Dell Inspiron 13 Service Manual
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Dell Inspiron 13 Service Manual

Dell Inspiron 13 Service Manual

7000 series
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Inspiron 13
7000 Series
Service Manual
Computer Model: Inspiron 13—7352
Regulatory Model: P57G
Regulatory Type: P57G001

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Summary of Contents for Dell Inspiron 13

  • Page 1 Inspiron 13 7000 Series Service Manual Computer Model: Inspiron 13—7352 Regulatory Model: P57G Regulatory Type: P57G001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™...

  • Page 3: Table Of Contents

    Contents Before working inside your computer......10 ..................10 Before you begin ...................10 Safety instructions .................11 Recommended tools After working inside your computer......12 Removing the base cover..........13 ....................13 Procedure Replacing the base cover..........15 ....................15 Procedure Removing the battery...........16 ....................
  • Page 4 Removing the hard drive..........23 ................... 23 Prerequisites ....................23 Procedure Replacing the hard drive..........26 ....................26 Procedure ..................26 Post-requisites Removing the coin-cell battery........27 ................... 27 Prerequisites ....................27 Procedure Replacing the coin-cell battery........29 ....................29 Procedure ..................29 Post-requisites Removing the wireless card.........
  • Page 5 Removing the power and volume-buttons board..36 ................... 36 Prerequisites ....................36 Procedure Replacing the power and volume-buttons board..39 ....................39 Procedure ..................39 Post-requisites Removing the speakers..........40 ................... 40 Prerequisites ....................40 Procedure Replacing the speakers..........43 ....................43 Procedure ..................
  • Page 6 Removing the heat sink..........53 ................... 53 Prerequisites ....................53 Procedure Replacing the heat sink..........55 ....................55 Procedure ..................55 Post-requisites Removing the I/O board..........56 ................... 56 Prerequisites ....................56 Procedure Replacing the I/O board..........58 ....................58 Procedure ..................58 Post-requisites Removing the power-adapter port.......59 ...................
  • Page 7 Removing the display assembly........68 ................... 68 Prerequisites ....................68 Procedure Replacing the display assembly........71 ....................71 Procedure ..................71 Post-requisites Removing the computer base........73 ................... 73 Prerequisites ....................73 Procedure Replacing the computer base........75 ....................75 Procedure ..................75 Post-requisites Removing the display panel..........76 ...................
  • Page 8 Removing the display back-cover and antenna assembly..............84 ................... 84 Prerequisites ....................84 Procedure Replacing the display back-cover and antenna assembly..............86 ....................86 Procedure ..................86 Post-requisites Removing the camera..........87 ................... 87 Prerequisites ....................87 Procedure Replacing the camera..........89 ....................89 Procedure ..................89 Post-requisites...
  • Page 9 Replacing the display cable.......... 97 ....................97 Procedure ..................97 Post-requisites Flashing the BIOS............98 Getting help and contacting Dell........99 ................. 99 Self-help resources ..................99 Contacting Dell...

  • Page 10: Before Working Inside Your Computer

    Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance.

  • Page 11: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at dell.com/ regulatory_compliance.

  • Page 12: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and make sure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.

  • Page 13: Removing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Close the display and turn the computer over. Remove the screws that secure the base cover to the computer base.
  • Page 14 Using a plastic scribe, pry the base cover off the computer base. plastic scribe base cover screws (10)

  • Page 15: Replacing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.

  • Page 16: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure Remove the screws that secure the battery to the computer base.
  • Page 17 Lift the battery off the computer base. hard-drive cable screws (2) battery Turn the computer over. Press and hold the power button for 5 seconds to ground the system board.

  • Page 18: Replacing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the computer base and place the battery on the computer base.

  • Page 19: Removing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 20 Remove the memory module from the memory-module slot. memory module securing clips (2) memory-module slot...

  • Page 21: Replacing The Memory Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module slot.

  • Page 22: Post-Requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. notch memory-module slot memory module Post-requisites Replace the battery.

  • Page 23: Removing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
  • Page 24 Lift the hard-drive assembly, along with its cable, off the computer base. screws (2) hard-drive assembly hard-drive cable pull tab Disconnect the interposer from the hard-drive assembly. Remove the screws that secure the hard-drive bracket to the hard drive.
  • Page 25 Lift the hard-drive bracket off the hard drive. screws (4) hard drive hard-drive bracket interposer...

  • Page 26: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.

  • Page 27: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
  • Page 28 plastic scribe coin-cell battery battery socket...

  • Page 29: Replacing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the I/O board.

  • Page 30: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 31 Slide and remove the wireless card from the wireless-card slot. antenna cables (2) wireless card wireless-card slot screw...

  • Page 32: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 33: Removing The Keyboard Daughter-Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 34 Using a plastic scribe, gently pry to peel off the keyboard daughter-board from the computer base. keyboard cable-1 keyboard-backlight cable-2 keyboard cable-2 keyboard-backlight cable-1 plastic scribe keyboard daughter-board...

  • Page 35: Replacing The Keyboard Daughter-Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Adhere the keyboard daughter-board to the computer base. Slide the keyboard cables and keyboard-backlight cables into the connectors on the keyboard daughter-board and press down the latches to secure the cables.

  • Page 36: Removing The Power And Volume-Buttons Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 37 Remove the power and volume-buttons board cable from the routing guides on the speaker. power and volume-buttons tapes (2) board cable Using a plastic scribe, lift the speaker and peel off the tape that secures the power and volume-buttons board cable to the computer base. Release the power and volume-buttons board from the tabs on the computer base.
  • Page 38 Lift the power and volume-buttons board, along with its cable, off the computer base. speaker plastic scribe tape tabs (2) power and volume-buttons power and volume-buttons board board cable...

  • Page 39: Replacing The Power And Volume-Buttons Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Place the power and volume-buttons board in the slot on the computer base and snap the tabs into place.

  • Page 40: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 41 Peel off the tapes that secure the speaker cable to the computer base. power and volume-buttons routing guides board cable speaker cable tapes (2) Remove the speaker cable from the routing guides on the computer base.
  • Page 42 Using a plastic scribe, release the speakers from the alignment posts and lift the speakers along with its cable off the computer base. plastic scribe speakers (2) routing guides speaker cable...

  • Page 43: Replacing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Using the alignment posts on the computer base, place the speakers on the computer base.

  • Page 44: Removing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 45: Procedure

    Procedure Lift the connector latch and disconnect the keyboard cable from the keyboard daughter-board. keyboard cable keyboard daughter-board Lift the connector latch and disconnect the touch-pad cable from the touch pad. Remove the screws that secure the touch-pad bracket to the computer base.
  • Page 46 Lift the touch-pad bracket off the computer base. screws (4) touch-pad bracket touch-pad cable Peel off the tape that secures the touch pad to the computer base.
  • Page 47 Lift the touch pad away from the computer. tape touch pad...

  • Page 48: Replacing The Touch Pad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Slide the tabs on the touch pad into the slots on the computer base.

  • Page 49: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 50 Remove the I/O board cable from the routing guides on the fan. I/O-board cable I/O-board cable connector Disconnect the fan cable from the system board. Remove the screws that secure the fan to the computer base.
  • Page 51 Lift the fan off the computer base. screws (2) fan cable...

  • Page 52: Replacing The Fan

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Align the screw holes on the fan with the screw holes on the computer base.

  • Page 53: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 54 Lift the heat sink off the system board. heat sink captive screws (3) system board...

  • Page 55: Replacing The Heat Sink

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor.

  • Page 56: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 57 Lift the I/O board off the computer base. screw I/O-board power and volume-buttons pull tab board cable I/O-board cable...

  • Page 58: Replacing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Using the alignment posts, place the I/O board on the computer base.

  • Page 59: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 60 Lift the power-adapter port with its cable, off the computer base. screw power-adapter port power-adapter port cable...

  • Page 61: Replacing The Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Place the power-adapter port into the slot on the computer base.

  • Page 62: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 63 Peel off the tape on the Windows-button board connector, lift the latch and disconnect the Windows-button board cable from the system board. screws (2) display-cable bracket pull tab display cable Windows-button board cable tape Using the pull tab disconnect the hard-drive cable from the system board. Release the latches and disconnect the keyboard cable from the system board.
  • Page 64 Disconnect the speaker cable and the power-adapter port cable from the system board. power-adapter port cable keyboard cable hard-drive cable touch-pad cable keyboard-backlight cable speaker cable Remove the screw that secures the system board to the computer base.
  • Page 65 Lift the system board off the computer base. screw system board...

  • Page 66: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 67: Post-Requisites

    Entering the Service Tag in the BIOS Turn on the computer. Press F2 when the DELL logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input...

  • Page 68: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 69 Peel off the tape on the Windows-button board connector, lift the latch and disconnect the Windows-button board cable from the system board. antenna cables (2) screws (2) display-cable bracket display cable Windows-button board cable tape wireless card Turn the computer over and open the display as far as possible. CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.
  • Page 70 10 Lift the display assembly off the computer base. display assembly screws (3) tape display hinges (2)

  • Page 71: Replacing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.
  • Page 72 Replace the base cover.

  • Page 73: Removing The Computer Base

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 74 computer base...

  • Page 75: Replacing The Computer Base

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Place the computer base on a flat surface with the keyboard facing down.

  • Page 76: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 77: Procedure

    Procedure Remove the display cable from the routing guides inside the hinge covers. display-panel assembly display cable...
  • Page 78 Using a plastic scribe, pry the display-panel assembly off the display back-cover and antenna assembly. display-panel assembly plastic scribe Remove the camera. Remove the Windows-button board.
  • Page 79 Place the display panel on a clean, flat surface. display panel...

  • Page 80: Replacing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Place the display panel on a flat surface. Replace the Windows-button board.

  • Page 81: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 82 Lift the display hinges off the display back-cover and antenna assembly. screws (8) display back-cover and antenna assembly tapes (3) display hinges (2) hinge covers (2)

  • Page 83: Replacing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Place the display-back cover and antenna assembly on a flat surface.

  • Page 84: Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 85: Assembly

    display back-cover and antenna assembly...

  • Page 86: Procedure

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a flat surface.

  • Page 87: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 88 Lift the camera module off the display bezel. camera cable camera plastic scribe...

  • Page 89: Replacing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Connect the camera cable to the camera module. Using the alignment post place the camera module on the display bezel and snap it into place.

  • Page 90: Removing The Windows-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 91 Lift the Windows-button board off the display bezel. Windows-button board screw tape Windows-button board cable...

  • Page 92: Replacing The Windows-Button Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Slide the Windows-button board cable into the connector on the Windows- button board and press down the latch to secure the cable.

  • Page 93: Removing The Display Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 94 Peel off the tapes from the touch-screen board and the touch-screen board cable. latch display cable touch-screen board cable touch-screen board display panel Disconnect the touch-screen board cables from the touch-screen board.
  • Page 95 Using a plastic scribe, peel off the touch-screen board from the display bezel. touch-screen board plastic scribe touch-screen board cables (3) Note the display cable routing and remove the display cable from the routing guides on the display bezel.
  • Page 96 Lift the display cable off the display bezel. display panel display bezel display cable routing guides...

  • Page 97: Replacing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. Procedure Route the display cable through the routing guides on the display bezel.

  • Page 98: Flashing The Bios

    To flash the BIOS: Turn on the computer. Go to dell.com/support. Click Product Support, enter the Service Tag of your laptop and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 99: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8.1—Open the Search charm, Accessing Windows Help type Help and Support in the search box and press Enter.
  • Page 100 NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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