Using Mailbox Options; Recording Your Name; Recording A Personal Greeting - ShoreTel 420 User Manual

3 Using Voicemail

Using Mailbox Options

The Mailbox Options submenu in the voicemail system lets you:
record your name

record a personal greeting

set your password
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assign your extension to a phone
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change your availability state

enable or disable envelope information

listen to deleted messages

remove deleted messages

enable or disable Outlook-automated call handling

enable or disable email delivery

change the agent state

enable or disable Find Me forwarding


Recording Your Name

1. Log in to voicemail.
2. From the voicemail Main Menu, press 7 to access mailbox options.
3. Press 6.
4. Record your name, and then press #.
5. Choose one of the following options:
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Recording a Personal Greeting

1. Log in to voicemail.
2. Press 7 to access mailbox options.
3. Press 1 to record a personal greeting.
Note
The personal greeting is linked to the active availability state.
ShoreTel 420 IP Phone
To accept your name recording, press #.
To review your name recording, press 1.
To rerecord your name, press 2.
To delete this recording, press 3.
To cancel, press *.

Using Mailbox Options

User Guide 34