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If your Mighty Mule Gate Opener is not operating properly, please follow the steps below:
1. First use the procedures found in the Visual and Audible Diagnostic Indicators section (page 35).
2. If you are unable to solve the problem, call the GTO Service Department at (800) 543-1236, or (850) 575-4144.
Refer to the serial number (located under rear mount on arm) and date of purchase when calling for assistance.
3. If repair or replacement of your gate opener is necessary, the Service Department will assign a Return
Goods Authorization (RGA) number to you.
4. Once you have received your RGA# send in your original equipment for repair. Please refer to Manufacturers'
Limited Warranty for complete details. Securely pack the component(s) authorized for return to the factory.
Include a copy of your sales receipt for the purchase of the product(s). Write the RGA number issued to you on
the outside of the package in LARGE BOLD PRINT.
Ship the package(s) freight prepaid to: GTO, 3121 Hartsfield Road, Tallahassee, Florida, USA 32303.
NOTE: Products returned to GTO without a Return Goods Authorization (RGA) number in LARGE
BOLD PRINT on the outside of the package WILL NOT be accepted. Also, items returned to GTO
freight collect WILL NOT be accepted.
After the twelve (12) month warranty expires, GTO, or one of its authorized service
centers will perform necessary repairs for a nominal fee. Call GTO's Technical
Service Department for more information.
GTO Technical Service and Installation Assistance
38
Mighty Mule MM360 Installation Instructions
WARRANTY REPAIRS
8:00am–7:00pm • Monday–Friday (EST)
Toll Free Support: 800-543-1236 • Fax: 850/575-8950
24/7 Troubleshooting Wizard: http://support.gtoinc.com
GTO Access Systems, LLC
3121 Hartsfield Road, Tallahassee, Florida, USA 32303
www.mightymule.com
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Need help?
Do you have a question about the MM360 and is the answer not in the manual?
Questions and answers
MM360 will not power up after changing fuse on leed from battery
The Mighty Mule MM360 may not power up after changing the fuse on the lead from the battery due to one of the following reasons:
1. No Battery Connection: Ensure the battery is properly connected. If the connection is loose or missing, the unit will not power up.
2. Low Battery Voltage: The battery may be depleted. Check the battery voltage. If the voltage is below ~11.5V in idle state or below ~10.0V while running, the unit may not function properly. Recharge or replace the battery if necessary.
3. Faulty Power Connections: Check the power connections, including the fuse and wiring, to ensure they are secure and correctly installed.
4. Damaged Control Board: If both a transformer and solar panel were connected simultaneously at any point, it could have damaged the control board, preventing the unit from powering up.
Verify these issues systematically to identify the cause.
This answer is automatically generated
gate openhalf way and stop
@sye richards
@sye richards 360 opener
The Mighty Mule MM360 gate may open halfway and then stop due to a limit switch issue or a stall force setting problem. The limit switch issue could be related to the control board, which may need replacement. Additionally, if the stall force setting is too low, the gate may stop due to increased resistance, especially in cold weather. Adjusting the stall force setting appropriately may help resolve the issue.
This answer is automatically generated
What page in the manual for MM360 is the remote transmitter instructions
The remote transmitter instructions are mentioned under "Setting the Closed Position Limit" on page 26 of the Mighty Mule MM360 manual.
This answer is automatically generated
where to connect the wires from the receiver to the motherboard
The Mighty Mule MM360 power input is not polarized, so the wires from the receiver can be inserted into either terminal regardless of color. Ensure the connections are secure and the wire insulation is not exposed.
This answer is automatically generated