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Alpha Technologies 1000 User Manual

Indoor double conversion online ups
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Alpha Continuity: 1000/ 2000/ 3000
Indoor Double Conversion Online UPS

User Manual

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  • Page 1: User Manual

    Alpha Continuity: 1000/ 2000/ 3000 Indoor Double Conversion Online UPS User Manual Your Power Solutions Partner member of The Group ™...
  • Page 3 International: +1-604-436-5547 Email: support@alpha.ca Copyright Copyright © 2011 Alpha Technologies Ltd. All rights reserved. Alpha is a registered trademark of Alpha Technolo- gies. No part of this documentation shall be reproduced, stored in a retrieval system, translated, transcribed, or trans- mitted in any form or by any means manual, electric, electronic, electromechanical, chemical, optical, or other- wise without prior explicit written permission from Alpha Technologies.

  • Page 4: Table Of Contents

    Table of Contents 1. Important Safety Instructions ....................4 1.1 Important Information ......................4 1.2 Storage Instructions ......................4 2. Introduction ...........................5 2.1 General Characteristics ....................5 2.2 Special Features ......................5 3. Preparation for Installation ....................6 3.1 Inspection ........................6 3.2 Storage ..........................6 3.3 Unpacking ........................6 3.4 Selecting an Installation Location..................7 3.5 UPS Position ........................8 3.6 UPS Front Panel ......................12...
  • Page 5 7.2 USB card ........................35 7.3 DCE (Dry Contact) card ....................35 7.4 SNMP Cards .........................35 8. Specifications ........................36 9. Warranty and Service Information ..................40 Appendix A - Theory of Operations ....................41 0170009-J0 Rev B...

  • Page 6: Important Safety Instructions

    1.  Important Safety Instructions 1.1  Important Information SAVE THESE INSTRUCTIONS – This manual contains important Instructions that must be followed during the installation and maintenance of the UPS. • The UPS has its own internal energy source (battery). A voltage may be present at the output terminals even when no AC input power is available.

  • Page 7: Introduction

    2.  Introduction 2.1  General Characteristics True double conversion online technology provides uninterrupted output to your critical device with stable, regulated, transient-free, pure sine wave AC power. • High-efficiency pulse-width modulation (PWM) sine-wave topology yields excellent overall performance. The output is capable of handling high crest factor and high inrush current loads. •...

  • Page 8: Preparation For Installation

    3.  Preparation for Installation Read the safety instructions on page 4 before installing the UPS. 3.1  Inspection Inspect the UPS upon receipt. Notify the carrier and dealer if there is any damage. The packaging is recyclable; save it for reuse or dispose of it properly. 3.2 ...

  • Page 9: Selecting An Installation Location

    3.4  Selecting an Installation Location The UPS contains a microprocessor, which must be installed in a well-ventilated and humidity controlled environment. Select an environment that minimizes the possibility of damage to the UPS and extends the life of the UPS. Follow the instructions below: 1.

  • Page 10: Ups Position

    3.5  UPS Position The UPS can be installed in two different orientations: tower mount (stand alone) or rack mount. To install the UPS as a tower, see the next section. For rack mount, see Section 3.5.3. 3.5.1  Tower Mount (Stand Alone) Step 1 NOTE: See Section 3.6 to rotate the LCD display to match the physical orientation of the unit. Step 2 0170009-J0 Rev B...
  • Page 11 3.5.2  Power Module + Battery Module Step 1 Step 2 0170009-J0 Rev B...
  • Page 12 3.5.3  Rack-Mount Setup  Step 1 Step 2 NOTE: See Section 3.6 to rotate the LCD display to match the physical orientation of the unit. 0170009-J0 Rev B...
  • Page 13 Step 3 Step 4 Step 5 0170009-J0 Rev B...

  • Page 14: Ups Front Panel

    3.6  UPS Front Panel The front panel can be rotated to accommodate the orientation of the UPS. To position the display to match the physical orientation of the unit pull the display out, rotate it and then push it back in. 0170009-J0 Rev B...

  • Page 15: Rear Panel

    3.7  Rear Panel 3.7.1  120V Table A — 1000/ 2000/ 3000 VA, 120 V Item Description USB Port RS232 Port Remote Emergency Power Off (REPO) Communication Card Options Slot External Battery Connector AC power connection socket AC Outlets Two programmable outlets...
  • Page 16 3.7.2  230V 1KVA Table B — 1000/ 2000/ 3000 VA, 230 V Item Description USB Port RS232 Port Remote Emergency Power Off (REPO) Communication Card Options Slot External Battery Connector AC power connection socket AC Outlets Two programmable outlets Utility Input circuit breaker...

  • Page 17: Communication Ports

    3.8  Communication Ports The UPS is equipped with a remote emergency power off (REPO) dry contact input, true RS232 and USB communication ports to provide communication with bundled UPS monitoring software for remote monitoring of UPS status via a PC. Four optional interface cards are available to meet various communication needs (Refer to Section 7): •...

  • Page 18: Installation

    4.  Installation 4.1  Connecting Utility and Load The UPS outlets provide battery backup and surge protection for the equipment when the utility voltage is out of range. 1. Make sure the utility voltage is within the UPS voltage limits. 2. Plug the UPS into a utility power receptacle. 3.

  • Page 19: Connecting The Computer Interface Port

    6. At the UPS, press and hold the ON switch for approximately 3 seconds until the buzzer sounds twice. The Initialize screen appears and the UPS automatically runs a self-test sequence. 8. Start-up of the UPS is complete when the Input Voltage screen appears. NOTE: At this point the UPS batteries are charging.
  • Page 20 2. In the first UPS Setting Tool screen, select your computer's Com Port from the drop down menu. 3. When serial communications are established between the UPS and your computer, the following screen appears. 4. Configure the settings as follows: System Voltage Selection Select Input Voltage 110V* or 220V* Voltage Configurations Select UPS Output Voltage...
  • Page 21 Configuring the Programmable Outlet 1/ Programmable Outlet 2 The UPS is equipped with 2 programmable outlets to supply less critical loads. These outlets can be configured to disconnect the less critical loads during back-up modes or overload conditions to preserve power to the more critical loads connected to the UPS. 6.

  • Page 22: Repo Switch

    4.4  REPO Switch The UPS is equipped with a remote emergency power off (REPO) switch. The user must supply a means of interfacing with the REPO circuit so that the UPS input feeder breaker can be switched off to interrupt all sources of power to the UPS and connected equipment. This requirement complies with national and local wiring codes and regulations.

  • Page 23: Operation

    5.  Operation 5.1  Front Panel LCD Symbols Utility Low Utility High Line Site Wiring/ Ground Fault Battery Abnormal UPS Overload UPS in Service Mode Bypass LINE/ Utility or Bypass Source LOAD Er** Error Codes (see Section 6.3) UPS Shutoff FAIL UPS Abnormal Lock Figure 1 —...

  • Page 24: Start Up From The Lcd Panel

    5.2  Start Up from the LCD Panel 5.2.1  Start Up In Normal Mode 1. Make sure the utility voltage is within the UPS voltage limits. 2. Connect the UPS to the utility wall receptacle. 3. Illumination of the green Utility LED and the amber Bypass LED indicate that utility and bypass are normal.
  • Page 25 5.2.2  Start-up in Battery Mode (Cold Start) 1. Make sure the UPS has been installed complete with batteries. 2. Press and hold the UPS ON button for 3 seconds. The buzzer sounds twice. The LCD displays screen F. 3. Press and hold the UPS ON button for 3 seconds until the LCD display changes from screen F to screen G.
  • Page 26 Input frequency UPS output voltage UPS output frequency UPS output load percentage UPS battery voltage UPS inner temperature 0170009-J0 Rev B...
  • Page 27 5.2.4  UPS Default Data and Special Function Execution To run a self test or check default data, press the Function button to scroll to screen P1. Press the DOWN button to scroll through the LCD screens and check the UPS settings. The LCD display shows the following screens in sequence: •...
  • Page 28 Bypass frequency Inverter output voltage UPS operation mode: Online UPS operation mode: fixed 50HZ output UPS operation mode: fixed 60HZ output Inverter output calibration 0170009-J0 Rev B...
  • Page 29 Press the UP button to execute the following special functions: • Buzzer ON (screen P1) or buzzer OFF (screen P2) • Alarm silence for UPS warning • Self-test ON (screen Q1) or Self-test OFF (screen Q2) The UPS executes a battery test for 10 seconds. If the battery test is successful, the LCD displays screen W;...
  • Page 30 5.2.6  UPS Is Off for Unknown Reasons If a serious abnormal condition occurs, the UPS locks as shown in screen Y. In most abnormal conditions, the UPS maintains bypass output; however, when it is outside of bypass window settings, the UPS is locked and the abnormal status is shown as screen Z. To release the UPS lock, proceed as follows: 1.

  • Page 31: Ups Maintenance

    6.  UPS Maintenance 6.1  Battery Replacement Precautions This UPS is intended for use with a maximum of one extension battery pack. Refer to Section 6.2 for the installation procedure. The following precautions apply when replacing batteries in a SERVICE ACCESS AREA: • Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions.
  • Page 32 The battery is heavy, pull the battery out onto flat, stable surface. CAUTION! Do not disconnect the batteries while the UPS is in the backup mode. CAUTION! Use caution when replacing live batteries. 6.2.1  To Replace the Batteries STEP 1 STEP 2 STEP 3 1000 VA 0170009-J0 Rev B...
  • Page 33 STEP 3 2000/ 3000 VA Use scissors to cut the tie wraps. Disconnect the cables. Remove the batteries. 6.2.2  Recycling Used Batteries Contact your local recycling or hazardous waste center for information on the proper disposal of used batteries. 0170009-J0 Rev B...

  • Page 34: Troubleshooting

    6.3  Troubleshooting When the UPS becomes faulty or malfunctions during operation, check the fault table for possible solu- tions. Should the problem persists, please contact your local dealer for assistance. 6.3.1  Error Codes LCD Panel If an abnormal condition has occurred, the Fault LED illuminates and the buzzer sounds. Press the LCD OFF key briefly to view the error message.
  • Page 35 Table E — Troubleshooting Table Situation Error Indication Solution Er05 Check battery connection. UPS Fault Measure Battery voltage to ensure batteries are Refer to Table D for error charged or healthy. Recharge batteries for 4 hours codes). if necessary. Simulate Utility outage to verify if UPS is able to provide DC back-up.
  • Page 36 Table E — Troubleshooting Table Situation Error Indication Solution Strange noise and smell Immediately shut down the whole System. Disconnect the power from the UPS and call for service. UPS is unable to provide Check that the battery connectors are fully backup power source engaged.

  • Page 37: Optional Communication Cards

    7.  Optional Communication Cards All of the following cards can be installed in the optional slot: • R2E (2nd RS-232 ) card • USB card • DCE (Dry Contact) card • SNMP cards 7.1  R2E (2nd RS-232 ) card CN1 is for RS232 DB9. For communication protocol, refer to 3.8 on page 15. 7.2 ...

  • Page 38: Specifications

    8.  Specifications Table F — Specifications Model AIDCO 1kVA AIDCO 2kVA AIDCO 3kVA VA rating Apparent Output Power 1000VA 2000VA 3000VA Active Output Power PF=0.8 800Watts 1600Watts 2400Watts Power Factor Topology Double conversion On-Line Type Rack/Tower 115V Models: UL, cUL, FCC Agency Approvals 230V Models: CE Input...
  • Page 39 Output 115V 115V, adjustable to 100/110/115/120/127 Voltage 230V 230V, adjustable to 200/208/220/230/240 Voltage Regulation ≤ ± 1% until low battery warning Frequency(Synchronized 3Hz or 1Hz (setting by software) Range) Frequency(Battery Mode) ±0.1% (0.05~0.06Hz) unless synchronized to line Output - INV mode Current PF=0.8 2.7:1...
  • Page 40 Protection (AC Mode ) <105% continuous >106%~120% for 30 sec transfer to bypass >121%~150% for 10 sec transfer to bypass >150% for immediate transfer to bypass Buzzer continuously alarms. (Battery Mode) <105% continuous >106%~120% for 30 sec shut down >121%~150% for 10 sec shut down >150% for immediate shut down Buzzer continuously alarms.
  • Page 41 Interface Interface Type 1 *USB port+ 1 *RS-232 port SNMP(option) Power management from SNMP manager and Web browser Compatible platforms Windows 2000/XP/7 Novell NetWare, Linux, etc. Standards and Certification Safety IEC/EN 62040-1-1,IEC 60950-1 Performance IEC/EN 62040-3 IEC/EN62040-2 Class A, FCC Part 15 Subpart B Class A, IEC/EN55011, CISPR11, IEC61000-4-2/-3/-4/-5, IEC61000-2- 2, IEC61000-3-2/-3 Markings...

  • Page 42: Warranty And Service Information

    Customers outside Canada and the USA, call +1-604-436-5547. Warranty  Alpha Technologies Ltd. warrants its equipment to be free of manufacturing defects in material and work- manship, for a period of 36 months from the date of shipment from the factory. The warranty provides for repairing, replacing or issuing credit (at Alpha’s discretion) for equipment shipped by it and returned by the customer to the factory or other authorized location during the warranty period.

  • Page 43: Appendix A - Theory Of Operations

    Appendix A A-1  Theory of Operations The UPS System Block Diagram below illustrates the true on-line double conversion architecture of the UPS system. INVERTER AC/DC DC/AC Control BOOST Circuit DC/DC CHARGER BATTERY The major modules consist of the following: • AC to DC power converter (rectifier) with a Power Factor Correction •...
  • Page 44 A-2  Utility is Normal When the utility voltage is normal, the AC power is rectified to DC power, which is then fed into the in- verter. The charger is switched to charge the batteries. The inverter transforms the DC power to clean AC power that supplies the loads.
  • Page 45 A-5  Inverter Failure If there is a short circuit in the output circuit when the power is supplied from the inverter, the UPS shuts down the inverter to shut off power to the loads. The fail LED illuminates and the buzzer beeps con- tinuously.
  • Page 48 Technologies Argus 1628WWilliamsDrive Hansastrasse8 First de Mexico Phoenix,AZ85027 D-91126 AnatoleFranceNum.17 UnitedStates Schwabach,Germany ColoniaPolanco Tel:+16029971007 Tel:+499122798890 11560,MéxicoD.F. Fax:+16232497833 Fax:+4991227988921 Tel:+525552806990 Alpha Technologies Europe Ltd. Alphatec Ltd. Alpha TEK ooo TwyfordHouseThorley 339St.AndrewsSt. KhokhlovskiyPereulok16 Bishop’sStortford Suite101AndreaChambers Stroenie1,Office403 Hertfordshire,CM227PA P.O.Box56468 Moscow,109028 UnitedKingdom 3307Limassol,Cyprus Russia Tel:+441279501110...

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