Oki C823n User Manual
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Oki C823n User Manual

Colour laser printer
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Summary of Contents for Oki C823n

  • Page 1 C813n C823n/C823dn C833n/C833dn C843n/C843dn ES8433 ES8443 - 1 -...

  • Page 2: About The Product Warranty

    All rights are reserved by Oki Data Corporation. You must not copy, transfer, translate, etc. the content herein without authorization. You must obtain written permission from Oki Data Corporation before doing any of the above.

  • Page 3: Emergency First Aid

    Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing. ● Manufacturer ● Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan For all sales, support and general enquiries contact your local distributor.

  • Page 4: For Your Safety

    ● For Your Safety ● Read the User’s Manual for your safety before using the product. Cautions related to safety A warning provides additional information which, if ignored, may result in a risk of personal WARNING injury. A caution provides additional information which, if ignored, may result in equipment CAUTION malfunction or damage.

  • Page 5: Manual Composition

    ● Manual Composition ● The following manuals are included with this product. ● Quick Guide This notes brief descriptions of how to install this printer. ● User’s Manual (Setup) ---- This document Basic operations are described to aid understanding of this printer. The initial setup descriptions including printer placement and the network initial setting are noted along with troubleshooting and maintenance procedures.
  • Page 6 The diffusion of dust, ozone, styrene, benzene, TVOC, and ultrafine particles conforms to the Eco Mark 155, “Printer” substance emission certification criteria. (Toner was tested by performing black and white and color printing with Oki Data genuine toner cartridges according to the appendix S-M of the Blue Angel RAL UZ-171:2012 test method.)

  • Page 7: Table Of Contents

    Contents About the Product Warranty ..............2 Emergency first aid .................3 Manufacturer ..................3 Importer to the EU/Authorized representative ..........3 Environmental information ...............3 For Your Safety ..................4 Manual Composition ................5 About This Manual ...................5 1. Setup ................. 10 Checking Products ................. 11 Checking Package Contents ..................
  • Page 8 Contents 2. Printing Basic Operation ............ 43 Supported Paper ................... 43 How to Print from the Tray ..............48 How to Print from the MP Tray ..............49 Printing in Custom Sizes ................ 53 Paper Output ..................57 Convenient Print Functions ..............58 Canceling Printing .................
  • Page 9 5. Appendix ................. 117 Menu List of the Operator Panel ............117 Checking the Printer’s Status with the Display Screen ..........117 Menu List of the Operator Panel ................118 Specifications ..................125 Index ..................131 Oki contact details ..............132 - 9 -...

  • Page 10: Setup

    1. Setup How to set up is explained in this chapter. „ Setup Flow 1. Checking Products ● Checking package contents ● Checking names of the operator panel and how to operate ● Checking names of product parts ● Checking options 2.

  • Page 11: Checking Products

    Checking Products ● Checking Products ● This section gives an overview of the printer. Checking Package Contents ● Software DVD-ROM Check that you have everything shown below. CAUTION It may cause injury! ● At least two people are needed to lift the printer safely because it weighs about 37 Kg or 40 Kg.

  • Page 12: Operator Panel

    Operator Panel ● Operator Panel ● This section explains the names and functions of components on the operator panel and how to enter text. Name Function Display screen Displays operating instructions and the status of the printer. <ON LINE> button Switches between on line and off line modes.

  • Page 13: How To Use The Function Key

    Operator Panel Function No. Function menu How to Use the Function Key Media Type (Tray 3) Media Weight (Tray 3) Press numeric keys after pressing the <Fn> key when the message “Ready To Print” Paper Size (Tray 4) appears on the display screen. The function X Dimension (Tray 4) menu corresponding to the number entered is Y Dimension (Tray 4)

  • Page 14: Names Of Components

    Operator Panel Names of Components Name Multipurpose tray Paper set cover Wireless LAN module cover Name Front cover Front cover open lever Operator panel Power switch Output tray Multipurpose tray Tray 1 Air vents Name Rear output tray AC power socket Interface part Access cover Duplex unit (Only for the model of the name...

  • Page 15: Available Options

    Operator Panel Available Options The following options are available for your printer: ● Additional tray unit (tray 2/3/4) ● Additional RAM (256 MB or 512 MB) ● 16 GB SD memory card kit ● Wireless LAN module Reference ● For details on how to install the options, refer to “Installing Options”...

  • Page 16: Checking The Placement Environment

    Checking the Placement Environment ● Checking the Placement Environment ● Placement Environment Placement Space Your printer must be placed in the following Place your printer on a flat surface that is wide environment: enough that the printer’s feet securely on the surface.

  • Page 17: Preparing Your Printer

    Preparing Your Printer ● Preparing Your Printer ● This section explains how to unpack your printer and how to turn it on and off. Unpacking Installing Consumables Insert your finger into the recess on CAUTION It may cause injury! the right side of the printer and pull the ●...
  • Page 18 Preparing Your Printer Remove the protective sheets from four Turn the blue lever (7) of the toner image drums. cartridge backward until its top aligns on mark. Place an image drum on a Turn the levers of all four 4 toner cartridges. newspaper.

  • Page 19: Loading Paper

    Preparing Your Printer Slide the paper guide (3) and paper Loading Paper stopper (4) to the size of paper to be loaded. Reference ● Please refer to “Supported Paper” P.43 for information on how to load paper into the printer. Pull out the paper tray (1).

  • Page 20: Turning On/Off The Power

    Preparing Your Printer Load paper with the print side face down Turning On/Off the Power and press it from above. Note Power Supply Conditions ● Do not load paper exceeding the [ ] mark (5) of the paper guide. The power supply must meet the following conditions: Voltage: 110 - 127 VAC (Range 99 - 140 VAC)

  • Page 21: Turning On The Power

    Preparing Your Printer Turning On the Power Turning Off the Power Plug the AC cord (1) into the AC power Hold down the power switch (1) for socket of your printer. about a second. The message “Shutting down Please wait. Printer will turn off automatically”...

  • Page 22: Power Saving Mode

    Preparing Your Printer Power Save Mode and Deep Sleep Mode „ Restoring a Printer from the Power Saving Mode Two-phase power conservation enables you to To restore the printer from the power save save on power consumed by the printer. mode or the deep sleep mode, press the <POWER SAVE>...

  • Page 23: Installing Options

    Preparing Your Printer Stack an additional tray aligning a back Installing Options side of each tray. This section explains how to install options on your printer. The following options are available: ● Additional tray unit (Tray 2/3/4) ● Additional RAM (256 MB or 512 MB) ●...
  • Page 24 Your printer supports 256 MB and 512 MB RAM. Note ● Use only genuine Oki Data products. The performance cannot be guaranteed when using other products. ● The static electricity may damage parts. Discharge the static electricity from your body by touching grounded ●...
  • Page 25 Preparing Your Printer Slide the metal plate (2) upward to Insert the additional RAM (4) into the remove. slot and fix it by pushing it toward the printer. Note ● If the SD memory card socket is attached, remove Note the SD memory card.
  • Page 26 Preparing Your Printer Close the access cover (1). Press the scroll button several times to select [RAM] and press the <ENTER> button. Check that the value of [RAM] has increased. Plug the AC cord and Ethernet or USB cable into your printer, and then turn on the power switch.
  • Page 27 ● The SD memory socket is attached to the SD memory card. Note ● Use only genuine Oki Data products. The performance cannot be guaranteed when using other products. ● The static electricity may cause damage to the parts. Discharge the static electricity in your body by touching grounded metallic parts, etc.
  • Page 28 Preparing Your Printer Install the SD memory card (4) into the While holding the lower part of the SD memory card socket (5). metal plate (2), slide the metal plate downward and secure it. Install the SD memory socket to the Close the access cover (1).

  • Page 29: Test Printing From The Printer

    Preparing Your Printer Press the scroll button several times Test Printing from the Printer to select [System] and press the <ENTER> button. Check that you can print with the printer. Check the detailed settings and status of your printer by printing the contents of the settings (Menu Map).

  • Page 30: Connecting To A Computer

    Connecting to a Computer ● Connecting to a Computer ● This section explains how to connect your printer to a computer and install a printer driver software using the provided “Software DVD-ROM”. Prepare a computer with a DVD drive. „ Connection Method You can select either of the following connection methods: ●...

  • Page 31: Network Connection

    Connecting to a Computer Installing a Printer Driver Network Connection (for Windows) Perform the following procedure to connect your To complete the network connection with a printer to a computer via network. Windows computer, first set IP addresses for the printer, and then install a printer driver on the Connecting an Ethernet Cable computer.
  • Page 32 Connecting to a Computer ‰ First, Set the IP address of the printer. Press the to select [IP Address Set], and press the <ENTER> button. Turn on the printer. Press the <MENU> button on the operator panel. If setting the IP address manually, press the scroll button and select [Manual], and press the <ENTER>...
  • Page 33 Connecting to a Computer Enter the IP address using the numeric Enter the default gateway address and (0-9) keys, and press the <ENTER> press the <ENTER> button. button. To move to the next box, press the <ENTER> button. To move to the next box, press the <ENTER> button.
  • Page 34 Connecting to a Computer ‰ Next, install the printer driver on the Click [Install Optional Software]. computer. Insert the included “Software DVD-ROM” into a computer. When [AutoPlay] is displayed, click [Run Setup.exe]. Installation starts. Memo ● The following software is installed. - PCL6 Printer Driver (Including Network Extension and Color Swatch Utility) - FAQ...
  • Page 35 Installing a Printer Driver Select the machine where [Kind] is (For Mac OS X) [Bonjour], and then select [OKI C833 PS] from the [Use]. To complete the network connection with a Mac operating system, install a printer driver on the...
  • Page 36 [Drivers] > [PCL] > [C823] > Double- Note click [Installer for OSX]. ● If [OKI C833 PS] is not displayed for [Kind] correctly, click [-], delete the machine from Enter the administrator password, and [Printers], and then newly perform steps 8 to 12.

  • Page 37: Usb Connection

    Plug the other end of the USB cable into the computer’s USB interface connector. Note ● If [OKI C823 PCL] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then newly perform steps 8 to 12.

  • Page 38: For Windows

    Connecting to a Computer Installing a Printer Driver Click [Install Optional Software]. (For Windows) Note ● You must be logged in as an administrator to complete this procedure. Insert the included “Software DVD-ROM” into a computer. When [AutoPlay] is displayed, click [Run Setup.exe].
  • Page 39 Click [+]. Click [Default]. Installing a Printer Driver Select the machine where [Kind] is (For Mac OS X) [USB], and then select [OKI C833 PS] from the [Use]. Note ● Disable the anti-virus software before starting this Connection Priner Name Kind procedure.
  • Page 40 [Drivers] > [PCL] > [C823] > Double- Note click [Installer for OSX]. ● If [OKI C833 PS] is not displayed for [Kind] correctly, click [-], delete the machine from Enter the administrator password, and [Printers], and then newly perform steps 8 to 12.

  • Page 41: When Adding Options

    “4” as the trays 1, 2, 3 and 4 are available. Note ● If [OKI C823 PCL] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then newly perform steps 8 to 12. Click [Open Print Queue...].
  • Page 42 Select the number of available trays in [Available Tray], and then click [OK]. Click [Start] > [Devices and Printers]. Right-click the [OKI C833] icon and then select [Printer Properties]. (If you have installed multiple printer drivers, select [Printer Properties] >...

  • Page 43: Printing Basic Operation

    2. Printing Basic Operation This chapter describes how to print documents from a computer. ● Supported Paper ● Supported Paper Types For high-quality printing, be sure to use paper types that satisfy requirements such as those for material quality, weight, and surface finish. Please use digital photo print paper. If not using recommended paper, please check the print quality and the movement of the paper sufficiently beforehand to make sure that there are no problems.
  • Page 44 Supported Paper Paper Type Paper Size mm (inch) Paper Weight Envelope Nagagata #3 120 x 235 Envelopes should be 24lb paper, and flap parts of envelopes should be folded. Nagagata #4 90 x 205 Nagagata #40 90 x 225 Youkei #0 120 x 235 Youkei #4 105 x 235...

  • Page 45: Storing Paper

    Supported Paper Storing Paper Store paper under the following conditions to maintain quality. ● Inside a cabinet or other dry and dark place ● On a flat surface ● Temperature: 20°C ● Humidity: 50% RH (relative humidity) Do not store in the following locations. ●...

  • Page 46: Paper Capacity

    Supported Paper Paper Loaded on the Tray Your printer has two built-in trays (tray 1 and the MP tray) and an additional tray unit (tray 2/3/4). Refer to the list below to check the supported paper and capacities of each tray. Note ●...
  • Page 47 Supported Paper Tray Supported paper size Paper capacity Paper weight MP Tray ● A3 ● 100 sheets ● Light ● A4 (when paper weight is 80 g/m (64 to 82 g/m ● A5 ● 10 envelopes ● Medium Light ● A6* (83 to 90 g/m ●...

  • Page 48: How To Print From The Tray

    How to Print from the Tray ● How to Print from the Tray ● The following procedure explains how to load paper in tray 1 or tray 2/3/4 (option). Memo ● This procedure explains to load paper in tray 1. The same procedure is applied to tray 2/3/4. Pull out the paper tray (1).

  • Page 49: How To Print From The Mp Tray

    How to Print from the MP Tray ● How to Print from the MP Tray ● This procedure explains how to load paper in the MP tray. Note ● Do not load paper of different sizes, types or weights at the same time. ●...
  • Page 50 How to Print from the MP Tray Close the paper set cover (5). When loading paper vertically or horizontally Com-10, DL, C5 If always printing on same size or type paper from the MP tray, register the paper on the operator panel.
  • Page 51 How to Print from the MP Tray Press the <BACK> button until Press the scroll button to select the [MPTray Config] is displayed. weight of the loaded paper and then press the <ENTER> button. Press the scroll button to select [Media Type] and then press the Press the <ON LINE>...
  • Page 52 How to Print from the MP Tray For Windows PS Printer Driver From the [File] menu, select [Print]. Click [Preferences] or [Properties]. Select the [Paper/Quality] tab. Select [Multi-Purpose Tray] from [Paper Source]. Click [Advanced]. Click [Paper Size] and select a paper size from the drop-down list.

  • Page 53: Printing In Custom Sizes

    Printing in Custom Sizes ● Printing in Custom Sizes ● To load custom size paper, you need to register the width and length of the paper before printing. The range of the sizes you can set differs according to the paper tray. Press the scroll button several times Tray...
  • Page 54 Printing in Custom Sizes Press the scroll button to select Press the <ON LINE> button to exit the [X Dimension] and then press the menu mode. <ENTER> button. Specify a custom in the following procedures. Enter the paper width value using the ten-key pad and then press the For Windows PCL Printer Driver <ENTER>...

  • Page 55: For Windows Ps Printer Driver

    Printing in Custom Sizes For Windows PS Printer Driver For Mac OS X Printer Driver Note Click [Start] and select [Devices and ● In the Mac OS X printer driver, paper size out of the Printers]. available range can be set, however, image is not correctly printed.
  • Page 56 Printing in Custom Sizes For Mac OS X PS Printer Driver ‰ Open the file you want to print, and print it in the following procedures. From the [File] menu, select [Page For Windows PCL Printer Driver Setup]. From the [File] menu, select [Print]. Select a paper size from [Paper Size] and then click [OK].

  • Page 57: Paper Output

    Paper Output ● Paper Output ● Your printer outputs to the output tray or rear output tray. Paper types that can be outputted to each stacker are as follows. „ Using the Rear Output Tray Output Supported Paper output Paper is delivered with the print side face up, Stacker paper type capacity...

  • Page 58: Convenient Print Functions

    Convenient Print Functions ● Convenient Print Functions ● The following convenient print functions are available. For details, refer to the User’s Manual (Advanced). „ Printing on Postcards, Reply „ Changing Print Quality Postcards or Envelopes (Resolution) You can change the print quality to suit your needs.

  • Page 59: Canceling Printing

    Canceling Printing ● Canceling Printing ● Press the <CANCEL> button on the operator panel to cancel print jobs being currently printed or preparing for a print. When you press the <CANCEL> button is pressed, the following message appears. and then press To cancel printing, select [Yes] the <ENTER>...

  • Page 60: Setting The Time That Elapses Before Entering The Power Save Mode

    Setting the Time that Elapses Before Entering the Power Save Mode ● Setting the Time that Elapses Before Entering the ● Power Save Mode Note ● When a printer is in the power saving mode, press the <POWER SAVE> button to restore from the mode. ●...

  • Page 61: Setting The Time That Elapses Before Entering The Deep Sleep Mode

    Setting the Time that Elapses Before Entering the Deep Sleep Mode ● Setting the Time that Elapses Before Entering the ● Deep Sleep Mode Note ● When a printer is in the power saving mode, press the <POWER SAVE> button to restore from the mode. ●...

  • Page 62: Constraints When In Deep Sleep Mode

    Setting the Time that Elapses Before Entering the Deep Sleep Mode Constraints When in Deep Sleep Mode This section explains constraints when in the deep sleep mode. The printer may not enter the deep sleep mode if an error is displayed. Printer Driver Utility Constraints When the printer goes into the deep sleep mode, the following constraints apply to the printer driver and utility functions.
  • Page 63 Setting the Time that Elapses Before Entering the Deep Sleep Mode Network Function Constraints ● MIB * You can reference through some supported MIB in the deep sleep In the deep sleep mode, the following mode (Get command). constraints apply to network functions. „...

  • Page 64: Settings For Turning Power Off Automatically (Auto Power Off)

    Settings for Turning Power Off Automatically (Auto Power Off) ● Settings for Turning Power Off Automatically ● (Auto Power Off) Note ● In the factory default, a printer does not enter the auto power off mode while connecting to the network. Setting the Auto Power Off Press the scroll button several times...

  • Page 65: Setting The Time That Elapses Before Entering The Auto Power Off Mode

    Settings for Turning Power Off Automatically (Auto Power Off) Memo Setting the Time that Elapses Before ● The auto power off time can be selected from the Entering the Auto Power Off Mode followings: - [1 hour] Note - [2 hours] ●...

  • Page 66: Setting The Buzzer

    Setting the Buzzer ● Setting the Buzzer ● You can set the buzzer volume when a paper jam occurs. Press the scroll button on the Press the scroll button several times operator panel. to select [Buzzer Setup], and press the <ENTER>...

  • Page 67: Troubleshooting

    3. Troubleshooting This chapter provides solutions to the problems you may encounter while operating your printer. Memo ● Meanings of symbols in error messages: - “%COLOR%” indicates Cyan (C), Magenta (M), Yellow (Y) or Black (K). - “%TRAY%” indicates tray 1, tray 2, tray 3, tray 4 or the MP tray. - “%COVER%”...

  • Page 68: When Paper Jams Occurs/When An Error Message Does Not Disappear Even After Jammed Paper Is Removed

    When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed ● When Paper Jams Occurs/When an Error ● Message does not Disappear Even After Jammed Paper is Removed When paper is jammed inside a printer or when an error message does not disappear even after jammed paper is removed, an error message appears on the display screen.
  • Page 69 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed Message displayed after the <HELP> Reference Status Message on the Display Screen button is pressed Page Error Code Paper jams 1st Line Open Cover 382, 383 page 73 2nd Line...
  • Page 70 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed Open the upper duplex unit cover (2) Remove the jammed paper gently in and check for jammed paper. If jammed the direction of the arrow if an edge of paper remains, pull it out gently and jammed paper can be seen, and then close the cover.
  • Page 71 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed Error Code 380, 401, 637 Open the upper duplex unit cover (4) and check for jammed paper. If jammed A paper jam has occurred around the front paper remains, remove it, and close the cover.
  • Page 72 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed Error Code 381, 638 Cover the removed image drums with paper so that the image drums are not A paper jam has occurred under an image drum. exposed to light.
  • Page 73 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed Error Code 382, 383, 639, 640 Return all four image drums into the printer carefully. A paper jam has occurred around the fuser unit. Insert your finger into the recess on the right side of the printer and pull the front cover open lever (1) to open the...
  • Page 74 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed Cover the removed image drums with Hold the fuser unit handle (6) and lift paper so that the image drums are not the fuser unit out of the printer. exposed to light.
  • Page 75 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed Push the left lock lever (5) of the fuser Close the front cover (2). unit backward. Note ● Cannot close the front cover securely if the output tray is not closed.
  • Page 76 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed Remove the jammed paper gently by Lower the paper set cover (1). pulling the edge of paper. Task is complete. Remove the paper from the back gently if the edge of paper cannot be seen.
  • Page 77 When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed Remove the jammed paper. Close the front cover (3). Task is complete. Return the tray (1) to the printer. Memo ● Open and close the front cover after removing the jammed paper otherwise the error indication do not go out.

  • Page 78: When The Message For Replacement Of Consumables Or Maintenance Unit Appears

    When the Message for Replacement of Consumables or Maintenance Unit Appears ● When the Message for Replacement of ● Consumables or Maintenance Unit Appears When the time to replace consumables or maintenance unit is close and replacement must be done, the message “…Low”, “…Near Life”, “…Empty”, “…Life”, “Istall…”, “Replace…”, “Change…”...
  • Page 79 When the Message for Replacement of Consumables or Maintenance Unit Appears Memo ● “xxx” described on the list below changes according to the printer status. Message displayed after the <HELP> Reference Page or Status Message on the Display Screen button is pressed Remedy Error Code Toner Cartridge 1st Line...
  • Page 80 When the Message for Replacement of Consumables or Maintenance Unit Appears Message displayed after the <HELP> Reference Page or Status Message on the Display Screen button is pressed Remedy Error Code Image Drums 1st Line Install New Image Drum 680, 681, 682, 683 page 101 2nd Line Printing disabled due to low...

  • Page 81: When The Message For Paper Replacement Or Paper Size Error Appears

    When the Message for Paper Replacement or Paper Size Error Appears ● When the Message for Paper Replacement or ● Paper Size Error Appears When the media type or media size loaded in a tray does not match the settings specified in the printer driver, the message “Change Paper...”...

  • Page 82: Other Error Messages

    Other Error Messages ● Other Error Messages ● This section explains the causes and remedies for an error message and the function of the <ATTENTION> indicator. An error message appears on the display screen of the operator panel. To display an error code, press the <HELP> button on the operator panel. Error Messages Error <ATTENTION>...
  • Page 83 Other Error Messages Error <ATTENTION> Message Cause/Remedy code indicator Install New Belt Unit Blinks The belt unit is at the end of its life. Belt Unit Life Replace it with a new belt unit. Please see HELP for details File System is Full Lights up The file system is full.
  • Page 84 Other Error Messages Error <ATTENTION> Message Cause/Remedy code indicator %COLOR% Toner Not Installed Lights up The toner cartridge of the indicated color is not installed correctly. Install the toner cartridge correctly. %TRAY% Empty Lights up The indicated tray is empty. Load the indicated size paper.

  • Page 85: When You Cannot Print From The Mp Tray

    When You Cannot Print from the MP Tray ● When You Cannot Print from the MP Tray ● If you print from the MP tray without moving down the paper set cover, the message “Install Paper MPTray” appears on the display screen. Check the message and deal with the problem.

  • Page 86: Other Issues

    Other Issues ● Other Issues ● This section explains the issues you may encounter while operating your printer and how to solve them. Unable to Print from a Computer Memo ● If the following information does not solve the issue, contact your dealer. ●...

  • Page 87: Network Connection Problems

    Remedy Reference The printer is off line. Right-click the OKI C833 icon, and then select [See what's printing] ([OKI C833*] when multiple printer drivers are installed). In the dialog box, select the [Printer] menu and then remove the check from [Use Printer Offline].

  • Page 88: Unable To Install A Printer Driver Successfully

    Other Issues Unable to Install a Printer Driver Successfully Memo ● If the following information does not solve the issue, contact your dealer. ● For issues caused by an application, contact the manufacturer of the application. USB Connection Problems „ For Windows Cause Remedy Reference...

  • Page 89: Os-Specific Constraints

    Other Issues OS-Specific Constraints Constraints with Windows Item Symptom Cause/Remedy Printer drivers [Help] is not displayed. The [Help] function is not supported on PS printer drivers. The [User Account Control] When you launch an installer or utility, the [User Account dialog appears.

  • Page 90: Image Quality Issues

    Other Issues Image Quality Issues Memo ● If the following information does not solve your issues, contact your dealer. Symptom Point to check Remedy Reference Vertical lines appear. The LED heads are dirty. Wipe the LED heads with a soft page 111 tissue paper.
  • Page 91 Other Issues Symptom Point to check Remedy Reference Horizontal lines If the interval of lines or spots Lightly wipe the image drum with page 101 and spots appear is about 94 mm (4 inches), the soft tissue paper. periodically. image drum (the green tube) is Replace the image drum if it is damaged or dirty.
  • Page 92 Other Issues Symptom Point to check Remedy Reference Color of the printed The toner is low. Replace the toner cartridge. page 97 image is not what you The setting of [Black Finish] is On the printer driver, select Advanced expect. not suitable for the application.

  • Page 93: Feeding Issues

    Other Issues Feeding Issues Memo ● If the following information does not solve the issue, contact your dealer. Symptom Point to check Remedy Reference ● The paper often The printer is tilted. Place the printer on a flat surface. page 16 jams.

  • Page 94: Machine Issues

    Other Issues Symptom Point to check Remedy Reference The paper twists The settings of media weight and Press the scroll button page 43 around the rollers type are incorrect. and then select [Menus] > in the fuser unit. [Tray Configuration] > [(tray name) Config] >...
  • Page 95 Other Issues Symptom Point to check Remedy Reference There is an The printer is tilted. Place the printer on a flat surface. abnormal sound. There is a piece of paper or foreign Check the inside of the printer and object inside the printer. remove any objects.

  • Page 96: Maintenance

    ● Use only genuine Oki Data consumable items to ensure optimum quality. ● Service for problems due to use of consumable items other than genuine OKI consumables will incur fees even in the warranty period or the maintenance contract period.

  • Page 97: Replacing Toner Cartridges

    Replacing Consumables and Maintenance Units Procedure for Replacement Replacing Toner Cartridges (for K (black) Toner Cartridge) Note Memo ● Toner powder may spill if you remove a toner cartridge ● When replacing the C, M, Y toner cartridges, refer to before the toner runs out.
  • Page 98 Replacing Consumables and Maintenance Units Lift the toner cartridge (4) from the right Insert a new toner cartridge (6) by side, and remove it from the printer. aligning its left side indentation (7) with the protrusion (8) on the image drum so Possible to get WARNING the toner cartridge and image drum [K]...
  • Page 99 Replacing Consumables and Maintenance Units Procedure for Replacement Please recycle toner cartridges. (for C (cyan), M (magenta), Memo Y (yellow) Toner Cartridges) ● If you must dispose of a toner cartridge, put it in a plastic bag or similar container and dispose of it in accordance with your municipality’s ordinances or Memo guidelines.
  • Page 100 Replacing Consumables and Maintenance Units Identify an empty toner cartridge by its Unpack the replacement toner cartridge, label color (5). and gently shake it up and down and side to side. Slide the right blue lever (6) of the toner Remove the tape (8) from the toner cartridge while pressing the top of the cartridge.

  • Page 101: Replacing The Image Drum

    ● Service for problems due to use of consumable items other than genuine OKI consumables will incur fees even in the warranty period or the maintenance contract period. (Use of consumable items other than genuine OKI consumables does not always cause problems, but please exhibit caution when using those.)
  • Page 102 Replacing Consumables and Maintenance Units ● There is one toner cartridge for each color on the image Remove the image drum (6) from the drum. printer in the direction of the arrow and place the image drum on a flat surface. Prepare a new image drum.
  • Page 103 Replacing Consumables and Maintenance Units Remove the protective sheets. Turn the blue lever (7) of the toner Place a new image drum (9) on a flat cartridge backward until its top aligns on surface. mark. Remove the toner cover (10). Check a label color of a new image drum (9) and place the drum into a printer.

  • Page 104: Replacing The Belt Unit

    Replacing Consumables and Maintenance Units Close the front cover (2). Replacing the Belt Unit Note ● The front cover cannot be closed if the output tray is not closed securely. Life Span of Belt Unit When the “Belt Unit Near Life” message appears on the display screen, prepare a replacement belt unit.
  • Page 105 Replacing Consumables and Maintenance Units Insert your finger into the recess on Cover the image drums you took out the right side of the printer and pull the with paper so that the image drums do front cover open lever (1) to open the not expose to the light.
  • Page 106 Replacing Consumables and Maintenance Units Hold the handle of a new belt unit with Return all the four image drums to the one hand and support lower part with printer. other hand. Place the belt unit into the printer. Close the output tray (4) by pushing the both sides of the cover firmly.

  • Page 107: Replacing The Fuser Unit

    Replacing Consumables and Maintenance Units Insert your finger into the recess on Replacing the Fuser Unit the right side of the printer and pull the front cover open lever (1) to open the front cover (2) forward. Life Span of Fuser Unit When the “Fuser Unit Near Life”...
  • Page 108 Replacing Consumables and Maintenance Units Hold the fuser unit handle (6) and lift Close the output tray (4) by pushing the the fuser unit out of the printer. both sides of the cover firmly. Close the front cover (2). Note ●...

  • Page 109: Cleaning

    Cleaning ● Cleaning ● This section explains how to clean each part of your printer. Cleaning the Surface of the Wipe the two paper feed rollers (2) inside the printer with a wet cloth that Printer has been wrung out well. Note ●...
  • Page 110 Cleaning Release the tab (3) of the paper feed Wipe the two paper feed rollers (6) with roller cover by pressing the right arm (4) a wet cloth that has been wrung out inward while lifting up the MP tray (1) well.

  • Page 111: Cleaning Led Heads

    Cleaning Hook one tab (3) of the paper feed roller Cleaning LED Heads cover by pressing the right arm (4) inward while lifting up the MP tray (1) Clean the LED heads if vertical lines appear, lightly. images are fading vertically, or the periphery of letters is smudged in the printouts.
  • Page 112 Cleaning Lightly wipe the lenses (5) of the LED heads with soft tissue paper. Close the output tray (4) by pushing the both sides of the cover firmly. Close the front cover (2). Note ● The front cover cannot be closed if the output tray is not closed securely.

  • Page 113: Moving Or Transporting Your Printer

    Moving or Transporting Your Printer ● Moving or Transporting Your Printer ● This section explains how to move or transport your printer. Moving Your Printer Unplug all the cables. ● AC cord and ground wire. It may cause CAUTION ● Ethernet or USB cable. injury.
  • Page 114 Moving or Transporting Your Printer Hold the toner cartridges with both Close the output tray (4) by pushing the hands and remove them with the image both sides of the cover firmly. drums. Remove all the toner cartridges and image drums, and place them on a flat surface.
  • Page 115 Moving or Transporting Your Printer Protect your printer with packing materials. Lift your printer and put it in a box. Note ● Use the packing materials attached to your printer when purchased. ● After transporting or when setting up again, remove the vinyl tape used to secure the image drum and toner cartridges.

  • Page 116: Before Machine Disposal

    Before Machine Disposal ● Before Machine Disposal ● Before this machine is disposed of, it is recommended to erase the registered privacy data and the stored data. The data stored in the machine is shown below. ● Admin password ● Registered settings in various menus ●...

  • Page 117: Appendix

    5. Appendix This chapter explains the specifications of your printer. ● Menu List of the Operator Panel ● Checking the Printer’s Status with the Display Screen From the <ENTER> button on the operator panel, you can check the status of your printer. Checking the Device Status You can check the residual life of the consumables, counter information, network settings and system information on the display screen.

  • Page 118: Menu List Of The Operator Panel

    Menu List of the Operator Panel Menu List of the Operator Panel The function number is described on the right of each item. Functions Print From USB Memory Select Print File Print Setup Paper Feed Copies Duplex Binding Color Mode Print Shared Print Private Print...
  • Page 119 Menu List of the Operator Panel System Serial Number Asset Number Lot Number Firmware Version CU Version PU Version Panel Version Flash Memory SD Card Date and Time Print Information Configuration F100 Network F101 Demo Page DEMO1 File List PS Font List PCL Font List IBM PPR Font List EPSON FX Font List...
  • Page 120 Menu List of the Operator Panel System Adjust Power Save Time (1 minute) F200 SleepTime (15 minutes) F201 Auto Power Off Time (4 hours) F202 Silent Mode (On) Clearable Warning (ONLINE) Auto Continue (Off) Manual Timeout (60 seconds) Timeout InJob (40 seconds) Timeout Local (40 seconds) Timeout Network (90 seconds) Low Toner (Continue)
  • Page 121 Menu List of the Operator Panel Admin Setup Network Setup Enabling Default Gateway (When Wireless LAN is installed) Wired (Enable) : You must input a password. TCP/IP (Enable) NetBIOS over TCP (Enable) IP Address Set (Auto) IPv4 Address Subnet Mask Gateway Address DHCPv6 (Disable) Web (Enable)
  • Page 122 Menu List of the Operator Panel SIDM Setup SIDM Manual ID# (2) SIDM Manual2 ID# (3) SIDM MP Tray ID# (4) SIDM Tray1 ID# (1) SIDM Tray2 ID# (5) (When tray2 is installed) SIDM Tray3 ID# (6) (When tray3 is instaled) SIDM Tray4 ID# (7) (When tray4 is installed) IBM PPR Setup...
  • Page 123 Menu List of the Operator Panel Others Setup RAM Setup Receive Buffer Size (Auto) Resource Save (Off) Flash Memory Setup Initialize SD Card Setup Initialize (When SD Memory card is in- Format Partition (PCL) stalled) Erase SD Card Storage Common Setup Check File System Check All Sectors Enable Initialization (No)
  • Page 124 Menu List of the Operator Panel Wireless(Infrastructure) Setting Wireless(Infrustructore) (Disable) (When Wireless LAN is installed) Network Setting IP Address Set (Auto) IPv4 Address : You must input a password. Subnet Mask Gateway Address DHCPv6 (Disable) Automatic setup (WPS) WPS-PBC WPS-PIN Wireless Network Selection xxxxxx ..

  • Page 125: Specifications

    Specifications ● Specifications ● Model Model Number C813/C823/C833/ES8433 N35100A, N35100B C843/ES8443 N35101A, N35101B „ General Specifications C813/C823 C833/ES8433 C843/ES8443 PowerPC464FP, 800 MHz Memory Resident 256 MB 512 MB (Maximum Option 256 MB/512 MB 512 MB 768 MB) Flash ROM System Memory : 128MB Storage Device SD memory card kit ●...
  • Page 126 Specifications „ Printing Specifications C813/C823 C833/ES8433 C843/ES8443 Printing method Dry electrophotographic recording method with LED (Light-emitting diode) Emulation language PCL6 (XL3.0 and PCL5c), PCL6 (XL3.0 and PCL5c), PostScript 3, IBM ProPrinter, EPSON FX, IBM ProPrinter, EPSON FX, XPS Resident fonts PCL: 91 european fonts PCL: 91 european fonts PS: 80 european fonts Resolution 600 x 600 dpi, 600 x 1200 dpi, 600 x 600 dpi 2bit 1200 x 1200 dpi, 600 x 600 dpi Color Yellow, Magenta, Cyan, Black Print speed (A4) Simplex: 23 ppm Simplex: 35 ppm Duplex: 19 ppm Duplex: 27 ppm Paper size Tray 1 Legal 13/13.5/14, letter, executive, tabloid, A3, A4, A5, B5, B4, A6, B6, Statement, 8.5SQ, Folio, custom size, 8K (260 x 368 mm, 270 x 390 mm, 273 x 394 mm), 16K (197 x 273 mm, 195 x 270 mm, 184 x 260 mm) Tray 2/3/4 Legal 13/13.5/14, letter, executive, tabloid, A3, A4, A5, B4, B5, 8.5SQ, Folio, (Option)* custom size, 8K (260 x 368 mm, 270 x 390 mm, 273 x 394 mm), 16K (197 x 273 mm, 195 x 270 mm, 184 x 260 mm) MP Tray Legal 13/13.5/14, letter, executive, tabloid, statement, A3, A4, A5, B4, B5, A6, B6, B6 Half, Statement, 8.5SQ, Folio, 4x6inch, 5x7inch, Nagagata #3, Nagagata #4, Nagagata #40, Youkei #0, Youkei #4, Kakugata #2, Kakugata #3, Hagaki,...
  • Page 127 Specifications C813/C823 C833/ES8433 C843/ES8443 Warm-up time ● From power on 32 seconds (at room temperature 25°C, rated voltage) ● From power save mode 27 seconds (at room temperature 25°C, rated voltage) Operating environment ● When in operation 10 - 32°C / Relative Humidity of 20 - 80% (maximum wet bulb temperature of 25°C, maximum dry bulb temperature of 2°C) ●...
  • Page 128 Specifications Wireless LAN Specifications (Option) Item Wireless LAN standard IEEE802.11a/b/g/n conformity (2.4 GHz / 5 GHz) Security Disable, WEP, WPA-PSK, WPA2-PSK, WPA-EAP, WPA2-EAP Regulatory wireless LAN statements - FCC Statement - IC Statement - Europe-CE Declaration of conformity. FCC statement FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 129 Specifications Cet équipement est conforme aux limites d’exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles les radioélectriques (RF) de la FCC lignes directrices d’exposition et d’exposition aux fréquences radioélectriques (RF) CNR-102 de l’IC. Cet équipement doit être installé...
  • Page 130 Specifications „ Printer Dimensions TOP VIEW 449 mm SIDE VIEW 1107 mm 255 mm 552 mm 300 mm 400 mm 760 mm 420 mm 360 mm OPTION-INSTALLED VIEW (TRAY2/3/4) 498 mm 774 mm 138 mm 138 mm 138 mm - 130 -...

  • Page 131: Index

    Index ATTENTION indicator .... 82 Paper Jams ......68 Paper Size ....43, 46, 53 Paper Tray .....46, 53 Paper Weight ....43, 46 Belt Unit ......104 Placement Environment ..16 Placement Space ....16 POWER SAVE button .... 22 Custom Sizes ......

  • Page 132: Oki Contact Details

    Ukraine Website: www.oki.it Tel: +353 (0) 1 4049590 Tel: +380 44 537 5288 Fax: +353 (0)1 4049591 e-mail: event@oki.ua OKI Systems (Polska) Sp. z o.o Website: www.oki.com/ie Website: www.oki.ua Platinium Business Park II, 3rd Floor OKI Systems (Czech and Slo- OKI Sistem ve Yazıcı...
  • Page 133 Park Email: LASatisfaction@okidata.com 164 26 Kista NSW 2113, Australia Tel. +46 (0) 8 634 37 00 Oki Data de Mexico, S.A. de C.V. Tel: +61 2 8071 0000 e-mail: info@oki.se (Support Tel: 1800 807 472) Mariano Escobedo #748, Piso 8 Website: www.oki.se...
  • Page 134 46504302EE Rev3...

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