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• Make sure the handset is registered to the base. See page 55.
No display
• The batteries may be flat, dead or incorrectly inserted.
• Recharge or replace the batteries.
Range icon flashes
• Make sure the handset is registered to the base. See page 55.
• Check that the mains power is correctly connected to the base.
• Check that the handset is within range of the base.
• If the batteries are low, place the handset on the base/charger to recharge.
You hear the busy tone when you press
• Make sure the handset is in range of the base.
• Another handset registered to your BT2700 base may be on the line.
No caller display number or name is displayed
• Have you subscribed to a caller display service from your network provider?
• The caller may have withheld their number.
• The network might not have the caller's number information.
• There isn't an exact name or number match in your phonebook.
Check that you've stored the full STD dialling code.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
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Need help?
Do you have a question about the 2700 and is the answer not in the manual?
Questions and answers
When do I need to change the batteries?
You should change the batteries for the BT 2700 when you experience less and less talk time between charging. Over time, all cordless phone batteries wear out, and this indicates that it is time to replace them.
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@Mr. Anderson Thank you for your reply. My phone currently has NiMH 550 batteries. Is this correct, can I use more powerful batteries, say 800 mAh?
My phone currently has NiMH 550 batteries. Is this correct, can I use more powerful batteries, say 800 mAh?
The manual states that any replacement rechargeable batteries must be of the same type as the supplied ones. It does not specify if a higher capacity (mAh) can be used. However, as long as the replacement batteries are AAA NiMH, they should work, though performance may vary.
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When dealing out screen shows Busy
The BT2700 may show a busy signal when making calls if:
- The phone line is faulty or not connected properly.
- The socket or line is defective. Try using another socket or line.
- There is interference from other electrical devices placed too close to the base unit.
If the issue persists, contacting the network provider or BT customer support may be necessary.
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Changing the clock time to 12hours and P letter for pm or 24hour
how to change time from A to P ie am to pm?
How do I increase the number of ring tones above 5 on my phone
You cannot increase the number of ringtones above 5 on the BT 2700 phone. The device allows you to choose between five different ringtones, but there is no option to add more.
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