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Troubleshooting
Troubleshoot the Activity Tracker
If the activity tracker crashes or is unresponsive, follow the procedures described below in order .
Reset the Activity Tracker
1 .
Reset the activity tracker . See UNPAIR OR RESET THE ACTIVITY TRACKER on page 15 .
If the activity tracker still does not work properly, see DISCONNECT AND RE-PAIR THE ACTIVITY TRACKER below .
Disconnect and Re-pair the Activity Tracker
1 .
In the iFit app, select the main menu screen, touch the gear icon, touch the Advanced icon, and select Device . Then,
select Unlink Device .
2 . On your device, open the BLUETOOTH settings, select the activity tracker from the list of connected devices, and then
select the Forget option .
3 . Unpair the activity tracker . See UNPAIR OR RESET THE ACTIVITY TRACKER on page 15 .
4 . Re-pair the activity tracker to your device . See PAIR THE ACTIVITY TRACKER on page 16 .
If the activity tracker still does not work properly, see HARD RESET THE ACTIVITY TRACKER below .
Hard Reset the Activity Tracker
1 .
Hard reset the activity tracker . See HARD RESET THE ACTIVITY TRACKER on page 16 .
If the activity tracker still does not work properly, send email to support@iFit .com .
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