Clear Film Jam Code 543 Or 544 / Jam In Area 3; Display Screen Is Not Functional; Call For Support - Konica Minolta DRYPRO SIGMA Installation Manual

Clear Film Jam Code 543 or 544 / Jam in Area 3

Note
This error displays as code 26543 or 26544 at the Web Portal.
1. Remove any film that is jammed from the exit tray.
2. If the Pause symbol is on, press it and wait until it goes off.
3. Open the top cover and remove any films.
4. Remove the left cover:
a. Open the film supply.
b. Turn the knurled knobs by hand.
5. Rotate the exit roller handle clockwise until a film exits the laser imager.
6. Pivot the heat shield open and check for any jams.
7. Rotate the processor drum knob and remove any jams.
8. Reinstall the covers.
Related topics
Film Jam Indication and Areas

Display Screen is Not Functional

If the display screen is not responding, use the power switch on the imager to turn power
off, and then on. If the display screen is still non-responsive, turn the imager off and
contact a qualified service provider.

Call for Support

What to do if you cannot recover from an error code
If you cannot correct a condition and need help, call for support. Have the following
information ready when you call:
• Model number
• K-number
• Error code from the display screen and/or code and error message from the Web
Portal
9G7564_en | 2013-04-01
Maintenance and Troubleshooting
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