May also be shown as 806f01070301ffff or 0x806f01070301ffff Severity Error Serviceable Automatically notify support...
  • Page 394 • 806f0109-1301ffff : [PowerSupplyElementName] has been Power Cycled. (Host Power) This message is for the use case when an implementation has detected a Power Unit that has been power cycled. May also be shown as 806f01091301ffff or 0x806f01091301ffff Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 395 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0108 User Response No action; information only. • 806f010c-2001ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2001ffff or 0x806f010c2001ffff Severity Error...
  • Page 396 8. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source and restart the server. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 397 9. (Trained Service technician only) Replace the affected microprocessor. • 806f010c-2003ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2003ffff or 0x806f010c2003ffff Severity Error Serviceable...
  • Page 398 806f010c-2005ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2005ffff or 0x806f010c2005ffff Severity Error Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 399 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
  • Page 400 Prefix: PLAT ID: 0138 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 401 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 402 6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 7. (Trained technician only) Replace the affected microprocessor. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 403 8. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source and restart the server. 9. (Trained Service technician only) Replace the affected microprocessor. •...
  • Page 404 806f010c-200cffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c200cffff or 0x806f010c200cffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 405 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
  • Page 406 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c200effff or 0x806f010c200effff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 407 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  • Page 408 4. If the problem follows the DIMM, replace the failing DIMM. 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 409 6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 7. (Trained technician only) Replace the affected microprocessor. 8. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source and restart the server.
  • Page 410 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0402ffff or 0x806f010d0402ffff Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 411 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 412 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0405ffff or 0x806f010d0405ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 413 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
  • Page 414 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 415 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
  • Page 416 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 417 • 806f010d-040cffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (1U Storage HDD5) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040cffff or 0x806f010d040cffff Severity Error Serviceable...
  • Page 418 • 806f010d-0410ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (SDHV Drive 1) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0410ffff or 0x806f010d0410ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 419 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 420 (SDHV Drive 4) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0413ffff or 0x806f010d0413ffff Severity Error Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 421 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 422 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0416ffff or 0x806f010d0416ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 423 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
  • Page 424 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 425 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
  • Page 426 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 427 • 806f010d-041dffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (SDHV Drive 14) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d041dffff or 0x806f010d041dffff Severity Error Serviceable...
  • Page 428 • 806f010d-2b81ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (FDIMM Stat) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d2b81ffff or 0x806f010d2b81ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 429 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 430 This message is for the use case when an implementation has detected a Bus Timeout. May also be shown as 806f01130302ffff or 0x806f01130302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 431 SNMP Trap ID CIM Information Prefix: PLAT ID: 0224 User Response 1. (Trained technician only)Reseat the microprocessor, and then restart the server. 2. (Trained technician only)Replace microprocessor n. (n = microprocessor number) • 806f0123-2101ffff : Reboot of system [ComputerSystemElementName] initiated by [WatchdogElementName].
  • Page 432 This message is for the use case when an implementation has detected a Managed Element is Absent. May also be shown as 806f01251f01ffff or 0x806f01251f01ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 433 CIM Information Prefix: PLAT ID: 0392 User Response Please ensure the PCI riser 1 has been installed correctly. • 806f0125-2c01ffff : [ManagedElementName] detected as absent. (Exlom Card) This message is for the use case when an implementation has detected a Managed Element is Absent. May also be shown as 806f01252c01ffff or 0x806f01252c01ffff Severity Info...
  • Page 434 2. Run the DSA program. 3. Reseat the adapter. 4. Replace the adapter. 5. (Trained technician only) Replace microprocessor n. (n = microprocessor number) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 435 6. (Trained technician only) Replace the system board. • 806f0207-2584ffff : [ProcessorElementName] has Failed with FRB1/BIST condition. (All CPUs) This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST condition. May also be shown as 806f02072584ffff or 0x806f02072584ffff Severity Error Serviceable...
  • Page 436 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 437 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) •...
  • Page 438 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 439 • 806f020d-0406ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Computer HDD7) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0406ffff or 0x806f020d0406ffff Severity Warning Serviceable Automatically notify support Alert Category...
  • Page 440 806f020d-0409ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (1U Storage HDD2) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0409ffff or 0x806f020d0409ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 441 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 442 [ComputerSystemElementName]. (1U Storage HDD5) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d040cffff or 0x806f020d040cffff Severity Warning Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 443 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 444 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0410ffff or 0x806f020d0410ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 445 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
  • Page 446 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 447 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
  • Page 448 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 449 • 806f020d-0417ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (SDHV Drive 8) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0417ffff or 0x806f020d0417ffff Severity Warning Serviceable Automatically notify support...
  • Page 450 806f020d-041affff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (SDHV Drive 11) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d041affff or 0x806f020d041affff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 451 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 452 [ComputerSystemElementName]. (SDHV Drive 14) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d041dffff or 0x806f020d041dffff Severity Warning Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 453 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
  • Page 454 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d2b81ffff or 0x806f020d2b81ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 455 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
  • Page 456 This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2002ffff or 0x806f030c2002ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 457 Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  • Page 458 7. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 8. (Trained technician only) Replace the affected microprocessor. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 459 • 806f030c-2005ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2005ffff or 0x806f030c2005ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID...
  • Page 460 This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2007ffff or 0x806f030c2007ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 461 Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2.
  • Page 462 7. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 8. (Trained technician only) Replace the affected microprocessor. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 463 • 806f030c-200affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c200affff or 0x806f030c200affff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID...
  • Page 464 This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c200cffff or 0x806f030c200cffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 465 Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2.
  • Page 466 7. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 8. (Trained technician only) Replace the affected microprocessor. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 467 • 806f030c-200fffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c200fffff or 0x806f030c200fffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID...
  • Page 468 This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2581ffff or 0x806f030c2581ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 469 Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2.
  • Page 470 • 806f030d-0404ffff : Hot Spare enabled for [ComputerSystemElementName]. (Computer HDD5) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0404ffff or 0x806f030d0404ffff Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 471 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0405ffff : Hot Spare enabled for [ComputerSystemElementName]. (Computer HDD6) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0405ffff or 0x806f030d0405ffff Severity Info...
  • Page 472 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0408ffff or 0x806f030d0408ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 473 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0409ffff : Hot Spare enabled for [ComputerSystemElementName]. (1U Storage HDD2) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0409ffff or 0x806f030d0409ffff Severity Info...
  • Page 474 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040cffff or 0x806f030d040cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 475 CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-040dffff : Hot Spare enabled for [ComputerSystemElementName]. (1U Storage HDD6) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040dffff or 0x806f030d040dffff Severity Info...
  • Page 476 This message is for the use case when an implementation has detected a System went into Standby mode. May also be shown as 806f03221301ffff or 0x806f03221301ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 477 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0360 User Response No action; information only. • 806f0323-2101ffff : Power cycle of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. (IPMI Watchdog) This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred.
  • Page 478 If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). • 806f040c-2003ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 3) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 479 This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2003ffff or 0x806f040c2003ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1.
  • Page 480 806f040c-2006ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2006ffff or 0x806f040c2006ffff Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 481 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
  • Page 482 [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2009ffff or 0x806f040c2009ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 483 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
  • Page 484 This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c200cffff or 0x806f040c200cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 485 CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server. 3.
  • Page 486 May also be shown as 806f040c200fffff or 0x806f040c200fffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 487 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server. 3. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event.
  • Page 488 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 4. Remove both adapters. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 489 5. Replace the PCIe adapters. 6. Replace the riser card. • 806f0507-0301ffff : [ProcessorElementName] has a Configuration Mismatch. (CPU 1) This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred. May also be shown as 806f05070301ffff or 0x806f05070301ffff Severity Error Serviceable...
  • Page 490 (HSC Status) This message is for the use case when an implementation has detected a Power Supply that has input out of range. May also be shown as 806f05081501ffff or 0x806f05081501ffff Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 491 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0098 User Response No action; information only. • 806f050c-2001ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached.
  • Page 492 6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 7. (Trained technician only) Replace the affected microprocessor. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 493 8. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source and restart the server. 9. (Trained Service technician only) Replace the affected microprocessor. •...
  • Page 494 806f050c-2005ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 495 May also be shown as 806f050c2005ffff or 0x806f050c2005ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source;...
  • Page 496 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2007ffff or 0x806f050c2007ffff Severity Warning Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 497 Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
  • Page 498 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 499 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 4. If the problem follows the DIMM, replace the failing DIMM. 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector.
  • Page 500 8. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source and restart the server. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 501 9. (Trained Service technician only) Replace the affected microprocessor. • 806f050c-200cffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached.
  • Page 502 Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c200effff or 0x806f050c200effff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 503 Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
  • Page 504 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2010ffff or 0x806f050c2010ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 505 CIM Information Prefix: PLAT ID: 0144 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2.
  • Page 506 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 507 • 806f050d-0402ffff : Array [ComputerSystemElementName] is in critical condition. (Computer HDD1) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0402ffff or 0x806f050d0402ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
  • Page 508 • 806f050d-0405ffff : Array [ComputerSystemElementName] is in critical condition. (Computer HDD6) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0405ffff or 0x806f050d0405ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 509 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
  • Page 510 806f050d-0408ffff : Array [ComputerSystemElementName] is in critical condition. (1U Storage HDD1) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0408ffff or 0x806f050d0408ffff Severity Error Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 511 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
  • Page 512 806f050d-040bffff : Array [ComputerSystemElementName] is in critical condition. (1U Storage HDD4) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040bffff or 0x806f050d040bffff Severity Error Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 513 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
  • Page 514 HDD7) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040effff or 0x806f050d040effff Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 515 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
  • Page 516 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0412ffff or 0x806f050d0412ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 517 Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5.
  • Page 518 Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 519 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-0416ffff : Array [ComputerSystemElementName] is in critical condition. (SDHV Drive 7) This message is for the use case when an implementation has detected that an Array is Critical.
  • Page 520 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 521 • 806f050d-0419ffff : Array [ComputerSystemElementName] is in critical condition. (SDHV Drive 10) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0419ffff or 0x806f050d0419ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive...
  • Page 522 • 806f050d-041cffff : Array [ComputerSystemElementName] is in critical condition. (SDHV Drive 13) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d041cffff or 0x806f050d041cffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 523 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
  • Page 524 • 806f050d-041fffff : Array [ComputerSystemElementName] is in critical condition. (SDHV Drive 16) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d041fffff or 0x806f050d041fffff Severity Error Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 525 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
  • Page 526 • 806f0607-0301ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. (CPU 1) This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted. May also be shown as 806f06070301ffff or 0x806f06070301ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 527 Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0816 User Response 1. Update the latest level of system firmware and device drivers are installed for all adapters and standard devices, such as UEFI, IMM Ethernet,and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates.
  • Page 528 3. Reseat the adapter. 4. Replace the adapter. 5. (Trained technician only) Replace microprocessor n. (n = microprocessor number) 6. (Trained technician only) Replace the system board. One of the CPUs : Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 529 • 806f060d-0401ffff : Array [ComputerSystemElementName] has failed. (Computer HDD0) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0401ffff or 0x806f060d0401ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
  • Page 530 • 806f060d-0404ffff : Array [ComputerSystemElementName] has failed. (Computer HDD5) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0404ffff or 0x806f060d0404ffff Severity Error Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 531 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
  • Page 532 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0407ffff or 0x806f060d0407ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 533 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
  • Page 534 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 535 • 806f060d-040bffff : Array [ComputerSystemElementName] has failed. (1U Storage HDD4) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040bffff or 0x806f060d040bffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
  • Page 536 • 806f060d-040effff : Array [ComputerSystemElementName] has failed. (1U Storage HDD7) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040effff or 0x806f060d040effff Severity Error Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 537 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
  • Page 538 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0412ffff or 0x806f060d0412ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 539 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
  • Page 540 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 541 • 806f060d-0416ffff : Array [ComputerSystemElementName] has failed. (SDHV Drive 7) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0416ffff or 0x806f060d0416ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
  • Page 542 • 806f060d-0419ffff : Array [ComputerSystemElementName] has failed. (SDHV Drive 10) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0419ffff or 0x806f060d0419ffff Severity Error Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 543 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
  • Page 544 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d041cffff or 0x806f060d041cffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 545 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
  • Page 546 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 547 • 806f070c-2001ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2001ffff or 0x806f070c2001ffff Severity Error Serviceable...
  • Page 548 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2004ffff or 0x806f070c2004ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 549 CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070c-2005ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
  • Page 550 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2008ffff or 0x806f070c2008ffff Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 551 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070c-2009ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 552 [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c200cffff or 0x806f070c200cffff Severity Error Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 553 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070c-200dffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 554 • 806f070c-2010ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 555 May also be shown as 806f070c2010ffff or 0x806f070c2010ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication.
  • Page 556 May also be shown as 806f070d0402ffff or 0x806f070d0402ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 557 • 806f070d-0403ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Computer HDD4) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0403ffff or 0x806f070d0403ffff Severity Info Serviceable...
  • Page 558 May also be shown as 806f070d0406ffff or 0x806f070d0406ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 559 • 806f070d-0407ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (1U Storage HDD0) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0407ffff or 0x806f070d0407ffff Severity Info Serviceable...
  • Page 560 May also be shown as 806f070d040affff or 0x806f070d040affff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 561 • 806f070d-040bffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (1U Storage HDD4) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040bffff or 0x806f070d040bffff Severity Info Serviceable...
  • Page 562 May also be shown as 806f070d040effff or 0x806f070d040effff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 563 • 806f070d-0410ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (SDHV Drive 1) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0410ffff or 0x806f070d0410ffff Severity Info Serviceable...
  • Page 564 May also be shown as 806f070d0413ffff or 0x806f070d0413ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 565 • 806f070d-0414ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (SDHV Drive 5) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0414ffff or 0x806f070d0414ffff Severity Info Serviceable...
  • Page 566 May also be shown as 806f070d0417ffff or 0x806f070d0417ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 567 • 806f070d-0418ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (SDHV Drive 9) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0418ffff or 0x806f070d0418ffff Severity Info Serviceable...
  • Page 568 May also be shown as 806f070d041bffff or 0x806f070d041bffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 569 • 806f070d-041cffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (SDHV Drive 13) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d041cffff or 0x806f070d041cffff Severity Info Serviceable...
  • Page 570 May also be shown as 806f070d041fffff or 0x806f070d041fffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 571 • 806f072b-2101ffff : A successful software or firmware change was detected on system [ComputerSystemElementName]. (IMM Promotion) This message is for the use case when an implementation has detected a Successful Software or Firmware Change. May also be shown as 806f072b2101ffff or 0x806f072b2101ffff Severity Info Serviceable...
  • Page 572 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0061 User Response No action; information only. • 806f0807-2584ffff : [ProcessorElementName] has been Disabled. (All CPUs) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 573 This message is for the use case when an implementation has detected a Processor has been Disabled. May also be shown as 806f08072584ffff or 0x806f08072584ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0061 User Response No action;...
  • Page 574 806f0813-2584ffff : A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (CPUs) This message is for the use case when an implementation has detected a Bus Uncorrectable Error. May also be shown as 806f08132584ffff or 0x806f08132584ffff Severity Error Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 575 Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. 2. (Trained technician only) Remove the failing microprocessor from the system board (see Removing a microprocessor and heat sink). 3.
  • Page 576 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2002ffff or 0x806f090c2002ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 577 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2003ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 3) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2003ffff or 0x806f090c2003ffff Severity Warning...
  • Page 578 Throttled. (DIMM 6) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2006ffff or 0x806f090c2006ffff Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 579 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2007ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
  • Page 580 806f090c-200affff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 10) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200affff or 0x806f090c200affff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 581 Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-200bffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
  • Page 582 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200dffff or 0x806f090c200dffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 583 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-200effff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 14) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200effff or 0x806f090c200effff Severity Warning...
  • Page 584 This message is for the use case when an implementation has detected a Processor is running in the Degraded state. May also be shown as 806f0a070301ffff or 0x806f0a070301ffff Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 585 Alert Category Warning - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0038 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 586 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 587 SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 588 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2005ffff or 0x806f0a0c2005ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 589 CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  • Page 590 Memory that has been Detected. May also be shown as 806f0a0c2008ffff or 0x806f0a0c2008ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 591 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
  • Page 592 Memory that has been Detected. May also be shown as 806f0a0c200bffff or 0x806f0a0c200bffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 593 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
  • Page 594 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 595 2. Make sure that ambient temperature is within the specifications. 3. If a fan has failed, complete the action for a fan failure. 4. Replace DIMM n. (n = DIMM number) • 806f0a0c-200fffff : An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 596 SNMP Trap ID CIM Information Prefix: PLAT ID: 0244 User Response 1. (Trained technician only)Reseat the microprocessor, and then restart the server. 2. (Trained technician only)Replace microprocessor n. (n = microprocessor number) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 597 • 806f0a13-0302ffff : A Fatal Bus Error has occurred on system [ComputerSystemElementName]. (CPU 2 PECI) This message is for the use case when an implementation has detected a Bus Fatal Error. May also be shown as 806f0a130302ffff or 0x806f0a130302ffff Severity Error Serviceable Automatically notify support...
  • Page 598 May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 599 User Response No action; information only. • 81010701-3701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107013701ffff or 0x810107013701ffff Severity Info...
  • Page 600 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107013704ffff or 0x810107013704ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 601 CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. • 81010701-3705ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (PCI Riser 2 Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
  • Page 602 This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109012d01ffff or 0x810109012d01ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 603 SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010901-3701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
  • Page 604 This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109013704ffff or 0x810109013704ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 605 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010901-3705ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (PCI Riser 2 Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
  • Page 606 (SysBrd 12V) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109020701ffff or 0x810109020701ffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 607 Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. SysBrd 3.3V : SysBrd 5V : • 81010b01-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (PCH Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted.
  • Page 608 (HDD Inlet Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b013703ffff or 0x81010b013703ffff Severity Info Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 609 Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. • 81010b01-3704ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (PCI Riser 1 Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted.
  • Page 610 (HDD Outlet Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b013707ffff or 0x81010b013707ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 611 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. • 81030006-2101ffff : Sensor [SensorElementName] has asserted. (Sig Verify Fail) This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 810300062101ffff or 0x810300062101ffff Severity Info...
  • Page 612 • 8103010d-2b81ffff : Sensor [SensorElementName] has deasserted. (FDIMM Config) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 8103010d2b81ffff or 0x8103010d2b81ffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 613 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 81030112-0601ffff : Sensor [SensorElementName] has deasserted. (SMM Mode) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 810301120601ffff or 0x810301120601ffff Severity Info...
  • Page 614 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010d0b01ffff or 0x8107010d0b01ffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 615 Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. • 8107010d-0b07ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (RAID #7 Volume) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
  • Page 616 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010f2582ffff or 0x8107010f2582ffff Severity Info Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 617 Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. • 81070128-2e01ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (ME Recovery) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
  • Page 618 (PCI 1 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702011101ffff or 0x810702011101ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 619 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070201-1102ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PCI 2 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 620 81070201-2c01ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (Exlom Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702012c01ffff or 0x810702012c01ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 621 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Vol Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 622 (RAID #1 Volume) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107020d0b01ffff or 0x8107020d0b01ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 623 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 8107020d-0b07ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (RAID #7 Volume) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 624 8107020f-2582ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (I/O Resources) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107020f2582ffff or 0x8107020f2582ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 625 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070214-2201ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (TPM Lock) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 626 (CPU 2 QPILinkErr) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107021b0302ffff or 0x8107021b0302ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 627 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070228-2e01ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (ME Error) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 628 (PCI 1 Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703011101ffff or 0x810703011101ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 629 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 81070301-1102ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (PCI 2 Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted.
  • Page 630 (Exlom Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703012c01ffff or 0x810703012c01ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 631 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 8107030d-0b01ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (RAID #1 Volume) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted.
  • Page 632 No action; information only. • 810b010c-2581ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when Redundacy Lost has deasserted. May also be shown as 810b010c2581ffff or 0x810b010c2581ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 633 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0803 User Response No action; information only. • 810b030c-2581ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources.
  • Page 634 • 816f0007-0302ffff : [ProcessorElementName] has Recovered from IERR. (CPU 2) This message is for the use case when an implementation has detected a Processor Recovered - IERR Condition. May also be shown as 816f00070302ffff or 0x816f00070302ffff Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 635 Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0043 User Response No action; information only. • 816f0009-1301ffff : [PowerSupplyElementName] has been turned on. (Host Power) This message is for the use case when an implementation has detected a Power Unit that has been Enabled.
  • Page 636 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 637 4. Replace the hard disk drive. • 816f000d-0403ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Comput HDD4 Pres) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0403ffff or 0x816f000d0403ffff Severity Error Serviceable...
  • Page 638 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. 4. Replace the hard disk drive. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 639 • 816f000d-0406ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Comput HDD7 Pres) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0406ffff or 0x816f000d0406ffff Severity Error Serviceable...
  • Page 640 816f000d-0409ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (1U Stg HDD2 Pres) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0409ffff or 0x816f000d0409ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 641 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
  • Page 642 [PhysicalPackageElementName]. (1U Stg HDD5 Pres) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040cffff or 0x816f000d040cffff Severity Error Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 643 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
  • Page 644 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0410ffff or 0x816f000d0410ffff Severity Error Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 645 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level.
  • Page 646 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0413ffff or 0x816f000d0413ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 647 CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level.
  • Page 648 May also be shown as 816f000d0416ffff or 0x816f000d0416ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 649 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. 4.
  • Page 650 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 651 4. Replace the hard disk drive. • 816f000d-041affff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (SDHV Drive 11) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d041affff or 0x816f000d041affff Severity Error Serviceable...
  • Page 652 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. 4. Replace the hard disk drive. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 653 • 816f000d-041dffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (SDHV Drive 14) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d041dffff or 0x816f000d041dffff Severity Error Serviceable...
  • Page 654 816f000f-2201ffff : The System [ComputerSystemElementName] has detected a POST Error deassertion. (ABR Status) This message is for the use case when an implementation has detected that Post Error has deasserted. May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 655 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0185 User Response No action; information only. Firmware Error : Sys Boot Status : • 816f0013-1701ffff : System [ComputerSystemElementName] has recovered from a diagnostic interrupt.
  • Page 656 SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. One of PCI Error : • 816f0021-2c01ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (Exlom Fault) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 657 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00212c01ffff or 0x816f00212c01ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331...
  • Page 658 May also be shown as 816f00213003ffff or 0x816f00213003ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 659 • 816f0021-3004ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (PCI 4) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00213004ffff or 0x816f00213004ffff Severity Info Serviceable...
  • Page 660 May also be shown as 816f00282101ffff or 0x816f00282101ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0399 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 661 • 816f0107-0301ffff : An Over-Temperature Condition has been removed on [ProcessorElementName]. (CPU 1) This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. May also be shown as 816f01070301ffff or 0x816f01070301ffff Severity Info Serviceable...
  • Page 662 May also be shown as 816f010c2001ffff or 0x816f010c2001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 663 • 816f010c-2002ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2002ffff or 0x816f010c2002ffff Severity Info Serviceable Automatically notify support...
  • Page 664 May also be shown as 816f010c2005ffff or 0x816f010c2005ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 665 • 816f010c-2006ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2006ffff or 0x816f010c2006ffff Severity Info Serviceable Automatically notify support...
  • Page 666 May also be shown as 816f010c2009ffff or 0x816f010c2009ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 667 • 816f010c-200affff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200affff or 0x816f010c200affff Severity Info Serviceable Automatically notify support...
  • Page 668 May also be shown as 816f010c200dffff or 0x816f010c200dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 669 • 816f010c-200effff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200effff or 0x816f010c200effff Severity Info Serviceable Automatically notify support...
  • Page 670 May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. One of the DIMMs : Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 671 • 816f010d-0401ffff : The Drive [StorageVolumeElementName] has been enabled. (Computer HDD0) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0401ffff or 0x816f010d0401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
  • Page 672 • 816f010d-0405ffff : The Drive [StorageVolumeElementName] has been enabled. (Computer HDD6) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0405ffff or 0x816f010d0405ffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 673 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0406ffff : The Drive [StorageVolumeElementName] has been enabled. (Computer HDD7) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity Info...
  • Page 674 • 816f010d-0409ffff : The Drive [StorageVolumeElementName] has been enabled. (1U Storage HDD2) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0409ffff or 0x816f010d0409ffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 675 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-040affff : The Drive [StorageVolumeElementName] has been enabled. (1U Storage HDD3) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040affff or 0x816f010d040affff Severity Info...
  • Page 676 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040dffff or 0x816f010d040dffff Severity Info Serviceable Automatically notify support Alert Category Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 677 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-040effff : The Drive [StorageVolumeElementName] has been enabled. (1U Storage HDD7) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040effff or 0x816f010d040effff Severity Info...
  • Page 678 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0412ffff or 0x816f010d0412ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 679 Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0413ffff : The Drive [StorageVolumeElementName] has been enabled. (SDHV Drive 4) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0413ffff or 0x816f010d0413ffff Severity Info Serviceable...
  • Page 680 May also be shown as 816f010d0416ffff or 0x816f010d0416ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 681 • 816f010d-0417ffff : The Drive [StorageVolumeElementName] has been enabled. (SDHV Drive 8) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0417ffff or 0x816f010d0417ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
  • Page 682 • 816f010d-041bffff : The Drive [StorageVolumeElementName] has been enabled. (SDHV Drive 12) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041bffff or 0x816f010d041bffff Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 683 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-041cffff : The Drive [StorageVolumeElementName] has been enabled. (SDHV Drive 13) This message is for the use case when an implementation has detected a Drive was Enabled.
  • Page 684 • 816f010d-041fffff : The Drive [StorageVolumeElementName] has been enabled. (SDHV Drive 16) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041fffff or 0x816f010d041fffff Severity Info Serviceable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 685 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-2b81ffff : The Drive [StorageVolumeElementName] has been enabled. (FDIMM Stat) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d2b81ffff or 0x816f010d2b81ffff Severity Info...
  • Page 686 • 816f0113-0302ffff : System [ComputerSystemElementName] has recovered from a bus timeout. (CPU 2 PECI) This message is for the use case when an implemenation has detected that a system has recovered from a Bus Timeout. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 687 May also be shown as 816f01130302ffff or 0x816f01130302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0225 User Response 1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink).
  • Page 688 May also be shown as 816f01251f01ffff or 0x816f01251f01ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0390 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 689 • 816f0125-2c01ffff : [ManagedElementName] detected as present. (Exlom Card) This message is for the use case when an implementation has detected a Managed Element is now Present. May also be shown as 816f01252c01ffff or 0x816f01252c01ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
  • Page 690 CIM Information Prefix: PLAT ID: 0045 User Response No action; information only. One of the CPUs : • 816f020d-0401ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Computer HDD0) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 691 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response...
  • Page 692 May also be shown as 816f020d0404ffff or 0x816f020d0404ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 693 • 816f020d-0405ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Computer HDD6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Info Serviceable...
  • Page 694 May also be shown as 816f020d0408ffff or 0x816f020d0408ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 695 • 816f020d-0409ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (1U Storage HDD2) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0409ffff or 0x816f020d0409ffff Severity Info Serviceable...
  • Page 696 May also be shown as 816f020d040cffff or 0x816f020d040cffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 697 • 816f020d-040dffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (1U Storage HDD6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d040dffff or 0x816f020d040dffff Severity Info Serviceable...
  • Page 698 May also be shown as 816f020d0411ffff or 0x816f020d0411ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 699 • 816f020d-0412ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (SDHV Drive 3) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0412ffff or 0x816f020d0412ffff Severity Info Serviceable...
  • Page 700 May also be shown as 816f020d0415ffff or 0x816f020d0415ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 701 • 816f020d-0416ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (SDHV Drive 7) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0416ffff or 0x816f020d0416ffff Severity Info Serviceable...
  • Page 702 May also be shown as 816f020d0419ffff or 0x816f020d0419ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 703 • 816f020d-041affff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (SDHV Drive 11) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d041affff or 0x816f020d041affff Severity Info Serviceable...
  • Page 704 May also be shown as 816f020d041dffff or 0x816f020d041dffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 705 • 816f020d-041effff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (SDHV Drive 15) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d041effff or 0x816f020d041effff Severity Info Serviceable...
  • Page 706 May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 707 • 816f030c-2002ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 2) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info Serviceable Automatically notify support Alert Category...
  • Page 708 May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 709 • 816f030c-2006ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 6) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2006ffff or 0x816f030c2006ffff Severity Info Serviceable Automatically notify support Alert Category...
  • Page 710 May also be shown as 816f030c2009ffff or 0x816f030c2009ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 711 • 816f030c-200affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 10) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200affff or 0x816f030c200affff Severity Info Serviceable Automatically notify support Alert Category...
  • Page 712 May also be shown as 816f030c200dffff or 0x816f030c200dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 713 • 816f030c-200effff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 14) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200effff or 0x816f030c200effff Severity Info Serviceable Automatically notify support Alert Category...
  • Page 714 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. One of the DIMMs : • 816f030d-0401ffff : Hot spare disabled for [ComputerSystemElementName]. (Computer HDD0) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 715 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0401ffff or 0x816f030d0401ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response...
  • Page 716 • 816f030d-0405ffff : Hot spare disabled for [ComputerSystemElementName]. (Computer HDD6) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0405ffff or 0x816f030d0405ffff Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 717 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0406ffff : Hot spare disabled for [ComputerSystemElementName]. (Computer HDD7) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0406ffff or 0x816f030d0406ffff Severity Info...
  • Page 718 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0409ffff or 0x816f030d0409ffff Severity Info Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 719 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-040affff : Hot spare disabled for [ComputerSystemElementName]. (1U Storage HDD3) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040affff or 0x816f030d040affff Severity Info...
  • Page 720 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040dffff or 0x816f030d040dffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 721 CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-040effff : Hot spare disabled for [ComputerSystemElementName]. (1U Storage HDD7) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040effff or 0x816f030d040effff Severity Info...
  • Page 722 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2002ffff or 0x816f040c2002ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 723 Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2003ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2003ffff or 0x816f040c2003ffff Severity Info Serviceable...
  • Page 724 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2006ffff or 0x816f040c2006ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 725 No action; information only. • 816f040c-2007ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2007ffff or 0x816f040c2007ffff Severity Info Serviceable Automatically notify support...
  • Page 726 May also be shown as 816f040c200affff or 0x816f040c200affff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 727 • 816f040c-200bffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200bffff or 0x816f040c200bffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
  • Page 728 May also be shown as 816f040c200effff or 0x816f040c200effff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 729 • 816f040c-200fffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200fffff or 0x816f040c200fffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
  • Page 730 May also be shown as 816f04132582ffff or 0x816f04132582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0233 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 731 • 816f0507-0301ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch. (CPU 1) This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch. May also be shown as 816f05070301ffff or 0x816f05070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU...
  • Page 732 May also be shown as 816f05081501ffff or 0x816f05081501ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0099 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 733 • 816f050c-2001ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2001ffff or 0x816f050c2001ffff Severity Info Serviceable...
  • Page 734 May also be shown as 816f050c2004ffff or 0x816f050c2004ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 735 • 816f050c-2005ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2005ffff or 0x816f050c2005ffff Severity Info Serviceable...
  • Page 736 May also be shown as 816f050c2008ffff or 0x816f050c2008ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 737 • 816f050c-2009ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2009ffff or 0x816f050c2009ffff Severity Info Serviceable...
  • Page 738 May also be shown as 816f050c200cffff or 0x816f050c200cffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 739 • 816f050c-200dffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200dffff or 0x816f050c200dffff Severity Info Serviceable...
  • Page 740 May also be shown as 816f050c2010ffff or 0x816f050c2010ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 741 • 816f050c-2581ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2581ffff or 0x816f050c2581ffff Severity Info Serviceable...
  • Page 742 May also be shown as 816f050d0403ffff or 0x816f050d0403ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 743 • 816f050d-0404ffff : Critical Array [ComputerSystemElementName] has deasserted. (Computer HDD5) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0404ffff or 0x816f050d0404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
  • Page 744 May also be shown as 816f050d0407ffff or 0x816f050d0407ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 745 • 816f050d-0408ffff : Critical Array [ComputerSystemElementName] has deasserted. (1U Storage HDD1) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0408ffff or 0x816f050d0408ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive...
  • Page 746 May also be shown as 816f050d040bffff or 0x816f050d040bffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 747 • 816f050d-040cffff : Critical Array [ComputerSystemElementName] has deasserted. (1U Storage HDD5) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d040cffff or 0x816f050d040cffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive...
  • Page 748 May also be shown as 816f050d0410ffff or 0x816f050d0410ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 749 • 816f050d-0411ffff : Critical Array [ComputerSystemElementName] has deasserted. (SDHV Drive 2) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0411ffff or 0x816f050d0411ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive...
  • Page 750 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0415ffff : Critical Array [ComputerSystemElementName] has deasserted. (SDHV Drive 6) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 751 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0415ffff or 0x816f050d0415ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
  • Page 752 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0419ffff : Critical Array [ComputerSystemElementName] has deasserted. (SDHV Drive 10) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 753 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0419ffff or 0x816f050d0419ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
  • Page 754 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-041dffff : Critical Array [ComputerSystemElementName] has deasserted. (SDHV Drive 14) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 755 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d041dffff or 0x816f050d041dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
  • Page 756 Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0817 User Response No action; information only. • 816f0607-0302ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has deasserted. (CPU 2) Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 757 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted. May also be shown as 816f06070302ffff or 0x816f06070302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0817 User Response No action;...
  • Page 758 May also be shown as 816f060d0402ffff or 0x816f060d0402ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 759 • 816f060d-0403ffff : Array in system [ComputerSystemElementName] has been restored. (Computer HDD4) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0403ffff or 0x816f060d0403ffff Severity Info Serviceable Automatically notify support...
  • Page 760 May also be shown as 816f060d0406ffff or 0x816f060d0406ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 761 • 816f060d-0407ffff : Array in system [ComputerSystemElementName] has been restored. (1U Storage HDD0) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0407ffff or 0x816f060d0407ffff Severity Info Serviceable...
  • Page 762 May also be shown as 816f060d040affff or 0x816f060d040affff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 763 • 816f060d-040bffff : Array in system [ComputerSystemElementName] has been restored. (1U Storage HDD4) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d040bffff or 0x816f060d040bffff Severity Info Serviceable...
  • Page 764 May also be shown as 816f060d040effff or 0x816f060d040effff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 765 • 816f060d-0410ffff : Array in system [ComputerSystemElementName] has been restored. (SDHV Drive 1) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0410ffff or 0x816f060d0410ffff Severity Info Serviceable...
  • Page 766 May also be shown as 816f060d0413ffff or 0x816f060d0413ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 767 • 816f060d-0414ffff : Array in system [ComputerSystemElementName] has been restored. (SDHV Drive 5) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0414ffff or 0x816f060d0414ffff Severity Info Serviceable...
  • Page 768 May also be shown as 816f060d0417ffff or 0x816f060d0417ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 769 • 816f060d-0418ffff : Array in system [ComputerSystemElementName] has been restored. (SDHV Drive 9) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0418ffff or 0x816f060d0418ffff Severity Info Serviceable...
  • Page 770 May also be shown as 816f060d041bffff or 0x816f060d041bffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 771 • 816f060d-041cffff : Array in system [ComputerSystemElementName] has been restored. (SDHV Drive 13) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d041cffff or 0x816f060d041cffff Severity Info Serviceable...
  • Page 772 May also be shown as 816f060d041fffff or 0x816f060d041fffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 773 • 816f070c-2001ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 1) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2001ffff or 0x816f070c2001ffff Severity Info Serviceable...
  • Page 774 May also be shown as 816f070c2004ffff or 0x816f070c2004ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 775 • 816f070c-2005ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 5) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2005ffff or 0x816f070c2005ffff Severity Info Serviceable...
  • Page 776 May also be shown as 816f070c2008ffff or 0x816f070c2008ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 777 • 816f070c-2009ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 9) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2009ffff or 0x816f070c2009ffff Severity Info Serviceable...
  • Page 778 May also be shown as 816f070c200cffff or 0x816f070c200cffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 779 • 816f070c-200dffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 13) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200dffff or 0x816f070c200dffff Severity Info Serviceable...
  • Page 780 May also be shown as 816f070c2010ffff or 0x816f070c2010ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 781 • 816f070c-2581ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (All DIMMS) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2581ffff or 0x816f070c2581ffff Severity Info Serviceable...
  • Page 782 May also be shown as 816f070d0403ffff or 0x816f070d0403ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 783 • 816f070d-0404ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Computer HDD5) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0404ffff or 0x816f070d0404ffff Severity Info Serviceable Automatically notify support Alert Category...
  • Page 784 May also be shown as 816f070d0407ffff or 0x816f070d0407ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 785 • 816f070d-0408ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (1U Storage HDD1) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0408ffff or 0x816f070d0408ffff Severity Info Serviceable Automatically notify support...
  • Page 786 May also be shown as 816f070d040bffff or 0x816f070d040bffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 787 • 816f070d-040cffff : Rebuild completed for Array in system [ComputerSystemElementName]. (1U Storage HDD5) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d040cffff or 0x816f070d040cffff Severity Info Serviceable Automatically notify support...
  • Page 788 May also be shown as 816f070d0410ffff or 0x816f070d0410ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 789 • 816f070d-0411ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (SDHV Drive 2) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0411ffff or 0x816f070d0411ffff Severity Info Serviceable Automatically notify support...
  • Page 790 May also be shown as 816f070d0414ffff or 0x816f070d0414ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 791 • 816f070d-0415ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (SDHV Drive 6) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0415ffff or 0x816f070d0415ffff Severity Info Serviceable Automatically notify support...
  • Page 792 May also be shown as 816f070d0418ffff or 0x816f070d0418ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 793 • 816f070d-0419ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (SDHV Drive 10) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0419ffff or 0x816f070d0419ffff Severity Info Serviceable Automatically notify support...
  • Page 794 May also be shown as 816f070d041cffff or 0x816f070d041cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 795 • 816f070d-041dffff : Rebuild completed for Array in system [ComputerSystemElementName]. (SDHV Drive 14) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d041dffff or 0x816f070d041dffff Severity Info Serviceable Automatically notify support...
  • Page 796 May also be shown as 816f08070301ffff or 0x816f08070301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0060 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 797 • 816f0807-0302ffff : [ProcessorElementName] has been Enabled. (CPU 2) This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08070302ffff or 0x816f08070302ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
  • Page 798 May also be shown as 816f08132582ffff or 0x816f08132582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 799 • 816f0813-2584ffff : System [ComputerSystemElementName]has recovered from an Uncorrectable Bus Error. (CPUs) This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error. May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Serviceable...
  • Page 800 May also be shown as 816f090c2003ffff or 0x816f090c2003ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 801 • 816f090c-2004ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 4) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable Automatically notify support Alert Category...
  • Page 802 May also be shown as 816f090c2007ffff or 0x816f090c2007ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 803 • 816f090c-2008ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 8) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2008ffff or 0x816f090c2008ffff Severity Info Serviceable Automatically notify support Alert Category...
  • Page 804 May also be shown as 816f090c200bffff or 0x816f090c200bffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 805 • 816f090c-200cffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 12) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200cffff or 0x816f090c200cffff Severity Info Serviceable Automatically notify support Alert Category...
  • Page 806 May also be shown as 816f090c200fffff or 0x816f090c200fffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 807 • 816f090c-2010ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 16) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2010ffff or 0x816f090c2010ffff Severity Info Serviceable Automatically notify support Alert Category...
  • Page 808 May also be shown as 816f0a0c2001ffff or 0x816f0a0c2001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 809 • 816f0a0c-2002ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2002ffff or 0x816f0a0c2002ffff Severity Info Serviceable...
  • Page 810 May also be shown as 816f0a0c2005ffff or 0x816f0a0c2005ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 811 • 816f0a0c-2006ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006ffff Severity Info Serviceable...
  • Page 812 May also be shown as 816f0a0c2009ffff or 0x816f0a0c2009ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 813 • 816f0a0c-200affff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200affff or 0x816f0a0c200affff Severity Info Serviceable...
  • Page 814 May also be shown as 816f0a0c200dffff or 0x816f0a0c200dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 815 • 816f0a0c-200effff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200effff or 0x816f0a0c200effff Severity Info Serviceable...
  • Page 816 Bus Fatal Error. May also be shown as 816f0a130301ffff or 0x816f0a130301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0245 User Response Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 817 1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink). 2. If the problem persists and there is no other CPU with the same error indication, replace the system board. 3.
  • Page 818 Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 819: Appendix B. Uefi (Post) Error Codes

    Perform the steps listed in this section in the order shown until the problem is solved. After you perform all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo support. Booting server to F1 setup menu In additional to the normal process in booting the server to the F1 setup menu (pressing F1 when <F1...

  • Page 820: List Of Uefi Events

    1. Verify that the processor is a valid option that is listed as a Server Proven device for this system. If not, remove the Processor and install one listed on the Server Proven website. 2. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 821 3. Check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error. 4. (Trained Service technician only) Replace the Processor. Inspect Processor socket and replace the system board first if socket is damaged •...
  • Page 822 Option ROM) Severity Info User Response Complete the following steps: 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat the adapter and any attached cables. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 823 2. Check IBM support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup or ASU or using adapter manufacturer utilities so that adapter firmware can be updated. 3.
  • Page 824 Explanation: The TPM could not be properly initialized. TPMINIT: Fail to initialize TPM chip. Severity Info User Response Complete the following steps: 1. Check the IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 825 3. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly). • I.3868000 [I.3868000] Explanation: IFM: System reset performed to reset adapters. IFM: System reset performed to reset adapters Severity Info User Response Complete the following steps: 1.
  • Page 826 2. Check system event log for uncorrected DIMM failures and replace those DIMMs. • S.1100B [S.1100B] Explanation: CATERR(IERR) has asserted on processor %. Processor CATERR(IERR) has asserted Severity Error Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 827 User Response Complete the following steps: 1. Check IBM support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. 2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry.
  • Page 828 Explanation: Boot permission timeout detected. Boot Permission Negotiation Timeout Severity Error User Response Complete the following steps: 1. Check CMM/IMM logs for communication errors and resolve. 2. Reseat the system 3. If problem persists contact support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 829 • S.3030007 [S.3030007] Explanation: A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted Severity Error User Response Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 830 Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Update the UEFI image. 3. Replace the system board. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 831 • S.3108007 [S.3108007] Explanation: ] The default system settings have been restored. System Configuration Restored to Defaults Severity Error User Response Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 832 Support site for information related to this problem. 4. Update UEFI firmware. 5. Replace the DIMM. 6. Replace the processor. • S.51009 [S.51009] Explanation: No system memory has been detected. No Memory Detected Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 833 Severity Error User Response Complete the following steps: 1. If any memory errors are logged other than this one, take actions indicated for those codes first. 2. If no other memory diagnostic codes appear in the logs, verify that all DIMM connectors are enabled using the Setup utility or the Advanced Settings Utility (ASU).
  • Page 834 3. (Trained technician only)If error recurs, or socket damage is found, replace the system board • W.11004 [W.11004] Explanation: A processor within the system has failed the BIST. Processor Self Test Failure Detected Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 835 Error User Response Complete the following steps: 1. If the processor or firmware was just updated, check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error. 2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry.
  • Page 836 Complete the following steps: 1. No action required. The system will reboot at the end of POST. 2. If the problem persists, switch to the backup UEFI image or update the current UEFI image. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 837 3. Replace the system board. • W.305800D [W.305800D] Explanation: DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'. DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot' Severity Warning User Response Complete the following steps: 1. No action required. The system will reboot at the end of POST. 2.
  • Page 838 Complete the following steps: 1. Continue booting the system. If system does not reset, manually reset the system. 2. If the error is not reported on the subsequent boot, no additional recovery action is required. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 839 3. If the event persists, continue booting system and update the UEFI image. 4. (Trained service technician only) Replace the system board. • W.3868001 [W.3868001] Explanation: IFM: Reset loop avoided - Multiple resets not allowed. IFM: Reset loop avoided - Multiple resets not allowed Severity Warning...
  • Page 840 Processor), replace the affected Processor. 7. (Trained technician only)If problem stays with the original DIMM connector, re-inspect DIMM connector for foreign material and remove, if found. If connector is damaged, replace system board Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 841 • W.58007 [W.58007] Explanation: Invalid memory configuration (Unsupported DIMM Population) detected. Please verify memory configuration is valid. Unsupported DIMM Population Severity Error User Response Complete the following steps: 1. Ensure that the DIMM connectors are populated according to the guidelines in the service information for this product.
  • Page 842 2. Check the IBM support site for an applicable service bulletin or firmware update that applies to this error. 3. Replace the CMOS battery. 4. (Trained technician only)Replace the system board Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 843: Appendix C. Dsa Diagnostic Test Results

    Latest level of BMC/IMM • 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM © Copyright Lenovo 2016...
  • Page 844 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-004-000 : BRCM:TestInterrupt Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 845 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA –...
  • Page 846 405-801-000 : BRCM:TestMIIRegisters Test Aborted The MII register test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 847 • 405-802-000 : BRCM:TestEEPROM Test Aborted The EEPROM test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-803-000 : BRCM:TestInternalMemory Test Aborted The internal memory test was canceled.
  • Page 848 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-807-000 : BRCM:TestLEDs Test Aborted Verification of status LEDs was canceled. Recoverable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 849 Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-900-000 : BRCM:TestControlRegisters Test Failed A failure was detected while testing internal MAC registers Recoverable Severity Error Serviceable Automatically notify support User Response...
  • Page 850 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory. Recoverable Severity Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 851 Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 2.
  • Page 852 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 853: Dsa Brocade Test Results

    • 405-907-000 : BRCM:TestLEDs Test Failed A failure was detected while verifying operation of the status LEDs. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
  • Page 854 Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 855 Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 856 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-801-000 : Brocade:ExternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 857 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-802-000 : Brocade:SerdesLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA –...
  • Page 858 • 218-806-000 : Brocade:InternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 859 • 218-900-000 : Brocade:MemoryTest Failed A failure was detected while testing the adapter memory. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3.
  • Page 860 User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 861 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-904-000 : Brocade:ExternalEthLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.

  • Page 862: Dsa Checkpoint Panel Test Results

    Test results for the DSA checkpoint panel test The following messages can result when you run the DSA checkpoint panel test. • 180-000-000 : Check-point Panel Test Passed Check-point Panel Test Passed. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 863 Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 180-801-000 : Check-point Panel Test Aborted Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is connected.

  • Page 864: Dsa Cpu Stress Test Results

    The following messages can result when you run the DSA CPU stress test. • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 865 – Latest level of BMC/IMM • 089-801-000 : CPU Stress Test Aborted CPU Stress Test Aborted. Internal Program Error. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Turn off and restart the system. 2. Make sure that the DSA Diagnostic code is at the latest level. 3.
  • Page 866 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 089-804-000 : CPU Stress Test Aborted CPU Stress Test Aborted. User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 867: Dsa Emulex Adapter Test Results

    Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 868 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 516-002-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 869 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 870 – Latest level of BMC/IMM • 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 871: Dsa Exa Port Ping Test Results

    User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide"...
  • Page 872 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 401-802-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Port connections may not be correct. Recoverable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 873 Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Remove power cables, wait for 45 seconds, reconnect and rerun the test. 2. Make sure that the scalability cable connections are as per specification. 3. Make sure that DSA and BIOS/uEFI are at the latest level. 4.

  • Page 874: Dsa Hard Drive Test Results

    Complete the following steps: 1. Check cable connections. 2. Rerun the test. 3. Verify that Hard drive supports self test and self test logging. 4. If the problem remains, contact your technical-support representative. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 875: Dsa Intel Network Test Results

    – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 217-900-000 : HDD Test Failed HDD Test Failed. The hard drive self-test detected a failure. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 876 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-003-000 : IANet:Interrupts Test Passed Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 877 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-004-000 : IANet:Loopback Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 878 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-803-000 : IANet:Interrupts Test Aborted Interrupt test was canceled. Recoverable Severity Warning Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 879 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-804-000 : IANet:Loopback Test Aborted Loopback test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 880 Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 881 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM •...

  • Page 882: Dsa Lsi Hard Drive Test Results

    • 407-000-000 : LSIESG:DiskDefaultDiagnostic Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 883 • 407-800-000 : LSIESG:DiskDefaultDiagnostic Test Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 407-900-000 : LSIESG:DiskDefaultDiagnostic Test Failed The hard drive self-test detected a failure. Recoverable Severity Error...

  • Page 884: Dsa Mellanox Adapter Test Results

    Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled. Recoverable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 885 Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 408-801-000 : MLNX:MLNX_DiagnosticTestIBPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...

  • Page 886: Dsa Memory Isolation Test Results

    Test results for the DSA memory isolation test The following messages can result when you run the DSA memory isolation test. • 201-000-000 : Standalone Memory Test Passed Quick/Full Memory Test All CPUs Passed. Recoverable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 887 Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-000-001 : Standalone Memory Test Passed Quick/Full Memory Test CPU 1 Passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 888 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-811-000 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 889 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 890 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-812-000 : Standalone Memory Test Aborted Memory test is not supported for this system. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 891 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 892 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 893 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-813-000 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 894 Latest level of DSA – Latest level of BMC/IMM • 201-813-003 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 895 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 896 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-814-003 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 897 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 898 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 899 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-815-003 : Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 900 – Latest level of DSA – Latest level of BMC/IMM • 201-816-002 : Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 901 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 902 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-818-002 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 903 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 904 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 905 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-819-002 : Standalone Memory Test Aborted The start-end address ranges in the restricted area of the memory. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 906 – Latest level of DSA – Latest level of BMC/IMM • 201-820-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 907 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 908 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-821-001 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 909 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 910 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 911 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-822-001 : Standalone Memory Test Aborted Invalid MTRR service request. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 912 201-824-000 : Standalone Memory Test Aborted Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the test. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 913 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 914 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-826-000 : Standalone Memory Test Aborted Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 915 BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 916 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 917 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-827-000 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Recoverable Severity Warning Serviceable Automatically notify support...
  • Page 918 Latest level of BMC/IMM • 201-827-003 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 919 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 920 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-844-003 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 921 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 922 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 923 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-845-003 : Standalone Memory Test Aborted Chipset Error: Problem clearing MSR machine check control registers. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 924 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-859-002 : Standalone Memory Test Aborted INVALID XSECSRAT type. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 925 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 926 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-860-002 : Standalone Memory Test Aborted No OEM0 type 1 found. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 927 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 928 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 929 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-861-002 : Standalone Memory Test Aborted No SRAT type 1 found. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 930 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-862-001 : Standalone Memory Test Aborted No OEM1 structure found. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 931 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 932 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-863-001 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 933 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 934 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 935 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-864-001 : Standalone Memory Test Aborted No GAS located in OEM1. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 936 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-865-000 : Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 937 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 938 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-866-000 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 939 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 940 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 941 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-867-000 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 942 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-867-003 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 943 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 944 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-868-003 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 945 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 946 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 947 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-869-003 : Standalone Memory Test Aborted EFI/SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 948 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-870-002 : Standalone Memory Test Aborted CPU Doamin in ACPI not valid. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 949 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 950 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-871-002 : Standalone Memory Test Aborted Data Mis-compare encountered. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 951 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 952 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 953 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-877-002 : Standalone Memory Test Aborted BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps:...
  • Page 954 Latest level of BMC/IMM • 201-878-001 : Standalone Memory Test Aborted Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 955 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 956 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-885-001 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 957 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 958 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 959 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-886-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 960 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-899-000 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 961 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-899-001 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 962 Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-901-001 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Recoverable Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 963 Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.

  • Page 964: Dsa Memory Stress Test Results

    The following messages can result when you run the memory stress test. Test results for the DSA memory stress test The following messages can result when you run the DSA memory stress test. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 965 • 202-000-000 : MemStr Test Passed Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 202-801-000 : MemStr Test Aborted Internal program error. Recoverable Severity Warning...
  • Page 966 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 202-901-000 : MemStr Test Failed Test Failed. Recoverable Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 967 User Response Complete the following steps: 1. Execute the standard DSA memory diagnostics to validate all memory. 2. Make sure that the DSA Diagnostic code is at the latest level. 3. Turn off the system and disconnect it from power. 4.

  • Page 968: Dsa Nvidia Gpu Test Results

    Nvidia GPU Bandwidth test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 969 Nvidia GPU Query test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed Nvidia GPU Matrix test passed. Recoverable Severity Event Serviceable...
  • Page 970 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-804-000 : Nvidia::DiagnosticServiceProvider::Query Test Aborted Nvidia GPU Query test was canceled. Recoverable Severity Warning Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 971 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted Nvidia GPU Matrix test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
  • Page 972 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 973 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed Nvidia GPU Query Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.

  • Page 974: Dsa Optical Drive Test Results

    Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM DSA optical drive test results The following messages can result when you run the optical drive test. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 975: Test Results For The Dsa Optical Drive Test

    Test results for the DSA optical drive test The following messages can result when you run the DSA optical drive test. • 215-000-000 : Optical Drive Test Passed Optical Drive Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 976 Optical Drive Test Failed. Disk may be in use by the operating system. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Wait for the system activity to cease 2. Run the test again Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 977 3. Turn off and restart the system. 4. Run the test again. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 215-804-000 : Optical Drive Test Aborted Optical Drive Test Aborted. The media tray is open. Recoverable Severity Warning...
  • Page 978 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 215-903-000 : Optical Drive Test Aborted Optical Drive Test Aborted. Could not access the device. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 979: Dsa System Management Test Results

    Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test. 2. Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
  • Page 980 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 981 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-803-001 : IMM I2C Test Aborted Node Busy. Try later. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
  • Page 982 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 983 • 166-807-001 : IMM I2C Test Aborted Out of space. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2.
  • Page 984 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-811-001 : IMM I2C Test Aborted Request data field length limit exceeded. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 985 Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2.
  • Page 986 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-815-001 : IMM I2C Test Aborted Invalid data field in Request. Recoverable Severity Warning Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 987 Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links –...
  • Page 988 Latest level of DSA – Latest level of BMC/IMM • 166-819-001 : IMM I2C Test Aborted Command response could not be provided. SDR Repository in?update mode. Recoverable Severity Warning Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 989 User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links –...
  • Page 990 Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 991 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-824-001 : IMM I2C Test Aborted Cannot execute command. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
  • Page 992 Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 993: Dsa Tape Drive Test Results

    3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM DSA tape drive test results The following messages can result when you run the tape drive test.
  • Page 994 5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 264-903-000 : Tape Test Failed Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 995 Tape Test Failed. Media is not detected. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media. 2. Run the test again. 3. Make sure that the drive firmware is at the latest level. 4.
  • Page 996 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 264-906-000 : Tape Test Failed Tape Test Failed. Unrecognized error. Recoverable Severity Error Serviceable Automatically notify support Lenovo NeXtScale nx360 M5 Installation and Service Guide...
  • Page 997 User Response Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media. 2. Run the test again. 3. Make sure that the drive firmware is at the latest level. 4. Rerun the test after upgrading to the latest firmware level. 5.
  • Page 998 1. Make sure that medium is present. 2. Clean the tape drive using the appropriate cleaning media and install new media. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo NeXtScale nx360 M5 Installation and Service Guide...

  • Page 999: Appendix D. Getting Help And Technical Assistance

    Before you call, make sure that you have taken these steps to try to solve the problem yourself. If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call.

  • Page 1000: Using The Documentation

    • Secure upload with the system serial number: https://www.ecurep.ibm.com/ app/upload_hw Creating a personalized support web page You can create a personalized support web page by identifying Lenovo products that are of interest to you. To create a personalized support web page, go to http://www.ibm.com/support/ mynotifications. From this personalized page, you can subscribe to weekly email notifications about new technical documents, search for information and downloads, and access various administrative services.

Table of Contents