Grandstream Networks HT802 User Manual
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Grandstream Networks HT802 User Manual

Analog telephone adaptor
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Grandstream Networks, Inc.
HT802 Analog Telephone Adaptor
User Guide

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  • Page 1 Grandstream Networks, Inc. HT802 Analog Telephone Adaptor User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  • Page 3: Gnu Gpl Information

    GNU GPL INFORMATION HT802 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Connecting HT802 ..........................13 HT802 LEDs Pattern ..........................14 CONFIGURATION GUIDE .................... 15 Obtain HT802 IP Address via Connected Analogue Phone ..............15 Understanding HT802 Interactive Voice Prompt Response Menu ............15 Configuration via Web Browser ......................17 Accessing the Web UI ........................17 Web UI Access Level Management ....................
  • Page 5 Call Return ............................27 RESTORE FACTORY DEFAULT SETTINGS ............... 28 Using the Reset Button ........................28 Using the IVR Command ........................28 EXPERIENCING HT802 ....................29 P a g e www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 HT802 User Guide...
  • Page 6 Table of Tables Table 1: HT802 FXS Analog Telephone Adapter Technical Specifications ..........10 Table 2: Definition of the HT802 Connectors ....................13 Table 3: HT802 LEDs Pattern Description ....................14 Table 4: Voice Prompt Menu ........................15 Table 5: HT802 Call Features ........................23 Table of Figures Figure 1: HT802 Package Contents ......................

  • Page 7: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT802. And it covers the topic of connecting and configuring the HT802, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT802 User Guide”.

  • Page 8: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user guide for HT802. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.2 ...

  • Page 9: Gui Interface Examples

    3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of FXS Port 1 Page 6. Screenshots of FXS Port 2 Page P a g e www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 HT802 User Guide...

  • Page 10: Welcome

    The HT802 Analog Telephone Adapter provides transparent connectivity for analog phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the HT802 is an effective and flexible solution for accessing Internet-based telephone services and corporate intranet systems across established LAN and Internet connections.

  • Page 11: Product Overview

    PRODUCT OVERVIEW The HT802 is a 2-port analog telephone adapter (ATA) that allows users to create a high-quality and manageable IP telephony solution for residential and office environments. Its ultra-compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enable users to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.
  • Page 12 100mm x 100mm x 29.5mm, 114g (without package) Weight Compliance Compliance FCC 15B, AS/NZS CISPR22, AS/NZS60950, EN55022, EN55024, EN60950, EN61000-3-2, EN61000-3-3, UL (Power supply) P a g e | 11 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 HT802 User Guide...

  • Page 13: Getting Started

    Note: Check the package before installation. If you find anything missing, contact your system administrator. HT802 Ports Description The following figure describes the different ports on the back panel of the HT802. Figure 2: HT802 Back Panel P a g e | 12 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 14: Connecting Ht802

    2. Insert the Ethernet cable into the internet or LAN port of the HT802 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 3.

  • Page 15: Ht802 Leds Pattern

    LED Lights Status Power LED The Power LED lights up when the HT802 is powered on and it flashes when the HT802 is booting up. Internet LED The Ethernet LED lights up when the HT802 is connected to your network through the Ethernet port and it flashes when there is data being sent or received.

  • Page 16: Configuration Guide

    Obtain HT802 IP Address via Connected Analogue Phone HT802 is by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your HT802, you should access to the “Interactive Voice...
  • Page 17 Five success tips when using the voice prompt  “*” shifts down to the next menu option and “#” returns to the main menu. P a g e | 16 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 HT802 User Guide...

  • Page 18: Configuration Via Web Browser

    When changing any settings, always submit them by pressing the Update or Apply button on the bottom of the page. After submitting the changes in all the Web GUI pages, reboot HT802 to have the changes take effect if necessary; most of the options under the Advanced Settings and FXS Port (x) pages require reboot.

  • Page 19: Changing Admin Level Password

    Changing Admin Level Password 1. Access your HT802 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings and navigate to Advanced Settings > Admin Password.

  • Page 20: Nat Settings

    Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. Preferred Vocoder (Codec) The HT802 supports following voice codecs. On FXS ports pages, choose the order of your favorite codecs:  PCMU/A (or G711µ/a) ...

  • Page 21: Configuring The Ht802 Through Voice Prompts

    Select voice menu option 01 to allow the HT802 to use DHCP.  STATIC IP MODE Select voice menu option 01 to allow the HT802 to enable the STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 22: Figure 8: Sip Accounts Settings

    After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT802 web interface under Status > Port Status > Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).

  • Page 23: Rebooting The Ht802 From Remote

    Figure 9: Account Status Rebooting The HT802 from Remote Press the “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again.

  • Page 24: Call Features

    CALL FEATURES The HT802 supports all the traditional and advanced telephony features. Table 5: HT802 Call Features Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G726-r24), *0272632 (G726-r32), *0272640 (G726-r40), *027201 (iLBC), *027202 (OPUS).
  • Page 25 Toggles between active call and incoming call (call waiting tone). If not in conversation, Flash/ Hook flash/hook will switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key. P a g e | 24 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 HT802 User Guide...

  • Page 26: Call Operations

    Both HT802 and other VoIP Device are on the same LAN using private IP addresses, or  Both HT802 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).

  • Page 27: Call Hold

    Assume that the call is established between phone A and B are in conversation. The phone A wants to attend transfer phone B to phone C: 1. On the phone A presses FLASH to hear the dial tone. P a g e | 26 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 HT802 User Guide...

  • Page 28: 3-Way Conferencing

    4. If phone C does not answer the call, phone A can press “flash” to resume call with phone B. Note: When attended transfer fails and A hangs up, the HT802 will ring back user A to remind A that B is still on the call.

  • Page 29: Restore Factory Default Settings

    To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable. 2. Locate the reset hole on the back panel of your HT802. 3. Insert a pin in this hole, and press for about 7 seconds.

  • Page 30: Experiencing Ht802

    Thank you again for purchasing Grandstream analogue telephone adapter, it will be sure to bring convenience to both your business and personal life. P a g e | 29 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 HT802 User Guide...

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