Axesstel mv400 SERIES User Manual
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Axesstel mv400 SERIES User Manual

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  • Page 2: Important Notice

    Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The Axesstel modem may be used at this time. The driver or operator of any vehicle should not operate the Axesstel modem while in control of a vehicle.

  • Page 3: Limitation Of Liability

    ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Axesstel aggregate liability arising under or in connection with the Axesstel product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid...

  • Page 4: Table Of Contents

    Table of Contents 1. Introduction ……………………………………….…...……….. 5 2. Product Overview …………………………….………...…...… 7 3. Knowing your Modem ……………………….……..………… 10 Package Contents ………………………………………. 10 Modem Interface ………………………………………… 10 System Components ……………………………………. 13 4. Connecting and Configuring your Modem ….………..…… 15 5. Using USB with your Modem ……………….……..………… 19 Connecting to Data Service with USB …………...…….

  • Page 5: Introduction

    Introduction Thank you for purchasing the Axesstel MV400-series EV-DO Modem (the Modem). This user manual will help you setup, configure and outline best practices for maximizing your wireless home network performance with the Modem. Please be sure to read through this User Manual completely, and pay special attention to the section entitled “Placement of your Modem for Optimal...
  • Page 6 upward direction. • In multistory homes, place the Modem on an upper floor. • Try not to place the Modem near a cordless phone. 2. Avoid Obstacles and Interference Avoid placing your Modem near devices that may emit radio “noise,” such as microwave ovens.

  • Page 7: Product Overview

    In minutes you will be able to connect your computers to the Internet, share your Internet connection and network your computers. The following is a list of features that make your new Axesstel EV-DO Modem an ideal solution for your home or small office network. Implementation of these features depends on the particular service provider and account features you have chosen.
  • Page 8 Plug-and-Play Each Modem has been provisioned at the factory for use with a particular service provider. This sets the Modem to use particular radio channels and enables services specific for that provider. Although the Modem comes with drivers and enabling software, you don’t have to install and use them if you simply want to connect to the Internet, assuming that your Modem has been activated with the network (The process of setting up your account is called activation.
  • Page 9 Integrated 10/100 4-Port Switch The Modem has a built-in, 4-port network switch to allow your wired computers to share printers, data and MP3 files, digital photos, and much more. The switch features automatic detection so it will adjust to the speed of connected devices. The switch will transfer data between computers and the Internet simultaneously without interrupting or consuming resources.

  • Page 10: Knowing Your Modem

    Knowing your Modem Packages Contents • EV-DO Modem • User Manual • Software CD with User Manual • RJ45 Ethernet Networking Cable • USB Cable • Power Supply and Battery Modem Interfaces The Modem has been designed to be placed on a desktop or wall mounted. All of the cables exit from the front of the Modem for better organization and utility.
  • Page 11 No EV-DO signal Solid Green Strongest level Solid Orange Medium level Solid Red Low signal 3. Connect LED This LED informs you that the Modem is connected to a wireless network and passed through the user/password validation. Modem is not connected to network Solid Green Modem is connected to network 4.
  • Page 12 7. USB Connection to Computers Connect your wired (non-wireless) computer to this port using the supplied USB cable. 8. USB/RJ-45 Switch This switch allows your Modem to connect with your computer via either USB port or RJ-45 ports. 9. Connections to Computers (Wired Computer Ports) Connect your wired (non-wireless) computers to these ports.

  • Page 13: System Components

    System components Your Modem is just one part of a system designed to provide you with a wide range of communication features. Every component of the system is needed to enable these capabilities. Your host computing device Your notebook or PC hosts the Modem and runs the communication software: your web browser or email application and Connection Manager—the Modem enabling software.
  • Page 14 A CDMA service provider account Companies that operate CDMA networks and provide access to these networks are called service providers. To use the Modem, you must have an account with a CDMA service provider. Each service provider has its own pricing options. There may be flat rate accounts, which provide you a maximum number of minutes of network usage for a fixed monthly fee.

  • Page 15: Connecting And Configuring Your Modem

    Install Software Axesstel has provided our Install software to make installing your Modem a simple and easy task. You can use it to get your Modem up and running in minutes. The Install software requires that your Windows Me, 2000, or XP computer be connected directly to your Modem.
  • Page 16 • Quick Installation Guide • The Install Software CD with User Manual • The Modem • The Modem’s Power Supply • RJ45 Ethernet Networking Cable Turn off any firewall or Internet-connection-sharing software on your computer. Insert the Install software CD into your CD-ROM drive. The Installation screen will automatically appear on your screen within 15 seconds.
  • Page 17 3.1 Click "Start", select "Connect To" and scroll down to "Show all connections" and left click it. 3.2 Right click "Local Area Connection" scroll down to "Properties" and left click it 3.3 Select the “Internet Protocol (TCP/IP)”. Press the “Properties” button.
  • Page 18 3.4 Check “Obtain an IP address automatically” 3.5 Check “Obtain DNS Server address automatically” 3.6 Click Ok to exit Properties 3.7 If asked to re-start the PC, click “YES”.

  • Page 19: Using Usb With Your Modem

    Using USB with your Modem The Modem has one USB Type B port to provide connectivity for computers equipped with USB. If you choose to use the USB with your Modem, you first need to install the provided USB device driver into your computer. This chapter provides the step-by-step process to install the USB device driver.
  • Page 20 Click “OK”. │ Step 2 Connecting the Modem to your PC 2.1. Turn off both the EV-DO modem and your PC. 2.2. Connect the included USB Cable to the USB port on your PC. 2.3. The Modem cable select switch, located between Ethernet and USB connectors, should be set to USB.
  • Page 21 │ Step 3 Window Device Setup Power ON the PC. After the boot-up process, you will see “Found New Hardware” screen appears. Select Next to install USB Select “Continue Anyway”. Press “Finish” to complete the process.
  • Page 22 Axesstel Diagnostic Port will be detected on your PC. Select Next to install. Select “Continue Anyway”. Press “Finish” to complete the process.

  • Page 23: Connecting To Data Service With Usb

    After USB driver has been installed, use the following steps to connect the Modem to the 1xEV-DO network. 1. Open Network Connections from the Start Menu or Control Panel. 2. Double click “AxessD2” connection item. Make sure that the modem associated with the connection is “Axesstel USB CDC 3100”...
  • Page 24 Enter User name and Password Check “Save this user...”if you do not ◦ wish to enter the user name and password every time you use the Modem. 4. On you first use, press “Properties” button to check if all settings are OK 5.

  • Page 25: Disconnect Usb Connection

    8. Your PC is trying to connect to the EV-DO network. If the connection failed, check each step of this section and try again. Disconnect USB connection To disconnect the EV-DO connection, select “Disconnect” from the Tray Icon area 2. If the tray icon is not visible, open the “Network Connections”...

  • Page 26: Connection Using Ethernet (Rj45) Ports

    Connection Using Ethernet (RJ45) Ports Although the Modem comes with drivers and enabling software, you don’t have to install and use them if you simply want to connect to the Internet through the Ethernet (RJ-45) ports, assuming that your Modem has been activated with the network Once the Modem has been activated, simply connect your computer with the Modem using the provided Ethernet (RJ-45) cable and you are ready to use the...
  • Page 27 Double-click on “Network Connection”. Go to Local Area Connection Properties. Select the “Internet protocol (TCP/IP)”. If there is no TCP/IP line listed, you will need to install TCP/IP first. Press the “Properties” button.

  • Page 28: Configuring Ethernet Connection

    Check “Obtain an IP address automatically”. Check “Obtain DNS Server address automatically”. Click OK to exit Properties If asked to re-start the PC, click “YES”. Configuring Ethernet Connection Your EV-DO Modem provides an embedded Web-based Management Utility to help you configure it using your Web Browser. Follow these steps to configure your Modem’s Ethernet connection.
  • Page 29 2. A pop-up window will appear. When prompt for User name and password, enter the following user id and password. User ID: admin Password: admin * If you have changed the user name and the password, enter the new user name and password.

  • Page 30: Axessmanager Operational Guide

    AxessManager Operational Guide AxessManager is a SW utility that allows the administration of your Modem. One computer at a time can log into the Modem via AxessManager for the purposes of making changes to the settings of the Modem. Once a user has logged in to make changes, all other computers connected to the Modem inherit the same settings.
  • Page 31 2. Battery Icon No battery Blinking red Battery error or very low Blue empty battery Battery low level Blue with 1 bar Battery level 25% Blue with 2 bars Battery level 50% Blue with 3 bars Battery level 75% Blue with 4 bars Battery level close to 100% Progressing 1- 4 bars Battery is charging...
  • Page 32 6. Info Text Messages There are various Info messages displayed in this window. These messages inform you various statuses of your Modem. No Device No devices connected to Modem Searching… Your Modem is searching EV-DO or 1X networks for services No Service Your Modem cannot detect any network after search completed...

  • Page 33: Using The Menu Window

    Using the Menu Window The Menu window is the main Interface that gives you access to more advanced settings of your Modem. The Menu window is a stand-alone, pop-up window that appears after you click the Menu button in the AxessManager main window. Once you enter the Menu window, navigating to different tabs may result in subsequent window pop-up to allow different configurations and settings of your Modem.
  • Page 34 A. System Selection This drop down menu lets you specify the wireless network that your Modem will scan and seek service from. There are 4 modes for which your Modem can operate: • EV-DO only • EV-DO and 1xRTT • 1xRTT only •...
  • Page 35 4. USB Connection Profile Tab This tab lets you define and manage the USB connection of your Modem. You only have to specify items in this tab if you choose to connect and operate your computer with the Modem via the USB port. Note that there is only one USB port on the Modem hence there is only one single user who can use the Modem in this mode.
  • Page 36 A. Profile List This window contains all the USB connection profiles previously defined in the computer currently in use to connect with the Modem and indicates which profile is active. Note that this list is stored in the computer and not in the Modem, hence any changes you make in the profiles are only stored locally.

  • Page 37: Web Manager User Interface

    Web Manager User Interface The Web Manager User Interface is a web-based tool that you can use to set up the Modem if you don’t want to use the default setting of Install CD. You can also use it to manage advanced functions of the Modem. From the User Interface, you can perform the following tasks: •...
  • Page 38 advance to step 2. Skip the rest of step 1. From Menu window, select "Network" tab. A secondary pop up window will appear and ask you to enter User Name and Password. Enter the User Name and Password then click "OK". The pop up window will change to a web-based window │...

  • Page 39: Basic Settings

    1. Quick Navigation Links You can go directly to any of the Modem’s UI pages by clicking directly on these links. The links are divided into logical categories and grouped by tabs to make finding a particular setting easier to find. 2.

  • Page 40: Configuring The Wireless Network Settings

    Configuring the Wireless Network Settings Clicking on the header of the “Wireless Settings” tab will take you to the “Wireless Settings” header page. From this page, the Modem’s Wi-Fi router wireless radio can be enabled or disabled (the default setting is enabled). There are options that allow you to make changes to the Wi-Fi wireless network settings.
  • Page 41 g and b Mode In this mode, the Modem is compatible with 802.11b and 802.11g wireless clients simultaneously. This is the factory default mode and ensures successful operation with all Wi-Fi compatible devices. If you have a mix of 802.11b and 802.11g clients in your network, we recommend setting the Modem to g and b mode.
  • Page 42 least five channels away from the other wireless network. For instance, if another network is operating on channel 11, then set your network to channel 6 or below. To change the channel, select the channel from the drop-down list. Click “Apply Changes”. The change is immediate. Securing your Wi-Fi®...
  • Page 43 2. Subnet Mask This is a unique, advanced feature of your Axesstel Modem. It is possible to change the subnet mask if necessary; however, do NOT make changes to the subnet mask unless you have a specific reason to do so. The default setting is “255.255.255.0”.

  • Page 44: Set Password

    Router Upgrade Clicking on the header of the “Router Upgrade” tab will take you to its header page. From time to time, Axesstel may release new versions of the Modem’s firmware. Firmware updates contain feature improvements and fixes to problems that may exist. When Axesstel releases new firmware, you can obtain it from your Service Provider and update your Modem’s firmware to the latest...

  • Page 45: Configuring Port Forwarding

    Configuring Port Forwarding Clicking on the header of the “Port Forwarding” tab will take you to the “Port Forwarding” header page. This function will allow you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through your Router to your internal network.

  • Page 46: Block Services

    can enter a single port value by filling in the two fields with the same value (e.g. [7500]-[7500]) or a wide range of ports (e.g. [7500]-[9000]). If you need multiple single port values or a combination of ranges and a single value, you must use multiple entries up to the maximum of 20 entries (e.g.

  • Page 47: Wan Setup

    MAC Services Blocking can be set in three modes. Disable. In this mode, there is no restriction to any device connected to the Modem whether it is through Wi-Fi or Ethernet ports. Deny. In this mode, the service table shows the client MAC address being blocked by the Modem.

  • Page 48: Lan Ip Setup

    problems with an application such as a game or video conferencing application. Use this feature on a temporary basis. The computer in the DMZ is NOT protected from hacker attacks. WAN Ping Blocking Computer hackers use what is known as “pinging” to find potential victims on the Internet.

  • Page 49: Static Route

    1. IP Address: The “IP address” is the internal IP address of the Modem. The default IP address is “192.168.2.1”. To access the Web Manager User Interface, type this IP address into the address bar of your browser. This address can be changed if needed. To change the IP address, type in the new IP address and click “Apply”.

  • Page 50: Troubleshooting

    Troubleshooting Problem: Installation CD does not automatically start. Solution: If the CD-ROM does not start the Install software automatically, it could be that the computer is running other applications that are interfering with the CD drive. 1. If the Install screen does not appear within 15—20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer”...
  • Page 51 • If you are still unable to access the Internet after verifying these settings, please contact your Service Provider Technical Support. Problem: • The Install software completed installation, but my web browser doesn’t work. • I am unable to connect to the Internet. The Modem’s “Signal” light is on and the “Connect”...
  • Page 52 • The “Connected” light should be on and not blinking. • The “WAN” light should be either on or blinking. 2. Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen. 3.
  • Page 53 and double-click on your wireless card’s connection. In the “Properties” dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak;...

  • Page 54: Technical Specification

    Technical Specifications This chapter provides technical product data for the Modem. Radio frequency and electrical specifications Frequency Rx: 463 ~ 468 MHz MV410 Range Tx: 453 ~ 458 MHz Frequency Rx: 859.64 ~ 893.37 MHz MV420 & MV440 Range Tx: 824.64 ~ 848.37 MHz Frequency MV430 &...

  • Page 55: Glossary

    Appendix A: Glossary One Times Radio Transmission Technology (the “one times” refers to the frequency spectrum). Supports Internet connections with data rates up to 153 Kbps. Actual speed depends on the network conditions. Compare to 1x EV-DO. 1x-EVDO A high speed standard for cellular packet data communications Rev.
  • Page 56 Electronic Serial Number—The unique first generation serial number assigned to the Modem for cellular network use. Compare to MEID. Federal Communications Commission. The U.S. federal agency that is responsible for interstate and foreign communications. The regulates commercial private radio spectrum management, sets rates for communications services, determines standards for equipment, and controls broadcast licensing.
  • Page 57 transmitted as a unit in a communications network. Personal Communications Services—A cellular communication infrastructure that uses a different frequency range than AMPS. roaming A cellular subscriber is in an area where service is obtained from a cellular service provider that is not the subscriber’s provider. Short message services—A feature that allows users of a wireless device on a wireless network to receive or transmit short electronic alphanumeric messages (up to 160 characters,...

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