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Items to confirm during installation
Disable antivirus processes and other monitoring process services (daemon processes). If
such services (daemon processes) are active, installation may not be possible.
When using firewall software other than the Windows firewall, disable or remove the software
during installation. In addition, allow settings for communication with TCP port 2000 after
installation.
Other software must not use TCP port 2000.
Installation drive
Install only on local drives.
Installation on network drives and removable disks is not supported.
Path length of the installation folder
Installation folder of VSS Provider can be specified at the time of installation. Note that the path
length of the VSS Provider installation folder must be less than or equal to 200 bytes
Number of LUs which can be mapped to the host group
Up to 255 LUs per host group are recognizable by Windows (For details, visit
http://support.microsoft.com/kb/310072/en-us ).
Since WWN of the backup server maps S-VOL for a backup to the registered host group, if the
host LUN number is 255 or more, S-VOL cannot be recognized due to Windows specification
mentioned above and backup processing fails.
In addition, the following error is output in the event log. <Event ID 12362>
How to create setup, maintenance configuration, and configuration files
Use the configuration files which are automatically created during VSS HW provider installation.
Files that are made by other means (by text editor or the like) may be overwritten during
installation, repair installation or update installation.
If you delete a file by mistake, restore the file by VSS HW provider repair installation and
reconfigure the necessary information as explained in
Hewlett Packard Enterprise shortcut of the Start Menu
When installation/uninstallation is performed by multiple Windows accounts on the equivalent
server, "Hewlett Packard Enterprise" shortcut may be left for the Start Menu of Windows at the
time of uninstallation. You may ignore it, but you can delete it.
To delete the shortcut:
1.
Log off in the account except the Windows account that uninstalled VSS Provider.
2.
Confirm whether there is Hewlett Packard Enterprise folder for the Start Menu of each
following Windows accounts and delete it if it exists.
<system drive>:\Users\<Windows
account>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
3.
Confirm whether there is Hewlett Packard Enterprise folder for the Start Menu of the ALL
user and delete it if it exists.
<system drive>:\ProgramData\Microsoft\Windows\Start Menu\Programs
"User edit files" (page
Restrictions and points of consideration
37).
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