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When I use the grinder, the coffee is too weak.
• Make sure the number of cups you select with
the 2-10 cups button is consistent with the
amount of water in the water reservoir.
Please keep in mind that the coffeemaker uses
all the water in the water reservoir.
• Use the strength select button to set the coffee
strength to 'strong'.
• When you use coffee beans, make sure you
do not press the pre-ground coffee button, as
this switches off the grinder.
• Use coffee beans of a stronger blend or flavour.
• Make sure the selected number of cups is
consistent with the amount of water in the
water reservoir.
When I use pre-ground coffee, the coffee is too
weak.
• Make sure the amount of pre-ground coffee in
the filter is consistent with the amount of water
in the water reservoir. Please keep in mind that
the appliance uses all the water in the water
reservoir.
• Use ground coffee of a stronger blend or
flavour.
• To increase the coffee strength, increase the
amount of pre-ground coffee or decrease the
amount of water.
The filter overflows when I remove the jug from
the coffeemaker while it is brewing coffee.
• If you remove the jug for more than
20 seconds during the brewing process, the
drip stop causes the filter basket to overflow.
Also note that the coffee does not reach its full
taste before the end of the brewing process.
Therefore we advise you not to remove the jug
and pour out the coffee before the end of the
brewing process.
The coffeemaker continues to drip long after the
brewing process has ended.
• The dripping is caused by condensation
of steam. It is completely normal that the
coffeemaker drips for some time.
• If the dripping does not stop, the drip stop may
be clogged. To clean the drip stop, pull at the
tab of the filter basket holder on the right side
of the coffeemaker to open the holder. Take out
the filter basket. Then rinse the filter basket and
the drip stop under the tap.
• If you remove the jug for more than 20 seconds
during the brewing process, the drip stop
causes the filter basket to overflow.
The coffee is not hot enough.
• Use thin-walled cups, because they absorb less
heat from the coffee than thick-walled cups.
• Do not use milk that comes directly out of
the fridge.
• Descale the coffeemaker. See section
'Descaling the coffeemaker' in chapter 'Cleaning
and maintenance'.
The coffeemaker does not start cleaning the
coffee bean chute.
• Make sure the coffeemaker is connected to
the mains.
• Make sure the lid of the coffee bean chute is
opened before pressing and holding the grinder
button for 4 seconds.
• Press and hold the grinder button for 4 seconds
until the grinder starts cleaning itself.
The appliance is steaming and it takes longer to
brew coffee.
• Descale the appliance. See section 'Descaling
the coffeemaker' in chapter 'Cleaning and
maintenance'.
The coffee beans seem to be used up quickly.
• It may look as if the coffee beans are used up
quickly. To ensure a perfect cup of coffee,
a certain amount of ground coffee is required.
The amount of coffee beans the appliance uses
to get the perfect amount of ground coffee is
normal.
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