Trouble shooting your Mini UGO
Problem
The speaker doesn't play
Your Micro SD card is inserted into the
UGO but the music doesn't play.
I am trying to play music and charge the
UGO at the same time but no sound comes
out.
Poor sound quality and static.
The only mode that is working is Micro SD
Solution
Turn the power button to 'ON' position.
Make sure the speaker is charged. If you are
not sure that the battery is charged attach
the charging cable to the UGO and plug the
other end into any active USB port.
If using a Micro SD card make sure that the
play/pause button is not in pause position.
Try turning the power Off then back On.
Make sure the power button is in the 'ON'
position.
Songs must be in MP3 format.
Check that the battery is charged.
Try Pressing the Pause/ Play button.
Make sure SD card is inserted with printing
up. Push it in until it clicks into place.
With all cables connected turn the UGO
power button Off and then On again.
If playing from a computer with a Mac OS
connect the charging cable to a wall
adaptor. The UGO will not charge and play
from a Mac OS computer unless the
charging cable is plugged separately.
Charge the battery.
Remove the Micro SD card. The SD card
overrides all other functions.
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