Do you have a question about the SOUNDTOUCH 300 and is the answer not in the manual?
Questions and answers
Curtis Cato
April 5, 2025
I can't get the soundtouch base model pair, it keeps showing amber and red, the white light flashes a second
1 comments:
Mr. Anderson
April 5, 2025
If the Bose SoundTouch 300 shows a flashing white light, it means the system is connecting. A solid amber light means it is disconnected from the bass module, surround speakers, or both. However, the context does not mention a red light, so its meaning cannot be determined.
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S O U N D T O U C H 3 0 0 ® S O U N D B A R O W N E R ’ S G U I D E • B R U G E R V E J L E D N I N G B E D I E N U N G S A N L E I T U N G •...
I M P O R TA N T S A F E T Y I N S T R U C T I O N S Please read and keep all safety and use instructions. Important Safety Instructions 1. Read these instructions. 2.
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If you are not sure about installing the bracket, contact a qualified professional installer. Ensure the bracket is installed according to local building codes. • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.
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• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
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The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. SoundTouch and the wireless note design are registered trademarks of Bose Corporation in the U.S. and other countries. This product incorporates Spotify software which is subject to 3rd party licenses found here: www.spotify.com/connect/third-party-licenses...
Universal remote control buttons ................21 Programming the universal remote control ............22 Customizing the power button ..................23 Resyncing your source and TV ................23 Programming a non-Bose remote control .............. 23 6 - E N G L I S H...
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C O N T E N T S Setting Up SoundTouch® Download and install the SoundTouch® app ............24 SoundTouch® Owner’s Center ..................25 Add the soundbar to an existing account ............... 25 Connect the soundbar to a new network ..............25 Using the SoundTouch®...
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C O N T E N T S Getting System Information System status indicators ....................36 ® Wi-Fi indicator ....................36 TV indicator ....................... 36 SoundTouch® indicator ..................37 Bluetooth indicator ....................37 Connectivity indicator ................... 37 Advanced Features Updating system software..................... 38 Disabling Wi-Fi capability ....................
Virtually Invisible® 300 wireless surround speakers (not provided). You can wirelessly pair the bass module and surround speakers to the soundbar at any time for even richer, more immersive sound. To purchase the bass module or surround speakers, contact your local Bose® dealer or visit www.Bose.com Unpacking Carefully unpack the carton and confirm that the following parts are included: SoundTouch®...
G E T T I N G S TA R T E D Placement guidelines To avoid wireless interference, keep other wireless equipment 1 – 3 ft. (0.3 – 0.9 m) away from the system. Place the system outside and away from metal cabinets, other audio/video components and direct heat sources.
Mounting the soundbar You can mount the soundbar on a wall. To purchase the WB-300 wall bracket, contact your local Bose® dealer or visit www.Bose.com CAUTION: Do not use any other hardware to mount the soundbar. E N G L I S H - 1 1...
S E T T I N G U P T H E S O U N D B A R Cable options Connect the soundbar to your TV using one of two cable options: • Option 1: HDMI™ ARC (preferred) •...
S E T T I N G U P T H E S O U N D B A R Connecting the soundbar to your TV After choosing an audio cable, connect the soundbar to your TV. Option 1: HDMI™ ARC (preferred) 1.
1. Insert one end of the optical cable into your TV’s Optical OUT connector. 2. Hold the plug at the other end of the optical cable with the Bose® logo facing down. 3. Align the plug with the soundbar’s OPTICAL IN connector and insert the plug carefully.
S E T T I N G U P T H E S O U N D B A R Installing the remote control’s batteries 1. Slide open the battery compartment cover on the back of the remote control. 2. Insert the two provided AAA (IEC-LR3) 1.5V batteries. Match the + and – symbols on the batteries with the + and –...
S E T T I N G U P T H E S O U N D B A R Pairing the soundbar with a bass module or surround speakers (optional) If you’ve purchased the optional Acoustimass® 300 wireless bass module or Virtually Invisible®...
F I N I S H I N G S O U N D B A R S E T U P Turning off your TV speakers To avoid hearing distorted audio, turn off your TV speakers. Refer to your TV owner’s guide for more information. Checking for sound 1.
F I N I S H I N G S O U N D B A R S E T U P About ADAPTiQ® audio calibration After setting up your soundbar and pairing the optional bass module or surround speakers, run ADAPTiQ® audio calibration for best acoustic performance. ADAPTiQ audio calibration customizes the sound of the soundbar to the acoustics of your listening area by taking five audio measurements.
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F I N I S H I N G S O U N D B A R S E T U P 4. Press and hold until the TV indicator and the Bluetooth indicator on the soundbar glow green. The ADAPTiQ® process begins. Note: If you don’t hear your language, press on the navigation pad (see page 21) to cycle through languages.
S E T T I N G U P T H E U N I V E R S A L R E M O T E C O N T R O L Universal remote control buttons Use the remote control to control sources connected to your TV or soundbar, adjust the volume and bass, change channels, use dialogue mode, use playback functions and enable cable/satellite box functions.
S E T T I N G U P T H E U N I V E R S A L R E M O T E C O N T R O L Programming the universal remote control The universal remote control has four programmable source buttons ( ).
Once programmed, the non-Bose remote controls basic functions such as power on/off and volume. Note: The non-Bose remote must be able to send IR (infrared) signals to control the soundbar. E N G L I S H - 2 3...
25. Download and install the SoundTouch® app On your smartphone or tablet, download the Bose® SoundTouch® app. • Apple users: download from the App Store • Android™ users: download on the Google Play™ store •...
S E T T I N G U P S O U N D T O U C H ® SoundTouch® Owner’s Center global.Bose.com/Support/ST300 This website provides access to the owner support center, which includes: owner’s manuals, articles, tips, tutorials, a video library, and the owner community where you can post questions and answers.
3. While the music is playing, press and hold a preset (1 – 6) on the remote control until the soundbar emits a tone. Note: For information on using the SoundTouch® app to set and change your presets, visit global.Bose.com/Support/ST300 2 6 - E N G L I S H...
U S I N G T H E S O U N D B A R Source selection You can switch between sources by selecting different inputs on your TV using the remote control. For information on connecting to a device paired via Bluetooth, see page 34.
U S I N G T H E S O U N D B A R Adjusting the bass setting You can adjust the soundbar’s bass setting using the SoundTouch® app or the remote control. For details on the SoundTouch® app, see page 24. 1.
U S I N G T H E S O U N D B A R Function buttons The red, green, yellow and blue buttons on the remote control correspond with the color-coded function buttons on your cable/satellite box or teletext functions. •...
B L U E T O O T H T E C H N O L O G Y Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets and laptop computers. Before you can stream music from a mobile device, you must pair the mobile device with the soundbar.
B L U E T O O T H T E C H N O L O G Y Pairing your mobile device 1. On the remote control, press and hold the Bluetooth button until the Bluetooth indicator on the soundbar blinks blue. 2.
Bluetooth and NFC features. Refer to your mobile device owner’s guide to learn more about these features. 2. Gently tap the NFC touchpoint on your mobile device to the top of the soundbar behind the Bose® logo. Your mobile device may prompt you to accept pairing. Once paired, the Bluetooth indicator on the soundbar glows solid white and the soundbar emits a tone.
• Turn off the Bluetooth feature on your mobile device. • If your mobile device supports NFC, tap the NFC touchpoint on your mobile device to the top of the soundbar behind the Bose® logo. 3 4 - E N G L I S H...
Note: The mobile device must be within range and powered on. • If your mobile device supports NFC, tap the NFC touchpoint on your mobile device to the top of the soundbar behind the Bose® logo. Clearing the soundbar’s pairing list You can store up to eight paired mobile devices in the soundbar’s pairing list.
G E T T I N G S Y S T E M I N F O R M AT I O N System status indicators The front of the soundbar has a series of indicators that show system status. Wi-Fi indicator Shows the Wi-Fi connection status of the system.
G E T T I N G S Y S T E M I N F O R M AT I O N SoundTouch® indicator Indicator activity System state Blinking white Connecting to a SoundTouch® source Solid white System is playing a SoundTouch® source Solid amber •...
A D VA N C E D F E AT U R E S Updating system software The SoundTouch® app alerts you when a software update is available for the soundbar. You can update the system software using the app or the remote control. 1.
A D VA N C E D F E AT U R E S Disabling Wi-Fi capability Disabling Wi-Fi also disables the Bluetooth feature. 1. On the remote control, press the SoundTouch® button 2. Press and hold until the Wi-Fi indicator , TV indicator , SoundTouch®...
A D VA N C E D F E AT U R E S Resetting the soundbar Factory reset clears all source, volume, network and ADAPTiQ® audio calibration settings from the soundbar and returns it to original factory settings. 1. On the remote control, press the SoundTouch® button 2.
A LT E R N AT E S E T U P Alternate setup methods You may need to use an alternate setup method to resolve the following problems: Symptom Solution No available HDMI™ inputs on your Follow the instructions for “Connecting a source to the TV for sources soundbar”...
1. Connect a source to the soundbar (see “Connecting a source to the soundbar” on page 41). 2. Select the appropriate system settings in the SoundTouch® app to play surround sound audio directly from the source. For more information, visit global.Bose.com/Support/ST300 4 2 - E N G L I S H...
1. Plug the power cord into an AC (mains) power outlet. 2. On your computer, open a browser and go to: global.Bose.com/Support/ST300 Tip: Use the computer where your music library is stored. 3. Download and run the SoundTouch® app.
Failure to register will not affect your limited warranty rights. The warranty information provided with this product does not apply in Australia and New Zealand. See our website at www.Bose.com.au/warranty or www.Bose.co.nz/warranty for details of the Australia and New Zealand warranty. Technical information...
• Place the soundbar according to the placement guidelines (see page 10). If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service.
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(refer to the Acoustimass® 300 owner’s guide online). If you speakers don’t have a 3.5 mm stereo cable (commonly used for headphones and mobile devices), contact Bose® customer service to receive this part. You can also purchase this part at your local electronics store. Intermittent or no •...
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T R O U B L E S H O O T I N G Symptom Solution Sound is coming from • Make sure that the soundbar’s HDMI cable is inserted into a connector on your TV labeled ARC or Audio Return Channel. If your your TV speaker TV does not have an HDMI ARC connector, connect to the soundbar using the optical cable (see page 14).
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• Unlock your mobile device and turn on the Bluetooth and NFC device features. • Tap the NFC touchpoint on your mobile device to the top of the soundbar behind the Bose® logo (see page 33). 4 8 - E N G L I S H...
After correcting your problem, you must restart ADAPTiQ audio calibration (see page 19). If you hear a different error message, contact Bose® customer service. E N G L I S H - 4 9...
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Do you have a question about the SOUNDTOUCH 300 and is the answer not in the manual?
Questions and answers
I can't get the soundtouch base model pair, it keeps showing amber and red, the white light flashes a second
If the Bose SoundTouch 300 shows a flashing white light, it means the system is connecting. A solid amber light means it is disconnected from the bass module, surround speakers, or both. However, the context does not mention a red light, so its meaning cannot be determined.
This answer is automatically generated