Xerox phaser 3635 Service Manual
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Xerox phaser 3635 Service Manual

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Xerox Phaser 3635 MFP
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  • Page 1 Xerox Phaser 3635 MFP Service Manual...
  • Page 2 Introduction About This Manual ......................Warnings, Cautions And Notes ..................Safety Precautions ......................Health and Safety Incident reporting................Translation of Warnings ....................Draft 4 Introduction Phaser 3635MFP...

  • Page 3: About This Manual

    Warnings, Cautions And Notes This manual is part of a multinational service documentation system that is structured in the A translated version of all warnings is in Translation of Warnings. standard Xerox service manual format. WARNING Organization A warning is used whenever an operating or maintenance procedure, practice, condi- The service manual is the document used as the primary information source for repairing and tion or statement, if not strictly observed, could result in personal injury.

  • Page 4: Safety Precautions

    Safety Precautions Do not use freon propelled chemicals. When sprayed, these can generate electrical charges sufficient to damage ESDs. Follow these safety, ESD, and servicing precautions to prevent personal injury and equipment Do not remove a replacement ESD from its protective packaging until immediately before damage.
  • Page 5 Define actions to correct confirmed incidents. ensure Xerox regulatory compliance. VI. Appendices IV. Definitions The Health and Safety Incident Report involving a Xerox Product (Form # EH&S-700) is avail- Incident: able in the following locations: • On electronic documentation (EDOC), located in the folder \safety.

  • Page 6: Table Of Contents

    1 Service Call Procedures SCP 1 Initial Actions......................SCP 2 First Call Actions ....................SCP 3 Normal Call Actions ..................... SCP 4 Fault Analysis ...................... SCP 5 Subsystem Maintenance ..................SCP 6 Final Actions ......................SCP 7 Machine Configurations and Options..............Draft 4 Service Call Procedures Phaser 3635MFP...

  • Page 7: Scp 1 Initial Actions

    SCP 1 Initial Actions SCP 2 First Call Actions Initial Actions are used to gather information on the machine performance First Call Actions are used for the first service call. Start a service call with SCP 1 and end with SCP 6 Final Actions.

  • Page 8: Scp 3 Normal Call Actions

    SCP 3 Normal Call Actions SCP 4 Fault Analysis Normal Call Actions are used to determine the reason for the service call. Fault Analysis is used to identify a fault. Procedure Procedure When diagnosing or repairing a fault in a particular subsystem, exercise the machine in all NOTE: If a fault message appears at any time.

  • Page 9: Scp 5 Subsystem Maintenance

    SCP 5 Subsystem Maintenance Machine Settings To make any adjustments to the machine, refer to ADJ 1.1 Machine Settings. Subsystem Maintenance contains information regarding the component life of the machine. Additional Information Procedure If necessary, refer to the following general procedures and information: WARNING •...

  • Page 10: Scp 6 Final Actions

    SCP 6 Final Actions HFSI The High Frequency Service Items are shown in Table 2. To change HFSI settings, refer to GP Final Actions are used to evaluate the total operation of the system and to identify the actions 16 High Frequency Service Items. required to complete the service call.

  • Page 11: Scp 7 Machine Configurations And Options

    SCP 7 Machine Configurations and Options Machine Configurations and Options The Phaser 3635MFP is available in 2 configurations. Refer to Table 1 for the basic configura- tions and customer options. This service manual covers all configurations. Within this manual ignore any references to options that are not installed.

  • Page 12: Status Indicator Raps

    2 Status Indicator RAPs Chain 1 - Standby Power Chain 9 - Xerographics 01-100 Door Open RAP ....................09-100 Toner Low RAP....................2-29 01-110 Fuser Door Open RAP..................09-350 Print Cartridge Warning RAP ................2-29 01-700 Stapler Door Open RAP..................09-450 Replace Drum RAP.....................

  • Page 13: Door Open Rap

    01-100 Door Open RAP 01-110 Fuser Door Open RAP 01-100 The machine has detected that the front door is open. When the front door is open 01-110 The machine has detected that the fuser door is open. When the front door is open there is no +24V supply to the motors or the HVPS.

  • Page 14: Stapler Door Open Rap

    01-700 Stapler Door Open RAP 01A Power Failure RAP 01-700 The machine has detected that the stapler door is open. When the stapler door is open Use this RAP to identify the cause of a power supply failure. there is no +24V to the stapler. Procedure Procedure WARNING...
  • Page 15 11. Sequentially reconnect each connector onto the Main PWB. If the faulty circuit is identi- fied, repair the wiring or install components as necessary. If the machine still fails to switch on perform OF7 Main PWB Check RAP. 12. Reconnect all connectors onto the Main PWB. Disconnect CN4 from the HVPS, refer to REP 1.2.

  • Page 16: Usb Faults Rap

    02-100, 200 USB Faults RAP 02-100 The USB device is invalid. Only SCSI type memory is supported. 02-200 The USB memory is full or there is no response from the USB memory. Procedure WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity.

  • Page 17: Msok Faults Rap

    03-200, 210, 220, 230, 240, 250 MSOK Faults RAP 03-300, 310, 320, 330, 340 OSOK Faults RAP These are the faults displayed when the machine encounters MSOK problems. The faults are These are the faults displayed when the machine encounters OSOK problems. The faults are listed in code order, together with any recommended actions.

  • Page 18: Tray 1 Paper Information Mismatch Rap

    03-410, 411, 412 Tray 1 Paper Information Mismatch RAP 03-420, 421, 422 Tray 2 Paper Information Mismatch RAP 03-410 The machine has detected a tray 1 paper colour, type or size mismatch during a print 03-420 The machine has detected a tray 2 paper colour, type or size mismatch during a print job.

  • Page 19: Bypass Tray Paper Information Mismatch Rap

    03-450 Bypass Tray Paper Information Mismatch RAP 03-510, 520, 558, 559 Foreign Device Interface Fault RAP 03-450 The machine has detected a bypass tray paper colour, type or size mismatch during a 03-510 The foreign device interface is not detected. print job.

  • Page 20: Memory Failure Rap

    03-600 Memory Failure RAP 03-800 Check HDD RAP 03-600 The machine has detected a memory access failure. 03-800 The machine has detected a fault with the hard disk drive (HDD). Procedure Procedure WARNING WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine.

  • Page 21: Main Pwb To Gui Communications Fault Rap

    03-900 Main PWB to GUI Communications Fault RAP 03-940 Main PWB to Tray 2 Communications Fault RAP 03-900 A user interface to main PWB communications error has been detected. 03-940 A main PWB to tray 2 PWB communications error has been detected. Procedure Procedure WARNING...

  • Page 22: Main Pwb Watchdog Detects Software Lockup Rap

    03-970 Main PWB Watchdog Detects Software Lockup RAP 03-970 The main PWB software has stopped responding. Procedure WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 23: Dadf Jam 1 Rap

    05-100 DADF Jam 1 RAP 05-500 DADF Jam 5 RAP 05-100 The lead edge of the document failed to actuate the scan sensor within the correct time 05-500 The machine has detected that the DADF door assembly is open during run. after registration solenoid actuation.

  • Page 24: Dadf Jam 6 Rap

    05-600 DADF Jam 6 RAP 05-700 DADF Jam 7 RAP 05-600 The machine has detected that a DADF sensor is actuated when the machine is 05-700 The machine has detected that an oversize document has been fed. switched on. Procedure Procedure WARNING WARNING...

  • Page 25: Dadf Jam 0 Rap

    05-900 DADF Jam 0 RAP 05-920 DADF Door Open RAP 05-900 The lead edge of the document failed to actuate the registration sensor within the cor- 05-920 The machine has detected that the DADF door is open. rect time. Procedure Procedure WARNING WARNING...

  • Page 26: Lsu Error Rap

    06-100, 06-200 LSU Error RAP 06-100 The machine has detected that the LSU did not reach a ready state within the correct time. 06-200 The machine did not detect the laser beam within the correct time. Procedure WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity.

  • Page 27: Paper Empty At Tray 1 Rap

    07-110 Paper Empty at Tray 1 RAP 07-130 Jam 0 From Tray 1 RAP 07-110 The machine has detected that tray 1 is empty. 07-130 The lead edge of the paper failed to actuate the registration sensor within the correct time after paper was fed from tray 1.

  • Page 28: Paper Empty At Tray 2 Rap

    07-210 Paper Empty at Tray 2 RAP 07-230 Jam 0 From Tray 2 RAP 07-210 The machine has detected that tray 2 is empty. 07-230 The lead edge of the paper failed to actuate the registration sensor within the correct time after paper was fed from tray 2.

  • Page 29: Check The Tray Feed Area Rap

    07-231 Check the Tray Feed Area RAP • Tray 2 assembly, PL 8.15 Item 28. Perform OF7 Main PWB Check RAP. 07-231 The machine has detected that paper is jammed in the tray 2 paper feeding area at power on. Procedure WARNING Switch off the electricity to the machine.

  • Page 30: Paper Empty At Bypass Tray Rap

    07-500 Paper Empty at Bypass Tray RAP 07-530 Jam 0 From the Bypass Tray RAP 07-500 The machine has detected a failure to feed from the bypass tray. 07-530 The registration sensor failed to actuate within the correct time after paper was fed from the bypass tray.

  • Page 31: Jam 1 Rap

    08-100 Jam 1 RAP 08-200 Jam in Tray RAP 08-100 The lead edge of the document failed to actuate the fuser exit sensor within the correct 08-200 The machine has detected a paper jam in the tray 2 feed area. time after registration.

  • Page 32: Jam 2 Rap

    08-500 Jam 2 RAP 08-600 Duplex Jam 0 RAP 08-500 The trail edge of the document failed to deactuate the exit sensor within the correct 08-600 The lead edge of the document failed to actuate the duplex jam 1 sensor within the cor- time after registration.

  • Page 33: Duplex Jam 1 Rap

    08-610 Duplex Jam 1 RAP 08-700 Out Bin Full RAP 08-610 The lead edge of the document failed to actuate the registration sensor after the duplex 08-700 The machine has detected that the exit tray is full. jam 1 sensor within the correct time. Procedure Procedure WARNING...

  • Page 34: Toner Low Rap

    09-100 Toner Low RAP 09-350 Print Cartridge Warning RAP 09-100 The machine has detected that the print cartridge is almost empty. 09-350 The print cartridge is near the end of the design life. The design life is 10,000 print pages. Procedure Procedure WARNING...

  • Page 35: Replace Drum Rap

    09-550 The print cartridge is not installed or is not detected by the CRUM PWB. Procedure WARNING 09-820 A non Xerox print cartridge is installed. Switch off the electricity to the machine. Disconnect the power cord from the customer 09-830 A mismatch detected between the CRUM and MSOK.

  • Page 36: Over Heat Error Rap

    10-100, 200 Open Fuser Error/Low Heat Error RAP 10-300 Over Heat Error RAP 10-100 During normal operation, the temperature of the fuser has dropped below the operating 10-300 The fuser temperature has risen above the normal level. Although the fuser unit can level.

  • Page 37: Fuser Warning Rap

    10-500 Fuser Warning RAP 10-510 Replace Fuser RAP 10-500 The machine has detected that the fuser assembly is near the end of its life. 10-510 The machine has detected that the fuser assembly has reached the end of its life. Procedure Procedure WARNING...

  • Page 38: Ccd Lock Rap

    14-100 CCD Lock RAP 14-100 The machine has detected a mechanical fault with the CCD module. Procedure WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 39: To 15-500 Scan To E-Mail Faults Rap

    15-100 to 15-500 Scan to E-mail Faults RAP 15-200 Network Controller Error A NIC error (SMTP). One of the following Simple Mail Transfer Protocol errors may have These are the faults displayed when the machine encounters scan to e-mail problems. The occurred: faults are listed in code order, together with any recommended action.
  • Page 40 15-510 Scan Error The machine has detected an error with the scanner. Check the scanner, refer to the 14-100 CCD Lock RAP. 15-520 Stop Pressed from MFP The user has cancelled the email job. 15-600 Authentication Required The mail server requires user authentication to be enabled. Enable user authentication. Refer to the System Administration Guide.

  • Page 41: To 610 Network Controller Faults Rap

    17-100 to 610 Network Controller Faults RAP 17-510 Operation Error An error occurred when sending the image file. These are the faults displayed when the machine encounters network controller problems. The faults are listed in code order, together with any recommended actions. Please note that the 17-600 Filename is Too Long service actions are limited.

  • Page 42: To 810 Server Error Rap

    17-700 to 810 Server Error RAP 17-900 802.1X Authentication Error RAP 17-700 A BOOTP server error has occurred but the automatic assigning of an IP address is 17-900 The 802.1X authentication failed. working. Procedure 17-710 A BOOTP server error has occurred and the automatic assigning of an IP address is WARNING not working.

  • Page 43: To 20-900 Fax Faults Rap

    20-100 to 20-900 Fax Faults RAP 20-550 Low Memory The available fax memory is getting low. These are the faults displayed when the machine encounters fax problems. The faults are listed in code order, together with any recommended actions. Please note that the service 20-600 No Answer actions are limited.

  • Page 44: A Fax Faults Without A Code Rap

    20A Fax Faults Without a Code RAP Use this RAP when the machine has a fax fault but does not display a code. If a fax fault code is displayed, go to the 20-100 to 20-900 Fax Faults RAP. Procedure WARNING Switch off the electricity to the machine.

  • Page 45: Of1 Audible Noise Rap

    OF1 Audible Noise RAP The following components will be run: – Scan roll, PL 5.35 Item 12. Use this RAP to isolate and identify the source of unusual noises. – Exit roll, PL 10.25 Item 22. Procedure • While the scan motor runs, stack the code 05-300 to energize the pickup solenoid and run the DADF pickup roll assembly PL 5.25 Item 2.

  • Page 46: Of2 Ui Touch Screen Error Rap

    OF2 UI Touch Screen Error RAP • Install new components as necessary, PL 14.10. Use this RAP to solve UI touch screen problems when the machine has power but either the display is missing, is too dark or the UI screen responds incorrectly or does not refresh. Procedure WARNING Switch off the electricity to the machine.

  • Page 47: Of3 Air Systems Rap

    OF3 Air Systems RAP OF4 Copying Error RAP Use this RAP to diagnose faulty machine fans. Faulty fans can cause image quality defects, Use this RAP if the machine does not copy correctly when the customer uses features such as odours or overheating.

  • Page 48: Of5 Stapler Fault Rap

    OF5 Stapler Fault RAP OF6 Unable to Boot RAP Use this RAP if the stapler fails to operate. Use this RAP if the machine powers up but fails to boot. Procedure Procedure WARNING WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine.

  • Page 49: Of7 Main Pwb Check Rap

    Card readers, printers and PC’s are known to cause problems for Xerox equipment if they share a power supply. If the customer’s power supply is faulty, inform the customer.
  • Page 50 3 Image Quality RAPs Image Quality RAPs IQ1 Image Quality Entry RAP ..................IQ2 Blank Copies RAP....................IQ3 Black Copies or Prints RAP..................IQ4 Blurred Image From the Scanner RAP..............IQ5 Vertical Black Lines or Bands RAP ................3-10 IQ6 Vertical White Lines RAP ..................3-10 IQ7 Light Image RAP ......................

  • Page 51: Iq1 Image Quality Entry Rap

    IQ1 Image Quality Entry RAP IQ1 Internal Test Patterns Table 1 defines the image defect, gives a description of the defect and identifies the optimum Use this RAP to determine the source of an image quality problem. test pattern to be used. Initial Actions NOTE: There are 19 internal test patterns, but only 7 are unique.
  • Page 52 Table 1 Image quality defects Optimum Table 2 Internal test patterns Image quality internal test defect Description of defect pattern Number Description Purpose Part images Incomplete or missing images. S600 pattern (A4), Figure 1. Light density uniformity, deletions, lines, and missing bands, streaks, smears, solid area reproduc- images ibility, motion quality (LSU).
  • Page 53 Table 2 Internal test patterns Number Description Purpose Blank copy 0% area coverage. Background defects, black spots, black lines, scratches, beads. Figure 2 Test pattern 3, 11 and 19 Figure 1 Test pattern 1, 2, 9, 10, 17 and 18 Draft 4 Image Quality Phaser 3635MFP...
  • Page 54 Figure 4 Test pattern 5 and 13 Figure 3 Test pattern 4 and 12 Image Quality Draft 4 Phaser 3635MFP...
  • Page 55 Figure 5 Test pattern 6 and 14 Figure 6 Test pattern 7 and 15 Draft 4 Image Quality Phaser 3635MFP...

  • Page 56: Iq2 Blank Copies Rap

    IQ2 Blank Copies RAP Use this RAP when the machine produces blank copies. Procedure WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 57: Iq3 Black Copies Or Prints Rap

    IQ3 Black Copies or Prints RAP IQ4 Blurred Image From the Scanner RAP Use this RAP when the machine produces black copies and prints. Use this RAP when the scanner produces blurred images. Procedure Procedure WARNING WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine.

  • Page 58: Iq5 Vertical Black Lines Or Bands Rap

    IQ5 Vertical Black Lines or Bands RAP IQ6 Vertical White Lines RAP Use this RAP when there are black lines or bands along the process direction, as shown in Fig- Use this RAP when there are white lines along the process direction, as shown in Figure 1. ure 1.

  • Page 59: Iq7 Light Image Rap

    IQ7 Light Image RAP • Check the spring contacts between the HVPS PL 1.10 Item 3 and the print cartridge PL 9.10 Item 1. The spring contacts supply the voltages to the print cartridge. If nec- Use this RAP when the machine produces light images in all modes, as shown in Figure 1. essary, clean the spring contacts.

  • Page 60: Iq8 Dark Image Rap

    IQ8 Dark Image RAP IQ9 Background RAP Use this RAP when the machine produces dark images in all modes. Use this RAP when the printed sheets have a dark or spotted background, as shown in Figure Procedure WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity.

  • Page 61: Iq10 Ghost Images Rap

    IQ10 Ghost Images RAP • Ensure that the paper tray settings match the paper or media size in the trays. Ensure the media is within specification. Refer to GP 9 Paper and Media Specifica- Use this RAP when the printed sheets have ghost images, as shown in Figure 1. tions.

  • Page 62: Iq11 Stains On Back Of Paper Rap

    IQ11 Stains on Back of Paper RAP IQ12 Poor Fusing RAP Use this RAP when the printed sheets have stains on the non-image side of the paper. Use this RAP when the image is improperly fused. Procedure Procedure WARNING WARNING Switch off the electricity to the machine.

  • Page 63: Iq13 Partial Blank Image (Not Periodic) Rap

    IQ13 Partial Blank Image (Not Periodic) RAP IQ14 Partial Blank Image (Periodic) RAP Use this RAP when the printed sheets have blank areas, that do not form a regular pattern. Use this RAP when the printed sheets have blank areas that form a regular, or repeated, defect.

  • Page 64: Iq15 Different Image Density (Left And Right) Rap

    IQ15 Different Image Density (Left and Right) RAP IQ16 Horizontal Bands RAP Use this RAP when the printed sheets have different areas of image density across the pro- Use this RAP when the image has bands appearing across the process direction. An example cess direction.

  • Page 65: Iq17 Periodic Printing Defects Check Rap

    IQ17 Periodic Printing Defects Check RAP Install new components as necessary. Check the condition of the fuser assembly. Install new components as necessary, PL Use this RAP when the printed image shows regular defects in black or white, across the pro- 10.10 to PL 10.15.

  • Page 66: Iq18 Dadf Lead Edge Offset Rap

    IQ18 DADF Lead Edge Offset RAP IQ19 Poor Registration RAP Use this RAP when copies from the DADF have lead edge offset. Use this RAP when the copies are poorly registered. Procedure Procedure WARNING WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine.

  • Page 67: Iqs 1 Solid Area Density

    IQS 1 Solid Area Density Documents Test pattern: solid area density scales, 82E8230 (SIR 542.00) or 82P448 (SIR 494.00). Specification Make a copy of the test pattern. Compare the copy with the solid area density scale. The den- sity of the 1.0 areas on the copy of the test pattern, must be as dark or darker than the 0.8 ref- erence on the solid area density scale.

  • Page 68: Iqs 2 Skew

    IQS 2 Skew IQS 3 Registration Documents Documents Test pattern: 82E2020 (8.5 x 11) or 82E2010 (A4). Test pattern: 82E2020 (8.5 x 11) or 82E2010 (A4). Specification Specifications Refer to Table 1. Refer to Table 1. Table 1 Skew specifications Table 1 Registration measurement Skew Specification...
  • Page 69 4 Repairs and Adjustments REPs 1 - Standby Power REP 14.1 Scanner Assembly ..................4-37 REP 14.2 Scanner Components ..................4-38 REP 1.1 SMPS........................ REP 1.2 HVPS ........................ REPs - 28 External Covers REPs 2 - User Interface REP 28.1 External Covers ....................4-41 REP 28.2 Outbin Assembly.....................

  • Page 70: Rep 1.1 Smps

    REP 1.1 SMPS Remove the SMPS, Figure 1. Parts List on PL 1.12 Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 71: Rep 1.2 Hvps

    REP 1.2 HVPS Replacement is the reverse of the removal procedure. Parts List on PL 1.10 Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 72: Rep 2.1 User Interface Assembly

    REP 2.1 User Interface Assembly Parts List on PL 2.10 Remove 3 screws. Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 73: Rep 2.2 Ui Pwb And Touch Screen

    REP 2.2 UI PWB and Touch Screen Parts List on PL 2.10 Removal WARNING Carefully lift the clamp to release each ribbon cable. Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.
  • Page 74 If necessary, remove the touch screen, PL 2.10 Item 25, and the touch screen housing, PL 2.10 Item 26,from the user interface assembly. Replacement Replacement is the reverse of the removal procedure. Draft 4 Repairs and Adjustments REP 2.2 Phaser 3635MFP...

  • Page 75: Rep 3.1 Main Pwb

    REP 3.1 Main PWB Replacement Replacement is the reverse of the removal procedure. Parts List on PL 3.10 If a new main PWB has been installed, perform the following: Removal Install the MSOK onto the new main PWB, PL 3.10 Item 14. WARNING Install the memory DIMM onto the main PWB, PL 3.10 Item 10.

  • Page 76: Rep 3.2 Usb Pwb And Harness

    REP 3.2 USB PWB and Harness Parts List on PL 3.10 Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 77: Rep 4.1 Main Bldc Motor

    REP 4.1 Main BLDC Motor NOTE: Disconnect harnesses as required to allow access to the main drive assembly. Parts List on PL 4.10 Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 78: Rep 5.1 Dadf Door Open Sensor

    REP 5.1 DADF Door Open Sensor REP 5.2 DADF Lift Solenoid Parts List on PL 5.40 Parts List on PL 5.15 Removal Removal WARNING WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity.

  • Page 79: Rep 5.3 Dadf Registration And Scan Sensors

    REP 5.3 DADF Registration and Scan Sensors Replacement WARNING Parts List on PL 5.35 Ensure all ground leads are connected. Removal Replacement is the reverse of the removal procedure. WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity.

  • Page 80: Rep 5.4 Dadf Transport Assembly And Dadf Feed Assembly

    REP 5.4 DADF Transport Assembly and DADF Feed NOTE: The DADF transport and feed assemblies are removed as a unit. Assembly Parts List on PL 5.30 and PL 5.35 Remove 2 screws Removal at the rear. WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Remove 3 screws supply while performing tasks that do not need electricity.
  • Page 81 Separate the feed assembly from the transport assembly by flexing the hinges. Document detect sensor harness Document detect sensor harness Figure 3 Harness routing Remove the feed assembly. Separate the harnesses. Figure 2 Feed assembly removal Replacement WARNING Ensure all ground leads are connected. Replacement is the reverse of the removal procedure.

  • Page 82: Rep 5.5 Dadf Drive Assembly

    REP 5.5 DADF Drive Assembly Remove the registration solenoid, pickup solenoid or scan motor as required, Figure 2. Parts List on PL 5.40 Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 83: Rep 5.6 Dadf Paper Length Sensor

    REP 5.6 DADF Paper Length Sensor REP 5.7 Pickup Assembly Parts List on PL 5.20 Parts List on PL 5.25 Removal Removal WARNING WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity.
  • Page 84 Lever attached to document gate Pickup assembly When installing the pickup assembly ensure that the peg is correctly located under the lever Figure 2 Correct installation Replacement is the reverse of the removal procedure. Draft 4 Repairs and Adjustments REP 5.7 Phaser 3635MFP 4-19...

  • Page 85: Rep 6.2 Lsu Interlock Switch

    REP 6.1 LSU REP 6.2 LSU Interlock Switch Parts List on PL 6.10 Parts List on PL 6.10 Removal Removal WARNING WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity.

  • Page 86: Rep 7.1 Bypass Feed Assembly

    REP 7.1 Bypass Feed Assembly REP 7.2 Registration Solenoid and Tray 1 Pickup Solenoid Parts List on PL 7.10 Parts List on PL 8.25 Removal Removal WARNING WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine.

  • Page 87: Rep 7.3 Bypass Pickup Roll

    REP 7.3 Bypass Pickup Roll REP 7.4 Tray 2 Feed Motor and Pickup Solenoid Parts List on PL 7.10 Parts List on PL 8.17 Removal Removal WARNING WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine.

  • Page 88: Rep 7.5 Bypass Paper Empty Sensor

    REP 7.5 Bypass Paper Empty Sensor Replacement Replacement is the reverse of the removal procedure. Parts List on PL 7.10 If the harness is tight it may be necessary to remove the bypass feed assembly (REP 7.1) Removal to allow sufficient slack to reinsnstall the sensor. WARNING Switch off the electricity to the machine.

  • Page 89: Rep 8.1 Registration Roll Clutch

    REP 8.1 Registration Roll Clutch Parts List on PL 8.25 Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 90: Rep 9.1 Crum Pwb

    REP 9.1 CRUM PWB Parts List on PL 9.10 Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. WARNING Take care during this procedure.

  • Page 91: Rep 10.1 Duplex Motor

    REP 10.1 Duplex Motor REP 10.2 Exit Motor Parts List on PL 10.20 Parts List on PL 10.20 Removal Removal WARNING WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity.

  • Page 92: Rep 10.3 Front Duplex Guide Assembly

    REP 10.3 Front Duplex Guide Assembly Parts List on PL 10.22 Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 93: Rep 10.4 Exit Roll And Exit Idler Assemblies

    REP 10.4 Exit Roll and Exit Idler Assemblies Parts List on PL 10.25 Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.

  • Page 94: Rep 10.5 Fuser Terminal

    REP 10.5 Fuser Terminal REP 10.6 Heat Lamp Parts List on PL 10.25 Parts List on PL 10.15 Removal Removal WARNING WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity.
  • Page 95 Remove the fixing screw. Disconnect the harness at the left end. Heat lamp Figure 2 Left harness disconnection Figure 3 Heat lamp removal Carefully remove the heat lamp from the fuser assembly by withdrawing it through the Replacement right end of the fuser, Figure 3. Replacement is the reverse of the removal procedure.
  • Page 96 REP 14.1 Scanner Assembly Parts List on PL 14.10 Removal WARNING Remove 2 screws from the rear. Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.
  • Page 97 REP 14.2 Scanner Components Parts List on PL 14.10 Platen cover sensor Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.
  • Page 98 Lift up the CCD module. Disconnect the ribbon cable from the CCD module. Release the ribbon cable from below the CCD module. Release the CCD module belt. Lift the left end of the CCD module guide rail, then remove the CDD module.
  • Page 99 REP 28.1 External Covers Parts List on PL 28.10 Release 3 clips at the bottom Removal and 3 clips at the front, then WARNING remove the left cover. Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity.
  • Page 100 REP 28.2 Outbin Assembly Parts List on PL 28.10 Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury. WARNING Take care during this procedure.
  • Page 101 REP 28.3 Front Mid Cover Parts List on PL 28.10 Removal WARNING Switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury.
  • Page 102 ADJ 1.1 Machine Settings Purpose To correctly set up the machine. Procedure All adjustments to the machines settings are made via dC131 NVM Read/Write and GP 4 Sys- tem Administration Tools. Go to the relevant procedure. Draft 4 Repairs and Adjustments ADJ 1.1 Phaser 3635MFP 4-45...
  • Page 103 ADJ 5.1 DADF Side Edge Registration Adjustment Purpose To correctly set the DADF side edge registration. Procedure Perform the following: Remove the input tray assembly, PL 5.15 Item 2. Remove the lower cover, PL 5.15 Item 1. Carefully move both document guides to the front or the rear to adjust the registration. NOTE: Moving both document guides 1 tooth on the pinion gear will adjust the registra- tion by approximately 3mm (0.1 inch).
  • Page 104 ADJ 8.1 Lead Edge Registration Adjustment Purpose To measure and adjust lead edge image to paper registration. Check NOTE: Both the Check and the Adjustment use an internal test pattern. Both are performed in diagnostics. Check the lead edge registration (top edge of portrait A4 or 8.5x11 inch). Perform the following: Enter dC606 Internal Print Test Patterns.
  • Page 105 ADJ 8.2 Side Edge Registration Adjustment Table 1 NVM location Mode Tray Location Purpose Duplex Side 1 Bypass 07-520 To measure and adjust side edge image to paper registration. Duplex Side 2 07-120 Check Duplex Side 2 07-220 NOTE: Both the Check and the Adjustment use an internal test pattern. Both are performed in Select Read/Write.
  • Page 106 Measure the distance between the lead edge of the paper and the ADG line on the printed Table 1 NVM location test pattern, Figure 1. Mode Tray Location Duplex Side 1 07-150 Duplex Side 1 07-250 Duplex Side 1 Bypass 07-550 Duplex Side 2 07-130...

  • Page 107: Parts List

    5 Parts List PL 1 - Standby Power PL 11 - Stapler Assembly PL 1.10 HVPS ......................... PL 11.10 Stapler Assembly ..................... 5-33 PL 1.12 SMPS......................... PL 14 - Scanner PL 2 - User Interface PL 14.10 Scanner Assembly ................... 5-34 PL 2.10 User Interface ....................

  • Page 108: Pl 1.10 Hvps

    PL 1.10 HVPS Item Part Description – Tray 1 paper empty sensor harness (Not Spared) – HVPS harness (Not Spared) 105N02141 HVPS (REP 1.2) – HVPS insulation sheet (Not Spared) – HVPS shield (Not Spared) – HVPS assembly (Not Spared) Draft 4 Parts List PL 1.10...

  • Page 109: Pl 1.12 Smps

    PL 1.12 SMPS Item Part Description 127N07354 SMPS fan – SMPS cover (Not Spared) 105N02119 SMPS (110V) (REP 1.1) – 105N02143 SMPS (220V) (REP 1.1) – SMPS harness (Not Spared) – SMPS insulation sheet (Not Spared) – Main power socket (Not Spared) –...

  • Page 110: Pl 2.10 User Interface

    PL 2.10 User Interface Item Part Description 140N63296 Front cover panel – Key harness (P/O PL 2.10 Item 27) – Sub-key harness (P/O PL 2.10 Item 091N80272 Start button label (English) – 091N80276 Start button label (French) – 091N80275 Start button label (Symbol) –...

  • Page 111: Pl 3.10 Main Pwb And Main Drive Assembly

    PL 3.10 Main PWB and Main Drive Assembly Item Part Description – Main drive assembly (REF: PL 4.10 Item 7) 130N01532 Speaker 140N63305 FAX PWB (Serial) – 140N63304 FAX PWB (Parallel) – FAX harness (Not Spared) – FAX cover (Not Spared) 140N63297 Main PWB (REP 3.1) –...

  • Page 112: Pl 4.10 Main Drive Assembly

    PL 4.10 Main Drive Assembly Item Part Description 127N07557 Main BLDC motor (MOT04-100) (REP 4.1) – Gear bracket (P/O PL 4.10 Item 7) – Motor bracket (P/O PL 4.10 Item 7) – Gear (92/61) (P/O PL 4.10 Item 7) – Gear (113/33) (P/O PL 4.10 Item 7) –...

  • Page 113: Pl 5.10 Dadf (1 Of 7)

    PL 5.10 DADF (1 of 7) Item Part Description 101N01421 DADF (Complete) – DADF lower cover assembly (P/O PL 5.10 Item 1) – DADF door assembly (REF: PL 5.25 Item 1) – Feed assembly (REF: PL 5.30 Item – Drive assembly (REF: PL 5.40 Item –...

  • Page 114: Pl 5.15 Dadf (2 Of 7)

    PL 5.15 DADF (2 of 7) Item Part Description – Lower cover (P/O PL 5.10 Item 1) – Input tray assembly (REF: PL 5.20 Item 13) – Solenoid damper (P/O PL 5.10 Item 121N01160 DADF lift solenoid (SOL05-320) (REP 5.2) –...

  • Page 115: Pl 5.20 Dadf (3 Of 7)

    PL 5.20 DADF (3 of 7) Item Part Description – Input tray (P/O PL 5.20 Item 13) – Document guide (rear) (P/O PL 5.20 Item 13) – Document guide (front) (P/O PL 5.20 Item 13) – Document guide rack (P/O PL 5.20 Item 13) –...

  • Page 116: Pl 5.25 Dadf (4 Of 7)

    PL 5.25 DADF (4 of 7) Item Part Description – DADF door assembly (Complete) (P/O PL 5.10 Item 1) 130N01533 Pickup roll assembly (REP 5.7) – Bush (P/O PL 5.10 Item 1) – Document gate (P/O PL 5.10 Item – DADF door (P/O PL 5.10 Item 1) –...

  • Page 117: Pl 5.30 Dadf (5 Of 7)

    PL 5.30 DADF (5 of 7) Item Part Description 022N02359 Feed assembly (Complete) (REP 5.4) 003N01030 Retard pad assembly – Retard pad spring (P/O PL 5.30 Item 1) – Feed roll idler (P/O PL 5.30 Item 1) – Upper cover (P/O PL 5.30 Item 1) –...

  • Page 118: Pl 5.35 Dadf (6 Of 7)

    PL 5.35 DADF (6 of 7) Item Part Description – Transport assembly frame (P/O PL 5.35 Item 14) – White bar plate (P/O PL 5.35 Item – White bar plate spring (P/O PL 5.35 Item 14) – Bearing (P/O PL 5.35 Item 14) –...

  • Page 119: Pl 5.40 Dadf (7 Of 7)

    PL 5.40 DADF (7 of 7) Item Part Description 007N01595 Drive assembly (Complete) (REP 5.5) 127N07562 Scan motor (MOT05-200) (REP 5.5) 121N01161 Registration solenoid (SOL05-310) (REP 5.5), Pickup solenoid (SOL05-300) (REP 5.5) – Pickup idler gear (P/O PL 5.40 Item –...

  • Page 120: Pl 6.10 Lsu

    PL 6.10 LSU Item Part Description 122N00259 LSU (REP 6.1) 152N11753 LSU interlock switch (REP 6.2) Draft 4 Parts List PL 6.10 Phaser 3635MFP 5-15...

  • Page 121: Pl 7.10 Bypass Feed Assembly (1 Of 2)

    PL 7.10 Bypass Feed Assembly (1 of Item Part Description 130N01274 Bypass paper empty sensor (Q07- 510) (REP 7.5) – Clutch spring (P/O PL 7.10 Item 29) – Baffle lift spring (P/O PL 7.10 Item 29) (MEXICO) – Bypass feed solenoid (SOL08-500) (P/O PL 7.10 Item 29) –...

  • Page 122: Pl 7.12 Bypass Feed Assembly (2 Of 2)

    PL 7.12 Bypass Feed Assembly (2 of Item Part Description – Feed idler holder (P/O PL 7.10 Item – Lower exit idler spring (P/O PL 7.10 Item 29) – Feed idler shaft (P/O PL 7.10 Item – Feed idler shaft holder (P/O PL 7.10 Item 29) –...

  • Page 123: Pl 7.15 Front Cover Assembly

    PL 7.15 Front Cover Assembly Item Part Description – Front cover (P/O PL 7.15 Item 15) – Lower bypass tray cover (P/O PL 7.15 Item 15) – Front document guide (P/O PL 7.15 Item 15) – Rear document guide (P/O PL 7.15 Item 15) –...

  • Page 124: Pl 8.10 Paper Tray

    PL 8.10 Paper Tray Item Part Description 050N00518 Paper tray (Complete) – Tray empty indicator (P/O PL 8.10 Item 1) – Right width paper guide (P/O PL 8.10 Item 1) – Right width paper guide lock assembly (P/O PL 8.10 Item 1) –...

  • Page 125: Pl 8.15 Tray 2 Assembly (1 Of 2)

    PL 8.15 Tray 2 Assembly (1 of 2) Item Part Description – Front cover (P/O PL 8.15 Item 1) – Bottom cross bar (P/O PL 8.15 Item – Feed roll idler (P/O PL 8.15 Item 1) – Feed roll idler spring (P/O PL 8.15 Item 1) –...

  • Page 126: Pl 8.17 Tray 2 Assembly (2 Of 2)

    PL 8.17 Tray 2 Assembly (2 of 2) Item Part Description 130N01274 Tray 2 paper empty sensor (Q07- 210) – Tray 2 paper empty sensor actuator (P/O PL 8.15 Item 28) – Static eliminator fixing (P/O PL 8.15 Item 28) –...

  • Page 127: Pl 8.20 Rear Cover Assembly

    PL 8.20 Rear Cover Assembly Item Part Description – Magnet (P/O PL 8.20 Item 11) – Rear cover (P/O PL 8.20 Item 11) – Sub panel cover (P/O PL 8.20 Item – Magnet catch (P/O PL 8.20 Item – Face up cover (P/O PL 8.20 Item –...

  • Page 128: Pl 8.25 Registration Rolls

    PL 8.25 Registration Rolls Item Part Description – Grounding plate (Not Spared) – Grounding plate block (Not Spared) – Registration roll (Not Spared) – Feed roll holder (Not Spared) – Rear feed roll holder (Not Spared) – Front feed roll holder (Not Spared) –...

  • Page 129: Pl 9.10 Print Cartridge

    PL 9.10 Print Cartridge Item Part Description – Print cartridge (Not Spared) (NOTE) 002N02628 Transfer roll (NOTE) – Spring contacts (Not Spared) – Print cartridge power strip (Supply, DEV, OPC) (Not Spared) – Print cartridge power strip (MHV) (Not Spared) –...

  • Page 130: Pl 10.10 Fuser Assembly (1 Of 3)

    PL 10.10 Fuser Assembly (1 of 3) Item Part Description 126N00290 Fuser assembly (220V) (REF: PL 10.12, PL 10.15) (NOTE) – 126N00291 Fuser assembly (110V) (REF: PL 10.12, PL 10.15) (NOTE) NOTE: HFSI. To reset the HSFI count go to GP 16. Draft 4 Parts List PL 10.10...

  • Page 131: Pl 10.12 Fuser Assembly (2 Of 3)

    PL 10.12 Fuser Assembly (2 of 3) Item Part Description – Upper cover (P/O PL 10.10 Item 1) – Left lamp cap (P/O PL 10.10 Item – Right lamp cap (P/O PL 10.10 Item – Stripper finger spring (P/O PL 10.10 Item 1) –...

  • Page 132: Pl 10.15 Fuser Assembly (3 Of 3)

    PL 10.15 Fuser Assembly (3 of 3) Item Part Description – Heat roll (P/O PL 10.10 Item 1) – Pressure roll 1 (P/O PL 10.10 Item – Pressure roll 2 (P/O PL 10.10 Item – Fuser idler gear (P/O PL 10.10 Item –...

  • Page 133: Pl 10.20 Duplex Drive Assembly

    PL 10.20 Duplex Drive Assembly Item Part Description 127N07558 Duplex motor (MOT04-300) (REP 10.1) 127N07485 Fuser fan – Duplex motor bracket (P/O PL 10.20 Item 13) 127N07560 Exit motor (MOT04-200) (REP 10.2) – Exit motor bracket (P/O PL 10.20 Item 11) –...

  • Page 134: Pl 10.22 Front Duplex Guide Assembly

    PL 10.22 Front Duplex Guide Assembly Item Part Description 130N01274 Tray 1 paper empty sensor (Q07- 110) – KL-clip (P/O PL 10.22 Item 15) – Front duplex guide (P/O PL 10.22 Item 15) – Sheet guide (P/O PL 10.22 Item 15) –...

  • Page 135: Pl 10.23 Duplex Assembly (1 Of 3)

    PL 10.23 Duplex Assembly (1 of 3) Item Part Description – Duplex frame (P/O PL 10.23 Item – Idler spring (P/O PL 10.23 Item 18) – Bush (P/O PL 10.23 Item 18) – Upper guide (P/O PL 10.23 Item – Alignment bracket (P/O PL 10.23 Item 18) –...

  • Page 136: Pl 10.25 Exit Feed Assembly

    PL 10.25 Exit Feed Assembly Item Part Description – Exit idler spring (P/O PL 10.25 Item – Exit idler holder (P/O PL 10.25 Item – Primary exit idler (P/O PL 10.25 Item 21) – Secondary exit idler (P/O PL 10.25 Item 21) –...

  • Page 137: Pl 10.30 Exit Cover Assembly

    PL 10.30 Exit Cover Assembly Item Part Description – Exit cover (P/O PL 10.30 Item 12) 130N01274 Out bin full sensor (Q08-720) – Out bin full sensor harness (P/O PL 10.30 Item 12) 120N00517 Out bin full sensor actuator – Transport roll holder (P/O PL 10.30 Item 12) –...
  • Page 138 PL 11.10 Stapler Assembly Item Part Description – Stapler housing bracket (Not Spared) – Stapler door interlock switch (Not Spared) 029N00395 Stapler – Stapler assembly (Complete) (Not Spared) – Stapler harness (Not Spared) Draft 4 Parts List PL 11.10 Phaser 3635MFP 5-33...
  • Page 139 PL 14.10 Scanner Assembly Item Part Description – Scanner base (P/O PL 14.10 Item – UI base (P/O PL 14.10 Item 26) – LCD support (P/O PL 14.10 Item 130N01274 CCD home sensor (A), Platen cover sensor (B) (REP 14.2) –...
  • Page 140 PL 28.10 Main Covers Item Part Description 002N02713 Right cover (REP 28.1) – Exit cover assembly (REF: PL 10.30 Item 12) – Out-bin assembly (Not Spared) (REP 28.2) 002N02715 Left cover (REP 28.1) – Rear cover assembly (REF: PL 8.20 Item 11) 002N02717 Front mid cover (REP 28.3) –...
  • Page 141 Parts List Draft 4 PL 28.10 5-36 Phaser 3635MFP...
  • Page 142 6 General Procedures and Information GP 1 - GP 18 GP 1 Diagnostics Entry ....................GP 2 Fault Codes and History Files................GP 3 Machine Status ...................... GP 4 System Administration Tools ................. GP 5 Reports ........................6-12 GP 6 Firmware Upgrade ....................6-13 GP 7 Machine Specifications ..................

  • Page 143: Gp 1 Diagnostics Entry

    GP 1 Diagnostics Entry Touch the Call Closeout button to exit diagnostics. When the Call Closeout window is displayed, the options that follow are available: Purpose • Reset Counters. The default is No. If the Yes button is touched, the counters that fol- This procedure describes the items that follow: low are reset: •...
  • Page 144 Touch the Closeout button to complete the exit procedure. Table 1 Diagnostic menu 1st Level 2nd Level 3rd Level 4th Level Service Info (GP 11) HFSI Reset / Edit Software Versions NOTE: Only the categories for the installed options are displayed. Usage Counters Display Usage Counters Print...
  • Page 145 Table 1 Diagnostic menu 1st Level 2nd Level 3rd Level 4th Level Reset User Interface Application Checksum Verification Touch Screen Calibration dC330 Component Control Network Routines dC132 NVM Initialization - Network All Network NVM Fax dC Routines dC109 Protocol Report dC131 NVM Read/Write dC132 NVM Initialisation - Fax Card Kill All...

  • Page 146: Gp 2 Fault Codes And History Files

    GP 2 Fault Codes and History Files Diagnostics Fault History Description Purpose The diagnostics Fault History window contains two options: To explain the chain code structure and describe fault history contents. Fault Log - Displays the faults in time or code order. Displays a selected fault in detail. Description Permits deletion of the entire history file.

  • Page 147: Gp 3 Machine Status

    Pending Jobs Fax Options Machine Details Customer Support Supplies Number Machine Serial Number System Software Version Customer Asset Tag Number Xerox Asset Tag Number Machine Hardware Options Machine Software Versions Usage Counters Error Messages All Faults Fault Description Draft 4...
  • Page 148 Table 1 Diagnostic menu Function 1st Level 2nd Level 3rd Level 4th Level 5th Level Active Messages Event Log Order By Time / Order By Code Service Information Supply / Measure / Count - General Procedures and Information Draft 4 GP 3 Phaser 3635MFP...

  • Page 149: Gp 4 System Administration Tools

    / Norwegian / Czech / Catalan Xerox Customer Support Customer Support Telephone Number / Supplies Telephone Number / Customer Asset TAG Number / Xerox Asset TAG Number System Administration Reports Machine Configuration / SMTP Log / LDAP Log / Connectivity Log / Network Authentication...
  • Page 150 Mbps Full-Duplex / 100 Mbps Half-Duplex / 100 Mbps Full- Duplex Software Upgrade On / Off Accounting Accounting Enablement Authentication Mode Auditron / Xerox Standard On / Off Accounting / Network Account- Internal Auditron Setup Auditron Initialization User Accounts 1-400 General Accounts...
  • Page 151 Table 1 Diagnostic menu 1st Level 2nd Level 3rd Level 4th Level 5th Level 6th Level Auditron General Accounts Next Open Account / Next Active / Previous 1-50 Account Auditron Reports Print Account Report Auditron Service Mode Copy Only / Copy And Fax Security Settings Authentication Job Operation Rights...

  • Page 152: Gp 5 Reports

    Fax Options This report shows the most recent 50 fax transmissions. • Billing/Meters • Auditron Fax Receive • Xerox Standard Accounting This report shows the most recent 50 fax receptions. • All Accounting Reports Fax Broadcast • Email Confirmation •...

  • Page 153: Gp 6 Firmware Upgrade

    All Accounting Reports Select Add. The firmware file will be added to the print list. The machine will print the Auditron list and Xerox Standard Accounting list. Select Done. The print list will be displayed. Select the firmware file to be downloaded to the machine. Select Add.

  • Page 154: Gp 7 Machine Specifications

    GP 7 Machine Specifications Table 1 General specifications Item Description Specifications are correct at the time of publication. Machine specifications are subject to change without notice. Refer to the following tables for machine specifications: Power Consumption (printing/ Avg. 750W • Table 1 General Specifications.
  • Page 155 • HH - High temperature/high humidity. Table 4 Copy specifications Table 8 HVPS Output Item Description HVPS Output Voltage Mode Transfer High Voltage+ (THV+) +1300V DC +/-3% Quality Text/Photo/Mixed Transfer High Voltage- (THV-) -1200V DC +/-20% Copy Speed 35ppm for 8.5 x 11, 33ppm for A4 Charge Voltage (MHV) -1350V DC +/-20% Optical Resolution (H x V)

  • Page 156: Gp 8 Dadf Document Feeding Specifications

    GP 8 DADF Document Feeding Specifications GP 9 Paper and Media Specifications Purpose Purpose To list the specifications of the documents that can be fed through the DADF. To list the paper and media size specifications. Specifications Procedure Refer to the following specifications: Refer to Table 1.
  • Page 157 A4 or Letter (see NOTE) 138 - 146 gsm (37 - 39lb) +/- 5mm +/- 4 degrees NOTE: Must be standard Xerox transparencies. Envelope Specification Refer to Table 4 for the envelope sizes that can be used in the machine.

  • Page 158: Gp 10 General Disassembly Precautions

    GP 10 General Disassembly Precautions GP 11 Service Information Purpose Purpose Use this procedure when disassembling and reassembling components. To provide machine hardware and software information. Procedure Procedure Enter Diagnostics, GP 1. NOTE: The close proximity of cables to moving parts makes proper routing essential. If com- Select the Service Information tab ponents are removed, any cables disturbed by the procedure must be restored as close as possible to their original positions.

  • Page 159: Gp 12 User Interface Tests Description

    GP 12 User Interface Tests Description Application Checksum Verification This procedure will check the user interface application software checksum and any software Purpose in the extended memory. To describe the user interface tests that are available in GP 4 System Administration Tools and dC305.

  • Page 160: Gp 13 Installation Space Requirements

    GP 13 Installation Space Requirements Purpose To outline the general space requirements to enable safe use and adequate access for service. WARNING Do not work in a confined space. 1 m (39 inches) space is needed for safe working. WARNING USA and Canada.
  • Page 161 Machine Dimensions and Installation Space Requirements Table 1 shows the dimension of the machine and the installation space required for safe oper- ation. NOTE: The dimensions shown in Table 1 allow for a 1 metre (39.4 inches) minimum safety workspace around the machine. To acquire the minimum safety workspace it may be neces- sary to move the machine within the area specified.

  • Page 162: Gp 14 Glossary Of Terms, Acronyms And Abbreviations

    Customer Call Assistance Where possible unit designations as appear in ISO 1000 (International Organization for Stan- Charged Coupled Device dardization) and Xerox Standard MN2-905 have been used. All measurements appear in ISO CCITT Comite Consultatif International Telegraphique et Telephonique units followed by any conversion in brackets e.g.; 22.5 mm (0.885 inches) Change Control Request Copy Darker.
  • Page 163 Table 1 Table 1 Term Description Term Description Constant Velocity Transport Electron Auditron Administrator CentreWare Web Electronic Billing Service DADF Duplex Automatic Document Feeder (feeds documents to a different European Community stack) External Customer Engagement DADH Duplex Automatic Document Handler (feeds documents to bottom of Error Correction Mode.
  • Page 164 FSMA Field Service Maintenance Agreement IETF Internal Engineering Task Force File Transfer Protocol IFAX Internet Fax Failure To Train Image Input Terminal Fuji Xerox Interim Maintenance Group 3 Intlk Interlock Group Command Image Output Terminal Graphical Display Interface IOTC Image Output Terminal Controller (IOT PWB, LVPS and HVPS). Some- Group Identification times referred to as the Power and Control Assembly.
  • Page 165 Mixed Size Originals Legal MSOK Master System Option Key Load Object Attributes MMSOK Manufacturing Master System Option Key Lines per inch Modi Xerox Large Scale Integration Newton Letter NASG-N North American Solutions Group (equivalent to XCI) LVPS Low Voltage Power Supply...
  • Page 166 PPD Minidrivers PPD minidrivers are available in Windows operating systems (from Win- dows 95 onwards). With these, a Xerox - supplied PPD file is used in Original Equipment Manufacturer conjunction with an operating system supplied driver ton create a Post- On Going Maintenance Script driver tailored for a specific device.
  • Page 167 Table 1 Table 1 Term Description Term Description RARP Reverse Address Resolution. Reverse of ARP. Converts a MAC address Specification Change Notice to an IP address. The document centre resolves its address using RARP. Software Change Request See also MAC, NIC and ARP. SCSI Small computer Systems Interface Ring Back Tone...
  • Page 168 Test Point Xerographic Replacement Unit Technical Programme Manager Xerox Standard Accounting Transmissive LCD Liquid Crystal Display lit from the back Xerox Unique Login enables use of the xerox corporate directory Toner Reproduction Curve Train Technical Service Hours Transmit Subscriber Identification...

  • Page 169: Gp 15 Shading Test

    GP 15 Shading Test GP 16 High Frequency Service Items Use this procedure to test the CCD. If the image quality is unsatisfactory, perform this proce- Purpose dure to check the operation of the CCD. To provide the service engineer with a method to view the service history of the high frequency service items (HFSI).

  • Page 170: Gp 17 Restriction Of Hazardous Substances (Rohs)

    Polybrominated Diphenyl Ethers (PBDE’s) • Polybrominated Biphenyls (PBB’s) Identification of a RoHS Compliant Machine Xerox will maintain a central list of RoHS compliant machines. This general procedure is for information only. All Phaser 3635MFP machines are RoHS com- pliant. General Procedures and Information...

  • Page 171: Dc001 Reset Auditron Master Pin

    dC001 Reset Auditron Master PIN dC109 Embedded Fax Protocol Report Purpose Purpose To reset the Auditron and the System Administration password to the default, (1111). This procedure allows the CSE to print out the Fax protocol report. The protocol report contains the protocol information about the last fax transmissions.
  • Page 172 Table 1 Abbreviations Term Description Calling subscriber indentation CM terminator Call menu Calling tone Command repeat Called subscriber identified Continue to correct Response for continue to correct Disconnect Digital command signal Digital identification signal Digital transmit command End of message End of procedure End of retransmission Response for end of transmission...

  • Page 173: Dc131 Nvm Read/Write

    dC131 NVM Read/Write Table 1 Abbreviations Term Description Purpose Subaddress To review and modify values within the machine configuration and control parameters stored in Training check NVM. Transmitting subscriber identification Description Each NVM item is identified using a chain and location code in the form XX-XXX, where XX- is the chain prefix, and -XXX is an identifier in the range 001 to 999.
  • Page 174 NOTE: The Read Only (protected) NVM can only be changed using a password obtained from 07-240 Top Registration The changed dimension of tray 0mm to 6mm Xerox. Tray 2 Duplex 2 top registration of 1st side in (12 steps / (1st side) duplex long and short.
  • Page 175 Table 3 NVM chain 9 Table 5 NVM chain 20 Location NVM Name NVM Description Value Default Location NVM Name NVM Description Value Default 09-140 Detack Bias Con- Detack bias control. Basic of 80 to 160 20-420 DTMF Timing DTMF duration of on/off 80/80 (1) trol value (HVPS setting is value).

  • Page 176: Dc132 Nvm Initialization

    dC132 NVM Initialization Table 5 NVM chain 20 Location NVM Name NVM Description Value Default Refer to the relevant section: 20-810 Fax Transmis- Adjusts the fax transmis- 0 to 15dBm • NVM Initialization - Copier sion Level sion level • NVM Initialization - Network 20-830 Auto Dial Time-...
  • Page 177 Table 1 Copier NVM Table 2 Fax NVM System Fax SA/KO All Copier Machine SA/KO Dust Counters All Fax Configuration Settings Copier file type Category Variable NVM Dust Off Fax file type Category Kill All Directories NVM JBA Database Mailbox Directories NVM JBA Config Poll Directories NVM Auditron Config...

  • Page 178: Dc305 Ui Test

    dC305 UI Test dC330 Component Control Purpose Purpose To show the status of input components e.g. sensors, and to energize output components e.g. To initiate component testing of the local UI. This function also provides a means to test the UI motors, solenoids.
  • Page 179 Procedure Input Codes Enter Diagnostics, GP 1. Table 1 Input codes 01 Select Diagnostics Routines. Code Displayed Name Description General Select required dC routine category: • Copier Routines, 330 Component Control. 01-100 Front cover inter- Front cover interlock switch (S01- Closed = front cover closed lock 100), detects if the side cover is...
  • Page 180 Table 5 Input codes 08 Table 9 Output codes 05 Code Displayed Name Description General Code Displayed Name Description General 08-100 Feed Sensor Detects when the lead edge of the High = paper present 05-201 DADF Scan Motor Energizes the DADF scan motor On/Off.
  • Page 181 Table 13 Output codes 10 Table 14 Output codes 20 Code Displayed Name Description General Code Displayed Name Description General 10-100 Fuser Power On Energizes the fuser to operating tem- On/Off. 20-057 V.34 21600 bps Line1 Emits V.34 21600 bps on line 1. On/Off.

  • Page 182: Dc606 Internal Print Test Patterns

    dC606 Internal Print Test Patterns Purpose To print internal test patterns for image quality analysis. Procedure NOTE: Refer to IQ1 Image Quality Entry RAP for information on the test patterns. Enter diagnostics, GP 1. Enter Diagnostics Routines. Enter Other Routines. Enter 606 Print Test Patterns.

  • Page 183: Change Tags

    Change Tags Machine Tags Purpose TAG: None issued To provide a list of all the tag numbers used together with a description of each of the machine CLASS: modifications. NAME: PURPOSE: Description KIT NUMBER: Each modification to the system is assigned a unique tag number. This section of the service PARTS LIST ON: documentation contains a listing and brief description of all change tags.
  • Page 184 7 Wiring Data Wiring Diagrams Wiring Diagrams......................PWB Connector location PWB Connectors......................7-15 Draft 4 Wiring Data Phaser 3635MFP...

  • Page 185: Wiring Diagrams

    Wiring Diagrams Purpose Wiring diagrams are an aid to trace wiring faults. Wiring Diagrams are used to complement the fault analysis information contained in the relevant RAP. Introduction The PWB connections are shown in the following wiring diagrams: Input power and fuser, Wiring Diagram 1. HVPS, Wiring Diagram 2.
  • Page 186 Wiring Diagram 1 Figure 1 Wiring Diagram 1 Wiring Data Draft 4 Wiring Diagrams Phaser 3635MFP...
  • Page 187 Wiring Diagram 2 Figure 2 Wiring Diagram 2 Draft 4 Wiring Data Wiring Diagrams Phaser 3635MFP...
  • Page 188 Wiring Diagram 3 Figure 3 Wiring Diagram 3 Wiring Data Draft 4 Wiring Diagrams Phaser 3635MFP...
  • Page 189 Wiring Diagram 4 Figure 4 Wiring Diagram 4 Draft 4 Wiring Data Wiring Diagrams Phaser 3635MFP...
  • Page 190 Wiring Diagram 5 Figure 5 Wiring Diagram 5 Wiring Data Draft 4 Wiring Diagrams Phaser 3635MFP...
  • Page 191 Wiring Diagram 6 Figure 6 Wiring Diagram 6 Draft 4 Wiring Data Wiring Diagrams Phaser 3635MFP...
  • Page 192 Wiring Diagram 7 Figure 7 Wiring Diagram 7 Wiring Data Draft 4 Wiring Diagrams 7-10 Phaser 3635MFP...
  • Page 193 Wiring Diagram 8 Figure 8 Wiring Diagram 8 Draft 4 Wiring Data Wiring Diagrams Phaser 3635MFP 7-11...
  • Page 194 Wiring Diagram 9 Figure 9 Wiring Diagram 9 Wiring Data Draft 4 Wiring Diagrams 7-12 Phaser 3635MFP...
  • Page 195 Wiring Diagram 10 Figure 10 Wiring Diagram 10 Draft 4 Wiring Data Wiring Diagrams Phaser 3635MFP 7-13...
  • Page 196 Wiring Diagram 11 Figure 11 Wiring Diagram 11 Wiring Data Draft 4 Wiring Diagrams 7-14 Phaser 3635MFP...
  • Page 197 PWB Connectors SMPS Location: PL 1.12 Item 8 Connector Locations NOTE: Part list references are given with each figure. SMPS, Figure 1. HVPS, Figure 2. Main PWB, Figure 3. Connection PWB, Figure 4. UI PWB, Figure 5. DADF PWB, Figure 6. Tray 2 PWB, Figure 7.
  • Page 198 HVPS Main PWB Location: PL 1.10 Item 3 Location: PL 3.10 Item 6 Figure 2 HVPS Figure 3 Main PWB Wiring Data Draft 4 PWB Connectors 7-16 Phaser 3635MFP...
  • Page 199 Connection PWB UI PWB Location: PL 3.10 Item 17 Location: PL 2.10 Item 24 Figure 4 Connection PWB Figure 5 UI PWB Draft 4 Wiring Data PWB Connectors Phaser 3635MFP 7-17...
  • Page 200 DADF PWB Tray 2 PWB Location: PL 5.15 Item 16 Location: PL 8.17 Item 25 Figure 6 DADF PWB Figure 7 Tray 2 PWB Wiring Data Draft 4 PWB Connectors 7-18 Phaser 3635MFP...
  • Page 201 8 Accessories ACC 1 Foreign Device Interface Installation ..............Draft 4 Accessories Phaser 3635MFP...
  • Page 202 ACC 1 Foreign Device Interface Installation Refer to the Phaser 3635MFP foreign device installation kit for the installation procedure. Draft 4 Accessories ACC 1 Phaser 3635MFP...

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