Before Requesting Repair - Panasonic EH-TSA3F Operating Instructions Manual

Before Requesting Repair

Before calling a service supplier, please check the following possible
causes.
Symptom Possible cause
The power plug or
appliance plug is not
plugged all the way in.
No steam is
produced even about
There is no water in the
1 minute or more
water supply tank.
after the power
switch is set to ON.
The steamer is not on a level
surface. The steamer is tilted.
The lid is off.
The way the steam is
emitted is not constant and
may fluctuate somewhat,
The way the steam is
but this is not a problem.
emitted fluctuates.
The steamer is being
affected by the wind from
an air-conditioner, etc.
The steam has There is no more water in
stopped. the water supply tank.
There are calcium
The amount of steam
carbonate or limescale
has decreased.
deposits inside the steamer.
• While the steam is
being produced, its
You are using something
color gets lighter
and it is hard to see. else mixed in with the
• There are hot water
water.
droplets flying out
with the steam.
There is a gurgling This is the sound of the
sound while the steam water boiling inside the
is being is produced. steamer. It is not a problem.
EN15
EH-TSA3F.indb 15-16 EH-TSA3F.indb 15-16
There is a hissing
Remedy
sound while the steam
is being is produced.
Plug the power plug and
appliance plug securely all
the way in.
Let the steamer cool down
Water leaks from the
for at least 10 minutes, then
water outlet.
supply water. (P. EN9)
Place the steamer on a
desk or other flat surface.
Attach the lid. (P. EN14)
The scent of the
Move the steamer to a
aroma is too weak.
place where it will not be
affected.
Let the steamer cool down
for at least 10 minutes, then
supply water. (P. EN9)
Contact an authorized
service center (as described
in the warranty).
The scent of the
aroma is too strong.
Let the steamer cool down
for at least 10 minutes,
The power plug is
then clean the inside of the
abnormally hot.
steamer. (P. EN13)
A click is heard
during use.
*1 Perception of scents differs from person to person, as well as from scent to scent.
Symptom Possible cause
The sound is due to
electrical discharge and
is not a problem.
The water supply tank
has been attached and
removed repeatedly.
The steamer is tilted.
The aroma tablet is set
with the back side (weak
side) facing up.
The use-by date has passed.
Storage conditions were
*1 poor.
The tablet has been used
the maximum number of
times.
Approximately 15 times
(when using the steam for
12 minutes each time)
The aroma tablet is set
with the front side (strong
*1
side) facing up.
The power plug is not firmly
inserted into the outlet.
This is the sound of the
steamer's protection
circuit being activated. It
is not a problem.
Remedy
Throw out the water inside
the steamer, then press
down on the water supply
tank with the water in it until
a click is heard.
Set the steamer so that it
is flat.
Turn the power off, let the
steamer cool down, then
set the aroma tablet with
the front side (strong side)
facing up.
Use a new aroma tablet.
(P. EN8)
Turn the power off, let the
steamer cool down, then
set the aroma tablet with
the back side (weak side)
facing up.
Use an outlet in which the
power plug fits snugly.
EN16
2015/08/07 12:02:58 2015/08/07 12:02:58