Ricoh MP 402SPF User Manual
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Ricoh MP 402SPF User Manual

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Table of Contents

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See also: Service Manual

User Guide

What You Can Do with This Machine
Getting Started
Copy
Fax
Print
Scan
Document Server
Web Image Monitor
Adding Paper and Toner
Troubleshooting
Information for This Machine
For safe and correct use, be sure to read the Safety Information in
Read This FIrst before using the machine.

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ABE
March 17, 2025

how to connect to a computer

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1 comments:
Mr. Anderson
March 17, 2025

To connect a Ricoh MP 402SPF to a computer, follow these steps:

1. Network Connection (Using Ethernet)
- Insert one end of the Ethernet cable into the printer’s Ethernet port.
- Insert the other end into the computer or network router.
- Plug the power cord into a wall socket and turn on the printer.
- Wait for the printer to recognize the network connection (this may take up to a minute).

2. Driver Installation (Using a CD-ROM)
- Insert the provided CD-ROM into the computer’s CD drive.
- Open File Explorer and double-click the CD-ROM drive.
- Run "Setup.exe" to start the installation process.
- Follow the on-screen instructions to install the printer driver.

3. Network Quick Install (For Network Setup)
- Open the installer and click [Network Quick Install].
- Accept the software license agreement and click [Next].
- Select the machine model (Ricoh MP 402SPF) from the list.
- Click [Install] to complete the setup.

4. Confirm Computer Information (If Needed for Scanning or Network Setup)
- Open Command Prompt and type `ipconfig/all` to find the computer’s name and IP address.
- Type `set user` to confirm the user name.

After completing these steps, the Ricoh MP 402SPF should be connected and ready for use.

This answer is automatically generated

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Summary of Contents for Ricoh MP 402SPF

  • Page 1: User Guide

    User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This FIrst before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 Names of Major Features..........................8 1. What You Can Do with This Machine Searching by What You Want to Do........................9 Reducing my Costs............................9 Using Scanned Files on the Computer.......................
  • Page 4 Adding Icons to the [Home] Screen......................35 How to Use Each Application......................... 38 [Copy] Screen..............................38 [Fax] Screen..............................41 [Scanner] Screen............................46 [Quick Copy] screen........................... 51 [Quick Fax] screen............................52 [Quick Scanner] screen..........................52 Keys that Appear on the Initial Settings Screen and Screens of Each Classic Application....53 [Printer (Classic)] Screen..........................
  • Page 5 Changing the Number of Sets........................78 Storing Data in the Document Server......................80 4. Fax Basic Procedure for Transmissions (Memory Transmission)................81 Registering a Fax Destination........................81 Deleting a Fax Destination.......................... 82 Transmitting while Checking Connection to Destination (Immediate Transmission)........84 Canceling a Transmission..........................85 Canceling a Transmission Before the Original Is Scanned..............
  • Page 6 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information..................................101 Registering an SMB Folder........................103 Deleting an SMB Registered Folder......................106 Entering the Path to the Destination Manually..................107 Basic Procedure for Sending Scan Files by E-mail..................108 Registering an E-mail Destination......................108 Deleting an E-mail Destination.........................
  • Page 7 When the Indicator Lamp for [Check Status] Is Lit or Flashing..............158 When the Machine Makes a Beeping Sound.....................160 When You Have Problems Operating the Machine...................161 When Multiple Functions Cannot Be Executed Simultaneously............165 Messages Displayed When You Use the Copy/Document Server Function........... 166 Messages Displayed When You Use the Facsimile Function..............168 When Network Setting Problems Occur....................

  • Page 8: How To Read The Manuals

    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.

  • Page 9: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DQC243 The following information is region-specific.

  • Page 10: Names Of Major Features

    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder...

  • Page 11: What You Can Do With This Machine

    1. What You Can Do with This Machine You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server.

  • Page 12: Using Scanned Files On The Computer

    1. What You Can Do with This Machine Checking how much paper is saved ([Information] screen) See "How to Use the [Information] Screen", Getting Started. Reducing electricity consumption See "Saving Energy", Getting Started. See "Timer Settings", Connecting the Machine/ System Settings. Using Scanned Files on the Computer BQX138S Sending scan files...

  • Page 13: Registering Destinations

    Searching by What You Want to Do Managing and using documents converted to electronic formats (Document Server) See "Relationship between Document Server and Other Functions", Copy/ Document Server. Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax.

  • Page 14: Operating The Machine More Effectively

    1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults (Copy/Fax/ Scanner/Quick Copy/Quick Fax/Quick Scanner/Copier (Classic)/Document Server/Fax (Classic)/Scanner (Classic)) See "Changing the Default Functions of the Initial Screen", Convenient Functions.

  • Page 15: What You Can Do With This Machine

    What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DLN233 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.

  • Page 16: Making Copies Using Various Functions

    1. What You Can Do with This Machine Making Copies Using Various Functions CMQ002 • You can reduce or enlarge the copy image. With the Auto Reduce/Enlarge function, the machine automatically calculates the reproduction ratio based on the sizes of the originals and the paper you have specified.

  • Page 17: Printing Data Using Various Functions

    What You Can Do with This Machine Printing Data Using Various Functions CMQ004 • This machine supports network and local connections. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print.

  • Page 18: Sending And Receiving Faxes Without Paper

    1. What You Can Do with This Machine CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. •...
  • Page 19 What You Can Do with This Machine CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax. Transmission You can send a fax from your computer over the network (Ethernet or wireless LAN) to this machine, which then forwards the fax via its telephone connection (LAN-Fax).

  • Page 20: Sending And Receiving Faxes Via The Internet

    1. What You Can Do with This Machine • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings. • For details about how to use the function, see "Sending Fax Documents from Computers", Fax. Sending and Receiving Faxes via the Internet xxx@xxx.com xxx@xxx.com...

  • Page 21: Sending And Receiving Faxes By Using The Machine Without Fax Unit Installed

    What You Can Do with This Machine • This machine can receive documents sent via Internet Fax (IP-Fax Reception). See "Types of Reception", Fax. • Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public switched telephone network (PSTN).

  • Page 22: Using The Facsimile And The Scanner In A Network Environment

    1. What You Can Do with This Machine Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-Mail Transmission Function", Fax. See "Basic Procedure for Sending Scan Files by E-mail", Scan.

  • Page 23: Preventing Information Leakage (Security Functions)

    What You Can Do with This Machine CUL003 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page.

  • Page 24: Centrally Controlling Scan Conditions And Distribution

    1. What You Can Do with This Machine • You can limit the usage of functions for each user. • See Security Guide. Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.

  • Page 25: Preventing Unauthorized Copying

    What You Can Do with This Machine CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
  • Page 26 1. What You Can Do with This Machine • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy.

  • Page 27: Getting Started

    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Exterior: Front view DQC201...
  • Page 28 2. Getting Started 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. ADF cover Open this cover to remove originals jammed in the ADF. 3.
  • Page 29 Guide to Names and Functions of Components 17. Main power switch To operate the machine, the main power switch must be on. If it is off, turn the switch on. 18. Bypass tray open lever Push this lever to open the bypass tray. 19.
  • Page 30 2. Getting Started Interior: Front view DQC203 1. Toner cartridge Pull out the toner cartridge and remove jammed paper. Messages appear on the screen when the toner cartridge needs to be replaced, or a new cartridge needs to be prepared. For details about the messages that appear on the screen when consumables need to be replaced, see "Replenishing and Replacing Consumables", Maintenance and Specifications.
  • Page 31 Guide to Names and Functions of Components Messages appear on the screen when the fusing unit needs to be replaced, or a new fusing unit needs to be prepared. For details about the messages that appear on the screen when consumables need to be replaced, see "Replenishing and Replacing Consumables", Maintenance and Specifications.

  • Page 32: Guide To Functions Of The Machine's Options

    2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options DQC205 DQC206 1. Lower paper trays You can attach up to two lower paper trays. There are two types of trays, each holding up to 250 or 500 sheets of paper. These trays can be used in any combination.

  • Page 33: Guide To The Names And Functions Of The Machine's Control Panel

    Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel DCH009 1. Display panel This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the screens of the various functions and applications and provide you with information about operation status and other messages.

  • Page 34: Changing The Display Language

    2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Change Langs. Widget]. Select the language you want to display.

  • Page 35: How To Use The [Home] Screen

    How to Use the [Home] Screen How to Use the [Home] Screen The [Home] screen is set as the default screen when the machine is turned on. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen.
  • Page 36 2. Getting Started To use an application displayed in the [Widget] tab and [Program] tab, create a shortcut for the application on the [Home] screen. For details, see "Customizing the [Home] Screen", Convenient Functions. 6. Icons to switch between screens Press to switch between the five home screens.

  • Page 37: Adding Icons To The [Home] Screen

    How to Use the [Home] Screen • Counter • Inquiry • Address Book Management • Tray Paper Settings • Current Job / Job History • During interrupt copying • During On-hook dialing for fax transmission • The [Home] screen is set as the default screen when the machine is turned on. You can change this default setting under Function Priority.
  • Page 38 2. Getting Started Press [Home] ( ) at the bottom of the screen in the center. Press Press the [Program] tab. Press and hold down the [Bookmark] icon. The image of where the shortcut is to be placed on the [Home] screen is displayed. Drag the icon to where you want to place it on the screen.
  • Page 39 How to Use the [Home] Screen Press and hold down the widget icon you want to add. The image of where the widget is to be placed on the [Home] screen is displayed. Drag the icon to where you want to place it on the screen.

  • Page 40: How To Use Each Application

    2. Getting Started How to Use Each Application You can open the function screens by pressing icons such as [Copy], [Fax], or [Scanner] on the [Home] screen. Standard Application Screen Functions and settings that are used frequently are shown on the top screen. Flick the screen up or down to select a setting item.
  • Page 41 How to Use Each Application DQC227 Icon Description You can adjust the density of the overall original in nine steps. Specify the density by touching the icon and dragging it right or left. You can reduce or enlarge images. You can specify the paper tray containing the paper you want to copy to.
  • Page 42 2. Getting Started DQC228 Icon Description You can sort copies as a set in sequential order. You can specify the size of the original when copying custom size originals. You can select an original type that is suitable for your originals.

  • Page 43: [Fax] Screen

    How to Use Each Application [Fax] Screen DLN228 Icon Description You can switch between items in type of transmission. To use Internet Fax, set [Internet Fax Setting] in [Fax Features] to [On]. The specified destination is shown here. By tapping the destination, you can register it to the Address Book or remove it from the destinations.
  • Page 44 2. Getting Started Icon Description This function allows you to dial while listening to the dial tone from the internal speaker with the handset of the machine or external telephone on-hook. The total number of the selected destinations appears. Press to display a screen to confirm destinations. In the screen to confirm destinations, you can do the following: •...
  • Page 45 How to Use Each Application Icon Description The sections of the Address Book. Press to add a destination. Destinations can be added as follows: • Input destinations manually • Select from the transmission history • Specify a registration number from the Address Book •...
  • Page 46 2. Getting Started Icon Description Press to select the resolution according to the size of the text on your original. Press to specify the density to scan the original. You can also specify the density by touching the icon and dragging it right or left.
  • Page 47 How to Use Each Application DQC231 Icon Description You can select a standard message to be printed. You can send files over a closed network. Requesting reception confirmation You can receive a transmission notification by e-mail. Once memory transmission is complete, you can have the result printed.

  • Page 48: [Scanner] Screen

    2. Getting Started [Scanner] Screen DQC257 Icon Description Displays the type of scanner destination. Press to switch between e-mail destinations and folder destinations. The specified destination is shown here. By tapping the destination, you can register it to the Address Book or remove it from the destinations.
  • Page 49 How to Use Each Application Icon Description Press to display the transmission results screen. In the transmission results screen, you can do the following: • Check sent jobs • Check error descriptions • Cancel transmission of a document in standby •...
  • Page 50 2. Getting Started Icon Description Press to add a destination. Destinations can be added as follows: • Input destinations manually • Select from the transmission history • Specify a registration number from the Address Book • Search for a destination in the Address Book or on the LDAP server [Send Settings] screen You can switch Screens 1 to 4 described in this section by flicking the screen up or down.
  • Page 51 How to Use Each Application Icon Description Press to select the sides of the original to scan, such as one side or both sides. Press to select the scanning size of the original. Press to specify a file name. DQC234 Icon Description Press to specify the density to scan the original.
  • Page 52 2. Getting Started DQC258 Icon Description Press to specify the magnification ratio for scanning the original. Press to erase the image from a specified width around the document and in the center of the document when the document is scanned. Press to sign and encrypt the e-mail.

  • Page 53: [Quick Copy] Screen

    How to Use Each Application DQC259 Icon Description Press to scan multiple originals that consist of one-sided and two-sided originals. You can select this only if [Batch] or [SADF] is also selected. Press this to notify the sender that the e-mail recipient has opened the e-mail.

  • Page 54: [Quick Fax] Screen

    2. Getting Started 4. Specify the copy settings such as duplex or combining. You can also specify scan settings. 5. Check the finished image. 6. Press to start copying. [Quick Fax] screen DCH017 1. Select a destination. You can also enter a destination manually. 2.

  • Page 55: Keys That Appear On The Initial Settings Screen And Screens Of Each Classic Application

    How to Use Each Application 1. Select an e-mail or folder destination. You can also enter e-mail destination manually. 2. Select a color mode. 3. Select a scanning resolution and file type in which to send scanned data. 4. Select an original type and size. 5.
  • Page 56 2. Getting Started Applications' screen DLN234 1. Function screen Each function has a different screen. 2. [Reset] Press to clear the current settings. 3. [User Tools] Press this to use the following items: • Screen Features Press to customize the default settings of the operating system installed on the control panel. See "Screen Features", Connecting the Machine/ System Settings.

  • Page 57: [Printer (Classic)] Screen

    How to Use Each Application 6. [Start] Press to start copying, printing, scanning, or sending. 7. Number keys Use to enter the numbers for copies, fax numbers and data for the selected function. 8. [Sample Copy] Press to make a single set of copies or prints to check print quality before making multiple sets. See "Sample Copy", Copy/ Document Server.

  • Page 58: [Document Server] Screen

    2. Getting Started 4. [Job Reset] Press to cancel the current print job. If you press it when the Hex Dump is selected, Hex Dump is canceled. 5. [Job Operation] Press to suspend a job being processed. 6. [Form Feed] Press to print all the data left in the machine's input buffer.
  • Page 59 How to Use Each Application File list screen DLN219 1. Operational status and messages Displays operational status and messages. 2. [No.], [Folder Name], and [Created Date/Time] Press the item to sort the folders. Select the same item once more for a reverse sort. 3.
  • Page 60 2. Getting Started 11. Icons Displays an icon that indicates the function used to store the document. If a password has been specified for a file, a lock icon appears to the left of the user name for the file. The following icons appear in the list of the Document Server to indicate the function used to store a document: Function...

  • Page 61: Registering Functions In A Program

    Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. Standard Applications • Copy: 25 programs • Fax: 100 programs • Scanner: 100 programs Quick Applications •...
  • Page 62 2. Getting Started Press [Reg. Current Setting to Program]. Press the program number you want to register. Enter the program name. Select the icon for the program. Press [Place]. Press [OK]. Even if you select [Do not Place], you can add shortcuts to the program to the [Home] screen after the program registration is complete.
  • Page 63 Registering Functions in a Program • Programs can be registered to the [Home] screen, and can be recalled easily. For details, see page 35 "Adding Icons to the [Home] Screen". Shortcuts to programs stored in Document Server mode cannot be registered to the [Home] screen.

  • Page 64: Turning On/Off The Power

    2. Getting Started Turning On/Off the Power • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the front side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the front side of the control panel lights up.
  • Page 65 Turning On/Off the Power • Do not hold down the main power switch while turning off the main power. Doing so forcibly turns off the machine's power and may damage the hard disk or memory and cause malfunctions. Push the main power switch. The main power indicator goes out.

  • Page 66: Logging In The Machine

    2. Getting Started Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password.

  • Page 67: Logging Out Using The Control Panel

    Logging In the Machine Press [Login] on the top right on the screen. Press [User Name]. Enter a Login User Name, and then press [Done]. Press [Password]. Enter a Login Password, and then press [Done]. Press [Login]. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.

  • Page 68: Placing Originals

    2. Getting Started Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
  • Page 69 Placing Originals DQC211 1. Limit mark 2. Original guides...
  • Page 70 2. Getting Started...

  • Page 71: Copy

    3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.

  • Page 72: Duplex Copying

    3. Copy Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 • Paper sizes that can apply to Duplex printing are as follows. A4 , A5 , A6 , B5 , B6 ×...

  • Page 73: Specifying The Original And Copy Orientation

    Duplex Copying Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom When Using the Copy Application About how to use the application's screen, see page 38 "[Copy] Screen". Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper.
  • Page 74 3. Copy When Using the Copy Application About how to use the application's screen, see page 38 "[Copy] Screen".

  • Page 75: Combined Copying

    Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.

  • Page 76: One-Sided Combine

    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.

  • Page 77: Two-Sided Combine

    Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. When Using the Copy Application About how to use the application's screen, see page 38 "[Copy] Screen".
  • Page 78 3. Copy 2 Sided 8 Pages Combine 2 Sides Copies four 2-sided originals to one sheet with 4 pages per side. 2 Sided 16 Pages Combine 2 Sides Copies eight 2-sided originals to one sheet with 8 pages per side. When Using the Copy Application About how to use the application's screen, see page 38 "[Copy] Screen".

  • Page 79: Copying Onto Envelopes

    Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 143 "Recommended Paper Sizes and Types".

  • Page 80: Sort

    3. Copy Sort The machine assembles copies as sets in sequential order. CKN018 When Using the Copy Application About how to use the application's screen, see page 38 "[Copy] Screen". Sample Copy Use this function to check the copy settings before making a long copy run. •...
  • Page 81 Sort • This function can be used only when the Sort function is selected. While "Copying..." is displayed, press [Stop]. Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.

  • Page 82: Storing Data In The Document Server

    3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 113 "Storing Data".

  • Page 83: Fax

    4. Fax This chapter describes frequently used facsimile functions and operations. For information not included in this chapter, see Fax available on our website. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations.

  • Page 84: Deleting A Fax Destination

    4. Fax Select the name whose fax destination you want to register. Press the name key, or enter the registered number using the number keys. Press [Fax Dest.]. Press [Change] under "Fax Destination". Enter the fax number using the number keys, and then press [OK]. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode".
  • Page 85 Basic Procedure for Transmissions (Memory Transmission) Press [Delete All], and then press [OK] under "Fax Destination". Press [OK]. Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center.

  • Page 86: Transmitting While Checking Connection To Destination (Immediate Transmission)

    4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.

  • Page 87: Canceling A Transmission

    Canceling a Transmission Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing [Start]. When Using the Fax Application About how to use the application's screen, see page 41 "[Fax] Screen". Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
  • Page 88 4. Fax You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit. All the scanned data is deleted from memory. When Using the Fax Application About how to use the application's screen, see page 41 "[Fax] Screen".

  • Page 89: Printing A Journal Manually

    Printing a Journal Manually Printing a Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.
  • Page 90 4. Fax...

  • Page 91: Print

    5. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. •...

  • Page 92: Quick Installation Via A Network

    5. Print Quick Installation via a Network Using Network Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. Click [Network Quick Install] on the installer screen. The software license agreement appears in the [License Agreement] dialog box. After reading the agreement, click [I accept the agreement.], and then click [Next >].
  • Page 93 Quick Install Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. Click [Exit] in the first window of the installer, and then take out the CD-ROM.

  • Page 94: Displaying The Printer Driver Properties

    5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.

  • Page 95: Standard Printing

    Standard Printing Standard Printing • The default setting is two-sided printing. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message might appear when the print job is complete.

  • Page 96: Printing On Both Sides Of Sheets

    5. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The paper types that can be printed on both sides are as follows: • Plain (66 to 74 g/m ), Plain 2 (75–90 g/m ), Recycled, Special 1, Middle Thick (91 to 105 ), Thick 1 (106 to 130 g/m...

  • Page 97: Combining Multiple Pages Into Single Page

    Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the menu button of the application you are using, and then click [Print].
  • Page 98 5. Print From Left to Right/Top to From Right to Left/Top to Orientation Bottom Bottom Landscape 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...

  • Page 99: Printing On Envelopes

    Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. About how to load envelopes, see Paper Specifications and Adding Paper for details. Press [Home] ( ) at the bottom of the screen in the center.

  • Page 100: Saving And Printing Using The Document Server

    5. Print Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly.

  • Page 101: Managing Documents Stored In Document Server

    Saving and Printing Using the Document Server Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see page 115 "Printing Stored Documents".
  • Page 102 5. Print...

  • Page 103: Scan

    6. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", scan and confirm the details of the destination computer.
  • Page 104 6. Scan You can also confirm the IPv4 address. The address displayed under [IPv4 Address] is the IPv4 address of the computer. Enter the command "set user", and then press the [Enter] key. Be sure to put a space between "set" and "user". Confirm the user name.

  • Page 105: Registering An Smb Folder

    Basic Procedure When Using Scan to Folder In the [Group or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Change] check box. Configure the access permissions for each group and user. Click [OK].
  • Page 106 6. Scan Press [Auth. Info], and then press [ Next]. Press [Specify Other Auth. Info] on the right side of "Folder Authentication". When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in "Default User Name / Password (Send)" of File Transfer settings are applied. Press [Change] under "Login User Name".
  • Page 107 Basic Procedure When Using Scan to Folder Press [Home] ( ) at the bottom of the screen in the center. Locating the SMB folder manually Press [Change] under "Path". Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share.

  • Page 108: Deleting An Smb Registered Folder

    6. Scan You can press [Up One Level] to switch between levels. Select the folder you want to register. Press [OK]. Deleting an SMB Registered Folder Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Address Book Management] icon. Check that [Program / Change] is selected.

  • Page 109: Entering The Path To The Destination Manually

    Basic Procedure When Using Scan to Folder Entering the Path to the Destination Manually When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen".

  • Page 110: Basic Procedure For Sending Scan Files By E-Mail

    6. Scan Basic Procedure for Sending Scan Files by E- mail This section describes the basic procedure for sending scan files by e-mail. When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen". Registering an E-mail Destination Press [Home] ( ) at the bottom of the screen in the center.

  • Page 111: Deleting An E-Mail Destination

    Basic Procedure for Sending Scan Files by E-mail Enter the e-mail address and then press [OK]. Select [Email / Internet Fax Destination] or [Internet Fax Destination Only]. If [Email / Internet Fax Destination] is specified, registered e-mail addresses appear in both Internet fax address display and e-mail address display on the fax function screen, and in the address display on the scanner function screen.

  • Page 112: Entering An E-Mail Address Manually

    6. Scan Entering an E-mail Address Manually When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen".

  • Page 113: Specifying The File Type

    Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.

  • Page 114: Specifying Scan Settings

    6. Scan Specifying Scan Settings When Using the Scanner Application About how to use the application's screen, see page 46 "[Scanner] Screen".

  • Page 115: Document Server

    7. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. •...
  • Page 116 7. Document Server Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. Press [File Name].

  • Page 117: Printing Stored Documents

    Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [2 Sided Copy Top to Top], [2 Sided Copy Top to Bottom], [Booklet], [Magazine] •...
  • Page 118 7. Document Server...

  • Page 119: Web Image Monitor

    8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
  • Page 120 8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.

  • Page 121: Adding Paper And Toner

    9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. •...
  • Page 122 9. Adding Paper and Toner • Be sure to select the correct paper size and feed direction using the paper size dial on the tray. Otherwise, the machine might be damaged, or printing problems might occur. • Do not mix different types of paper in the same paper tray. •...
  • Page 123 Loading Paper DQC256 Check that paper in the paper tray is not being used, and then pull out the paper tray carefully. Adjust the paper size dial to match the size and feed direction of the paper in the paper tray. DQC212 Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the machine.
  • Page 124 9. Adding Paper and Toner Pinch the clip on the side paper guide and slide it to match the paper size. CXC613 Pinch the end guide and slide it inward to match the standard size. CXC614 Fan the paper before loading it in the tray. CBK254 Load the new paper stack print side down.

  • Page 125: Loading Paper Into The Bypass Tray

    Loading Paper CXC666 Adjust the paper guides to close any gaps. Do not move paper loaded in the tray more than a few millimeters. Moving the loaded paper excessively can cause damage to paper edges on the openings of the tray's lifting plate, resulting in sheets being folded or becoming jammed.
  • Page 126 9. Adding Paper and Toner • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 143 "Recommended Paper Sizes and Types".
  • Page 127 Loading Paper Slide both sides of the paper guide outward, and then load paper print side up until it stops. DQC217 Adjust both sides of the paper guide to match the paper width. DQC218 • When using the bypass tray, it is recommended that you set the paper direction to . •...

  • Page 128: Printing From The Bypass Tray Using The Printer Function

    9. Adding Paper and Toner Printing from the Bypass Tray Using the Printer Function • If you select [Machine Setting(s)] or [Machine Setting(s): Any Type] in [Bypass Tray] under [Tray Setting Priority] in [System] of the Printer Features menu, the settings made using the control panel have priority over the printer driver settings.
  • Page 129 Loading Paper Press [Tray Paper Settings]. Press [Printer Bypass Paper Size]. Press [Custom Size]. If a custom size is already specified, press [Change Size]. Press [Horizontal]. Enter the horizontal size using the number keys, and then press [ ]. Press [Vertical]. Enter the vertical size using the number keys, and then press [ ].

  • Page 130: Loading Orientation-Fixed Paper Or Two-Sided Paper

    9. Adding Paper and Toner Select the proper items, according to the paper type you want to specify. • Press [OHP (Transparency)] on the [Paper Type] area when loading OHP transparencies. • To load thin or thick paper, press [Do not Display] on the [Paper Type] area, and then select the appropriate paper thickness in the [Paper Thickness] area.
  • Page 131 Loading Paper Icon Meaning Place or load paper scanned or printed side face up. Place or load paper scanned or printed side face down. • Original orientation Place the originals as shown below. Original orientation Exposure glass Unreadable orientation Readable orientation •...
  • Page 132 9. Adding Paper and Toner *1 If you place originals in the ADF and copy on orientation-fixed paper from the bypass tray without specifying the paper size, the image might be copied upside down. In order to make copies correctly, place the paper upside down or specify the paper size. •...

  • Page 133: Loading Envelopes

    Loading Envelopes Loading Envelopes • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface". Otherwise, an injury might occur. • Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper.

  • Page 134: Loading Envelopes Into The Bypass Tray

    9. Adding Paper and Toner Loading Envelopes into the Bypass Tray Open the rear cover. DQC244 Lower the envelope lever all the way down. CXC633 Close the rear cover. DQC245...
  • Page 135 Loading Envelopes While pressing and holding the button in the upper center of the bypass tray, pull the tray open. DQC215 Fan envelopes, and then align their edges before loading. CBK239 When fanning envelopes, make sure the envelope flaps are not stuck together. If they are stuck together, separate them.
  • Page 136 9. Adding Paper and Toner CBK241 If envelopes are severely curled after printing, flatten them by bending them back against the curl. Set the envelope in bypass tray with the print side up. DQC246 Adjust both sides of the paper guide to match the envelope width. DQC247 •...
  • Page 137 Loading Envelopes DQC249 • When printing on paper other than envelopes DQC256 Specifying envelope size for the bypass tray • If you select [Machine Setting(s)] or [Machine Setting(s): Any Type] in [Bypass Tray] under [Tray Setting Priority] in [System] of the Printer Features menu, the settings made using the control panel have priority over the printer driver settings.

  • Page 138: Loading Envelopes Into Tray 1

    9. Adding Paper and Toner Select the paper size. Press [OK]. Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center. • Confirm that the top of the stack is not higher than the limit mark on the side guides. •...
  • Page 139 Loading Envelopes Lower the envelope lever all the way down. CXC633 Close the rear cover. DQC245 Pull out the paper tray carefully, and then set the paper size dial to " ". DQC212...
  • Page 140 9. Adding Paper and Toner Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the machine. DQC213 Place the tray on a flat surface. Pinch the clip on the side paper guide and slide it outward until they stop. CXC613 Pinch the end guide and slide it toward the back.
  • Page 141 Loading Envelopes Fan envelopes, and then align their edges before loading. CBK239 When fanning envelopes, make sure the envelope flaps are not stuck together. If they are stuck together, separate them. Before loading envelopes, flatten them out so that their curl does not exceed that shown in the illustration below.
  • Page 142 9. Adding Paper and Toner Load envelopes into the paper tray, with the print side down and the flap on the right as shown in the illustration. CXC635 Pinch the clip on the side paper guide and slide it along the edge of the envelope stack. CXC636 Pinch the end guide and slide it along the edge of the envelope stack.
  • Page 143 Loading Envelopes Lift the front side of the tray, and then slide it into the machine carefully until it stops. DQC248 • Envelopes must be loaded in a specific orientation. For details, see page 149 "Envelopes". • Keep the envelope lever pulled up when printing normally. DQC249 Specifying envelope size for tray 1 Press [Home] (...
  • Page 144 9. Adding Paper and Toner Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center. • For details about the available paper size, see page 143 "Recommended Paper Sizes and Types".

  • Page 145: Recommended Paper

    Recommended Paper Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed.
  • Page 146 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity Envelopes Select the paper size: × 9 × 7 , C5 Env , C6 Env , DL Env *1 When a print job is performed on A5 or 5 "...
  • Page 147 Recommended Paper Lower paper tray (500 sheets) Paper type and weight Paper size Paper capacity 52–162 g/m (14 lb. Bond– Select the paper size using the 500 sheets 90 lb. Index) paper size dial on the tray Thin Paper–Thick Paper 2 A4 , A5 , A6 , 8 ×...
  • Page 148 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52–162 g/m (14 lb. Bond– Custom size • Thin Paper–Plain 90 lb. Index) Paper 2: 100 (mainly Europe and sheets Thin Paper–Thick Paper 2 Asia) • Middle Thick– Vertical: 127.0–900.0 mm Thick Paper 2: Horizontal: 60.0–216.0 mm...
  • Page 149 Recommended Paper *4 Enter the paper size. For copier mode, see "Copying onto Custom Size Paper from the Bypass Tray", Copy/ Document Server. For printer mode, see page 126 "Specifying a custom size paper using the control panel". *5 When loading Translucent paper in the bypass tray, do not stack paper over the limit mark. *6 When loading OHP transparencies in the bypass tray, do not stack paper over the limit mark.

  • Page 150: Thick Paper

    9. Adding Paper and Toner • When copying or printing onto letterhead paper, the paper placing orientation is different depending on which function you are using. For details, see page 128 "Loading Orientation-fixed Paper or Two-sided Paper". • If you load paper of the same size and same type in two or more trays, the machine automatically shifts to the other tray when the first tray in use runs out of paper.
  • Page 151 Recommended Paper • Jams and misfeeds can occur when printing on thick smooth paper. To prevent such problems, be sure to fan smooth paper thoroughly before loading them. If paper continues to become jammed or feed in together even after they are fanned, load them one by one from the bypass tray. •...
  • Page 152 9. Adding Paper and Toner • When loading envelopes in the orientation, load them with flaps closed. • Before loading envelopes, press down on them to remove any air from inside, flatten out all four edges. If they are bent or curled, flatten their leading edges (the edge going into the machine) by running a pencil or ruler across them.
  • Page 153 Recommended Paper How to load envelopes Types of envelopes Tray 1 Bypass tray Side-opening envelopes • Flaps: open • Flaps: closed • Bottom side of envelopes: • Bottom side of envelopes: toward the right of the toward the right of the machine machine •...
  • Page 154 9. Adding Paper and Toner • Certain types of envelopes might come out creased, dirtied, or misprinted. If you are printing a solid color on an envelope, lines may appear where the overlapped edges of the envelope make it thicker.

  • Page 155: Adding Toner

    Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
  • Page 156 9. Adding Paper and Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. •...

  • Page 157: Sending Faxes Or Scanned Documents When Toner Has Run Out

    Adding Toner Sending faxes or scanned documents when toner has run out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents. •...
  • Page 158 9. Adding Paper and Toner...

  • Page 159: 10. Troubleshooting

    10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.

  • Page 160: When The Indicator Lamp For [Check Status] Is Lit Or Flashing

    10. Troubleshooting When the Indicator Lamp for [Check Status] Is Lit or Flashing If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen DDJ007 1.
  • Page 161 When the Indicator Lamp for [Check Status] Is Lit or Flashing Problem Cause Solution Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper.

  • Page 162: When The Machine Makes A Beeping Sound

    10. Troubleshooting When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine issues to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep Panel/screen input A screen key was pressed.

  • Page 163: When You Have Problems Operating The Machine

    When You Have Problems Operating the Machine When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
  • Page 164 10. Troubleshooting Problem Cause Solution An error message is still Paper is still jammed in the Remove the jammed paper by displayed, even if misfed tray. following the procedures displayed on paper is removed. the control panel. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting.
  • Page 165 When You Have Problems Operating the Machine Problem Cause Solution Misfeeds occur frequently. The tray's side or end fences • Remove the misfed paper. For may not be set properly. details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. •...
  • Page 166 10. Troubleshooting Problem Cause Solution When printing to envelopes, The envelopes are curled. Make sure you fully flatten curled the envelopes may be fed in envelopes before you load them. Do together, or the envelopes not stack envelopes over the specified may not be fed.

  • Page 167: When Multiple Functions Cannot Be Executed Simultaneously

    When You Have Problems Operating the Machine Problem Cause Solution Cannot use Web Image When print volume limits are • For details about specifying print Monitor to print documents specified, users cannot print volume limits, see "Managing stored in Document Server. beyond their print volume Print Volume per User", Security limit.

  • Page 168: Messages Displayed When You Use The Copy/Document Server Function

    10. Troubleshooting Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 143 "Recommended Paper Sizes and Types".
  • Page 169 Messages Displayed When You Use the Copy/Document Server Function copies of the scanned originals first, and then automatically proceed to scan and to copy the remaining originals. In this case, the resulting sorted pages will not be sequential. For details about Memory Full Auto Scan Restart, see "Input / Output", Copy/ Document Server.

  • Page 170: Messages Displayed When You Use The Facsimile Function

    10. Troubleshooting Messages Displayed When You Use the Facsimile Function Message Cause Solution "Cannot find the specified The name of the computer or Check that the computer name and the path. Please check the folder entered as the folder name for the destination are settings."...

  • Page 171: When Network Setting Problems Occur

    Messages Displayed When You Use the Facsimile Function Message Cause Solution "Some page(s) are near The first page of the The original's blank side might have blank." document is almost blank. been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax.
  • Page 172 10. Troubleshooting Message Cause Solution "Check whether there are User name registration is • Correct that the correct SIP Server any network problems." refused by SIP server. IP Address and SIP User Name are listed in [SIP Settings] of [Fax [13-17] Features].
  • Page 173 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are The "Effective Protocol" and • Check that the correct IP address any network problems." "SIP Server IP Address" is specified for the machine in settings are different, or an [System Settings].
  • Page 174 10. Troubleshooting Message Cause Solution "Check whether there are E-mail transmission was • Check that User Name and any network problems." rejected by SMTP Password for the following authentication, POP before settings in [System Settings] are [14-09] SMTP authentication, or login listed correctly.
  • Page 175 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are No POP3/IMAP4 server • Check that the correct Server any network problems." address is registered. Name or Server Address is listed in [POP3 / IMAP4 Settings] of [15-01] [System Settings].
  • Page 176 10. Troubleshooting Message Cause Solution "Check whether there are Cannot find the DNS server • Check that the following settings any network problems." or POP3/IMAP4 server. in [System Settings] are listed correctly. [15-11] • IP address of the DNS Server •...

  • Page 177: When The Remote Fax Function Cannot Be Used

    Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are • An IP address has not • Check that the correct IP address any network problems." been registered for the is specified for the machine in main machine.
  • Page 178 10. Troubleshooting Message Cause Solution "Authentication with remote The user does not have For details about how to set machine failed. Check permission to use the function permissions, see "Limiting Available remote machine's auth. on the main machine. Functions", Security Guide. settings."...
  • Page 179 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Connection with the remote The settings or machine For details about the settings and machine has failed. There is configurations for using the machine configurations for using the a problem with the remote remote fax function to remote fax function to connect to a machine structure.

  • Page 180: Messages Displayed When You Use The Printer Function

    10. Troubleshooting Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function •...
  • Page 181 Messages Displayed When You Use the Printer Function Message Cause Solution "Load following paper in n. The printer driver settings are Check that the printer driver settings To force print, select incorrect or the tray does not are correct, and then load paper of another tray and press contain paper of the size the size selected in the printer driver...

  • Page 182: Messages Printed On The Error Logs Or Reports When You Use The Printer Function

    10. Troubleshooting When using direct print from a memory storage device Message Cause Solution "Exceeded the limit value for • The size of the selected Files or groups of files larger than 1 GB total data size of the file exceeds 1 GB. cannot be printed.
  • Page 183 Messages Displayed When You Use the Printer Function When print jobs are canceled Message Cause Solution "91: Error" Printing was canceled by the Check that the data is valid. auto job cancel function due to a command error. "A job via the network that Jobs with errors were stored Contact your administrator to check was not printed exists...
  • Page 184 10. Troubleshooting Message Cause Solution "You reach the usage limit. The number of pages the For details about print volume use This job has been user is permitted to print has limitation, see "Managing Print Volume cancelled." been exceeded. per User", Security Guide. "Receiving data failed."...
  • Page 185 Messages Displayed When You Use the Printer Function Message Cause Solution "Duplex has been cancelled." Duplex printing was canceled. Change the setting for "Apply Duplex" in [Tray Paper Settings] to enable duplex printing for the paper tray. For details about setting "Apply Duplex", see "Tray Paper Settings", Connecting the Machine/...
  • Page 186 10. Troubleshooting Message Cause Solution "Exceeded max. capacity of The hard disk became full Delete some of the files stored in the Document Server. Cannot after a file was stored. Document Server or reduce the size store." that you want to send. "Exceeded max.
  • Page 187 Messages Displayed When You Use the Printer Function Message Cause Solution "The print job has been The maximum page Delete some of the files stored in the cancelled because capture capacity of the Document Document Server or reduce the number file(s) could not be stored: Server was exceeded.
  • Page 188 10. Troubleshooting When there is not enough memory Message Cause Solution "84: Error" There is no work area Decrease the number of files sent to the available for image machine. processing. When there is a problem with a parameter Message Cause Solution "86: Error"...
  • Page 189 Messages Displayed When You Use the Printer Function When a user cannot be registered Message Cause Solution "Auto-registration of user Automatic registration of For details about automatic registration information has failed." information for LDAP of user information, see "Auto Authentication or Windows Registration to the Address Book", Authentication failed Security Guide.
  • Page 190 10. Troubleshooting Message Cause Solution "Command Error" An RPCS command error Check using the following procedure: occurred. • Check if the communication between the computer and the machine is working correctly. • Check if the correct printer driver is being used. •...
  • Page 191 Messages Displayed When You Use the Printer Function Message Cause Solution "Failed to obtain file system." PDF direct printing could not Turn off the power, and then back on be performed because the again. If the message appears again, file system could not be contact your service representative.

  • Page 192: Messages Displayed When You Use The Scanner Function

    10. Troubleshooting Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Cause Solution...
  • Page 193 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of The maximum number of Check the maximum number of alphanumeric characters for specifiable alphanumeric characters which can be entered, and the path." characters in a path has then enter it again.
  • Page 194 10. Troubleshooting Message Cause Solution "The program is recalled. The folder destinations for A destination for which the protection Cannot recall the folder which the protection code code is set cannot be recalled by the destination(s) with protection was set were registered in program.
  • Page 195 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. data The data being scanned is Reduce the resolution or [Specify Size] capacity." too large for the scale ratio value, and then scan the original specified in [Specify Size]. again.
  • Page 196 10. Troubleshooting When documents cannot be scanned because the memory is full Message Cause Solution "Memory is full. Cannot Because of insufficient hard Try one of the following measures: scan. The scanned data will disk space, the first page • Wait for a while, and then retry be deleted."...
  • Page 197 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. email size. The file size per page has Change the scanner features settings Sending email has been reached the maximum e- as follows: cancelled. Check [Max. mail size specified in •...
  • Page 198 10. Troubleshooting Message Cause Solution "Exceeded max. page The number of scanned Specify whether to send the data that capacity per file. Press pages exceeded the has already been scanned. [Send] to send the scanned maximum page capacity. data, or press [Cancel] to delete."...

  • Page 199: When Other Messages Appear

    When Other Messages Appear When Other Messages Appear Message Cause Solution "Cannot connect with the • The wireless LAN Turn off the power, and then check the wireless card. Turn the main board was not inserted wireless LAN board is inserted power switch off, then check when the machine was correctly.

  • Page 200: When There Is A Problem Scanning Or Storing Originals

    10. Troubleshooting Message Cause Solution "Printing was stopped due to Printing has stopped Turn off the power, and then turn it on the power supply being low because the power supply again. voltage. Turn the main voltage is low. power switch off then on." "Self checking..."...

  • Page 201: When The Address Book Is Updated

    When Other Messages Appear When the Address Book Is Updated Message Cause Solution "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.

  • Page 202: When Data Cannot Be Sent Due To A Problem With The Destination

    10. Troubleshooting When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) The specified group contains In the message that appears at each contained. Do you want to either an e-mail destination transmission, press [Select].
  • Page 203 When Other Messages Appear Message Cause Solution "XXX cannot be YYY The device certificate (S/ A new device certificate (S/MIME) because the device MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see "Protecting currently valid."...

  • Page 204: When Problems Occur While Logging In

    10. Troubleshooting When Problems Occur While Logging In Message Cause Solution "Authentication has failed." The entered login user name For details about the correct login user or login password is not name and login password, see "Basic correct. Authentication", Security Guide. "Authentication has failed."...
  • Page 205 When Other Messages Appear Message Cause Solution "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still displayed, the the server status." has failed. network may be busy. •...
  • Page 206 10. Troubleshooting...

  • Page 207: 11. Information For This Machine

    11. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
  • Page 208 11. Information for This Machine • The default delay time the machine waits before entering Sleep mode is 1 minute. This default time can be changed. • The machine can print jobs from computers and receive faxes while in Sleep mode. Specification •...

  • Page 209: User Information On Electrical And Electronic Equipment (Mainly Europe)

    If you wish to discard this product, please contact your local authorities, the shop where you bought this product, your local dealer or sales/service representatives. For Turkey only Üretici: Ricoh Company, Ltd. 8-13-1 Ginza, Chuo-ku, Tokyo 104-8222 Japan +81-36278-2111(English only/Sadece İngilizce)

  • Page 210: Environmental Advice For Users (Mainly Europe)

    Toner and ink cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations. For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/...

  • Page 211: Notes To Users In The State Of California (Notes To Users In Usa) (Mainly North America

    Information on Environmental Regulations Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page.
  • Page 212 11. Information for This Machine...

  • Page 213: Index

    INDEX Environmental advice for users......Exposure glass..........26, 66 2 Sided Print............. Extender for the ADF tray........Extender for the bypass tray......... External options............. Address Book............ADF..............8, 26 ADF cover.............. Fax indicator............ADF cover open lever........... File type..............Authentication screen..........Frequently-used settings........
  • Page 214 Managing documents........... Media access lamp..........Sample Print............Media slots............Scan Settings............Message.............. Scan to Folder............Model-specific information........Sending scan files........... 10, 20 Shortcut icon............ 35, 36 Sleep mode............Names of major features........Sort..............14, 78 Note for the battery and/or accumulator symbol................
  • Page 215 WSD scanner............
  • Page 216 MEMO...
  • Page 217 MEMO...
  • Page 218 MEMO M0A0-7500...
  • Page 219 © 2016...
  • Page 220 M0A0-7500...

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