Do you have a question about the BG2824BP and is the answer not in the manual?
Questions and answers
Carissa
February 7, 2025
Hello! We purchased this grill from Walmart in September! We used it 4 different times now and it’s quite awful compared to our previous girl that we paid the same for from Home Depot. It cooks very very uneven. The food had to be on the grill a very long time to not be raw in the middle and the rest is dried out. We’ve tried everything. How can I go about returning this? I will also contract Walmart as I would like my money back so I can purchase the brand that I previously had. We grilled almost daily on it and everything was juicy and cooked very, very evenly. There may be a defect in the burners of this grill as well as it shows all flames but parts of the grill still has raw meat and parts are completely crisp on the outside already. We make sure all burners are evenly on medium at all times. Please let me know what my steps are to being able to get my money to buy a different brand. Thank you
Craig Roberts
April 13, 2025
I can't seem to get the firebox to fit on the frame
1 comments:
Mr. Anderson
April 13, 2025
To properly fit the firebox on the frame of the EXPERT GRILL BG2824BP:
1. Use two people to lift and place the Firebox Assembly onto the cart. 2. Fasten it using 4 pieces of AA screws as shown in the instructions.
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Do you have a question about the BG2824BP and is the answer not in the manual?
Questions and answers
Hello! We purchased this grill from Walmart in September! We used it 4 different times now and it’s quite awful compared to our previous girl that we paid the same for from Home Depot. It cooks very very uneven. The food had to be on the grill a very long time to not be raw in the middle and the rest is dried out. We’ve tried everything. How can I go about returning this? I will also contract Walmart as I would like my money back so I can purchase the brand that I previously had. We grilled almost daily on it and everything was juicy and cooked very, very evenly. There may be a defect in the burners of this grill as well as it shows all flames but parts of the grill still has raw meat and parts are completely crisp on the outside already. We make sure all burners are evenly on medium at all times. Please let me know what my steps are to being able to get my money to buy a different brand. Thank you
I can't seem to get the firebox to fit on the frame
To properly fit the firebox on the frame of the EXPERT GRILL BG2824BP:
1. Use two people to lift and place the Firebox Assembly onto the cart.
2. Fasten it using 4 pieces of AA screws as shown in the instructions.
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