BT BT3560 User Manual
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BT BT3560 User Manual

BT BT3560 User Manual

Digital cordless phone with answer machine
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Block Nuisance Calls
User Guide
BT3560 Nuisance Call Blocker
Digital Cordless Phone with Answer Machine

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Questions and answers

Andrew Downie
February 5, 2025

Why can I not set an alarm time later than 09.59

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Robin Leece
February 16, 2025

How do I get rid of hot key on my screen when I press the phone book key.

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G burgess
April 19, 2025

How do i make internal calls

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Summary of Contents for BT BT3560

  • Page 1 Block Nuisance Calls User Guide BT3560 Nuisance Call Blocker Digital Cordless Phone with Answer Machine...
  • Page 2 You might have to pay a fee. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 3 Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your BT3560 if you use any other type of batteries. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 4 • The base station should be plugged into the mains power socket all the time. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 5 Place the handset on the base or charger to charge. IMPORTANT Charge the handset batteries for 16 hours before using the handset for the first time. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 6 0800 145 6789*. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 7 You can get BT ADSL micro filters international call costs may vary. from bt.com/shop You don’t need to use microfilters if your main phone socket has two separate sockets, like these: If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 8: Table Of Contents

    Viewing the Blocked list ....25 Answering a call using handsfree ..20 Editing a number in the blocked list . 26 Switching to handsfree during a call .. 20 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 9 Caller display and the calls list ..32 Playing the current outgoing message .......... 37 Caller display ........32 Recording a memo ......38 The calls list ........32 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 10 Setting an alarm ......51 Turning remote access on or off ..43 Switching the alarm off ....51 Operating your answering machine remotely ......44 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 11 Cleaning .......... 61 How to recycle your equipment ..61 Guarantee ........61 Technical details ....... 62 R&TTE ..........63 Declaration of Conformance ..... 63 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 12: Getting To Know Your Phone

    R (Recall) Redial Can be used when connected to Open redial list. a switchboard or PBX and with some BT Calling Features. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 13: Handset Display

    Shows when there is an outgoing call in the redial list. Shows when you’ve set an alarm. Shows the menu is open. Shows when handsfree is switched on. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 14: Finding Your Way Around Your Phone

    Navigation buttons Scroll up or down through the menu options. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 15: Menu Map

    Volume 1-5 Ring melody Melody 1-5 Key tone Base tone Ring volume Volume 1-5 Ring melody Melody 1-5 Handset name Auto answer Do Not Disturb If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 16 Answer + Rec Play Record Use Default Answer only Play Record Use Default Answer mode Answer Only Ring delay 3-8 rings Time saver Remote acc. Change PIN If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 17: Base Buttons

    During playback, press to Adjust speaker volume delete message playing. during playback. In idle, press and hold to delete all old messages. Answer on/off Turn answer machine on/off. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 18: Using The Phone

    Auto display. Press to answer the call. When you’ve answer On is the default setting, finished talking, press to hang up. see page 47. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 19: Mute

    1. Type the number you want to call and then press twice. You’ll hear your call on the loudspeaker. Press to switch between the earpiece and loudspeaker. 2. Press to end the call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 20: Answering A Call Using Handsfree

    Viewing and dialling a number in the redial list 1. Press . The last number will show. 2. Press to get to the number you want. 3. Press to connect your call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 21: Saving A Redial Number To The Phonebook

    Deleting the entire redial list 1. Press and then 2. Press until you see Delete all. Press 3. You’ll be asked to confirm. Press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 22: Do Not Disturb

    , then scroll through to Personal set. using 2. You’ll see Handset tone on the display screen, press 3. Use to find Ring volume and press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 23: Finding Your Handset (Paging)

    All handsets registered to the base will ring. 2. To stop the ringing, press on the base again or press any button on the handset. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 24: Call Block

    Withheld, Unavailable and Payphone. When you’ve found the one you want, press 5. Use the arrow buttons to scroll between On and Off and press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 25: Blocking A Number

    Call Block. Press 2. Press to find By number and press 3. Use the arrow buttons again to find View. Press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 26: Editing A Number In The Blocked List

    Use the arrow buttons to scroll through to the number you want to delete. When you’ve found it, press . Then press it again to confirm. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 27: Deleting All Of Your Blocked Numbers

    By number on the display 2. Press screen. Press 3. Press until you get to Delete all. Press 4. Confirm? will show on the handset display screen. Press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 28: Phonebook

    1. When your handset is on the home screen, press to open the menu. 2. You’ll see Phonebook. Press . Use to find EDIT. Then press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 29: Character Map

    G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 30: Viewing/Dialling A Phonebook Entry

    Edit and press 3. Scroll to the entry you want and press 4. Edit the name and press 5. Edit the number and press to save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 31: Adding A Pause To A Saved Number

    Deleting the entire phonebook . Phonebook is displayed, press 1. Press 2. Scroll to Delete all and press 3. The display shows Confirm? Press to confirm. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 32: Caller Display And The Calls List

    Your calls list will store up to 20 calls. When it’s full, the newest call will replace the oldest. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 33: Viewing Or Dialling An Entry In The Calls List

    3. When you get to it, press 4. Press until Save number shows on the display screen. Press 5. Type in the phonebook entry name, using the handset keypad. Press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 34: Deleting An Entry In The Calls List

    2. Use the arrow buttons to scroll through the menu until you get to Delete all and press . You’ll be asked to confirm. Press to delete. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 35: Adding A Calls List Number To The Blocked List

    1. Press to open the calls list. 2. Scroll to the entry you want and press 3. Scroll to Call Block and press Saved is displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 36: Answer Machine

    You can record either an Answer + Rec message or cannot leave a message, so an Answer only message. If you chose Answer + Rec, please call later”. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 37: Playing The Current Outgoing Message

    Setting. Press 4. Then choose between Answer + Rec or Answer only and press the button. 5. When you see Play on the display screen, press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 38: Recording A Memo

    2. Press until you get to Answ machine. Press 3. Press until you see Answer mode and press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 39: Setting The Answer Delay

    Answ machine, then press 2. Press until you get to Ring delay. Press 3. Press to get to the number of rings you want and press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 40: Playing Messages Using The Handset

    Repeat, Next, Previous and Delete. Use the buttons to scroll through the options and press to select one. Press to stop playback and return to standby. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 41: Deleting All Old Played Messages

    Playing messages using the base Press to play your messages. New messages will be played first, followed by those you’ve already listened to. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 42: Message Playback On The Base

    Deleting all played messages 1. When the base isn’t in use, press and hold the base for 2 seconds to delete all old messages. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 43: Remote Access

    Answ machine and press 2. Press until you get to Remote acc. and press 3. Press to choose between On and Off, then press to confirm. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 44: Operating Your Answering Machine Remotely

    2 play all messages 3 play next message 6 delete current message 7 switch answer machine on 8 stop playback 9 switch answer machine off If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 45: Handset Settings

    You can set this to on or off. The default setting is On. 1. Press , scroll to Personal Set, press 2. Handset tone will appear on the screen, press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 46: Changing The Handset Name

    Handset name. Press 3. Type in the name you want to give your handset using the keypad and press to save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 47: Changing The Call Settings

    Personal Set, press 1. Press , scroll 2. Scroll to Auto answer, press 3. Press to select On or Off and press to save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 48: Base Settings

    4. The base will ring at its current volume. Use the buttons to choose the volume you want. 5. When you’ve chosen the right volume, press save your changes. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 49: Change The System Pin

    Then follow the instructions on the screen to set a new one and press 4. Enter your new PIN again and press Saved will show on the screen. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 50: Reset

    , scroll press 2. Press until you get to Reset and press 3. Reset? will show on the screen. Press confirm. Your phone will restart automatically. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 51: Clock/Alarm

    Switching the alarm off When the alarm goes off, the screen will light up and the alarm tone will sound. To switch it off, press any button. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 52: Using Additional Handsets

    Or, if the handset is already registered to a base, press and scroll to Advanced set and press 3. Press until Register is displayed. Press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 53: De-Registering A Handset

    1. If there’s only 2 handsets registered to the base, press and hold and the other handset will ring automatically. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 54: Transferring A Call

    2. If there are more than 2 handsets registered, press and hold and then scroll to the handset you want to call and press 3. When the other handset answers, press complete the transfer. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 55: Holding A Three-Way Call

    3. When the other handset answers, press and hold to connect all 3 callers. 4. Press to end the call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 56: Help

    • The person calling maybe in your block list. See page 25. • The ringer volume may be switched off. See page 45. • Check that the mains power is correctly connected. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 57 • The network might not have the caller’s number information. • There isn’t an exact name or number match in your phonebook. Check that you’ve stored the full STD dialling code. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 58 Help Can’t register a handset to a base • You can register up to four handsets to your BT3560 base and you can register your BT3560 handset to up to four bases. Check that you haven’t gone over the limits.
  • Page 59 • Non-BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). • To buy extra handsets, call us on 0800 145 6789*. Billing enquiries Please see the phone number shown on your BT bill. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 60: General Information

    087314. • Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the BT3560 Helpline on 0800 145 6789*. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 61: Cleaning

    DO NOT put it in through approved agents. your normal rubbish bin. • This guarantee does not affect your statutory rights. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 62: Technical Details

    Where possible, pack the product in its loop recall. original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...

  • Page 63: R&Tte

    Enter your base system PIN here: [ / / / ] Enter your remote access PIN here: [ / / / ] If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
  • Page 64 Available in other formats including braille, large print or audio CD. If you would like a copy, please call 0800 145 6789*. * Calls made from within the UK mainland network are free. Mobile and international call costs may vary BT3560 (07/16) Issue 1...

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