Firmware Rewriting From The Cs Remote Care - Konica Minolta bizhub C360 Service Manual

7. FIRMWARE REWRITING
C. Completed or failed
(1) Firmware updated normally
1. When the Firmware is normally updated, restart the main body in auto or manual mode
to display the outcome, and touch [OK] to return to the main screen.
(2) Failing to update the firmware due to the network trouble
1. When updating failed to complete due to the trouble on connecting to the network, an
error code and the message will be displayed.
2. Restart the main body in auto or manual mode, and touch [OK]. It can be used with the
firmware version before conducting updating.
3. Check the settings for the network by error codes, and try updating again.
NOTE
• For error codes, refer to "Error code list for the Internet ISW".
See P.159
(3) Failing to update the firmware after downloading has started
1. Once firmware updating has started, the ROM in the main body will be deleted.
When it failed right after updating has started, restart the main body, and shift to the
standby screen to retry downloading.
2. When updating on the control panel, touch [settings] on the standby screen, and check
the Network settings again.
Touch [Download], and restart the Internet ISW.
NOTE
• Return to the standby screen without fail after turning the main power switch OFF/
ON if the firmware is not updated.
• Firmware can be updated with the USB memory with the main power switch OFF.
D. Confirming the firmware version
1. Call the Service Mode to the screen.
2. Select the [Firmware Version].
3. Check if the firmware version is updated.
7.3.5

Firmware rewriting from the CS Remote Care

• For detailed error information relating to CS Remote Care, refer to "Adjustment/Setting:
CS Remote Care."
See P.399
• For the firmware update procedure using CS Remote Care, refer to CS Remote Care
Center Manual.
158
Field Service Ver. 2.1 Feb. 2012